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Copyright © 2018
Technicolor
Systems All Rights Reserved
No portions of this material may be reproduced in any form without the written
permission of Technicolor.
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3/6/2018 Proprietary and Confidential - Technicolor ii
Updated the baseline configuration file; added details for
spectrum analyzer and MTA based on review
comments.
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1! Introduction ............................................................................................................................ 1!
1.1! Technicolor CGA4131 Business Gateway ...................................................................... 1!
2! WebUI Access Overview ..................................................................................................... 10!
3! Initial Configuration and Setup ............................................................................................ 12!
3.1! Accessing the Web UI ................................................................................................... 12!
4! Web UI Guide ...................................................................................................................... 13!
5! Status Pages ....................................................................................................................... 15!
5.1! Overview ....................................................................................................................... 15!
5.2! Gateway ........................................................................................................................ 16!
5.3! Local Network ............................................................................................................... 17!
5.4! Wireless ........................................................................................................................ 19!
5.5! DOCSIS Status ............................................................................................................. 21!
5.6! DOCSIS Signal ............................................................................................................. 24!
5.7! DOCSIS Log ................................................................................................................. 27!
5.8! Spectrum Analyzer ........................................................................................................ 27!
5.8.1! SNMP provisioning for Spectrum Analyzer ............................................................ 29!
5.9! System .......................................................................................................................... 29!
6! Connection .......................................................................................................................... 33!
6.1! Devices ......................................................................................................................... 33!
6.2! LAN ............................................................................................................................... 33!
6.2.1! SNMP provisioning for LAN ................................................................................... 35!
6.3! WAN .............................................................................................................................. 36!
6.3.1! User provisioning for WAN..................................................................................... 36!
6.3.2! SNMP provisioning for WAN .................................................................................. 40!
6.3.3! Dual Stack Router .................................................................................................. 41!
6.3.4! eSAFE .................................................................................................................... 41!
6.4! Routing .......................................................................................................................... 42!
6.4.1! Enable / Disable IGMP Proxy ................................................................................ 42!
6.4.2! RIP ......................................................................................................................... 43!
6.4.3! User provisioning for RIP ....................................................................................... 44!
6.4.4! SNMP provisioning for Advanced Routing Feature ............................................... 45!
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6.5! Modem .......................................................................................................................... 45!
6.6! MTA ............................................................................................................................... 45!
6.7! Network Time ................................................................................................................ 47!
7! Wireless ............................................................................................................................... 49!
7.1! Radio ............................................................................................................................. 49!
7.1.1! User provisioning for Radio ................................................................................... 51!
7.1.2! SNMP provisioning for Radio ................................................................................. 52!
7.1.3! Procedure to set SNMP Wireless Settings ............................................................ 54!
7.2! Wireless Security .......................................................................................................... 54!
7.2.1! User provisioning for Security ................................................................................ 55!
7.2.2! SNMP provisioning for Security ............................................................................. 56!
7.3! Advanced Wireless Settings ......................................................................................... 56!
7.3.1! User provisioning for Advanced Wireless settings ................................................. 58!
7.3.2! SNMP provisioning for Advanced Wireless Setting ............................................... 60!
7.4! Guest Network .............................................................................................................. 61!
7.4.1! User provisioning for Guest Network ..................................................................... 63!
7.4.2! SNMP provisioning for Guest Network .................................................................. 65!
7.5! MAC Control .................................................................................................................. 68!
7.5.1! User provisioning for MAC Control ........................................................................ 69!
7.5.2! SNMP provisioning for MAC Control ..................................................................... 69!
7.6! WPS .............................................................................................................................. 70!
7.6.1! User provisioning for WPS ..................................................................................... 71!
7.7! QoS ............................................................................................................................... 72!
7.7.1! User provisioning for QOS ..................................................................................... 73!
7.7.2! SNMP provisioning for QoS ................................................................................... 74!
7.8! Hotspot .......................................................................................................................... 74!
7.8.1! Enabling GRE hotspot with cable modem configuration file .................................. 76!
7.8.2! SNMP provisioning for Hotspot .............................................................................. 77!
8! Security ................................................................................................................................ 78!
8.1! Firewall .......................................................................................................................... 78!
8.1.1! User provisioning for Firewall ................................................................................ 81!
8.1.2! SNMP provisioning for Firewall .............................................................................. 82!
8.2! IP Filter .......................................................................................................................... 83!
