Technics EAH-AZ40, EAH-AZ60 User guide

EAH-AZ60
EAH-AZ40

Digital Wireless Stereo Earphones

Owner’s Manual

Thank you for purchasing this product.
Please read these instructions carefully before using this product, and save this manual for future use.

Register online at http://shop.panasonic.com/support
(U.S. customers only)

If you have any questions, visit:

In the U.S.A.:
http://shop.panasonic.com/support

In Canada:
www.panasonic.ca/english/support

IMPORTANT SAFETY INSTRUCTIONS

Read these operating instructions carefully before using the unit. Follow the safety instructions on the unit and
the applicable safety instructions listed below. Keep these operating instructions handy for future reference.

1 Do not use this apparatus near water.
2 Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles,

and the point where they exit from the apparatus.
3 Unplug this apparatus during lightning storms or when unused for long periods of time.
4 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been

damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects

have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate

normally, or has been dropped.
5 Clean only with dry cloth.

Safety precautions

A lithium ion battery that is recyclable powers the product you have purchased.
Please call 1-800-8-BATTERY for information on how to recycle this battery.

For US and Canada only

Pour les É.-U. et le Canada seulement

2

THE FOLLOWING APPLIES ONLY IN THE U.S.A. AND CANADA.

This device complies with Part 15 of FCC Rules and Innovation, Science and Economic Development
Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation.

[EAH-AZ60] [EAH-AZ40]

FCC ID: ACJ-EAH-AZ60 FCC ID: ACJ-EAH-AZ40
Model: EAH-AZ60 Model: EAH-AZ40
IC: 216A-EAHAZ60 IC: 216A-EAHAZ40

This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

(For the U.S.A. only)

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and
meets the FCC radio frequency (RF) Exposure Guidelines as this equipment has very low levels of RF
energy.

(For Canada only)

EAH-AZ60 and EAH-AZ40 have been tested and found to comply with ISED radiation exposure limits set
forth for an uncontrolled environment and meet RSS-102 of the ISED radio frequency (RF) Exposure rules.

THE FOLLOWING APPLIES ONLY IN THE U.S.A.
FCC Note:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution:
Any unauthorized changes or modifications to this equipment would void the user’s authority to operate this
device.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

Supplier’s Declaration of Conformity

[EAH-AZ60] [EAH-AZ40]

Trade Name: Technics Trade Name: Technics
Model No.: EAH-AZ60 Model No.: EAH-AZ40
Responsible Party: Panasonic Corporation of North America

Support Contact: http://shop.panasonic.com/support

Two Riverfront Plaza, Newark, NJ 07102-5490

THE FOLLOWING APPLIES ONLY IN CANADA.

CAN ICES-3(B)/NMB-3(B)

3

∫ Unit

WAR NING:

To reduce the risk of fire, electric shock or product damage,

• Do not expose this unit to rain, moisture, dripping or splashing.

• Use only manufacturer’s recommended accessories.

• Do not remove covers.

• Do not repair this unit by yourself. Refer servicing to qualified service personnel.

Avoid the use in the following conditions

• High or low extreme temperatures during use, storage or transportation.

• Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an
explosion.

• Extremely high temperature and/or extremely low air pressure that can result in an explosion or the leakage of
flammable liquid or gas.

• Do not place this unit near a heat source.

• Do not listen with this unit at high volume in places where you need to hear sounds from the surrounding
environment for safety, such as at railroad crossings, and construction sites.

• Keep this unit away from something susceptible to the magnetism. Such devices as a clock may not operate
correctly.

• Be aware that this unit (earphones) may get warm while charging or immediately after charging. Depending on
your constitution and health status, putting the earphones on may trigger adverse reactions such as skin
redness, itching, and rash if the earphones have just been taken out of the charging cradle and are still warm.

∫ Built-in battery

• Do not heat or expose to flame.

• Do not leave the unit in a car exposed to direct sunlight for a long period of time with doors and windows
closed.

4

∫ Earphones/Earpieces

• Keep the earphones and the earpieces out of reach of children and pets to prevent swallowing. After use, put
them in the charging cradle and close the lid for storage.

• Securely attach the earpieces. If they are left in the ears after coming off, injury or sickness may be caused.

• Keep the earphones clean. After use, make sure there is no earwax, foreign matter, etc., attached to the

earpieces. If there is earwax, foreign matter, etc., attached, remove the earpieces from the earphones and
clean them. (l 38, “Earpiece cleaning”)

– If you clean the earpieces (B) while they are attached to the earphones, you may

damage the protective mesh on the earphones (A).

– Remove earwax, foreign matter, etc., that has attached to the protective mesh of

the earphones by blowing on it, etc. You may block the protective mesh if you try
to remove with a cotton swab, etc., which can lead to malfunctions.

– If hair styling product, make-up, etc., gets onto the earphones, wipe off

immediately with a soft dry cloth. (Do not touch the protective mesh as this can
have an effect on audio characteristics.)

• Store the earphones in the charging cradle to protect them from foreign matter,

etc., getting on them.

• Keep your ears clean. Earwax and other foreign matter attached to the holes of the earpieces can change

the acoustic characteristics, such as making the sound smaller, and also be the cause of malfunctions.

∫ Allergies

• Discontinue use if you experience discomfort with the earphones or any other parts that directly contact your
skin.

• Continued use may cause rashes or other allergic reactions.

∫ Precautions for listening with the Earphones

• Excessive sound pressure from earphones and headphones can cause hearing loss.

• Do not use your earphones at a high volume. Hearing experts advise against continuous extended play.

• If you experience a ringing in your ears, reduce volume or discontinue use.

• Do not use while operating a motorized vehicle. It may create a traffic hazard and is illegal in many areas.

• You should use extreme caution or temporarily discontinue use in potentially hazardous situations.

This unit may receive radio interference caused by mobile telephones during use. If such interference occurs,
please increase separation between this unit and the mobile telephone.

Use only the supplied USB charging cord when connecting to a computer.

The symbols on this product (including the accessories) represent the following: DC

Conforms to
UL STD 62368-1.
Certified to CAN/CSA STD
C22.2 No.62368-1.
Conforme à la norme CAN/CSA

4004466

C22.2 No.62368-1.

5

About Bluetooth

Panasonic bears no responsibility for data and/or information that is compromised during a wireless
transmission.

®

∫ Frequency band used

This unit uses the 2.4 GHz frequency band.

∫ Certification of this unit

• This unit conforms to frequency restrictions and has received certification based on frequency laws. Thus, a
wireless permit is not necessary.

• The actions below are punishable by law in some countries:

– Taking apart/modifying this unit.
– Removing specification indications.

