Technicolor TG672 Setup And User Manual

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SETUP AND USER GUIDE

Technicolor TG672

SETUP AND USER GUIDE

Technicolor TG672

Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from Technicolor. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by Technicolor. Technicolor assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.

THOMSON Telecom Belgium NV Prins Boudewijnlaan, 47 2650 Edegem Belgium

http://www.technicolor.com

Trademarks

The following trademarks may be used in this document:

 DECT™ is a trademark of ETSI.

 Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.

 Ethernet™ is a trademark of Xerox Corporation.

 Wi-Fi®, WMM® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance®. Wi-Fi CERTIFIED, Wi-Fi ZONE, Wi-Fi

Protected Access, Wi-Fi Multimedia, Wi-Fi Protected Setup, WPA, WPA2 and their respective logos are trademarks of the Wi-Fi Alliance®.

 UPnP™ is a certification mark of the UPnP™ Implementers Corporation.

 DLNA® is a registered trademark, DLNA disc logo is a service mark, and DLNA Certified is a trademark of the Digital Living Network

Alliance. Digital Living Network Alliance is a service mark of the Digital Living Network Alliance.

 Microsoft®, MS-DOS®, Windows®, Windows NT® and Windows Vista® are either registered trademarks or trademarks of Microsoft

Corporation in the United States and/or other countries.

 Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and other countries.

 UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.

 Adobe®, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorporated,

registered in the United States and/or other countries.

Other brands and product names may be trademarks or registered trademarks of their respective holders. All other logos, trademarks and service marks are the property of their respective owners, where marked or not.

Document Information

Status: v2.0 (May 2011) Reference: E-DOC-CTC-20100728-0008 Short Title: Setup and User Guide Technicolor TG672 R8.4.x

CONTENTS

About this Setup and User Guide..................................................................................1

1 Getting Started ......................................................................................................... 3

1.1 Features At A Glance............................................................................................................................... 4

1.2 User Scenarios ........................................................................................................................................... 6

1.3 Housing .......................................................................................................................................................7

1.4 Components.............................................................................................................................................. 9

1.4.1 Power ............................................................................................................................................................................. 10

1.4.2 Local Network Connection.......................................................................................................................................... 11

1.4.3 Broadband Connection................................................................................................................................................12

1.4.4 Voice Connection.........................................................................................................................................................13

1.4.5 Console Connection.....................................................................................................................................................14

1.4.6 Buttons............................................................................................................................................................................15

1.4.7 Status LEDs ...................................................................................................................................................................16

1.5 Preparing for the Installation...................................................................................................................19

2 Guided Installation...................................................................................................21

3 Manual Installation...................................................................................................23

3.1 Connecting the Technicolor Gateway to your Service Provider’s Network.................................... 24

3.1.1 Setting up your Technicolor Gateway as DSL Gateway ........................................................................................ 25

3.1.2 Setting up your Technicolor Gateway as Local Router........................................................................................... 28

3.2 Powering on the Technicolor Gateway................................................................................................ 29

3.3 Connecting Your Network Devices to the Technicolor Gateway.................................................... 30

3.3.1 Setting up a Wireless Connection...............................................................................................................................31

3.3.2 Setting up a Wired Connection...................................................................................................................................32

3.4 Configure the Technicolor Gateway.....................................................................................................33

3.5 Setting Up the 3G Fall-Back WAN Connection..................................................................................34

3.5.1 Setting up a Mobile Interface..................................................................................................................................... 35

3.5.2 Configuring a Backup Mobile Connection................................................................................................................37

3.5.3 Managing your Mobile Connection with the Technicolor Gateway GUI ............................................................ 39

3.5.4 Inserting a Mobile USB Adapter ................................................................................................................................40

4 Configuration Tools.................................................................................................41

4.1 Technicolor Gateway GUI..................................................................................................................... 42

4.1.1 Access............................................................................................................................................................................ 43

4.1.2 Components .................................................................................................................................................................44

4.1.3 Protecting Access to the Technicolor Gateway....................................................................................................... 47

4.2 Backing Up/Restoring your Configuration .......................................................................................... 48

4.3 The Command Line Interface (CLI) .................................................................................................... 49

4.3.1 Access the CLI via Telnet...........................................................................................................................................50

4.3.2 Access the CLI via a Console Connection................................................................................................................51

4.3.3 Access the CLI from the GUI .................................................................................................................................... 53

4.3.4 Using the CLI ............................................................................................................................................................... 55

4.4 Access From the Internet....................................................................................................................... 58

5 The Technicolor Gateway Wireless Access Point.................................................. 59

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CONTENTS

5.1 Connecting Your Wireless Client via WPS .........................................................................................60

5.2 Connecting Your Wireless Client without WPS ................................................................................. 62

5.3 Securing Your Wireless Connection......................................................................................................63

5.3.1 Configuring WPA Encryption....................................................................................................................................65

5.3.2 Configuring WPA-PSK Encryption...........................................................................................................................66

5.4 Advanced Wireless Features ..................................................................................................................67

6 Telephony................................................................................................................ 69

6.1 Setting Up Your Telephone Network .................................................................................................. 70

6.1.1 Connecting a DECT Phone to Your Technicolor Gateway ...................................................................................71

6.1.2 Connection to the Traditional Telephone Network.................................................................................................72

6.1.3 Configuring the Technicolor Gateway VoIP Service...............................................................................................73

6.2 Address Book............................................................................................................................................75

6.3 Telephony Services..................................................................................................................................77

6.3.1 Activating a Telephony Service on your Technicolor Gateway............................................................................. 78

6.3.2 Common Telephony Services.................................................................................................................................... 79

6.4 Viewing Call Logs................................................................................................................................... 82

7 Saving Energy with Your Technicolor Gateway..................................................... 83

7.1 Code of Conduct.................................................................................................................................... 84

7.2 ECO Manager......................................................................................................................................... 85

7.3 Manually Switching Off Services to Reduce Power ........................................................................... 86

8 Sharing Content on your Technicolor Gateway..................................................... 87

8.1 The Network File Server ........................................................................................................................ 89

8.2 The UPnP AV Media Server................................................................................................................. 92

8.2.1 Configuring the UPnP AV Media Server ................................................................................................................. 93

8.2.2 Using the UPnP AV Media Server ............................................................................................................................94

8.3 The FTP Server ....................................................................................................................................... 96

8.4 Managing your Shared Content............................................................................................................ 98

8.5 Safely Removing your USB Storage Device...................................................................................... 100

9 Sharing Your USB Printer......................................................................................101

9.1 Connect your USB printer to the Technicolor Gateway ..................................................................102

9.2 Configuring The Printer Sharing Service on Your Technicolor Gateway ......................................103

9.3 Installing the Printer On Your Computer ...........................................................................................105

9.3.1 How to install a printer on Windows 7/Vista...........................................................................................................106

9.3.2 Installing Your Printer on Windows XP................................................................................................................... 108

9.3.3 How to install a printer on Mac ................................................................................................................................ 109

10 Technicolor Gateway Network Services.................................................................111

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CONTENTS

10.1 UPnP.........................................................................................................................................................112

10.1.1 Accessing Your Technicolor Gateway via UPnP.................................................................................................... 113

10.1.2 Managing your Internet connection via UPnP ........................................................................................................114

10.1.3 Configuring UPnP on the Technicolor Gateway.................................................................................................... 116

10.1.4 Installing UPnP on Windows XP............................................................................................................................... 117

10.2 Assigning a service (HTTP, FTP,...) to a Computer ........................................................................ 119

10.3 Dynamic DNS.........................................................................................................................................121

11 Internet Security..................................................................................................... 123

11.1 IPSec and VPN.......................................................................................................................................124

11.2 Web Site Filtering ..................................................................................................................................125

11.2.1 Configuring Content-based Filtering.......................................................................................................................127

11.2.2 Adding Rules for Address-Based Filtering...............................................................................................................128

11.3 Firewall.....................................................................................................................................................130

12 Support................................................................................................................... 133

12.1 Setup Troubleshooting.......................................................................................................................... 134

12.2 General Technicolor Gateway Troubleshooting ...............................................................................135

12.3 Wired Connection Troubleshooting ...................................................................................................136

12.4 Wireless Connection Troubleshooting ...............................................................................................137

12.5 Voice over IP Troubleshooting ............................................................................................................ 138

12.6 Reset to Factory Defaults ..................................................................................................................... 139

12.7 RJ45-to-DB9 Pinout.............................................................................................................................. 141

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CONTENTS

E-DOC-CTC-20100728-0008 v2.0

ABOUT THIS SETUP AND USER GUIDE

About this Setup and User Guide

In this Setup and User Guide

The goal of this Setup and User Guide is to show you:

 Set up your Technicolor Gateway and local network

 Configure and use the main features of your Technicolor Gateway.

For more advanced scenarios and features visit the documentation pages on www.technicolor.com

Used Symbols

The danger symbol indicates that there may be a possibility of physical injury.

The warning symbol indicates that there may be a possibility of equipment damage.

The caution symbol indicates that there may be a possibility of service interruption.

The note symbol indicates that the text provides additional information about a topic.

Te r m i n o l o g y

Generally, the Technicolor TG672 will be referred to as Technicolor Gateway in this Setup and User Guide.

Typographical Conventions

Following typographical convention is used throughout this manual:

 This sample text indicates a hyperlink to a Web site.

Example: For more information, visit us at www.technicolor.com

 This sample text indicates an internal link.

Example: If you want to know more about guide, see “About this Setup and User Guide” on page 1.

 This sample text indicates an important content-related word.

Example: To enter the network, you must authenticate yourself.

 This sample text indicates a GUI element (commands on menus and buttons, dialog box elements, file names, paths and

folders).

Example: On the File menu, click Open to open a file.

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ABOUT THIS SETU

P AND USER GUIDE

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1 GETTING STARTED

1 Getting Started

Introduction

This chapter gives you a brief overview of the main features and components of the Technicolor Gateway. After this chapter we will start with the installation.

Do not connect any cables to the Technicolor Gateway until instructed to do so.

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1GETTING START

1.1 Features At A Glance

Introduction

This section provides a brief overview of the main features of your Technicolor Gateway.

Internet connection features

 Broadband Internet access via the integrated DSL modem.

The first chapters describe how to connect your Technicolor Gateway to the Internet.

 Broadband Internet access via the Gigabit WAN port.

The first chapters describe how to connect your Technicolor Gateway to the Internet.

 3G (Fall-back) High-speed Internet Access via the optional mobile USB adaptor.

For more information, see “3.5 Setting Up the 3G Fall-Back WAN Connection” on page 34.

 Internet Security for your entire network.

For more information, see “11 Internet Security” on page 123.

 Useful network tools like UPnP, Dynamic DNS and many more.

For more information, see “10 Technicolor Gateway Network Services” on page 111.

Local networking features

 Wired access for your local network devices via the Ethernet interface.

For more information, see “3.3.2 Setting up a Wired Connection” on page 32.

 Wireless access for your local network devices via the integrated IEEE 802.11n wireless access point.

For more information, see “5 The Technicolor Gateway Wireless Access Point” on page 59.

 An Integrated Media Server allowing you to share your media with media players and other network devices. For more

information, see “8 Sharing Content on your Technicolor Gateway” on page 87.

 Turn your USB printer in a network printer thanks to the Printer Sharing feature. For more information, see “9 Sharing

Your USB Printer” on page 101.

Telephony features

The Technicolor Gateway offers Voice over IP (VoIP) connectivity for traditional phones, DECT phones and IP phones. For more information see “6 Telephony” on page 69.

ECO label

Technicolor’s ECO label guarantees you that the Technicolor Gateway is able to reduce its power consumption to an absolute minimum. For more information, see “7 Saving Energy with Your Technicolor Gateway” on page 83.

Technicolor Gateway configuration tools

 The Tec h nic olo r Ga t ewa y Setup CD allows you to configure your Technicolor Gateway and helps you to connect your

computers to the Technicolor Gateway.

