Tektronix Phaser 550 User Manual

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User Manual

Phaser

550

Color Printer

First printing February 1996 070-9317-01

Copyright © 1996 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc.

This instrument, in whole or in part, may be protected by one or more U.S. or foreign patents or patent applications. Information provided upon request from Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000.

If acquired subject to FAR or DFARS, the following shall apply:

■

Unpublished Ñ rights reserved under the copyright laws of the United States.

■

Restricted Rights Legend Ñ Use, duplication, or disclosures by the U.S. government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS

252.227-7013, or in subparagraph (c) (2) of the Commercial Computer Software Ð Restricted Rights clause at FAR 52.227-19, as applicable. Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000.

Tektronix

, Phaser

, and Made For Each Other

are registered trademarks of Tektronix, Inc. TekColorª,

PhaserLinkª, and PhaserShareª are trademarks of Tektronix, Inc.

Adobeª, PostScriptª, and IntelliSelectª are trademarks of Adobe Systems, Incorporated which may be registered in certain jurisdictions.

The printer contains an implementation of the LZW algorithm licensed under U.S. Patent 4,558,302.

Timesª, Helveticaª and Palatinoª are trademarks of Linotype-Hell AG and/or its subsidiaries.

PCL5

is a registered trademark of Hewlett-Packard Corporation.

UNIX

is a registered trademark of Novell, Inc. in the United States and other countries, licensed exclusively

through X/Open Company, Ltd.

Windowsª is a trademark of Microsoft Corporation.

Other marks are trademarks or registered trademarks of the companies with which they are associated.

PANTONE

Colors generated by the Phaser 550 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identiÞed solid color standards. Use current PANTONE Color Reference Manuals for accurate colors.

PANTONE Color simulations are only obtainable on this product when driven by qualiÞed Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualiÞed licensees.

All trademarks noted herein are either the property of Tektronix, Inc., Pantone, Inc., or their respective companies.

Phaser

Tektronix warrants that the Phaser 550 will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment and that Customer Replaceable Components (CRCs)* in the Phaser 550 will be free from defects in materials and workmanship for a period of ninety (90) days from the date of shipment or six months where longer periods are required by law. If the product or its CRCs prove defective during their respective warranty periods, Tektronix, at its option, will either repair the defective product or CRC without charge for parts and labor, or provide a replacement in exchange for the defective product or CRC.

This warranty applies only to products and CRCs returned to the designated Tektronix depot or the Tektronix authorized representative from which the product or CRC was originally purchased. For products or CRCs returned to other locations, Customer will be assessed the applicable service charge. The above limitation shall not apply within the European Economic Area, where products or CRCs may be returned for warranty service to the nearest designated service depot regardless of the place of purchase.

In order to obtain service under this warranty, Customer must provide the applicable ofÞce of Tektronix or its authorized representative with notice of the defect before the expiration of the warranty period and make suitable arrangements for the performance of service. Customer shall be responsible for packaging and shipping the defective product or CRC to the service center designated by Tektronix or its representative, with shipping charges prepaid. Tektronix or its representative shall pay for the return of the product or CRC to Customer. Customer shall be responsible for paying any associated taxes or duties.

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Tektronix shall not be obligated to furnish service under this warranty:

a) to repair damage resulting from attempts by personnel other than Tektronix representatives to install, repair

b) to repair damage resulting from improper use or connection to incompatible equipment; c) to repair any damage or malfunction caused by the use of non-Tektronix supplies or consumables; d) to repair a product or CRC that has been modiÞed or integrated with other products when the effect of such

e) to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at the

f) to repair this product after the limit of its duty cycle of 20,000 pages per month has been reached; all service

550 Warranty

or service the product or CRC;

modiÞcation or integration increases the time or difÞculty of servicing the product or CRC;

frequency and as prescribed in the user manual; or

thereafter shall be billed on a time and material basis.

THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT AND ITS CUSTOMER REPLACEABLE COMPONENTS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TEKTRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS AND CUSTOMER REPLACEABLE COMPONENTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

* Customer Replaceable Components in the Phaser 550 are fuser, imaging unit, transfer kit (transfer roller and waste bin) and

toner cartridges.

Users safety summary

Terms in manual:

Power source:

conductor and ground. Use only the speciÞed power cord and connector. Refer to a qualiÞed service technician for changes to the cord or connector.

Operation of product:

product. Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of explosive gases.

Safety instructions: Terms on product:

Care of product:

power cord or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to any excess moisture, if product is dropped or damaged, if you suspect that the product needs servicing or repair, and whenever you clean the product.

Ground the product:

necessary, contact a licensed electrician to install a properly grounded outlet.

Symbols as marked on product:

DANGER high voltage:

CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life.

Do not apply more than 250 volts RMS between the supply conductors or between either supply

Avoid electric shock by contacting a qualiÞed service technician to replace fuses inside the

Read all installation instructions carefully before you plug the product into a power source.

CAUTION A personal injury hazard exists that may not be apparent. For example, a

panel may cover the hazardous area. Also applies to a hazard to property including the product itself.

DANGER A personal injury hazard exists in the area where you see the sign.

Disconnect the power plug by pulling the plug, not the cord. Disconnect the power plug if the

Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. If

Protective ground (earth) terminal:

Use caution. Refer to the manual(s) for information:

WARNING:

If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock. Electrical product may be hazardous if misused.

This product is certiÞed under IEC 825 as a Class 1 Laser Product:

WARNING: CAUTION:

For your protection, do not defeat any interlocks.

This product utilizes a laser. Use of control or adjustments or performance of procedures other than those speciÞed herein may result in hazardous radiation exposure. Do not open covers and do not repair yourself. Refer servicing to qualiÞed personnel.

When you operate this equipment, the socket outlet should be near the equipment and be easily accessible.

DANGER:

Invisible laser radiation when open and interlock defeated. AVOID DIRECT EXPOSURE TO BEAM.

PELIGRO:

Cuando se abre y se invalida el bloqueo, se producen radiaciones invisibles de láser. EVITESE LA

EXPOSICION DIRECTA A TALES RAYOS.

CAUTION:

Invisible laser radiation when open and interlocks defeated. AVOID DIRECT EXPOSURE TO BEAM.

VARNING:

Osynlig laserstrálning när denna del är öppnad och spärrar är urkopplade. STRÅLEN ÄR FARLIG.

VORSICHT:

Unsichtbare Laserstrahlung, wenn Abdeckung geöffnet und Sicherheitsverriegelung überbrückt. NICH DEM STRAHL AUSSETZEN.

VAROI:

Näkymätön avattaessa ja suojalukitus ohitettaessa olet alttiina lasersäteilylle. ÄLÄ KATSO SÄTEESEN.

ATTENTION:

Rayonnement laser invisible dangereux en cas d'ouverture et lorsque la sécurité est neutralisée. EXPOSITION DANGEREUSE AU FAISCEAU.

VARNING:

Osynlig laserstrálning när denna del är öppnad och spärrar är urkopplade. BETRAKTA EJ STRÅLEN.

ADVARSEL:

Usynlig laserstràling ved abning når sikkerhedsafbrydere er ude af funktion. UNDGÅ UD ÆTTELSE FOR STRÅLING.

Class 3B

ADVARSEL:

Usynlig laserstraling nar deksel åpnes og sikkerhedslas brytes. UNNGÅ EKSPONERING FOR STRÅLEN.

PJQT4521ZA

CLASS 1 LASER PRODUCT KLASSE 1 LASER PRODUKT CLASSE 1 LASER PRODUIT CLASE 1 LASER PRODUCTO

9008-101

FOR USERS IN NORWAY

VARNING!

OM APPARATEN ANVANDS P• ANNAT S€TT €N I DENNA BRUKSANVISNING SPECIFICERATS, KAN ANV€NDAREN UTS€TTAS FOR OSYNLIG LASERSTR•LING, SOM …VERSKRIDER GR€NSEN FOR LASERKLASS 1.

Tekniska speciﬁkationer för lasern

Uteffekt: 5 mW max. Våglångd: 780 nm Effektgrad för stråining: Kontinuerlig

Apparaten skall anslutas till jordat uttag nŠr den ansluts till ett NŠtverk.

KLASS 1 LASER APPARAT

FOR USERS IN JAPAN

This equipment is in the 2nd Class category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council For Interference by Information Technology Equipment aimed at preventing radio interference in such residential area.

When used near a radio or TV receiver, it may become the cause of radio interference. Read the instructions for correct handling.

Contents

1 Introduction

Ordering supplies 1-4

2 Getting Set Up

At a glance 2-1 Setting up the printer 2-2

What you get with your printer 2-2

Printer box 2-2 Standard accessories box 2-2 Optional accessories 2-4

Registering your printer 2-5 Removing the packing material 2-5 Installing the optional Lower Tray Assembly 2-6 Installing the toner cartridges 2-8 Installing the fuser 2-10 Installing the imaging unit 2-12 Installing the output tray 2-16 Adding paper or transparencies 2-17

Connecting the printer 2-20

Printer ports 2-20 Parallel connection 2-22 PhaserShareª network and serial connections 2-23 SCSI connections 2-23 Turning on the printer 2-24

What happens at power-up 2-25 When the printer is ready for operation 2-25

Selecting a language for the front panel 2-26 Making a demonstration print 2-27 Installing the printerÕs software 2-28

PC software 2-28

PC: Software for Microsoft Windows 95 2-29 PC: Software for Microsoft Windows 3.1 2-32 PC: Updating the driver software for Windows NT 2-35 PC: DOS and setting up ports 2-39

User Manual

vii

Macintosh software 2-40

Using the installer to load software 2-42 LaserWriter 8.x setup 2-43 Phaser 550 GX driver 2-46

Workstation users 2-47

What next? 2-48

3 Printing

Which platform? 3-1

Printing from Windows 95 3-2 Printing from Windows 3.1 and Windows NT 3-3 Printing from a PC: DOS 3-4 Printing from a UNIX or VMS workstation 3-5 Printing from a Macintosh 3-7 Printing from specific applications 3-8

Selecting print features 3-9

Print-quality modes 3-10

Selecting print-quality modes from the front panel 3-11

Color correction 3-12

Selecting TekColor corrections from the front panel 3-13 Controlling color density 3-14 Using color sampler charts 3-18 Quick Collate 3-19 Check Print 3-19

All about media 3-20

Margins and print area 3-21

Media trays 3-22

Selecting a media tray by location or media type 3-23

Upper, Middle and Lower selections 3-23

Paper or Transparency 3-24

AutoSelect 3-24

Manual Feed 3-24 Image orientation 3-25

viii

Phaser 550 Color Printer

Using manual feed 3-26

Insert the paper 3-27

Insert the transparency 3-28 Making transparencies 3-29 Fonts 3-30

Resident typefaces (PostScript) 3-30 Resident typefaces (PCL5) 3-32 Downloading fonts 3-32

Installing Macintosh screen fonts 3-32 Printer languages: PostScript, HP-GL, PCL5 3-33 Printing hints 3-34