∫ Restrictions of use

• Wireless transmission and/or usage with all Bluetooth® equipped devices is not guaranteed.

• All devices must conform to standards set by Bluetooth SIG, Inc.

• Depending on the specifications and settings of a device, it can fail to connect or some operations can be
different.

• This unit supports Bluetooth
this security may not be sufficient. Transmit data wirelessly to this unit with caution.

• This unit cannot transmit data to a Bluetooth

®

security features. But depending on the operating environment and/or settings,

®

device.

∫ Range of use

Use this unit at a maximum range of 10 m (33 ft).
The range can decrease depending on the environment, obstacles or interference.

∫ Interference from other devices

• This unit may not function properly and troubles such as noise and sound jumps may arise due to radio wave
interference if this unit is located too close to other Bluetooth
band.

• This unit may not function properly if radio waves from a nearby broadcasting station, etc. is too strong.

®

devices or the devices that use the 2.4 GHz

∫ Intended usage

• This unit is for normal, general use only.

• Do not use this system near an equipment or in an environment that is sensitive to radio frequency
interference (example: airports, hospitals, laboratories, etc).

6

Notes on LDAC

[EAH-AZ60]

The LDAC setting of this unit is disabled at the time of purchase. Enable the setting to enjoy LDAC. The LDAC
setting can be changed with the “Technics Audio Connect” app (free of charge).
(Set in [SETTINGS] # [Connection mode] on the app. Follow the on-screen instructions to operate.)
The audio codec settings on the playback device may also need to be changed.

*1 When playing back music on a device on which you cannot install the “Technics Audio Connect” app, change the

LDAC settings of this unit on another Bluetooth

*2 Refer to the operating instructions of the playback device for details.

®

device on which the app has been installed.

Note

• This unit complies with the “High Resolution Audio” standard of the Japan Audio Society.

• To enjoy wireless high-resolution quality (sound quality certified by the High-Res Audio Wireless logo), use a playback
device with the High-Res Audio Wireless logo and set the Bluetooth
mode / LDAC 990 kbps.

• In modes other than the above (connection priority mode, etc.), playback may not be possible with high resolution
quality.

®

sound quality setting to sound quality priority

*1

*2

7

Table of contents

IMPORTANT SAFETY INSTRUCTIONS .................................................................................................... 2

Safety precautions ...................................................................................................................................... 2

About Bluetooth

Notes on LDAC ........................................................................................................................................... 7

Before use

Accessories................................................................................................................................................. 9

Maintenance................................................................................................................................................ 9

(Important) About water resistance ........................................................................................................... 10

How to fit the earphones ............................................................................................................................11

• How to fit the earphones .....................................................................................................................11

• Tips for better sound quality (Changing earpieces)............................................................................ 12

Part names................................................................................................................................................ 13

Preparation

Charging.................................................................................................................................................... 15

• Using the USB charging cord (supplied) to charge the earphones and the charging cradle.............. 15

• Charging the earphones with the charging cradle ..............................................................................16

• Battery level notification...................................................................................................................... 17

Turning the earphones on and off ............................................................................................................. 19

Install the app “Technics Audio Connect” .................................................................................................. 20

Connecting a Bluetooth

• Pairing procedure - When pairing your earphones first time with a Bluetooth

Connecting 2nd Bluetooth® device

•

Operation

Listening to music ..................................................................................................................................... 23

Making a phone call .................................................................................................................................. 24

Using the external sound control............................................................................................................... 25

Useful functions......................................................................................................................................... 26

• Using the app “Technics Audio Connect” ........................................................................................... 26

• Activating voice functions................................................................................................................... 26

• Creating multi-point connections ........................................................................................................ 27

• Using just one earphone .................................................................................................................... 27

Operating with the touch sensors.............................................................................................................. 28

Other

Restoring to the factory settings................................................................................................................ 29

Copyright, etc............................................................................................................................................ 30

Troubleshooting......................................................................................................................................... 31

• Sound and audio volume.................................................................................................................... 31

• Bluetooth

• Phone Calls ........................................................................................................................................ 31

• General............................................................................................................................................... 32

• Power supply and charging ................................................................................................................ 32

• Status of the charging cradle LED...................................................................................................... 33

Specifications ............................................................................................................................................ 34

When disposing of the product.................................................................................................................. 37

Earpiece cleaning...................................................................................................................................... 38

Useful information (Only for Latin American countries)............................................................................. 41

®

........................................................................................................................................ 6

®

device ............................................................................................................... 21

....................................................................................................... 22

®

device connection ............................................................................................................ 31

®

device ...................... 21

8

Before use

Expressions used in this document

• Pages to be referred to are indicated as “l ±±”.

• The product illustrations may differ from the actual product.

• Unless otherwise indicated, illustrations in these operating instructions are of EAH-AZ60.

Marks denoting model names

• Functionality differences between models are indicated with the model marks below.

EAH-AZ60: [EAH-AZ60] EAH-AZ40: [EAH-AZ40]

Accessories

Please check and identify the supplied accessories.

To order accessories, contact the dealer from whom you have made your purchase.

1 x USB charging cord
(Input Plug: USB Type-A Shape, Output Plug: USB Type-C Shape)

[EAH-AZ60]

1 x Earpieces set (2 each of sizes XS1, XS2, S1, S2, M, L, and XL) (M size fitted to the earphones)

• There are two types each for sizes XS and S. Use the type that yields the best noise cancelling effect.

[EAH-AZ40]

1 x Earpieces set (2 each of sizes XS, S, M, and L) (M size fitted to the earphones)

Only for U.S.A.:
To order accessories, refer to “Limited Warranty”.

Maintenance

Clean this unit with a dry and soft cloth.

• When the unit is very dirty, wipe off the dirt with a cloth that has been dipped in water and well wrung, then wipe with
a dry cloth.

• Do not use solvents including benzine, thinner, alcohol, kitchen detergent, a chemical wiper, etc. This might cause the
exterior case to be deformed or the coating to come off.

• Wipe off dust from the charging terminals with a soft, dry cloth. Do not use pointy objects.

Remove the earpieces from the earphones and get rid of earwax, foreign matter, etc.

• If you clean the earpieces while they are attached to the earphones, you may damage the protective mesh on the
earphones. (Do not touch the protective mesh as this can have an effect on audio characteristics.)

Keeping the battery performance

• During the long period of disuse, full charge this unit once every 6 months to keep the battery performance.

9

Before use

(Important) About water resistance

Specifications for this unit are equivalent of IPX4 of IEC 60529, the protection level of electronic device
enclosures that protects from splashes, and is not designed to be totally waterproof.

