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EAH-A800
Digital Wireless Stereo Headphones
Owner’s Manual
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Thank you for purchasing this product.
For US and Canada only
Pour les É.-U. et le Canada seulement
Please read these instructions carefully before using this product, and save this manual for future use.
Register online at http://shop.panasonic.com/support
If you have any questions, visit:
In the U.S.A.:
http://shop.panasonic.com/support
In Canada:
www.panasonic.ca/english/support
(U.S. customers only)
IMPORTANT SAFETY INSTRUCTIONS
Read these operating instructions carefully before using the unit. Follow the safety instructions on the unit and
the applicable safety instructions listed below. Keep these operating instructions handy for future reference.
1 Do not use this apparatus near water.
2 Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.
3 Unplug this apparatus during lightning storms or when unused for long periods of time.
4 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate
normally, or has been dropped.
5 Clean only with dry cloth.
Safety precautions
A lithium ion battery that is recyclable powers the product you have purchased.
Please call 1-800-8-BATTERY for information on how to recycle this battery.
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THE FOLLOWING APPLIES ONLY IN THE U.S.A. AND CANADA.
This device complies with Part 15 of FCC Rules and Innovation, Science and Economic Development
Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation.
FCC ID: ACJ-EAH-A800
Model: EAH-A800
IC: 216A-EAHA800
This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
(For the U.S.A. only)
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and
meets the FCC radio frequency (RF) Exposure Guidelines as this equipment has very low levels of RF
energy.
(For Canada only)
EAH-A800 has been tested and found to comply with ISED radiation exposure limits set forth for an
uncontrolled environment and meets RSS-102 of the ISED radio frequency (RF) Exposure rules.
THE FOLLOWING APPLIES ONLY IN THE U.S.A.
FCC Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
Any unauthorized changes or modifications to this equipment would void the user’s authority to operate this
device.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Supplier’s Declaration of Conformity
Trade Name: Technics
Model No.: EAH-A800
Responsible Party: Panasonic Corporation of North America
Support Contact: http://shop.panasonic.com/support
Two Riverfront Plaza, Newark, NJ 07102-5490
THE FOLLOWING APPLIES ONLY IN CANADA.
CAN ICES-3(B)/NMB-3(B)
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∫Unit
WAR NING :
To reduce the risk of fire, electric shock or product damage,
• Do not expose this unit to rain, moisture, dripping or splashing.
• Do not expose units containing batteries to excessive heat (e.g., from storage in direct sunlight, fire
or the like).
• Use only manufacturer’s recommended accessories.
• Do not disassemble the product.
• Do not repair this unit by yourself. Refer servicing to qualified service personnel.
Avoid the use in the following conditions
• High or low extreme temperatures during use, storage or transportation.
• Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an
explosion.
• Extremely high temperature and/or extremely low air pressure that can result in an explosion or the leakage of
flammable liquid or gas.
• Do not place this unit near a heat source.
• Do not listen with this unit at high volume in places where you need to hear sounds from the surrounding
environment for safety, such as at railroad crossings, and construction sites.
• Keep this unit away from something susceptible to the magnetism. Such devices as a clock may not operate
correctly.
• When using this unit in an airplane, heed the instructions given by the airline company. Some airlines may
forbid your using the unit. For further details, contact the airline you will be flying with.
• Do not wear the headphones while charging.
• Contains small parts which may be a choking hazard. Not suitable for children under age 3.
• This product contains magnetic material. Consult your physician on whether this might affect your implantable
medical device.
• Keep the airplane adaptor out of reach of children to prevent swallowing.
• Proper charging is not possible if there is dust or droplets of water on the charging terminal of the headphones.
Remove the dust or water droplets before charging.
• Be aware that this unit may get warm while charging or immediately after charging. Depending on your
constitution and health status, putting the headphones on may trigger adverse reactions such as skin redness,
itching, and rash if the headphones have just been disconnected from the power source and are still warm.
• Do not use any other USB charging cords except the supplied one.
• Do not use any other detachable cords except the supplied one.
∫Battery
• Do not heat or expose to flame.
• Do not leave the battery in a car exposed to direct sunlight for a long period of time with doors and windows
closed.
• Battery mishandling can cause electrolyte leakage which can damage items the leaked fluid comes into
contact with. If electrolyte leaks from the battery, consult your dealer. Wash thoroughly with water if electrolyte
comes in contact with any part of your body.
• When disposing of the battery, please contact your local authorities or dealer and ask for the correct method of
disposal.
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∫Allergies
• Discontinue use if you experience discomfort with the ear pads or any other parts that directly contact your
skin.
• Continued use may cause rashes or other allergic reactions.
∫Precautions for listening with the Headphones
• Excessive sound pressure from earphones and headphones can cause hearing loss.
• Do not use your headphones at a high volume. Hearing experts advise against continuous extended play.
• If you experience a ringing in your ears, reduce volume or discontinue use.
