When using your telephone equipment, basic
safety precautions should always be followed to
reduce the risk of fire, electric shock, and injury
to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked
on the product.
3. Unplug the product from the wall outlet
before cleaning. Do not use liquid cleaner
or aerosol cleaners. Use a damp cloth for
cleaning.
4. Do not use this product near water—for
example, near a bathtub, wash bowl,
kitchen sink or laundry tub, in a wet
basement, or near a swimming pool.
5. Do not place this product on an unstable
cart, stand, or table. The product may fall,
causing serious damage to the product.
6. Slots and openings in the cabinet and
the back or bottom are provided for
ventilation, to protect it from overheating.
These openings must not be blocked or
covered. The openings should never be
blocked by placing the product on the bed,
sofa, rug, or any other similar surface.
This product should never be place near
or over a radiator or heat register. This
product should not be placed in a built-in
installation unless proper ventilation is
provided.
7. Never push objects of any kind into this
product through cabinet slots as they may
touch dangerous voltage points or short
out parts that could result in a risk of fire
or electric shock. Never spill liquid of any
kind on the product.
8. To reduce the risk of electric shock do
not disassemble this product. Take it to a
qualified service facility if service or repair
work is required. Opening or removing
covers may expose you to dangerous
voltages or other risks. Incorrect
reassembly can cause electric shock when
the appliance is subsequently used.
9. Unplug this product from the wall outlet
and refer servicing to qualified service
personnel under the following conditions:
– When the power supply cord or plug is
damaged or frayed.
– If liquid has been spilled into the
product.
– If the product has been exposed to rain
or water.
– If the product does not operate normally
by following the operating instructions.
Adjust only those controls that are
covered by the operating instructions, as
improper adjustment of other controls
may result in damage and may require
extensive work by a qualified technician
to restore the product to normal
operation.
– If the product has been dropped or the
cabinet has been damaged.
– If the product exhibits a distinct change
in performance.
10. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
11. Do not use the telephone to report a gas
leak in the vicinity of the leak.
PLEASE SAVE THESE INSTRUCTIONS.
FCC Interference Information
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful
interference.
2. This device must accept any interference
received, including interference that may
cause undesired operation.
2www.teledex.com E SERIES ANALOG USER GUIDE
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses,
and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and on, the
user is encouraged to try to correct the interference
by one or more of the following measures:
– Reorient or relocate the receiving antenna
for the radio or television that is receiving the
interference).
– Reorient or relocate and increase the
separation between the telecommunications
equipment and receiving antenna.
– Connect the telecommunications equipment
into an outlet on a circuit different from that to
which the receiving antenna is connected.
FCC RF Radiation Exposure
Statement
The installation of the base unit should allow
at least 20 centimeters between the base
and persons to be in compliance with FCC RF
exposure guidelines. For body-worn operation,
the portable part (handset) has been tested and
meets FCC RF exposure guidelines.
This device must not be co-located or operating
in conjunction with any other antenna or
transmitter. The changes or modifications not
expressly approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
Industry of Canada Requirements
Note: This equipment meets the applicable
Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the
registration number. The abbreviation, IC, before
the registration number signifies that registration
was performed based on a Declaration of
Conformity indicating that Industry Canada
technical specifications were met. It does not imply
that Industry Canada approved the equipment.
Before installing this equipment, users should
ensure that it is permissible to be connected to
the facilities of the local telecommunications
company. The equipment must also be installed
using an acceptable method of connection. The
customer should be aware that compliance with
the above conditions may not prevent degradation
of service in some situations.
Repairs to certified equipment should be
coordinated by a representative designated by the
supplier. Any repairs or alterations made by a user
to this equipment, or equipment malfunctions,
may give the telephone communications company
cause to request the user to disconnect the
equipment.
Users should ensure for their own protection, that
the electrical ground connections of the power
utility, telephone lines, and internal metallic
water pipe system, if present, are connected
together. This precaution may be particularly
important in rural areas.
Caution: Users should not attempt to make such
connections themselves, but should contact
the appropriate electric inspection authority, or
electrician, as appropriate.
Notice: The Ringer Equivalence Number (REN)
assigned to each terminal device provides an
indication of the maximum number of terminals
allowed to be connected to a telephone interface.
The termination on an interface may consist
E SERIES ANALOG USER GUIDE www.teledex.com 3
of any combination of devices subject only to
the requirement that the sum of the Ringer
Equivalence Numbers of all the devices does not
exceed 5.
REN: Z
For warranty and service in Canada, please
contact:
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses,
and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning
the equipment off and on, the user is encouraged
to try to correct the interference by one or more
of the following measures:
1. Move the telephone away from the
receiver.
2. Consult the dealer or an experienced
radio/TV technician for help.
Any changes made by the user not approved by
the manufacturer can void the user’s authority to
operate the telephone.
Requirements of Part 68—
FCC Rules
This equipment complies with Part 68 of the FCC
Rules and the requirements adopted by ACTA.
On the bottom of this telephone is a label that
contains, among other information, a product
identifier in the format US:AAAEQ##TXXXX. If
requested, this number must be provided to
the telephone company. The USOC Jack for this
equipment is RJ11C.
A plug and jack used to connect this equipment
to the premises wiring and telephone network
must comply with the applicable FCC Part 68
rules and requirements adopted by ACTA. A
compliant telephone cord and modular plug are
provided with this telephone. It is designed to be
connected to a compatible modular jack that is
also compliant. See installation instructions for
details.
The Ringer Equivalence Number (REN) is used
to determine the number of devices that may be
connected to a telephone line. Excessive RENs
on a telephone line may result in the devices
not ringing in response to an incoming call. In
most but not all areas, the sum of RENs should
not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as
determined by the total RENs, contact the local
telephone company. For products approved after
July 23, 2001, the REN for this product is a part
of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by
## are the REN without a decimal point (e.g., 03
is a REN of 0.3). For earlier products, the REN is
separately shown on the label.