Application hints 3-34 Tektronix supplies and software 3-34 Getting the best results 3-35 Getting the largest printed picture 3-35 Relative port speed 3-35 Fastest print time 3-36

4 Caring for Your Printer

Overview 4-1

User-replaceable components 4-2

When to replace components 4-3 Replacing a toner cartridge 4-4

Replace the used toner cartridge 4-4

Replacing the imaging unit 4-7

Remove the used imaging unit 4-8 Unpack the new imaging unit 4-10 Clean the sensors 4-11 Replace the filter 4-11 Insert the new imaging unit 4-12 Reset the copy count 4-14 What to do with the used imaging unit 4-14 If the new imaging unit did not fix the symptom 4-15

User Manual

Replacing the fuser 4-16

Remove the used fuser 4-16 Insert the new fuser 4-18 Reset the copy count 4-19

Replacing the transfer kit 4-20

Remove the used transfer roller 4-20 Insert the new transfer roller 4-22 Replace the waste bin 4-23

Reset the copy count 4-24 Manually resetting component copy counts 4-25 Occasional cleaning 4-26

Cleaning the paper-pick and paper-feed rollers 4-26 Cleaning other rollers 4-30

5 Supplies and Accessories

Tektronix supplies: the mark of quality 5-1 Ordering information 5-1 Supplies and accessories 5-2

6 Troubleshooting

If you need help 6-1

Customer Support Hotline 6-1

Printer service 6-1

The Tektronix Bulletin Board Service 6-2

Online services 6-2

Using the automated fax systems 6-4 Symptoms and solutions 6-7

Diagnostic tools 6-7 Maintaining print quality 6-8

Phaser 550 Color Printer

If you canÕt make a print 6-20

Printer not operating 6-20 Printer doesnÕt appear in the Chooser (Macintosh) 6-22 Power indicator blinks and stops, but the file does not print 6-22 Printer will not power up to Ready 6-22 Print job does not finish (the printer times out) 6-23 Error indicator is blinking 6-23

Media problems 6-24

Frequent paper-picking errors 6-24 Media is picked but does not advance 6-24 Frequent media jams 6-24

Problems with image size and position 6-25

Off-set images 6-25 Cut-off images 6-25 Image shifts or margins are incorrect (Macintosh) 6-25

Print quality problems 6-26

Prints have dull, faded colors 6-26 Photographic images appear grainy 6-27 Streaks or spots 6-27 Black-and-white prints instead of color 6-28

Startup page prints even though it is disabled 6-29

Clearing a media jam 6-30

7 Front and Rear Panels

Front panel 7-1

Front panel indicators 7-1 Front panel buttons 7-2 Two-line display 7-3 Protected mode for the front panel menu 7-4 Front panel menu map 7-5

Rear panel 7-6

User Manual

A Technical Notes

Printing Help Pages A-1

Printing the test print and service print A-2 Printing the demonstration page A-3 Printing the startup page A-4 Enabling and disabling the startup page A-5 Printing the configuration page A-6 Printing the front panel menu map A-7

Using the Quick Collate option A-8

Increasing the collation capacity A-11 Quick Collate and the Check Print option A-11

Energy Star mode A-12

Changing the Energy Star timeout A-12 Parallel port A-13 Specifications A-16

B Expanding Your Printing System

Upgrade kits B-1 Advantages of adding memory B-2 Phaser Copystation accessory B-3 Lower Tray Assembly B-3 PhaserPrint B-4 PhaserSym B-4 Adding a hard disk for font storage B-5

Compatible hard disks B-5

Requirements for adding a hard disk B-5

Connecting one disk B-7

Connecting multiple disks B-8

xii

Phaser 550 Color Printer

C Moving Your Printer

Repacking your printer C-1

D Regulatory Information

Canadian EMC (Electromagnetic Compatibility) regulatory standards D-1 Declaration of conformity (for 220-230 VAC equipment) D-2 FCC Class B device (for 100-120 VAC equipment) D-3 Material Safety Data Sheets D-4

MSDS for toner D-5 MSDS for silicone oil D-8

Index

User Manual

xiii

Chapter

Introduction

The Phaser plain paper, plus the ease of operation and high performance you expect from a laser printer. Some of its features include:

■

550 Color Printer provides fast, high-quality color printing on

High quality

Crisp 600 dots-per-inch (dpi) printing with high-deÞnition screening produces bright colors and clean text suited for nearly any application. Optionally available, full 1200 dpi imaging provides near-photographic print quality.

High speed

Fast Color Mode

Nearly 5 pages per minute (ppm) full color printing at 600 dpi (prints using CMY toners).

Standard Mode

Nearly 4 ppm full color, 14 ppm monochrome, at 600 dpi.

*Enhanced Mode

Nearly 4 ppm full color, 14 ppm monochrome, at 600 x 1200 dpi.

*Premium Mode

Nearly 2 ppm full color, 7 ppm monochrome, at 1200 dpi.

Transparency Mode

1.5 ppm color and 7 ppm monochrome, at 600 dpi.

Presentation Mode

Nearly 4 ppm full color, 14 ppm monochrome, at 600 x 1200 dpi.

* Optional conÞguration required.

User Manual

1-1

Introduction

■

Workgroup efﬁcient

High-capacity, easy-to-replace components minimize user intervention. Fast throughput and automatic tray switching make the Phaser 550 an excellent central resource for large or small workgroups.

■

Color calibration

A front panel control allows you to adjust individual toner densities.

Job collation feature

■

Generates multiple copies of a multiple-page job in collated order.

Plain paper

■

Prints on common ofÞce papers (16-32 lb. or 60-120 g/m

Media sizes

■

Supports Letter-, A4-, and Legal-size printing.

Check Print capability

■

Allows you to preview a large print job before running the entire job.

Lower T ray Assembly

■

The optional Lower Tray Assembly provides two additional media trays, especially useful for automatic media selection for running large printer jobs.

1-2

Phaser 550 Color Printer

Introduction

■

Phaser Copystation

The Phaser Copystation accessory enables your printer to be used as a color copier.

■

TekColor™

Dynamic Correction

TektronixÕ exclusive color-control technology makes it easy to print the colors you want.

■

Easy to connect

Bi-directional parallel port with plug-and-play support; PhaserShareª cards provide optional network interfaces for Ethernet or Token Ring (EtherTalk, TokenTalk, Novell NetWare, and TCP/IP), as well as LocalTalk and serial.

■

PhaserLink™ printer control and information access

PhaserLink software provides a breakthrough in printer control and information access. Rather than use vendor-proprietary, printer-speciÞc, and platform-speciÞc management utilities, PhaserLink provides this function using HTTP (HyperText Transfer Protocol, the basis for World Wide Web browsers). This allows you to use a standard web browser to view printer status, control printer conÞguration, and link to online documentation via the World Wide Web.

Note

■

To use PhaserLink, the printer must be connected to a network running TCP/IP. Refer to

User Manual

for complete details.

PhaserShare Status Software

Font capacity

The Phaser 550 Color Printer has 17 resident PostScript fonts in the standard conÞguration, upgradable to 39 fonts with the extended features option. Additionally, it accepts Adobe Type 1, Type 3, and TrueType downloadable fonts as well as a variety of user-deÞned fonts. For additional font storage, the printer provides a SCSI (Small Computer System Interface) port that allows you to attach an external hard disk.

User Manual

1-3

Introduction

Ordering supplies

To order supplies such as paper, transparencies, color toner cartridges, a fuser, or an imaging unit, refer to Chapter 5 of this manual or the supplies information sheet that is shipped with the printer; and contact your local reseller or, in the United States, call Tektronix at

1-800-835-6100 .

1-4

Phaser 550 Color Printer

Chapter

At a glance

Getting Set Up

Installation of your Phaser 550 Color Printer involves these tasks:

Setting up the printer

Putting all the pieces together: unpacking the printer and accessories, installing the optional Lower Tray Assembly or the optional Phaser Copystation, loading the media tray(s), and installing the fuser, imaging unit, and toner cartridges.

Connecting power and interface cables

Selecting a language for the front panel

Installing printer software on your computer

Using the Printer Software diskettes or CD-ROM to install software (for example, PPDs and utility Þles) on a Macintosh, or a PC running Windows 95, Windows 3.1, or Windows NT.

Note

To add a hard disk to your printer, see “Adding a hard disk for font storage” on page B-5.

User Manual

2-1

Getting Set Up

Setting up the printer

What you get with your printer

The printer and its accessories are shipped in two boxes. If you ordered an optional Lower Tray Assembly or Phaser Copystation, each is shipped separately.

Printer box

The following items are shipped in the printer box:

Quick-Start Installation Instructions

Phaser 550 Color Printer User Manual

Phaser 550 Drivers and Utilities Printing Reference manual, CD-ROM, and diskettes

TekColor Care information (including the registration card)

Phaser 550 Quick Reference Card

Supplies information sheet

Power cord

Parallel cable adapter

Optional PhaserShare manuals and diskettes

Standard accessories box

Imaging unit

Fuser

Four starter toner cartridges (black, cyan, magenta, and yellow)

Paper tray

Output tray

Media sampler kit

2-2

Phaser 550 Color Printer

Quick-Start

Installation

Printer box

User

Manual

Printing

Reference

Getting Set Up

TekColor

Care

™

Standard accessories box

Front panel reads: Action:

Supplies

Clearing paper jams

PhaserShare

9317-01

Media

Sampler

PAPER

9317-02

User Manual

2-3

Getting Set Up

Optional accessories

Lower Tray Assembly, paper tray and transparency tray

Phaser Copystation

A/Letter

PAPER

Phaser CopyStation

2-4

9008-63

Phaser 550 Color Printer

Registering your printer

Find the customer registration card that is appropriate for you (U.S. or international versions).

Fill out the card and mail it.

By registering your printer with Tektronix, you are validating the product warranty and ensuring that you will be sent information about upgrades, service, and accessories as it becomes available.

Removing the packing material

Remove the plastic bag from the printer.

Remove any adhesive tape that holds the printerÕs doors shut.

Getting Set Up

Note

Save all packing material in case moving or subsequent shipment is necessary.

User Manual

2-5

Getting Set Up

Installing the optional Lower Tray Assembly

An optional Lower Tray Assembly is available with the Phaser 550 (allowing you to print from three trays). Follow these steps to install it.

Warning

The printer weighs about 39 kg. (86 lbs.) and the Lower Tray Assembly weighs about 14 kg (31 lbs.). Observe standard precautions for lifting heavy objects.

The printer is not permanently attached to the Lower Tray Assembly. When you move the printer, move the pieces separately; moving the printer incorrectly may damage it and may cause personal injury.

Place the Lower Tray Assembly on a solid table or cart you have selected for your printer.

Place the printer on top of the Lower Tray Assembly. Always keep the printer upright.

Make sure that the left and right alignment pins Þt in the holes in the base of the printer.

