Tektronix 220i User Manual

User Manual

Phaser™ 220i and Phaser™ 220e Color Printers

First printing December 1993 070-8869-00

1993 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc.

This instrument, in whole or in part, may be protected by one or more U.S. or foreign patents or patent applications. Information provided upon request from Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000.

If acquired subject to FAR or DFARS, the following shall apply:

Unpublished — rights reserved under the copyright laws of the United States.

■

Restricted Rights Legend — Use, duplication, or disclosures by the U.S. government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in T echnical Data and Computer Softwar e clause at DFARS

252.227-7013, or in subparagraph (c) (2) of the Commercial Computer Software – Restricted Rights clause at FAR 52.227-19, as applicable. Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000.

Tektronix

is a registered trademark of Tektronix, Inc. TekColor™, ColorCoat™, ColorStix™ and Finepoint™ are trademarks of Tektronix, Inc. Phaser™ is a trademark of Tektronix, Inc. for color printers and related products.

Adobe™ and PostScript™, and IntelliSellect™ are trademarks of Adobe Systems, Incorporated which may be registered in certain jurisdictions.

Times™, Helvetica™ and Palatino™ are trademarks of Linotype-Hell AG and/or its subsidiaries.

Other marks are trademarks or registered trademarks of the companies with which they are associated.

PANTONE

Colors generated by the Phaser 220i and 220e Color Printers are four-color process simulations and may not match PANTONE-identiﬁed solid color standards. Use current PANTONE Color Reference Manuals for accurate colors.

PANTONE Color simulations are only obtainable on these products when driven by qualiﬁed Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualiﬁed licensees.

Pantone, Inc.’s check-standard trademark for color reproduction and color reproduction materials.

Users safety summary

Terms in manual:

Power source:

conductor and ground. Use only the speciﬁed power cord and connector. Refer to a qualiﬁed service technician for changes to the cord or connector.

Operation of product:

product. Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of explosive gases.

Safety instructions: Terms on product:

Care of product:

power cord or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to any excess moisture, if product is dropped or damaged, if you suspect that the pr oduct needs servicing or repair, and whenever you clean the product.

Ground the product:

necessary, contact a licensed electrician to install a properly grounded outlet.

Symbols as marked on product:

CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life.

Do not apply more than 250 volts RMS between the supply conductors or between either supply

Avoid electric shock by contacting a qualiﬁed service technician to replace fuses inside the

Read all installation instructions carefully before you plug the product into a power source.

CAUTION A personal injury hazard exists that may not be apparent. For example, a

panel may cover the hazardous area. Also applies to a hazard to property including the product itself.

DANGER A personal injury hazard exists in the area where you see the sign.

Disconnect the power plug by pulling the plug, not the cord. Disconnect the power plug if the

Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. If

DANGER high voltage:

Protective ground (earth) terminal:

Use caution. Refer to the manual(s) for information:

WARNING:

can cause an electrical shock. Electrical product may be hazardous if misused.

If the product loses the ground connection, usage of knobs and controls (and other conductive parts)

Contents

1 Introduction

2 Getting Set Up

At a glance 2-1 Setting up the printer 2-2

What you get with your printer 2-2 Installing the optional lower tray assembly 2-4 Removing the packing material from inside the printer 2-6 Install the transfer roll 2-7 Adding paper or transparencies 2-8

Connecting the printer 2-12

Printer ports 2-12 LocalTalk connection 2-13

Connecting the printer to a single computer using LocalTalk 2-14

Parallel connection 2-15 Serial connection 2-16 Ethernet connection (Phaser 220i only) 2-18 Connecting the power and turning on the printer 2-19

Front panel at power-up 2-20 Rear panel at power-up 2-21 Sample prints 2-21 Startup page 2-22 When the printer is ready for operation 2-22

Installing a driver on your computer 2-23

Phaser 220 drivers and utilities diskettes 2-23 PC users 2-23

Microsoft Windows 2-23 DOS 2-25

Macintosh users 2-26

Other software requirements 2-26

Workstation users 2-27 Turning off the sample prints 2-27 Turning off the startup page 2-27

User Manual

Setting up PC ports (DOS) 2-28

Parallel port setup 2-28 Serial port setup 2-29

What next? 2-30

3 Printing

Printing from a Macintosh 3-1 Printing from a PC (Windows) 3-3 Printing from a PC (DOS) 3-4 Printing from a workstation 3-5 Margins and print area 3-6