If this telephone causes harm to the telephone
network, the telephone company will notify you
in advance that temporary discontinuance of
service may be required. But if advance notice is
not practical, the telephone company will notify
4www.teledex.com E SERIES ANALOG USER GUIDE
the customer as soon as possible. Also, you will
be advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes in its
facilities, equipment, operations, or procedures
that could affect the operation of the equipment.
If this happens, the telephone company will
provide advance notice in order for you to
make the necessary modifications to maintain
uninterrupted service.
exchange), and are not intended to be connected
directly to a PSTN line (public switched telephone
network). There are no user-serviceable parts
inside the equipment.
Technical Specifications
DIMENSIONS
4.5” (w) x 8” (l) x 3.63” (h)
WEIGHT
If trouble is experienced with this equipment, for
repair or warranty information, please contact
Teledex at (800) 462-9446. If the equipment is causing
harm to the telephone network, the telephone
company may request that you disconnect the
equipment until the problem is resolved.
There are no user-serviceable parts contained in
this equipment.
Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission, or
corporation commission for information.
If your home has specially wired alarm equipment
connected to the telephone line, ensure the
installation of this product does not disable your
alarm equipment. If you have questions about
what will disable alarm equipment, consult your
telephone company or a qualified installer.
With handset: 1.4 lbs.
POWER ADAPTER
7.5VDC 300mA Adapter (for cordless HDKIT)
9 VDC 300mA (Pass through adapter for cordless
telephone)
User Guides
If additional User Guides are needed, please go
to www.teledex.com to download the PDF.
Service
When problems arise that cannot be resolved
using this or related documents, please go to
www.teledex.com/support for information about
customer support, technical support, warranty,
and product returns.
This telephone is hearing aid compatible.
These telephone devices are intended for
commercial use only, primarily in hotel guestrooms.
They must be used with a PBX (private branch
E SERIES ANALOG USER GUIDE www.teledex.com 5
Statement of Limited Warranty
Teledex product warranty information is available
at www.teledex.com.
Table of Contents
E100 and E100TRM Phone Map ......................7
E103 and E103 RediDock Phone Map .................8
E200 and E200TRM Phone Map ......................9
E203 and E203 RediDock Phone Map ................10
E100 and E100TRM Phones ........................11
Unpacking Your Telephone .......................11
26. Volume s (increase) and Volume t
(decrease) keys
27. Page key
28. Line 1 key
29. Line 2 key
30. Conf key
31. Speaker key
32. Microphone (base)
33. Hold Key (base)
34. OneTouch message retrieval key
35. Mute key (base)
36. Redial key (base)
37. Charging leads (base)
38. Speaker—half duplex (base)
39. Wall mount bracket
40. Desk mount bracket
10www.teledex.com E SERIES ANALOG USER GUIDE
E100 AND E100TRM PHONES
Unpacking Your Telephone
This package should contain the following:
• Telephone base unit
• Handset
• Coiled handset cord
• Straight line cord
Optional items to be ordered separately:
• Wall mount adaptor bracket
• Short line cord for wall mounting
Installation
CAUTION INFORMATION
• Never install telephone or network wiring
during a lightning storm.
• Never install telephone or Ethernet jacks in
wet locations unless the jack is specifically
designed for wet locations.
• Never touch uninstalled telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
• Use caution when installing or modifying
telephone and network lines.
CONNECTING THE HANDSET CORD
A 10 ft. modular handset coil cord is provided.
To install, simply plug one end of the coil cord
into the jack at the base of the handset and the
other end into the jack located on the end of the
telephone base marked Handset.
CONNECTING THE LINE CORD
A 15 ft. modular line cord is provided. To install,
simply plug one end of the cord into the modular
jack at the top end of the base unit and the other
end into the wall jack.
Speed-dial memory is non-volatile RAM, so
programming is retained without the need
for batteries or telephone line power.
2. FLASH Key: Generates a 600 ms (0.6
seconds) hook switch “tap” signal. Utilized
to access special features on PBX systems.
The Flash function is programmable at
100 ms to 1000Ms (default is 600 ms). This
button is located underneath the faceplate.
3. HOLD Key: Controls the “local hold”
function. Each time it is pressed, the [Hold]
key toggles the local hold mode on or off.
An LED indicator located above the [Hold]
key displays the on-hold status.
4. REDIAL Key: Redials the last-dialed
telephone number, up to 32 digits.
5. STORE Key: Utilized to program the speed-
dial memory keys and the voice mail
retrieval touch bar. This button is located
underneath the faceplate.
6. MUTE Key: Sets the microphone mute
function On and Off. The LED indicator
above the [Mute] key displays the On/Off
status of the mute function. When mute is
on, the handset and hands-free microphone
audio is turned off. You will be able to hear
the party at the other end of your call, but
they will not be able to hear you.
7. SPEAKER Key: Sets the hands-free
speakerphone function On or Off. The LED
indicator located above the [Speaker] key
displays the status of the speakerphone.
8. Data Port: Provides a convenient extension
of the telephone line in use for connecting
a device such as a modem, fax, or
answering machine.
Operation
Features
1. Speed-Dial Memory Keys: 4, 8, 12, or 0 user
programmable speed-dial keys with 32-digit
capacity. [Flash] and [Pause] are storable.
E SERIES ANALOG USER GUIDE www.teledex.com 11
VOLUME
HANDSET AND SPEAKER VOLUME CONTROL
The handset volume control increases the volume
of the handset.
E100 AND E100TRM PHONES
When the handset is off-hook or the Speaker
key is engaged on the speakerphone, press the
volume control keys to increase or decrease the
volume. The handset volume control is an 8-step
operation. All models are hearing aid compatible.
