Teledex HD6105S, HD6110S, HD6205S, HD6210S User Guide
HD6100/6200 Series User Guide
HD6105S, HD6110S
HD6205S, HD6210S
IMPORTANT SAFETY INSTRUCTIONS
For Models
WHEN USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY
PRECAUTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCE THE
RISK OF FIRE, ELECTRIC SHOCK AND INJURY TO PERSONS, INCLUDING
THE FOLLOWING:
1. READ AND UNDERSTAND ALL INSTRUCTIONS.
2. FOLLOW ALL WARNINGS AND INSTRUCTIONS MARKED ON
THE PRODUCT.
3. UNPLUG THE PRODUCT FROM THE WALL OUTLET BEFORE
CLEANING. DO NOT USE LIQUID CLEANER OR
AEROSOLCLEANERS. USE A DAMP CLOTH FOR CLEANING.
4. DO NOT USE THIS PRODUCT NEAR WATER; FOR EXAMPLE NEAR
A BATHTUB, WASH BOWL, KITCHEN SINK OR LAUNDRY TUB, IN
A WET BASEMENT, OR NEAR A SWIMMING POOL.
5. DO NOT PLACE THIS PRODUCT ON AN UNSTABLE CART, STAND
OR TABLE. THE PRODUCT MAY FALL, CAUSING SERIOUS DAMAGE
TO THE PRODUCT.
6. SLOTS AND OPENINGS IN THE CABINET AND THE BOTTOM ARE
PROVIDED FOR VENTILATION, TO PROTECT IT FROM
OVERHEATING. THESE OPENINGS MUST NOT BE BLOCKED OR
COVERED. THE OPENINGS SHOULD NEVER BE BLOCKED BY
PLACING THE PRODUCT ON A BED, SOFA, RUG OR ANY OTHER
SIMILAR SURFACE. THIS PRODUCT SHOULD NEVER BE PLACED
NEAR OR OVER A RADIATOR OR HEAT REGISTER. THIS
PRODUCT SHOULD NOT BE PLACED IN A BUILT-IN INSTALLATION
UNLESS PROPER VENTILATION IS PROVIDED.
7. NEVER PUSH OBJECTS OF ANY KIND INTO THIS PRODUCT
THROUGH CABINET SLOTS AS THEY MAY TOUCH DANGEROUS
VOLTAGE POINTS OR SHORT OUT PARTS THAT COULD RESULT IN
A RISK OF FIRE OR ELECTRIC SHOCK. NEVER SPILL LIQUID OF ANY
KIND ON THE PRODUCT.
8. TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT DISASSEMBLE
THIS PRODUCT, BUT TAKE IT TO QUALIFIED SERVICE PERSONNEL
WHEN SOME SERVICE OR REPAIR WORK IS REQUIRED. OPENING
OR REMOVING COVERS MAY EXPOSE YOU TO DANGEROUS
VOLTAGES OR OTHER RISKS. INCORRECT REASSEMBLY CAN CAUSE
ELECTRIC SHOCK WHEN THE APPLIANCE IS SUBSEQUENTLY USED.
9. UNPLUG THIS PRODUCT FROM THE WALL OUTLET AND REFER
SERVICING TO QUALIFIED SERVICE PERSONNEL UNDER THE
FOLLOWING CONDITIONS:
– WHEN THE POWER SUPPLY CORD OR PLUG IS DAMAGED
OR FRAYED.
– IF LIQUID HAS BEEN SPILLED INTO THE PRODUCT.
– IF THE PRODUCT HAS BEEN EXPOSED TO RAIN OR WATER.
– IF THE PRODUCT DOES NOT OPERATE NORMALLY BY
FOLLOWING THE OPERATING INSTRUCTIONS. ADJUST ONLY
THOSE CONTROLS THAT ARE COVERED BY THE OPERATING
INSTRUCTIONS, AS IMPROPER ADJUSTMENT OF OTHER
CONTROLS MAY RESULT IN DAMAGE AND WILL OFTEN
REQUIRE EXTENSIVE WORK BY A QUALIFIED TECHNICIAN
TO RESTORE THE PRODUCT TO NORMAL OPERATION.
– IF THE PRODUCT HAS BEEN DROPPED OR THE CABINET HAS
BEEN DAMAGED.