• Do not use while operating a motorised vehicle. It may create a traffic hazard and is illegal in many areas.
• You should use extreme caution or temporarily discontinue use in potentially hazardous situations.
• Do not use the headphones if they emit any loud unusual noise. If this happens, turn the headphones off and
contact customer service.
• Remove headphones immediately if you experience a warming sensation or loss of audio.
• The headphones do not play audio while charging.
This unit may receive radio interference caused by mobile telephones during use. If such interference occurs,
please increase separation between this unit and the mobile telephone.
Use only the supplied USB charging cord when connecting to a computer.
The symbols on this product (including the accessories) represent the following:
: DC
Í : Standby
I : ON
Conforms to
UL STD 62368-1.
Certified to CAN/CSA STD
C22.2 No.62368-1.
Conforme à la norme CAN/CSA
4004466
C22.2 No.62368-1.
1 Remove the left ear pad to view certification information.
2 Certification information (A) is indicated on the speaker plate portion, which becomes visible when the
left ear pad (L side) is removed.
3 To attach the ear pad, insert the clips B into the matching parts C on the ear pad. (There are 6 clips)
If you pull the ear pad too much, the ear pad can tear.
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About Bluetooth
Panasonic bears no responsibility for data and/or information that is compromised during a wireless
transmission.
®
∫Frequency band used
This unit uses the 2.4 GHz frequency band.
∫Certification of this unit
• This unit conforms to frequency restrictions and has received certification based on frequency laws. Thus, a
wireless permit is not necessary.
• The actions below are punishable by law in some countries:
– Taking apart/modifying this unit.
– Removing specification indications.
∫Restrictions of use
• Wireless transmission and/or usage with all Bluetooth® equipped devices is not guaranteed.
• All devices must conform to standards set by Bluetooth SIG, Inc.
• Depending on the specifications and settings of a device, it can fail to connect or some operations can be
different.
• This unit supports Bluetooth
this security may not be sufficient. Transmit data wirelessly to this unit with caution.
• This unit cannot transmit data to a Bluetooth
®
security features. But depending on the operating environment and/or settings,
®
device.
∫Range of use
Use this unit at a maximum range of 10 m (33 ft).
The range can decrease depending on the environment, obstacles or interference.
∫Interference from other devices
• This unit may not function properly and troubles such as noise and sound jumps may arise due to radio wave
interference if this unit is located too close to other Bluetooth
band.
• This unit may not function properly if radio waves from a nearby broadcasting station, etc. is too strong.
®
devices or the devices that use the 2.4 GHz
∫Intended usage
• This unit is for normal, general use only.
• Do not use this system near an equipment or in an environment that is sensitive to radio frequency
interference (example: airports, hospitals, laboratories, etc).
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Table of contents
IMPORTANT SAFETY INSTRUCTIONS .................................................................................................... 2
Safety precautions ...................................................................................................................................... 2
About Bluetooth
Before use
Accessories................................................................................................................................................. 8
Maintenance................................................................................................................................................ 8
Part names.................................................................................................................................................. 9
Preparation
Charging.................................................................................................................................................... 10
Turning the power on/off ............................................................................................................................11
Install the app “Technics Audio Connect” .................................................................................................. 12
Connecting a Bluetooth
• Pairing procedure - When pairing your headphones first time with a Bluetooth
• Connecting 2nd Bluetooth
Operation
Listening to music ..................................................................................................................................... 15
• Remote controlling.............................................................................................................................. 16
Making a phone call .................................................................................................................................. 17
Using the external sound control............................................................................................................... 18
Useful functions......................................................................................................................................... 19
• Using the app “Technics Audio Connect” ........................................................................................... 19
• Activating voice functions ................................................................................................................... 19
• Creating multi-point connections ........................................................................................................ 20
• Battery level notification...................................................................................................................... 20
• Using the detachable cord (supplied) ................................................................................................. 21
• Resetting the unit ............................................................................................................................... 21
Other
Restoring to the factory settings................................................................................................................ 22
Copyright, etc............................................................................................................................................ 23
Troubleshooting......................................................................................................................................... 24
• Sound and audio volume.................................................................................................................... 24
• Bluetooth
• Phone Calls ........................................................................................................................................ 25
• General............................................................................................................................................... 25
• Power supply and charging ................................................................................................................ 26
Storage of the unit..................................................................................................................................... 27
Specifications ............................................................................................................................................ 28
To remove the battery when disposing of this unit .................................................................................... 30
Useful information (Only for Latin American countries)............................................................................. 32
®
......................................................................................................................................... 6
®
device................................................................................................................ 13
®
device ..................................................................................................... 14
®
device connection.............................................................................................................24
®
device .................... 13
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Before use
Expressions used in this document
• Pages to be referred to are indicated as “l ±±”.
• The product illustrations may differ from the actual product.
Accessories
Please check and identify the supplied accessories.
To order accessories, contact the dealer from whom you have made your purchase.
