Tektronix Phaser 220e, Phaser 220i User Manual

User Manual

Phaser™ 220i and Phaser™ 220e
Color Printers

First printing December 1993
070-8869-00

Copyright

©

1993 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America.
All rights reserved. Contents of this publication may not be reproduced in any form without permission of
Tektronix, Inc.

This instrument, in whole or in part, may be protected by one or more U.S. or foreign patents or patent
applications. Information provided upon request from Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon
97070-1000.

If acquired subject to FAR or DFARS, the following shall apply:

■

Unpublished — rights reserved under the copyright laws of the United States.

■

Restricted Rights Legend — Use, duplication, or disclosures by the U.S. government is subject to restrictions
as set forth in subparagraph (c)(1)(ii) of the Rights in T echnical Data and Computer Softwar e clause at DFARS

252.227-7013, or in subparagraph (c) (2) of the Commercial Computer Software – Restricted Rights clause at
FAR 52.227-19, as applicable. Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000.

Tektronix

®

is a registered trademark of Tektronix, Inc. TekColor™, ColorCoat™, ColorStix™ and Finepoint™
are trademarks of Tektronix, Inc. Phaser™ is a trademark of Tektronix, Inc. for color printers and related
products.

Adobe™ and PostScript™, and IntelliSellect™ are trademarks of Adobe Systems, Incorporated which may be
registered in certain jurisdictions.

Times™, Helvetica™ and Palatino™ are trademarks of Linotype-Hell AG and/or its subsidiaries.

Other marks are trademarks or registered trademarks of the companies with which they are associated.

PANTONE

®

*

Colors generated by the Phaser 220i and 220e Color Printers are four-color process simulations
and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference
Manuals for accurate colors.

PANTONE Color simulations are only obtainable on these products when driven by qualified Pantone-licensed
software packages. Contact Pantone, Inc. for a current list of qualified licensees.

*

Pantone, Inc.’s check-standard trademark for color reproduction and color reproduction materials.

© Pantone, Inc., 1988.

Users safety summary

Terms in manual:

CAUTION Conditions that can result in damage to the product.
WARNING Conditions that can result in personal injury or loss of life.

Power source:

Do not apply more than 250 volts RMS between the supply conductors or between either supply
conductor and ground. Use only the specified power cord and connector. Refer to a qualified service technician
for changes to the cord or connector.

Operation of product:

Avoid electric shock by contacting a qualified service technician to replace fuses inside the
product. Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of
explosive gases.

Safety instructions:

Read all installation instructions carefully before you plug the product into a power source.

Terms on product:

CAUTION A personal injury hazard exists that may not be apparent. For example, a

panel may cover the hazardous area. Also applies to a hazard to property
including the product itself.

DANGER A personal injury hazard exists in the area where you see the sign.

Care of product:

Disconnect the power plug by pulling the plug, not the cord. Disconnect the power plug if the
power cord or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to
any excess moisture, if product is dropped or damaged, if you suspect that the pr oduct needs servicing or repair,
and whenever you clean the product.

Ground the product:

Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. If

necessary, contact a licensed electrician to install a properly grounded outlet.

Symbols as marked on product:

DANGER high voltage:

Protective ground (earth) terminal:

Use caution. Refer to the manual(s) for information:

WARNING:

If the product loses the ground connection, usage of knobs and controls (and other conductive parts)

can cause an electrical shock. Electrical product may be hazardous if misused.

!

User Manual

v

Contents

1 Introduction

2 Getting Set Up

At a glance 2-1
Setting up the printer 2-2

What you get with your printer 2-2
Installing the optional lower tray assembly 2-4
Removing the packing material from inside the printer 2-6
Install the transfer roll 2-7
Adding paper or transparencies 2-8

Connecting the printer 2-12

Printer ports 2-12
LocalTalk connection 2-13

Connecting the printer to a single computer using LocalTalk 2-14
Parallel connection 2-15
Serial connection 2-16
Ethernet connection (Phaser 220i only) 2-18
Connecting the power and turning on the printer 2-19

Front panel at power-up 2-20

Rear panel at power-up 2-21

Sample prints 2-21

Startup page 2-22

When the printer is ready for operation 2-22

Installing a driver on your computer 2-23

Phaser 220 drivers and utilities diskettes 2-23
PC users 2-23

Microsoft Windows 2-23

DOS 2-25
Macintosh users 2-26

Other software requirements 2-26
Workstation users 2-27

Turning off the sample prints 2-27
Turning off the startup page 2-27

vi

Phaser 220i and Phaser 220e Color Printers

Setting up PC ports (DOS) 2-28

Parallel port setup 2-28
Serial port setup 2-29

What next? 2-30

3 Printing

Printing from a Macintosh 3-1
Printing from a PC (Windows) 3-3
Printing from a PC (DOS) 3-4
Printing from a workstation 3-5
Margins and print area 3-6

