Teledex E Series User Manual

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Teledex E Series User Manual

E SERIES VoIP

USER GUIDE

For E100IP, E100IPLBY, E100IPTRM, E200IP, E200IPTRM,

E103IP, E103IP RediDock, E203IP, E203IP RediDock

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

1.Read and understand all instructions.

2.Follow all warnings and instructions marked on the product.

3.Unplug the product from the wall outlet before cleaning. Do not use liquid cleaner or aerosol cleaners. Use a damp cloth for cleaning.

4.Do not use this product near water—for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.

5.Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

6.Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from overheating. These openings must not be blocked or covered. The openings should never be

blocked by placing the product on the bed, sofa, rug, or any other similar surface. This product should never be place near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.

7.Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

8.To reduce the risk of electric shock do not disassemble this product. Take it to a qualified service facility if service or repair work is required. Opening or removing covers may expose you to dangerous

voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.

9.Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

When the power supply cord or plug is damaged or frayed.

If liquid has been spilled into the product.

If the product has been exposed to rain or water.

If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of other controls may result in damage and may require extensive work by a qualified technician to restore the product to normal operation.

If the product has been dropped or the cabinet has been damaged.

If the product exhibits a distinct change in performance.

10.Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

11.Do not use the telephone to report a gas leak in the vicinity of the leak.

PLEASE SAVE THESE INSTRUCTIONS.

FCC Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference.

2.This device must accept any interference received, including interference that may cause undesired operation.

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This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna for the radio or television that is receiving the interference).

Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.

FCC RF Radiation Exposure Statement

The installation of the base unit should allow at least 20 centimeters between the base and persons to be in compliance with FCC RF exposure guidelines. For body-worn operation, the portable part (handset) has been tested and meets FCC RF exposure guidelines.

This device must not be co-located or operating in conjunction with any other antenna or transmitter. The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Industry of Canada Requirements

Note: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by a user to this equipment, or equipment malfunctions, may give the telephone communications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist

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of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

REN: Z

For warranty and service in Canada, please contact:

Williams Telecommunications 5610 Kennedy Road Mississauga, Ontario, L4Z2A9 Canada

Phone: 905-712-4242 Fax: 905-712-1754

Requirements of Part 15— FCC Rules

Note:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1.Move the telephone away from the receiver.

2.Consult the dealer or an experienced radio/TV technician for help.

Any changes made by the user not approved by the manufacturer can void the user’s authority to operate the telephone.

Requirements of Part 68— FCC Rules

This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA. On the bottom of this telephone is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. The USOC Jack for this equipment is RJ11C.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord and modular plug are provided with this telephone. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is a part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.

If this telephone causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify

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the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, please contact Teledex at (800) 462-9446. If the equipment is causing harm to the telephone network, the telephonecompanymayrequestthatyoudisconnect the equipment until the problem is resolved.

There are no user-serviceable parts contained in this equipment.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

This telephone is hearing aid compatible.

These telephone devices are intended for commercialuseonly,primarilyinhotelguestrooms. They must be used with a PBX (private branch

exchange), and are not intended to be connected directly to a PSTN line (public switched telephone network). There are no user-serviceable parts inside the equipment.

Technical Specifications

DIMENSIONS

4.5” (w) x 8” (l) x 3.63” (h)

WEIGHT

With handset: 2.0 lbs.

POWER ADAPTER

7.5VDC 300mA Adapter (for cordless HDKIT)

9 VDC 300mA (Pass through adapter for cordless telephone)

User Guides

If additional User Guides are needed, please go to www.teledex.com to download the PDF.

Service

When problems arise that cannot be resolved using this or related documents, please go to www.teledex.com/support for information about customer support, technical support, warranty, and product returns.

Statement of Limited Warranty

Teledex product warranty information is available at www.teledex.com.

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Table of Contents

E100IP and E100IPTRM Phone Map . . . . .

 

7

3.5.8 Call Service. . . . . . . . .

 

22

E103IP and E103IP RediDock Phone Map. .

.

8

3.5.9 Memory Key Programming. . .

. 23

E200IP and E200IPTRM Phone Map . . . . .

 

9

3.5.10 MMI Filter. . . . . . . . . .

 

24

 

3.5.11 DSP Configuration/Audio

 

 

E203IP and E203IP RediDock Phone Map. . . 10

 

 

Settings. . . . . . . . . . . . .

. 24

Functions. . . . . . . . . . . . . . . .

11

3.6 Configuration Management. . . . .

. 24

Standards and Protocols . . . . . . . . .

 

11

 

3.7 Update Firmware . . . . . . . . .

. 25

1. Introduction. . . . . . . . . . . . .

.