1 x Carrying case
1 x USB charging cord
1 x Detachable cord
1 x Airplane adaptor
Only for U.S.A.:
To order accessories, refer to “Limited Warranty (ONLY FOR U.S.A.)” on “Safety Instructions”.
Maintenance
Clean this unit with a dry and soft cloth.
• When the unit is very dirty, wipe off the dirt with a cloth that has been dipped in water and well wrung, then wipe with
a dry cloth.
• Do not use solvents including benzine, thinner, alcohol, kitchen detergent, a chemical wiper, etc. This might cause the
exterior case to be deformed or the coating to come off.
Keeping the battery performance.
• During the long period of disuse, full charge this unit once every 6 months to keep the battery performance.
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Part names
1
2
3
4
5
6
7
8
11
12
9
10
Right (R) side
Before use
1 Touch sensor
• Touch this sensor to switch the external sound
control mode.
• The touch sensor responds to operations only
when this unit is worn.
2[i] button
3 Multi function button
• You can perform a variety of operations by
pressing this button.
4[j] button
5[Í/I] button
6 LED indicator
• Lights or blinks to indicate the status of this unit.
*1 Í/I : Standby/ON
*2 Examples of lighting/blinking patterns
Lighting (red) Charging is in progress
Lighting alternately in blue and red Bluetooth
Blinking slowly (blue)
Blinking twice about every 2 seconds
(blue)
Blinking (blue)
*3 The battery is low when it is blinking in red. (
*1
*2
*3
*3
*3
Bluetooth® connection standby
A Bluetooth® pairing (registration) has been established or a call is in
progress
A call is being received
l 20, “Battery level notification”)
7 Charging terminal (DC IN)
• Connect the USB charging cord (supplied) to this
terminal when charging. (
8 Audio input terminal
• This unit can be used as normal headphones by
connecting the detachable cord (supplied).
9 Ear pads
10 Raised dot indicating the left side
11 Microphones for noise canceling
12 Microphones for calls
®
pairing (registration) standby
l 10, “Charging”)
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Preparation
Right (R)
side
Charging
The rechargeable battery (installed in the unit) is not charged initially. Charge the battery before using the unit.
• Proper charging is not possible if there is dust or droplets of water on the charging terminal of the headphones.
Remove the dust or water droplets before charging.
• Be aware that this unit may get warm while charging or immediately after charging. Depending on your constitution
and health status, putting the headphones on may trigger adverse reactions such as skin redness, itching, and rash if
the headphones have just been disconnected from the power source and are still warm.
Use the USB charging cord (supplied) (B) to
connect this unit to a 5.0 V power source
(1200 mA or higher) (C).
A
: LED indicator
B
: USB charging cord (supplied)
• Check the direction of the terminals and plug in/out
straight holding onto the plug. (It may result in malfunction
by the deforming of the terminal if it is plugged in obliquely
or in wrong direction.)
C
: Power source (e.g., AC adaptor)
• Power source (e.g., AC adaptor) is indicated as AC
adaptor in the text.
• The LED indicator lights in red when charging is in progress.
When charging is completed, the LED indicator will go out.
• It takes approx. 3 hours to charge the battery from empty to full.
Note
• Charge in a room temperature between 10 oC and 35 oC (50 oF and 95 oF). Outside of this temperature range,
charging may stop and the LED indicator may go out.
• It is not possible to turn the power on or connect to Bluetooth
• Do not use any other USB charging cords except the supplied one. Doing so may cause malfunction.
®
devices during charging.
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Preparation
Right (R) side
Turning the power on/off
In the power-off state, press and hold [Í/l] of this unit for
approx. 2 seconds until the LED indicator lights for
1 second.
A
:[Í/l] button
B
: LED indicator
• A beep will sound, and the LED indicator will blink slowly.
∫ To turn the power off
Press and hold [Í/l] for approximately 2 seconds. A tone and English
guidance message will be heard, and the power will be turned off.
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Preparation
Android:
Google Play
iOS:
App Store
Install the app “Technics Audio Connect”
By creating a Bluetooth® connection with a smartphone or tablet installed with the “Technics Audio Connect”
app (free of charge), you can enjoy a wide variety of features, such as the following:
• Software updates
• Change the functions assigned to the touch sensors (Customization of touch sensor)
• Customization of various settings (Connection mode setting/Auto power off setting/Guidance language setting, etc.)
• Check remaining battery charge
• Access to this document
Preparation
• Turn on the unit.
Download the “Technics Audio Connect” app (free of charge) to the smartphone or
1
tablet.
Start up the “Technics Audio Connect” app.
2
• Follow the on-screen instructions to operate.
Note
• Always use the latest version of the “Technics Audio Connect” app.
• There may sometimes be changes made to the operating procedures, displays, etc., on the “Technics Audio Connect”
app. Refer to the support site for details.
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Preparation
Device
e.g.
Select
Connecting a Bluetooth® device
Preparation
• Place the Bluetooth
• Check the device operation using its operation instructions as required.
