Teledex DIAMOND User Guide

CONNECTING THE DIAMOND

Included with the Diamond are (one each):

• Base unit • Coiled handset cord • User guide

• Handset • Clear plastic overlay • Line cord

Contact your supplier or Teledex for information on ordering
custom designed and printed faceplates to enhance the look of your
Teledex Diamond telephone.

1) Located on the left side of the Diamond is a modular jack

labeled TO HANDSET. Insert one end of the coiled handset cord
into this jack. (Until you hear a click).

2) Insert the other end of the coiled handset cord into the handset.

3) Turn the telephone so the back panel is facing you. Insert either
end of the line cord into the jack on the back of the telephone
this jack is labeled TO TEL.

4) Insert the other end of the line cord into a telephone wall outlet
jack.

5) Once your telephone is connected, place the paper faceplate over
the keys. The plastic overlay slips into place by hooking the tabs
on the overlay into the recessed slots located on both sides. The
overlay is easiest to insert when; the left or right side tabs are
inserted first, and the middle part of the overlay is slightly bowed
to allow for insertion of the other tabs.

RECEIVING A CALL

1) Lift the handset to answer incoming call.

2) To end the call, hang up by replacing the handset.

PLACING A CALL

1) Lift the handset.

2) Listen for dial tone, then dial desired number.

3) To end the call, hang up by replacing the handset.

MESSAGE WAITING LIGHT

The raised red lens is a Message Waiting light. Some telephone
systems permit an operator or message center to turn on the red
Message Waiting light to alert you that you have a message
waiting. Additionally, the Message Waiting light will act as a
visual ring indicator, flashing when the telephone is ringing.

USING THE DATA PORT

The DATA PORT is a modular jack, located on the right side of the
telephone, labeled DATA. You can connect a fax machine, modem,
answering machine, and other devices to the telephone line through
the DATA port.

To use the DATA PORT:
Insert the modular line cord from your fax machine, modem, etc.,
into the jack labeled DATA.

ADJUSTING THE RING VOLUME

The Diamond has two ring volume settings.

To change the ring volume:
Locate the adjustment control on the back of the telephone labeled

RINGER LOW/HI. Slide the switch to the desired LOW or HI ring

volume.

HANDSET VOLUME KEY

The handset has three volume levels. When the handset is first lifted,
the handset volume is normal.

To change the HANDSET VOLUME:
Locate the HANDSET VOLUME key to the right of the keypad. Press
the key once and the volume level will increase one level (to medium
volume). Press the key once more and the volume level will increase
an additional level (to high volume).

To return the handset volume back to normal, press the handset vol­ume key again.

RMA PROCEDURES

The following procedure should be followed with all Teledex
telephone products prior to sending the telephone to the factory
for repair.

1) Please perform the tests listed below:
a. Test the telephone on a different telephone jack.
b. Test telephone with a different line cord.
c. Test with a different handset cord (coiled cord).
d. For two line products, please ensure that one of the line

buttons is pressed (if both line buttons are in the UP position,
the telephone will not operate).

2) If the steps listed above do not provide a remedy for the suspect
telephone, please place a tag on the individual telephone
describing the defect. Next, call the Teledex Repair Department
at 1 [phone] for an RMA number. You must have an
RMA number to return products to Teledex.

3) Kindly note: An RMA number is unique to each return
shipment. Do not duplicate this number on any future shipments.

SHIPPING INSTRUCTIONS:
Please print the RMA number clearly on the outside of your shipping
carton(s). Please ship to the following address:

Teledex LLC / RMA#___________
6311 San Ignacio Avenue
San Jose, CA 95119

FREIGHT CHARGES:
The Customer is responsible for shipping products for repair to
Teledex. After repair, Teledex will return telephone products to the
Customer freight prepaid in the same manner in which is was sent
(i.e. Freight sent to Teledex UPS Blue, will be returned via 2 day ship­ping).

**Please note: When telephones are returned for repair due to misuse
(i.e. liquid spills, abuse, or Customer modification - warranty label
broken), the Customer will be charged the standard repair fee, regard­less of warranty status.

CONVERTING FROM DESK TO WALL MOUNT

The Diamond telephone can be changed for wall mount applica­tions. The conversion is easiest when the handset and line cords are
not connected.

1) Located on the front of the telephone above the speaker grill is

the wall/desk mount clip. Remove this clip by firmly pushing
upward (towards the hookswitch).

2) Rotate the clip a half turn (180 degrees) so that the side with the

protruding edge is towards the top. This edge will hold the
handset. (Closest to the hookswitch.)

3) Return the clip to its original location by pushing the clip dow

wards, until it stops (snaps into place).

4) Turn the Diamond over so that the back side is up, facing you

(A non abrasive surface is suggested to prevent scratching).

5) Locate and remove the mounting bracket, firmly push back and

pull up to remove two of the four retaining tabs.

6) Rotate the mounting bracket a half turn (180 degrees) so that

the mounting eyelet is facing in the same direction as the other
mounting eyelet located on the telephone.

