Telematrix 9602MWD Users Manual

CARE AND MAINTENANCE

• Keep the telephone dry. If it gets wet, wipe it dry immediately. Liquids might contain
minerals that can corrode the electronic circuits.

• Use and store the telephone in a normal temperature environment. Temperature
extremes can shorten the life of electronic devices and distort or melt parts.

• Keep the telephone away from excessive dust and dirt that can cause premature
wear of parts.

• Wipe the telephone with a damp cloth occasionally to keep it looking new. Do not

use harsh chemicals, cleaning solvents, or strong detergents to clean the system.

SERVICE

When problems arise during installation or service that cannot be resolved using this
or related documents, contact the TeleMatrix Technical Service department 8:30 a.m. ­4:30 p.m. MST: USA.

Toll Free: 1.800.462.9446
Direct: +1.719.638.8821
Fax: [phone]

Many times a problem can be resolved by contacting a TeleMatrix PriorityCare support
agent. Please contact TeleMatrix PRIOR to sending a telephone to our service center for
repair at above telephone numbers.
In the unlikely event that a factory repair is necessary:

1. Include a brief description of the trouble that you are experiencing.

2. Include a proof of purchase for a repair warranty.

3. Send the telephone prepaid by UPS or Parcel Post insured to:
TeleMatrix USA, TeleMatrix Europe or TeleMatrix Middle East, specific shipping
location is dependant on your location. Please check with PriorityCare for specifics.

TeleMatrix will pay to return the repaired telephone to you.
Please feel free to check on its progress by calling:
PriorityCare 1.800.462.9446 / +1.719.638.8821.

TABLE of CONTENTS:

Features:

Features & Controls page 1

MARQUIS SERIES

DECT 6.0 &
DECT 1.8GHz

Cordless Telephones
INSTALLATION
& USERS GUIDE

PARTS CHECK LIST:

The following parts are included in this
package:

A. (2) Line cords - 15 ft./4.5m.

B. Battery for Handset

C. Base unit

D. Mobile Handset

E. Paper faceplate

F. Protective plastic faceplate overlay

G. Pass-Through Power Adaptor

The following are optional items possibly

included: (Must be ordered separately)

H. Charging Stations & Handset with
Handset Battery and Power Adaptor.

Please call TeleMatrix to order -

1.800.462.9446 toll free N. America
+1.719.638.8821 worldwide voice

COMPLIANCE & SAFETY:

As specified by FCC regulation, we are required to inform you of specific governmental and compliance regulatory
requirements, safety notices, safety instructions and other informative information. TeleMatrix, Inc.. provides this

information in a separate manual. We place the separate Compliance and Safety Manual within each outer box or
product box when shipped.

Parts List page 2
Compliance/Safety page 2
Installation:
Caution Information page 3
Connecting Handset & Line Cord page 3
PassPort pass-through HSIA page 3
Switch Settings page 4
Message waiting/Line voltage
Handset Battery Installation page 10
Charging Handset Battery page 10
Registering Handset to Base Unit page 11
Operation:
Handset & Speaker Volume page 4
Ringer Volume page 4
LED Indicators page 5
Mute Key page 5
Conference/Flash (Recall) Key page 5
Calling page 6
Speakerphone Key page 6
Message Retrieval base and handset page 6
Handset Locate Key page 9
Redial Key page 9

Programming:

Speed Dial Memory Keys page 7
Message Waiting (TouchLite) page 7
Flash & Pause Timing page 8
Flash & Pause into Memory Keys page 8

Servicing:

Warranty Statement page 12
Care & Maintenance page 13
Service page 13

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Prior to reading this operation manual and prior to setting up your telephone, please refer to the Compliance and

Safety Manual.

If the Compliance and Safety Manual is not immediately available. Please obtain a free copy by calling our
PriorityCare department (1.800.462.9446) or by downloading a copy on our Internet web site (www.telematrixusa.com).

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Installation...