∫ About IPX4 (liquid ingress protection level against splashing water)

This unit is compatible to operate after splashing from nozzles approximately 1.8 L/min (0.5 gal/min) of room
temperature tap water from every direction approximately 20 cm (8 in) from this unit for 10 minutes.
The charging cradle and the USB charging cord (supplied) are not water resistant.

Water resistance is not guaranteed under all conditions.

∫ Cautions for use in places where the unit may get wet (from spray, rain, etc.)

Observe the following precautions. Incorrect operation cause malfunction.

• Do not charge the charging cradle or the earphones while your hands are wet or while there are still water droplets on
this unit (earphones or charging cradle).

• Do not use the USB charging cord.

• Do not apply soapy water or detergent or immerse in water.

• If water drops get onto the unit in cold climates, wipe off with a soft, dry cloth.

• If water gets onto the earphones or microphone, wipe off with a soft, dry cloth.
– Sound may get smaller or get distorted.
– If there are water drops left in the earpieces, you may hear the sound at reduced volume or you may not be able to

hear anything at all. If this is the case, remove the earpieces and get rid of the water drops.

If water does get into the earphones or the charging cradle, cease use and consult your dealer.
Malfunction due to improper handling by you will not be covered by the warranty.

10

Before use

R

L

How to fit the earphones

Fit the earphones correctly in order to get adequate noise cancelling effect and acoustics. Select and
fit the special earpieces that suit the sizes of your ears, left and right.

How to fit the earphones

Check the orientation and L (left) and R (right) of the earphones.

1

Fit the earphones firmly as per the illustration.

2

• Confirm that the earphones will not fall from your ears after you have fitted them.

• The left earphone has a raised dot indicating the L side.

• If the earphones fall out easily, replace with earpieces (supplied) of a different size.
For information on how to remove and fit the earpieces, refer to “Tips for better sound quality (Changing earpieces)”.

l 12)

(

11

Before use

Tips for better sound quality (Changing earpieces)

Properly fit earpieces are essential for optimal sound and noise cancellation ([EAH-AZ60] only). Choose the size
that fits snugly in your ears.
(The earpiece size that fits best may be different for the left and right ears.)

How to remove the earpieces

• Hold the earpiece with your fingertips and twist slightly

to pull it out.

How to attach the earpieces

• Make sure the earpieces are fitted firmly onto the
earphones and confirm that they are not at an angle.

12

Part names

Main unit (earphones)

(“Earphones” hereafter in the instructions)

Before use

[EAH-AZ60]

1

3

5

1

4

5

6

7

L

8

9

 

A L side earphone (left)
B R side earphone (right)

1 [EAH-AZ60] Microphone for noise cancelling
2 [EAH-AZ40] Microphone for external sounds
3 Touch sensor (L) (left)
4 Touch sensor (R) (right)

• Touching these enables you to perform a variety of
operations. (
sensors”)

*1 Examples of earphone LED lighting/blinking patterns

Both earphone LEDs (L and R) blink
alternately in blue and red

Blinking slowly (blue)

Blinking twice about every 5 seconds
(blue)

Blinking (blue)

l 28, “Operating with the touch

*2

*2

R

7
8

9

Bluetooth® pairing (registration) standby

*2

Bluetooth® connection standby

When connected with Bluetooth® (playing back music/in a call, etc.)

A call is being received

[EAH-AZ40]

2

3
5
6

L

7

R

8

9

5 Microphones for calls
6 Raised dot indicating the L side
7 Charging terminals
8 Earphone LEDs
9 Earpieces

*1

2

4
5

7
8

9

*2 The battery is low when it is blinking in red. (

l 17, “Battery level notification”)

13

Main unit (charging cradle)

Rear

Open the lid.

Charging cradle

(“Charging cradle” hereafter in the instructions)

15

Before use

10

11

1412 13

10 Charging cradle lid
11 Certification information label

• The model number is shown on the certification
information label.

12 Terminal section (for the L side earphone)
13 Terminal section (for the R side earphone)

• Do not touch the terminal sections with bare
hands.

*3 Refer to page 15 - 18 for information about the earphone LEDs lighting and blinking during charging.

14 Charging cradle LED
15 Charging terminal

• Connect the USB charging cord (supplied) to this
terminal when charging. (

*3

l 15, “Charging”)

14

Preparation

Charging

The rechargeable battery (installed in the unit) is not charged initially. Charge the battery before using the unit.

• Proper charging is not possible if there is dust or droplets of water on the charging terminal and the terminal sections
of the earphones or charging cradle. Remove the dust or water droplets before charging.

Note

• Charge in a room temperature between 10 oC and 35 oC (50 oF and 95 oF).

• While the earphones are in the charging cradle and charging, it is not possible to turn the earphone power on or
connect to Bluetooth

Using the USB charging cord (supplied) to charge the earphones and the charging cradle

When the earphones have not been put into the charging cradle, the charging cradle itself is charged.

a: Power source (ex. PC)
b: USB charging cord (supplied)

®

devices.

Use the USB charging cord (supplied) to connect the charging cradle to a 5.0 V power

1

source (500 mA or higher).

• Charging cradle starts charging:
Battery fully charged: The charging cradle LED lights off.
Battery not charged: The charging cradle LED lights (green, yellow or red).

• Check the direction of the USB charging cord terminals and plug in/out straight holding onto the plug. (It may
result in malfunction by the deforming of the terminal if it is plugged in obliquely or in wrong direction.)

Put the earphones into the charging cradle.

2

• Confirm the L side and R side of the earphones, and match the positions of the charging terminals on the
earphones with the terminal sections in the charging cradle. (Charging of the earphones will not start if the
positions do not match.)

• When the earphones are inserted, the charging cradle LED (cyan) flashes twice. If it is not flashing, the
earphones are not inserted correctly.

15

Preparation

Confirm that the charging cradle LED (cyan) has flashed. (charging starts)

3

• While charging the earphones, the charging cradle LED (cyan) flashes when the lid of the charging cradle is
opened.

• While charging the cradle, the charging cradle LED (green, yellow or red) lights when the lid of the charging
cradle is closed.

• Charging time (The time required to charge the batteries from empty to full)

Earphones Approx. 2 hours

Charging cradle Approx. 2.5 hours
Earphones with Charging cradle [EAH-AZ60] Approx. 3.5 hours

Note

• Do not use any other USB charging cords except the supplied one. Doing so may cause malfunction.

• Charging may not be performed or may stop if the computer is in or switched to standby or sleep mode.

[EAH-AZ40] Approx. 3 hours

Charging the earphones with the charging cradle

Earphones can only be charged with a charged charging cradle. You can charge your earphones while you are
out, even if there is no power source.

• When the charging cradle is fully charged, it can charge the earphones about 2 times.