 The Tec h nic olo r Ga t ewa y GU I allows you to configure your Technicolor Gateway via your web browser.

For more information, see “4.1 Technicolor Gateway GUI” on page 42.

 The Command Line Interface (CLI) is a command based configuration tool that allows you to configure every detail of

your Technicolor Gateway. For more information, see “4.3 The Command Line Interface (CLI)” on page 49.

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1 GETTING STARTED

Advanced features

In addition to the features listed above, the Technicolor Gateway also offers features for more advanced users. Amongst these features are:

 An integrated IPSec VPN LAN-to-LAN, client and server

 Extensive operator management capabilities (SNMPv3, TACACS+, Syslog)

 Multiple SSID

 Quality of Service (QoS)

 Dynamic routing support, including RIP, BGP and OSPF

 SOHO/SME PABX functionality (with integrated SIP server/ Back to Back User Agent)

 IPv6 Ready

For more information on these and other advanced features consult the documentation pages of your product on

www.technicolor.com

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1GETTING START

Internet

Technicolor Gateway

Internet

Modem/Router Technicolor Gateway

1.2 User Scenarios

Scenarios

Depending of the architecture of your home network, you can use the Technicolor Gateway in either of the following scenarios:

 DSL Gateway

 Local Router

DSL Gateway

The Technicolor Gateway is connected to the DSL network of your service provider and brings the Internet to your home.

Local Router

The Technicolor Gateway is placed behind another gateway or modem. In this setup the gateway or modem in front of the Technicolor Gateway will establish the connection to the Internet:

This scenario is used when:

 The Internet connectivity is provided by another device (for example, a cable modem). The Technicolor Gateway is used

to add specific services to your home network.

 Your service provider is using Ethernet in the First Mile (EFM).

The Ethernet signal is directly coming into your home.

 Your service provider is using Ethernet To The Home (ETTH).

Technicolor Gateway is directly connected to the terminator of your service provider’s fiber-optic network and your local network

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1 GETTING STARTED

1.3 Housing

Mounting options

The Technicolor Gateway can be used in the following has been designed can be mounted in the following positions:

 Vertical:

 Horizontal:

This position allows you to stack multiple Technicolor Gateways.

 On the wall:

To mount the Technicolor Gateway on a wall, follow the instructions provided by the wall mount template that is included in your box.

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1GETTING START

Placing your Technicolor Gateway horizontally

To be able to place the Technicolor Gateway in its horizontal position, you must first attach the mountable stand that is included in your box.

Place the locking catches of the mounting stand into their slots on the Technicolor Gateway and slide the mountable stand into place.

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1 GETTING STARTED

1.4 Components

Overview

This section provides an overview of the different components of the Technicolor Gateway:

To p i c Page

1.4.1 Power 10

1.4.2 Local Network Connection 11

1.4.3 Broadband Connection 12

1.4.4 Voice Connection 13

1.4.5 Console Connection 14

1.4.6 Buttons 15

1.4.7 Status LEDs 16

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1GETTING START

1.4.1 Power

Overview

Power inlet

The power inlet () allows you to connect the power supply.

Only use the power supply delivered with your Technicolor Gateway.

Power switch

The power switch () allows you to power on/off your Technicolor Gateway.

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1.4.2 Local Network Connection

Overview

1 GETTING STARTED

Wireless Access Point

The built-in WiFi-certified wireless access point provides wireless access to your WiFi-certified wireless clients.

For more information, see “5 The Technicolor Gateway Wireless Access Point” on page 59.

Ethernet switch

The Ethernet switch () allows you to connect an Ethernet device (for example, a computer) to your local network. For more information, see “3.3.2 Setting up a Wired Connection” on page 32.

USB Port

The USB port () can be used to:

 Connect a USB mass storage device to share your content (for example, music, movies,...):

 On your local network via the Network File server or the UPnP AV Media Server.

 On Internet via FTP.

For more information, see “8 Sharing Content on your Technicolor Gateway” on page 87.

 Connect your USB printer and share it with other users on your network. For more information, see “9 Sharing Your USB

Printer” on page 101.

 Connect a 3G mobile adaptor to set up a 3G connection that can work as a backup for your main Internet connection.

For more information, see “3.5 Setting Up the 3G Fall-Back WAN Connection” on page 34.

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1GETTING START

WAN

DSL

1.4.3 Broadband Connection

Overview

DSL port

This port can be used to connect your Technicolor Gateway to your service provider’s DSL network.

WAN port

This port allows you to use your Technicolor Gateway as Local Router. For more information, see “1.2 User Scenarios” on

page 6.

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1.4.4 Voice Connection

PSTN

Overview

1 GETTING STARTED

DECT base station

The integrated DECT base station allows you to connect your DECT phones to the Technicolor Gateway. This way you will be able to make phone calls over the Internet and save on communication costs, especially for long-distance calls.

Phone Port

The Phone ( ) port allows you to connect a traditional phone to your Technicolor Gateway. This way you will be able to make phone calls over the Internet and save on communication costs, especially for long-distance calls.

For more information, see “6.1 Setting Up Your Telephone Network” on page 70.

PSTN Port (optional)

The PSTN port allows you to connect the Technicolor Gateway to the traditional telephone network, i.e. the Public Switched Telephone Network (PSTN). When the VoIP connection is not available, the Technicolor Gateway will automatically switch from VoIP to the traditional telephone network.

If your Technicolor Gateway does not have a PSTN port, this means that:

 Your Technicolor Gateways has an integrated filter

The Technicolor Gateway separates the phone signal from the signal coming from the DSL port. Your Technicolor Gateway has an integrated filter if the product name printed on the label of your Technicolor Gateway ends with “wIF” (with Integrated Filter). If this suffix is not present, then your Technicolor Gateway does not have an integrated filter.

- or -

 Your Technicolor Gateway is VoIP-only

All calls passing through the Technicolor Gateway will be done via VoIP.

Be aware that, if you are not connected to the traditional telephone network, emergency calls will not be possible when your Internet connection is down or your Technicolor Gateway is powered off.

For more information, see “6.1.2 Connection to the Traditional Telephone Network” on page 72.

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1GETTING START

1.4.5 Console Connection

Overview

Console port

The Console ( ) port on the Technicolor Gateway allows you to access your Technicolor Gateway via a serial connection. Via this serial connection, you can:

 Access the Command Line Interface (CLI) to configure your Technicolor Gateway.

 View the traces of your Technicolor Gateway.

For more information, see “4.3.2 Access the CLI via a Console Connection” on page 51.

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1.4.6 Buttons

Reset

Overview

1 GETTING STARTED

DECT Pairing/Paging button

If you press the DECT pairing/paging button:

 Between 1 and 5 seconds, the Technicolor Gateway pages all connected DECT phones.

 Longer than 5 seconds, switches to registration mode to allow you to connect your DECT phone(s) to the integrated

DECT base station of the Technicolor Gateway. For more information, see “6.1.1 Connecting a DECT Phone to Your Technicolor Gateway” on page 71.

WPS button

The WPS ( ) button allows you to add new wireless clients to your network in a swift and easy way, without the need to enter any of your wireless settings manually.

For more information, see “5.1 Connecting Your Wireless Client via WPS” on page 60.

Reset button

The Reset button allows you to reset your Technicolor Gateway to factory defaults.

For more information, see “12.6 Reset to Factory Defaults” on page 139.

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1GETTING START

1.4.7 Status LEDs

Introduction

On the front panel of your Technicolor Gateway, you can find a number of status LEDs, indicating the state of the device.

Power

Ethernet

USB

Wireless

Voice

Broadband

Internet

Dect

Upgrade

Power LED

Colour State Description

Green Solid on Power on, normal operation

Blinking Bootloader active (during upgrade)

Red Solid on Power on, self-test failed, indicating device malfunction

Orange Solid on Bootloader selftest

Blinking Bootloader active (during upgrade)

Off The Technicolor Gateway is powered off.

Ethernet LED

Colour State Description

Green Solid on Network device connected to the Ethernet switch.

Blinking Network device connected to the Ethernet switch and sending/receiving

data.

Off No Ethernet connection on your local network

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USB LED

Colour State Description

Green Solid on Device(s) connected to the Technicolor Gateway’s USB port

Off No device connected to the Technicolor Gateway’s USB port

Wireless LED

Colour State Description

Green Solid on No wireless activity, WPA(2) encryption

Blinking Wireless activity, WPA(2) encryption

Orange Solid on No wireless activity, WEP encryption

Blinking Wireless activity, WEP encryption

1 GETTING STARTED

Red Solid on No wireless activity, no security

Blinking Wireless activity, no security

Red/green Toggling Wireless client registration phase

Off Wireless access point disabled

Broadband LED (if you are using the DSL Gateway scenario)

Colour State Description

Green Solid on DSL line synchronised

Blinking Trying to detect carrier signal or pending DSL line synchronisation

Off Technicolor Gateway powered off.

Broadband LED (if you are using the Local Router scenario)

Colour State Description

Green Solid on Connected to the WAN device

Off Not connected to the WAN device

Internet LED

Colour State Description

Green Solid on Connected to the Internet, no activity

Red Solid on Failed to setup the Internet connection

Off No Internet connection

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Blinking Connected to the Internet, sending/receiving data

1GETTING START

Voice LED

Colour State Description

Green Solid on Registered at your VoIP provider, no activity.

Off Not registered to your VoIP provider.

DECT LED

Colour State Description

Green Solid on DECT service up

Off DECT service down

Blinking Registered at your VoIP provider, activity.

Blinking DECT activity or registering DECT clients

Upgrade LED

Colour State Description

Blue Solid on Software upgrade ongoing

Off No software upgrade ongoing

Do not power off your Technicolor Gateway or disconnect any cables as long as the Upgrade LED is on. Interrupting the upgrade procedure may damage your Technicolor Gateway.

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1 GETTING STARTED

1.5 Preparing for the Installation

DSL service requirements

This section is only applicable if you are using your Technicolor Gateway as DSL gateway. For more information, see

“1.2 User Scenarios” on page 6.

Make sure that:

 Your service provider activated the DSL service on your telephone line by your service provider.

 You have the installation information (for example, user name, password, service profile,...) provided by your service

provider at hand.

Local connection requirements

Wireless connection

If you want to connect your computer using a wireless connection, your computer must be equipped with a WiFi-certified wireless client adapter.

Wired connection

If you want to connect a computer using a wired connection, your computer must be equipped with an Ethernet Network Interface Card (NIC).

Start with the installation

You are now ready to start with the installation of your Technicolor Gateway.

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1GETTING START

E-DOC-CTC-20100728-0008 v2.0

2 GUIDED INSTALLATION

2 Guided Installation

Introduction

In the guided installation, the Setup wizard on the Setup CD will assist you with the installation of your Technicolor Gateway.

If you do not want to use the Setup CD or if the Setup CD is not included in your package, follow the installation procedure described in “3 Manual Installation” on page 23.

Requirements

To use the guided installation you must comply with the following requirements:

 Your computer must run one of the following operating systems:

 Microsoft Windows 7 and higher

 Microsoft Windows 7 x64 and higher

 Microsoft Windows Vista and higher

 Microsoft Windows Vista x64 and higher

 Microsoft Windows XP Service Pack 2 (SP2) and higher

 Mac OS X 10.6 (Snow Leopard)

 Mac OS X 10.5 (Leopard)

 You must have administrative rights on your computer.

If you do not comply with these requirements, use the “3 Manual Installation” on page 23.

Running the Setup wizard

To start the Setup wizard:

1 Insert the Setup CD into your computer's CD- or DVD drive.

2 If your computer runs:

 Microsoft Windows: The Setup CD starts automatically.

If the Setup CD does not autostart, see “The Setup CD does not start automatically” on page 134.

 Mac OS X: Double-click Menu in the window with the content of the Setup CD.

3 Select the language of your choice and click OK.

4 The Setup wizard will now guide you through the installation of your Technicolor Gateway.

5 At the end of the installation, the following screen appears:

Select Go to the Technicolor Gateway web interface if you want to go to the Technicolor Gateway GUI after closing the wizard. On the Technicolor Gateway GUI, you can configure all services of your Technicolor Gateway.