• Using the “Technics Audio Connect” app (free of charge) makes connecting with Bluetooth
®
device within approx. 1 m (3.3 ft) from the unit.
®
simple.
Pairing procedure - When pairing your headphones first time with a Bluetooth® device
In the power-off state, press and hold [Í/l] of this unit for approx. 2 seconds until the
1
LED indicator lights for 1 second.
• The LED indicator will light alternately in blue and red.
Note: The LED indicator lights (Red/blue) to indicate that the unit is in pairing mode.
Turn on the power of the Bluetooth® device, and enable the Bluetooth® function.
2
Select “EAH-A800” from the Bluetooth® device’s menu.
3
• A BD address (Bluetooth® Device address: an alphanumeric character
string that is displayed by and unique to the device) may be displayed
before “EAH-A800” is displayed.
• If prompted for a passkey, input the passkey “0000 (four zeros)” of this
unit.
• When the LED indicator blinks (blue)* twice at approximately 2 second
intervals, pairing has been completed and connection has been
established.
* The battery is low when it is blinking in red.
Confirm that this unit and the Bluetooth® device are connected.
4
Note
• If the connection with the device does not complete within 5 minutes, the pairing mode on this unit cancels and they
transition to connection standby mode. Perform pairing again.
• This unit remembers the device lastly connected. The unit may connect automatically after turning on the power of
this unit.
Bluetooth
Bluetooth ON
EAH-A800
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Preparation
Connecting 2nd Bluetooth® device
In the power-off state, press and hold [Í/l] for at least 7 seconds until the LED
1
indicator lights alternately in blue and red.
• Wait about 5 seconds after you turn off the power of the unit.
• The LED indicator lights (Red/blue) to indicate that the unit is in pairing mode.
Perform steps 2 and 3 of “Pairing procedure - When pairing your headphones first time
2
with a Bluetooth
• When the LED indicator (blue) blinks twice every approx. 2 seconds, pairing (registration) is completed.
(Connection established)
Note
• You can pair a maximum of 10 Bluetooth® devices with this unit. When you pair a device after the maximum has been
exceeded, previous devices are overwritten. To use overwritten devices again, do the pairing again.
• It is easier to pair if you disable the Bluetooth
• If the connection with the device does not complete within 5 minutes, the pairing mode on this unit cancels and they
transition to connection standby mode. Perform pairing again.
• This unit remembers the device lastly connected. The unit may connect automatically after turning on the power of
this unit.
®
device”. (l 13)
®
function of the first device when pairing with a device after the first.
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Operation
Listening to music
If the Bluetooth® compatible device supports the “A2DP” and “AVRCP” Bluetooth® profiles, music can be
played back with remote control operations on the unit.
• A2DP (Advanced Audio Distribution Profile): Transmits audio to the unit.
• AVRCP (Audio/Video Remote Control Profile): Allows remote control of the device using the unit.
Connect the Bluetooth® device and the unit. (l 13, “Connecting a Bluetooth® device”)
1
Select and play the music or the video on the Bluetooth® device.
2
• The unit's headphones will output the music or the audio of the video being played back.
• Operating time may become shorter depending on the usage conditions.
∫ Attention
• The unit might leak sound depending on the volume level.
• When the volume is increased to near maximum level, music may sound distorted. Decrease the volume until the
distortion is cleared.
Note
• Playback will pause when you take off this unit. Even after you take off the headphones, music playback will resume if
you put it on again within 60 seconds.
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Operation
Right (R) side
Remote controlling
You can control the Bluetooth® device using the unit.
• Depending on the Bluetooth® device or the app, even if you press buttons on the unit, some functions may not
respond or may operate differently from the descriptions below.
(Operation example)
Function Operation
Play / Pause Press the Multi function button. (A).
Press [i] (B).
Increase the volume
Decrease the volume
Forward to the start of next
track
Return to the start of
current track*
Fast forward
Fast rewind
* Depending on the Bluetooth
previous track.
• Press and hold [i] to continuously increase the
volume.
Press [j] (C).
• Press and hold [j] to continuously decrease the
volume.
Press the Multi function button twice quickly.
Press the Multi function button three times
quickly.
Press the Multi function button twice quickly; hold
the second press.
Press the Multi function button three times
quickly; hold the third press.
®
device or app, this may return you to the
Note
• A beep sounds to indicate that you have pressed to reach either the maximum or minimum volume level.
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Operation
Making a phone call
With Bluetooth® enabled phones (cell phones or smartphones) that support the “HSP” or “HFP” Bluetooth®
profile, you can use the unit for phone calls.
• HSP (Headset Profile):
This profile can be used to receive monaural sounds and establish two-way communication using the
microphone on the unit.
• HFP (Hands-Free Profile):
In addition to the HSP functions, this profile has the incoming and outgoing calls function.
(This unit does not have a function that allows you to make phone calls independently of a Bluetooth
phone.)