Perforated paper and transparencies 3-6

Non-perforated plain paper 3-7
Using two paper trays 3-8
Selecting driver features 3-9
Getting information on printing from specific applications 3-9
Print modes 3-10
Color correction 3-11
Fonts 3-12

Resident typefaces (PostScript) 3-12

Resident typefaces (PCL5) 3-13

Downloading fonts 3-13

Font upgrade (Phaser 220e) 3-13

Installing Macintosh screen fonts 3-13
Printer languages: PostScript, HP-GL, PCL5 3-14

Enabling and disabling automatic language switching 3-14

Printing with HP-GL 3-15

Changing the HP-GL default settings 3-15

Printing hints 3-16

Getting the largest printed picture 3-16

Why should I use perforated paper? 3-16

How long does it take to make a print? 3-16

Which port is faster, parallel or serial? 3-16

User Manual

vii

4 Caring for Your Printer

Overview 4-1

Importance of cleaning 4-1
When to clean 4-2
Cleaning kit 4-3

Cleaning the printer (with every transfer roll change) 4-4

Cleaning the thermal head and transfer roll guide 4-4
Cleaning the paper-feed rollers 4-5
Cleaning the paper-pick rollers 4-6

Cleaning the printer (every 5000 prints) 4-10

Cleaning the transfer roll sensor pad 4-10
Cleaning the drum 4-12
Cleaning the exit rollers 4-13

5 Supplies

Always use Tektronix supplies 5-1
Ordering information 5-1
Supplies kits 5-1
Using plain paper 5-2

ColorCoat™ transfer roll 5-2
Use the correct paper tray for plain-paper printing 5-3
Plain-paper startup kit 5-3
Recommended paper types 5-4
Handling supplies 5-6

Removing a used transfer roll 5-7

6 Troubleshooting

Clearing transfer roll jams 6-1
Clearing paper jams 6-2

To remove paper from the drum: 6-3

Problems and solutions 6-5

If you can't make a print 6-5

Printer not operating 6-5

viii

Phaser 220i and Phaser 220e Color Printers

Printer doesn't appear in the Chooser 6-7
READY light blinks, but the file does not print 6-7
MEDIA light blinks, and no print is produced 6-7
Print job does not finish (the printer times out) 6-7

Media problems 6-8

Frequent paper-picking errors 6-8
Frequent paper jams 6-8
You feel resistance when installing the paper tray 6-8

Problems with image size and position 6-9

Off-set images 6-9
Cut-off images 6-9
Image prints over perforations 6-9
Margins are too big with perforated paper or transparencies 6-9
Image shifts or margins are incorrect (Macintosh) 6-9

Print quality problems 6-10

Plain paper prints have dull, faded colors and significant dropout 6-10
Prints on thermal-transfer paper or transparencies have dull colors 6-10
Streaks or spots 6-10
Black-and-white instead of color 6-11

Startup page prints even though it is disabled 6-12
Generating the configuration page 6-13
Whom to call for help 6-14

HAL — Highly Automated Library 6-14

7 Front and Rear Panels

Rear panel (Phaser 220e) 7-1

Rear panel DIP switches (Phaser 220e) 7-2
Rear panel (Phaser 220i) 7-3

Rear panel DIP switches (Phaser 220i) 7-4
Front panel (Phaser 220i and Phaser 220e) 7-6

User Manual

ix

A Technical Notes

Printer ports A-1

Parallel port A-1
Serial port A-3

Serial port signals A-4

Specifications A-5

B Expanding Your Printing System

Upgrade kits B-1
Advantages of adding memory B-2
Adding a hard disk for font storage (Phaser 220i only) B-3

Compatible hard disks B-3
Requirements for adding a hard disk B-3
Connecting one disk B-5
Connecting multiple disks B-6

C Moving Your Printer

Changing the line voltage C-1
Repacking your printer C-2

D Regulatory Information

Canadian EMC (Electromagnetic Compatibility) regulatory standards D-1
Declaration of conformity D-2
FCC Class B device (for 115 VAC equipment) D-3
Material Safety Data Sheet D-4

Index

x

Phaser 220i and Phaser 220e Color Printers

User Manual

1-1

Chapter

1

Introduction

The Tektronix Phaser 220i and Phaser 220e are thermal-wax color printers
that provide superior quality A/Letter-size and A4-size color prints. Both
printers provide color printing at speeds up to two pages per minute. Both
printers are PANTONE Color approved and include TekColor imaging
enhancements.