2-6

Phaser 550 Color Printer

Getting Set Up

9008-02

User Manual

2-7

Getting Set Up

Installing the toner cartridges

Note

The toner cartridges that are shipped with the printer are starter cartridges. They are installed exactly the same as other cartridges; the only difference is that the starter cartridges have less toner.

Open the printerÕs right side door to install the toner cartridges.

9008-91

Instructions for loading each toner cartridge are the same except for the slot into which you insert each cartridge. From top to bottom, the order of the colors is Black, Yellow, Magenta, Cyan.

Remove the toner cartridge from its packaging. Save all packing material in case you need to return the cartridge

for repair or replacement.

2-8

Remove the shipping cover from the cartridge.

Phaser 550 Color Printer

9317-03

Insert the toner cartridge in the slot labeled for its color.

Black

Yellow

Magenta

Cyan

9008-10

Repeat Steps 2 Ð 4 for each toner cartridge. From top to bottom, the order of the color toner cartridges is

Black, Yellow, Magenta, Cyan.

Getting Set Up

Yellow

Magenta

Cyan

9008-11

User Manual

2-9

9008-30

Getting Set Up

Installing the fuser

Open the front door and the right side door to install the fuser.

2-10

Phaser 550 Color Printer

Remove the fuser from its packaging.

Note

Caution

After factory testing, a small amount of residual oil may be absorbed by the fuser’s protective wrapping paper; this does not affect operation.

Save all packing material in case you need to return the fuser for repair or replacement.

The fuser weighs approximately 4.1 kg (9 lbs.); take care when handling it.

Always keep the fuser in an upright position.

Slide the fuser into the printer.

Lock the fuser by turning the small blue screw clockwise several turns.

Getting Set Up

9008-04

Close the right side door.

9008-05

User Manual

2-11

Getting Set Up

Installing the imaging unit

Open the printerÕs front door to install the imaging unit.

Caution

Make sure that the right side door is closed to minimize light exposure; the imaging unit is extremely light-sensitive.

The imaging unit weighs approximately 5.9 kg (13 lbs.); always use the handles when lifting it.

2-12

Phaser 550 Color Printer

Getting Set Up

Remove the imaging unit from its box and plastic bag, but leave

the protective plastic sheet on until immediately before you insert the unit into the printer.

Caution

The imaging unit is extremely light-sensitive; make sure that it is not exposed to light for more than 45 seconds or it may damage the unit. Never expose it to direct sunlight.

Save all packing material in case you need to store the imaging unit or if you need to return it for repair or replacement.

On the imaging unit, turn the two outer blue knobs clockwise to align the triangles. (This tightens the internal belt to ready the unit for printing.)

LOCK

9317-04

User Manual

2-13

Getting Set Up

Remove the adhesive tape from the protective plastic sheet; then remove the sheet from the imaging unit, taking care not to touch the green belt (right side) or the underside.

Insert the imaging unit into the printer, holding it by the blue handles. Release the left handle and slide the unit in until it stops.

Caution

L O C

C O L

9317-05

Be sure the outer two blue knobs are aligned vertically. If the belt is not tight, it may catch on the printer cabinet during installation.

L O C

2-14

Be careful not to touch the green belt (the right side) or the underside of the imaging unit; ﬁngerprints may affect the print quality. Keep the imaging unit’s light exposure to a minimum (under 45 seconds), or you may damage the unit. Never expose it to direct sunlight.

Phaser 550 Color Printer

Turn the center blue knob clockwise to insert the imaging unit

completely and to lock it. The lock icon should align with the triangle.

Close the printerÕs front door.

Getting Set Up

User Manual

2-15

PAPERER

Getting Set Up

Installing the output tray

Insert one side of the plastic output tray into the opening on the printer.

Press the opposite side to insert it into its opening on the printer.

9008-12

2-16

Phaser 550 Color Printer

Adding paper or transparencies

Unpack the media tray(s). Be sure to remove all adhesive tape and protective foam. The printer uses Þve different trays:

Tray Size

Getting Set Up

Note

A/Letter Paper

standard

A/Letter T r ansparency

optional

A4 Paper

optional

A4 T r ansparency

optional

Legal paper

optional

Make sure that you load the correct media. Each tray is designed

8.5 x 11 in.

210 x 297 mm

8.5 x 14 in.

and labeled for only paper or transparency. If you load the wr ong media type in a tray, you will get an error message when you attempt to print.

If you have the Lower Tray Assembly installed and you wish to use the automatic tray-switching feature (for example, for a large print job), make sure that all trays in the printer at any one time are the same media type and size.

To load paper or transparencies, push down on the media trayÕs metal plate until it clicks, locking it in place.

PAPER

9008-13

User Manual

2-17

Getting Set Up

Caution

To keep your printer in good working order, always use clean, unused media.

Fan the paper or transparencies, but be careful not to leave Þngerprints, which can result in a smudged print.

9014-36

Place paper or transparencies in the tray under the hooks.

If loading transparencies, load them so that the notched corner is placed closest to the media level label (

You can load approximately 250 sheets of paper or 100 sheets of

transparency Þlm. Use the label on the inside of the tray as a reference for the proper amount of media.

2-18

Phaser 550 Color Printer

PAPER

9008-14

6. If you have a single media tray

A/Letter

Paper

A/Letter

Transparency

A/Letter

Paper

A/Letter

Paper

Slide the paper tray completely into the slot.

If you have a Lower Tray Assembly

Install a media tray into each of the three slots.

Getting Set Up

9008-15

Note

A paper tray can be installed in any of the three tray slots (

A, B

, and C); however, the transparency tray should only be

inserted in the upper (

) and middle (B) tray slots.

9317-50

User Manual

2-19

Getting Set Up

Connecting the printer

Printer ports

The printer is shipped standard with a bi-directional parallel port and a SCSI port for interfacing to the optional Phaser Copystation, or an external hard disk for font storage. In addition, the printer can be conÞgured with optional networking and serial ports. The printer accepts print jobs from all the data ports at the same time on a Þrst-come, Þrst-served basis.

The ports include:

Parallel standard

SCSI standard

The SCSI port is used only for connecting a hard disk for font storage or for connecting the Phaser Copystation. Refer to ÒTurning on the printerÓ on page 2-24 and ÒSCSI connectionsÓ on page 2-23 for more information on the SCSI port. Refer to ÒPhaser Copystation accessoryÓ on page B-3 for more information on the Phaser Copystation.

PhaserShare card optional

■ PhaserShare Ethernet card supports Novell NetWare, EtherTalk and

TCP/IP protocols.

■ PhaserShare Token Ring card supports Novell NetWare, TCP/IP

and TokenTalk protocols.

■ PhaserShare LocalTalk/serial card.

2-20

Note

Phaser 550 Color Printer

Make all printer port connections before you turn on the printer.

Getting Set Up

The PhaserShare Network Cards and Software System Administrator User Manual contains all the information necessary for conÞguring

and using the optional connections.

Note

Parallel

SCSI

PhaserShare™

Ethernet Card

10Base2 10Base-T

Link

PhaserShare™ LocalTalk/Serial Card

Serial

Token Ring Card

PhaserShare™

9317-07

See “Supplies and accessories” on page 5-2 about ordering cables for connecting the printer.

User Manual

2-21

Parallel

Getting Set Up

Parallel connection

The printer supports a standard (uni-directional) parallel port. The parallel port can also be set for bi-directional communications. Refer to the Phaser 550 Drivers and Utilities Printing Reference for instructions on changing parallel communications. For information on cables and adapters, refer to page 5-4 in this manual.

Note

Make all printer port connections before you turn on the printer.

Connect a parallel interface cable to your computer and to the printerÕs parallel port.

Note

The printer’s parallel port uses a high density connector, Type IEEE 1284-C. To use a standard Centronics-style parallel cable, use the parallel cable adapter that was included with the printer.

Parallel

SCSI

2-22

If you have no other connections to make, turn immediately to ÒTurning on the printerÓ on page 2-24.

Phaser 550 Color Printer

9317-08

PhaserShare™ network and serial connections

To obtain serial or network connections, one of the optional PhaserShareª cards must be installed in the printer. A PhaserShare card can be purchased initially with the printer or later as a separate upgrade kit. If purchased initially, you will Þnd the network manuals, PhaserShare Network Cards and

Software System Administrator User Manual and PhaserShare Status Software User Manual, included in the box with your printer.

PhaserShare network interfaces offer high performance and ßexible workgroup connectivity. All data input ports and network protocols are simultaneously active. Print jobs are processed on a Þrst-come, Þrst-served basis.

To order the optional hardware, contact your local Tektronix reseller or call Tektronix toll-free in the United States at 1-800-835-6100.

For detailed information on conÞguring and using the printer on networks, refer to the PhaserShare Network Cards and Software System Administrator

User Manual.

Getting Set Up

SCSI connections

The SCSI port is used for connecting these optional peripheral devices:

■

External font disk

Refer to ÒAdding a hard disk for font storageÓ on page B-5 for information on installing a hard disk.

Phaser Copystation accessory

Refer to Chapter 2 of the Phaser Copystation User Manual to set up the Phaser Copystation.

(optional)

User Manual

2-23

Getting Set Up

Turning on the printer

After you have connected all the interface cables, you are ready to connect the power cord and turn on the printer.

Caution

To protect your printer from a power surge, make sure that the power switch on the printer is in the off position before plugging in the cord.

Plug the power cord into the printer and into a grounded outlet. Turn on the power to any peripherals you have connected

(i.e., a font disk or Phaser Copystation). Wait 1 minute, then turn on the printer.

2-24

9317-35

Phaser 550 Color Printer

Getting Set Up

What happens at power-up

■ Both status indicators (power and error ) on the printerÕs

front panel light brießy. Messages appear in the display panel (LCD). The printer goes through a series of self-tests. The printer takes a about 2 minutes to warm up and complete the self-tests (depending on the amount of memory installed).

Exit

9008-43

■ After the self-tests run successfully, the printer prints a startup

page and, if the printerÕs copy count is between Þve and eight pages, a registration page. The startup page prints whenever you turn on or reset the printer.

If you want to turn off the startup page, you can use the front panel menu or a software utility Þle provided on the drivers and utilities diskettes (or CD-ROM) included with your printer. Refer to ÒEnabling and disabling the startup pageÓ on page A-5 and the Phaser 550 Drivers and Utilities Printing Reference for details on using the utility Þle.

When the printer is ready for operation

When the power-up sequence is complete, the green indicator is on steady (not blinking), the red indicator is off, and the front panel message reads Ready.

User Manual

2-25

Getting Set Up

Selecting a language for the front panel

Messages that appear in the front panel window are in English. To change the language to French, German, Spanish, Italian, or Japanese, follow these steps.

When the printer is on and the Ready message appears, press the Menu button. You see this message:

Help Pages <--- ---> Menu

Pressing the left arrow button (<---) scrolls backward through the selections; pressing the right arrow button (--->) scrolls forward through the selections; and Menu enters the currently displayed menu.

Using the left (<---) or right (--->) arrow buttons, scroll through the selections until you see this message:

Language <--- ---> Menu

2-26

Press the Menu button to enter the language selection menu. You see this message:

where the asterisk (*) indicates the currently selected language.

