This document supports TLA System Software Version 5.6
and above.
Warning
The servicing instructions are for use by qualified personnel
only. To avoid personal injury, do not perform any servicing
unless you are qualified to do so. Refer to all safety summaries
prior to performing service.
Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication
supersedes that in all previously published material. Specifications and price change privileges reserved.
TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.
Tektronix, Tek, MagniVu, and iView are registered trademarks of Tektronix, Inc.
Contacting Tektronix
Tektronix, Inc.
14200 SW Karl Braun Drive
P.O . Bo x 500
Beaverton, OR 97077
USA
For product information, sales, service, and technical support:
In North America, call 1-800-833-9200.
World wide, vi s it www.tektronix.com to find contacts in your area.
Warranty 2
Tektronix warrants that this product will be free from defects in materials and workmanship for a period of one (1)
year from the date of shipment. If any such product proves defective during this warranty period, Tektronix, at its
option, either will repair the defective p roduct without charge for parts and labor, or will provide a replacement
in exchange for the defective product. Parts, modules and replacement products used by Tektronix for warranty
work may be n
the property of Tektronix.
ew or reconditioned to like new performance. All replaced parts, modules and products become
In order to o
the warranty period and make suitable a rrangements for the performance of service. Customer shall be responsible
for packaging and shipping the defective product to the service center designated by Tektronix, with shipping
charges prepaid. Tektronix shall pay for the return of the product to Customer if the shipment is to a location within
the country in which the Tektronix service center is located. Customer shall be responsible for paying all shipping
charges, duties, taxes, and any other charges for products returned to any other locations.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate
maintenance and care. Tektronix shall not be obligated to furnish service under this warranty a) to repair damage
result
b) to repair damage resulting from improper use or connection to incompatible equipment; c) to repair any damage
or malfunction caused by the use of non-Tektronix supplies; or d) to service a product that has been modified or
integrated with other products when the effect of such modification or integration increases the time or difficulty
of servicing the product.
THIS WARRANTY IS GIVEN BY TEKTRONIX WITH RESPECT TO THE PRODUCT IN LIEU OF ANY
OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
TRONIX’ RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE
TEK
AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY.
TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS
ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
btain service under this warranty, Customer must notify Tektronix of the defect before the expiration of
ing from attempts by personnel other than Tektronix representatives to install, repair or service the product;
Warranty 9(b)
Tektronix warrants that the media on which this software product is furnished and the encoding of the programs on
the media will be free from defects in materials and workmanship for a period of three (3) months from the date of
shipment. If any such medium or encoding proves defective during the warranty period, Tektronix will provide
a replacement in exchange for the defective medium. Except as to the media on which this software product is
furnished,
Tektronix does not warrant that the functions contained in this software product will meet Customer’s requirements
or that the operation of the programs will be uninterrupted or error-free.
In order to obtain service under this warranty, Customer must notify Tektronix of the defect before the expiration
of the warranty period. If Tektronix is unable to provide a replacement that is free from defects in materials and
workmanship within a reasonable time thereafter, Customer may terminate the license for this software product
and return this software product and any associated materials for credit or refund.
THIS WARRANTY IS GIVEN BY TEKTRONIX WITH RESPECT TO THE PRODUCT IN LIEU OF ANY
OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY
IMPLIED WARRANTIES OF M ERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
TEKTRO
PAYMENT IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH
OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX
OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
this software product is provided “as is” without warranty of any kind, either express or implied.
NIX’ RESPONSIBILITY TO REPLACE DEFECTIVE MEDIA OR REFUND CUSTOMER’S
Table of Contents
Service Safety Summary................ .................................. ................................ ........iii
Table 4: Failure symptoms and possible causes...................................... ..........................24
cation of the ground connection........................... .................................. .......3
ables
: Power considerations ....................................................................................2
s
iiTLA5000B Series Logic Analyzer Installation Manual
Service Safety Summary
Only qualified personnel should perform service procedures. Read this Service
Safety Summary and the General Safety Summary before performing any service
procedures.
Analyzer Family Product Safety & Compliance Instructions (Tektronix part
number 071-2591-xx).
Do Not Service Alone. Do not perform internal service or adjustments of this
product unless another person capable of rendering first aid and resuscitation is
present.
Disconnect Power. To avoid electric shock, switch off the instrument power, then
disconnect the power cord from the mains power.
UseCareWhenServicingWithPowerOn. Dangerousvoltagesorcurrentsmay
exist i
disconnect test leads before removing protective panels, soldering, or replacing
components.
To avoid electric shock, do not touch exposed connections.
The General Safety Summary can be found in the Tektronix Logic
n t his product. Disconnect power, remove battery (if applicable), and
TLA5000B Series Logic Analyzer Installation Manualiii
Preface
Preface
This manual c
analyzer and related accessories.