RINGER VOLUME CONTROL
The ringer volume control switch is on the bottom
side of the phone.
The setting is either Low or HI (High).
INDICATORS
SPEAKER AND MUTE KEYS CONNECTING AND
STATUS INDICATORS
Speakerphones are equipped with LED indicators
to show the current feature key status.
• Press the Speaker or Mute key to use that
service—when in use the red LED lights up.
CALLING
PLACING A CALL USING THE HANDSET
• Lift the handset.
• Dial out by using the numeric dial pad or by
pressing a speed dial location.
RECEIVING A CALL USING THE HANDSET OR
SPEAKER
On a single-line telephone, when the phone rings,
lift the handset (or press the speaker key if you
have a speakerphone) to begin the conversation.
PLACING A CALL USING THE SPEAKERPHONE
The E Series speakerphones are equipped with
a high quality speakerphone feature to allow
hands-free operation. To use, simply press the
Speaker key when placing or answering a call.
The telephone line will activate automatically.
The Speaker key will light up indicating that the
speakerphone is in use. To hang up, press the
Speaker key again.
Programming
PROGRAM SPEED DIALS USING
SUBMERGED [STORE] AND [FLASH]
[Store] and [Flash] programming keys are located
under the faceplate and overlay. Access them by
lifting up the faceplate and overlay, using either a
paperclip or sharp pointer.
STORING A NUMBER INTO MEMORY
KEYS[STORE]
Each speed-dial location can store up to 32 digits
in tone mode.
Note: Flash programmed into memory counts as
one digit when storing a number.
1. Lift the handset.
2. Press the STORE key.
3. Enter the number to be stored using the
numeric dial pad.
4. Press the desired memory location where
the number is to be stored.
5. If additional numbers are to be stored,
repeat steps 3 through 5.
6. Hang up the handset.
PROGRAMMING FLASH TIMING
Flash timing options are 100 ms through 1000
ms, programmable in 100 ms increments. The
default Flash timing is 600 ms.
1. Lift the handset.
2. Press the STORE Key once.
3. Program FLASH by pressing 1 for 100 ms,
2 for 200 ms, etc.
4. Press STORE.
5. Press FLASH.
6. Hang up phone to exit programming.
PROGRAMMING PAUSE TIMING
Pause timing options are 1 second through 5
seconds, programmable in 1 second increments.
The default pause timing is 3.5 seconds.
12www.teledex.com E SERIES ANALOG USER GUIDE
E100 AND E100TRM PHONES
1. Lift the handset.
2. Press the STORE Key once.
3. Program PAUSE by pressing 1 for 1
second, 2 for 2 seconds, etc.
4. Press STORE.
5. Press PAUSE/REDIAL.
6. Hang up phone to exit programming.
FLASH HOOK FUNCTION[FLASH]
The Flash function is used to access PBX features
or Telco line features such as Call Waiting. The
Flash function is a 600 ms timed line break. If the
Flash function will be used often, store the feature
into memory located for easy access as follows:
1. Lift the handset then press the STORE Key.
2. Press the FLASH Key.
3. Press the memory location wherein the
[Flash] is to be stored.
4. Hang up the handset.
Care and Maintenance
• Keep the telephone dry. If it gets wet, wipe
it dry immediately. Liquids might contain
minerals that can corrode the electronic
circuits.
• Use and store the telephone in a normal
temperature environment. Temperature
extremes can shorten the life of electronic
devices and distort or melt parts.
• Keep the telephone away from excessive
dust and dirt which can cause premature
wear of parts.
• Wipe the telephone with a damp cloth
occasionally to keep it looking new. Do not use
harsh chemicals, cleaning solvents, or strong
detergents to clean the system.
MESSAGE
Pressing the touch bar automatically turns on
the speakerphone and then dials into a userprogrammed voice mail system to retrieve
messages.
1. Lift the handset.
2. Press the STORE Key.
3. Enter the number to be stored using the
numeric dial pad.
4. Press the red Message Waiting bar to
store.
5. Hang up the handset.
E SERIES ANALOG USER GUIDE www.teledex.com 13
E103 AND E103 REDIDOCK PHONES
Unpacking Your Telephone
This package should contain the following:
• Telephone base unit
• Mobile handset
• Paper faceplate
• Protective plastic overlay
• Power adapter (direct connect -7.5 300mA)
• Handset battery
• Two rubber plugs for the handset cover
• Two screws to secure the top and bottom
handset
Optional items to be ordered separately:
• Handset package: charging station, power
adapter, battery, handset, 2 rubber plugs, and
2 handset screws
Installation
CAUTION INFORMATION
• Never install telephone or network wiring
during a lightning storm.
• Never install telephone or Ethernet jacks
in wet locations unless the jack is specially
designed for wet locations.
• Never touch uninstalled telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
• Use caution when installing or modifying
telephone and network lines.
• Be sure your power adaptor meets your
regions requirements prior to installation.
CONNECTING THE POWER LINE CORD
Two line cords are provided: 1-RJ45 and 1-RJ11.
To install, simply plug one end of the RJ45 cord into
the modular jack at the top end of the base unit
and the other end into the RJ45 phone jack on the
power adaptor. Take the other RJ11 line cord and
plug into the line jack on the power adaptor, then
plug the other end into the wall. Finish by plugging
the power adaptor into a normal wall outlet.
Be sure your power adaptor is specified for your
region of the world prior to plugging it into the
wall socket.
HANDSET BATTERY
Charging the Handset Battery (On Base and
Charging Station):
The handset battery is a Ni-MH battery. This
battery requires a full charge prior to use to
ensure long life. To charge the battery, complete
the installation procedure by plugging the power
source into the wall outlet and the telephone
base or charging station.
Install the battery per instructions, inserting
battery plug into receptacle.