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2 GUIDED INSTALL

6 Click Finish.

7 The CD menu appears.

CD Menu

ATION

On the CD Menu, you can click:

 Initial Setup to connect your computer to the Technicolor Gateway and configure your local network.

 Reconfigure my Technicolor Gateway to fully reconfigure your Technicolor Gateway.

If you reconfigure your Technicolor Gateway via the CD menu, the Technicolor Gateway will be reconfigured from scratch. All your current settings will be lost. If you only want to make small changes to your configuration (for example, changing the security), we recommended you to do this via the Technicolor Gateway GUI. For more information, see “4.1 Technicolor Gateway GUI” on page 42.

 Setup my computer to connect your computer to the Technicolor Gateway network.

 Documentation to view a list of the documentation that is available for your Technicolor Gateway.

 Visit technicolor.com to visit the online support sections.

Actual available items depend on the Setup CD delivered with your Technicolor Gateway.

In case of problems

If you encounter problems during this installation please refer to “12.1 Setup Troubleshooting” on page 134.

Backup your configuration

Once you successfully installed your Technicolor Gateway, it is recommend to backup your configuration. This will allows you to return to this configuration when needed (for example, after misconfiguration).

For more information, see “4.2 Backing Up/Restoring your Configuration” on page 48

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3 MANUAL INSTALLATION

3 Manual Installation

Installation

This chapter will help you to manually install your Technicolor Gateway.

Setting up your network

Proceed as follows:

1 Connect your Technicolor Gateway to your service provider’s network.

For more information, see “3.1 Connecting the Technicolor Gateway to your Service Provider’s Network” on page 24.

2 Power on the Technicolor Gateway.

For more information, see “3.2 Powering on the Technicolor Gateway” on page 29.

3 Connect your computer to the Technicolor Gateway.

For more information, see “3.3 Connecting Your Network Devices to the Technicolor Gateway” on page 30.

4 Configure your Technicolor Gateway.

For more information, see “3.4 Configure the Technicolor Gateway” on page 33.

5 Connect your (DECT) phones.

For more information, see “6 Telephony” on page 69.

6 Share your content or media on your local network, continue with “8 Sharing Content on your Technicolor Gateway” on

page 87.

7 If you purchased the mobile USB adapter, setup the 3G backup connection.

For more information, see “3.5 Setting Up the 3G Fall-Back WAN Connection” on page 34.

8 Once you successfully installed your Technicolor Gateway, it is recommend to backup your configuration. This will allows

you to return to this configuration when needed (for example, after misconfiguration). For more information, see

“4.2 Backing Up/Restoring your Configuration” on page 48.

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3 MANUAL INSTAL

LATION

3.1 Connecting the Technicolor Gateway to your Service Provider’s Network

Identifying your setup

If you are using the Technicolor Gateway as:

 DSL Gateway, continue with “3.1.1 Setting up your Technicolor Gateway as DSL Gateway” on page 25.

 Local Router, continue with “3.1.2 Setting up your Technicolor Gateway as Local Router” on page 28.

For more information, see “1.2 User Scenarios” on page 6, you can use your Technicolor Gateway in either of the following scenarios

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DSL + Voice

Voice

DSL + Voice

Service

Provider

Filter/Splitter

LINE

PHONE

MODEM

3.1.1 Setting up your Technicolor Gateway as DSL Gateway

Introduction

This section helps you to connect the Technicolor Gateway to your service provider’s network.

Signal arriving at your home

The Line signal that arrives at your home consists the following components:

 A Phone signal carrying the traffic for telephony.

This Phone signal is only used for communication over the traditional telephone network (PSTN). Voice over IP communication will be carried by the DSL signal.

 A DSL signal carrying the Internet traffic.

DSL Gateways have a built-in solution to remove the Phone component. No additional devices are needed, you can connect them directly to the Line.

Telephones do not have this capability, so here you have to use a filter or splitter to remove the DSL signal.

How does a filter/splitter look like

A splitter/filter is a box that typically has the following connectors:

 A Line input

This connector must be connected to the input signal that needs to be filtered.

 A Phone/PSTN output

This connector offers filtered output signal. It only contains the Vo i c e component and can only be used for connecting phones.

 A Modem/DSL output (optional)

This connector offers unfiltered output. It contains both the Phone and DSL signal and can be used to connect your Te c h n i c o l o r G a t e w a y .

Connecting the cables

The procedure to be followed depends on the fact if this filter has been integrated into your Technicolor Gateway or not.

Check the label of your Technicolor Gateway. If the product name contains:

 “wIF” (for example Technicolor TG672 wIF) then your Technicolor Gateway has an integrated filter. No external filters

are needed. Follow the steps described in “Scenario 2: A Technicolor Gateway without integrated filter” on page 26.

 No “wiF” (for example Technicolor TG672) then your Technicolor Gateway does not have an integrated filter. Follow the

steps described in “Scenario 2: A Technicolor Gateway without integrated filter” on page 26.

Scenario 1: A Technicolor Gateway with integrated filter

Proceed as follows:

1 Take the DSL cable. This is the gray cable that is included in your box.

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DSL

2 Plug one end of the cable in the grey DSL port on the back of your Technicolor Gateway.

3 Plug the other end of the cable:

 In the DSL/Modem output of your splitter/filter.

 Directly into the telephone wall outlet if there is no splitter/filter between the network terminator and your local

phone network.

LATION

Scenario 2: A Technicolor Gateway without integrated filter

Proceed as follows:

1 Take the DSL cable. This is the grey cable that is included in your box.

2 Plug one end of the cable in the grey DSL port on the back of your Technicolor Gateway.

3 Plug the other end of the cable into the DSL/MODEM output port of your filter/splitter.

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PSTN

If your Technicolor Gateway has a black PSTN port on the back, you are able to use the PSTN (this is the traditional telephone network) as a backup for your Voice over IP connection. When the VoIP connection is down, the Technicolor Gateway will automatically switch back to the PSTN network.

To setup this backup connection:

1 Take a Telephone Cable

2 Plug one end of the cable in the black PSTN port on the back of your Technicolor Gateway.

3 Plug the other end of the cable into the Phone output port of your filter/splitter.

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WAN

LATION

3.1.2 Setting up your Technicolor Gateway as Local Router

Procedure

Proceed as follows:

1 Take an Ethernet cable. If your box contains an Ethernet cable with red connectors, you can use that cable.

2 Plug one end of the cable in the red WAN port on the back of your Technicolor Gateway.

3 Plug the other end of the cable into the Ethernet port of your Internet gateway/modem.

The WAN port can only be used to connect your Technicolor Gateway to an Internet gateway/modem. You can not use it to connect other devices (for example, a computer) to the Technicolor Gateway.

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3.2 Powering on the Technicolor Gateway

Procedure

Proceed as follows:

1 Connect the power cord to the power port of the Technicolor Gateway.

2 Plug the other end of the power cord into an electrical outlet.

3 Press the power button to turn on the Technicolor Gateway.

4 Wait at least two minutes to allow the Technicolor Gateway to complete the start up phase.

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LATION

3.3 Connecting Your Network Devices to the Technicolor Gateway

Choose your connection method

To connect your device via:

 A wireless connection, continue with “3.3.1 Setting up a Wireless Connection” on page 31.

 A wired connection, continue with “3.3.2 Setting up a Wired Connection” on page 32.

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3.3.1 Setting up a Wireless Connection

The Technicolor Gateway access point

Your Technicolor Gateway is equipped with a wireless access point that supports the following standards:

 IEEE 802.11n (2.4 Ghz)

 IEEE 802.11g

 IEEE 802.11b

Requirements

Your network device must be equipped with a WiFi-certified wireless client.

Connection speed

When setting up your wireless network, keep in mind that the following factors may have a negative impact on your wireless connection speed:

 The obstacles (walls, ceilings,...) between the wireless client and the access point.

 Distance between the wireless client and the access point.

 To fully benefit from the improved connection speed offered by the IEEE 802.11n standard, it is recommended to only

connect IEEE 802.11n wireless clients to your Technicolor Gateway. Connecting older (for example, IEEE 802.11g) wireless clients may also slow down connection speed of the IEEE 802.11n capable clients.

If you have problems with your wireless performance, see “Poor Wireless Connectivity or Range” on page 137.

To set up a wireless connections

For more information on how to setup a wireless connection between your network device and your Technicolor Gateway, see “5 The Technicolor Gateway Wireless Access Point” on page 59.

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LATION

3.3.2 Setting up a Wired Connection

Requirements

 Both your network device (for example, a computer, a gaming console,...) and Technicolor Gateway must have a free

Ethernet port.

 Your network device must be configured to obtain an IP address automatically. This is the default setting.

Ethernet cable

In your package, you will find a cable with yellow connectors. This is the Ethernet cable.

Procedure

Proceed as follows:

1 Connect one end of the Ethernet cable to one of the yellow Ethernet ports of your Technicolor Gateway:

You can not use the red WAN port to connect to the local Ethernet network. The WAN port can only be used to connect your Technicolor Gateway to your broadband source.

For more information, see “1.2 User Scenarios” on page 6.

2 Connect the other end of the Ethernet cable to your network device.

The Technicolor Gateway does not support Power over Ethernet (PoE). All network devices that are connected to the Technicolor Gateway must be powered by their own power source.

3 Your network device is now connected to your network. No additional configuration is needed unless specified by your

service provider.

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3.4 Configure the Technicolor Gateway

Introduction

If your service provider did not preconfigure your Technicolor Gateway, you may have to configure the Technicolor Gateway via its Graphical User Interface (GUI).

Requirements

JavaScript must be enabled on your web browser (this is the default setting). For more information, consult the help of your web browser.

Procedure

Proceed as follows:

1 Open your web browser.

2 The Technicolor Gateway informs you that you have not yet configured your Technicolor Gateway.

If this window does not appear, browse to http://dsldevice.lan default: 192.168.1.254

3 Click Setup my Technicolor Gateway.

4 The Easy Setup wizard appears. This wizard will guide you through the configuration of your Technicolor Gateway. Click

Next and follow the instructions.

) and click Technicolor Gateway on the menu on the left-hand side.

or to the IP address of your Technicolor Gateway (by

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LATION

3.5 Setting Up the 3G Fall-Back WAN Connection

Introduction

Many SOHO (Small Offices, Home Offices) and SME (Small/Medium Enterprises) businesses choose DSL as their access technology for a Wide Area Network (WAN) connection because this is typically cheaper than using leased lines. A dropout of a DSL line can however have expensive consequences due to inaccessibility of the Internet and E-mail. Therefore backup solutions are available that provide an alternative path when the DSL line is down.

For example it is possible to switch to 2G / 3G mobile access technologies such as GPRS, UMTS, HSDPA, HSUPA, HSPA+, WIMAX and LTE when internet connectivity is not available via the main WAN connection. By plugging a mobile USB adapter into one of the USB ports of your Technicolor Gateway, IP connectivity via a 2G / 3G network becomes possible.

3G is an umbrella-term to indicate the third generation mobile telephony technology. The services associated with 3G provide the ability to transfer both voice data and non-voice data. 3G networks are the successors of the 2G networks, such as the GSM networks and provide new services and higher data transfer speeds.

What do I need?

To start using 2G / 3G as a connection on the Technicolor Gateway, you need:

 A mobile USB adapter

 A registered Security Identity Module (SIM) card.

Configure 2G / 3G as WAN connection

Proceed as follows:

1 Create a mobile interface for your Technicolor Gateway.

For more information, see “3.5.1 Setting up a Mobile Interface” on page 35.

2 Configure the newly created mobile interface as your backup connection.

Remember to always assign a higher DNS and (default) route metric compared to the existing metrics used for traffic going over the main WAN interface (DSL/ Ethernet / Fiber To The Home (FTTH)). This way the main WAN connection is always preferred above the mobile connection when up.