Put the earphones into the charging cradle.

1

• When the earphones are inserted, the charging cradle LED (cyan) flashes twice. If it is not flashing, the
earphones are not inserted correctly.

Confirm that the charging cradle LED (cyan) has flashed. (charging starts)

2

• While charging the earphones, the charging cradle LED (cyan) flashes about 4 seconds when the lid of the
charging cradle is opened.

• It takes approx. 2 hours to charge the earphones from empty to full.

16

Preparation

a: Lid
b: LED



a: Lid
b: LED

Battery level notification

The LEDs lighting or flashing on this unit indicate the remaining battery charge.

∫ Earphones

When the battery level starts to run low while you are using the earphones, the blinking earphone LEDs change
from blue to red, then you will be notified by one beep every 5 minutes. When no charge remains, you will hear
a guidance message and then the unit automatically turns off.

∫ Charging cradle

When you open the charging cradle lid, the charging cradle LED lights or blinks for about 4 seconds to indicate
the charge remaining in the battery.

• If the charging cradle LED does not light even when you open the charging cradle lid, there is no charge in the battery.
Charge the unit.

When charging with the USB charging cord with the earphones stored in the charging cradle



Charging cradle

LED Lid

*1

Cyan

Charging status

Open Charging the earphones



Lights off

Green

Yellow

Red

*1 Blinking

Close

Open

Earphones and charging cradle’s batteries are full.

Charging the charging cradle

/

There is plenty of charge in the battery.

The charge in the battery is running low.

When charging with the USB charging cord with the earphones outside the charging cradle



Charging cradle

LED Lid

Lights off

Green

Yellow

Red

Close

/

Open

Charging status

Charging cradle’s battery is full.

Charging the charging cradle

There is plenty of charge in the battery.

The charge in the battery is running low.

17

Preparation

a: Lid
b: LED

When charging with the earphones stored in the charging cradle (USB charging cord not connected)



Charging cradle

LED Lid

*2, 3

Cyan

*3

Green

*3

Yellow

*3

Red

Open

Charging status

Charging the earphones

There is plenty of charge in the charging cradle.

The charge in the charging cradle is running low.



*2 Blinking
*3 The charging cradle LED lights or blinks for about 4 seconds when you

open the charging cradle lid, and then goes out.

18

Preparation

Turning the earphones on and off

∫ To turn the earphones on

Take the earphones out of the charging cradle.

• The earphones turn on. A beep will sound and the earphone LEDs blink
(blue)* slowly.
* The batteries are low when they are blinking in red.

∫ To turn the earphones off

Put the earphones into the charging cradle.

• When the earphones are inserted, the charging cradle LED (cyan) flashes
twice. If it is not flashing, the earphones are not inserted correctly.

Note

• If something with a magnet in it is brought close to the earphones while they are being used, the earphones may turn
off. Move the item with the magnet in it away if this occurs.

19

Preparation

Android:

Google Play

iOS:

App Store

Install the app “Technics Audio Connect”

By creating a Bluetooth® connection with a smartphone or tablet installed with the “Technics Audio Connect”
app (free of charge), you can enjoy a wide variety of features, such as the following:

• Software updates

• Change the functions assigned to the touch sensors (Customization of touch sensor)

• Customization of various settings (Connection mode setting/Auto power off setting/Guidance language setting, etc.)

• “Switch/Find headphones” function

• Check remaining battery charge

• Access to this document

Preparation

• Turn on the unit.

Download the “Technics Audio Connect” app (free of charge) to the smartphone or

1

tablet.

Start up the “Technics Audio Connect” app.

2

• Follow the on-screen instructions to operate.

Note

• Always use the latest version of the “Technics Audio Connect” app.

• There may sometimes be changes made to the operating procedures, displays, etc., on the “Technics Audio Connect”
app. Refer to the support site for details.

20

Preparation

Bluetooth

Bluetooth ON

EAH-AZ60

Device

e.g. [EAH-AZ60]

Select

Connecting a Bluetooth® device

Preparation

• Put the earphones into the charging cradle.

• Place the Bluetooth

• Check the device operation using its operation instructions as required.

• Using the “Technics Audio Connect” app (free of charge) makes connecting with Bluetooth

Pairing procedure - When pairing your earphones first time with a Bluetooth® device

Take both earphones (L and R) out of the charging cradle.

1

• The earphone LED will light alternately in blue and red.
Note: The earphone LEDs light (Red/blue) indicates that the unit is in pairing mode.

Turn on the Bluetooth® device and enable the Bluetooth® function.

2

From the Bluetooth® menu of the Bluetooth® device,

3

select device name “EAH-AZ60” or “EAH-AZ40”.

• A BD address (Bluetooth® Device address: an alphanumeric character
string that is displayed by and unique to the device) may be displayed
before “EAH-AZ60” or “EAH-AZ40” is displayed.

• If prompted for a passkey, input the passkey “0000 (four zeros)” of this
unit.

• When the earphone LEDs blink (blue)* twice at approximately 5 second
intervals, pairing has been completed and connection has been
established.
* The batteries are low when they are blinking in red.

Confirm that the earphones and the Bluetooth® device are connected.

4

®

device within approx. 1 m (3.3 ft) from the unit.

®

simple.

Note

• This unit remembers the device lastly connected. The unit may connect automatically after turning on the power of
this unit.

21

Preparation

Connecting 2nd Bluetooth® device

Both earphones should be placed temporarily in the charging cradle for 10 seconds.

1

Remove them from the cradle and within 5 seconds while the earphone LED lights

2

(blue), touch and hold the sensor (L or R) for 7 seconds until the LED starts flashing
Red/Blue.

• The earphone LEDs light (Red/blue) indicates that the unit is in pairing mode.

Do Steps 2 to 3 of “Pairing procedure - When pairing your earphones first time with a

3

Bluetooth

Confirm that the earphones and the Bluetooth® device are connected.

4

Note

• You can pair a maximum of 10 Bluetooth® devices with the earphones. When you pair a device after the maximum
has been exceeded, previous devices are overwritten. To use overwritten devices again, do the pairing again.

• It is easier to pair if you disable the Bluetooth

• When pairing with a device after the first time, if the connection with the device does not complete within 5 minutes,
the pairing mode on the earphones cancels and they transition to connection standby mode. Perform pairing again.

• This unit remembers the device lastly connected. The unit may connect automatically after turning on the power of
this unit.

• The unit can connect to a maximum of two Bluetooth
connections”)

®

device” (l 21).

®

function of the first device when pairing with a device after the first.

®

devices at the same time. (l 27, “Creating multi-point

22

Operation

Listening to music

If the Bluetooth® compatible device supports the “A2DP” and “AVRCP” Bluetooth® profiles, music can be
played back with remote control operations on the unit.