Both printers deliver 300 x 300 dots-per inch (dpi) color resolution in their
default printing modes. A driver-selectable high-resolution printing mode
gives you 600 x 300 dpi resolution for the sharpest, clearest thermal-wax
prints imaginable.

An optional lower tray assembly is available for both printers; the optional
lower tray assembly provides dual-tray printing capability. Printing from
two trays allows you to have paper and transparencies ready for printing at
all times without switching trays. You can also load the same media in both
trays.

Phaser 220 printers can provide vivid color on common laser paper, coated
thermal-transfer paper, and transparencies. A specially formulated transfer
roll gives prints on standard laser paper the brilliant color quality pr eviously
available only with coated thermal-transfer papers.

By using Tektronix

perforated paper and transparencies, you can print full

A/Letter-size or A4-size images with ISO (International Standards
Organization) margins (5 mm; 0.2 in.).

1

Introduction

1-2

Phaser 200i and Phaser 200e Color Printers

Phaser 220 printers work with Macintosh computers, IBM Personal
Computers and compatibles, and various workstations. You can print from
several computers at the same time because the Phaser 220 printers support
simultaneous input through serial, parallel, and LocalTalk ports. With the
Phaser 220i, an optional Ethernet interface provides Ethernet connectivity
with EtherTalk and Novell NetWare protocols. The TCP/IP protocol is also
available by purchasing an additional option.

The Phaser 220i also provides a SCSI (Small Computer System Interface)
port, which allows you to attach an external hard disk for additional font
storage.

Phaser 220 printers let you make color prints from a variety of software
applications since they incorporate Adobe's PostScript Level 2 software
(based on Adobe PostScript code revision 2013) and accept HP-GL
(Hewlett-Packard Graphics Language) files. Also, the printer can accept
monochrome PCL5 (Printer Command Language) files. The Phaser 220
printer interfaces can automatically switch between all of the three
supported languages: PostScript, HP-GL, and PCL5.

The Phaser 220i has 39 resident PostScript fonts; the Phaser 220e has 17
resident PostScript fonts, upgradable to 39. Both printers have PCL5 fonts
resident. The printers accept the following types of fonts:

■

Adobe Type 1

■

Adobe Type 3

■

TrueType

■

A variety of user-defined fonts

To order supplies such as paper, transparencies, or color transfer rolls, refer
to the supplies information sheet that is shipped with the printer and contact
your local dealer or, in the U.S.A., call Tektronix at

1-800-835-6100 .

User Manual

2-1

Chapter

2

Getting Set Up

At a glance

To install your printer, perform the steps listed here. The following pages
provide detailed installation instructions. If you used the pictorial
installation instructions, you have already performed Steps 1 and 2. Begin
with Step 3; turn to “Installing a driver on your computer” on page 2-23.

1.

Setting up the printer

Putting all the pieces together: unpacking the printer and
accessories, checking the inventory, removing the packing
material, installing the optional lower tray assembly, loading the
transfer roll, loading the paper tray(s), and setting the media
switch for paper or transparencies.

2.

Connecting the printer

Connecting all necessary cables and turning on the printer.

3.

Installing a driver on your computer

Using the Phaser 220 driver diskettes to install a driver on your
computer (Macintosh or Windows).

4.

Turning off the sample prints and the start page

5.

Setting up serial or parallel computer ports (DOS)

Note

For instructions for adding a hard disk to your printer, see
“Adding a hard disk for font storage (Phaser 220i only)” on
page B-3.

2

Getting Set Up

2-2

Phaser 220i and Phaser 220e Color Printers

Setting up the printer

What you get with your printer

1.

Lower tray assembly (optional)

2.

Paper tray(s)

3.

Sample transfer roll

4.

Power cord

5.

Getting Started envelope

6.

Cleaning kit

7.

User manual

8.

Supplies information sheet

9.

Transparencies

10.

Thermal-transfer paper

11.

Phaser 220 Drivers and Utilities Printing Reference manual

12.

Tektronix Phaser 220 drivers and utilities diskettes

13.

Network Utilities for Phaser Color Printers (manual; optional with

the Phaser 220i)

14.

Tektronix network utilities diskettes (optional with the
Phaser 220i)

Getting Set Up

2

User Manual

2-3

4

8

6

7

5

9

10

8869-2

11

12

3

Transfer

Roll

Cleaning

Kit

Supplies

Reference

Manual

User

Manual

13

Network

Manual

14

2

Transparency

Sample

1

Paper

Sample

Getting Started

2

Getting Set Up

2-4

Phaser 220i and Phaser 220e Color Printers

Installing the optional lower tray assembly

An optional lower tray assembly is available with both Phaser 220 printers;
with the optional lower tray assembly, you can print from two trays.