For more information, see “3.5.2 Configuring a Backup Mobile Connection” on page 37.

3 Insert your mobile USB adapter.

For more information, see “3.5.4 Inserting a Mobile USB Adapter” on page 40.

4 Now your mobile connection is up and ready to use.

If you need to remove your mobile USB adapter, make sure the Technicolor Gateway is powered off first.

Result

Technicolor Gateway will automatically enable your 3G backup connection when both of the following conditions are met:

 The main Internet connection has been unavailable for at least 60 seconds.

 The Technicolor Gateway received a request to access the Internet (for example, when browsing to an Internet web site).

The Technicolor Gateway will automatically disable the 3G connection in either of the following cases:

 The main Internet connection is available again. In this case the Technicolor Gateway switches back to the main Internet

connection.

 No Internet traffic has been detected during the last 10 seconds. For example, you finished surfing the Internet.

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3.5.1 Setting up a Mobile Interface

Procedure

To set up the mobile interface complete the following steps:

Step 1: Start a CLI session.

Step 2: Add a mobile interface

Step 3: Configure a mobile interface

Step 4: Attach the mobile interface

Step 1: Start a CLI session

For more information, see “4.3 The Command Line Interface (CLI)” on page 49.

Step 2: Add a mobile interface

Execute the following command:

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:mobile ifadd intf=<string>

With the following parameters:

 intf

The name of the mobile USB interface.

Example:

:mobile ifadd intf=mobile_usb

With the command mobile ifdelete intf you can delete a mobile USB interface.

Step 3: Configure a mobile interface

Execute the following command:

:mobile ifconfig intf=<string> [pin=<password>] [puk=<string>]

[apn=<string>] [mode=<{automatic|manual}>] [operator=<number{0-99999}>] [technology=<{2G|3G}>] [initcommand=<string>]

With the following parameters:

 intf

The name of the mobile USB interface.

 pin

This parameter represents the PIN code of the SIM card.

 puk

This parameter represents the PUK code of the SIM card.

Only if you failed three times to attach the mobile interface using a wrong (unique) PIN code, the PUK code will be used instead of the PIN code. It is advised to always fill in this parameter.

 apn

The Access Point Name (APN) used to access the packet switched services of the operator. The APN syntax must follow the rules specified in the standard 3GPP23.003. It is recommended to always specify this value. If not specified, the network will try to fill in the APN but may fail.

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 mode

The automatic (default) or manual selection of the mobile operator and technology.

It is advised to select manual mode and fill in the mobile operator and technology.

 operator

This parameter can be used to fill in the Location Area Identifier. This code consists of a three-digit Mobile Country Code (MCC) and a two-digit Mobile Network Code (MNC). For a list of all available Location Area Identifiers, please refer to http://www.itu.int/dms_pub/itu-t/opb/sp/T-SP-E.212B-2010-PDF-E.pdf

 technology

The initial radio access technology (2G / 3G) to use for connection. If the selected technology is not available, the alternative will be used.

 initcommand

The AT command to be executed between SIM verification and the actual network connection. This command can be used to perform vendor specific actions that are required for a successful connection.

Your mobile interface can only be configured if it is not attached.

Example:

LATION

:mobile ifconfig intf=mobile_usb pin=1234 apn=web.provider.com operator=20610 technology=3G mode=manual puk=12345678 initcommand=ATE

To check all your mobile connection configurations, use the following command:

=>:mobile iflist mobile_usb:

pin: **** puk: APN: web.provider.com mode: automatic operator: 0 technology: 3G init command:

To check the configuration of a specific mobile connection use the command mobile iflist intf=<your intf>.

Step 4: Attach the mobile interface

Execute the following command:

:mobile ifattach intf=<string>

With the following parameters:

 intf

The name of the mobile USB interface.

Example:

:mobile ifattach intf=mobile_usb

With the command mobile ifdetach intf=<string> you can detach a mobile USB interface.

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3.5.2 Configuring a Backup Mobile Connection

Dial-On-Demand

By enabling the Dial-On-Demand (DOD) function when setting up the PPP interface, the new 2G / 3G connection will function as a backup connection:

 The “doddelay” (DOD delay) timer is the amount of time the Technicolor Gateway waits before triggering the mobile

connection.

After starting up your Technicolor Gateway, it might take some time until the main WAN connection comes up. If this parameter is put to 0 an immediate parallel 2G / 3G connection will start up and disconnect immediately when the main WAN connection has come up.

 After injecting the mobile connection interfaces in the routing table, you will also notice a trigger interface (for default

routes) appearing (with according metric) in the routing table. When the main WAN interface goes down and the mobile connection establishes, this trigger interface will disappear.

 As long the main WAN connection is down, traffic will go over the mobile connection (routes with the higher metrics).

When the main WAN connection comes up again, DOD will injecting the DNS and routes with lower metric of the main WAN connection in the routing table. According to the routing principles this will cause traffic to go over the main WAN connection again.

 The “Idletime” timer is the amount of time the Technicolor Gateway waits before removing the DNS and routes of the

mobile connection once no more traffic is detected on this connection. During this time-out, two identical routes will exist in the routing table, yet with different metrics. The lowest metric will be used according to routing principles.

If this parameter is set to 0 and there is very few traffic over the 3G connection, each time new traffic is detected on the 3G connection, the Technicolor Gateway will attempt to switch back to its prioritized main WAN connection.

Procedure

To configure the backup connection, complete the following steps:

Step 1: To set up a PPP interface

Step 2: Enable NAT address translation for the new PPP interface

Step 3: Save your changes!

Step 1: To set up a PPP interface

Proceed as follows:

1 To add a PPP interface, execute the following command:

:ppp ifadd intf=3G-Backup

2 Configure this PPP interface with a higher metric than the main WAN connection and enable the DOD function. The

user name and password are used for CHAP / PAP authentication for a specific APN:

:ppp ifconfig intf=3G-Backup dest=mobile_usb user=dummy password=dummy demanddial=enabled idletime=60 doddelay=30 dnsmetric=20

3 Configure the route to add to the routing table when this interface comes up:

:ppp rtadd intf=3G-Backup dst=0.0.0.0 metric=30

Your PPP interface can only be configured if it is detached.

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4 Attach the newly configured PPP interface:

:ppp ifattach intf=3G-Backup

LATION

Step 2: Enable NAT address translation for the new PPP interface

Execute the following command:

:nat ifconfig intf=3G-Backup translation=enabled

Step 3: Save your changes!

Execute the following command:

:saveall

If you do not save your settings, all your changes will be lost after a powering of or restarting the Technicolor Gateway.

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3.5.3 Managing your Mobile Connection with the

Technicolor Gateway GUI

Introduction

You can view and manage the parameters of your mobile connection via the Technicolor Gateway GUI.

The mobile connection needs to be configured first before it is shown on the Technicolor Gateway GUI.

Procedure

To manage your mobile USB connection via the Technicolor Gateway GUI:

1 Browse to the Technicolor Gateway GUI.

2 On the Broadband Connection menu, click Internet Services.

3 Click View more... for the mobile USB connection. The Overview page of the mobile USB connection is shown.

4 In the location bar, click Configure. The Configure page of the mobile connection appears.

5 Under Mobile Information, update the following fields if necessary:

 APN:

The public APN used to access the Internet, or the private APN to access a local network.

 Operator Mode:

2G / 3G / automatic (let the Technicolor Gateway choose the best operator mode)

 Pin:

The PIN code of your SIM card.

6 Click Apply to apply your configuration changes.

Configuration changes via the Technicolor Gateway GUI are automatically saved.

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LATION

3.5.4 Inserting a Mobile USB Adapter

Procedure

Once the mobile connection is configured you can proceed as follows to insert the mobile USB adapter:

1 Power off the Technicolor Gateway.

If you do not power off the Technicolor Gateway first, the mobile USB adapter will not be detected.

2 Insert your SIM card into the mobile USB adapter.

3 Plug the mobile USB adapter in (one of) the USB port(s) of your Technicolor Gateway:

4 Power on the Technicolor Gateway.

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4 Configuration Tools

Configuration Tools

You can use the following tools to configure your Technicolor Gateway:

 The Technicolor Gateway Setup CD allows you to configure your Technicolor Gateway and helps you to connect your

computers to the Technicolor Gateway. For more information, see “2 Guided Installation” on page 21.

 The Tec h nic olo r Ga t ewa y GU I allows you to configure your Technicolor Gateway via your web browser.

For more information, see “4.1 Technicolor Gateway GUI” on page 42.

 The Command Line Interface (CLI) allows you to configure every detail of your Technicolor Gateway using textual

commands. For more information, see “4.3 The Command Line Interface (CLI)” on page 49.

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4.1 Technicolor Gateway GUI

Introduction

The Technicolor Gateway Graphical User Interface (GUI) allows you to configure your Technicolor Gateway using your web browser.

Requirements

JavaScript must be enabled on your browser (this is the default setting). For more information, consult the help of your web browser.

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4.1.1 Access

Accessing the Technicolor Gateway GUI

Proceed as follows:

1 Open your web browser.

2 Browse to http://dsldevice.lan

3 If you have protected your Technicolor Gateway with a user name and password, the Technicolor Gateway will prompt

you to enter these. Enter your user name and password and click OK.

For more information, see “4.1.3 Protecting Access to the Technicolor Gateway” on page 47.

4 The Technicolor Gateway GUI appears.

or to the IP address of your Technicolor Gateway (by default: 192.168.1.254).

Access the Technicolor Gateway via UPnP

You can also access the Technicolor Gateway GUI using the Internet Gateway Device (IGD) icon if your computer runs one of the following operating systems:

 Microsoft Windows 7

 Microsoft Windows Vista

 Microsoft Windows XP

For more information, see “10.1 UPnP” on page 112.

Remote access

It is also possible to access the Technicolor Gateway GUI from the Internet. For more information, see “4.4 Access From the

Internet” on page 58.

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4.1.2 Components

Overview

Depending on your user right and location on the GUI, the following components can be available:

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Label Description

1 Menu

2 Login section

3 Display level

4 Language bar

5 Notification area

6 Navigation bar

7 Content pane

8 Tasks pane

Login section

In the login section you can see the current user name.

By clicking the user name, you can:

 Change your password.

 Switch to another user.

Display level

The display level section allows you to switch the Technicolor Gateway GUI to:

 The Basic level:

The Basic level allows you to configure the basic Technicolor Gateway settings and services. All changes that you make are saved automatically.

 The Expert level:

The Expert level allows you to configure the advanced settings. When you click Expert, the following menu items appear:

 Technicolor Gateway:

Allows you to view information on your Technicolor Gateway, configure or upgrade it.

 IP Router:

Allows you to view/configure the Technicolor Gateway IP interfaces, IP routing table and NAT entries.

 Connections:

Allows you to view/configure a broadband connection.

 Local Networking:

Allows you to view/configure the Technicolor Gateway DHCP server/client, the DNS configuration, the managed Ethernet switch.

 Firewall:

Allows you to view/configure the Technicolor Gateway Firewall.

 VPN (if supported):

Allows you to configure the Technicolor Gateway for VPN.

 SIP PBX (if supported):

Allows you to configure the Technicolor Gateway SIP PBX.

In Expert level, you must click Save All to make your changes permanent. If you do not do so, your changes will be lost after rebooting the device.

Language bar

If more than one GUI language is available, a language bar is showed. This language bar allows you to change the language of the Technicolor Gateway GUI.

Notification area

The notification area displays:

 Error messages, indicated by a red traffic light.

 Warning messages, indicated by an orange traffic light.

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 Information messages, indicated by a green traffic light.

If none of these events occur, the notification is not shown.

Navigation bar

The Navigation bar displays your current position in the Technicolor Gateway GUI.

Some page are available in different configuration levels. These pages have additional links (for example, Overview,

Configure) in the right part of the navigation bar that allow you to switch between the configuration levels.

Content pane

The content pane displays the information and configurable items of the selected item.