To prevent p
starting service:
The proced
personnel.
Read the Ge
Tektronix Logic Analyzer Family Product Safety & Compliance Instructions
(Tektronix part number 071-2591-xx).
Be sure to follow all warnings, cautions, and notes in this manual.
ersonal injury or damage, consider the following requirements before
TLA5000B Series Logic Analyzers
The TLA5000B series logic analyzers consist of portable logic analyzer
mainframes, which differ by channel width, and all of the accessories and supports
that are used with them. The logic analyzers are built on the Microsoft Windows
operating system, which allows you to install any PC-compatible, third-party
hardware and software on the instrument.
Because the instrument can operate in a network environment, Microsoft
recommends the following:
ontains all information needed to install your Tektronix logic
ures in this manual should be performed only by qualified service
neral Safety Summary and Service Safety Summary found in the
Use an Internet firewall.
Install operating system updates regularly.
Use up-to-date antivirus software.
ivTLA5000B Series Logic Analyzer Installation Manual
Documentation
Preface
Figure i: TLA5000B series logic analyzer
The following table lists related documentation available for your logic analyzer.
The documentation i
s available on the TLA Documentation CD and on the
Tektronix Web site (www.tektronix.com/manuals).
Related Documentation
ItemPurposeLocation
TLA Quick Start User M anuals
Online Help
Installation Quick Reference CardsHigh-level installation information
Data security concerns specificto
sanitizing or removing memory devices
from Tektronix products
Collection of logic analyzer application
specific notes
TLA Product specifications and
performance verification procedures
TLA5000B Series Logic Analyzer Installation Manualv
Preface
Related Documentation (cont.)
ItemPurposeLocation
TPI.NET Documentation
Detailed information for controlling the
logic analyzer using .NET
Field upgrade kits
Optional Service ManualsSelf-service documentation for modules
Upgrade information for your logic
analyzer
and mainframes
viTLA5000B Series Logic Analyzer Installation Manual
Basic Installation
Check the Shipping List
Site Considerations
This chapter describes all of the steps needed to install your Tektronix logic
analyzer and its related accessories.
Check that you have received all of the parts of your logic analyzer using the
shipping list. Also check the following:
That you have the correct power cords for your geographical area.
That you have backup copies of the installed software. Store the backup
software in a safe location where you can easily retrieve the software for
maintenance.
That you ha ve all the standard and optional accessories that you ordered.
Fill out and return the customer registration card that is packaged with this manual.
Read this section before installing the logic analyzer. This section describes
site considerations, power requirements, and ground connections for your logic
analyzer.
Table 1: Environmental characteristics
FeatureDescription
Temperature
Humidity
Operating (no media in drive)
+5 °C to +50 °C, 15 °C/hr maximum gradient, noncondensing (derated
1 °C per 305 m (1000 ft) above 1524 m (5000 ft) altitude)
Nonoperating (no media in drive)
-20 °C to +60 °C, 15 °C/hr maximum gradient, noncondensing
Operating (no media in drive)
20% to 80% relative humidity, noncondensing. Maximum wet bulb
temperature: +29 °C (derates relative humidity to approximately 22%
at +50 °C).
Nonoperating (no media in drive)
8% to 80% relative humidity, noncondensing. Maximum wet bulb
temperature: +29 °C (derates relative humidity to approximately 22%
at +50 °C).
TLA5000B Series Logic Analyzer Installation Manual1
Basic Installation
Table 1: Environmental characteristics (cont.)
FeatureDescription
Altitude
Operating
To 3000 m (9843 ft), (derated 1 °C per 305 m (1000 ft) above
1524 m (5000 ft) altitude.
Nonoperating
12,190 m (40,000 ft )
CAUTION.
Allow a 5.1 cm (2 in) clearance around the top, back, and sides of
the instrument to ensure proper cooling. Inadequate clearances can cause the
instrument to overheat and shut down.
Table 2: Power considerations
FeatureDescription
Source Voltage and Frequency100 V
Maximum Power Consumption
Steady-State Input Current
240 Watts line power maximum
4A
RMS
maximum
RMS
to 240 V
±10%,47Hzto63Hz
RMS
You can use the logic analyzer on a bench or on a cart in the normal position (on
bottom feet).
the
2TLA5000B Series Logic Analyzer Installation Manual
Basic Installation
Chassis Groun
d Connections
Use the chassis ground connections to connect the grounds of the target system
(system-under-test) to the logic analyzer to ensure a common ground connection
between inst
Figure 1: Location of the ground connection
ruments. (See Figure 1.)