• A2DP (Advanced Audio Distribution Profile): Transmits audio to the unit.

• AVRCP (Audio/Video Remote Control Profile): Allows remote control of the device using the unit.

1 Connect the Bluetooth

2 Select and play the music or the video on the Bluetooth

• The unit's earphones will output the music or the audio of the video being played back.

• For operating procedures during music playback (

• Operating time may become shorter depending on the usage conditions.

∫ Attention

• The unit might leak sound depending on the volume level.

• When the volume is increased to near maximum level, music may sound distorted. Decrease the volume until the
distortion is cleared.

®

device and the unit. (l 21, “Connecting a Bluetooth® device”)

®

device.

l 28, “Operating with the touch sensors”)

23

Operation

Making a phone call

With Bluetooth® enabled phones (cell phones or smartphones) that support the “HSP” or “HFP” Bluetooth®
profile, you can use the unit for phone calls.

• HSP (Headset Profile):
This profile can be used to receive monaural sounds and establish two-way communication using the
microphone on the unit.

• HFP (Hands-Free Profile):
In addition to the HSP functions, this profile has the incoming and outgoing calls function.
(This unit does not have a function that allows you to make phone calls independently of a Bluetooth
phone.)

®

enabled

1 Connect the Bluetooth

®

device and the unit. (l 21, “Connecting a Bluetooth® device”)

2 Touch a touch sensor (L or R) on the earphone once to answer an incoming call.

• During an incoming call, ringtone will sound from the unit and the earphone LEDs will blink.

• (HFP only) To reject a phone call, touch and hold a touch sensor (L or R) for about 2 seconds.

3 Start talking.

• The earphone LEDs will repeatedly blink 2 times during a call.

• To mute the voice during a call, touch the touch sensor (R) twice.
(To cancel muting, touch the touch sensor (R) twice again while muting.)

• To switch the noise level of the other party during a call, touch the touch sensor (R) 3 times.
Voices will be easier to hear when you reduce the audio noise from the other party.
This function is effective in reducing the noise heard from continuous sources (ventilation fans, etc.) in the
vicinity of the other party.

• The volume can be adjusted during a phone call.
For operating procedures (

l 28, “Operating with the touch sensors”)

4 Touch and hold an earphone touch sensor (L or R) for about 2 seconds to end the call.

Note

• There may be instances when hands free setting needs to be done on the Bluetooth® enabled phone.

• Depending on the Bluetooth
the unit.

• You can have the Bluetooth
Bluetooth

®

enabled phone. (l 26, “Activating voice functions”)

®

enabled phone, you may hear incoming and outgoing call ringtones of the phone from

®

enabled phone make phone calls by using the microphone of the unit and an app of the

24

Operation

Using the external sound control

The external sound control function switches between Noise cancelling and Ambient sound.

1 While wearing the earphones, touch and hold the touch sensor (R) for about 2 seconds.

• The mode is switched each time you touch and hold the touch sensor. (A guidance message will notify you of the
mode you switched to.)

[EAH-AZ60]

Noise cancelling Ambient sound

• The default level setting is “Noise cancelling”.

• When the “Technics Audio Connect” app is used, you can set to “OFF”.

[EAH-AZ40]

Ambient sound

• The default level setting is “Ambient sound OFF”.

Ambient sound

OFF

2 Adjust the volume of the playback device.

∫ Noise cancelling ([EAH-AZ60] only)

Reduces the sounds (noise) you can hear from outside.

• Noise cancelling can be optimised with the “Technics Audio Connect” app. Adjust it beforehand to achieve the best
condition.

• While using the noise cancelling function, a very small amount of noise which is generated from the circuit that
reduces noise may be heard, but this is normal and not indicative of any trouble. (This very-low-level noise may be
heard in quiet places or in the blank parts between tracks.)

∫ Ambient sound

You can hear ambient sound through the microphones embedded in the earphones while enjoying music.

25

Operation

Useful functions

Using the app “Technics Audio Connect”

By creating a Bluetooth® connection with a smartphone installed with the “Technics Audio Connect” app (free of
charge), you can enjoy a wide variety of features, such as changing the settings on the earphones. (l 20)

Activating voice functions

You can use a touch sensor on the earphone to activate the voice functions (Amazon Alexa, Siri etc.) on your
smartphone or similar device.

1 Connect the Bluetooth

2 Touch and hold the touch sensor (L) on the earphone until the voice function is

activated.

• The voice assistant function on the Bluetooth® device is activated.

Note

• For details about voice function commands, refer to the operating instructions for the Bluetooth® device.

• The voice function may not work depending on the smartphone, etc., specifications and the app version.

After doing Step 1 above, complete the setup below to use Amazon Alexa as your voice assistant.

1 In the “Technics Audio Connect” app, select Amazon Alexa as your voice assistant.
2 Follow the on-screen instructions to operate.

• After signing into Amazon, you will need to add headphones in the device setup.

• Install the latest version of the Amazon Alexa app.

• Alexa is not available in all languages and countries. Alexa features and functionality may vary by location.

• For more details, refer to the manuals or similar support materials of the apps.

®

device and the unit. (l 21, “Connecting a Bluetooth® device”)

26

Operation

Creating multi-point connections

A maximum of two Bluetooth® devices can be connected at the same time.

For information about the connection and registration of Bluetooth
“Connecting a Bluetooth

1 Pair this unit with each of the Bluetooth
2 Connect the first Bluetooth
3 Connect the second Bluetooth

Note

• For more details, including more specific setup instructions, refer to the operating instructions for the Bluetooth®
devices.

• This may not work with some apps and software.

®

device”)

®

®

device and the unit.

®

device and the unit.

devices.

®

devices and the unit (l 21,

Using just one earphone

By pairing (registering) this unit, you can also use just one of the earphones independently.
For example, if you take just the R side earphone out and leave the L side earphone in the charging cradle, the
R side earphone will connect to the smartphone. This way, you can listen to music or make a call with one
earphone while charging the other. (l 21, “Connecting a Bluetooth

• When you are using just one of the earphones, taking the other earphone out of the charging cradle will automatically
connect the earphones wirelessly with each other and switch use to both earphones. The sound will be stereo.

®

device”) The sound will be monaural.

27

Operation

Operating with the touch sensors

You can operate the touch sensors on the earphones to change to the Bluetooth® pairing mode, or remote
control the Bluetooth

• Depending on the Bluetooth® device or the app, even if you operate the touch sensors on the earphones, some
functions may not respond or may operate differently from the descriptions below.