Tasks pane

To allow a quick configuration of your Technicolor Gateway, some pages may offer you a number of related tasks in the Pick a task list. These tasks will guide you to the page where you can perform the selected task.

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4.1.3 Protecting Access to the Technicolor Gateway

Introduction

To prevent that every user on your local network can access the Technicolor Gateway, the Technicolor Gateway is secured with a user name and password.

Default user name

The default user name is Administrator.

Default password

The default password is either blank or the ACCESS KEY printed on the label of your Technicolor Gateway. This depends on the settings chosen by your Service Provider.

It is recommended to change the default password settings.

Choose a password that your can easily remember or write it down. If you forget your password the only option is to reset your Technicolor Gateway. For more information, see “12.6 Reset to Factory Defaults” on page 139.

Protected items

The following items are protected by these is will secure access to:

 The Technicolor Gateway GUI.

 The embedded FTP Server.

for more information, see “8.3 The FTP Server” on page 96.

 The Command Line Interface (CLI).

For more information, see The Command Line Interface (CLI).

How to change your password

Proceed as follows:

1 On the Toolbox menu, click User Management.

2 In the Pick a task list, click Change my password.

3 Enter your new password and click OK.

4 Your new password is now active. The next time that you log on to the Technicolor Gateway GUI you will have to enter this

password.

This password will also be used by the CLI, network file server and FTP server.

For more information about the CLI, see “8 Sharing Content on your Technicolor Gateway” on page 87

For more information about the network file server and FTP server, see “8 Sharing Content on your Technicolor

Gateway” on page 87

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4.2 Backing Up/Restoring your Configuration

Introduction

Once you have configured your Technicolor Gateway to your needs, it is recommended to backup your configuration for later use. This way you can always return to your working configuration in case of problems.

Backing up your configuration

Proceed as follows:

1 Browse to the Technicolor Gateway GUI.

For more information, see “4.1 Technicolor Gateway GUI” on page 42.

2 On the Technicolor Gateway menu, click Configuration.

3 In the Pick a task list, click Save or Restore Configuration.

4 Under Backup current configuration, click Backup Configuration Now.

5 The Technicolor Gateway prompts you to save your backup file.

6 Save your file to a location of your choice.

Do not edit the backup files, this may result in corrupt files making them worthless as configuration backup.

Restoring your configuration

Proceed as follows:

1 Browse to the Technicolor Gateway GUI.

For more information, see “4.1 Technicolor Gateway GUI” on page 42.

2 On the Technicolor Gateway menu, click Configuration.

3 In the Pick a task list, click Save or Restore Configuration.

4 Under Restore saved configuration, click Browse and open your backup file.

Backup files usually have.ini as extension.

5 The Technicolor Gateway restores your configuration.

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4.3 The Command Line Interface (CLI)

Introduction

The CLI allows you to perform a command-based configuration of the Technicolor Gateway:

The CLI is intended for advanced users only!

Accessing the CLI

Users can access the Command Line Interface:

 From the a local network or the Internet via:

 A Telnet session

For more information, see “4.3.1 Access the CLI via Telnet” on page 50.

 The Technicolor Gateway GUI

For more information, see “4.3.3 Access the CLI from the GUI” on page 53.

 Via serial connection to the Console interface.

For more information, see “4.3.2 Access the CLI via a Console Connection” on page 51.

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4.3.1 Access the CLI via Telnet

Requirements

 Your computer must be connected to the Technicolor Gateway.

For more information, see “3.3 Connecting Your Network Devices to the Technicolor Gateway” on page 30.

 For Microsoft Windows 7 and Vista: the Telnet service must be enabled on your computer.

For more information, consult Windows’ help.

Access via a local Telnet Session

Proceed as follows:

1 Open the Command Prompt or Te r m i n a l .

2 Type telnet followed by the IP address of the Technicolor Gateway (the default IP is 192.168.1.254) or the DNS name

assigned to your Technicolor Gateway (by default dsldevice.lan):

telnet 192.168.1.254

3 The CLI now prompts you to log in. For more information, see “Login” on page 55.

Remote access

It is also possible start a CLI session from the Internet. For more information, see “4.4 Access From the Internet” on page 58.

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4.3.2 Access the CLI via a Console Connection

Introduction

The console port on the Technicolor Gateway allows you to access your Technicolor Gateway via a serial connection. This has the advantage that you do not need IP connectivity to be able to connect.

When the Technicolor Gateway starts up, it will send traces to the serial console allowing you to follow the boot process of the Technicolor Gateway.

Requirements

To be able to connect to the serial interface your will need the following:

 One normal straight through RJ45 Ethernet cable

 One RJ45-to-DB9 convertor

If this item is not included in your box, contact your service provider to purchase one.

Only use the convertor provided by your service provider. Other convertors may use other pin layouts and might not be able to pass the signal correctly. For more information about the pin layout of this convertor, see

“12.7 RJ45-to-DB9 Pinout” on page 141.

 Terminal software to connect your computer to the Technicolor Gateway over a serial connection (for example,

Microsoft HyperTerminal).

Procedure

Proceed as follows:

Step 1: Connect the cables.

Step 2: Setup the terminal connection.

Step 1: Connect the cables

Proceed as follows:

1 Plug the RJ45-to-DB9 connector into your computer’s serial port.

2 Plug one end of the Ethernet cable in the RJ45-to-DB9 connector.

3 Plug the other end into the Technicolor Gateway’s console port.

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Step 2: Setup the terminal connection

Proceed as follows:

1 Open your terminal.

2 Establish a connection with the following parameters:

 Baudrate: 115200 bits per second (bps)

 Data bits: 8

 Parity: None

 Stop bits: 1

 Flow control: None

3 Make sure that your session does not interpret received data. This may cause problems when upgrading your Technicolor

Gateway via the CLI. To avoid this use the following settings:

 Emulation: ANSIW

 Telnet terminal ID: VT100

To access these setting on Microsoft HyperTerminal:

1 On the File menu, click Properties.

2 Click the Settings tab.

3 You are now connected to the Technicolor Gateway’s serial interface. The Technicolor Gateway now waits for you to enter

your user name and password. For more information, see “4.3.4 Using the CLI” on page 55.

Tr a c e s

You can also use the CLI for tracing. The following types of traces are available:

 Startup traces

When the Technicolor Gateway starts up, it will send traces to the serial console allowing you to follow the boot process of the Technicolor Gateway. To view the startup traces, restart or power on your Technicolor Gateway after setting up the terminal connection.

 Real-time traces

Press:

 CTRL+Q, to start displaying the real-time traces.

 CTRL+S, to stop displaying the real-time traces.

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4.3.3 Access the CLI from the GUI

Procedure

Proceed as follows:

1 Browse to the Technicolor Gateway GUI.

For more information, see “4.1 Technicolor Gateway GUI” on page 42.

2 In the Display Level list, click Expert.

3 In the upper-right corner, click CLI.

4 The Technicolor Gateway CLI pages page appears:

4 CONFIGURATION TOOLS

The CLI command tree

On the left of the page, you can find the command tree. This tree contains all CLI commands that are available for configuration.

Command types

The commands are three types of commands that can be identified by the icon displayed next to the command:

Icon Description

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Command group

Function that does not require input. The results are immediately displayed.

Function that requires input. When you click on this function, a page will appear where you can enter the parameters. Parameters that are required will be explicitly labelled as required.

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Executing a command

Proceed as follows:

1 In the command tree, select the command that you want to execute.

2 The command page appears:

Enter in the command parameters and click Apply.

Save your changes!

The changes that you make are only temporary and will be lost after restarting the Technicolor Gateway. You must click Save All to save your changes permanently.

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4.3.4 Using the CLI

Login

When starting a CLI session you will have to go through the following steps:

1 When prompted, enter your user name and password.

Username : Administrator Password :******

For more information, see “4.1.3 Protecting Access to the Technicolor Gateway” on page 47.

2 After entering your user name and password, the Technicolor Gateway banner pops up, followed by the CLI prompt.

------------------------------------------------------------------------

______ Technicolor TG672 ___/_____/\ / /\\ _____/__ / \\ _/ /\_____/___ \ // / \ /\ \ _______//_______/ \ / _\/______ / / \ \ / / / /\ __/ / \ \ / / / / _\__ / / / \_______\/ / / / / /\ /_/______/___________________/ /________/ /___/ \ \ \ \ ___________ \ \ \ \ \ / \_\ \ / /\ \ \ \ \___\/ \ \/ / \ \ \ \ / \_____/ / \ \ \________\/ /__________/ \ \ / \ _____ \ /_____\/ \ / /\ \ /___\/ /____/ \ \ / \ \ /___\/ \____\/

-----------------------------------------------------------------------=>

3 You can now start entering your commands.

Menu mode

Next to the command-based input, the CLI also features an intuitive menu-based interface. This is mode gives you a quick overview of the available commands and is ideal for users who are just starting to use the CLI.

To use start this interface execute the menu command.

=>menu ┌──────┐

┌─────────────────────────────────┤ menu ├──────────────────────────────────┐ │ └──────┘ │ │[contentsharin [firewall] [printersharin [pwr] [service] │ │[dsd] [ptrace] [statecheck] [tftp] [aaa] │ │[config] [connection] [cwmp] [debug] [dhcp] │ │[dns] [dyndns] [env] [eth] [atm] │ │[expr] [hostmgr] [ids] [igmp] [interface] │ │[ip] [ipqos] [label] [language] [mbus] │ │[memm] [mlp] [mobile] [nat] [ppp] │ │[pptp] [router] [script] [snmp] [sntp] │ │[software] [syslog] [system] [tls] [tunnel] │ │[upgrade] [upnp] [user] [vfs] [voice] │ │[wansensing] [webserver] [wireless] [xdsl] │ │ │ │ │ ├───────────────────────────────────────────────────────────────────────────┤ │ <Ok> <Cancel> │ └───────────────────────────────────────────────────────────────────────────┘

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Use:

 The arrow keys to select a command(group)

 The TAB key to switch between the OK and Cancel button.

 CTRL+C to switch back to exit the menu mode.

The Help Command

Execute help or ? from top level to list all available commands and command groups for the Technicolor Gateway

You can execute the help command from each command group selection. This results in a list of the available commands (and underlying command groups, if available) in this particular command group.

Example:

[firewall]=>help Following commands are available :

config : Display/Modify firewall configuration. clear : Clear firewall configuration. list : Display firewall configuration.

Following command groups are available :

chain debug level rule

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Executing, for example, :help firewall from any level gives the same result as executing help from the firewall command group.

Command Completion

When you type the first letters of your command, you can complete the command by pressing TAB.

To be able to complete the command automatically, the part to be added must be unique. If the part is not unique, the CLI will provide a list of possible commands.

Completion works for:

 Command groups

 Commands

 Options

 Values coming from a list

Command Line Navigation

Press:

 CTRL+A to go to the beginning of the command line.

 CTRL+L to go to the end of the command line.

Breaking off Commands

You can break off a command by pressing CTRL+G or CTRL+C. This can be useful in a situation where a user is prompted to enter a value which he does not know and wants to quit the command. Instead of being prompted over and over again for the same value, this allows to quit the command and return to the command line prompt.

Example:

In the example below, CTRL+C is pressed after the third prompt:

[firewall chain]=>add chain = Required parameter (use ctrl-c or ctrl-g to abort) chain = Required parameter (use ctrl-c or ctrl-g to abort) chain = [firewall chain]=>

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History of Commands

Use the UP and DOWN arrow keys to select a previously executed command. Press ENTER to execute the selected command.

More information

For a complete list of available CLI commands, you can download the Technicolor TG672 CLI reference Guide from www.technicolor.com

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4.4 Access From the Internet

Modes

To access your Technicolor Gateway from the Internet, you can choose between two modes:

 Permanent Mode (Remote Access):

The remote session ends when you disable remote assistance or after restarting your Technicolor Gateway.

 Temporary Mode (Remote Assistance):

The remote session ends when you disable remote assistance, after restarting your Technicolor Gateway or after 20 minutes of inactivity.