Place battery into opening in handset, press into
place, then replace cover and place handset into
base (face down) or charging station (face down).
matching up slot and opening on the
receptacle (do not force the battery).
4. Press battery into battery compartment
5. Slide the back shell of handset into slot,
then press down and snap into place.
6. Insert screws and gently tighten.
7. Insert rubber screw cover plugs.
14www.teledex.com E SERIES ANALOG USER GUIDE
E103 AND E103 REDIDOCK PHONES
Features
• Phone circuit can directly drive hands-free
• Digital wireless/no interference technology
• 12 programmable speed-dial keys for storing
up to 24 elements (digits and characters such
as *, #, Flash, and Pause)
• Message Waiting Indicator and OneTouch
message retrieval key integrated into design
• Handset auto-sync registration
• Each base unit can register up to 4 additional
handsets
• Handset battery low-voltage warning
• Message high- and low-voltage detection
• Message for reverse polarity Line 1 or Line 2
• Extension detection function
• 6-ringer option (using the handset numeric
keypad 1–6)
The handset volume control is a 5-step operation.
All models are hearing aid compatible.
ONHOOK AND OFFHOOK/PICKUP
AND HANGUP
Base unit: To get a dial tone with off-hook status,
press line key to pick up with speaker. To go onhook, press line key or speaker key to hang-up.
Handset: Press On/Off key in the handset
faceplate to pick-up or hang-up.
HOLD
Base unit and handset: Controls the “local hold”
function. Each press of the [Hold] key toggles local
hold mode on or off. An LED indicator located
above the [Hold] key displays the on-hold status.
MUTE
Operation
It’s important to note that both the handset and the
base need time to “boot up” when first powered up.
The base station may require up to 1 full minute
after applying AC power. For the handset it can also
take up to 1 full minute after putting in the battery.
In the case of a discharged battery the handset may
need to charge for a minimum of 10 to 15 minutes
before it will begin to operate properly.
VOLUME CONTROL
Ringer volume control: The ringer volume is
controlled by the “ Volume +/–” keys.
There are 5 steps to the volume levels. When you
have reached the maximum or minimum sound
level there will be a warning beep.
HANDSET VOLUME CONTROLS
The handset volume controls increase or
decrease the volume of the handset.
When the handset is off-hook or the Speaker key
engaged on speakerphones, press the volume
control keys to increase or decrease the volume.
The Mute key toggles the microphone mute
function on and off. The LED indicator above
the [Mute] key displays the On/Off status of the
mute function. When Mute is on, the handset and
hands-free microphone audio are turned off. You
will be able to hear the party at the other end of
your call, but they will not be able to hear you.
REDIAL
Redials the last-dialed telephone number, up to
24 digits. After 30 minutes, the redial number
will automatically be removed (for security and
privacy).
MESSAGE
1. The hidden 3-position switch marked
TYPE LR1 LR2 configures the messagewaiting lamp.
2. For most applications the TYPE position
will work. This is the factory default
setting. Always try the TYPE position
first: If the message lamp blinks when a
message is in the mailbox, this confirms
that TYPE is the correct setting.
E SERIES ANALOG USER GUIDE www.teledex.com 15
E103 AND E103 REDIDOCK PHONES
3. For some PBX systems that provide
reverse polarity message signaling, it may
be necessary to move the switch to either
LR1 or LR2. The correct position of the
switch will cause the message lamp to be
on continuously when a message is in the
mailbox.
PAGE
CALL THE HANDSET
Press the base unit’s Page key to call the handset,
and the handset’s message and On/Off indicator
lights flash. Press the Page key again or any
key in the handset or place the handset into the
cradle to end the page.
REGISTERING A HANDSET
Auto-Sync Handset Registration
Pairing the handset to the base is an easy
process that should need to be performed only
once. After installing the battery, and securing
the cover with the 2 screws provided, place the
handset into the base unit cradle and make sure
the charging leads make contact. The LED above
Line 1 will light up and begin to blink rapidly,
as the base and the handset enter Registration
mode. The Registration process may take as long
as 1 minute to complete, as the handset and base
station exchange large amounts of encoded data.
When the base and the handset have successfully
paired, the phone will beep a Registration
confirmation tone.
Each handset can sync with only ONE base
station at a time. When a handset gets moved
to a different base station, it will immediately
sync with the new base station. After this the
handset is no longer synced with its original base
station, which means that if a cordless handset is
accidentally moved into a different room, then the
handset will wind up synced with the base station
in the new room.
SWITCH BETWEEN BASE AND HANDSET
If the handset is registered with the base unit then
the handset and base can switch the call freely.
To switch from the handset to the base, press the
Speaker key in the base unit and then press the
On/Off key in the handset to switch from base to
handset.
SWITCH BETWEEN HANDSETS
Every base unit can register up to 4 additional
handsets. If one of the handsets is picking up
a call, any one of the other handsets can pick
up the call by pressing the On/Off key. The On/
Off indicator of the other handsets will flash to
display that the phone is in use.
SPEED DIALING FROM THE HANDSET
The handset can access 6 different speeddial numbers programmed in the base.
Pressing down the 1 key for 3 seconds will call
the number stored in Message on the base unit.
Press down the 2 key for 3 seconds to call the
number stored in M2 on the base unit.
Press down the 3 key for 3 seconds to call the
number stored in M3 on the base unit.
Press down the 4 key for 3 seconds to call the
number stored in M4 on the base unit.
Press down the 5 key for 3 seconds to call the
number stored in M5 on the base unit.
Press down the 6 key for 3 seconds to call the
number stored in M6 on the base unit.
Programming
PROGRAM SPEEDDIALS USING
SUBMERGED [STORE] AND [FLASH]
[Store] and [Flash] programming keys are located
under the faceplate and overlay. Begin by lifting
up faceplate and overlay using either a paperclip
or sharp pointer.
