For Diamond 1-Line and 2-Line Corded,
with and without Speakerphone
Important Safety Instructions
When using your telephone equipment, basic
safety precautions should always be followed to
reduce the risk of fire, electric shock, and injury
to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked
on the product.
3. Unplug the product from the wall outlet
before cleaning. Do not use liquid cleaner
or aerosol cleaners. Use a damp cloth for
cleaning.
4. Do not use this product near water—for
example, near a bathtub, wash bowl,
kitchen sink or laundry tub, in a wet
basement, or near a swimming pool.
5. Do not place this product on an unstable
cart, stand, or table. The product may fall,
causing serious damage to the product.
6. Slots and openings in the cabinet and the
back or bottom are provided for ventilation,
to protect it from overheating. These
openings must not be blocked or covered.
The openings should never be blocked
by placing the product on the bed, sofa,
rug, or any other similar surface. This
product should never be place near or over
a radiator or heat register. This product
should not be placed in a built-in installation
unless proper ventilation is provided.
7. Never push objects of any kind into this
product through cabinet slots as they may
touch dangerous voltage points or short
out parts that could result in a risk of fire
or electric shock. Never spill liquid of any
kind on the product.
8. To reduce the risk of electric shock do
not disassemble this product. Take it to a
qualified service facility if service or repair
work is required. Opening or removing
covers may expose you to dangerous
voltages or other risks. Incorrect
reassembly can cause electric shock when
the appliance is subsequently used.
9. Unplug this product from the wall outlet
and refer servicing to qualified service
personnel under the following conditions:
– When the power supply cord or plug is
damaged or frayed.
– If liquid has been spilled into the product.
– If the product has been exposed to rain
or water.
– If the product does not operate normally
by following the operating instructions.
Adjust only those controls that are
covered by the operating instructions, as
improper adjustment of other controls
may result in damage and may require
extensive work by a qualified technician to
restore the product to normal operation.
– If the product has been dropped or the
cabinet has been damaged.
– If the product exhibits a distinct change
in performance.
10. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
11. Do not use the telephone to report a gas
leak in the vicinity of the leak.
PLEASE SAVE THESE INSTRUCTIONS.
FCC Interference Information
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful
interference.
2. This device must accept any interference
received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used
in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation.
2www.teledex.com DIAMOND SERIES USER GUIDE
If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and on, the
user is encouraged to try to correct the interference
by one or more of the following measures:
– Reorient or relocate the receiving antenna
for the radio or television that is receiving the
interference).
– Reorient or relocate and increase the
separation between the telecommunications
equipment and receiving antenna.
– Connect the telecommunications equipment
into an outlet on a circuit different from that to
which the receiving antenna is connected.
FCC RF Radiation Exposure
Statement
The installation of the base unit should allow
at least 20 centimeters between the base
and persons to be in compliance with FCC RF
exposure guidelines. For body-worn operation,
the portable part (handset) has been tested and
meets FCC RF exposure guidelines.
This device must not be co-located or operating
in conjunction with any other antenna or
transmitter. The changes or modifications not
expressly approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
Industry of Canada Requirements
Note: This equipment meets the applicable
Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the
registration number. The abbreviation, IC, before
the registration number signifies that registration
was performed based on a Declaration of
Conformity indicating that Industry Canada
technical specifications were met. It does not imply
that Industry Canada approved the equipment.
Before installing this equipment, users should
ensure that it is permissible to be connected to
the facilities of the local telecommunications
company. The equipment must also be installed
using an acceptable method of connection. The
customer should be aware that compliance with
the above conditions may not prevent degradation
of service in some situations.
Repairs to certified equipment should be
coordinated by a representative designated by the
supplier. Any repairs or alterations made by a user
to this equipment, or equipment malfunctions,
may give the telephone communications company
cause to request the user to disconnect the
equipment.
Users should ensure for their own protection, that
the electrical ground connections of the power
utility, telephone lines, and internal metallic
water pipe system, if present, are connected
together. This precaution may be particularly
important in rural areas.
Caution: Users should not attempt to make such
connections themselves, but should contact
the appropriate electric inspection authority, or
electrician, as appropriate.
Notice: The Ringer Equivalence Number (REN)
assigned to each terminal device provides an
indication of the maximum number of terminals
allowed to be connected to a telephone interface.
The termination on an interface may consist of
any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed 5.
REN: Z
For warranty and service in Canada, please
contact:
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
DIAMOND SERIES USER GUIDE www.teledex.com 3
installation. This equipment generates, uses,
and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning
the equipment off and on, the user is encouraged
to try to correct the interference by one or more
of the following measures:
1. Move the telephone away from the
receiver.
2. Consult the dealer or an experienced
radio/TV technician for help.
Any changes made by the user not approved by
the manufacturer can void the user’s authority to
operate the telephone.
Requirements of Part 68—
FCC Rules
This equipment complies with Part 68 of the FCC
Rules and the requirements adopted by ACTA.