To enable Remote Assistance / Remote Access.

Enabling remote assistance is only possible when you are connected to the Internet.

To enable remote assistance/access:

1 Browse to the Technicolor Gateway GUI.

For more information, see “4.1 Technicolor Gateway GUI” on page 42.

2 Complete and check the following parameters:

 Mode:

Select the mode that you want to use.

 URL:

Contains the URL that must be used to access the Technicolor Gateway from the Internet.

 User name and Password:

Contains the user name and password are needed to access your Technicolor Gateway remotely. If wanted you can change the automatically generated password in the Password box.

3Click Enable Remote Assistance.

Accessing your Technicolor Gateway from the Internet

Proceed as follows:

1 Open your web browser.

2 Type the URL that was listed in the URL field on the Remote Assistance page (for example https://141.11.249.150:51003).

You can replace the IP address in this URL by the dynamic DNS host name if you enabled and configured Dynamic DNS. For more information, see Dynamic DNS.

Example: https://141.11.249.150:51003 can be replaced by https://mygateway.dyndns.org:51003.

3 Enter the user name and password that you specified on the Remote Assistance page.

4 The Technicolor Gateway GUI appears.

It is now possible for a remote user to access your Technicolor Gateway via the specified URL using the provided user name and password.

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5 The Technicolor Gateway Wireless Access Point

Introduction

This section will help you set up your wireless network.

What you need to set up a wireless network

To set up a wireless network, you need the following components:

 A Wireless Access Point (already integrated into your Technicolor Gateway)

 A Wireless client the device that you want to connect (for example, a computer, smartphone, network printer,...)

Wireless Access Point

The wireless access point is the heart of your wireless network. The wireless access point:

 Connects different wireless devices.

 Secures the data sent over wireless connection.

The Technicolor Gateway comes with an integrated wireless access point.

Wireless client

The wireless client allows you to connect a device, typically a computer, to a wireless access point. Both built-in and external (for example via USB) clients are available.

Devices like media players and smartphones may also have a built-in wireless client. Check the documentation of your device for more information.

Check the documentation of your computer if you are not sure if your computer is equipped with a wireless client.

Configuring your wireless clients

For more information on how to establish a wireless connection to the Technicolor Gateway, see “5.1 Connecting Your

Wireless Client via WPS” on page 60 and “5.2 Connecting Your Wireless Client without WPS” on page 62.

Secure your wireless connection!

When using an unsecured connection, everyone who is within the range of your Technicolor Gateway can access your network. If not:

 People may use your connection to access the Internet.

 Hackers may use your connection to commit computer crimes.

You can easily prevent this by securing your wireless access point. For more information, see “5.3 Securing Your Wireless

Connection” on page 63.

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5.1 Connecting Your Wireless Client via WPS

WPS

Wi-Fi Protected Setup (WPS) allows you to add new wireless clients to your local network in a swift and easy way, without the need to enter any of your wireless settings (network name, wireless key, encryption type).

Requirements

 Your wireless client must support WPS. Check the documentation of your wireless client for this.

Both Windows 7 and Windows Vista Service Pack 1 have native WPS support.

 Your Technicolor Gateway must use WPA(2)-PSK encryption (default encryption) or no encryption. WPS with WEP

encryption is not possible.

Procedure

Proceed as follows:

1 Shortly press the WPS button on the Te c h n i c o l o r G a t e w ay :

2 The WPS button LED starts blinking orange. This indicates that the Technicolor Gateway is now searching for wireless

3 Start WPS on your wireless client.

4 The Technicolor Gateway is now exchanging the security settings.

5 At the end of the procedure the status of the WPS LED will change to either of the following:

Troubleshooting

If you are having trouble connecting your wireless client via WPS, this may be cause by one of the following reasons:

 WPS can not be correctly executed:

clients that are in registration mode. You now have two minutes to start WPS on your wireless client.

 Solid green

This indicates that you have successfully registered your wireless client. You are now connected to the Technicolor Gateway network.

 Blinking red

This indicates that the Technicolor Gateway could not find your wireless client. Use the same procedure to try again (you do not need to wait until the LED turns off).

Configure your wireless manually. For more information, see “5.2 Connecting Your Wireless Client without WPS” on

page 62.

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 Your wireless client is out of range:

If possible move your wireless client closer to your Technicolor Gateway or use a wireless repeater to extend the range of your wireless network.

 Another device is interfering on the selected wireless channel:

Change the wireless channel of your Technicolor Gateway. For more information, see “Change the wireless channel” on

page 137.

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5.2 Connecting Your Wireless Client without WPS

Before you start

Before you can connect a wireless client (for example, a computer) to your wireless network you need to know the wireless settings that are currently used by the Technicolor Gateway, i.e.:

 The Network Name (SSID)

 The wireless key

What Network Name (SSID) is my Technicolor Gateway using?

If you did not change the SSID, your Technicolor Gateway uses the Network Name that is printed on the bottom panel label of your Technicolor Gateway.

What wireless key is my Technicolor Gateway using?

If you did not change the security settings, no wireless key is used.

If your service provider did choose to use a default wireless key, use the Wireless Key that is printed on the bottom panel label of your Technicolor Gateway.

Forgot your wireless key?

If you have changed the wireless settings manually and you can’t remember your settings, try one of the following:

1 Use a computer that is already connected to your network.

If none of your computers is connected yet, connect one with an Ethernet cable. For more information, see

“3.3.2 Setting up a Wired Connection” on page 32.

2 Browse to the Technicolor Gateway GUI.

For more information, see “Accessing the Technicolor Gateway GUI” on page 43.

3 On the Office Network menu, click Wireless.

4 In the upper-right corner, click Details.

5 Under:

 Configuration, you can find the network name (SSID).

 Security, you can find the encryption.

Connecting your wireless client

Configure your wireless client with the same wireless settings as your Technicolor Gateway (network name and wireless key). For more information, consult the documentation of your wireless client.

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5.3 Securing Your Wireless Connection

Introduction

You can protect the wireless communication between the wireless clients and your Technicolor Gateway with a wireless key. This means that:

 Only clients which use the correct Network Name (SSID) and wireless key can connect to your network.

 All data passing through your wireless access point is secured and encrypted.

Encryption types

Over the years a number of encryption types have been developed. The list below gives you an overview of the supported encryption types ordered by descending security level; you will find the highest level of security at the top of the list:

For Enterprise environment(s):

 RADIUS Server (WPA):

Wireless clients first need to authenticate to the Remote Authentication Dial In User Service (RADIUS) server. The RADIUS server then provides the wireless key that must be used to encrypt its data. The RADIUS server regularly updates this key at a specified interval.

 If you do not have a RADIUS server in your network, use on the of the encryption types for home and small office

environment.

For home or small office environment:

 WPA-PSK Encryption:

The wireless connection is secured with a pre-shared key that has been defined by the user. Wireless clients must be configured with this key before they can connect to the Technicolor Gateway. The Technicolor Gateway supports the following WPA versions (ordered by descending security):

 WPA2:

The most recent and most secure version of WPA. Choose this version if you are sure that all your wireless clients support WPA2.

 WPA+WPA2:

This is a mixed mode. In this mode WPA2, is the preferred encryption type but wireless clients do not support WPA2, can still use WPA as encryption type. Choose this option if not all of your wireless clients support WPA2 or if you are not sure. Wireless clients that support WPA2 will use WPA2, the others will use WPA.

 WPA:

The first version of WPA. Choose this option if you are sure that none of your wireless clients support WPA2.

If you want to configure WPA2 on the built-in wireless utility of Windows XP Service Pack 2 (SP2), you first have to:

 Upgrade your Windows XP to Service Pack 3.

- or -

 Install the following update: http://support.microsoft.com/kb/917021.

 WEP Encryption:

The least safe encryption type used for wireless connections. Like WPA-PSK it uses a user-defined key, but WEP has been proven to have security issues.

Although the Technicolor Gateway allows you to use WEP or no security, we strongly advise against using one of them! Use WPA(2)-PSK or RADIUS instead.

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Configuration

To secure your wireless network with:

 WPA encryption (via RADIUS), continue with “5.3.1 Configuring WPA Encryption” on page 65.

 WPA-PSK encryption, continue with “5.3.2 Configuring WPA-PSK Encryption” on page 66.

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5.3.1 Configuring WPA Encryption

Procedure

Proceed as follows:

1 Open the Technicolor Gateway GUI.

2 Under Office Network, click Wireless.

3 The Wireless Access Point page appears. In the upper-right corner, click Configure.

4 Under Encryption, select Use WPA Encryption.

5 The following RADIUS settings are now available for configuration:

 WPA Radius IP: enter the IP address of your RADIUS server.

 WPA Radius Port: enter the WPA Radius Port.

 WPA Radius Key: enter the WPA Radius Key.

 WPA Version: select the WPA version of your choice. For more information, see “Encryption types” on page 63.

6 Click Apply to immediately apply your changes.

7 Reconnect your wireless client(s) to the Technicolor Gateway using these new security settings.

For more information, see “5.1 Connecting Your Wireless Client via WPS” on page 60 or “5.2 Connecting Your Wireless

Client without WPS” on page 62.

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5.3.2 Configuring WPA-PSK Encryption

Procedure

Proceed as follows:

1 Open the Technicolor Gateway GUI.

2 Under Office Network, click Wireless.

3 The Wireless Access Point page appears. In the upper-right corner, click Configure.

4 Under Encryption, select Use WPA-PSK Encryption.

5 In the WPA-PSK Encryption Key box, type a the key of your choice. The key must be in one of the following formats:

 8 to 63 alphanumeric characters. For example: MyKey123

 8 to 64 hexadecimal characters (characters from 0 to 9 and from A to F). For example: C54F48A5.

6 In the WPA-PSK Version list, click the WPA-version of your choice. For more information, see “Encryption types” on

page 63.

7 Click Apply.

8 Reconnect your wireless client(s) to the Technicolor Gateway using these new security settings.

For more information, see “5.1 Connecting Your Wireless Client via WPS” on page 60 or “5.2 Connecting Your Wireless

Client without WPS” on page 62.

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5.4 Advanced Wireless Features

Introduction

This section introduces you to a number of advanced features.

For more detailed information on how to configure and use these features, check the documentation on www.technicolor.com

Multiple SSID (MSSID)

This feature allows you to turn your access point into up to four virtual access points. Each virtual access point has its own settings (SSID, encryption,...) and can be isolated into a separate network to keep your main network secured.

Access Control List (ACL)

This feature allows you to grant or deny to access for specific devices to your wireless network based on their MAC address.

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6 Te l e p h o n y

Voice over IP (VoIP)

VoIP is a technology in which telephone calls are made over the Internet. This allows you to save on communication costs, especially for long-distance calls.

The expensive solution

To be able to make your phone calls over the Internet you could either:

 Buy an IP phone.

These IP phones are special phones that you can connect to your Internet Gateway.

 Install VoIP software on your computer and make your phone calls via your computer.

The Technicolor solution

With the Technicolor Gateway you can make both VoIP and traditional telephone calls using a traditional analogue phone or A DECT phone.

If your Technicolor Gateway is not powered, the traditional telephone network This way you are still able to make emergency calls.

(if connected) will automatically selected.

In this chapter

This chapter covers following topics:

To p i c Page

6.1 Setting Up Your Telephone Network 70

6.2 Address Book 75

6.3 Telephony Services 77

6.4 Viewing Call Logs 82

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6.1 Setting Up Your Telephone Network

Procedure

To set up your telephone network, follow these steps:

1 Your Technicolor Gateway has an integrated DECT base station. This means that you can register your DECT phone

directly to the Technicolor Gateway. For more information, see

Gateway” on page 71.

2 Connect your traditional phone(s), DECT base station or fax to the green Phone port(s) on the back panel of your

Te c h n i c o l o r G a t e w a y .

3 Connect your Technicolor Gateway to the traditional network.

For more information, see “6.1.2 Connection to the Traditional Telephone Network” on page 72.