TLA5000B Series Logic Analyzer Installation Manual3
Basic Installation
Connecting Ac
cessories
After installing the mainframe, you can connect accessories such as an external
monitor, keyboard, and printer. Connect the accessories to the side of the
instrument;
may d iffer. (See Figure 2.)
depending on your model, the number of connectors and locations
Figure 2: Accessory connections
4TLA5000B Series Logic Analyzer Installation Manual
Basic Installation
Connectin
gProbes
Table 3: Access
ItemDescription
Monitor
Printer
RackmountThe logic analyzer can be installed in
ory connection information
If you use a non
may need to change the Windows display
settings to achieve the proper resolution.
Connect the printer to the LPT (parallel) port.
rackmount kits. Refer to the respective
rackmount k
information.
-plug & play monitor, you
it instructions for installation
After you have connected all the accessories, you can connect the probes to the
instrument. Refer to the appropriate section for your instrument.
For additional information on the individual probes, refer to the instructions that
accompanied your probes.
CAUTIO
N. When attaching the probe to the logic analyzer, you must use care to
tighten probe screws evenly until they are snug. First slightly tighten screws, then
snug each screw to 4 in-lbs (max). Undertightening the probe screws can result in
intermittent performance. Over tightening can result in stripped screws.
Connect the logic analyzer probes and the optional retaining brackets as shown.
(See Figure 3.)
TLA5000B Series Logic Analyzer Installation Manual5
Basic Installation
First Time Operation
Figure 3:
CAUTION. Connect the keyboard, mouse, and other accessories before applying
power to the logic analyzer. Connecting the accessories after turning on the logic
analy
Connecting the P64xx logic analyzer probes
zer can damage the accessories.
6TLA5000B Series Logic Analyzer Installation Manual
Basic Installation
Follow these st
1. Connect the power cord. (See Figure 4.)
2. If you have an external monitor, connect the power cord and turn on the
monitor.
eps to turn on the logic analyzer for the first time:
Figure 4: Power cord connector location
3. Turn on the logic analyzer as follows:
a. Press the On/Standby switch on the front of the instrument to turn on
the logic analyzer. (See Figure 4.)
b. Wait for the logic analyzer to complete power-on self-tests and start
Windows.
TLA5000B Series Logic Analyzer Installation Manual7
Basic Installation
Creating Oper
ating S ystem Restore Discs
Creating Restore Discs
with an External DVD-RW
Drive
Creating the R estore Discs
The instrument does not ship with an operating system restore disc. Use the
following procedure to create a set of discs that enable you to restore the operating
system if the
Tektronix recommends using an external DVD-RW drive to create the operating
system restore discs because the TLA5000B CD/DVD drive cannot write DVDs.
NOTE. If yo
the disk image files (*.iso) on the instrument hard disk drive. Copy the image
file using a USB flash drive (8 GB minimum) or perform a file transfer over a
network to an external PC with a DVD-RW drive. Then, use the external PC to
create the restore discs.
This procedure creates a set of restore discs for the Microsoft Windows operating
system
to reinstall the TLA application software. (See page 16, Reinstalling the TLAApplication Software.) Youwillneedblankdiscs(oneforeachbackupfile).
1. Insert a blank disc in the DVD drive.
need arises.
u do not have an external DVD-RW drive, use the procedure to create
. After restoring the operating system, use the TLA Application disc
2. Clic
3. Click Image, Project, Copy.
4. Click Disk Image or Saved Project.
5. Navigate to C:\backup.
6. Select file backup1 and click Open.
7. Click the Verify data on disk after burning check box to enable this function.
8.C
9. When the application reports that the write process has completed
10. Copy the disk image files (*.iso) located in the C:\backup directory to a
11. Store the backup discs as defined by your company policy.
NOTE. You can only use restore discs on the instrument that created them.
lick the Burn button. The application writes the backup file to the disc and
then verifies that the data matches the source file.
successfully, remove the disc and label it appropriately (include backup file
name, instrument name, instrument serial number, and date).
network location, a separate hard disk, or optical media for backup purposes.
8TLA5000B Series Logic Analyzer Installation Manual
Basic Installation
Performing th
Check
e Incoming Inspection
ing the Logic
Analyzer Probes (Optional)
Incoming inspection consists of verifying the basic operation of the logic analyzer.
The power-on diagnostics check the basic functionality. The diagnostics run
every time yo
You can also verify more detailed functionality by running the self-calibration and
extended di
NOTE. Allow the mainframe to warm up for 30 minutes before running the
self-calibration.
To run self-calibration and diagnostics, perform the following:
1. Disconn
2. From the System menu, select Calibration and Diagnostics.
3. Run the self-calibration, and then run the extended diagnostics by selecting
the proper tab. Results of the tests display on the individual property pages.