On the bottom of this telephone is a label that
contains, among other information, a product
identifier in the format US:AAAEQ##TXXXX. If
requested, this number must be provided to
the telephone company. The USOC Jack for this
equipment is RJ11C.
A plug and jack used to connect this equipment
to the premises wiring and telephone network
must comply with the applicable FCC Part 68
rules and requirements adopted by ACTA. A
compliant telephone cord and modular plug are
provided with this telephone. It is designed to be
connected to a compatible modular jack that is
also compliant. See installation instructions for
details.
The Ringer Equivalence Number (REN) is used
to determine the number of devices that may be
connected to a telephone line. Excessive RENs
on a telephone line may result in the devices
not ringing in response to an incoming call. In
most but not all areas, the sum of RENs should
not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as
determined by the total RENs, contact the local
telephone company. For products approved after
July 23, 2001, the REN for this product is a part
of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by
## are the REN without a decimal point (e.g., 03
is a REN of 0.3). For earlier products, the REN is
separately shown on the label.
If this telephone causes harm to the telephone
network, the telephone company will notify you
in advance that temporary discontinuance of
service may be required. But if advance notice is
not practical, the telephone company will notify
the customer as soon as possible. Also, you will
be advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes in its
facilities, equipment, operations, or procedures
that could affect the operation of the equipment.
If this happens, the telephone company will
provide advance notice in order for you to
make the necessary modifications to maintain
uninterrupted service.
If trouble is experienced with this equipment, for
repair or warranty information, please contact
Teledex at (800) 462-9446. If the equipment
is causing harm to the telephone network,
the telephone company may request that you
disconnect the equipment until the problem is
resolved.
There are no user-serviceable parts contained in
this equipment.
Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission, or
corporation commission for information.
If your home has specially wired alarm equipment
connected to the telephone line, ensure the
installation of this product does not disable your
alarm equipment. If you have questions about
what will disable alarm equipment, consult your
telephone company or a qualified installer.
This telephone is hearing aid compatible.
4www.teledex.com DIAMOND SERIES USER GUIDE
These telephone devices are intended for
commercial use only, primarily in hotel guestrooms.
They must be used with a PBX (private branch
exchange), and are not intended to be connected
directly to a PSTN line (public switched telephone
network). There are no user-serviceable parts
inside the equipment.
Statement of Limited Warranty
Teledex product warranty information is available
at www.teledex.com.
Converting from Desk to Wall
Mount
Care and Maintenance
•Keep the telephone dry. If it gets wet, wipe it
dry immediately. Liquids might contain minerals
that can corrode the electronic circuits.
• Use and store the telephone in a normal
temperature environment. Temperature
extremes can shorten the life of electronic
devices and distort or melt parts.
• Keep the telephone away from excessive
dust and dirt which can cause premature
wear of parts.
• Wipe the telephone with a damp cloth
occasionally to keep it looking new. Do not use
harsh chemicals, cleaning solvents, or strong
detergents to clean the system.
Technical Specifications
This guide covers product made from 2009
forward with a serial number beginning with XX.
For all other models please refer to the Teledex
website for legacy product documentation.
DIMENSIONS
6.25” (w) x 9.5” (l) x 3.75” (h)
WEIGHT
With handset: 1.85 lbs.
User Guides
If additional User Guides are needed, please go
to www.teledex.com to download the PDF.
Service
When problems arise that cannot be resolved
using this or related documents, please go to
www.teledex.com/support for information about
customer support, technical support, warranty,
and product returns.
The Diamond Series phone can be converted for
wall mounting applications. The conversion is
easiest when the handset and line cords are not
connected.
1. Located on the top of the telephone above
the speaker grill is the wall/desk mount
clip. Remove this clip by firmly pushing
upward (towards the hookswitch).
2. Flip the clip over (top to bottom) so that
the protruding edge is towards the top of
the phone, and reinsert into cutout. This
protruding edge will hold the handset.
3. Turn the telephone over so the bottom is
up, facing you. Place the telephone on a
non-abrasive surface to prevent scratching.
4. Locate and remove the mounting bracket,
firmly push back and pull up to remove two
of the four retaining tabs.
5. Rotate the mounting bracket 180 degrees
clockwise so that the mounting eyelet on
the bracket is facing in the same direction
as the other mounting eyelet located on
the bottom of the telephone.
6. Insert the top two retaining tabs of the
mounting brackets into the mounting
bracket slots (located near the middle of
the telephone). Then firmly push down to
insert the retaining tabs on the opposite
side of the mounting bracket.
7. Connect a short modular line cord into the
jack on the back of the phone (labeled LINE).
Route the line cord through the line cord
channel. Connect the other end of line cord
to the phone jack on the wall mounting plate.
8. Turn the telephone over, and slide the
telephone down onto the mounting posts
in downward direction. Both eyelets should
line up with the mounting posts.
9. Complete the wall mounting by installing
the handset and handset cord.
DIAMOND SERIES USER GUIDE www.teledex.com 5
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