∫ List of operations available with the touch sensors

Function Touch sensor (L) Touch sensor (R)

Listening to music

Playback/pause Touch once

Raise the volume Touch rapidly 3 times –

Lower the volume Touch rapidly 2 times –

Forward a track – Touch rapidly 2 times

Back a track – Touch rapidly 3 times

Making a phone call

Receive a phone call Touch once while receiving the call

Raise the volume Touch rapidly 3 times –

Lower the volume Touch rapidly 2 times –

Mute the voice of the call

Switch the noise level heard
from the other party

Reject a phone call Touch and hold for about 2 seconds while receiving the call

End a phone call Touch and hold for about 2 seconds during the call

Change control of external
sounds

Start the voice assistant Touch and hold for about

Set to the Bluetooth

*2

mode

Return to the factory settings (l 29, “Restoring to the factory settings”)

*1 To cancel muting, touch the touch sensor (R) twice again while muting.
*2 With both earphone LEDs (L and R) blinking alternately in blue and red

®

device.

®

pairing

*1

2 seconds

(l 21, “Connecting a Bluetooth® device”)

–

–

–

Touch rapidly 2 times during the
call

Touch rapidly 3 times during the
call

Touch and hold for about
2 seconds

–

Note

• You can change the functions assigned to the touch sensors on the “Technics Audio Connect” app (free of charge).
(Customization of touch sensor) (

• You can also use just one side of the earphones independently. In this case, it is only possible to perform operations
available on the side you are using.

• A beep sounds to indicate that you have touched to reach either the maximum or minimum volume level.

l 20)

28

Other

Restoring to the factory settings

When you want to delete all pairing device information, etc. in the earphones, you can restore the earphones to
the factory settings (original settings upon purchase).

1 Put both earphones (L and R) into the charging cradle to charge the earphones fully.
2 Take the R side earphone out of the charging cradle.
3 While the earphone LED lights (blue) (about 5 seconds), touch and hold the touch

sensor (R) for about 7 seconds.

• The earphone LED will light alternately in blue and red.

4 Release your finger from the touch sensor (R).
5 Touch and hold the touch sensor (R) for about 10 seconds.

• The earphone LED (blue) blinks rapidly, and when the power turns off, the earphone returns to the factory
settings.

6 Do the same Steps 2 to 5 above for the L side earphone.

Note

• To re-pair the earphones with a Bluetooth® device, delete the registered information (device name: EAH-AZ60 or
EAH-AZ40) on the device, then pair the earphones with the Bluetooth

• Some setting values, such as the language settings for voice prompts and Amazon Alexa, are kept.

®

device again. (l 21)

29

Other

Copyright, etc.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of
such marks by Panasonic Corporation is under license.
Other trademarks and trade names are those of their respective owners.

Apple, the Apple logo and Siri are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc.

Google, Android, Google Play, and other related marks and logos are trademarks of Google LLC.

Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

[EAH-AZ60] LDAC and LDAC logo are trademarks of Sony Corporation.

Other system names and product names appearing in this document are in general the registered
trademarks or trademarks of the respective developer companies.
Note that the

This product incorporates the open source software other than the software licensed under the GPL V2.0
and/or LGPL V2.1. The software categorized as above are distributed in the hope that it will be useful, but
WITHOUT ANY WARRANTY, without even the implied warranty of MERCHANTABILITY or FITNESS FOR A
PARTICULAR PURPOSE. Please refer to the detailed terms and conditions thereof shown at the following
web page.

https://panasonic.jp/support/global/cs/audio/download/index.html

TM

mark and ® mark do not appear in this document.

30

Other

Troubleshooting

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if
the remedies indicated in the chart do not solve the problem, refer to “Customer Services Directory”* if you
reside in the U.S.A., or refer to “CONTACT INFORMATION”* if you reside in Canada, or consult your dealer for
instructions.

* Refer to “Limited Warranty”.

Sound and audio volume

No sound.

• Make sure that the earphones and the Bluetooth® device are connected correctly. (l 21)

• Check if music is playing on the Bluetooth

• Make sure that the earphones are turned on and the volume is not set too low.

• Pair and connect the Bluetooth

• Check if the Bluetooth

l 23). Also refer to the operating manual for the Bluetooth

(

®

®

device and the earphones again. (l 21)

compatible device supports “A2DP” profile. For details on profiles, see “Listening to music”

Low volume.

• Also raise the volume on the Bluetooth® device, not just on the earphones.

• Make sure there is no earwax, foreign matter, etc., attached to the earpieces of the earphones.
Remove the earpieces from the main unit (earphones) and refer to “Earphones/Earpieces” (

Sound from the device is cut off. / Too much noise. / Sound quality is bad.

• Sound may be disrupted if signals are blocked. Do not fully cover the earphones with the palm of your hand, etc.

• The device may be out of the 10 m (33 ft) communication range. Move the device closer to the earphones.

• Remove any obstacle between the earphones and the device.

• Switch off any wireless LAN device when not in use.

®

device.

®

compatible device.

l 5) to clean them.

Bluetooth® device connection

The device cannot be connected.

• You can pair a maximum of 10 Bluetooth® devices with the earphones. When you pair a device after the maximum
has been exceeded, previous devices are overwritten. To use overwritten devices again, do the pairing again.

• Delete the registration information for this unit from the Bluetooth

l 21)

again. (

®

menu, etc., of the Bluetooth® device, then pair

Phone Calls

The voice of the person on the other end of the call is small.

• Also raise the volume on the Bluetooth® device, not just on the earphones.

Cannot make a phone call.

• Check if the Bluetooth® compatible device supports “HSP” or “HFP” profile. For details on profiles, see “Listening to

• Check the audio settings on the Bluetooth

l 23) and “Making a phone call” (l 24). Also refer to the operating manual for the Bluetooth

music” (
phone.

with this unit, change the setting. (

®

compatible telephone, and if the setting does not allow communication

l 21)

®

enabled

The other party finds it hard to hear your voice during a call.

• The earphones detect your voice with voice activity detection microphones to enable the other party to hear it. Your
voice cannot be detected if the earpieces are not fitted snugly into your ears. Replace with earpieces that fit snugly
into your ears. (

l 12)

31

Other

General

Cannot operate the earphones.

• Try turning the power off and on. (After placing once into the charging cradle and waiting for about 15 seconds, take
them out again.) (

• Touch sensor operations may be off. For more details, refer to the operating instructions for the “Technics Audio
Connect” app. (

l 19)

l 20)

The left and right batteries deplete at different rates.

• There may be some difference between left and right due to signal and usage conditions.

Amazon Alexa is not responding.

• Make sure that the Amazon Alexa app is activated.

• Make sure that the voice assistant is set to Amazon Alexa.

