Phaser
®
850 Color Printer
Cleaning Instructions
075-0580-00 October 1999
Copyright © Tektronix, Inc. Unpublished rights reserved under the copyright laws of the
United States. Contents of this publication may not be reproduced in any form without
permission of Tektronix, Inc.
Tektronix
®
Other
are registered trademarks of Tektronix, Inc. PhaserLink™, PhaserPort™,
®
, Phaser
®
, PhaserShare
®
, ColorStix
®
, the TekColor
®
icon, and Made For Each
PhaserPrint™, PhaserSym™, PhaserTools™, TekSMART™, and the TekColor™ name are
trademarks of Tektronix, Inc. TekColor Care
SM
and RealSUPPORT
SM
are service marks of
Tektronix, Inc.
1.
2.
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Cleaning Phaser® 850 Printers
Cleaning Phaser
The printer should be cleaned when prints have oily streaks, stray ink or smeared ink. Cleaning may
also be needed when paper is not picking reliably from the paper tray, or the pick and feed rollers are
visibly dirty. How often you need to clean the printer depends on how heavily the printer is used and
the environment in which it is used. Less frequent cleaning is required when high quality, laser bond
paper is used for printing.
Use the following procedures if the printer’s automated paper path cleaning procedure — located in
the Troubleshooting menu, "Remove Ink Smears," — fails to resolve the problem.
®
850 Printers
Cleaning supplies
The cleaning kit contains presoaked alcohol wipes that are recommended for cleaning the printer.
If you purchase isopropyl alcohol, always use alcohol that is at least 90% pure; alcohol that has
additives can damage the printer.
Warning
Alcohol is flammable; keep alcohol-soaked wipes away from hot surfaces.
Cleaning for oily streaks
Open the front cover.
Remove the maintenance drawer (A) from the printer.
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Use a lint-free wipe to gently wipe any excess debris from the clear plastic wiper blade.
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Reinsert the maintenance drawer into the printer.
Cleaning Instructions 1
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2.
3.
a.
b.
4.
a.
b.
Cleaning Phaser® 850 Printers
Cleaning for ink smears or jams: paper-feed rollers
Clean the paper-feed rollers if media feeds improperly, or if prints have ink smears.
Caution
Hot surfaces exist behind the middle paper-feed rollers. To avoid personal injury during
cleaning procedures, do not reach in behind these rollers.
Open the front cover.
Remove the maintenance drawer (A) from the printer.
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The upper paper-feed rollers are located above the slot for the maintenance drawer (A). To clean
these rollers:
Place a prepackaged alcohol-soaked wipe against each upper rubber roller, pressing to create
pressure against the roller.
Use the thumbwheel to turn the upper rollers. The upper rubber rollers should rotate four or
five complete revolutions for each roller segment to ensure proper cleaning. Scrub each roller
thoroughly. If the wipe becomes dirty, discard it and use another.
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To clean the middle rubber feed roller behind the metal plate:
Place a prepackaged alcohol-soaked wipe against the underside of each middle roller.
Using your hand, rotate the middle roller.
2 Phaser 850 Color Printer