16www.teledex.com E SERIES ANALOG USER GUIDE
E103 AND E103 REDIDOCK PHONES
STORING A NUMBER INTO MEMORY
KEYS[STORE]
Each speed-dial location can store up to 24 digits
in tone mode.
Note: Flash programmed into memory counts as
one digit when storing a number.
1. Leave handset in cradle/on-hook.
2. Press the STORE key.
3. Enter the number to be stored using the
numeric dial pad.
4. Press STORE key.
5. Press the desired memory location where
the number is to be stored.
6. If additional numbers are to be stored,
repeat steps 2 through 5.
PROGRAMMING FLASH TIMING
Flash timing options are 100 ms through 1000
ms, programmable in 100 ms increments. The
default Flash timing is 600 ms.
1. Leave handset in cradle/on-hook.
2. Press the STORE key once.
3. Program Flash by pressing 1 for 100 ms, 2
for 200 ms, etc.
4. Press STORE key.
5. Press FLASH key.
FLASH HOOK FUNCTION[FLASH]
The Flash function is used to access PBX features
or Telco line features such as Call Waiting. The
Flash function is a 600 ms timed line break. If
the Flash function will be used often, store the
feature into memory located for easy access as
follows:
1. Leave handset in cradle/on-hook.
2. Press STORE key.
3. Press FLASH key.
4. Press STORE key.
5. Press the memory location where the
FLASH is to be stored.
MESSAGE WAITING AND RETRIEVAL
Pressing the touch bar automatically turns on
the speakerphone and then dials into a userprogrammed voice mail system to retrieve
messages.
1. Leave handset in cradle/on-hook.
2. Press STORE key.
3. Enter the number to be stored using the
numeric dial pad.
4. Press STORE key.
5. Press the red Message Waiting bar to
store.
PROGRAMMING PAUSE TIMING
Pause timing options are 1 second through 5
seconds, programmable in 1 second increments.
The default pause timing is 3.5 seconds.
1. Leave handset in cradle/on-hook.
2. Press the STORE key once.
3. Program PAUSE by pressing 1 for 1
second, 2 for 2 seconds, etc.
Ringer: When receiving a new call, the phone
base will ring, but not the handset.
Pick up: Press the line key to pick up/go off-hook.
Dial: Under off-hook status, the loudspeaker and
microphone will receive sound, and calls can be
placed using the dial pad.
E103 AND E103 REDIDOCK PHONES
Hang-up: After talking, press the speaker or line
key to hang up.
Note: Without commercial power, the base unit only
supports dialing and calling; the indicator lights will
fail to light; and the Redial, Hold, Flash, and handset
will not operate.
Care and Maintenance
• Keep the telephone dry. If it gets wet, wipe
it dry immediately. Liquids might contain
minerals that can corrode the electronic
circuits.
• Use and store the telephone in a normal
temperature environment. Temperature
extremes can shorten the life of electronic
devices and distort or melt parts.
• Keep the telephone away from excessive
dust and dirt which can cause premature
wear of parts.
• Wipe the telephone with a damp cloth
occasionally to keep it looking new. Do not use
harsh chemicals, cleaning solvents, or strong
detergents to clean the system.
18www.teledex.com E SERIES ANALOG USER GUIDE
E200 AND E200TRM PHONES
Unpacking Your Telephone
This package should contain the following:
• Telephone base unit
• Handset
• Coiled handset cord
• 1 straight line cord
Optional items to be ordered separately:
• Wall mount adaptor bracket
• Short line cord for wall mounting
Installation
CAUTION INFORMATION
• Never install telephone or network wiring
during a lightning storm.
• Never install telephone or Ethernet jacks in
wet locations unless the jack is specifically
designed for wet locations.
• Never touch uninstalled telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
• Use caution when installing or modifying
telephone and network lines.
with 32 digit capacity. [Flash] and [Pause]
are storable. Speed-dial memory is nonvolatile RAM, so programming is retained
without the need for batteries or telephone
line power.
2. Line 1 Key: Press Line 1 to place a call to
a party on Line 1. Place the call on hold if
you want to initiate a call on Line 2.
3. Line 2 Key: Press Line 2 to place a call to
a party on Line 2. Place the call on hold if
you want to initiate a call on Line 1.
4. CONF (Conference) Key: The Conf
key allows three-way conversations.
Depending on the situation, you may
initiate a conference call using one of
these methods:
CASE AUSER INITIATES TWO CALLS
1. Place your call to the first party, then put
them on hold by pressing the Hold key.
2. Using the second line (Line 2), place your
call to the second party, then place them
on hold by pressing the Hold key.
3. Activate the conference by joining the calls
together when you press the Conf key.
CONNECTING THE HANDSET CORD
A 10 ft. modular handset coil cord is provided.
To install, simply plug one end of the coil cord
into the jack at the base of the handset, and the
other end into the jack located on the end of the
telephone base marked Handset.
CONNECTING THE LINE CORD
A 15 ft. modular line cord is provided. To install,
simply plug one end of the cord into the modular
jack at the top end of the base unit and the other
end into the wall jack.
CASE BUSER RECEIVES A CALL AND
PLACES A SECOND CALL
1. Receive a call from the first party then put
them on hold by pressing the Hold key.
2. Using the second line (Line 2), place call to
second party, then place them on hold by
pressing the Hold key.
3. Activate the conference joining the calls
together by pressing the Conf key.
CASE CUSER RECEIVES A CALL AND THEN
RECEIVES A SECOND CALL
1. Receive the call from the first party and
put them on hold by pressing the Hold key.
2. Using the second line (Line 2), place your
call to the second party, then put them on
hold by pressing the Hold key.
E SERIES ANALOG USER GUIDE www.teledex.com 19
E200 AND E200TRM PHONES
3. Activate the conference call by pressing
the Conf key which will join the calls
together.