– IF THE PRODUCT EXHIBITS A DISTINCT CHANGE IN
PERFORMANCE.
10. AVOID USING A TELEPHONE (OTHER THAN A CORDLESS TYPE)
DURING AN ELECTRICAL STORM. THERE MAY BE A RISK OF
ELECTRIC SHOCK FROM LIGHTNING.
NOTICES
REQUIREMENTS OF PART 15 - FCC RULES
NOTE: This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures: a) move
the telephone away from the receiver; b) consult the dealer or an
experienced radio/TV technician for help. Any changes made by the
user not approved by the manufacturer can void the user’s authority
to operate the telephone.
TABLE OF CONTENTS
1. Introduction to the Teledex iPhone HD Series 3
1.1 Definitions, acronyms and abbreviations 3
1.2 Single or two lines 3
1.3 The network system administrator 3
2. Installing the HD Series phone 3
2.1 A Matter of Safety 3
2.2 Unpacking the HD Series 3
2.3 Connecting the handset 3
2.4 Connecting the HD Series 3
3. Configuring the HD Series 3
3.1 Online configuration 3
3.1.1 Visit the configuration portal 4
3.1.2 Change network configurations 4
3.1.3 Configure the auto dial keys 4
3.1.4 Configure the call features 4
3.1.5 Upgrading your phone’s firmware 5
3.1.6 Resetting your Teledex iPhone 5
3.1.7 Restore to factory configuration 5
4. Using the HD Series Phone 5
4.1 Using the handset and speakerphone 5
4.1.1 Using the Handset 5
4.1.2 Using the speakerphone 5
4.1.3 Switching between handset and speakerphone 5
4.1.4 Adjust the ringer volume 5
4.1.5 Adjust the speaker volume 5
4.1.6 Adjust the handset volume 5
4.2 Placing a phone call 5
4.3 Receiving a phone call 6
4.4 Using Mute 6
4.5 Using Hold 6
4.6 Using the second line 6
4.7 Transferring a call 6
4.8 Redialing the last number 6
4.9 Pre-dialing a phone number 6
4.10 DTMF Signaling 6
5. Advanced Features of the HD Series 6
5.1 Using call forwarding 6
5.2 Using call waiting 6
5.3 Speed dialing 6
5.4 Three-Way Conference Calls 7
5.4.1 Three-way conference with one line 7
5.4.2 Three-way conference with 2 lines 7
5.5 Using voice mail 7
5.5.1 Message waiting 7
5.5.2 Retrieving messages 7
6. Care and Troubleshooting 7
6.1 Cleaning the HD Series 7
6.2 In case of trouble 7
6.2.1 Disconnect from the network 7
6.2.2 Disconnect the PC or other device 7
6.2.3 Check the cords and cables 7
7. Appendix A – European Requirements 7
8. Appendix B – HD Series Product Specifications 7
9. Appendix C – Product Support 8
1. Introduction to the Teledex iPhone HD Series
The Teledex iPhone HD series phone combines a standard
analog phone with an interactive color touch screen display to
allow the integrated delivery of voice and data services using
an analog PBX in conjunction with a broadband data network.
2.4 Connecting the HD Series
WARNING! Risk of electrical shock! Dangerous voltages may
be present on the terminals of the network patch cable after
it is plugged into the network wall jack. Connect the patch
cable to the base first, then to the network wall jack.
1.1 Definitions, Acronyms and Abbreviations
PSTN: Public Switched Telephone Network
TFTP: Trivial File Transfer Protocol
DTMF: Dual Tone Multiple Frequency
1.2 Single or Two Lines
Depending on the product purchased, your HD series phones
will support either opne or two lines. Some of the instructions
in this manual may apply only to the two-line version.
1.3 The Network System Administrator
The HD series requires configuration in order to work
properly on the network. This task is performed by
a technical specialist referred to as a network or system
administrator.
2. Installing the HD Series Phone
Installing the HD series in a guest room or at a workstation is
as simple as installing any modern telephone.
2.1 A Matter of Safety
WARNINGS mean danger to persons and possibly, damage to
equipment. Whenever you see this symbol, be careful to study
the steps that you will perform, and be sure that you understand the nature of the hazards before beginning the task.