12

3.7.1 Update Configuration. . . . .

 

25

1.1 Overview of Hardware . . . . . . .

 

12

 

 

3.7.2 Autoprovision Firmware

 

 

1.1.1. . . . . . . . . . . . . . .

 

12

 

 

 

Update. . . . . . . . . . . . . .

 

25

1.1.2. . . . . . . . . . . . . . .

 

12

 

 

3.8 System Manage. . . . . . . . . .

. 26

1.2 Overview of Software . . . . . . . .

 

12

 

3.8.1 Account Manage . . . . . . .

 

26

2. Handset Keys for E Series . . . . . . .

. 13

 

3.8.2 Syslog Configuration. . . . . .

 

26

2.1 Function Table of Keystrokes. . . . .

 

13

 

 

3.8.3 Phone Book . . . . . . . . .

. 26

2.1.1 MWI—Message Waiting

 

 

3.8.4 Time Set—via Simple Network

 

 

Indication. . . . . . . . . . . . .

 

13

Time Protocol (SNTP). . . . . . . .

 

26

2.1.2 Call Volume Control . . . . . .

 

13

3.8.5 MMI Configuration. . . . . . .

 

27

2.1.3 Hold Function. . . . . . . . .

 

13

3.8.6 Logout and Reboot System. . .

. 27

2.1.4 Redial Function . . . . . . . .

 

13

4. Operating Method for Dialing. . . . . .

. 27

2.1.5 Speed Dial Keys. . . . . . . .

 

13

 

4.1 How to Dial an IP Phone. . . . . . .

 

27

3. Web Browser User Interface to

 

 

 

 

 

4.2 Set Up the Phone to Register to a SIP

 

 

Configure the Phone. . . . . . . . . . .

 

14

 

 

 

Server . . . . . . . . . . . . . . .

 

27

3.1 Login. . . . . . . . . . . . . .

 

14

 

 

4.2.1 Set the WAN Interface. . . . .

. 27

3.2 Current Status.. . . . . . . . . .

 

14

 

4.2.2 SIP Configuration . . . . . . .

 

28

3.3 Network. . . . . . . . . . . . .

.

14

Reference—Quick Keys. . . . . . . . . .

 

29

3.3.1 WAN Configuration . . . . . .

. 14

Reference—SIP Quick Start to Register

 

 

3.3.2 LAN Configuration. . . . . . .

 

15

 

 

 

a Single Phone. . . . . . . . . . . . .

.

30

3.4 VoIP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

15

Program Your Connection Under the

 

 

3.4.1 SIP Configuration.. . . . . . .

 

15

 

 

 

VoIP -> SIP Configuration Screen. . . . .

 

30

3.5 Advance. . . . . . . . . . . . .

.

18

 

Speed Dial and OneTouch Message Keys

 

 

3.5.1 DHCP Server . . . . . . . . .

 

18

 

 

 

Are Programmed Under Advance ->

 

 

3.5.2 NAT Configuration. . . . . . .

 

18

 

 

 

Memory Key.. . . . . . . . . . . . .

 

30

3.5.3 STUN Configuration.. . . . . .

 

19

 

 

Reset to Factory Default. . . . . . . .

.

30

3.5.4 Net Service. . . . . . . . . .

 

19

 

Reference—IP DECT Handset/Base AutoSync

 

3.5.5 Firewall Configuration.. . . . .

 

19

 

 

Registration. . . . . . . . . . . . . .

.

31

3.5.6 VLAN Configuration QoS

 

 

 

 

AutoSync Handset Registration. . . . .

. 31

Configuration . . . . . . . . . . .

 

20

 

Register Up To 4 Additional Handsets. . .

31

3.5.7 Digital Map Configuration. . . .

 

21

 

 

 

 

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E100IP and E100IPTRM Phone Map

BASE FEATURES AND CONTROLS

1.

Handset

11.

Enter key (submerged) (unused)

2.

Wall mount clip slot

12.

Dialpad

3.

Wall mount handset clip

13.

Volume σ (increase) and Volume τ

4.

Actuator for hookswitch

 

(decrease) keys

5.

LCD display

14.

Message Waiting Indicator (MWI) light

6.

RJ-45 WAN input (POE)

15.

4, 8, 12, or 0 Memory keys

7.

RJ-45 LAN input

16.

Speaker key

8.

Ringer volume switch (unused)

17.

Microphone

9.

Menu key (submerged)

18.

Hold key

 

While it is not recommended, the Menu

19.

Mute key

 

key may be used to program guest service/

20.

a/b. Handset coil cord receptacles

 

speed dial numbers. (Press Menu, then

21.