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8.2.1! User provisioning for IP Filter ................................................................................ 83!
8.3! Device Filter .................................................................................................................. 83!
8.3.1! User provisioning of Device Filter .......................................................................... 84!
8.3.2! SNMP provisioning for Device Filter ...................................................................... 85!
8.4! Access Control .............................................................................................................. 85!
8.4.1! User provisioning for Access Control ..................................................................... 86!
8.4.2! SNMP provisioning for Access Control .................................................................. 87!
8.5! Service Filter ................................................................................................................. 87!
8.5.1! User provisioning for Service Filter ........................................................................ 88!
8.5.2! SNMP provisioning for Service Filter ..................................................................... 88!
8.6! VPN Tunnel Settings ..................................................................................................... 89!
8.6.1! User provisioning for VPN ..................................................................................... 91!
8.7! Email settings ................................................................................................................ 93!
8.7.1! User provisioning for Email .................................................................................... 94!
8.7.2! SNMP provisioning for Email ................................................................................. 94!
8.8! Report ........................................................................................................................... 95!
9! Applications ......................................................................................................................... 97!
9.1! Port Forward ................................................................................................................. 97!
9.1.1! User provisioning for Port Forward ........................................................................ 97!
9.2! Port Trigger ................................................................................................................... 98!
9.2.1! User provisioning for Port Triggering ..................................................................... 98!
9.2.2! SNMP provisioning for Port Forwarding and Port Triggering ................................. 99!
9.3! Port Filter ....................................................................................................................... 99!
9.3.1! User provisioning for Port Filter ........................................................................... 100!
9.4! DDNS .......................................................................................................................... 100!
9.4.1! User provisioning for DDNS ................................................................................. 101!
9.5! DMZ ............................................................................................................................ 101!
9.5.1! SNMP provisioning for DMZ ................................................................................ 102!
9.6! UPnP ........................................................................................................................... 103!
9.6.1! User provisioning of UPnP ................................................................................... 103!
9.6.2! SNMP provisioning for UPnP ............................................................................... 104!
9.7! IP Passthrough ........................................................................................................... 105!
9.8! SIP ALG ...................................................................................................................... 106!
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10! Administration .................................................................................................................... 108!
10.1! User ......................................................................................................................... 108!
10.2! Remote Management .............................................................................................. 108!
10.2.1! SNMP provisioning for Remote Management ..................................................... 110!
10.2.2! Telnet / SSH access ............................................................................................ 110!
10.3! Backup & Restore ................................................................................................... 111!
10.3.1! User provisioning for Backup & Restore .............................................................. 111!
10.4! Reboot & Reset ....................................................................................................... 112!
10.4.1! Factory Reset ....................................................................................................... 112!
10.4.2! SNMP provisioning for Reset & Reboot ............................................................... 113!
10.4.3! Reset Username & Password .............................................................................. 113!
10.5! Troubleshooting ....................................................................................................... 113!
10.6! Remote Log ............................................................................................................. 114!
11! Diagnostics ........................................................................................................................ 116!
11.1! System ..................................................................................................................... 116!
11.2! Interface .................................................................................................................. 117!
11.3! Network ................................................................................................................... 122!
11.4! Wireless ................................................................................................................... 123!
11.5! Clients ...................................................................................................................... 126!
11.6! Internet .................................................................................................................... 127!
12! Mixed mode ....................................................................................................................... 128!
12.1! Procedure to configure Mixed mode ....................................................................... 128!
12.2! SNMP provisioning for Mixed mode ........................................................................ 128!
13! Isolation ............................................................................................................................. 129!
13.1! SNMP provisioning for APIsolation ......................................................................... 129!
14! TR-069 ............................................................................................................................... 131!
14.1! User provisioning forTR-069 ................................................................................... 131!
14.2! SNMP provisioning for TR-069 ................................................................................ 132!
15! TR-143 ............................................................................................................................... 133!
16! Appendix 1: Sample CM Config file ................................................................................... 134!
17! Appendix 2: Sample bitmask configuration for Web UI ..................................................... 140!
18! Abbreviations and Acronyms ............................................................................................. 144!
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This document provides information on the Technicolor CGA4131 Business Gateway to
Technicolor’s service provider customers. The audience for this document includes those
personnel who are tasked with deploying, maintaining, and servicing this device as well as
those who provide answers to questions from end users.