Connect the Bluetooth® device and the unit. (l 13, “Connecting a Bluetooth® device”)
1
Press the Multi function button (A) on the unit and answer the
2
incoming call.
• During an incoming call, ringtone will sound from the unit and the LED
indicator will blink.
• (HFP only) To reject the incoming call, press and hold the Multi function button
for 2 seconds.
• If you answer a call using your iOS device, it may not be routed to EAH-A800
automatically. In this case, please review the instruction accessed by the QR
code below.
®
enabled
Start talking.
3
• To mute the voice during a call, press the Multi function button twice quickly.
(To cancel muting, press the Multi function button twice quickly again while muting.)
• To switch the noise level of the other party during a call, press the Multi function button 3 times quickly.
Voices will be easier to hear when you reduce the audio noise from the other party.
This function is effective in reducing the noise heard from continuous sources (ventilation fans, etc.) in the
vicinity of the other party.
• The volume can be adjusted during a phone call. For setting instructions, see page 16.
Press and hold the Multi function button to end the phone call.
4
• A beep will sound.
Note
• There may be instances when hands free setting needs to be done on the Bluetooth® enabled phone.
• Depending on the Bluetooth
the unit.
• You can have the Bluetooth
Bluetooth
®
enabled phone. (l 19, “Activating voice functions”)
®
enabled phone, you may hear incoming and outgoing call ringtones of the phone from
®
enabled phone make phone calls by using the microphone of the unit and an app of the
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Operation
Right (R) side
Using the external sound control
The external sound control function switches between Noise cancelling and Ambient sound.
While wearing this unit, touch the touch sensor (A)
1
twice quickly.
• The mode is switched each time you touch the touch sensor
twice quickly. (A guidance message will notify you of the mode
you switched to.)
Noise cancelling Ambient sound
• The default level setting is “Noise cancelling”.
• When the “Technics Audio Connect” app is used, you can set to “OFF”.
Adjust the volume of the playback device.
2
∫ Noise cancelling
Reduces the sounds (noise) you can hear from outside.
• Noise cancelling can be optimized with the “Technics Audio Connect” app. Adjust it beforehand to achieve the best
condition.
• While using the noise cancelling function, a very small amount of noise which is generated from the circuit that
reduces noise may be heard, but this is normal and not indicative of any trouble. (This very-low-level noise may be
heard in quiet places or in the blank parts between tracks.)
∫ Ambient sound
You can hear ambient sound through the microphones embedded in this unit while enjoying music.
Note
• You can change the functions assigned to the touch sensors on the “Technics Audio Connect” app (free of charge).
(Customization of touch sensor) (
l 12)
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Operation
Useful functions
Using the app “Technics Audio Connect”
By creating a Bluetooth® connection with a smartphone installed with the “Technics Audio Connect” app (free of
charge), you can enjoy a wide variety of features, such as changing the settings on this unit. (l 12)
Activating voice functions
You can use the Multi function button on this unit to activate the voice functions (Amazon Alexa, Siri etc.) on
your smartphone or similar device.
1 Connect the Bluetooth
2 Press and hold the Multi function button until the voice function is activated.
• The voice assistant function on the Bluetooth® device is activated.
Note
• For details about voice function commands, refer to the operating instructions for the Bluetooth® device.
• The voice function may not work depending on the smartphone, etc., specifications and the app version.
After doing Step 1 above, complete the setup below to use Amazon Alexa as your voice assistant.
1 In the “Technics Audio Connect” app, select Amazon Alexa as your voice assistant.
2 Follow the on-screen instructions to operate.
• After signing into Amazon, you will need to add headphones in the device setup.
• Install the latest version of the Amazon Alexa app.
• Alexa is not available in all languages and countries. Alexa features and functionality may vary by location.
• For more details, refer to the manuals or similar support materials of the apps.
®
device and the unit. (l 13, “Connecting a Bluetooth® device”)
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Operation
Creating multi-point connections
A maximum of two Bluetooth® devices can be connected at the same time.
The default setting is “OFF”.
• When the “Technics Audio Connect” app is used, you can set to “ON”.
For information about the connection and registration of Bluetooth® devices and the unit (l 13,
“Connecting a Bluetooth
1 Pair this unit with each of the Bluetooth
2 Connect the first Bluetooth
3 Connect the second Bluetooth
Note
• For more details, including more specific setup instructions, refer to the operating instructions for the Bluetooth®
devices.
• This may not work with some apps and software.
• LDAC cannot be played back when this function is ON.
®
device”)
®
®
device and the unit.
®
device and the unit.
devices.
Battery level notification
• When the unit is turned off, an English guidance message will be heard indicating the battery level.
• When the battery level starts to run low, the blinking LED indicator will turn from blue to red, and as it drops further,
you will be notified by one beep every 1 minute.* When the battery runs out, a tone and a guidance message will be
heard and the power will turn off.
* If you press [Í/I] twice quickly, an English guidance message will be heard and you can check the battery level.