Note

The printer weighs about 18 kg. (40 lbs.). Observe standard
precautions for lifting heavy objects.

Warning

The printer is not permanently attached to the lower tray
assembly. Take care to move the printer and lower tray
assembly together by using the slots on the sides of the lower
tray assembly. Moving the printer incorrectly may damage it
and may cause personal injury.

Getting Set Up

2

User Manual

2-5

If you have a lower tray assembly, install it by performing these steps:

1.

Place the printer on top of the lower tray assembly.

2.

Make sure that the left and right alignment pins fit in the holes in
the base of the printer.

3.

Plug the lower tray assembly cable into the printer.

4.

To move the printer, use the slots on either side of the lower tray
assembly. Observe standard precautions for lifting heavy objects.
To move the printer more than a few feet, it is easier to disconnect
the lower tray assembly and move it separately from the printer.

Note

When using a Phaser 220 with the optional lower tray assembly
installed, make sure that the door covering the upper slot is
closed. You cannot print from the lower tray with the door open.

8869-18

1

2

3

1

...

..

...

.

SECOND

FEEDER

TEST

SWITCH

4

2

Getting Set Up

2-6

Phaser 220i and Phaser 220e Color Printers

Removing the packing material from inside the printer

1.

Remove the packing tape from the top and front covers.

2.

Press the button; open the top cover.

3.

Remove the shipping material from the sides of the drum. (Keep
all shipping material for storing or shipping the printer).

8869-3

2

3

Getting Set Up

2

User Manual

2-7

Install the transfer roll

Note

ColorCoat transfer rolls are used with common laser paper; black
and 3-color transfer rolls are used with Tektronix transparencies,
thermal-transfer paper, and perforated premium laser paper.

With the top cover still open, install the transfer roll:

1.

Remove the transfer roll from the box. Remove the shipping foam
from the transfer roll. Remove the foam clip from the full end of
the roll.

2.

Hold the transfer roll so that the black band on the roll is on
your left.

3.

With the black band on the r oll to your left, place the empty end of
the roll in the slots at the front of the printer.

4.

Place the full end of the roll in the slots at the back of the printer.

5.

Turn the full end of the roll to remove slack.

6.

Close the cover.

8869-19

3

2

4

5

2

Getting Set Up

2-8

Phaser 220i and Phaser 220e Color Printers

Adding paper or transparencies

Unpack the paper tray. Be sure to remove all adhesive tape.

Note

The printer uses a different paper tray for each paper size (Letter,
Letter-perforated, A4, A4-perforated). The trays are not
adjustable.

1.

If you are using a tray for perforated paper or transparencies, set
the selection switch on the tray (

1) for paper or transparencies.

Trays for non-perforated plain paper do not have this switch.

2.

Make sure that the metal plate is all the way down. If necessary,
push the metal plate down until it clicks into place. Do not
attempt to change the position of the vertical tab (3) at the back of
the paper tray.

TRANSPARENCY

PAPER

1

8869-20

8869-12

23

Getting Set Up

2

User Manual

2-9

3.

Fan the paper or transparencies.

4.

Load perforated paper or transparencies with the perforations
toward the front of the tray.

5.

Place paper or transparencies in the tray under the hooks. Load
transparencies with the film side up. Load thermal-transfer paper
with the shiny side up (not applicable for plain paper).

8869-21

8869-22

5

4

2

Getting Set Up

2-10

Phaser 220i and Phaser 220e Color Printers

6.

If your printer has a single paper tray, push the paper tray into
the slot.

6

8869-23

Getting Set Up

2

User Manual

2-11

7.

If your printer has a lower tray assembly:

a.

Install a tray in the lower slot.

b.

Open the door to install a tray in the upper slot.

8869-4

7a

8869-5

7b

2

Getting Set Up

2-12

Phaser 220i and Phaser 220e Color Printers

Connecting the printer

Printer ports

Both the Phaser 220i and Phaser 220e printers accept data through these
ports:

■ LocalTalk

■ Parallel

■ Serial (RS-232)

The Phaser 220i has a SCSI port, which is used only for connecting an
external hard disk. Refer to “Adding a hard disk for font storage (Phaser
220i only)” on page B-3 for more information on the SCSI port.

The Phaser 220i also has an Ethernet connector. An optional Ethernet
interface is required to activate the connector. The optional Ethernet
interface provides Ethernet connectivity with EtherTalk and Novell NetW are
protocols. The TCP/IP protocol is also available by purchasing an
additional option.