• Make sure that data communication is enabled on the mobile device.

• Make sure that the device is paired with the Amazon Alexa app.

Power supply and charging

Cannot charge the unit.

• Is the USB charging cord connected firmly to the USB terminal of the computer? (l 15)

• Have the earphones been put into the charging cradle correctly? (

• Make sure to charge in a room temperature between 10 oC and 35 oC (50 oF to 95 oF).

• Make sure the computer is turned on and is not on standby or sleep mode.

• Is the USB port you are currently using working properly? If your computer has other USB ports, unplug the connector
from its current port and plug it into one of the other ports.

• If the measures mentioned above are not applicable, unplug the USB charging cord and plug it in again.

• If the charging time and operating time get shorter, the batteries in the earphones and charging cradle may be getting
depleted. (Charging cycles for built-in batteries: about 500 times each)

The earphones or charging cradle get warm during charging.

• The earphones and charging cradle may get warm while charging, but this is normal.

The earphones do not turn on.

• After placing once into the charging cradle and waiting for about 15 seconds, take them out again.

l 15)

32

Other

Status of the charging cradle LED

Charging cradle LED Discription

The charging cradle LED (cyan)
does not flash even after putting
the earphones into the charging
cradle.

You are trying to charge and the
charging cradle LED goes out
soon after starting.

Does not light or blink even
when you open the charging
cradle lid.

Red blinks rapidly. The unit is not charged correctly.

Cyan blinks rapidly. The earphones are not inserted correctly.

There is no charge remaining in the charging cradle battery.

• First charge the charging cradle.

The charging cradle is fully charged.

• If the charging cradle LED (cyan) does not blink with the earphones in the
charging cradle when the lid of the charging cradle is opened, then the
earphones are fully charged.

There is no charge in the battery.

• Use the USB charging cord (supplied) to charge. (l 15)

• Take the earphones out of the charging cradle, and after unplugging the
USB charging cord, close the lid and leave it for 3 minutes. Then open the
lid of the charging cradle and confirm that the power turns on.

• Unplug the USB charging cord and plug it in again. If it still blinks red again,
refer servicing to qualified service personnel.

• Please reinsert the earphones correctly.

• There is dust or droplets of water on the terminals of the earphones and
charging cradle. Remove dust and water droplets.

33

Specifications

∫ General

Power supply
(Charging cradle)

Internal Battery Earphones: 3.7 V,

*1

Operating time
(Earphones)

Operating time
(Earphones i Charging
cradle)

*1

DC 5V, 500mA

Lithium polymer 85 mAh
Charging cradle: 3.7 V,
Lithium polymer 650 mAh

Approx. 7.0 hours
(Noise cancelling: ON, AAC)
Approx. 7.5 hours
(Noise cancelling: OFF, AAC)
Approx. 5.5 hours
(Noise cancelling: ON, SBC)
Approx. 6.0 hours
(Noise cancelling: OFF, SBC)
Approx. 4.5 hours
(Noise cancelling: ON, LDAC)
Approx. 5.0 hours
(Noise cancelling: OFF, LDAC)

Approx. 24 hours
(Noise cancelling: ON, AAC)
Approx. 25 hours
(Noise cancelling: OFF, AAC)
Approx. 22 hours
(Noise cancelling: ON, SBC)
Approx. 23 hours
(Noise cancelling: OFF, SBC)
Approx. 16 hours
(Noise cancelling: ON, LDAC)
Approx. 17 hours
(Noise cancelling: OFF, LDAC)

Other

EAH-AZ60 EAH-AZ40

Earphones: 3.7 V,
Lithium polymer 55 mAh
Charging cradle: 3.7 V,
Lithium polymer 450 mAh

Approx. 7.5 hours (AAC)
Approx. 5.5 hours (SBC)

Approx. 25 hours (AAC)
Approx. 19 hours (SBC)

34

Other

*1

Call time
(Earphones)

Waiting Time
(Earphones)

*1

Approx. 4.0 hours (JMV*3: ON)
Approx. 5.5 hours (JMV

*3

: OFF)

Approx. 9 hours
(Noise cancelling: ON)
Approx. 15 hours
(Noise cancelling: OFF, Auto power off
does not work)

EAH-AZ60 EAH-AZ40

Quick charge Operating

*1

time

15 min. charge, Approx. 70 min.
(Noise cancelling: ON, AAC)

(Earphones)

Charging time
(25 oC (77 oF))

*2

Earphones: Approx. 2.0 hours
Charging cradle: Approx. 2.5 hours
Earphones with Charging cradle:
Approx. 3.5 hours

Charging temperature range 10 oC to 35 oC (50 oF to 95 oF)

Operating temperature range 0 oC to 40 oC (32 oF to 104 oF)

Operating humidity range 35 %RH to 80 %RH (no condensation)

Mass (Weight) Earphone: Approx. 7 g (0.25 oz) (one

side only: L and R are the same)
Charging cradle: Approx. 45 g (1.6 oz)

*1 It may be shorter depending on the operating conditions.
*2 The time required to charge the batteries from empty to full.
*3 JustMyVoice

TM

Approx. 3.0 hours (JMV
Approx. 5.0 hours (JMV

*3

: ON)

*3

: OFF)

Approx. 19 hours
(Auto power off does not work)

15 min. charge, Approx. 90 min. (AAC)

Earphones: Approx. 2.0 hours
Charging cradle: Approx. 2.5 hours
Earphones with Charging cradle:
Approx. 3.0 hours

Earphone: Approx. 5 g (0.18 oz) (one
side only: L and R are the same)
Charging cradle: Approx. 30 g (1.1 oz)

35

Other

∫ Bluetooth® section

Bluetooth

Wireless equipment classification Class 1

Max RF Power 9dBm

Frequency band 2402 MHz to 2480 MHz

Supported profiles A2DP, AVRCP, HSP, HFP

Supported codec SBC, AAC, LDAC SBC, AAC

Operating distance Up to 10 m (33 ft)

®

system specification Ver. 5.2

EAH-AZ60 EAH-AZ40

∫ Earphones section

EAH-AZ60 EAH-AZ40

Driver units 8 mm (5/16 in) 6 mm (1/4 in)

Microphone Monaural, MEMS Mic

∫ Charging cradle section

Charging terminal USB Type-C Shape

∫ Accessory section

EAH-AZ60 EAH-AZ40

USB Charging Cord
(Input Plug: USB Type-A Shape,
Output Plug: USB Type-C Shape)

Earpieces set XS1, XS2, S1, S2, M, L, XL

Approx. 0.2 m (0.66 ft)

each 2 pcs., (Size M Attached)

XS, S, M, L each 2 pcs.,
(Size M Attached)

∫ Water resistant

Water resistant IPX4 equivalent (earphones only)

• Specifications are subject to change without notice.