Press the right arrow button until the display shows the language you want from these selections:

Press OK to select the language. Press the button until Ready is displayed.

Phaser 550 Color Printer

Language:English* <--- ---> OK

Language:English Language:Español Language:Français Language:Deutch Language:Italiano Language:(Japanese)

Exit

Making a demonstration print

You can print a demonstration page to check that your printer is set up and operating correctly.

When the printer is on and the Ready message appears, press the Menu button. You see this message:

Help Pages <--- ---> Menu

Press the Menu button. You see this message:

Test Print <--- ---> Print

Using the left (<---) or right (--->) arrow buttons, scroll through the selections until you see this message:

Demonstration Page <--- ---> Print

Getting Set Up

Press the Print button to print the demonstration page.

User Manual

2-27

Getting Set Up

Installing the printer’s software

Packaged with your printer are the Phaser 550 compact disk (CD-ROM) for platforms with a CD-ROM drive or, if your computer does not have a CD-ROM drive, the diskettes for PC and Macintosh computers. The CD-ROM and diskettes contain software and utility Þles that work with a printer driver to let you select media type, media trays, print-quality modes, color correction modes and other features.

For complete details on the contents of the CD-ROM and diskettes and how to use them, refer to the Phaser 550 Drivers and Utilities Printing Reference, which is shipped with the printer.

The following topics discuss installing software on a PC, Macintosh, and workstation.

PC software

The Phaser 550 diskettes and CD-ROM include an installer application that automatically installs the following printer software on your computerÕs hard disk:

2-28

■

TKPH5501.PDF

PostScript printer description Þle for use with QuarkXPress.

■

TK550171.PPD

PostScript printer description Þle for use with the standard conÞguration of the printer and a PPD-driven printer driver such as the Adobe PS3.

■

TK550391.PPD

PostScript printer description Þle for use with the printerÕs extended features option and a PPD-driven printer driver such as the Adobe PS3.

■

TKPH5501.ICM

Printer proÞle for use with host color correcting.

■

SAMPLERS

Directory containing color sampler charts and a fonts sampler.

■

PHSR550

Directory containing printer utility Þles.

Phaser 550 Color Printer

Getting Set Up

PC: Software for Microsoft Windows 95

For best performance and added features when printing from Windows 95, use the Windows 95 printer driver (not the Windows 3.1 printer driver, which may cause printing problems in Windows 95). Follow these steps:

Remove the Windows 3.1 driver (if applicable) from your PC. For instructions, refer to the Phaser 550 Drivers and Utilities Printing Reference.

Caution

If you installed a Tektronix Windows 3.1 printer driver in Windows 3.1, then upgraded to Windows 95, that driver will appear in Windows 95 and may cause printing problems in the new operating system.

Start Windows 95.

Insert either the Printer Software for Windows diskette or the Phaser 550 CD-ROM into the appropriate drive.

Click the Start icon in the task bar on your screen. In the menu that appears, click Settings.

In the menu that appears, click Printers; the Printers windows appears.

In the Printers window, double-click Add Printer; the Add Printer Wizard appears. Click Next.

Select your printerÕs connection:

■ Select Local Printer if your printer is connected directly to your

computer, then click Next.

■ Select Network Printer if you are accessing your printer through a

network. Click Browse to search the network and select a printer queue. Then click Next.

User Manual

2-29

Getting Set Up

In the window listing Manufacturers/Printers, click Have Disk.

In the Install From Disk dialog box, type in the drive for either the Phaser 550 CD-ROM or the Printer Software for Windows diskette, and click

10.

A list of Tektronix printers appears. Select your printer in the list,

OK.

then click Next.

■ Select Tektronix Phaser 550 if you have the standard conÞguration

of the printer.

■ Select Tektronix Phaser 550 with 1200 dpi if you have the printerÕs

extended features option.

Note

If you are not sure whether your printer has the standard conﬁguration or the extended features option, print the startup page from the Help Pages menu in the front panel. This page includes an entry for Extended Features: Yes if installed, No if it is not.

11.

Select the port your printer is connected to, then click Next.

12.

It is recommended that you use the default printer name shown under Printer name. Click Yes if you want this printer to be the default printer. Then click Next.

2-30

Phaser 550 Color Printer

Getting Set Up

At the prompt, Would you like to print a test page?

13.

click Yes to verify the printerÕs connection, or click No. Then click Finish.

A status bar appears while Þles are copied to your computer.

14.

If prompted, select the path for the PostScript driver Þle ICONLIB.DLL; this should be in your WINDOWS/SYSTEM directory.

If the Þle isnÕt installed on your hard disk, insert the Microsoft CD-ROM for Windows 95, select the WIN95 directory, and click

OK. Or, insert the requested ßoppy diskette for Windows 95,

select the drive, and click

15.

If your printer is set up correctly, and you clicked Yes in Step 13, a test page prints showing the Windows 95 logo and information about your printer.

Your Phaser 550 printer should be added to the Printers window.

OK. The software you need is installed.

User Manual

2-31

Getting Set Up

PC: Software for Microsoft Windows 3.1

The following procedure automatically installs the Adobe PS3 printer driver and PostScript printer description Þles (PPDs) required by some applications. The Adobe PS3 driver works faster and more efÞciently with the Adobe PostScript interpreter inside your Phaser 550 than other drivers, especially if you are using TrueType fonts.

Note

If you are using the Tektronix ﬂoppy diskettes for installation, you will need both the Printer Software for Windows diskette and the Adobe PS3 Printer Driver for Windows 3.1 diskette for this procedure.

Make sure that Windows 3.1 is running on your PC.

The driver installation overwrites an older version of the Adobe PostScript printer driver. If you already have an Adobe driver installed, you may want to remove your installed Tektronix printers before continuing, and reinstall them later with the newer driver. Follow these steps to remove printers with an older driver:

From the Control Panel, double-click Printers.

In the Printers dialog box, select a printer that was set up with an older version of the Adobe driver, and click Remove.

Repeat Steps a and b for all printers installed with the Adobe driver.

After you have installed the new driver, you can reinstall your existing printers (PPDs) through the Adobe PostScript Printers dialog box in the Control Panel.

2-32

Quit all applications, including the Control Panel.

Insert either the Adobe PS3 Printer Driver for Windows 3.1 diskette or the Phaser 550 CD-ROM into the appropriate drive on your computer.

Phaser 550 Color Printer

Getting Set Up

In the Program Manager, select Run from the File menu.

At the Command Line, type one of the following, replacing A: with the correct drive, then click

■

CD-ROM:

■

Diskette:

At the README.WRI dialog box, click one of the buttons. The

A:\win31drv setup

A:setup

OK.

README Þle contains information on installing the driver and application notes. Clicking Read opens the README Þle. Clicking Skip (or quitting the README Þle) moves you to the next dialog box listed in the next step.

In the PostScript Printer Driver Setup dialog box, click Exit if you need to quit any open applications, or click Continue to start the driver installation.

You will see a status dialog box during the installation procedure. At the end of the installation, click the Restart Windows button.

10.

After Windows restarts, the Install PostScript Printer from PPD dialog box opens.

11.

Select your printer in the Printer Descriptions Available list and click Install:

■ Select Tektronix Phaser 550 if you have the standard conÞguration

of the printer.

■ Select Tektronix Phaser 550 with 1200 dpi if you have the printerÕs

extended features option.

Note

12.

At the installation successful message, click OK.

User Manual

2-33

Getting Set Up

13.

Click Close in the Install PostScript Printer from PPD dialog box.

14.

At the message, click OK; the Control Panel opens.

15.

From the Control Panel, double-click Printers.

16.

In the Printers dialog box, select the Tektronix Phaser 550 printer you just installed, then click Connect.

17.

In the Connect dialog box, select the port the printer is connected to, then click

OK.

Note

Refer to the README ﬁle on the Adobe PS3 Driver for Windows 3.1 diskette from Tektronix, or to the Adobe PostScript Printer Driver User Guide, for more detailed information on installing and using the Adobe PS3 driver.

2-34

Phaser 550 Color Printer

Getting Set Up

PC: Updating the driver software for Windows NT

If you are using Microsoft Windows NT, follow these instructions to update the printer driver that enables you to print to a Phaser 550. This update procedure provides printer page size information for Windows NT applications. However, TekColor color corrections and other PostScript Level 2 features are not supported by the Windows NT driver. Refer to the Phaser 550 Drivers and Utilities Printing Reference for instructions on other ways of selecting color corrections. Refer to your Microsoft Windows NT documentation for details on features in the Windows NT driver.

Note

This procedure requires that a PostScript printer driver be installed on your system. If it is not, you will need your original Windows NT setup diskettes (or CD-ROM).

Start your system with Windows NT. If your computer has an Intel-compatible processor, such as the

Intel I386, go on to Step

If your computer is a MIPS or Alpha, you need to edit the PRINTER.INF Þle on the Phaser 550 CD-ROM or Printer Software for Windows diskette.

The Phaser 550 CD-ROM and Printer Software for Windows diskette are read-only (write-protected). To edit the PRINTER.INF Þle, copy the following Þles from the top level of either CD-ROM or diskette to a new, formatted ßoppy diskette.

Place all ﬁles at the top (root) level of the new diskette.

TEK1 PRINTER.INF TK550171.PPD TK550391.PPD

(for the standard conÞguration) (for the printerÕs extended features option)

User Manual

2-35

Getting Set Up

Note

Open the copy of the PRINTER.INF Þle on the new diskette in a text editor such as Notepad.

Locate the following section in the PRINTER.INF Þle:

[ProductType] STF_PLATFORM = I386

Replace the I386 with either MIPS (for a MIPS platform) or Alpha_AXP (for an Alpha platform).

Save the PRINTER.INF Þle, and go on to the next step.

From the Main window, double-click on the Print Manager icon.

If you already have a PostScript printer driver installed, go on to Step

2-36

Note

Phaser 550 Color Printer

If you do not have a PostScript printer driver installed, install one now. The driver ﬁles are required to complete the Tektronix printer installation.

From the Printer menu, select Create Printer; the Create Printer dialog box appears.

Under Driver, scroll through the list and select a PostScript printer, such as the Apple LaserWriter NT, and click

Follow the online instructions to install the driver Þles from your Windows NT CD-ROM or diskettes.

OK.

Getting Set Up

Install the Tektronix Phaser 550 printer driver. From the Printer

menu, select Create Printer; the Create Printer dialog box appears.

Under Driver, scroll to the end of the list and select Other; the Install Driver dialog box appears.

When prompted, do one of the following.

■

If you are using the Phaser 550 CD-ROM:

Type in the CD-ROM drive location. Click

OK; the Select Driver

dialog box appears.

■

If you are using the Tektronix Printer Software for Windows diskette:

Type in the disk drive location of the diskette. Click OK; the Select Driver dialog box appears.

■

If you are using an edited copy of the

PRINTER.INF

ﬁle from Step 2:

Type in the disk drive location of the diskette. Click OK; the Select Driver dialog box appears.