Connect the logic analyzer probes to a signal source and (if necessary) adjust the
threshold levels for the probes to acquire the signals. Use the threshold and activity
ators in the LA Setup window to verify signal activity at the probe tips.
indic
u turn on the logic analyzer.
agnostics.
ect any probes that are attached to the input connectors.
BackingUpUserFiles
k up your user files regularly. Use the Windows back up tools or copy the files
Bac
to another media. Always keep a backup copy of files that you access regularly.
Connecting Probes to the Target System
The logic analyzer connects to the target system through probes. The logic
analyzer probes allow you to connect to the target system in several different
ways. For probe-specific connection details, refer to the appropriate probe
instruction manual or browse the Tektronix Web site.
Additional Information
For detailed information on using the logic analyzer refer to the TLA online help.
TLA5000B Series Logic Analyzer Installation Manual9
Basic Installation
10TLA5000B Series Logic A nalyzer Installation Manual
Product Overview
This chapter briefly describes the product controls and connectors of the logic
analyzers. Refer to the online help for detailed operating information for the
logic analyz
Front Panel Controls
ers.
You ca n u se
attach an external keyboard, monitor, and mouse to operate the logic analyzer.
You ca n u s
keys and key combinations are available u sing the front panel. (See Figure 5.)
Figure 5: Logic analyzer front panel
the front panel controls to operate the logic analyzer. You can also
e the front panel keys as an alternative to an external keyboard. Most
External Connectors
Use the external connectors on the rear panel of the logic analyzer to connect
ernal accessories. (See Figure 2 on page 4.)
ext
Use the four front panel BNC connectors to send signals between the logic
alyzer and other instruments. For example, use the iView cable to connect
an
the logic analyzer to an oscilloscope.
TLA5000B Series Logic Analyzer Installation Manual11
Product Overview
12TLA5000B Series Logic A nalyzer Installation Manual
Restoring and Installing Software
Most of the software comes factory-installed when you receive your logic
analyzer. Refer to this section if you need to reinstall the operating system and
the TLA appli
application software and operating system. This section also provides information
on installing related logic analyzer software on a PC for remote operation or
for offline applications.
NOTE. If you install or reinstall software on a remote PC, make sure that the
software version matches that of the main application on the logic analyzer.
Restoring the Instrument Operating System
You can restore the instrument operating system from either a file on the
instrument hard disk drive or from the set of instrument restore discs. (See page 8,
Creating Operating System Restore Discs.) The preferred restore method is to
use the hard disk restore file.
CAUTION. Restoring the operating system reformats the hard disk drive. All
data will be lost. If possible, save important files to external media before
saved
restoring the operating system.
cation software. These instructions refer only to reinstalling the
TLA5000B Series Logic Analyzer Installation Manual13
Restoring a nd Installing Software
Restoring the Operating
System from the
Instrument Hard Disk
The instrument
contains an operating system restore file on a separate p artition
of the hard drive.
1. Restart the in
strument. During the startup process, you will see the following
message at the top of the screen:
Starting Ac
Recovery Mana ger
2. Repeatedly
ronis Loader.. .press F5 for Acronis Startup
press the F5 key until the Acronis True Image Tool opens. There
is a short delay from the time the message appears until the instrument
proceeds with the normal instrument startup. If the instrument does not
open the Acronis application, power off the instrument, and then power on
the instrument and try again.
3. Click Restore.
4. In the Confirmation dialog box, click Yes to restore the instrument
operating system, or No to exit the restore process. The restore process
takes approximately 30 minutes; the actual time depends on the instrument
configuration.
5. When prompted, read and accept the end-user license agreement (EULA).
6. Click Next and then configure your regional settings, as needed.
7. Click Next.
The instrument will apply the settings and then restart.
8. Aft
er the instrument restarts, reinstall the TLA Application software. (See
page 16, Reinstalling the TLA Application Software.)
14TLA5000B Series Logic A nalyzer Installation Manual
Restoring and Installing Software
Restoring the Operating
System from the Restore
Discs
You can only use
NOTE. This procedure requires that the DVD drive is set as the first startup device
(this is the default setting). If necessary, you can change the startup setting. (See
page 16, Change the BIOS Settings.)
1. Insert restore disc 1 into the instrument DVD drive.
2. Restart the instrument. The restore software opens automatically if the DVD
driveisthefirst startup device. If the DVD drive is not the first startup device,
you need to enable it as the first startup device before performing a restore
from the r
3. Click Restore.
4. In the Confirmation dialog box, click Yes to restore the operating system and
instrument application, or No to exit the restore process.
5. When the restore process is completed, remove the restore disc and restart the
instrument.