TO TERMINATE A CONFERENCE CALL
Pressing a line key will maintain the connection
with that line while dropping the other line. To
terminate the call entirely, place the handset
back in the cradle to go on-hook and disconnect
both parties.
5. FLASH Key: Generates a 600 ms (0.6
seconds) hook switch “tap” signal.
Utilized to access special features on
PBX systems. The Flash function is
programmable at 100 ms to 1000Ms
(default is 600 ms). This button is located
underneath the faceplate.
6. REDIAL Key: Redials the last-dialed
telephone number, up to 32 digits.
7. MUTE Key: Sets the microphone Mute
function On and Off. The LED indicator
above the [Mute] key displays the On/
Off status of the Mute function. When
Mute is On, the handset and hands-free
microphone audio is turned off. You will be
able to hear the party at the other end of
your call, but they will not be able to hear
you.
8. HOLD Key: Controls the “local hold”
function. Each press of the [Hold] key
toggles the local hold mode on or off. An
LED indicator located above the [Hold] key
displays the on-hold status
9. SPEAKER Key: Sets the hands-free
speakerphone function On or Off. The
LED indicator located above the [Speaker]
key displays the On/Off status of the
speakerphone.
10. STORE Key: Utilized to program the speed-
dial memory keys and the voice mail
retrieval touch bar. This button is located
underneath the faceplate.
11. Data Port: Provides a convenient extension
of the connected telephone line for
connecting a device such as a modem, fax,
or answering machine.
Operation
VOLUME
HANDSET AND SPEAKER VOLUME CONTROL
The handset volume control increases the volume
of the handset.
When the handset is off-hook or the Speaker
key is engaged on the speakerphones, press
the volume control keys to increase or decrease
the volume. The handset volume control is an
8-step operation. All models are hearing aid
compatible.
RINGER VOLUME CONTROL
The ringer volume control switch is on the bottom
side of the phone.
The setting is either Low or HI (High).
INDICATORS
SPEAKER AND MUTE KEY CONNECTING AND
STATUS INDICATORS
Speakerphones are equipped with LED indicators
to show the current feature key status.
• Press Speaker or Mute feature key to use that
service—the LED will light red when that key
is IN USE.
CALLING
PLACING A CALL USING THE HANDSET
• Lift the handset.
• Dial out by using the numeric dial pad or by
pressing a speed dial location.
20www.teledex.com E SERIES ANALOG USER GUIDE
E200 AND E200TRM PHONES
RECEIVING A CALL USING THE HANDSET OR
SPEAKER
On a two-line telephone, when the phone
rings select the ringing line (which will engage
the Speaker) or lift the handset to begin the
conversation.
PLACING A CALL USING THE SPEAKERPHONE
The E Series speakerphones are equipped with
a high-quality speakerphone feature to allow
hands-free operation. To use, simply press the
Speaker key when placing or answering a call.
The telephone line will activate automatically.
The Speaker key will light up indicating that the
speakerphone is in use. To hang up, press the
Speaker key again.
Programming
PROGRAM SPEED DIALS USING
SUBMERGED [STORE] AND [FLASH]
Store and Flash programming keys are located
under the faceplate and overlay. Lift up faceplate
and overlay by using either a paperclip or sharp
pointer.
STORING A NUMBER INTO MEMORY
KEYS[STORE]
PROGRAMMING FLASH TIMING
Flash timing options are 100 ms through 1000
ms, programmable in 100 ms increments. The
default Flash timing is 600 ms.
1. Lift the handset (off-hook position).
2. Press the STORE key once.
3. Program FLASH by pressing 1 for 100 ms,
2 for 200 ms, etc.
4. Press STORE.
5. Press FLASH.
6. Exit programming by hanging up the
handset.
PROGRAMMING PAUSE TIMING
Pause timing options are 1 second through 5
seconds, programmable in 1 second increments.
The default pause timing is 3.5 seconds.
1. Lift the handset (off-hook position).
2. Press the STORE key once.
3. Program PAUSE by pressing 1 for 1
second, 2 for 2 seconds, etc.
4. Press STORE.
5. Press PAUSE/REDIAL.
6. Exit programming by hanging up the
handset.
FLASH HOOK FUNCTION[FLASH]
Each speed-dial location can store up to 32 digits
in tone mode.
Note: Flash programmed into memory counts as
one digit when storing a number.
1. Lift the handset.
2. Press the STORE key.
3. Enter the number to be stored using the
numeric dial pad.
4. Press the desired memory location
wherein the number is to be stored.
5. If additional numbers are to be stored,
repeat steps 3 through 5.
6. Hang up the handset.
E SERIES ANALOG USER GUIDE www.teledex.com 21
The Flash function is used to access PBX features
or Telco line features such as Call Waiting. The
Flash function is a 600 ms timed line break. If
the Flash function will be used often, store the
feature into memory located for easy access as
follows:
1. Lift the handset then press the STORE key.
2. Press the FLASH key.
3. Press the memory location where the
FLASH is to be stored.
4. Hang up the handset.
E200 AND E200TRM PHONES
MESSAGE
Pressing the touch bar automatically turns on
the speakerphone, and then dials into a userprogrammed voicemail system to retrieve
messages.
1. Lift the handset.
2. Press the STORE key.
3. Enter the number to be stored using the
numeric dial pad.
4. Press the red Message Waiting bar to
store.
5. Hang up the handset.
Care and Maintenance
• Keep the telephone dry. If it gets wet, wipe
it dry immediately. Liquids might contain
minerals that can corrode the electronic
circuits.
• Use and store the telephone in a normal
temperature environment. Temperature
extremes can shorten the life of electronic
devices and distort or melt parts.
• Keep the telephone away from excessive
dust and dirt which can cause premature
wear of parts.