Perforated paper and transparencies 3-6

Non-perforated plain paper 3-7 Using two paper trays 3-8 Selecting driver features 3-9 Getting information on printing from specific applications 3-9 Print modes 3-10 Color correction 3-11 Fonts 3-12

Resident typefaces (PostScript) 3-12

Resident typefaces (PCL5) 3-13

Downloading fonts 3-13

Font upgrade (Phaser 220e) 3-13

Installing Macintosh screen fonts 3-13 Printer languages: PostScript, HP-GL, PCL5 3-14

Enabling and disabling automatic language switching 3-14

Printing with HP-GL 3-15

Changing the HP-GL default settings 3-15

Printing hints 3-16

Getting the largest printed picture 3-16

Why should I use perforated paper? 3-16

How long does it take to make a print? 3-16

Which port is faster, parallel or serial? 3-16

Phaser 220i and Phaser 220e Color Printers

4 Caring for Your Printer

Overview 4-1

Importance of cleaning 4-1 When to clean 4-2 Cleaning kit 4-3

Cleaning the printer (with every transfer roll change) 4-4

Cleaning the thermal head and transfer roll guide 4-4 Cleaning the paper-feed rollers 4-5 Cleaning the paper-pick rollers 4-6

Cleaning the printer (every 5000 prints) 4-10

Cleaning the transfer roll sensor pad 4-10 Cleaning the drum 4-12 Cleaning the exit rollers 4-13

5 Supplies

Always use Tektronix supplies 5-1 Ordering information 5-1 Supplies kits 5-1 Using plain paper 5-2

ColorCoat™ transfer roll 5-2 Use the correct paper tray for plain-paper printing 5-3 Plain-paper startup kit 5-3 Recommended paper types 5-4 Handling supplies 5-6

Removing a used transfer roll 5-7

6 Troubleshooting

Clearing transfer roll jams 6-1 Clearing paper jams 6-2

To remove paper from the drum: 6-3

Problems and solutions 6-5

If you can't make a print 6-5

Printer not operating 6-5

User Manual

vii

Printer doesn't appear in the Chooser 6-7 READY light blinks, but the file does not print 6-7 MEDIA light blinks, and no print is produced 6-7 Print job does not finish (the printer times out) 6-7

Media problems 6-8

Frequent paper-picking errors 6-8 Frequent paper jams 6-8 You feel resistance when installing the paper tray 6-8

Problems with image size and position 6-9

Off-set images 6-9 Cut-off images 6-9 Image prints over perforations 6-9 Margins are too big with perforated paper or transparencies 6-9 Image shifts or margins are incorrect (Macintosh) 6-9

Print quality problems 6-10

Plain paper prints have dull, faded colors and significant dropout 6-10 Prints on thermal-transfer paper or transparencies have dull colors 6-10 Streaks or spots 6-10 Black-and-white instead of color 6-11

Startup page prints even though it is disabled 6-12 Generating the configuration page 6-13 Whom to call for help 6-14

HAL — Highly Automated Library 6-14

7 Front and Rear Panels

Rear panel (Phaser 220e) 7-1

Rear panel DIP switches (Phaser 220e) 7-2 Rear panel (Phaser 220i) 7-3

Rear panel DIP switches (Phaser 220i) 7-4 Front panel (Phaser 220i and Phaser 220e) 7-6

viii

Phaser 220i and Phaser 220e Color Printers

A Technical Notes

Printer ports A-1

Parallel port A-1 Serial port A-3

Serial port signals A-4

Specifications A-5

B Expanding Your Printing System

Upgrade kits B-1 Advantages of adding memory B-2 Adding a hard disk for font storage (Phaser 220i only) B-3

Compatible hard disks B-3 Requirements for adding a hard disk B-3 Connecting one disk B-5 Connecting multiple disks B-6

C Moving Your Printer

Changing the line voltage C-1 Repacking your printer C-2

D Regulatory Information

Canadian EMC (Electromagnetic Compatibility) regulatory standards D-1 Declaration of conformity D-2 FCC Class B device (for 115 VAC equipment) D-3 Material Safety Data Sheet D-4

Index

User Manual

Phaser 220i and Phaser 220e Color Printers

Chapter

Introduction

The Tektronix Phaser 220i and Phaser 220e are thermal-wax color printers that provide superior quality A/Letter-size and A4-size color prints. Both printers provide color printing at speeds up to two pages per minute. Both printers are PANTONE Color approved and include TekColor imaging enhancements.