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Operation
Right (R) side
Using the detachable cord (supplied)
While the power is turned off or the battery has no remaining
charge, this unit can be used as normal headphones by
connecting the detachable cord (supplied).
• Before connecting the detachable cord (supplied), lower the
volume on the connected device.
• If you connect the detachable cord (supplied) when connected via
Bluetooth
• The Multi function button does not work even while the unit is
turned on.
• Noise may occur due to dirt on the plug. Clean the plug with a soft
dry cloth if this occurs.
• Do not use any other detachable cords except the supplied one.
®
, the Bluetooth® connection will be lost.
∫ To connect to an airplane audio system
1 Connect the unit and the detachable cord
(supplied). (A)
2 Connect the input plug (B) of the detachable
cord (supplied) to the airplane adaptor (supplied) (C).
3 Connect the airplane adaptor to the in-airplane audio system. (D)
Note
• The airplane adaptor may not fit the jacks in some in-airplane audio systems.
Resetting the unit
This unit can be reset when all operations are rejected. To reset the unit, press and hold [Í/l] for 10 seconds or
more. All the previous operations will be canceled. (The pairing device information will not be deleted.)
• The unit cannot be reset immediately after turning on the power of the unit. Wait about 30 seconds.
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Other
Restoring to the factory settings
When you want to delete all pairing device information, etc. in this unit, you can restore this unit to the factory
settings (original settings upon purchase).
While the power is turned off, press and hold [Í/l] for at least 7 seconds until the LED
1
indicator lights alternately in blue and red.
Release your finger from [Í/l].
2
Press and hold [Í/l] and [i] for at least 5 seconds.
3
• The default settings will be restored after the LED indicator (blue) blinks fast and the unit turns off.
∫ Attention
• When pairing a device again, delete the registering information (Device: “EAH-A800”) from the Bluetooth® device’s
menu, and register this unit with the Bluetooth® device again. (l 13)
• Some setting values, such as the language settings for voice prompts and Amazon Alexa, are kept.
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Other
Copyright, etc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of
such marks by Panasonic Corporation is under license.
Other trademarks and trade names are those of their respective owners.
Apple, the Apple logo and Siri are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc.
Google, Android, Google Play, and other related marks and logos are trademarks of Google LLC.
Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
LDAC and LDAC logo are trademarks of Sony Corporation.
Other system names and product names appearing in this document are in general the registered
trademarks or trademarks of the respective developer companies.
Note that the
This product incorporates the open source software other than the software licensed under the GPL V2.0
and/or LGPL V2.1. The software categorized as above are distributed in the hope that it will be useful, but
WITHOUT ANY WARRANTY, without even the implied warranty of MERCHANTABILITY or FITNESS FOR A
PARTICULAR PURPOSE. Please refer to the detailed terms and conditions thereof shown at the following
web page.
https://panasonic.jp/support/global/cs/audio/download/index.html
TM
mark and ® mark do not appear in this document.
This unit complies with the “High Resolution Audio” standard of the Japan Audio Society.
• To enjoy wireless high-resolution quality (sound quality certified by the High-Res Audio Wireless logo), use a
playback device with the High-Res Audio Wireless logo and set the Bluetooth
quality priority mode / LDAC 990 kbps.
• In modes other than the above (connection priority mode, etc.), playback may not be possible with high resolution
quality.
®
sound quality setting to sound
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Troubleshooting
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if
the remedies indicated in the chart do not solve the problem, refer to “Customer Services Directory” on “Safety
Instructions” if you reside in the U.S.A., or refer to “CONTACT INFORMATION” on “Safety Instructions” if you
reside in Canada, or consult your dealer for instructions.
Sound and audio volume
No sound.
• Make sure that the unit and the Bluetooth® device are connected correctly. (l 13)
• Check if music is playing on the Bluetooth
• Make sure that the unit is turned on and the volume is not set too low.
• Pair and connect the Bluetooth
• Check if the Bluetooth® compatible device supports “A2DP” profile. For details on profiles, see “Listening to music”
l 15). Also refer to the operating manual for the Bluetooth
(
®
device and the unit again. (l 13)
Low volume.
• Increase the volume of the unit. (l 16)
• Increase the volume on the Bluetooth® device.
Sound from the device is cut off. / Too much noise. / Sound quality is bad.
• Sound may be disrupted if signals are blocked. Do not fully cover this unit with the palm of your hand, etc.
• The device may be out of the 10 m (33 ft) communication range. Move the device closer to this unit.
• Remove any obstacle between this unit and the device.
• Switch off any wireless LAN device when not in use.
Bluetooth® device connection
The device cannot be connected.
• You can pair a maximum of 10 Bluetooth® devices with this unit. When you pair a device after the maximum has been
exceeded, previous devices are overwritten. To use overwritten devices again, do the pairing again.
• Delete the pairing information for this unit from the Bluetooth
®
device.
®
compatible device.
®
device, then pair them again. (l 13)
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Other
Phone Calls
You cannot hear the person on the other end of the call.