36

Other

When disposing of the product

The built-in batteries are a valuable recyclable resource. When disposing of this unit, rather than disposing of in
general waste (non-combustible garbage), follow the local national laws and take to the appropriate collection
point. Contact your local government organization if you are unsure of your local collection point.
Refer to the specifications in this document for information about the batteries.

37

Other

Earpiece cleaning

Regular cleaning is necessary to continue using the earpieces comfortably.
Earwax and other foreign matter attached to the holes of the earpieces can change the acoustic characteristics,
such as making the sound smaller, and also be the cause of malfunctions.

1 Remove the earpieces.

• Grip the earpieces and twist gently as you pull off.

• If you clean the earpieces while they are attached to the earphones, you
may damage the protective mesh on the earphones.

2 Use cotton swabs, etc., to gently wipe

the outside of the earpieces to
remove foreign matter.

• Regularly use a diluted neutral detergent to
hand wash the earpieces, and wipe off the
moisture well after washing. (
earpieces are very dirty”)

• If you clean the earpieces while they are
attached to the earphones, you may damage
the protective mesh on the earphones.

l 39, “When the

3 Remove earwax, foreign matter,

etc., that has attached to the
protective mesh of the earphones
by blowing on it, etc.

• If hair styling product or make-up gets onto
the earphones, wipe off immediately with a
soft dry cloth. (Do not touch the protective
mesh as this can have an effect on audio
characteristics.)

• You may block the protective mesh if you try
to remove with a cotton swab, etc., which can lead to malfunctions.

4 Attach the earpieces.

• Make sure the earpieces are fitted firmly onto the earphones and confirm that
they are not at an angle.

• Store the earphones in the charging cradle to protect them from foreign matter,
etc., getting on them.

38

Other

∫ When the earpieces are very dirty

1 Wash the earpieces with the tips of your fingers.

(Using a diluted neutral detergent in warm water is effective.)

• Do not remove the sponges from the earpieces.

2 Rinse well with clean water after washing.

3 Put in between a soft, dry cloth, press

firmly 3 to 5 times to ensure the moisture
is eliminated.

• After washing the earpieces, eliminate the moisture
and dry thoroughly.

・・・





・・・

39

Other

Declaration of Conformity (DoC)

Hereby, “Panasonic Corporation” declares that this product is in compliance with the essential requirements and
other relevant provisions of Directive 2014/53/EU.
Customers can download a copy of the original DoC to our RE products from our DoC server:
http://www.ptc.panasonic.eu
Contact to Authorized Representative:
Panasonic Marketing Europe GmbH,
Panasonic Testing Centre, Winsbergring 15, 22525 Hamburg, Germany

Type of wireless Frequency band

Bluetooth

Declaration of Conformity for Radio Equipment in UK

Panasonic Corporation declares that the radio equipment type (Model Numbers are referred in the Operating
Instructions) is in compliance with The Radio Equipment Regulations 2017. The full text of the UK declaration of
conformity is available at the following internet address:
https://www.ptc.panasonic.eu/compliance-documents
Contact in the UK : Panasonic Testing Centre on behalf of Panasonic UK,
a branch of Panasonic Marketing Europe GmbH (Importer),
Maxis 2, Western Road, Bracknell, Berkshire, RG12 1RT

®

2,402 - 2,480 MHz 14 dBm

Maximum power

(dBm e.i.r.p)

Disposal of Old Equipment and Batteries
Only for European Union and countries with recycling systems

These symbols on the products, packaging, and/or accompanying documents mean that used
electrical and electronic products and batteries must not be mixed with general household waste.
For proper treatment, recovery and recycling of old products and used batteries, please take them to
applicable collection points in accordance with your national legislation.
By disposing of them correctly, you will help to save valuable resources and prevent any potential
negative effects on human health and the environment.
For more information about collection and recycling, please contact your local authority.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national
legislation.

(Note for the battery symbol (bottom symbol)):

This symbol might be used in combination with a chemical symbol. In this case it complies with the
requirement set by the Directive for the chemical involved.

This telecommunication equipment conforms to NTC/NBTC technical requirement.

Complies with

IMDA Standards

DB01017

40

Other

Customer Service

Customer Service Directory

COUNTRY WEB SITE CONTACT CENTER

800-7262

01-8000-947262

Dominican Rep.

800-847-7262

Panama

Colombia

Ecuador

Costa Rica

El Salvador

Guatemala

Uruguay

Paraguay

Chile

Peru

Venezuela

Mexico

Argentina

www.panasonic.com/pa/soporte/

www.panasonic.com/co/soporte/

www.panasonic.com/pa/soporte/

www.panasonic.com/pa/soporte/

www.panasonic.com/pa/soporte/

www.panasonic.com/pa/soporte/

www.panasonic.com/pa/soporte/

www.panasonic.com/pa/soporte/

www.panasonic.com/cl/soporte/

www.panasonic.com/pe/soporte/

www.panasonic.com/pa/soporte/

www.panasonic.com/pa/soporte/

www.panasonic.com/mx/soporte/

1-800-726276

800-7262737

800-7262

1-801-811-7262

0-800-7262

Web Site

800-390-602

0800-00726

Web Site

809-200-8000

022-797-5000

55-5000-1200

0800-333-7262
0810-321-7262

Obtain products information and operative assistant; localize the closer

distributor or Service Center; buy spare parts and accessories by our

Web Site to Latin America or calling our Contact Center:

For Caribbean countries that speak English please enter this web site
in order to find information of our products and operative assistant:
www.panasonic.com/caribbean

Useful information (Only for Latin American countries)

41

Sales and Support Information

PNQP1654YA

F0921MH1121

Customer Communications Centre

• For customers within the UK: 0333 222 8777

• For customers within Ireland: 01 447 5229

• Monday–Friday 9:00 am–5:00 pm (Excluding public holidays).

• For further support on your product, please visit our website:

www.technics.com/uk/

Importer for UK

Panasonic UK, a branch of Panasonic Marketing Europe GmbH, Maxis 2,
Western Road, Bracknell, Berkshire, RG12 1RT

Manufactured by:

Authorized Representative in Europe:

Panasonic Corporation of North America

Two Riverfront Plaza, Newark, NJ 07102-5490

http://shop.panasonic.com

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga, Ontario L4W 2T3

www.panasonic.com



Panasonic Corporation 2021

Panasonic Corporation
Kadoma, Osaka, Japan
Panasonic Marketing Europe GmbH
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, Germany

Panasonic Corporation

http://www.panasonic.com

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EU