CAUTION mean risk of damage to equipment. Whenever you
see this symbol, be aware of the steps that you will perform
and be sure that you avoid the conditions that may damage
the equipment.
NOTES point out exceptions or additions to the information
presented in a particular section. You may want to highlight
some information that you will need to remember
periodically in the operation or installation of this device.
equipment if the power jumper is not set properly
according to the specification from Teledex.
2.2 Unpacking the HD series
The HD series phone package contains several components:
• The main base unit
• A handset for use during conversations
• Two network cables for connecting the phone to the
network.
• A coil cord, to connect the handset to the
• Wall-mount power adapter
2.3 Connecting the Handset
Plug one end of the coil cord into the RJ-10 receptacle on the
handset, and the other end into the receptacle on the left
side of the base. Place the handset into the cradle of the base.
base.
2.4.1 Connection to the data network
Plug one end of a network patch cable into the RJ-45 jack
labelled “To Net” at the top of the HD series base. Connect
the other end of this cable to the RJ-45 jack labeled “PHONE”
on the supplied power adapter. With a second network patch
cable, plug one end into the RJ-45 jack labeled “LINE” on the
power adapter. Connect the other end of this cable to the
network wall jack designated by the network administrator.
Plug the power adapter into an unswitched electrical outlet.
2.4.2 Connection to the voice network
Using the supplied line cord (which is thinner than the two
supplied network patch cables) plug one end into the RJ-11
jack on the back of the phone (the RJ-11 jack is smaller than
the RJ-45 jacks.) Plug the other end of this line cord into the
designated telephone wall jack. Check for the presence of
dial tone by lifting the handset and listening.
CAUTION: Do not connect a standard telephone line cord
to the network RJ-45 jack. A standard telephone cord
connector can fit into the RJ-45 jack; however there is a
risk of damaging the equipment if this is done.
NOTE: The HD series will not fully function until it has been
configured and activated by the network administrator. It
may be able to place and receive phone calls, but interactive
content on the touch screen display may not yet function.
2.4.3 Connecting a PC to the HD Series
If the installation environment has only one active network
jack, and another network device such as a PC or control
panel must share the same space, that device should be
disconnected from the wall jack and reconnected to the RJ-45
jack on the right side of the HD series.
CAUTION: The cable from the network wall jack must be
connected to the jack on the top of the phone, and if there
is a PC or other device, it must be connected to the jack on
the right side of the phone. Otherwise the phone will not
function.
3. Configuring the HD Series
Once the HD series has been unpacked, set up, and connected
to the network, the network administrator should be notified
that the unit is ready for network configuration and activation. This process will allow the phone to receive content
from the content server, if it has already been provisioned
and configured.
3.1 Online Configuation
The HD series supports web-based online configuration, and
can be configured through another PC. The default IP address for the phone is 10.10.1.254. The network administrator
should configure the HD series to another static IP address, or
activate the DHCP function through the online configuration.
3
3.1.1 Visit the Configuration Portal
Use the link http://(IP Address):8080 to access the web portal
of the HD series. The default IP address is 10.10.1.254, so use
the link http://10.10.1.254:8080. The username and password
will be required to access to the web portal.
The default logins are (case sensitive):
Username: Admin
Password: iPhone06
Figure 2 shows the welcome page of the configuration portal.
The phone can be configured through the main menu
provided by this portal.
NOTE: Except for upgrading the software online, the
configuration for the HD series will not be activated until
the phone has been reset.
3.1.3 Configure the Auto Dial Keys
To change auto dial configuration follow these steps:
1. Click “AutoDial Keys” on the left side menu.
2. Input the number and key name associated with each
auto dial key.
3. Click “Submit” to save changes.
Fig. 4: Auto-Dial Key Configuration Page
Fig. 2: Teledex iPhone Configuration Portal Welcome Page
3.1.2 Change Network Configurations
To change network configurations via the configuration
portal, follow these steps:
1. Click “Network Info” on the left side menu.
2. There are two options for the item “Acquire IP Through”.
Select “Use DHCP” if you want to use DHCP to get an IP
address automatically. Otherwise, select “Use Static IP”.
3. Input the phone’s IP address and subnet mask if using
static IP address. Input the gateway address, DNS server
address, SMTP server address and time zone.