• Make sure that the unit and the Bluetooth® enabled phone are turned on.
• Check if the unit and the Bluetooth
• If the volume of the other person’s voice is too low, increase the volume of both the unit and the Bluetooth
phone.
®
enabled phone are connected. (l 13)
®
enabled
Cannot make a phone call.
• Check if the Bluetooth® compatible device supports “HSP” or “HFP” profile. For details on profiles, see “Listening to
• Check the audio settings on the Bluetooth
l 15) and “Making a phone call” (l 17). Also refer to the operating manual for the Bluetooth
music” (
phone.
with this unit, change the setting. (
®
compatible telephone, and if the setting does not allow communication
l 13)
®
enabled
General
The unit does not respond.
• This unit can be reset when all operations are rejected. To reset the unit, press and hold [Í/l] for 10 seconds or more.
l 21)
(
Amazon Alexa is not responding.
• Make sure that the Amazon Alexa app is activated.
• Make sure that the voice assistant is set to Amazon Alexa.
• Make sure that data communication is enabled on the mobile device.
• Make sure that the device is paired with the Amazon Alexa app.
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Other
Power supply and charging
Cannot charge the unit. / The LED indicator does not light during charging. / Charging takes longer.
• Is the USB charging cord connected firmly to the USB terminal of the AC adaptor? (l 10)
• Make sure to charge in a room temperature between 10 oC and 35 oC (50 oF to 95 oF).
• Make sure the computer is turned on and is not on standby or sleep mode.
• Is the USB port you are currently using working properly? If your AC adaptor has other USB ports, unplug the
connector from its current port and plug it into one of the other ports.
• If the measures mentioned above are not applicable, unplug the USB charging cord and plug it in again.
• It takes approx. 3 hours to charge the battery from empty to full.
• If the charge time and operating time become shortened, the battery may have run down. (Number of charging times
of the installed battery: Approximately 500)
• The LED indicator lights in red when charging is in progress. When charging is completed, the LED indicator will go
out.
The power does not turn on. / The power turns off.
• Is the unit being charged? The power cannot be turned ON during charging. (l 10)
• The battery is low when the LED indicator is blinking in red. Charge the unit.
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Other
12
3
Right (R)
side
Left (L)
side
Right (R)
side
Left (L)
side
Storage of the unit
Fold the unit as shown below when storing it in the carrying case.
• If the USB charging cord or the detachable cord (supplied) is connected, disconnect it from the unit.
• Do not rotate the housing forcibly over the rotation limit.
1 Store the sliders.
2 Rotate the housing on either side by approx. 90o (A) to fold it toward the headband side
(B).
3 Rotate the other housing by approx. 90o (C).
4 Store the unit in the carrying case.
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Other
Specifications
∫ General
Power supply DC 5 V, 1200 mA
Built-in battery 3.7 V, Lithium polymer
Operating time
Call time
Waiting Time
Quick charge Operating time
Charging time
Charging temperature range 10 oC to 35 oC (50 oF to 95 oF)
Operating temperature range 0 oC to 40 oC (32 oF to 104 oF)
Operating humidity range 35 %RH to 80 %RH (no condensation)
Mass (Weight) Approx. 298 g (10.5 oz) (without cord)
*1 It may be shorter depending on the operating conditions.
*2 The time required to charge the battery from empty to full.
*1
*1
*1
*1
*2
(25 oC (77 oF)) Approx. 3.0 hours
Approx. 50 hours (Noise cancelling: ON, AAC)
Approx. 60 hours (Noise cancelling: OFF, AAC)
Approx. 50 hours (Noise cancelling: ON, SBC)
Approx. 60 hours (Noise cancelling: OFF, SBC)
Approx. 40 hours (Noise cancelling: ON, LDAC)
Approx. 50 hours (Noise cancelling: OFF, LDAC)
Approx. 30 hours (Noise cancelling: ON)
Approx. 60 hours
(Noise cancelling: ON, Auto power off does not work)
Approx. 120 hours
(Noise cancelling: OFF, Auto power off does not work)
15 min. charge,
10 hours playback (Noise cancelling: ON, AAC)
(Using the power source 1200 mA or higher)
∫ Bluetooth® section
Bluetooth
Wireless equipment classification Class 1
Max RF Power 8dBm
Frequency band 2402 MHz to 2480 MHz
Supported profiles A2DP, AVRCP, HSP, HFP
Supported codec SBC, AAC, LDAC
®
system specification Ver. 5 .2
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Other
∫ Headphone section
Driver units 40 mm (1
Impedance 34 Ω
Frequency response
Microphone Monaural, MEMS Mic
Charging terminal USB Type-C Shape
*3 When the power is ON
*3
4 Hz to 40 kHz
9
/16in)
∫ Accessory section
USB charging cord
(Input Plug: USB Type-A Shape,
Output Plug: USB Type-C Shape)
Detachable cord Approx. 1.0 m (3.3 ft)
• Specifications are subject to change without notice.