Under Printer Driver, choose your Phaser 550 printer from the list, then click

■ Select Tektronix Phaser 550 if you have the standard conÞguration

OK.

of the printer.

■ Select Tektronix Phaser 550 with 1200 dpi if you have the printerÕs

extended features option.

Note

User Manual

2-37

Getting Set Up

In the Windows NT Setup dialog box, type in the same path you used in Step Error dialog box appears.

10.

When you are prompted for the location of the PSCRPTUI.DLL Þle and the PSCRIPT .DLL Þle, click Ignore. (These Þles were installed in Step

11.

When the Create Printer dialog box appears, Þll in the other Þelds as desired, then click appears.

12.

Select options in the PostScript Printer Setup dialog box. Enabling the Use Printer Halftoning option is recommended. Then click

13.

If you installed a PostScript printer in Step 4, follow this procedure to delete it. (Now that the Tektronix printer is installed, this printer is no longer needed.)

(for example, B:). Click Continue; the Noncritical

or were already installed.)

OK; the PostScript Printer Setup dialog box

OK; the Windows NT Setup dialog box appears.

Select the printer you want to remove.

From the Printer menu, select Remove Printer.

At the prompt, click OK to remove the selected printer.

2-38

Phaser 550 Color Printer

Getting Set Up

PC: DOS and setting up ports

Check the list of supported printers in your DOS application for support of a Phaser 550 printer. If the list does not include this printer, check to see if other Tektronix Phaser series printers are listed and choose one of those. Otherwise, use a generic color PostScript driver. Refer to the Phaser 550 Drivers and Utilities Printing Reference for more information.

Note

Setting up the parallel port

If you are using the printerÕs parallel port, disable timeouts on your computerÕs parallel port to ensure that large Þles will print, even if data transmission is slow.

Use the DOS parallel port.

Generic PostScript printer drivers do not have information about this particular printer , for example, its page sizes or its image area size. Using a standard Letter or A4 paper size selection should produce acceptable results.

MODE command to disable timeouts on your computerÕs

Type the following command at the DOS prompt (if LPT1 is not available, use LPT2):

MODE LPT1:,,P > NUL

See your DOS documentation for details on the

You can add the MODE command to your AUTOEXEC.BAT Þle, so that it takes effect every time you turn on your computer. Refer to your PC user documentation.

MODE command.

Setting up optional interface ports

For instructions on setting up any of the optional interface ports, refer to the

PhaserShare Network Cards and Software System Administrator User Manual.

User Manual

2-39

Getting Set Up

Macintosh software

Note

You must have an optional PhaserShare card installed in the printer before using the driver.

The Phaser 550 diskettes and CD-ROM include an installer application that automatically installs the following printer software on your Macintosh hard disk. You can select a standard installation or select individual items.

■ Standard printer software installs Phaser 550 Utilities, Samplers,

PPD Þles for drivers and applications, ColorSync ProÞles, and the Phaser 550 GX printer driver.

■ Standard plus QuarkXPress printer software installs the PDF

Þle for QuarkXPress, Phaser 550 Utilities, Samplers, PPD Þles for drivers and applications, ColorSync ProÞles, and the Phaser 550 GX printer driver.

■ ColorSync Proﬁles (Phaser 550 Proﬁle printer proÞle for use with

ColorSync 2.0).

■ Phaser 550 Utilities installs the following in a Phaser 550 Utilities

folder inside a PhaserTools folder created by the Installer application:

■ Printer utility Þles, such as color corrections, tray selections, and

print quality modes.

2-40

■ PhaserPrint, a plug-in for use with Adobe Photoshop.

■ LaserWriter Utility downloading and utility application.

Phaser 550 Color Printer

Getting Set Up

■ Samplers installs color sampler charts and a fonts sampler in a

Samplers folder inside a PhaserTools folder created by the Installer application.

■ PPD ﬁles for drivers and applications installs the following:

■

TK550171.PPD

PostScript printer description Þle for use with the standard version of the printer.

■

TK550391.PPD

PostScript printer description Þle for use with the printerÕs extended features option.

■ PDF ﬁle for QuarkXPress (Phaser 550.PDF PostScript printer

description Þle for use with QuarkXPress).

■ Phaser 550 GX printer driver (printer driver for use with

QuickDraw GX and System Software 7.5).

The Phaser 550 Drivers and Utilities Printing Reference provides detailed software installation procedures and complete information on using the software with your printer.

User Manual

2-41

Getting Set Up

Using the installer to load software

To install the printerÕs software, follow this procedure:

Disable virus detection software before starting the Installer application:

■ Restart the Macintosh while holding down the Shift key to start the

computer with extensions off or refer to the virus softwareÕs documentation for instructions.

Insert either the Printer Software for the Macintosh diskette or Phaser 550 CD-ROM into the appropriate drive.

Double-click the Phaser 550 Installer icon. Click Continue until the installer dialog box appears.

Select one of the standard options or select individual options; shift-click to select more than one item. Then click Install.

If you select the Standard button, the Install Phaser 550 software dialog box appears. Click Install to load the Standard printer software.

2-42

Phaser 550 Color Printer

Getting Set Up

LaserWriter 8.x setup

The LaserWriter 8.x driver uses printer-speciÞc PPDs (PostScript Printer Description Þles) for information on a printerÕs page sizes, printing options, and media type options. To use the LaserWriter 8.x driver with a Phaser 550 printer, do the following steps depending on the version of the driver you are using. If the printer is busy, it may take some time to complete this conÞguration procedure; you may want to do this procedure when the printer is idle. You only have to conÞgure a printer once.

Note

During installation, the LaserWriter 8.x driver leaves other versions of the LaserWriter driver intact.

Setting up the LaserWriter 8.3 driver

Make sure that the LaserWriter 8.3 driver is installed on your

Macintosh.

If the LaserWriter 8.3 driver is not installed:

The LaserWriter 8.3 driver software is available from Apple Computer; see your local Apple dealer for details. Refer to the LaserWriter driverÕs documentation, LaserWriter 8.x Update Guide, for instructions on installing the driver.

Follow the instructions in ÒInstalling the printerÕs softwareÓ on page 2-28 to install the PPD printer description Þles. Select one of the standard options to automatically install all of the printerÕs software, or select the PPD ﬁles for drivers and applications option.

Open the Chooser.

Select the LaserWriter 8 driver icon.

Select your printer from the list.

Still in the Chooser, click the Setup button to see a list of options.

User Manual

2-43

Getting Set Up

The dialog box that appears shows the location of the PPD Þles you installed in the previous procedure. Highlight one of the following PPD Þles and click Select:

■ Use the TK550171.PPD Þle with the standard version of the printer.

■ Use the TK550391.PPD Þle with the extended features conÞguration

of the printer.

Note

In the dialog box that appears, select the appropriate items under Installable Options then click

Click the Chooser’s close box.

OK.

2-44

Phaser 550 Color Printer

Getting Set Up

Setting up an earlier version of the LaserWriter 8.x driver

Make sure that the LaserWriter 8.x driver is installed on your Macintosh.

If the LaserWriter 8.x driver is not installed:

The LaserWriter 8.x driver software is available from Apple Computer; see your local Apple dealer for details. Refer to the LaserWriter driverÕs documentation, LaserWriter 8.x Update Guide, for instructions on installing the driver.

Open the Chooser.

Select the LaserWriter 8 driver icon.

Select your printer from the list.

Still in the Chooser, click the Setup button to see a list of options.

In the dialog box that appears, click the More Choices button to see the full range of options.

Note

10.

Do not use the Auto Setup button; errors can occur with the PPD ﬁles. Continue with this procedure to properly set up the driver.

Click the Printer Info button, then click the Update info button in the next dialog box.

Record the information on PostScript Version and Total Memory Installed; you will need this information later. Click

Click the Select PPD button; the Printer Descriptions folder in the Extensions folder, inside the System Folder, is displayed.

OK.

User Manual

2-45

Getting Set Up

11.

Highlight one of the following PPD Þles you installed in Step 2, and click Select:

■ Use the TK550171.PPD Þle with the standard version of the printer.

■ Use the TK550391.PPD Þle with the extended features conÞguration

of the printer.

Note

12.

13. Note

14.

Make sure the information under Printer Model matches the printer you have and the PostScript Version information you got in Step

Click Select.

Click Conﬁgure. In the Þeld for Memory Conﬁguration under Installable Options, select the amount of memory your printer has installed. Check other options either Installed or Not Installed, as appropriate.

If the information under Printer Model is not an exact match, use the closest printer name, and call Tektronix Customer Support in the U.S. and Canada at 1-800-835-6100 for the latest PPD ﬁle. Outside the U.S. and Canada, contact your local Tektronix reseller. You can also download the latest PPD ﬁles from the Tektronix Bulletin Board Service (BBS); see page 6-2 for instructions.

2-46

15.

Click OK in two dialog boxes and close the Chooser.

Phaser 550 GX driver

If you are using Apple Macintosh QuickDraw GX and System Software 7.5, use the Phaser 550 GX driver to print to the Phaser 550 printer. For details on installing and using the GX driver, refer to the Phaser 550 Drivers and

Utilities Printing Reference.

Phaser 550 Color Printer

Workstation users

Getting Set Up

The printer-control PostScript Þles that are on the Tektronix CD-ROM and the Printer Software for Windows diskette (PC format) can be used with UNIX and VMS workstations. These Þles let you set up your spooling system to select between media trays, print-quality modes, color correction modes and other features. UNIX workstation users can access utility Þles in the following ways:

■ Install the Þles from the Tektronix Phaser 550 CD-ROM if your

system includes a CD-ROM drive.

■ Mount the PC diskette on the workstation.

■ Access the Tektronix anonymous ftp site on the Internet at

ftp.tek.com.

■ Download utility Þles from the Tektronix Bulletin Board

Service (BBS); refer to page 6-2 for information.

■ Access the Tektronix World Wide Web server on the Internet:

■ http://www.tek.com/Color_Printers/ Home page

■ ftp://ftp.tek.com/bbs/<platform>/550 Utility Þles

Most workstations with 3.5-inch disk drives provide a device driver that allows you to mount a PC ßoppy diskette. Refer to the Phaser 550 Drivers and Utilities Printing Reference for information on mounting PC diskettes.

Refer to Chapter 6 in this manual for information on accessing TektronixÕ online services.

User Manual

2-47

Getting Set Up

What next?

■ When you have set up all the hardware and connections, turned

on the power, and installed the software on your computer, you are ready to print. Chapter 3, ÒPrinting,Ó contains useful information on basic printing features such as color correction, fonts, print-quality modes, color calibration and basic printing hints. For detailed information on printing options, refer to the

Phaser 550 Drivers and Utilities Printing Reference.

■ To install a hard disk for font storage, turn to ÒAdding a hard disk

for font storageÓ on page B-5.

■ To disable the startup page, refer to ÒEnabling and disabling the

startup pageÓ on page A-5.