Both printers deliver 300 x 300 dots-per inch (dpi) color resolution in their default printing modes. A driver-selectable high-resolution printing mode gives you 600 x 300 dpi resolution for the sharpest, clearest thermal-wax prints imaginable.

An optional lower tray assembly is available for both printers; the optional lower tray assembly provides dual-tray printing capability. Printing from two trays allows you to have paper and transparencies ready for printing at all times without switching trays. You can also load the same media in both trays.

Phaser 220 printers can provide vivid color on common laser paper, coated thermal-transfer paper, and transparencies. A specially formulated transfer roll gives prints on standard laser paper the brilliant color quality pr eviously available only with coated thermal-transfer papers.

By using Tektronix A/Letter-size or A4-size images with ISO (International Standards Organization) margins (5 mm; 0.2 in.).

perforated paper and transparencies, you can print full

User Manual

1-1

Introduction

Phaser 220 printers work with Macintosh computers, IBM Personal Computers and compatibles, and various workstations. You can print from several computers at the same time because the Phaser 220 printers support simultaneous input through serial, parallel, and LocalTalk ports. With the Phaser 220i, an optional Ethernet interface provides Ethernet connectivity with EtherTalk and Novell NetWare protocols. The TCP/IP protocol is also available by purchasing an additional option.

The Phaser 220i also provides a SCSI (Small Computer System Interface) port, which allows you to attach an external hard disk for additional font storage.

Phaser 220 printers let you make color prints from a variety of software applications since they incorporate Adobe's PostScript Level 2 software (based on Adobe PostScript code revision 2013) and accept HP-GL (Hewlett-Packard Graphics Language) ﬁles. Also, the printer can accept monochrome PCL5 (Printer Command Language) ﬁles. The Phaser 220 printer interfaces can automatically switch between all of the three supported languages: PostScript, HP-GL, and PCL5.

The Phaser 220i has 39 resident PostScript fonts; the Phaser 220e has 17 resident PostScript fonts, upgradable to 39. Both printers have PCL5 fonts resident. The printers accept the following types of fonts:

■

Adobe Type 1

■

Adobe Type 3

TrueType

■

A variety of user-deﬁned fonts

To order supplies such as paper, transparencies, or color transfer rolls, refer to the supplies information sheet that is shipped with the printer and contact your local dealer or, in the U.S.A., call Tektronix at

1-800-835-6100 .

1-2

Phaser 200i and Phaser 200e Color Printers

Chapter

At a glance

Getting Set Up

To install your printer, perform the steps listed here. The following pages provide detailed installation instructions. If you used the pictorial installation instructions, you have already performed Steps 1 and 2. Begin with Step 3; turn to “Installing a driver on your computer” on page 2-23.

Setting up the printer

Putting all the pieces together: unpacking the printer and accessories, checking the inventory, removing the packing material, installing the optional lower tray assembly, loading the transfer roll, loading the paper tray(s), and setting the media switch for paper or transparencies.

Connecting the printer

Connecting all necessary cables and turning on the printer.

Installing a driver on your computer

Using the Phaser 220 driver diskettes to install a driver on your computer (Macintosh or Windows).

Turning off the sample prints and the start page

Setting up serial or parallel computer ports (DOS)

Note

For instructions for adding a hard disk to your printer, see “Adding a hard disk for font storage (Phaser 220i only)” on page B-3.

User Manual

2-1

Getting Set Up

Setting up the printer

What you get with your printer

Lower tray assembly (optional)

Paper tray(s)

Sample transfer roll

Power cord

Getting Started envelope

Cleaning kit

User manual

Supplies information sheet

Transparencies

10.

Thermal-transfer paper

11.

Phaser 220 Drivers and Utilities Printing Reference manual

Tektronix Phaser 220 drivers and utilities diskettes

12.

Network Utilities for Phaser Color Printers (manual; optional with

13.

the Phaser 220i)

Tektronix network utilities diskettes (optional with the

14.

Phaser 220i)

2-2

Phaser 220i and Phaser 220e Color Printers

Getting Set Up

Reference

Manual

Transfer

Roll

Cleaning

Kit

Transparency

Sample

User

Manual

Network

Manual

Getting Started

Paper

Sample

Supplies

8869-2

User Manual

2-3

Getting Set Up

Installing the optional lower tray assembly

An optional lower tray assembly is available with both Phaser 220 printers; with the optional lower tray assembly, you can print from two trays.