NOTE.
instrument will not start properly.
Remove the restore disc before restarting the instrument. Otherwise the
the restore discs on the instrument that created them.
estore discs.
6. When
7. Click Next and then configure your regional settings, as needed.
8. Click Next.
The instrument will apply the settings and then restart.
9. After the instrument restarts, reinstall the TLA Application software. (See
prompted, read and accept the end-user license agreement (EULA).
page 16, Reinstalling the TLA Application Software.)
TLA5000B Series Logic Analyzer Installation Manual15
Restoring a nd Installing Software
Change the BIO
S Settings
Before reinstalling the operating system, you may need to change the BIOS
settings to enable starting the logic analyzer from the DVD drive.
1. For TLA5000B instruments (serial numbers below B050000), restart the
2. For TLA5000B instruments (serial numbers above B050000), restart the
3. Follow th
4. Save the
instrument, press function key F2 repeatedly to enter the BIOS setup, and then
go to the Boo
instrumen
go to Advanced BIOS Features.
drive is before the hard disk drive in the boot order.
save the new settings.
tmenu.
t, press the Delete key repeatedly to enter the BIOS setup, and then
e on-screen instructions to change the settings so that the CD/DVD
settings by pressing function key F10 and confirm that you want to
Reinstalling the TLA Application Software
Complete the following steps to reinstall the latest version of the TLA application
software. Use these steps as a first resort to recovering from application software
problems. If you still experience problems you may have to restore the operating
system. (See page 13, Restoring the Instrument Operating System.)
When using this procedure with the logic analyzer you will be asked to log on
as Administrator. The logic analyzer is initially set up to automatically log on as
Administrator (with no password) so you may not see the login prompt. If the
work setups have been changed on your instrument, make sure that you log on
net
as Administrator or as a user who has administrator privileges. Failure to do so
can prevent the software upgrade from completing successfully.
1. Log on to the instrument as Administrator and quit any applications.
nsert TLA Application Software ( CD 1 of 2) into the CD drive.
2.I
3. Browse to the TLA Application software folder on the CD and run the
Setup.exe program.
4. Follow the on-screen instructions.
If you have an older version of the software on the hard disk, the installation
program will detect it and ask if you want to remove it. Follow the on-screen
instructions to remove the software, answering "Yes" to any prompts. Restart
the instrument when prompted. Repeat Step 3 to reinstall the software.
16TLA5000B Series Logic A nalyzer Installation Manual
Restoring and Installing Software
Installing the TLA
Application Software
on a PC
You can install
Run the TLA application software in the Offline mode.
Control a logic analyzer with the same TLA Application Software over a
network.
Third-Party Software. To use all of the features of the TLA application software
on your PC, y
third-party software is available on the TLA Application Software CD V5.0,
or higher:
The NI-GPIB-USB software allows you to use the iView software with your
PC.
The SnagIt software is useful for copying screen shots of logic analyzer data
for use with other applications.
NOTE. Several third-party software applications are included to use with your
logic analyzer. These applications may include software license agreements. Be
sure to abide by those license agreements.
Install the NI-GPIB-Software. Complete the following steps to install the
third-party software on your PC:
the TLA application software on a PC for the following purposes:
ou must install additional third-party software. The following
1. Install the first TLA Application Software CD in the CD drive.
2. Browse to the NI-GPIB-USB folder on the CD and run the Setup.exe program.
3. Follow the on-screen instructions and note the items below:
When prompted, select the Typical installation option.
en the Add GPIB wizard appears, select GPIB-USB-B.
Wh
After restarting the instrument, the NI-488.2 Getting Started wizard
isplays. This is not needed; select Do not show at Windows startup.
d
When you first connect the iView cable, the instrument will detect the new
hardware. Select Install the software automatically (Recommended).
Install the SnagIt Software. Complete the following steps to install the SnagIt
software on your PC:
1. Browse to the SnagIt folder on the CD and run the Setup.exe program.
2. Follow the on-screen instructions.
TLA5000B Series Logic Analyzer Installation Manual17
Restoring a nd Installing Software
Install the TLA
folder on the CD and run the Setup.exe program. Follow the on-screen instructions
to install the TLA application software.
Ifyouhaveanolderversionofthesoftware on the hard disk, the installation
program will detect it and ask if you want to remove it. Follow the on-screen
instructions to remove the software, answering "Yes" to any prompts. Restart the
instrument when prompted and run the Setup.exe program again.
Start the T
a PC for remote operation, start the software by double-clicking on the TLA
Application icon. The TLA Connection dialog box displays.
1. Select an instrument in the TLA Connection dialog box, and then click
Connect. If your instrument is connected to a network, you can connect to
any unused instrument on your local network.