DIAMOND

GUESTROOM TELEPHONE
USERS GUIDE

Back View — mounting
bracket is shown in the
Desk Mount Configuration

Removable mounting bracket,
turned 180 degrees (for Wall
Mount installation)

Back View — Mounting
bracket shown is in the
Wall Mount Configuration

7) Insert the top two retaining tabs of the mounting brackets into
the mounting bracket slots (located near the middle of the tele­phone). Then firmly push down to insert the retaining tabs on

the opposite side of the mounting bracket.

8) Connect a short modular line cord into the jack on the back of
the phone (labeled TO TEL). Route the line cord through the line
cord channel. Connect the other end of line cord to the phone
jack on the wall mounting plate.

9) Turn the telephone over, and slide the Diamond down onto the
wall plate mounting posts. Both eyelets should line up with the
mounting posts (When properly installed the telephone will be
stable and secure).

10) Complete the wall mounting by installing the handset and hand
set cord.

REQUIREMENTS OF PART 68 - FCC RULES

This device has been granted a registration number by the Federal Communications Commission,
under Part 68 rules and regulations for direct connection to the telephone lines. In order to comply
with these FCC rules, the following instructions must be carefully read and applicable portions fol­lowed completely:

1. Direct connection to the telephone lines may be made only through the standard modular cord fur-

nished, to the utility installed jack. No connection may be made to party or coin phone lines. On
the bottom of the phone is a label that contains among other information, the FCC Registration
Number and the Ringer Equivalence number (REN) for this equipment. If requested this informa­tion must be provided to the telephone company. The USOC Jack for this equipment is RJ11C.

2. The telephone company, under certain circumstances, may temporarily discontinue and make

changes in facilities and services which may affect the operation of the users' equipment: however,
the user shall be given adequate notice in writing to allow the user to maintain uninterrupted serv­ice.

3. In certain circumstances, it may be necessary for the telephone company to request information

from you concerning the equipment which you have connected to your telephone line. Upon
request of the telephone company, provide the FCC registration number and the ringer equiva­lence number of the equipment which is connected to your line; this information will be found on
the device.

4. If any of your telephone equipment is not operating properly, you should immediately remove it

from the telephone line. It may cause harm to the telephone network.

5. If the telephone company notes a problem, they may temporarily discontinue service. When practi-

cal, they will notify you in advance of disconnection. If advance notice is not feasible, the tele-

phone company must; promptly notify you of such temporary discontinuance; afford the opportuni­ty to correct the condition; inform you of your rights to bring a complaint to the FCC under their
rules.

6. Repairs to the device may be made only by the manufacturer or an authorized service agency.
This applies at any time during and after warranty. If unauthorized repair is performed, registration,
connection to the telephone lines and remainder of warranty period all become null and void.

7. This equipment is hearing aid compatible.

REQUIREMENTS OF PART 15 - FCC RULES

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable pro­tection against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction,
may cause harmful interference to radio communications. However, there is not a guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interfer­ence to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures: ­Move the telephone away from the receiver. -Consult the dealer or an experienced radio/TV techni­cian for help. Any changes made by the user not approved by the manufacturer can void the user's
authority to operate the telephone.

INDUSTRY OF CANADA REQUIREMENTS

Notice: The Industry Canada label identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective operational and safety requirements
as prescribed in the appropriate Terminal Equipment Technical Requirements documents. The
department does not guarantee the equipment will operate to the users satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection.

The customer should be aware that compliance with the above conditions may not prevent degrada­tion of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier.
Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give
the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utili­ty, telephone lines, and internal metallic water pipe systems, if present, are connected together. This
precaustion may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority or electrician, as appropriate.

The Ringer Equivalence Number (REN) of this device is Z.
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indi-

cation of the maximum number of terminals allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the require­ment that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. This
telephone connects to the telephone network under the connecting arrangement code CA11A.

TELEDEX DIAMOND DIAGRAM

RING VOLUME

Adjusts the ringer volume

to Low or High setting

.

DATA PORT

MESSAGE WAITING LIGHT

Signals that a message is waiting for retrieval.
See your system administrator for instructions
on retrieving messages.

HANDSET HOLDER

Used to temporarily hold the handset,

without hanging up the telephone,

when telephone is wall mounted.

HEARING AID COMPATIBLE HANDSET

HANDSET RETAINING CLIP

This removable clip can be rotated 180

degrees to allow handset to stay on hook

when used in wall mount applications.

HANDSET JACK

Modular jack for connecting handset to base.

DIAL KEYS (DTMF PAD)

For dialing phone numbers, and entering

numbers to be stored in auto dial keys.

FOR CUSTOMER SERVICE CALL

1-800-783-8353

Teledex, LLC
6311 San Ignacio Avenue
San Jose, CA
95119

Telephone: [phone]
Fax: [phone]
email: [e-mail]
Internet: www.teledex.com

Part Number 606-0420-00A

HANDSET VOLUME KEY

Changes handset volume by
pressing repeatedly.