1.1 Technicolor CGA4131 Business Gateway
The CGA4131 Business Gateway allows cable MSOs to respond to small and medium
businesses with a business-centric set of data, voice, and wireless features. The CGA4131
is a DOCSIS® 3.1 broadband gateway offering triple-play services: up to Gigabit speeds,
business VoIP and next generation 802.11ac Wi-Fi. The device can be configured using a
web page user interface accessible by the user or remotely by the MSO by SNMP/TR-069.
The Technicolor CGA4131 offers the following features:
• Compliance with DOCSIS 3.0 and 3.1 standards to deliver high-end performance
and reliability
• High performance Broadband Internet Connectivity
• Eight-line embedded digital voice adapter for wired telephony service
• Two 802.11 Wi-Fi radios for dual-band concurrent operation, with up to eight SSIDs
• Wi-Fi Protected Setup™ (WPS) support with hardware push button for simplified and
secure wireless setup
• User configurable Access Control and firewall settings
• Compact design allows for horizontal or wall-mounted operation
• Color coded interface ports and corresponding cables to simplify installation and
• Front panel LEDs show operational status for the user
• Automatic software upgrade capability for the service provider
• TR-069 Compliant Remote Management Capabilities
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Front Panel View and LED Operations
The following images represent the front panel view of the CGA4131 TCH2-GA-TBR.
Ethernet is enabled with AC power
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Ethernet Ports 1-8LEDs (Items B - I)
The CGA4131 has 8 Ethernet ports. The status of each port is shown by its LED state:
The port is not connected
Data is being transferred
Internet Service is active
There is no Internet Service
Data (2.4GHz or 5GHz) is active over the wireless connection
Wi-Fi access point is not enabled
Connected to the service provider’s network. Even when internet is
not active, LED is on. Data traffic can be used.
Trying to acquire Upstream, Downstream frequencies
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Telephone Lines 1-8 LEDs (Items M - T)
The CGA4131 has 8 telephone lines. The status of each telephone lines shown by its LED
state:
Press the Reset button to reset the box.
Press the Reset button approximately 12-13 seconds to restore to factory settings.!
Telephone Line LED (Item V)
MTA Voice interface is operational
MTA Voice interface is not operational
Telephone line is registered successfully with the call manager
Telephone line has either gone off-hook or is in active call
Telephone line is not registered with the call manager
WPS Process initialized and lasts for 2 minutes
Device is off, or AC power is on or Battery is not installed
Battery needs replacement
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The following image depicts the top view of the CGA4131 TCH2-GA-TBR.
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The following image depicts the back panel view of the CGA4131 TCH2-GA-TBR.
Eight-line embedded digital voice adapter for wired telephony service.
Eight 1000/100/10BASE-T Ethernet ports provide wired connectivity. The first 4 Ethernet
ports each can transfer up to 1 Gbps data, while the ports 5 to 8 can have a combined data
transfer speed of 1 Gbps. Each Ethernet port has two LEDs:
Connected to a Gigabit Ethernet device
Connected to a Gigabit Ethernet device and
sending/receiving data
Not connected to a Gigabit Ethernet device
Connected to a100Mbps/10Mbps device
Connected to a 100Mbps/10Mbps device and
sending/receiving data
Not connected to a 100Mbps/10Mbps device
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The CGA4131 complies with DOCSIS 3.0, 3.1 standards along with Packet Cable™
specifications to deliver high-end performance and reliability.
USB port is used to connect USB devices.
The power inlet (Power) allows connecting the power cord.
The following images depict the bottom panel view of the CGA4131 TCH2-GA-TBR.
Figure 1.5 shows Bottom panel with Battery Compartment with door on (Item A).
Accommodates devices’ backup battery (optional)
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Figure 1.6 shows Bottom panel with labeling.
Network Name (SSID) is the network name of the 2.4GHz access point. SSID is derived
from the Wi-Fi MAC address.
Passphrase of Device for2.4GHz (Item B)
PRE-SHARED KEY-Passphrase of Device for 2.4GHz.
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Network Name (SSID) is the network name of the 5GHz access point. SSID is derived
from the Wi-Fi MAC address.
Passphrase of Device for5GHz (Item D)
PRE-SHARED KEY - Passphrase of Device for 5GHz
This specifies the hardware revision of the device.
This defines the factory ID of the device.
This defines the MTA MAC address.
This defines the WAN MAC address.
This defines the Cable Modem’s MAC address.