4 Configure the VoIP service on your Technicolor Gateway.

For more information, see “6.1.3 Configuring the Technicolor Gateway VoIP Service” on page 73.

“6.1.1 Connecting a DECT Phone to Your Technicolor

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6.1.1 Connecting a DECT Phone to Your Technicolor

Gateway

Introduction

The Technicolor Gateway is equipped with a DECT base station allowing you to connect up to five DECT phones.

Before you can start using your DECT phone, you first have to pair it with your Technicolor Gateway.

Procedure

Proceed as follows:

1 P

ut the Technicolor Gateway in pairing mode. You can do either of the following:

 Press the DECT button on the Technicolor Gateway until the DECT LED on the front panel starts flashing.

 Via the Technicolor Gateway GUI.

1 On

the To o l b o x menu, click Te le p h o n y.

2 Und

er Pick a task, click DECT pairing.

2 P

ut your DECT phone in pairing mode.

Consult your DECT phone’s user documentation to register your DECT phone.

3 Y

our DECT phone prompts you that If the registration is successful, the message “Registered to base x” appears on the

screen of your Technicolor DECT phone.

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6.1.2 Connection to the Traditional Telephone Network

Combining VoIP with the traditional telephone network

Some service providers use the traditional telephone network (PSTN) as a backup solution for your VoIP connection. This way, you can still make calls over the traditional network if the VoIP service is down (for example, your Technicolor Gateway is powered off).

Be aware that, if you are not connected to the traditional telephone network, emergency calls will not be possible when your Internet connection is down or your Technicolor Gateway is powered off.

Applicability

If your Technicolor Gateway:

 Has an integrated filter, no additional connections are needed.

The DSL port must be directly connected to your telephone

How do I know if my Technicolor Gateway has an integrated filter?

Check if the product name printed on the label of your Technicolor Gateway ends with “wIF” (with Integrated Filter). If this suffix is not present, then your Technicolor Gateway does not have an integrated filter.

 Does not have an integrated filter, check if your Technicolor Gateway has a PSTN port on the back panel (for more

information, see “PSTN Port (optional)” on page 13). If your Technicolor Gateway has:

 A PSTN port:

Connect the PS

 No PSTN port, no connections are needed.

This is a VoIP-only variant. All calls passing through

TN port to the Phone output of your filter or splitter.

outlet. Do not put any filter or splitter between them!

the Technicolor Gateway will be done via VoIP.

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6.1.3 Configuring the Technicolor Gateway VoIP Service

Introduction

If your VoIP service has not been configured yet, follow the instructions in this section.

How can I check if the VoIP service has already been configured?

If the Vo i c e LED is:

 Solid or blinking green then the VoIP service is configured correctly. No configuration is needed.

 Off then telephony service is not configured (yet). Follow the instructions below.

Requirements

Your Internet connection must be up and running before you can configure Internet telephony.

Configuring the VoIP settings

Proceed as follows:

1 Enter the proxy and registrar settings.

2 Enter your VoIP account settings.

Enter the proxy and registrar settings

Proceed as follows:

1 Browse to the Technicolor Gateway GUI.

For more information, see “Accessing the Technicolor Gateway GUI” on page 43.

2 On the Toolbox menu, click Te l e p h o n y .

3 In the Navigation bar, click Expert configure.

4 Complete the following fields based on the settings provided by your VoIP provider:

 Proxy:

Type the URL (for example: sip.provider.com) or IP address of the proxy.

 Registrar:

Type the URL (for example: sip.provider.com) or IP address of the registrar.

 Registrar Port and Proxy Port.

In most cases the default port (5060) will be used. Only change these values if your provider is using other port numbers.

5 Click Apply.

Enter your VoIP account settings

Proceed as follows:

1 In the Navigation bar, click Configure.

2 Under Service Configuration, select Enable Telephony.

3 Under Te l e p h o n e Nu m b e r s , complete the following fields:

 SIP URI:

The Uniform Resource Identifier (URI) of your SIP account (for example: 035051979, john.doe,...). This is the telephone number that people have to dial to call you.

 Username:

The user name of your VoIP account (for example: 035051979, john.doe,...).

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 Password:

The password of your VoIP account.

 Displayname:

The name that you want people to see on the display of their phone when you are calling.

 Abbreviated number:

An internal number to call the phones associated with this VoIP account.

 Port:

The phone port that you want to associate with this V

 All to use this VoIP account for all connected phone (fixed + DECT).

 All DECT to use this VoIP account for all connected DECT phones.

 DECT 1/2/3/4/5 to use this VoIP account for one specific DECT phone. You can find the number of your DECT

phone its display.

 Phone 1/2 to use this VoIP account for the phone connected to the Phone 1/2 port of your Technicolor Gateway.

4 Cli

ck Apply.

Your VoIP provider may not support this feature.

oIP account. select

Verifying Telephone Connectivity

Proceed as follows to verify the voice connection:

1 M

ake sure the Technicolor Gateway is turned on.

2 Mak

e sure the Internet telephony service is enabled and configured. The Vo i c e / D E C T LED must be solid green.

3 P

ick up your phone, wait for the dialling tone, and dial the number.

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6.2 Address Book

Introduction

The Address Book page allows you to:

 Store your contacts on the Technicolor Gateway GUI.

 Initiate a call or send a message by clicking the phone number or e-mail address in the contact details.

Everyone with access to the Technicolor Gateway GUI can view and use the address book.

Accessing the Address Book page

Proceed as follows:

1 Br

owse to the Technicolor Gateway GUI.

For more information, see “Accessing the Technicolor Gateway GUI” on page 43.

2 On the T

3 The A

oolbox menu, click Address Book.

ddress Book page appears.

6 TELEPHONY

For each contact, you can provide the following information:

 Business: to make a call to the contact’s business telephone number

 Home: to make a call to the contacts home telephone number

 Mobile: to make a call to the contact’s mobile telephone number

 Other or SIP uri: to make a call to the contact’s VoIP telephone number

 E-mail to send an E-mail message to the contact with your e-mail client.

Managing contacts

Click... To . . .

Add Add a contact

Edit Edit a contact

Delete Delete a contact

All information provided per contact is optional except for the last and first name. The information can be updated or completed

at any time.

Making a phone call from the address book

Proceed as follows:

1 Br

owse to the Address Book page.

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6 TELEPHONY

2 Click on the phone number of your contact.

3 The

following page appears:

In case you are using:

 A DECT phone, the phone number of your contact appears on the screen.

 A fixed phone, your phone starts to ring.

4 P

ick up the phone.

5 The

Technicolor Gateway is now initiating the call. Your contact’s phone is now ringing.

6 A

t the end of the conversation, click Done to go to the Last Calls page. This page allows you to view the statistics of

your last calls (including the call that you just made).

You can use the buttons in the Remote Number column to make a new call to one of the contacts in your call log.

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6.3 Telephony Services

Introduction

Telephony services add extra functionality to your phone. For example: putting a call on hold, transferring calls,...

Requirements

Before you can use a service, must both be:

1 Supporte

2 A

Checking if a telephone service is activated/supported

To check which services are supported or activated, proceed as follows:

1 Br

For more information, see “4.1 Technicolor Gateway GUI” on page 42.

2 On the T

3 In

4 In

5 Und

d by your service provider.

ctivated on your Technicolor Gateway.

owse to the Technicolor Gateway GUI.

oolbox menu, click Te l e p h o n y .

the Navigation bar, click Configure.

the Pick a task list, click View Telephony Services.

er Te l e p h o n y S e rv ic es , you can see the services that are supported by your provider.

6 TELEPHONY

In the Activ

6 T

o (de)activate a service, proceed with “6.3.1 Activating a Telephony Service on your Technicolor Gateway” on page 78.

ated column, you can see if this service is also activated on the Technicolor Gateway.

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6 TELEPHONY

6.3.1 Activating a Telephony Service on your Technicolor

Gateway

How can I (de)activate a service on my Technicolor Gateway?

You can (de)activate services in two ways:

 Via the Technicolor Gateway GUI.

 Via (de)activation codes on your phone.

Activating a Telephony Service via the Technicolor Gateway GUI

Proceed as follows:

1 Br

owse to the Technicolor Gateway GUI.

For more information, see “4.1 Technicolor Gateway GUI” on page 42.

2 On the T

3 In

4 In

5 In

6 U

oolbox menu, click Te l e p h o n y .

the Navigation bar, click Configure.

the Pick a task list, click View Telephony Services.

the Navigation bar, click Configure.

nder Telephony services you can now activate or deactivate the services of your choice:

To :

 Activate a service select the check box next to the service.

 Deactivate a service clear the check box next to the service.

7 Cli

ck Apply.

Activating a Telephony Service via Your Phone

To (de)activate one of the services just dial the corresponding code on your phone. For example, to activate Call Hold dial *94; to deactivate the service dial #94.

To know which code to use:

1 Br

owse to the Technicolor Gateway GUI.

For more information, see “4.1 Technicolor Gateway GUI” on page 42.

2 On the T

3 In

4 In

5 In

oolbox menu, click Te l e p h o n y .

the Navigation bar, click Configure.

the Pick a task list, click View Telephony Services.

the Tel ep h o n y S er vi c e s table, you can find the activation and deactivation codes.

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6.3.2 Common Telephony Services

Yo u

on hold

dial tone

Yo u

active

You press

R, 2

Yo u

active

Yo u

active on hold

You press

R, 0

Yo u

active

Yo u

active on hold

You press

R, 1

Yo u

active

Yo u

on hold

You press

R, 1

Yo u

dial tone

on hold

Yo u

active on hold

You press

R, 9

Introduction

This section provides an overview of the functions that will be available if you activate one of the following services:

 Call Hold service

 Call Waiting service

 Conference Call (3 Party) service

 Call Transfer

For more information on the other services, please contact your service provider.

Call Hold service

If the Call Hold service is activated, you can use the following functions:

To . . . Press... Illustration

6 TELEPHONY

Put an active call on hold and enable a call set up (the

R, 2

dial tone is generated)

Terminate the call on hold R, 0

Terminate an active call and switch to the call on hold R, 1

Retrieve the call on hold (when there is no active call) R, 1

Terminate an active call and enables a call set up (the

R, 9

dial tone is generated)

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6 TELEPHONY

Yo u

active

Yo u

active

incoming

You press

R, 1

Yo u

active

Yo u

active incoming

You press

R, 0

Yo u

on hold

active

Yo u

active on hold

You press

R, 2

Yo u

on hold

active

Yo u

active

incoming

You press

R, 2

Yo u

active

Yo u

on hold active

You press

R, 3

Yo u

on hold

Yo u

active active

You press

R, 2

Yo u

active

Yo u

on hold on hold

You press

R, 3

Call Waiting service

If the Call Waiting service is activated, you can use the following functions:

To . . . Press... Illustration

Terminate an active call and switch to an incoming call R, 1

Reject an incoming call R, 0

Switch between an active call and a call on hold R, 2

Switch between an active call and an incoming call R, 2

Conference Call (3 Party) service

If the Conference Call (3 Party) service is activated, you can use the following functions:

To . . . Press... Illustration

Establish a conference call (or 3 party connection) R, 3

During a conference call: put B and C on hold R, 2

During a conference call: retrieve B and C when they are on hold

R, 3

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Call Transfer

Yo u

active

Yo u

on hold

active

You press

R, 4

If the Call Transfer service is activated, you can use the following functions:

To . . . Press... Illustration

Transfer a call R, 4

6 TELEPHONY

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6 TELEPHONY

6.4 Viewing Call Logs

Introduction

The Call Logs page on the Technicolor Gateway GUI lists:

 Successful incoming calls.

 Missed incoming calls.

 Successful outgoing calls.

 Failed outgoing calls.

Viewing the telephony statistics

Proceed as follows:

1 Br

owse to the Technicolor Gateway GUI.

2 On the T

3 The Te

oolbox menu, click Te l e p h o n y .

l e p h o n y page appears:

On this page you can see an overview of your last calls.