Caution Information -

• Never install telephone or network wiring during a lightning storm.

• Never install telephone or Ethernet jacks in wet locations unless the jack is specifically
designed for wet locations.

• Never touch uninstalled telephone wires or terminals unless the telephone line has
been disconnected at the network interface.

• Use caution when installing or modifying telephone and network lines.

• Be sure your power adaptor meets your regions requirements prior to installation.

Connecting the Line Cord - # 6 & # 49/50

A modular line cord is provided. To install, simply plug one end of the cord into the
modular jack at the top end of the base unit # 6 and the other end into the Phone
jack on the power adaptor # 50. Take other line cord and plug into Line jack on power
adaptor # 49, then plug other end into wall. Finish by plugging power adaptor into
normal wall outlet.

Be sure your power adaptor is specified for your region of the world prior to plugging
into the wall socket

Connecting to the HSIA Port - # 7a & 7b

The phone is equipped with PassPort™, a High Speed Internet Access port on the left
side of the base unit. This receptacle acts as a pass-through so that the guest may

connect their laptop into the hotel’s high speed internet system for maximum efficiency.

To connect - place the Ethernet cable from the wall into the RJ45 receptacle at the top
end of the base # 7a.

STATEMENT OF LIMITED WARRANTY

TELEMATRIX, INC.. warrants to its [original end customer] [purchaser] that Spectrum PLUS, Marquis and
RETRO branded products manufactured by TELEMATRIX, INC. are free from defects in materials and workman­ship for five (5) years after the date of purchase, and Regency branded products manufactured by TELEMATRIX,
INC. are free from defects in materials and workmanship for three (3) years, other than the following products for
which the warranty period shall be one (1) year: handset batteries, either NiCd or NiMH, used in TELEMATRIX,
INC. cordless products. If a product fails this warranty during the warranty period, TELEMATRIX, INC. will, at
its option, either repair or replace the defective product or parts, or deliver replacements for defective products
or parts on an exchange basis at no additional charge to the customer except as set forth below. Repair parts
or replacement products may be either new or reconditioned. Products or parts returned to TELEMATRIX, INC.
under this warranty will become the property of TELEMATRIX, INC. Warranties on products repaired by TELE­MATRIX, INC. expire at the termination of the original warranty period.

This limited warranty does not cover

1. Products or parts which are damaged, abused or misused;

2. Any damage resulting from improper installation, maintenance or operation of the product;

3. Damage resulting from unauthorized modification or repair of the product, or from improper connec­tion of the product to other equipment;

4. Cords, connectors and replaceable batteries;

5. Damage in transit to the TELEMATRIX, INC. repair facility;

6. Any product or part unless proof of date of purchase is submitted with the product when returned for
warranty repair; or

7. Costs incurred by the customer in removing and shipping the product to TELEMATRIX, INC. for
repair or replacement, and costs of reinstallation of the product.

8. Products or parts which are not owned and used by the original end user customer.

The cost and risk of loss or damage for sending the product to TELEMATRIX, INC. will be borne by the cus­tomer.

TELEMATRIX, INC. EXPRESSLY DISCLAIMS ALL WARRANTIES EXCEPT THE LIMITED WARRANTY SET
FORTH HEREIN, WHICH IS THE SOLE AND EXCLUSIVE WARRANTY OF THE PRODUCT, AND IS IN LIEU

.YROTUTATS RO ,DEILPMI RO SSERPXE ,NETTIRW RO LARO REHTEHW ,SEITNARRAW REHTO LLA FO
THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PUR­POSE. THE CUSTOMER’S SOLE REMEDY UNDER THE TELEMATRIX, INC. WARRANTY SHALL BE REPAIR
OR REPLACEMENT AS PROVIDED ABOVE. IN NO EVENT WILL TELEMATRIX, INC. BE LIABLE TO CUS­TOMER OR ANY OTHER PARTY FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, DAMAGES OF LOST PROFITS, LOST REVENUES, LOSS OF USE OF
FACILITIES OR EQUIPMENT, OR COST OF SUBSTITUTE EQUIPMENT ARISING OUT OF THE USE OR
INABILITY TO USE THIS PRODUCT, EVEN IF THE CUSTOMER HAS ADVISED TELEMATRIX, INC. OF THE
POSSIBILITY OF SUCH DAMAGES. TELEMATRIX, INC. LIABILITY FOR DAMAGES SHALL NOT EXCEED
THE PURCHASE PRICE OF THE DEFECTIVE PRODUCT.