2. Click Offline to start an offline version of the TLA application software.
The TLA Offline software allows you to run the TLA application without
connecting to an instrument. You can analyze previously acquired data from a
logic analyzer, create or modify reference memories, or perform system tests
witho
Application Software. Browse to the TLA Application software
LA Application. If you have installed the TLA application software on
ut being connected to an instrument.
18TLA5000B Series Logic A nalyzer Installation Manual
Upgrading or Restoring Firmware
You may have to upgrade the firmware on the logic analyzer if the firmware
version is not compatible with the current TLA application software version. The
most current firmware for the TLA application software resides in a file on the
hard disk of the logic analyzer.
If the TLA Connection dialog box displays, select an instrument, and click
the Connect button.
3. Select the module from the Supported list box near the top of the window.
4. Select Load Firmware from the Execute menu.
5. Click the TLA520x.lod file.
6. Click OK. You will be prompted to confirm your action; click Yes.
Restoring and Installing Software
7. Locate
8. Record the firmware version that is printed on the label. You will need this
infor
9. Power on the instrument.
10. After the logic analyzer completes the power-on diagnostics, select System
Properties from the System menu.
11. Click the LA1 tab.
12. Verify that the firmware version matches the version on the label that you
recorded earlier.
13. If the firmware versions do not match, update the label o n the back of the
instrument.
the big label on the back of the instrument.
mation to see that the firmware version matches the label.
TLA5000B Series Logic Analyzer Installation Manual19
Restoring a nd Installing Software
20TLA5000B Series Logic A nalyzer Installation Manual
Appendix A: User Service Procedures
This appendix describes high-level service information and procedures for the
Tektronix logic analyzers. Additional troubleshooting procedures are located
in the servic
General Care
emanual.
Self Calibration
Protect th
waterproof.
Do not sto
direct sunlight for long periods of time.
CAUTION. To avoid damage to the instrument, do not expose it to sprays, liquids,
or solvents.
Use the Self Calibration property page to run self calibration procedures for the
instrument. You will w ant to run these procedures after repair. At a minimum, run
these procedures once a year.
Perform self-calibration after a 30 minute warm up.
Complete the following steps to run the self-calibration procedure:
1. From the System menu and select Calibration and Diagnostics.
2. Click the Self Calibration tab.
3. Select the
e instrument from adverse weather conditions. The instrument is not
re or leave the instrument where the LCD display will be exposed to
instrument to calibrate.
4. Click the Run button.
Preventive Maintenance
Once a year the electrical performance should be checked and the instrument
accurac
aqualified service technician using the procedures outlined in the appropriate
service manual for the Tektronix Logic Analyzer product.
Preventive maintenance mainly consists of periodic cleaning. Periodic cleaning
reduces instrument breakdown and increases reliability. Clean the instrument as
needed, based on the operating environment. Dirty conditions may require more
frequent cleaning than computer room conditions.
TLA5000B Series Logic Analyzer Installation Manual21
y should be certified (calibrated). This service must be performed by
Appendix A: User Service Procedures
Cleaning the Flat Panel
Display
The LCD flat pane
cleaning.
CAUTION. Improper cleaning agents or methods can damage the flat panel
display.
Do not use abrasive cleaners or commercial glass cleaners to clean the display
surface.
Do not spray liquids directly on the display surface.
Do not scrub the display with excessive force.
Avoid getting moisture inside the instrument while cleaning the display; use only
enough solution to dampen the wipe.
Clean the flat panel display surface by gently rubbing the display with a
cleanroom wipe (such as Wypall Medium Duty Wipes, #05701, available from
Kimberly-Clark Corporation).
If the display is very dirty, moisten the wipe with distilled water or a 75%
isopropyl alcohol solution and gently rub the display surface. Avoid using excess
force or you may damage the plastic display surface.
l is a soft plastic display and must be treated with care during
Exterior Surfaces
In Case of Problems
Clean the exterior surfaces with a dry, lint-free cloth or a soft-bristle brush. If dirt
remains, use a cloth or swab dampened with a 75% isopropyl alcohol solution. A
swab is useful for cleaning in narrow spaces around the controls and connectors.
Do not use abrasive compounds on any part of the instrument.
CAUTION. To avoid damaging the instrument, follow these precautions:
Avoid getting moisture inside the instrument during external cleaning and use
only enough solution to dampen the cloth or swab.
Do not wash the front-panel On/Standby switch. Cover the switch while washing
the instrument.
Use only deionized water when cleaning. Use a 75% isopropyl alcohol solution
as a cleanser and rinse with deionized water.
Do not use chemical cleaning agents; they may damage the instrument. Avoid
cleaning agents that contain benzene, toluene, xylene, acetone, or similar solvents.