Note

Warning

The printer weighs about 18 kg. (40 lbs.). Observe standard precautions for lifting heavy objects.

The printer is not permanently attached to the lower tray assembly. Take care to move the printer and lower tray assembly together by using the slots on the sides of the lower tray assembly. Moving the printer incorrectly may damage it and may cause personal injury.

2-4

Phaser 220i and Phaser 220e Color Printers

Getting Set Up

If you have a lower tray assembly, install it by performing these steps:

Place the printer on top of the lower tray assembly.

Make sure that the left and right alignment pins ﬁt in the holes in the base of the printer.

Plug the lower tray assembly cable into the printer.

To move the printer, use the slots on either side of the lower tray assembly. Observe standard precautions for lifting heavy objects. To move the printer more than a few feet, it is easier to disconnect the lower tray assembly and move it separately from the printer.

SECOND

TEST

FEEDER

SWITCH

...

Note

2 4

8869-18

When using a Phaser 220 with the optional lower tray assembly installed, make sure that the door covering the upper slot is closed. You cannot print from the lower tray with the door open.

User Manual

2-5

Getting Set Up

Removing the packing material from inside the printer

Remove the packing tape from the top and front covers.

Press the button; open the top cover.

Remove the shipping material from the sides of the drum. (Keep all shipping material for storing or shipping the printer).

8869-3

2-6

Phaser 220i and Phaser 220e Color Printers

Install the transfer roll

Getting Set Up

Note

With the top cover still open, install the transfer roll:

ColorCoat transfer rolls are used with common laser paper; black and 3-color transfer rolls are used with Tektronix transparencies, thermal-transfer paper, and perforated premium laser paper.

Remove the transfer roll from the box. Remove the shipping foam from the transfer roll. Remove the foam clip from the full end of the roll.

Hold the transfer roll so that the black band on the roll is on your left.

With the black band on the r oll to your left, place the empty end of the roll in the slots at the front of the printer.

Place the full end of the roll in the slots at the back of the printer.

Turn the full end of the roll to remove slack.

Close the cover.

8869-19

User Manual

2-7

Getting Set Up

Adding paper or transparencies

Unpack the paper tray. Be sure to remove all adhesive tape.

Note

The printer uses a different paper tray for each paper size (Letter, Letter-perforated, A4, A4-perforated). The trays are not adjustable.

If you are using a tray for perforated paper or transparencies, set the selection switch on the tray (

1) for paper or transparencies.

Trays for non-perforated plain paper do not have this switch.

TRANSPARENCY

PAPER

8869-20

Make sure that the metal plate is all the way down. If necessary, push the metal plate down until it clicks into place. Do not attempt to change the position of the vertical tab (3) at the back of the paper tray.

8869-12

2-8

Phaser 220i and Phaser 220e Color Printers

Getting Set Up

Fan the paper or transparencies.

8869-21

Load perforated paper or transparencies with the perforations toward the front of the tray.

Place paper or transparencies in the tray under the hooks. Load transparencies with the ﬁlm side up. Load thermal-transfer paper with the shiny side up (not applicable for plain paper).

8869-22

User Manual

2-9

Getting Set Up

If your printer has a single paper tray, push the paper tray into the slot.

8869-23

2-10

Phaser 220i and Phaser 220e Color Printers

If your printer has a lower tray assembly:

7. a.

Install a tray in the lower slot.

Open the door to install a tray in the upper slot.

Getting Set Up

8869-4

8869-5

User Manual

2-11

Getting Set Up

Connecting the printer

Printer ports

Both the Phaser 220i and Phaser 220e printers accept data through these ports:

■ LocalTalk

■ Parallel

■ Serial (RS-232)

The Phaser 220i has a SCSI port, which is used only for connecting an external hard disk. Refer to “Adding a hard disk for font storage (Phaser 220i only)” on page B-3 for more information on the SCSI port.

The Phaser 220i also has an Ethernet connector. An optional Ethernet interface is required to activate the connector. The optional Ethernet interface provides Ethernet connectivity with EtherTalk and Novell NetW are protocols. The TCP/IP protocol is also available by purchasing an additional option.