Redial key

 

press the numbers to be dialed, and finally

22.

Speaker—half duplex

 

end by pressing the speed dial key.)

23.

Wall mount bracket

10.

Paper faceplate/Plastic overlay

24.

Desk mount bracket

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E103IP and E103IP RediDock Phone Map

BASE FEATURES AND CONTROLS

1.Handset

2.Wall mount clip slot

3.Mute key

4.Hold key

5.On/Off key

6.Handset dialpad

7.FNC key (handset)

8.Handset volume σ (increase)

9.Handset volume τ (decrease)

10.Redial key (handset)

11.Microphone (handset)

12.Charging leads (handset)

13.Screws and rubber plugs for handset cover and battery access (in separate bag)

14.Handset Message Waiting/Ringing Indicator/Speaker key

15.Battery tray (handset)

16.Battery (handset)

17.Wall mount handset clip

18.RJ-45 WAN (POE) input for power and network connection

19.LED charging indicator

20.RJ-45 LAN input for guest connectivity

21.Faceplate and plastic overlay

22.Phone case

23.Menu Key (submerged)

While it is not recommended, the Menu key may be used to program guest service/ speed dial numbers. (Press Menu, then press the numbers to be dialed and finally end by pressing the speed dial key.)

24.Enter key (submerged) (unused)

25.Dial pad

26.Volume σ and Volume τ keys

27.4, 8, 12, or 0 memory keys (shaded key is OneTouch message retrieval key)

28.Page key

29.Speaker key

30.Microphone (base)

31.Hold key (base)

32.Mute key (base)

33.Redial key (base)

34.Charging leads (base)

35.Speaker—half duplex (base)

36.Wall mount bracket

37.Desk mount bracket

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E200IP and E200IPTRM Phone Map

BASE FEATURES AND CONTROLS

1.

Handset

13.

Dialpad

2.

Wall mount clip slot

14.

Volume σ (increase) and Volume τ

3.

Wall mount handset clip

 

(decrease) keys

4.

Actuator for hookswitch

15.

OneTouch message retrieval key

5.

LCD display for MWI and interface

16.

4, 8, 12, or 0 Memory keys

6.

RJ-45 WAN input (POE) for voice network

17.

Line 1 key

 

connectivity

18.

Line 2 key

7.

RJ-45 LAN Input for guest connectivity

19.

Conference key

8.

Ringer volume switch (unused)

20.

Speaker key

9.

Ringer Hi/Low (unused in VoIP)

21.

Microphone

10.

Menu key (submerged)

22.

Hold key

 

While it is not recommended, the Menu

23.

Mute key

 

key may be used to program guest service/

24.

a/b. Handset coil cord receptacles

 

speed dial numbers. (Press Menu, then

25.

Redial key

 

press the numbers to be dialed and finally

26.

Speaker—half duplex

 

end by pressing the speed dial key.)

27.

Wall mount bracket

11.

Paper faceplate/Plastic overlay

28.

Desk mount bracket

12.

Enter key (submerged)

 

 

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E203IP and E203IP RediDock Phone Map

BASE FEATURES AND CONTROLS

1.Cordless handset

2.Wall mount clip slot

3.Line 2 On/Off key

4.Hold/Conf key

5.Line 1 On/Off key

6.Handset dialpad

7.FNC key (handset)

8.Handset Volume σ (increase)

9.Handset Volume τ (decrease)

10.Redial key (handset)

11.Microphone (handset)

12.Charging leads (handset)

13.Screws for battery access

14.Message waiting/Ringing indicator (handset)

15.Battery tray (handset)

16.Battery (handset)

17.Wall mount handset clip

18.RJ-45 WAN input (POE) for power and voice network connectivity

19.Handset message waiting/Ringing indicator (base)

20.RJ-45 LAN input for guest connectivity

21.Paper faceplate/Plastic overlay

22.Phone case

23.Menu key (submerged)

While it is not recommended, the Menu key may be used to program guest service/ speed dial numbers. (Press Menu, then press the numbers to be dialed and finally end by pressing the speed dial key.)

24.Enter key (submerged) (unused)

25.Dial pad

26.Volume σ (increase) and Volume τ (decrease) keys

27.4, 8, 12, or 0 Memory keys (shaded key is programmable OneTouch message retrieval key)

28.Page key

29.Line 1 key

30.Line 2 key

31.Speaker key

32.Microphone (base)

33.Hold Key (base)

34.Mute key (base)

35.Redial key (base)

36.Charging leads (base)

37.Speaker—half duplex (base)

38.Wall mount bracket

39.Desk mount bracket

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