Approx. 0.5 m (1.6 ft)
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Other
To remove the battery when disposing of this unit
The following instructions are not intended for repairing purposes but for the disposal of this unit.
This unit is not restorable once disassembled.
• When disposing of this unit, take out the battery installed in this unit and recycle it.
• Disassemble after the battery runs out.
• Keep disassembled parts out of reach of children.
Regarding the handling of used battery
• Insulate the terminals with adhesive tape or similar material.
• Do not disassemble.
1 Remove the left ear pad.
2 Remove the sealing sponges (D) and remove the 5 screws.
3 Remove the part A in step 2.
4 Disconnect the connector (B), and peel off the tape fixing the battery in place, remove
the battery (C).
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Other
Declaration of Conformity (DoC)
Hereby, “Panasonic Corporation” declares that this product is in compliance with the essential requirements and
other relevant provisions of Directive 2014/53/EU.
Customers can download a copy of the original DoC to our RE products from our DoC server:
http://www.ptc.panasonic.eu
Contact to Authorised Representative:
Panasonic Marketing Europe GmbH,
Panasonic Testing Centre, Winsbergring 15, 22525 Hamburg, Germany
Type of wireless Frequency band
Bluetooth
Declaration of Conformity for Radio Equipment in UK
Panasonic Corporation declares that the radio equipment type (Model Numbers are referred in the Operating
Instructions) is in compliance with The Radio Equipment Regulations 2017. The full text of the UK declaration of
conformity is available at the following internet address:
https://www.ptc.panasonic.eu/compliance-documents
Contact in the UK : Panasonic Testing Centre on behalf of Panasonic UK,
a branch of Panasonic Marketing Europe GmbH (Importer),
Maxis 2, Western Road, Bracknell, Berkshire, RG12 1RT
®
2402 - 2480 MHz 14 dBm
Maximum power
(dBm e.i.r.p)
Disposal of Old Equipment and Batteries
Only for European Union and countries with recycling systems
These symbols on the products, packaging, and/or accompanying documents mean that used
electrical and electronic products and batteries must not be mixed with general household waste.
For proper treatment, recovery and recycling of old products and used batteries, please take them to
applicable collection points in accordance with your national legislation.
By disposing of them correctly, you will help to save valuable resources and prevent any potential
negative effects on human health and the environment.
For more information about collection and recycling, please contact your local authority.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national
legislation.
(Note for the battery symbol (bottom symbol)):
This symbol might be used in combination with a chemical symbol. In this case it complies with the
requirement set by the Directive for the chemical involved.
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Other
Customer Service
Customer Service Directory
COUNTRY WEB SITE CONTACT CENTER
800-7262
01-8000-947262
Dominican Rep.
800-847-7262
Panama
Colombia
Ecuador
Costa Rica
El Salvador
Guatemala
Uruguay
Paraguay
Chile
Peru
Venezuela
Mexico
Argentina
www.panasonic.com/pa/soporte/
www.panasonic.com/co/soporte/
www.panasonic.com/pa/soporte/
www.panasonic.com/pa/soporte/
www.panasonic.com/pa/soporte/
www.panasonic.com/pa/soporte/
www.panasonic.com/pa/soporte/
www.panasonic.com/pa/soporte/
www.panasonic.com/cl/soporte/
www.panasonic.com/pe/soporte/
www.panasonic.com/pa/soporte/
www.panasonic.com/pa/soporte/
www.panasonic.com/mx/soporte/
1-800-726276
800-7262737
800-7262
1-801-811-7262
0-800-7262
Web Site
800-390-602
0800-00726
Web Site
809-200-8000
022-797-5000
55-5000-1200
0800-333-7262
0810-321-7262
Obtain products information and operative assistant; localize the closer
distributor or Service Center; buy spare parts and accessories by our
Web Site to Latin America or calling our Contact Center:
For Caribbean countries that speak English please enter this web site
in order to find information of our products and operative assistant:
www.panasonic.com/caribbean
Useful information (Only for Latin American countries)
32
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Sales and Support Information
PNQP1554YA
F1221MH1012
Customer Communications Centre
• For customers within the UK: 0333 222 8777
• For customers within Ireland: 01 447 5229
• Monday–Friday 9:00 am–5:00 pm (Excluding public holidays).
• For further support on your product, please visit our website:
www.technics.com/uk/
Importer for UK:
Panasonic UK, a branch of Panasonic Marketing Europe GmbH, Maxis 2,
Western Road, Bracknell, Berkshire, RG12 1RT
Manufactured by:
Authorized Representative in Europe:
Panasonic Corporation of North America
Two Riverfront Plaza, Newark, NJ 07102-5490
http://shop.panasonic.com
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
www.panasonic.com
Panasonic Corporation 2021
Panasonic Corporation
Kadoma, Osaka, Japan
Panasonic Marketing Europe GmbH
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, Germany
Panasonic Corporation
http://www.panasonic.com
EU
E
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