2-12

Phaser 220i and Phaser 220e Color Printers

LocalTalk connection

You can make LocalTalk connections between the printer and a single computer or on a LocalTalk network using a daisy-chain setup. If your LocalTalk installation is complex, or if you need assistance, contact your network system administrator.

LocalTalk connectors and cables are available through your dealer. This illustration shows two commonly used types of LocalTalk connectors:

Self-terminating connector

Connector that requires an external terminator, depending on your network conﬁguration

Getting Set Up

Note

Depending on the type of LocalTalk cables you use and your network conﬁguration, you might need to use terminators at certain points in the installation. Refer to the documentation for your LocalTalk connectors and cables for details.

SECOND

TEST

FEEDER

SWITCH

...

2 4

8869-18

LocalTalk is sometimes referred to as AppleTalk. LocalTalk refers to the physical connection; AppleTalk is the protocol.

User Manual

2-13

LocalTalk®

Getting Set Up

Connecting the printer to a single computer using LocalTalk

You can use LocalTalk connectors and cables to connect the printer directly to your computer, without connecting it to any other network. Make sure that the printer is turned off before making any LocalTalk connections.

Connect the short cable of a LocalTalk connector to the printer's LocalTalk port.

Connect the short cable of another LocalTalk connector to your computer's LocalTalk port.

Connect a LocalTalk cable from the LocalTalk connector that you have just attached to your computer to the printer's LocalTalk connector.

2-14

For details on how to select the printer in the Chooser, change the printer’s name, or set the printer’s zone, refer to the manual Phaser 220 Drivers and Utilities Printing Reference. If you have no other connections to make, turn immediately to “Connecting the power and turning on the printer” on page 2-19.

Phaser 220i and Phaser 220e Color Printers

8869-24

Parallel connection

Getting Set Up

Connect a parallel interface cable to your computer and to the printer's parallel port.

Phaser 220i

If you have no other connections to make, turn immediately to

Phaser 220e

“Connecting the power and turning on the printer” on page 2-19. After you turn on the printer and install a driver on your computer, you may disable timeouts on your computer's parallel port (see “Setting up PC ports (DOS)” on page 2-28).

8869-6

User Manual

2-15

8869-13

Phaser 220i

Phaser 220e

2 2

Getting Set Up

Serial connection

Connect a serial interface cable to your computer and to the printer's serial port. Use a null-modem cable (if you need to order a cable, see the supplies information sheet that is shipped with the printer).

Set the rear panel DIP switch(es) for the baud rate you want. The following table lists the switch settings.

Baud rate settings for Phaser 220i and Phaser 220e

Printer Baud rate Switch setting

Phaser 220i Variable,

Phaser 220e Variable,

2-16

Phaser 220i and Phaser 220e Color Printers

9600 default Fixed, 1200 Switch 7

9600 default

Fixed, 1200 Switch 2

Switch 7

Setting Switches 2, 3, and 4 variable baud rate and sets other printer functions to default values. Refer to Chapter 7 for details on all printer functions affected by the rear panel DIP switches.

setting also turns off color adjustment and sample prints. Refer to Chapter 7 for details on all printer functions affected by the rear panel DIP switches.

down

, and switches 3 and 4

down

enables the

down

. This

Getting Set Up

Note

If you have no other connections to make, turn to the topic “Connecting the power and turning on the printer” on page 2-19. After you turn on the printer and install a driver on your computer, you must set up your computer's serial port to match the settings you have selected for the printer's serial port (see “Setting up PC ports (DOS)” on page 2-28).

With the serial port set for variable baud rate, the default baud rate is 9600, however, you can change the baud rate to a setting other than 9600. For details, refer to the manual Phaser 220 Drivers and Utilities Printing Reference.

User Manual

2-17

Getting Set Up

Ethernet connection (Phaser 220i only)

Ethernet is a communication standard that supports very high speed data transmission. For complete information on installing the Phaser 220i on Ethernet networks, refer to the manual Network Utilities for Phaser Color Printers.

The Phaser 220e can be attached to Ethernet networks by using the Tektronix 4511A Network Interface. The 4511A Network Interface supports the TCP/IP protocol. See your authorized Tektronix representative for 4511A ordering information.

Note

For information on connecting your Phaser 220 in VMS environments, contact Tektronix Customer Support.

2-18

Phaser 220i and Phaser 220e Color Printers

+ 102 hidden pages