This section provides information to help you address problems you may
encounter while installing and using your logic analyzer.
22TLA5000B Series Logic A nalyzer Installation Manual
Appendix A: User Service Procedures
Diagnostics
The logic analy
instrument. You can view the results of the diagnostics by selecting Calibration
and Diagnostics from the System menu. You can run more detailed diagnostics by
selecting Extended diagnostics. Here you can run all tests, loop on one or more
tests, or loop on a test until a failure occurs.
The following diagnostic tools are available with your logic analyzer:
Power-On Diagnostics. Power-on diagnostics run when you turn on the logic
analyzer,
diagnostic failures occur during turn on, the Calibration and Diagnostics property
page appears.
Extended Diagnostics. Extended diagnostics test the logic analyzer more
thoroughly than the power-on diagnostics. You can use the extended diagnostics
to isola
Before running the extended diagnostics, disconnect any attached probes.
TLA Mainframe Diagnostics. The TLA mainframe diagnostics program is a
stand-alone application. These diagnostics check the operation of the mainframe
beyond the basic PC circuitry. These diagnostics also check the front-panel knobs
of the instrument.
te problems to an individual module.
zer runs power-on diagnostics every time you power on the
or when you start the TLA or the pattern generator application. If any
Software Problems
Hardware Problems
r Diagnostic Software. Other diagnostic software may be installed on your
Othe
instrument and accessible from the Windows Start menu. This diagnostic software
may vary depending on your instrument. Use the online help that comes with
the diagnostic software or check with your local Tektronix representative for
additional information on troubleshooting instrument problems.
Your logic analyzer comes with most software installed. Before running any of
the diagnostics, check the online release notes to verify that the logic analyzer
software is compatible with the module firmware.
Many software problems can be due to corrupted or missing software files. In
most cases the easiest way to solve software problems is to reinstall the software
and follow the on-screen instructions. (See page 13, Restoring and InstallingSoftware.)
If you suspect problems with the application software, contact your local
Tektronix representative.
If you are certain that you have installed the logic analyzer correctly, run the
extended diagnostics (located under the System menu) to identify any problems.
If your logic analyzer powers on so that you have access to the desktop, run any
other diagnostic software on your instrument to identify possible problems.
TLA5000B Series Logic Analyzer Installation Manual23
Appendix A: User Service Procedures
Network Connection
Problems
Check for Common
Problems
Ver si on 5 .0 o r h
igher of the TLA application software allows you to connect
your instrument to a network where you can control the instrument from a PC.
Verify that the PC and the logic analyzer are connected to the network. The TLA
application software must be installed on the PC and the logic analyzer. The TLA
server must be running on the logic analyzer.
Complete the following steps to start the TLA server:
1. On the logic analyzer, click Start > Programs > Tektronix Logic Analyzer >
TLA Server. An icon with a red circle appears in the toolbar.
2. Right-click the TLA Server icon and select Start TLA Server.Theredcircle
disappears indicating the server is running.
Check with your system administrator to address other network problems.
Use the f
ollowing table to isolate problems. This list is not exhaustive, but it may
help you eliminate problems that are easy to fix, such as an open fuse.
Table 4: Failure symptoms and possible causes
SymptomPossible causes and recommended action
Instrument does not turn on.
External monitor does not turn on.
Monitor display is blank.
Verify that the power cord is connected to the
instrument and to the power source.
Check that the instrument receives power when you
press the On/Standby switch. Check that fans start
and that front-panel indicators light.
Check that power is available at the power source.
Instrument failure: contact your local Tektronix service
center.
Check the monitor power cord connection.
Check for failed fuse, if one exists.
Check external display connection.
Monitor failure: contact the vendor of your monitor for
corrective action.
Check that the monitor is connected to the mainframe;
replace the cable if necessary.
If instrument display is blank, try connecting an external
monitor; if both displays are blank, contact your local
Tektronix service center.
External monitor controls turned down; adjust monitor
controls for brightness and contrast.
Check the controller BIOS setups for the monitor.
Faulty monitor: contact the vendor of your monitor for
corrective action.
24TLA5000B Series Logic A nalyzer Installation Manual
Appendix A: User Service Procedures
Table 4: Failure symptoms and possible causes (cont.)
SymptomPossible causes and recommended action
Instrument turns on but does not
complete the power-on sequence.
Power-on diagnostics fail.Instrument failure: contact your local Tektronix service
Instrument does not recognize
accessories such as monitor,
printer, or keyboard.
Windows comes up but the TLA
application does not.
Windows comes up in Safe mode.Exit the Safe mode and restart the instrument.
Application starts but modules do
not display in System window.
Make sure that the instrument boots from the hard disk
drive. Remove any disks from the floppy disk drive.