7a 7b

6

This limited warranty is non-transferable without the prior written approval of TELEMATRIX, INC. It gives the
customer specific legal rights. The customer may have other rights which vary under local law. Some jurisdic­tions may not allow limitations on the term of an implied warranty or exclusions or limitations of incidental or
consequential damages.

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Version 10.29.07

Syncing Handset...

Settings...

Registering DECT Handset with a Specific Base Unit:

1. Remove DECT handset from base unit cradle.

2. Press and Hold Down the LOCATE button # 13 on the base for approximately
10 second.

3. When the button has been held down long enough, the “In-Use” indicator - on the
base unit begins to blink # 24 (even though there isn’t a handset in the cradle).

4. While the In-Use indicator is blinking, press steadily “*” star key on the handset until
the “beep” is heard (approx. 10 sec.), continue to hold down the “*” star key until you

hear a second “beep”. The handset is now registered to this base unit.

5. If you hear three (3) short “beeps” this means that the handset failed to register.

6. Once you have successfully registered the handset, you may now place the handset
into a charging station, or use as the base handset.

7. Repeat steps 1 - 5 to register additional handsets.

• Registering a “new” handset to a given base unit does Not affect the registrations
of other handsets that were previously registered to this base.

• Likewise, power failures or removal/replacement of the handset battery do Not
affect registration.

• There is a maximum of four (4) handsets which can be registered to a single base.

• Once all registration “slots” have been used up on a base and you can no longer
register an additional handset, it will be necessary to delete ALL handset registrations
from the base unit, and then “start over” by re-registering all the handsets.

To Delete ALL Registered Handsets from a Base Unit:

1. Remove DECT handset from base unit cradle and remote charging station.

2. Unplug line cord from rear of base unit # 6 and wait 3 minutes.

3. Press and Hold Down “LOCATE” button # 13 on the base unit.

4. While continuing to hold down the “Locate” button, plug the line cord back into
the base unit.

5. Continue to hold down the “Locate” button for 5 more seconds, after plugging
in line cord.

6. Release “Locate” button.

7. This handsets are now ‘de-registered’ from the base unit.

8. Continue with the above “Registration” procedure to ‘re-register’ each handset to
be used with this base unit.

Line Voltage Selectors (optional feature) - # 40

DECT telephones are equipped to operate behind a PBX telephone systems rated
between 24 volts and 48 volts. There is a selector switch on the bottom of the phone
(hidden). The switch has 3 settings “24V, 48V or Off” for either line. Your phone must be
set according to what your PBX system is rated. The phone is preset to the “24V” setting.

Message Waiting Selector - # 3

This telephone can support LR1 (L-1 reverse polarity), LR2 (L-2 reverse polarity),
TYPE (Neon or LED) message waiting systems. Simply slide the switch to the desired
position that is compatible with your PBX message system.

Note: the phones are factory preset to the “TYPE” setting.

Operation...

Volume...

Speaker Volume Controls - # 12a & 12b

Handset Volume Controls - # 36a & 36b

When using the handset or speaker key engaged press the respective volume control
keys to increase or decrease the volume. All models are hearing aid compatible with
8-step volume levels

Base Ringer Volume Control - # 10

Handset Ringer Volume Control - # 30

The ringer volume control switch is on the right side of the base, and on the side of the
handset. You may set either at LOW or HI settings.

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