4 T

o view more detailed statistics, click View telephony statistics and logs in the Pick a task list.

Used icons

The call logs use the following icons to illustrate the call type:

Icon Ty p e

Successful outgoing phone call

Successful incoming call

Failed outgoing call

Missed incoming call

Calling a contact from the call log

You can immediately start a new call to one of these contacts by clicking the button in the Remote Number column.

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7 SAVING ENERGY WITH YOUR TECHNICOLOR GATEWAY

7 Saving Energy with Your Technicolor Gateway

Code of Conduct

To prove its commitment to protect the environment, Technicolor has signed the Code of Conduct, a global agreement to reduce the power consumption of broadband access devices.

For more information, see “7.1 Code of Conduct” on page 84.

Technicolor power saving innovations

To further reduce the power consumption, Technicolor has developed the ECO Manager. This system constantly monitors the services provided by the Technicolor Gateway and automatically switches unused services to an ECO-friendly state. For more information, see “7.2 ECO Manager” on page 85.

Next to this automated tool, you can also choose to manually disable services that you will not be using. For more information, “7.3 Manually Switching Off Services to Reduce Power” on page 86.

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7 SAVING ENERGY

WITH YOUR TECHNICOLOR GATE

7.1 Code of Conduct

Power states

Code of Conduct provides rules for the power consumption in:

 Full power state:

This is the normal operation mode of the device, where all functionality is enabled.

 Low power state:

When there is no user traffic on the device, the device should switch to low power mode. This is a state in which devices are only allowed to use a limited amount of energy to be able to power its components and respond to user activity.

Example

Take the following example:

 The user switches off his computer at 20:00.

 There are no other devices connected to the Technicolor Gateway.

The Technicolor Gateway switches to low power mode. This results in a considerable drop in the overall power consumption of the Technicolor Gateway.

WAY

Power

Consumption

Full power limit

Low power limit

User traffic

20:00

No user traffic

Time

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7 SAVING ENERGY WITH YOUR TECHNICOLOR GATEWAY

No User Traffic

User Traffic

Time

20:00

Time

Power

Consumption

Full power limit

Low power limit

7.2 ECO Man ager

Introduction

The Technicolor Gateway constantly monitors the user activity and uses this information to optimise the power consumption:

For example:

 The Technicolor Gateway reduces the clock frequency of the central processor when there is no or low user activity. This

lowered clock frequency will result in a lower power consumption of the Technicolor Gateway.

 Disable the USB port(s) when they are not used

 Switch the wireless interface to power reduction mode.

Wireless access point power reduction mode

When the Technicolor Gateway access point switches to power reduction mode, the access point is switched off and is only power on periodically to be able to detect new clients. If new clients are detected the wireless access point is fully powered again. This is only possible if there are no devices connected to the Technicolor Gateway.

Power reduction is disabled by default, but it is possible to enable it via the Technicolor Gateway GUI.

Enabling power reduction may have impact on the reliability of your wireless connection. This feature is intended for advanced users only.

To enable power reduction:

1 Browse to the Technicolor Gateway GUI.

For more information, see “Accessing the Technicolor Gateway GUI” on page 43.

2 Under Office Network, click Wireless.

3 In the Navigation bar, click Configure.

4 Under Configuration:

 Select Power Reduction Enabled to enable power reduction.

 Clear Power Reduction Enabled to disable power reduction.

5 Click Apply.

Example

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If we use the same example as in the previous section, you can see that the Technicolor Gateway is now able to further reduce the power consumption in periods where less action is required from the Technicolor Gateway.

7 SAVING ENERGY

WITH YOUR TECHNICOLOR GATE

WAY

7.3 Manually Switching Off Services to Reduce Power

ECO button

If you are not using the wireless access point of your Technicolor Gateway, you might consider to disable the wireless access point permanently. This allows you to further reduce the power consumption.

To turn the wireless interface:

 Off, press the ECO ( ) button until the Wireless LED is off.

 On, press the ECO ( ) button until the Wireless LED is on.

Zero power consumption

If you will not be using your Technicolor Gateway for a longer time (for example: you are going on holiday), you should consider to turn off the Technicolor Gateway. This way no energy will be consumed at all.

However, be aware that if you turn off the Technicolor Gateway, all services provided by the Technicolor Gateway that require access to the Internet will not be available. For example:

 No VoIP calls can be made/received

You will no longer be able to make or receive phone calls over the Internet. Your phone calls will automatically be done via the traditional phone network (if available).

 No Digital TV is provided

If your set-top box is connected to your Technicolor Gateway, it will no longer be able to connect to the Internet, hence not be able to service your TV set.

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8 SHARING CONTENT ON YOUR TECHNICOLOR GATEWAY

8 Sharing Content on your Technicolor Gateway

Introduction

The Technicolor Gateway allows you to share the content stored on your USB storage device with other users on your network or even access this shared content from the Internet.

Features

 The Technicolor Gateway supports USB 2.0

 The following file systems are supported:

 NTFS (optional)

 FAT32

 FAT16

 HFS+ (optional)

 EXT2/EXT3 (optional)

 You can connect up to five USB storage devices (via a USB hub).

 Each USB storage device can have up to 10 partitions. If your device has more partitions the extra partitions will be

ignored.

Content Sharing Servers

The Technicolor Gateway offers three types of services to share your content. The following table gives a you a brief overview of the main functions:

Network File Server UPnP AV Media Server FTP Server

Function

Access

Accessible from

Type of content shared

For more information, see...

Store and access your data on your local network.

Read and write Read-only Read and write

Local network Local network Internet and Local network

All files from all partitions and disks that are connected.

“8.1 The Network File Server” on page 89

Make media files available for UPnP AV capable devices like Media players, Set-Top boxes from your local network.

Media files (music, movies and pictures) from all partitions and disks that are connected.

“8.2 The UPnP AV Media Server” on page 92

Store and access your data from the Internet.

All files that are stored in the Shared folder of the managed partition.

“8.3 The FTP Server” on page 96

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8 SHARING CONTE

Configuration

All servers are enabled by default. The only thing that you need to do is to plug your USB memory stick or external hard disk in (one of) the USB port(s) of your Technicolor Gateway.

NT ON YOUR TECHNICOLOR GA

TEWAY

By using a USB hub, you can connect up to five USB mass storage devices to the Technicolor Gateway.

Do not remove your USB storage device without stopping it first, otherwise data might be lost! For more information, see “8.5 Safely Removing your USB Storage Device” on page 100.

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8 SHARING CONTENT ON YOUR TECHNICOLOR GATEWAY

8.1 The Network File Server

Introduction

The Network Server allows you to share the content on your USB storage device(s) with other devices that are connected to your local network (mostly computers).

These devices have read and write access to this USB device(s).

Configuration

The Network File Server is enabled by default and ready for use.

To change the default settings, proceed as follows:

1 Browse to the Technicolor Gateway GUI.

For more information, see “Accessing the Technicolor Gateway GUI” on page 43.

2 On the Tools menu, click Content Sharing.

3 In the Navigation bar, click Configure.

4 Under Network File Server (Windows Networking), you can change the following settings:

 Server Name:

Enter the name that you want to use to access the Technicolor Gateway.

 Server Description:

Add a short description for what kind of data is stored on the USB storage device.

 Wo rkgr ou p:

Enter the same workgroup as used by your computer(s).

 Server Enabled:

Select this option to enable the Network File Server

5 Click Apply.

6 All users connected to the Technicolor Gateway can now access the data on stored your USB storage device.

7 If you want to limit the number of folders that can be accessed, continue with “8.4 Managing your Shared Content” on

page 98.

Accessing the shared content on Windows

Proceed as follows:

1 Open Windows Explorer.

2 In the address bar, type two backslashes followed by the name that you entered in the Server Name box (default:

\\Technicolor).

If you did not provide a server name, type \\192.168.1.253.

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8 SHARING CONTE

3 An Explorer windows appears. The storage devices that are attached to your Technicolor Gateway are listed as folders.

If the storage device has multiple partitions an index number will be added at the end (for example: Disk_a1 and Disk_a2).

If multiple storage devices are inserted the first one is listed as Disk_a1, the second one as Disk_b1, and so on.

If the partition is a managed partition, only the Media and Shared folders of the managed partition are displayed:

NT ON YOUR TECHNICOLOR GA

TEWAY

For more information on managed partitions, see “8.4 Managing your Shared Content” on page 98.

4 If you plan to frequently use this folder, it might be useful to map this folder as a network drive. For more information, see

the help of your operating system.

Accessing the shared content on Mac

Proceed as follows:

1 On the Go menu, click Connect To Server.

2 The Connect To Server window appears.

In the Server Address box, type smb://<server name>, where <server name> is the Server Name you assigned to your USB storage device (default: smb://Technicolor).

If you did not provide a server name, type smb://192.168.1.253.

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8 SHARING CONTENT ON YOUR TECHNICOLOR GATEWAY

3 The following window appears:

Select Guest and click Connect.

4 If prompted, select the partition that you want to open and click OK:

5 Your USB storage device is now mounted and is displayed on your desktop.

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8 SHARING CONTE

NT ON YOUR TECHNICOLOR GA

8.2 The UPnP AV Media Server

Introduction

Your Technicolor Gateway has a built-in DLNA-certified UPnP AV media server. This section describes how to use and configure this media server.

UPnP AV

UPnP AV (AV stands for Audio and Video) is a protocol especially designed to share media files on your local network.

DLNA-certified

The Digital Living Network Alliance (DLNA) is an organisation that imposes requirements to ensure the interoperatability of your media devices and standardize the communication between them.

Buying a DLNA-certified device like the Technicolor Gateway guarantees you that it will seamlessly integrate with your other DLNA-certified devices.

To allow you to access your media in a quick and easy way, the Technicolor Gateway scans your storage device for meta data information (for example, title, artist, album) and stores it in a database. When you are looking for a file, the Technicolor Gateway can simply query the database instead of having to go through all the files.

This database will only be created if the following conditions are met:

 Your disk or partition must have at least 250MB of free space

 Your disk or partition must not be read-only.

TEWAY

UPnP AV network components

A UPnP AV network consists of the following components:

 The UPnP AV server is directly connected to your media files and makes them available on the network. In your network

the Technicolor Gateway will fulfil this role.

 The UPnP AV client is a software application or hardware device that allows you to play or view the media files provided

by your UPnP AV media server.

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Technicolor TG672 Setup And User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

ABOUT THIS SETUP AND USER GUIDE

In this Setup and User Guide

Used Symbols

Te r m i n o l o g y

Typographical Conventions

1 GETTING STARTED

Introduction

1.1 Features At A Glance

Introduction

Internet connection features

Local networking features

Telephony features

ECO label

Technicolor Gateway configuration tools

Advanced features

1.2 User Scenarios

Scenarios

DSL Gateway

Local Router

1.3 Housing

Mounting options

Placing your Technicolor Gateway horizontally

1.4 Components

Overview

1.4.1 Power

Overview

Power inlet

Power switch

1.4.2 Local Network Connection

Overview

Wireless Access Point

Ethernet switch

USB Port

1.4.3 Broadband Connection

Overview

DSL port

WAN port

1.4.4 Voice Connection

Overview

DECT base station

Phone Port

PSTN Port (optional)

1.4.5 Console Connection

Overview

Console port

1.4.6 Buttons

Overview

DECT Pairing/Paging button

WPS button

Reset button

1.4.7 Status LEDs

Introduction

Power LED

Ethernet LED

USB LED

Wireless LED

Broadband LED (if you are using the DSL Gateway scenario)

Broadband LED (if you are using the Local Router scenario)

Internet LED

Voice LED

DECT LED

Upgrade LED

1.5 Preparing for the Installation

DSL service requirements

Local connection requirements

Start with the installation

2 GUIDED INSTALLATION

Introduction

Requirements

Running the Setup wizard

CD Menu

In case of problems

Backup your configuration

3 MANUAL INSTALLATION

Installation

Setting up your network