Possible software failure or corrupted hard disk drive;
see Software Problems at the beginning of this chapter.
center.
Check that accessories are properly connected
or installed. Try connecting other standard PC
accessories or contact your local Tektronix service
center.
Instrument not set up to start the TLA application
at power-on. Start application from the desktop, by
double-clicking the TLA icon located on y our desktop.
Faulty or corrupt software. Reinstall the application
software.
Incompatible hardware and hardware driver software.
Either install hardware driver or remove the
incompatible hardware.
Firmware has not been updated.
Instrument failure: contact your local Tektronix service
center.
Repacking for Shipment
If a mainframe or module is to be shipped to a Tektronix service center for repair,
tach a tag to the mainframe or module showing the owner’s name and address,
at
the serial number, and a description of the problem(s) encountered and/or service
required. Always include the module and the probes so that the entire unit can
be tested.
When packing an instrument for shipment, use the original packaging. If it is
unavailable or not fit for use, contact your Tektronix representative to obtain
new packaging.
TLA5000B Series Logic Analyzer Installation Manual25
Appendix A: User Service Procedures
26TLA5000B Series Logic A nalyzer Installation Manual
Appendix B: Accessories and Options
Standard Acce
ssories
Optional Accessories
Quantity AccessoryPart number
1
1
1
1
1
1
1TLA Mouse Pad016-1524-xx
1
2
4
6
8
1Literature Package001-1366-xx
Acc
17-channel general purpose probeP6410
17-channel high-density compression probeP6419
-channel high density mictor probe
34
ingle-ended high-density logic analyzer probe with D-Max™ Probing
S
Technology
TLA Family Application Software CD
Mouse, optical, wheeled, USB
Front-Panel Cover
Nero CD and license
Windows XP Professional Certificate of Authenticity
CheckIt Utilities Sticker
Certificate of Traceable Calibration
Probe retainer brackets with fasteners (TLA5201B)
Probe retainer brackets with fasteners (TLA5202B)
Probe retainer brackets with fasteners (TLA5203B)
Probe retainer brackets with fasteners (TLA5204B)
essory
—
119-7054-xx
200-4651-xx
—
—
—
—
407-4435-xx
407-4435-xx
407-4435-xx
407-4435-xx
t number
Par
434
P6
P6450
ptions
O
OptionDescriptionPart number
1CAdd iView External Oscilloscope Cable Kit
8SIncrease acquisition record length to 8 M @ 235 MHz
9SIncrease acquisition record length to 32 M @
235 MHz
A0
A1
A2
A3
North America Power Cord
Universal Euro Power Cord
United Kingdom Power Cord
Australia Power Cord
012-1614-xx
—
—
161-0104-00
161-0104-06
161-0104-07
161-0104-14
TLA5000B Series Logic Analyzer Installation Manual27
Appendix B: Accessories and Options
OptionDescriptionPart number
A4
A5
A6
A10
A11
A99
240 V North America Power Cord
Switzerland Power Cord
Japan Power Cord
China Power Cord
India/South Africa Power Cord
No power cord or AC adapter (Option A99)
161-0104-08
161-0167-00
161-0322-00
161-0306-0
161-0324-0
—
0
0
28TLA5000B Series Logic A nalyzer Installation Manual
Index
ENGLISH TERMS
Accessories, 27
connecting, 4
optional accessories, 27
standard accessories, 27
Chassis ground location, 3
Checking t
Cleaning, 22
Connecting
Custome
Diagnostics, 23
Docu
Extended diagnostics, 23
Firmware
Front panel controls, 11
General maintenance, 21
coming inspection
In
Installing
Keypad, 11
Logic analyzer
he shipping list, 1
LCD display, 22
accessories, 4
probes, 5
r registration c ard, 1
extended, 23
instrument, 23
power on, 23
TLA Mainframe, 23
mentation, v
upgrading, 19
checking probes, 9
performing, 9
software, 16
software on a PC, 17
chassis ground connections, 3
connecting probes, 5
incoming inspection, 9
installing software, 13
reinstalling software, 13
self calibration, 21
shipping list, 1
site considerations, 1
Logic analyzer description, iv
Maintenance
common problem
checklist, 24
installing
Network connection problems, 24
Operating system
restoring, 13
Operating system restore discs, 8
Optional accessories, 27
Options,
OS restore discs, 8
Power requirements, 2
Power-on diagnostics, 23
Preventive maintenance, 21
cleaning, 22
LCD di
Probes
connecting, 5
Problems
checklist, 24
software, 23
istration card, 1
Reg
Reinstalling software
TLA application software, 16
Related documentation, v
Release notes, 9
Remote operation, 18