2-48

Phaser 550 Color Printer

Chapter

Printing

Which platform?

You can print to your printer from any of these platforms, providing the printer has the appropriate interface port. Refer to ÒPrinter portsÓ on page 2-20 for more information.

■ PC Ñ in Windows, Windows 95, Windows NT, and in DOS

■ UNIX and VMS Workstations

■ Macintosh

To print from a Macintosh, from Windows, Windows 95, or Windows NT, you should Þrst have installed the printer software, as described in Chapter 2. This chapter describes the basic print features available; for complete information on using the features, refer to the Phaser 550 Drivers

and Utilities Printing Reference.

User Manual

3-1

Printing

Printing from Windows 95

Note

For information on print features, see ÒSelecting print featuresÓ on page 3-9. Refer to the Phaser 550 Drivers and Utilities Printing Reference for detailed information.

Printing from a PC through an interface port other than the parallel port requires that an optional PhaserShare card be installed in the printer.

Make sure that you have installed the printer software for Windows 95, as described in Chapter 2. If you have not, do so now.

In the Printers window, select the Phaser 550 printer icon.

Select Properties from the File menu.

Click on any of the tabs along the top of the Properties window to view and make selections that control the print features (for example, the Paper tab controls Paper size and Paper source selections.

3-2

Phaser 550 Color Printer

Printing from Windows 3.1 and Windows NT

Printing

Note

For information on print features, see ÒSelecting print featuresÓ on page 3-9. Refer to the Phaser 550 Drivers and Utilities Printing Reference for detailed information.

Printing from a PC through an interface port other than the parallel port requires that an optional PhaserShare card be installed in the printer.

Make sure that you have installed the printer software for Windows 3.1 or Windows NT, as described in Chapter 2. If you have not, do so now.

From the Control Panel, double-click Printers.

In the Printers window, select the Phaser 550 printer, then click Setup. A dialog box appears with the printerÕs name across the top.

Click on any of the tabs along the top of the dialog box to view and make selections that control the print features (for example, the Features tab controls resolution, color correction modes, and installable options).

User Manual

3-3

Printing

Printing from a PC: DOS

In your application software, set up the printing options for a color printer driver and a communications port. For more information on making these selections, refer to your application softwareÕs user manual.

Make sure that the PC communication ports have been set up correctly. Refer to ÒPC: DOS and setting up portsÓ on page 2-39 for instructions.

Select the printer driver for the Phaser 550, or a Tektronix Phaser printer, or a generic color PostScript driver.

Note

For details on driver options, refer to the Phaser 550 Drivers and Utilities Printing Reference.

Generic PostScript printer drivers do not have information about your Phaser 550, for example, its page sizes and image area size. Using a standard Letter or A4 paper size selection should produce acceptable results.

Select the appropriate port (an LPT port for parallel; a COM port for serial; one of the LPT or COM ports for network connections).

Set the page margins in your application software as needed. For details on the printerÕs paper and margin sizes, refer to ÒMargins and print areaÓ on page 3-21.

Send a Þle to the printer from your software application. Refer to the application softwareÕs user manual for details.

3-4

Phaser 550 Color Printer

Printing from a UNIX or VMS workstation

You can print from a workstation through Ethernet, Token Ring, parallel, or serial interfaces. Workstation users can print from any application that generates color PostScript.

For UNIX and VMS environments, Tektronix offers PhaserPrintª, which provides fast raster Þle and screen copy printing to Tektronix color printers. PhaserPrint also provides a graphical user interface for push-button control of Tektronix printer features.

PhaserPrint software is available for these supported workstations and tested operating systems:

Workstations Operating systems

Printing

Note

Sun SPARCstation Sun OS 4.1.3, Solaris 2.3,

SGI: IRIX 4.0.1, 5.2, and 5.3 HP 9000 700/800: HP-UX 9.0.5 IBM RS/6000: AIX 3.2 DECstation: Ultrix 4.0 and 4.4 DEC Alpha AXP: OSF/1 3.0 and 3.2

Tektronix offers a similar solution for DEC OpenVMS VAX and

Solaris 2.4

DEC OpenVMS AXP.

PhaserPrint works with the workstationÕs native spooling system to print PostScript Þles and raster Þles in these formats: Sun Raster Format (SRF), xwd, and SGI RGB.

If you ordered your printer with an Ethernet or Token Ring interface, a demonstration copy of PhaserPrint is provided on a compact disk (CD-ROM). If you did not receive a demonstration copy but would like one, or if you would like to purchase PhaserPrint, contact your dealer, local Tektronix ofÞce, or in the United States and Canada, call 1-800-835-6100.

User Manual

3-5

Printing

For VMS environments, Tektronix also offers PhaserSym, a VMS print symbiont. Refer to Appendix B for ordering information.

For information on printing from workstations and setting up spooling systems, you can contact HAL, the Tektronix automated fax system by calling direct (503) 682-7450 or, in the United States or Canada, by calling toll-free 1-800-835-6100. Refer to ÒUsing the automated fax systemsÓ on page 6-4 for details on using the HAL system.

The printer-control PostScript Þles that are on the CD-ROM and printer diskettes (PC format) can be used for UNIX workstations. These Þles let you set up your spooling system to select between media trays, print-quality modes, color correction modes and other features. Most workstations with

3.5-inch disk drives provide a device driver that allows you to mount a PC ßoppy diskette.

If you donÕt have the means of transferring utility Þles to control printer features from the PC diskette or CD-ROM, you can download utilities and Þles from the Tektronix ftp server, the Tektronix Bulletin Board Service (BBS), or the Tektronix World Wide Web server. Refer to Chapter 6, ÒTroubleshooting,Ó for information on TektronixÕ online service.

3-6

Phaser 550 Color Printer

Printing from a Macintosh

The CD-ROM and Printer Software diskettes include Printer Description Files (PPDs) that work with the Macintosh drivers to select print features.

Printing

Note

For detailed information on print features, refer to the Phaser 550 Drivers and Utilities Printing Reference.

Printing from a Macintosh requires that an optional PhaserShar e card be installed in the printer.

From the File menu, open the Page Setup dialog box. Use the Paper pop-up menu to select the printerÕs supported paper sizes.

From the File menu, open the Print dialog box. Select media options and paper trays in the Paper Source Þeld. Refer to ÒAll about mediaÓ on page 3-20 and ÒMedia traysÓ on page 3-22 for details.

In the Print dialog box, click the Options button to see the Print Options dialog box. There are printer-speciÞc TekColor features listed at bottom of the dialog box. Refer to ÒPrint-quality modesÓ on page 3-10 for details on Print Quality and for details on Color Correction.

The LaserWriter 8.3 driver offers ColorSync options; refer to the Phaser 550 Drivers and Utilities Printing Reference for instructions.

Note

If you are using the Phaser 550 GX driver to print a ﬁle, refer to the Phaser 550 Drivers and Utilities Printing Reference for complete information on installing and printing from the driver.

User Manual

3-7

Printing

Printing from speciﬁc applications

Refer to the Phaser 550 Drivers and Utilities Printing Reference for some application-speciÞc information.

You can also get tips on printing from speciÞc applications (such as QuarkXPress and PageMaker) by contacting HAL or EuroHAL, the Tektronix automated information systems. HAL and EuroHAL fax you information immediately on applications and other topics. To receive a HAL FAX catalog, call toll-free in the United States 1-800-835-6100, or dial direct (503) 682-7450. For a EuroHAL catalog, and for complete information on both HAL and EuroHAL, see ÒUsing the automated fax systemsÓ on page 6-4.

In addition, you can get application information on the Tektronix World Wide Web server and other online services. Refer to ÒOnline servicesÓ on page 6-2.

3-8

Phaser 550 Color Printer

Selecting print features

This printer provides Þve print-quality modes as well as TekColor color corrections that you can select to customize your prints. Other print features include tray selection, media size and media type. There are several ways to select print features:

■

Through the printer driver

Print selections that are made using a supported printer driver override the settings on the printerÕs front panel. Refer to the Phaser 550 Drivers and Utilities Printing Reference for details on selecting print features in the driver.

■

From the printer’s front panel

Settings you make on the front panel are only used when printing from a non-supported driver. Refer to the instructions included in this chapter.

Printing

Note

■

For network setup protection, the front panel access to setup parameters may be limited. Refer to “Protected mode for the front panel menu” on page 7-4 for details.

Sending a PostScript utility ﬁle to the printer

Printer settings downloaded to the printerÕs front panel are only used when printing from a non-supported driver. Refer to the Phaser 550 Drivers and Utilities Printing Reference for information on sending utility Þles to the printer.

Using PhaserLink software

If your network is running TCP/IP and you have a World Wide Web browser (such as Netscape or Mosaic), you can use this browser to view printer status and select printer features. Refer to the PhaserShare Status Software User Manual for complete information.

User Manual

3-9

Printing

Print-quality modes

Fast Color

5 pages per minute (ppm). When printing raster image data or color graphics, this mode provides excellent output using CMY toners. Not recommended for documents containing large amounts of black text.

Standard

general-purpose mode for full color printing. Prints at nearly 4 ppm color and 14 ppm monochrome, depending on the size and complexity of the image. You can get faster throughput with more memory installed.

* Enhanced

It provides more detail and clarity in scanned images and prints at nearly 4 ppm color and 14 ppm monochrome. This print-quality mode requires that a minimum of 16 Mbytes of additional RAM be installed (for a total of 24 Mbytes). You can get faster throughput with more memory installed.

* Premium

1200 x 1200 dpi. It provides near photographic detail and prints about 2 ppm. This print-quality mode requires that a minimum of 16 Mbytes of additional RAM be installed (for a total of 24 Mbytes). You can get faster throughput with more memory installed.

Presentation

600 x 600 dpi and produces the smoothest and brightest large-area Þlls. Presentation mode is always used when you select transparency Þlm, regardless of the driver print-quality setting. When you select Presentation mode in the front panel, it replaces Standard mode as the default and will be used when Standard mode is selected from the driver. This mode can be useful for printing paper copies of overhead presentations.

Produces the fastest full-color output at 600 x 600 dpi, nearly

The default setting, at 600 x 600 dpi. This is the best

This mode produces high quality color prints at 1200 x 600 dpi.

This mode produces the highest quality color prints at

This mode, selectable from the front panel, prints at

3-10

* If you select Premium or Enhanced mode but do not have the extended

features option and sufÞcient memory installed, prints are made in Standard mode.

Phaser 550 Color Printer

Printing

Selecting print-quality modes from the front panel

Use the following steps to change the print-quality mode through the printerÕs front panel menu.

When the printer is on and the Ready message appears, press the Menu button. The printer displays the Þrst selection in the menu:

Help Pages <--- ---> Menu

Using the left arrow (<---) or right (--->) arrow buttons, scroll through the selections until the following message appears:

Print Quality <--- ---> Menu

Press the Menu button to access print-quality selections. The printer displays the following message:

Print Quality:Standard* <--- ---> OK

Using the right or left arrow buttons, scroll between the print-quality selections until you reach the appropriate setting. An asterisk next to the selection indicates the currently active setting.