• Wipe the telephone with a damp cloth
occasionally to keep it looking new. Do not use
harsh chemicals, cleaning solvents, or strong
detergents to clean the system.
22www.teledex.com E SERIES ANALOG USER GUIDE
E203 AND E203 REDIDOCK PHONES
Unpacking Your Telephone
This package should contain the following:
• Telephone base unit
• Mobile handset
• Paper faceplate
• Protective plastic overlay
• Power adapter (direct connect -7.5 300mA)
• Handset battery
• Two rubber plugs for the handset cover
• Two screws to secure the top and bottom
handset
Optional items to be ordered separately:
• Handset package: charging station, power
adapter, battery, handset, 2 rubber plugs, and
2 handset screws
Installing the Phone
CAUTION INFORMATION
• Never install telephone or network wiring
during a lightning storm.
• Never install telephone or Ethernet jacks
in wet locations unless the jack is specially
designed for wet locations.
• Never touch uninstalled telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
• Use caution when installing or modifying
telephone and network lines.
• Be sure your power adaptor meets your
regions requirements prior to installation.
plug into the line jack on the power adaptor, then
plug the other end into the wall. Finish by plugging
the power adaptor into normal wall outlet.
Be sure your power adaptor is specified for your
region of the world prior to plugging into the wall
socket.
HANDSET BATTERY
CHARGING THE HANDSET BATTERY (ON BASE
AND CHARGING STATION)
The handset battery is a Ni-MH battery. This
battery requires a full charge prior to use to
ensure long life. To charge the battery, complete
the installation procedure by plugging the power
source into the wall outlet and the telephone
base or charging station.
Install the battery per instructions, inserting
battery plug into receptacle.
Place the battery in the opening in the handset,
press into place, then replace cover, and place
handset into base (face down) or charging station
(face down).
Two line cords are provided: one RJ45 and one
RJ11.
To install, simply plug one end of the RJ45 cord into
the modular jack at the top end of the base unit
and the other end into the RJ45 phone jack on the
power adaptor. Take the other RJ11 line cord and
E SERIES ANALOG USER GUIDE www.teledex.com 23
1. Hold the handset and gently push up the
handset back shell.
2. Remove the back, exposing the battery
compartment.
3. Slide the battery plug into its receptacle,
matching up slot and opening on
receptacle.
4. Do not force the battery.
E203 AND E203 REDIDOCK PHONES
5. Press on back end of battery to snap into
place.
6. Put the back shell of handset into slot,
then press down and snap into place.
Features
• Phone circuit can directly drive hands-free
• Digital wireless/no interference technology
• 12 programmable speed dial keys for storing
up to 24 elements (digits and characters such
as *, #, Flash, and Pause)
• Message Waiting Indicator and OneTouch
message retrieval key integrated into design
• Handset auto-sync registration
• Each base unit can register up to 4 additional
handsets
• Handset battery low-voltage warning
• Message high- and low-voltage detection
• Message for reverse polarity Line 1 or Line 2
• Extension detection function
• 6-ringer option (using the handset numeric
keypad 1– 6)
Operation
ONHOOK AND OFFHOOK/PICKUP
AND HANGUP
Base unit: To get a dial tone with off-hook status,
press a line key or the Speaker key to pick up with
speaker. To hang up or go on-hook, press a line
or the Speaker key again to hang-up.
Handset: Press ON/OFF key in the handset
faceplate to pickup or hang-up.
HOLD
Base unit and handset: Controls the “local hold”
function. Each press of the [Hold] key toggles the
local hold mode On or Off. An LED indicator located
above the [Hold] key displays the on-hold status.
MUTE
The Mute key toggles the microphone Mute
function On and Off. The LED indicator above
the [Mute] key displays the On/Off status of the
Mute function. When Mute is on, the handset and
hands-free microphone audio are turned off. You
will be able to hear the party at the other end of
your call, but they will not be able to hear you.
VOLUME CONTROL
Ringer volume control: The ringer volume is
controlled via the “ Volume +/–” key.
There are five volume levels. When you have
reached the maximum or minimum sound level
there will be a warning beep.
HANDSET VOLUME CONTROLS
The handset volume control increases the volume
of the handset.
When the handset is off-hook or the Speaker key
engaged on speakerphones, press the Volume
Control keys to increase or decrease the volume.
The handset volume control is a 5-step operation.
All models are hearing aid compatible.
REDIAL
Redials the last-dialed telephone number, up to 24
digits. After 30 minutes, the redialed number will
automatically be removed (for security and privacy).
MESSAGE
1. The hidden 3-position switch marked
TYPELR1 LR2 configures the messagewaiting lamp.
2. For most applications the TYPE position
will work. This is the factory default
setting. Always try the TYPE position
first: If the message lamp blinks when a
message is in the mailbox, this confirms
that TYPE is the correct setting.
3. For some PBX systems that provide
reverse polarity message signaling, it may
24www.teledex.com E SERIES ANALOG USER GUIDE
E203 AND E203 REDIDOCK PHONES
be necessary to move the switch to either
LR1 or LR2. The correct position of the
switch will cause the message lamp to be
on continuously when a message is in the
mailbox.
PAGE
CALL THE HANDSET
Press the base unit’s Page key to call the handset
and the handset’s Message and On/Off indicator
lights flash. Press the Page key again (or any
key in the handset or place the handset into the
cradle) to end the page.
CONFERENCE
The CONF key allows for three-way conversations.
Depending on the situation, you may initiate a
conference call using one of these methods:
CASE CUSER RECEIVES A CALL AND THEN
RECEIVES A SECOND CALL
1. Receive a call from the first party, then
put them on hold by pressing the HOLD
key.
2. Using the second line (Line 2), place a call
to the second party, then put them on hold
by pressing the HOLD key.
3. Activate Conference by pressing the CONF
key to join the calls together.