4. Click “Submit”.
3.1.4 Configure the Call Features
The configurable call features include Do Not Disturb, Call
Transfer, Call Forward No Answer, Call Forward Busy, Call
Waiting, and Call Forward All. A call forward extension
number can be pre-configured. A description of each
feature is below:
Do Not Disturb: The phone will not ring upon any
incoming call.
Call Transfer: Transfers the incoming call to another
number or extension.
Call Forward No Answer: The incoming call will be
forwarded if there is no answer for 18 (eighteen) seconds.
Call Forward Busy: Incoming calls will be immediately
forwarded if the phone is off hook.
Call Forward All: All incoming calls will be
forwarded automatically.
Call Waiting: Answers one incoming call, while placing
the existing call on hold.
To enable or disable call features through the
configuration portal, follow these steps:
1. Click “Call Features” on the left side menu.
2. Check the box of the feature you wish to enable,
or uncheck a box to disable it.
3. Fill in the call forwarding number, if the Call Forward
feature is enabled.
4. Click “Submit”.
Fig. 3: Teledex Network Configuration Page
4
Fig. 5: Call Feature Configuration Page
3.1.5 Upgrading Your Phone’s Firmware
To update the HD series firmware through the configuration
portal, click “Online Upgrade” on the left menu.
There are three update options from which to choose:
1. Set TFTP Address Only – Changes the TFTP address on the
phone, leaving the rest of the firmware untouched.
2. Upgrade Application – Uploads new firmware from the
TFTP server, and reboots the phone.
3. Upgrade Data – Updates the data file, and reboots
the phone.
Choose one update option. Set the TFTP server address
to your local TFTP srver address. Click “Submit” to upgrade
the phone’s firmware.
NOTE: For update options 2 and 3, do not reboot the phone
manually. Wait for the phone to reboot itself.
3.1.7 Restore to Factory Configuration
To restore the phone to the factory (default) configuration
via the configuration portal, follow these steps:
1. Click “Restore to Factory” on the left menu.
2. Click “Restore” to restore factory settings.
4. Using the HD Series Phone
After the HD series has been configured and activated by
the network administrator, it is ready to use. This section
describes how to place, receive, and manage phone calls.
4.1 Using the Handset and Speakerphone
4.1.1 Using the Handset
If the handset is connected and lifted out of the cradle
(releasing the hookswitch), it will take precedence over the
speaker or a headset (if connected). The speaker or headset
will be muted.
4.1.2 Using the Speakerphone
If the handset is in its cradle with no headset connected,
and the SPEAKER key is pressed, the speakerphone is
engaged, enabling handsfree calls. The SPEAKER LED
will be illuminated when this mode is active.
4.1.3 Switching between Handset and Speakerphone
When a call is in progress using the handset, press the
SPEAKER key, then hang up the handset. The SPEAKER LED
will flash, and the speakerphone will become active. If the
handset is not hung up within twelve (12) seconds, the call
will remain on the handset.
4.1.4 Adjusting the Ringer Volume
When the phone is either idle or ringing, press the up or
down arrow key to raise or lower ringer volume.
Fig. 6: Firmware Update Screen
3.1.6 Resetting your Teledex iPhone
Use this configuration page to manually reset the phone.
NOTE: Except when upgrading the software online
(described in section 3.2.7), the phone should be reset
after modifying any configurations.
4.1.5 Adjusting the Speaker Volume
Activate the speaker through pressing the SPEAKER key. With
the speaker active, press the up or down arrow key to raise or
lower speaker volume to the desired level.
4.1.6 Adjusting the Handset Volume
Activate the handset by picking it up. With the handset
active, press the up or down arrow key to raise or lower
handset volume to the desired level.
4.2 Placing a Phone Call
There are various ways of initiating a phone call:
1. Lift the handset, listen for dial tone, and dial the phone
number, using the keypad.
2. Press one of the LINE
buttons (LINE 1 or LINE 2) activating
the speakerphone. Dial the desired number.
3. Press the SPEAKER key. An available line will be activated,
and you will hear dial tone. Dial the desired number.
As soon as the PBX recognizes a valid phone number, the call
is placed. The LINE 1 (or LINE 2) LED will be illuminated during
the call.
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