Press the OK button to conÞrm your selection.

Return to the top level of the menu by pressing the button until the printer displays the Ready message.

Exit

User Manual

3-11

Printing

Color correction

The printer provides TekColor Dynamic Correction, which consists of the following color correction modes:

Color correction mode Description

None Factory default. No correction made to colors. Vivid Color Adjusts the color blue to appear less purple. Produces

Display Adjusts the color to closely approximate the colors on a

SWOP Press Speciﬁcation for Web Offset Publications. Typically used

Euroscale Press Characterized to match the equivalent 3M Matchprint

Commercial Press Used to match commercial 3M Matchprint® proofs. Monochrome Prints a color image as a monochrome gray scale.

Use Printer Settings Uses the color correction mode speciﬁed in the printer

the brightest possible colors for transparencies.

standard display screen.

to match U.S. press standards.

Typically used to match European press standards.

Outputs color page masters in black-and-white for photocopying.

front panel setting rather than any printer driver setting. This may include a custom download color correction.

You can view sample output of four of the color correction modes at the bottom of the Startup page. Refer to ÒPrinting the startup pageÓ on page A-4 for instructions on printing the Startup page.

Note

If your printer is on a network and you have changed the front panel settings, make sure that you tell other users on the network. The printer settings affect all prints made with non-Tektronix drivers.

3-12

Phaser 550 Color Printer

Printing

Selecting TekColor corrections from the front panel

Use the following steps to change the color correction mode through the printerÕs front panel menu.

When the printer is on and the Ready message appears, press the Menu button. The printer displays the Þrst selection in the menu:

Help Pages <--- ---> Menu

Using the left (<---) or right (--->) arrow buttons, scroll through the selections until the following message appears:

TekColor Correction <--- ---> Menu

Press the Menu button to access color correction selections. The printer displays the following message:

TekColor Correction:None* <--- ---> OK

Using the right or left arrow buttons, scroll through the color correction selections. An asterisk next to the selection indicates the currently active setting.

Press the OK button to conÞrm your selection.

Return to the top level of the menu by pressing the button until the printer displays the Ready message.

For a complete list of the front panel settings, see Chapter 7. For more detailed information on color correction, refer to the Phaser 550 Drivers and Utilities Printing Reference.

Exit

User Manual

3-13

Printing

Controlling color density

The printerÕs front panel provides an interface to adjust the density of the toner applied to the media. This feature compensates for the changes in density that can occur as toner cartridges or the imaging unit age. Follow these steps to adjust the color density:

Press the Menu button on the front panel. The display reads:

Help Pages <--- ---> Menu

Press the right arrow button so that the display reads:

Calibrate Colors <--- ---> Menu

Press the Menu button to enter the Calibrate Colors menu.

Press the right or left arrow button so that the display reads:

Adjust each color <--- ---> Menu

3-14

Press the Menu button. The display reads:

Press the Print button to print the Color Calibration Page. The current density setting for each color is indicated by the dashed line enclosure and the numeric value (Ð10 to +10) next to each color. The page also shows the ranges that you can select in the front panel. In the example on the next page, the density setting for each color is the default, 0.

Phaser 550 Color Printer

Calibration Page <--- ---> Print

Printing

Color Calibration Page

Cyan Magenta Yellow Black

-10

-8

-6

-4

-2

+10

Compare the printerÕs current density settings on the Color Calibration

-8

-6

-4

-2

+10

-8

-6

-4

-2

+10

-8

-6

-4

-2

+10

Page with the color density samples on the Phaser 550 Quick Reference Card:

Place the Color Calibration Page on at least 2 sheets of clean white paper in a well-lighted area.

Align the hole in the cyan color density sample on the Phaser 550 Quick Reference Card over the cyan column on the Color Calibration Page.

Decide which block on the Color Calibration Page most closely matches the density of the cyan sample on the Quick Reference Card. Make a note of the value (Ð10 to +10) associated with that block.

Repeat Steps a through c for each color.

Reprint the Color Calibration Page to check the adjusted density.

User Manual

3-15

Printing

Adjust the density using the Calibrate Colors menu in the front panel. Refer to the table on page 3-17 for information on these settings.

After changing the density setting for any or all of the colors, reprint the Color Calibration Page, which shows the following:

■ The dashed line enclosure reßects the changes you made to the

settings. In this example, the density for each color is set to a different value.

Color Calibration Page

Cyan Magenta Yellow Black

-4

-6

-2

+10

10.

When you Þnish adjusting the colors, press the button until

-9

-7

-5

-3

-1

-4

-2

+10

-9

-7

-5

-3

-1

9317-53

Exit

the front panel displays Ready.

3-16

Phaser 550 Color Printer

The following table shows the selections available in the Calibrate Colors menu, along with a brief explanation of each function.

Calibrate Colors menu selections

Menu item* What it does How it works

Adjust light/dark <---- ----> Menu

Lighter/Darker:+0 *

<---- ----> OK

Adjust each color <---- ----> Menu

Color Calibration Page <---- ----> Print

Adjust <color>: <---- ----> Menu

Adjust <color>:+0 * <---- ----> OK

Reset adjustments <---- ----> Menu

Lightens or darkens all toner

■ Press the Menu button.

colors. Lightens or darkens all toner

colors. The current Light/Dark setting

reﬂects the

average value

of the four separate density settings. Each increment

■ To lighten colors, press the left arrow

button (the number decrements in 1-point steps); then press the

■ To darken colors, press the right arrow

button (the number increments in 1-point steps); then press the

adjusts all four density values up or down the same amount. The available adjustment r ange is limited so that no single color exceeds the ±10 value limit.

Controls the color density for

■ Press the Menu button.

each color independently. Prints a sample of the current

■ Press the Print button.

density setting and a range of settings for each color.

Enters the menu to calibrate a

■ Press the Menu button.

single color. Calibrates the indicated color. ■ To lighten this color toner, press the left

arrow button (the number decrements in 1-point steps); then press the

■ T o darken this color toner , press the right

arrow button (the number increments in 1-point steps); then press the

Resets the color calibration to the default settings.

■ Press the Menu button; then press the

Confirm button.

Printing

OK button.

* An asterisk (*) on the front panel selection indicates the current setting.

User Manual

3-17

Printing

Using color sampler charts

The Phaser 550 CD-ROM and diskettes contain color sampler charts for the following color methods:

CMYK

Cyan, magenta, yellow, and black

RGB

Red, green, and blue

HSB

Hue, saturation, and brightness

PANTONE® Colors

The charts consist of colored rectangles and coordinate values. Print the appropriate chart for your application, and use the coordinate values (numbers printed beneath each color) to select colors within an application. For example, your printer can produce PANTONE-approved process color simulations. Use the PANTONE Color sampler chart to select the process color values within software applications that support PANTONE Colors.

If you use an application that speciÞes print colors using CMYK values, use the CMYK charts. If you use an application that speciÞes print colors using RGB values, use the RGB charts. For details on printing the charts, refer to the Phaser 550 Drivers and Utilities Printing Reference.

If you did not receive the color sampler charts, you can download them from the Tektronix ftp server, the Tektronix Bulletin Board Service (BBS), or the Tektronix World Wide Web server. Refer to ÒOnline servicesÓ on page 6-2 for information on TektronixÕ online services.

3-18

Phaser 550 Color Printer

Quick Collate

Check Print

Printing

This feature, available with the extended features option, allows a user to generate multiple copies of a multiple-page job so that the output is produced in collated order. To set this print feature, you select it in the driver by clicking on the check box. Refer to ÒUsing the Quick Collate optionÓ on page A-8 for detailed information on how this option handles collating multiple copies and on the memory requirements for the best performance. Refer to the Phaser 550 Drivers and Utilities Printing Reference for detailed information on selecting and using the Quick Collate option.

This feature is available with the extended features option. When sending a Þle to the printer through the driver, you can select Check Print to preview the Þrst page of the job and determine if the print is to your liking before proceeding with the remainder of the job. This is especially useful when printing a large job.

The ability to access Check Print from the driver is enabled and disabled in the printerÕs front panel. You can also set the timeout in the front panel (the timeout is the amount of time the printer will wait after sending the Þrst page of a Þle, before it continues with the remainder of the job).

By default, access to Check Print is enabled, with a default timeout of 5 minutes.

For complete instructions on making this driver selection, refer to the

Phaser 550 Drivers and Utilities Printing Reference.

User Manual

3-19

Printing

All about media

■ Make sure that the media trays are free of dust. Dust and dirt in a

media tray can be transferred to the paper or transparency, resulting in poor print quality.

■ Handle paper and transparencies with both hands at the edges to

avoid creases and Þngerprints, which can result in poor print quality.

■ Store paper and transparencies in the original, dust-free package.

■ To avoid having transparencies or paper stick together, fan them

before loading into the appropriate media tray.

■ For best results, use a smooth paper and Tektronix transparencies.

■ Use a high grade laser paper, such as Tektronix 24 lb. Bond, for

the Þnest resolution and brightest, most consistent colors: 75-105 g/m (16-32 lb.) paper with manual feed.

(20-28 lb.) paper in the media trays and 60-120 g/m2

3-20

■ Feeding media through the printer twice or printing on both sides

of the media can reduce the life of the printerÕs paper path components and consumables and may require frequent cleaning of the paper path components.

■ This printer is not designed to accommodate envelopes. Do not

attempt to print on envelopes; poor print quality or damage to the printer may result.

■ If you need to print labels, use only full 8.5 x 11-inch label sheets

rather than die-cut label sheets. Die-cut labels may peel off from their backing and stick inside the imaging unit.

■ If you have a Lower Tray Assembly: A paper tray can be installed

in any of the three tray slots; however, the transparency tray should only be inserted in the upper and middle tray slots.

Phaser 550 Color Printer

Margins and print area

When the printer places an image on media, the image (print area) is a bit smaller than the media size. You may need to adjust the page margins in your application software to match the print area.

Printing

Note

To assure the correct page margins, use the drivers with the Tektronix software (PPDs).

The following table and illustration show the page sizes, the largest print areas, and the margins for the media sizes supported on this printer.

Margins

Media Page size Print area Top Bottom Sides

1. A/Letter (U.S.) 8.5 x 11 in. 8.2 x 10.6 in. .22 in. .18 in. .15 in.

2. A4 (Metric) 210 x 297 mm 200 x 287 mm 5 mm 5 mm 5 mm

3. Legal (U.S.) 8.5 x 14 in. 8.2 x 13.5 in. .22 in. .18 in. .14 in.

231

8.2 in.

10.6 in.

200 mm

287 mm

8.2 in.

13.5 in.

9317-09

User Manual

3-21

A/Letter

Transparency

A/Letter

Paper

A/Letter

Paper

Printing

Media trays

The printer is shipped with a paper tray, either A/Letter Paper (U.S.) or A4 Paper (Metric), depending on the order option. Optional trays (either A/Letter Transparency, A4 Transparency, or Legal Paper) are also available.