TO TERMINATE A CONFERENCE CALL
Pressing a Line key will maintain the connection
with that line while dropping the other line. To
terminate the call entirely, place the handset
back in the cradle to go on-hook and disconnect
both parties.
REGISTERING A HANDSET
CASE AUSER INITIATES 2 CALLS
1. Place your call to the first party, then put
them on hold by pressing the HOLD key.
2. Using the second line (Line 2), place your
call to the second party, then put them on
hold by pressing the HOLD key.
3. Activate Conference by pressing the CONF
key to join the calls together.
CASE BUSER RECEIVES A CALL AND
PLACES A SECOND CALL
1. Receive a call from the first party, then put
them on hold by pressing the HOLD key.
2. Using the second line (Line 2), place a call
to the second party, then put them on hold
by pressing the HOLD key.
3. Activate Conference by pressing the CONF
key to join the calls together.
AUTOSYNC REGISTRATION
Place the handset into the base unit cradle and
make sure the charging leads make contact. The
Line will light up, and the base and the handset
will enter Registration mode. When the base and
the handset have successfully paired, the phone
will beep a Registration confirmation tone.
SWITCH BETWEEN BASE AND
HANDSET
If the handset is registered with the base unit, then
the handset and base can switch the call freely.
To switch from the handset to the base, press the
Speaker key in the base unit. Press the ON/OFF
key in the handset to switch from base to handset.
SWITCH BETWEEN HANDSETS
Every base unit can register up to 4 additional
handsets. If one of the handsets is picking up, any
one of the other handsets can pick up the call by
E SERIES ANALOG USER GUIDE www.teledex.com 25
E203 AND E203 REDIDOCK PHONES
pressing the ON/OFF key. The ON/OFF indicator
of the other handsets will flash to display the
phone is in use.
SPEED DIALING FROM THE HANDSET
The handset can access 6 different speed dial
numbers programmed in the base.
Pressing down the 1 key for 3 seconds will call
the number stored in Message on the base unit.
Press down the 2 key for 3 seconds to call the
number stored in M2 on the base unit.
Press down the 3 key for 3 seconds to call the
number stored in M3 on the base unit.
Press down the 4 key for 3 seconds to call the
number stored in M4 on the base unit.
Press down the 5 key for 3 seconds to call the
number stored in M5 on the base unit.
Press down the 6 key for 3 seconds to call the
number stored in M6 on the base unit.
3. Enter the number to be stored using the
numeric dial pad.
4. Press the desired memory location where
the number is to be stored.
5. If additional numbers are to be stored,
repeat steps 3 through 5.
6. Hang up the handset.
PROGRAMMING FLASH TIMING
Flash timing options are 100 ms through 1000
ms, programmable in 100 ms increments. The
default Flash timing is 600 ms.
1. Lift the handset (off-hook position).
2. Press the STORE key once.
3. Program FLASH by pressing 1 for 100 ms,
2 for 200 ms, etc.
4. Press STORE.
5. Press FLASH.
6. Hang up the handset to exit programming.
PROGRAMMING PAUSE TIMING
If the base unit cannot store any number, these
operations can only pick up with the handset.
Programming
PROGRAM SPEED DIALS USING
SUBMERGED [STORE] AND [FLASH]
[Store] and [Flash] programming keys are located
under the faceplate and overlay; begin by lifting
up faceplate and overlay, by either a paperclip or
sharp pointer.
STORING A NUMBER INTO MEMORY
KEYS[STORE]
Each speed-dial location can store up to 24 digits
in tone mode.
Note: Flash programmed into memory counts as
one digit when storing a number.
1. Lift the handset.
2. Press the STORE key.
Pause timing options are 1 second through 5
seconds, programmable in 1 second increments.
The default pause timing is 3.5 seconds.
1. Lift the handset (off-hook position).
2. Press the STORE key once.
3. Program Pause by pressing 1 for 1 second,
2 for 2 seconds, etc.
4. Press STORE.
5. Press PAUSE/REDIAL.
6. Hang up the handset to exit programming.
FLASH HOOK FUNCTION[FLASH]
The Flash function is used to access PBX features
or Telco line features such as Call Waiting. The
Flash function is a 600 ms timed line break. If the
Flash function will be used often, store the feature
into memory located for easy access as follows:
1. Lift the handset then press the STORE key.
2. Press the FLASH key.
26www.teledex.com E SERIES ANALOG USER GUIDE
E203 AND E203 REDIDOCK PHONES
3. Press the memory location wherein the
FLASH is to be stored.
4. Hang up the handset.
MESSAGE WAITING AND RETRIEVAL
Pressing the touch bar automatically turns on
the speakerphone, and then dials into a userprogrammed voicemail system to retrieve
messages.
1. Lift the handset.
2. Press the STORE key.
3. Enter the number to be stored using the
numeric dial pad.
Ringer: When receiving a new call, the phone
base will ring, but not the handset.
Note: Without commercial power, the base unit only
supports dialing and calling; the indicator lights will
fail to light; and Redial, Hold, Flash, and the handset
will not operate.
Care and Maintenance
• Keep the telephone dry. If it gets wet, wipe it
dry immediately. Liquids might contain minerals
that can corrode the electronic circuits.
• Use and store the telephone in a normal
temperature environment. Temperature
extremes can shorten the life of electronic
devices and distort or melt parts.
• Keep the telephone away from excessive
dust and dirt that can cause premature wear
of parts.
• Wipe the telephone with a damp cloth
occasionally to keep it looking new. Do not use
harsh chemicals, cleaning solvents, or strong
detergents to clean the system.
Pick up: Press the Line or Speaker key to pick up.
Dial: Under off-hook status the loudspeaker and
microphone will receive sound and calls can be
placed using the dial pad.
Hang-up: After talking, press the Speaker or Line
key to hang up.