Getting Set Up

2

User Manual

2-13

LocalTalk connection

You can make LocalTalk connections between the printer and a single
computer or on a LocalTalk network using a daisy-chain setup. If your
LocalTalk installation is complex, or if you need assistance, contact your
network system administrator.

LocalTalk connectors and cables are available through your dealer. This
illustration shows two commonly used types of LocalTalk connectors:

1.

Self-terminating connector

2.

Connector that requires an external terminator, depending on
your network configuration

Note

Depending on the type of LocalTalk cables you use and your
network configuration, you might need to use terminators at
certain points in the installation. Refer to the documentation for
your LocalTalk connectors and cables for details.

Note

LocalTalk is sometimes referred to as AppleTalk. LocalTalk refers
to the physical connection; AppleTalk is the protocol.

8869-18

2

3

1

...

..

...

.

SECOND
FEEDER

TEST

SWITCH

4

2

Getting Set Up

2-14

Phaser 220i and Phaser 220e Color Printers

Connecting the printer to a single computer using LocalTalk

You can use LocalTalk connectors and cables to connect the printer directly
to your computer, without connecting it to any other network. Make sure
that the printer is turned off before making any LocalTalk connections.

1.

Connect the short cable of a LocalTalk connector to the printer's
LocalTalk port.

2.

Connect the short cable of another LocalTalk connector to your
computer's LocalTalk port.

3.

Connect a LocalTalk cable from the LocalTalk connector that you
have just attached to your computer to the printer's LocalTalk
connector.

For details on how to select the printer in the Chooser, change the printer’s
name, or set the printer’s zone, refer to the manual Phaser 220 Drivers and
Utilities Printing Reference. If you have no other connections to make, turn
immediately to “Connecting the power and turning on the printer” on
page 2-19.

8869-24

3

2

1

LocalTalk®

Getting Set Up

2

User Manual

2-15

Parallel connection

1.

Connect a parallel interface cable to your computer and to the
printer's parallel port.

2.

If you have no other connections to make, turn immediately to
“Connecting the power and turning on the printer” on page 2-19.
After you turn on the printer and install a driver on your
computer, you may disable timeouts on your computer's parallel
port (see “Setting up PC ports (DOS)” on page 2-28).

8869-6

Phaser 220i

1

Phaser 220e

1

2

Getting Set Up

2-16

Phaser 220i and Phaser 220e Color Printers

Serial connection

1.

Connect a serial interface cable to your computer and to the
printer's serial port. Use a null-modem cable (if you need to order
a cable, see the supplies information sheet that is shipped with the
printer).

2.

Set the rear panel DIP switch(es) for the baud rate you want. The
following table lists the switch settings.

Baud rate settings for Phaser 220i and Phaser 220e

Printer Baud rate Switch setting

Phaser 220i Variable,

9600 default

Switch 7

down

Fixed, 1200 Switch 7

up

Phaser 220e Variable,

9600 default

Setting Switches 2, 3, and 4

down

enables the
variable baud rate and sets other printer
functions to default values. Refer to Chapter 7
for details on all printer functions affected by the
rear panel DIP switches.

Fixed, 1200 Switch 2

up

, and switches 3 and 4

down

. This
setting also turns off color adjustment and
sample prints. Refer to Chapter 7 for details on
all printer functions affected by the rear panel
DIP switches.

8869-13

Phaser 220i

1

Phaser 220e

1

2 2

Getting Set Up

2

User Manual

2-17

Note

With the serial port set for variable baud rate, the default baud
rate is 9600, however, you can change the baud rate to a setting
other than 9600. For details, refer to the manual Phaser 220
Drivers and Utilities Printing Reference.

If you have no other connections to make, turn to the topic “Connecting the
power and turning on the printer” on page 2-19. After you turn on the
printer and install a driver on your computer, you must set up your
computer's serial port to match the settings you have selected for the
printer's serial port (see “Setting up PC ports (DOS)” on page 2-28).

2

Getting Set Up

2-18

Phaser 220i and Phaser 220e Color Printers

Ethernet connection (Phaser 220i only)

Ethernet is a communication standard that supports very high speed data
transmission. For complete information on installing the Phaser 220i on
Ethernet networks, refer to the manual Network Utilities for Phaser Color
Printers.

The Phaser 220e can be attached to Ethernet networks by using the Tektronix
4511A Network Interface. The 4511A Network Interface supports the
TCP/IP protocol. See your authorized Tektronix representative for 4511A
ordering information.

Note

For information on connecting your Phaser 220 in VMS
environments, contact Tektronix Customer Support.