Media T rays Media size

A/Letter Paper 8.5 x 11 in. A/Letter Transparency 8.5 x 11 in. A4 Paper (Metric) 210 x 297 mm A4 Transparency (Metric) 210 x 297 mm Legal Paper 8.5 x 14 in.

Caution

Load only paper in the paper tray and transparencies in the transparency tray; otherwise, the printer reports a media jam.

If you have the Lower Tray Assembly installed and you wish to print

transparencies, insert the transparency tray(s) into the upper ( middle (

) tray slot.

) or

If you have the Lower Tray Assembly installed and you wish to use the automatic tray-switching feature (for example, when running a large job), make sure that all trays in the printer at any one time are the same media type and size.

3-22

9317-50

Phaser 550 Color Printer

Selecting a media tray by location or media type

When your printer has a Lower Tray Assembly, the printer accommodates three media trays at once. You can select a tray from the driver, the front panel, or use a PostScript utility Þle.

Regardless of which method you use, you can select media by choosing the location (tray or manual feed) or the type of media; only one can be selected at a time.

Upper* Forces the upper tray to be selected. Middle* Forces the middle tray to be selected. Lower* Forces the lower tray to be selected. Paper Forces a paper tray to be selected (if one is installed). Transparency Forces a transparency tray to be selected (if one is installed).

Printing

Media T ray Selects media from the media tray (if the printer has only

Manual Feed paper Selects paper from the manual feed slot. Manual Feed

transparency Auto Select Picks media from the default tray or any tray with media.

* This selection only appears in the front panel if you have the optional Lower Tray

Assembly installed.

one tray).

Selects transparency from the manual feed slot.

Upper, Middle and Lower selections

All of the selections are available in the printer driver and front panel. In addition, you can also select the Upper, Middle, or Lower tray by using a PostScript utility Þle (provided on the printerÕs CD-ROM and utility diskettes). If you make a selection by one of these methods, the printer picks media from the appropriate tray until that tray is empty. When that tray is empty, printing stops until the selected tray is Þlled.

User Manual

3-23

Printing

Paper or Transparency

If you specify a particular media type, the printer picks media from any tray loaded with that type. If the type requested is not available, the printer waits until it is available, and displays a message requesting that the appropriate type of media be loaded.

AutoSelect

You can also choose AutoSelect from the front panel or with a utility Þle. With AutoSelect, the printer picks media from the default tray (if it is Þlled and loaded) or any tray in the printer that has media loaded. When that tray is empty, the printer automatically picks from another tray if it is the same type and size of media tray.

Manual Feed

The printer driver and the front panel also allow you to choose the manual feed tray. In the front panel, the selections are Manual Feed: Paper and Manual Feed: Transparency. In the Macintosh driver, you select manual feed and media type separately. If no media is loaded in the manual feed tray when manual feed is selected, the printer waits 60 seconds before it ßushes the job (the default timeout is 60 seconds).

3-24

For more information on the front panel, see ÒFront panelÓ on page 7-1. For detailed information on the printer drivers, refer to the Phaser 550 Drivers and Utilities Printing Reference.

Note

Phaser 550 Color Printer

You can change the printer’s tray-switching behavior by sending the appropriate utility ﬁle to the printer; however, media tray selections made in a driver take priority over selections made in either the front panel or by sending utility ﬁles to the printer. For more information, see the Phaser 550 Drivers and Utilities Printing Reference.

Image orientation

Orientation refers to how the image appears on a print. You specify the image orientation through your software application or printer driver.

Portrait

Landscape

Printing

8344-42A

User Manual

3-25

Printing

Using manual feed

Use manual feed for printing on a media other than what is installed in the media tray. When the printer senses media in the manual feed tray, it picks that media. You can also select manual feed in the front panel; when you do, the front panel reads Manual Feed: Paper or Manual Feed: Transparency. The message remains in the front panel until you feed media at the manual feed slot or make another selection. (This front panel setting is overridden by a driver selection.) If no media is loaded in the manual feed tray when manual feed is selected, the printer waits 60 seconds before it cancels the job (the default timeout is 60 seconds).

Caution

Re-using media that has been fed through the printer once, for example, after jams or if the media is ejected without being printed, can reduce the life of the consumables and paper path components.

3-26

Phaser 550 Color Printer

Insert the paper

Adjust the guides to the width of the paper.

Insert a piece of paper until it stops.

Wait 5 seconds after the Þrst sheet enters the printer before inserting a second sheet.

Printing

9008-61

User Manual

3-27

Printing

Insert the transparency

Adjust the guides to the width of a transparency.

Tektronix transparency Þlm is stored in its box with the printable side facing up and the notched end at the upper right side of the box.

Place the transparency in the manual feed tray with the printable side up: the end that is notched enters the printer Þrst with the notched corner closest to the front of the printer. Insert the transparency until it stops.

Wait 5 seconds after the Þrst sheet enters the printer before inserting a second sheet.

3-28

9008-69

Phaser 550 Color Printer

Making transparencies

9008-68

Follow these guidelines when you make transparencies:

■ Use only Tektronix transparencies.

Printing

■ When using the transparency tray (

), load transparencies with the

printable side down (the notched end is placed closest to the load level label inside the transparency tray).

■ When using manual feed (

), insert the side with the notched end into the printer Þrst, with the notched corner closest to the front of the printer.

Note

Re-using transparencies that have been fed through the printer once (for example, after jams or if the transparency is ejected without being printed) can reduce the life of the consumables and paper path components.

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Printing

Fonts

Resident typefaces (PostScript)

The printer accepts Adobe Type 1 and Type 3 downloadable fonts, TrueType fonts, PCL5 (optionally enabled), and a variety of user-deÞned fonts. To extend font capability, the printer supports a SCSI-connected external hard disk for storage of additional fonts. Refer to ÒAdding a hard disk for font storageÓ on page B-5 for more information.

The Phaser 550 standard conÞguration is shipped with a set of 17 resident fonts.

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Phaser 550 Color Printer

Printing

Additional fonts can be added to the Phaser 550. The extended feature option includes these 39 fonts. Refer to Appendix B for upgrade information.

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3-31

Printing

Resident typefaces (PCL5)

For PCL5 (Printer Command Language) printing (HP Laserjet III emulation), the printer supports Courier, Times, and Universe typefaces in medium, bold, italic medium, and italic bold. (PCL5 support is optional and must be separately enabled. Refer to the Phaser 550 Drivers and Utilities Printing Reference for details.)

Downloading fonts

The printer accepts PostScript Type 1, Type 3, and TrueType downloadable fonts.

If you have an external hard disk connected to the Phaser 550, you can store the downloadable fonts on it. You can use utilities on the Phaser 550 printer utilities diskettes or CD-ROM to download fonts to the printer. For details, see the Phaser 550 Drivers and Utilities Printing Reference.

Installing Macintosh screen fonts

The Macintosh Driver and Printer Utilities diskette and CD-ROM include screen fonts for these typeface families: Times, Helvetica, Courier, Symbol, Helvetica Condensed, Helvetica Narrow, Palatino, ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery, ITC Zapf Dingbats, and New Century Schoolbook.

If they are not already installed, you must install these screen fonts to see the printerÕs resident typefaces on the Macintosh screen. For information on how to install fonts, see the Phaser 550 Drivers and Utilities Printing Reference or your Macintosh documentation.

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Phaser 550 Color Printer

Printer languages: PostScript, HP-GL, PCL5

The printer supports PostScript Level 1 and Level 2 and HP-GL (Hewlett-Packard Graphics Language) printer languages. Additionally, the printer supports monochrome PCL5 (Printer Command Language) as a separately enabled option. Refer to the Phaser 550 Drivers and Utilities Printing Reference.

The default language for the parallel port is PostScript. For information on default language for other interface ports, refer to the PhaserShare Network Cards and Software System Administrator User Manual.

If you want to print HP-GL or PCL5 Þles on a port set to PostScript, you must set up that printer port for that type of data or enable Adobe IntelliSelectª automatic language selection. Refer to the Phaser 550 Drivers and Utilities Printing Reference for instructions.

If automatic language selection is enabled, you can send PostScript, HP-GL, and PCL5 Þles to the printer and the printer automatically detects the type of Þle and prints it. You can change the default language so that the next time you turn on the printer, it is set to receive PostScript, HP-GL, or PCL5 data on a speciÞc port.

Printing

The printer has default values for the HP-GL parameters, such as pen color and pen width. However, you can change these values. Refer to the

Phaser 550 Drivers and Utilities Printing Reference for instructions.

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Printing

Printing hints

Application hints

For information about using speciÞc software applications with your printer, contact TektronixÕ HAL or EuroHAL information systems. In the U.S., call 1-800-835-6100 or (503) 682-7450; for EuroHAL telephone numbers, refer to ÒIf you need helpÓ on page 6-1. For a complete listing of available topics, request a catalog. For instructions on using the HAL and EuroHAL systems, refer to ÒUsing the automated fax systemsÓ on page 6-4.

Tektronix supplies and software

Always use Tektronix supplies to ensure the highest quality prints and printer performance. Tektronix Printer Description Files (PPDs) and utility Þles work with the drivers to provide the best access to printer features. See Chapter 5 for order information.

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Phaser 550 Color Printer

Tektronix Phaser 550 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Ordering supplies

At a glance

Getting Set Up

Setting up the printer

What you get with your printer

Printer box

Standard accessories box

Optional accessories

Registering your printer

Removing the packing material

Installing the optional Lower Tray Assembly

Installing the toner cartridges

Installing the fuser

Installing the imaging unit

Installing the output tray

Adding paper or transparencies

Connecting the printer

Printer ports

Parallel connection

PhaserShare™ network and serial connections

SCSI connections

Turning on the printer

What happens at power-up

When the printer is ready for operation

Selecting a language for the front panel

Making a demonstration print

Installing the printer’s software

PC software

PC: Software for Microsoft Windows 95

PC: Software for Microsoft Windows 3.1

PC: Updating the driver software for Windows NT

PC: DOS and setting up ports

Macintosh software

Using the installer to load software

LaserWriter 8.x setup

Phaser 550 GX driver

Workstation users

What next?

Printing

Which platform?

Printing from Windows 3.1 and Windows NT

Printing from a PC: DOS

Printing from a UNIX or VMS workstation

Printing from a Macintosh

Selecting print features

Print-quality modes

Selecting print-quality modes from the front panel

Color correction

Selecting TekColor corrections from the front panel

Controlling color density

Using color sampler charts

Quick Collate

Check Print

All about media

Margins and print area

Media trays

Selecting a media tray by location or media type

Upper, Middle and Lower selections

Paper or Transparency

AutoSelect

Manual Feed

Image orientation

Using manual feed

Insert the paper

Insert the transparency

Making transparencies

Fonts

Resident typefaces (PostScript)

Resident typefaces (PCL5)

Downloading fonts

Installing Macintosh screen fonts

Printer languages: PostScript, HP-GL, PCL5

Printing hints

Application hints

Tektronix supplies and software