Serial Number of Device (Item J)
This defines the device’s serial number.
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This section explains the various access interfaces and access levels to CGA4131 Web UI.
There are 3 interfaces for the user/operator to connect to on the CGA4131 TCH2-GA-TBR:
• LAN (Default URL 192.168.0.1 on LAN side)
• Cable Modem (CM IP on the WAN side)
• eRouter (eRouter IP on the WAN side)
Apart from these 3 interfaces, there are 2 user levels – Home User and Advanced User.
The access to the various Web UI pages from various interfaces are determined by the
configuration of specific MIBs and the bit masking MIB to enable or disable a specific Web
UI page. The following table explains the Web UI pages accessible in these combinations:
tchCmWebAcc
essUserIfLevel.
home-user.lan
Allow Home user to login, show only System Page
Allow Home user to login, show only System Page
Allow Home user to login, show only System Page
Allow Home user to login, show only System Page
Allow Home user to login, show all pages with
bitmasking (tchCmWebAccessHomeWriteBitmask)
tchCmWebAcc
essUserIfLevel.
home-user.rfcm
Home User not
permitted to login
with CM IP on
WAN PC
Home User is not permitted to login with CM IP on WAN
PC
tchCmWebAcc
essUserIfLevel.
homeuser.wan-rg
Allow Home user to login, show only System Page
Allow Home user to login, show only System Page
Allow Home user to login, show only System Page
Allow Home user to login, show only System Page
Allow Home user to login, show all pages with
bitmasking (tchCmWebAccessHomeWriteBitmask)
tchCmWebAcc
essUserIfLevel.
adv-user.lan
Advanced user is not permitted to login from LAN side
Advanced user is not permitted to login from LAN side
Advanced user is not permitted to login from LAN side
Advanced user is not permitted to login from LAN side
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Advanced user is not permitted to login from LAN side
tchCmWebAcc
essUserIfLevel.
adv-user.rf-cm
Allow Advanced user to login, show only System Page
Allow Advanced user to login, show only System Page
Allow Advanced user to login, show only System Page
Allow Advanced user to login, show only System Page
Allow Advanced user to login, show all pages with bit
masking (tchCmWebAccessAdvancedWriteBitmask)
tchCmWebAcc
essUserIfLevel.
adv-user.wanrg
Allow Advanced user to login, show only System Page
Allow Advanced user to login, show only System Page
Allow Advanced user to login, show only System Page
Allow Advanced user to login, show only System Page
Allow Advanced user to login, show all pages with
bitmasking (tchCmWebAccessAdvancedWriteBitmask)
The Web UI pages available for home user and the advanced user access levels can be
different. They are defined by the access Level MIB and bit masking MIBs
(tchCmWebAccessHomeWriteBitmaskand tchCmWebAccessAdvancedWriteBitmask).The
bit masking information is also stored in the config file. They can also be modified by the
SNMP MIBs. Please see Appendix 2 for examples of configuring these bitmask MIB
elements.
The user is directed to login page to login with default system credentials (admin /
password). For the advanced user, the user name is admin and the password would be the
generated password of the day (POTD).
CM Config file snippet for POTD configuration
SnmpMibObject tchCmWebAccessAdvancedType.0 Integer 2; /* potd */
SnmpMibObject tchCmWebAccessAdvancedPassword.0 HexString 0x272a73bdb4945eddc88f6a66198c1056;
The Web UI has an idle timeout of 15 minutes. The user needs to re-login to access the
Web UI after the timeout.
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3 Initial Configuration and Setup
The CGA4131 is configured using the Web UI.
CGA4131 Web UI can be accessed through the various interfaces (LAN IP, CM IP or the
eRouter IP) as explained in the previous section. The gateway prompts the user to enter the
username and password.
The various pages on the Web UI would be accessible once the credentials are accepted.
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The following table describes the web pages available to the users. Availability of these
pages is defined by the Web UI access levels configured as per the previous section.
Spectrum Analyzer (WAN:- CM Side details for login
work )
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The Overview page under the Status page provides the high level view of the Business
Gateway. It displays the connections on the Wi-Fi, LAN and Guest Wi-Fi networks.
• Main Wi-Fi Displays the connected Wi-Fi (WLAN) Clients with their Host Name and
IP address.
• Network Displays the connected Wired (LAN) Clients with their Host Name and IP
address.
• Guest Wi-Fi Displays the clients connected to Guest Wi-Fi.
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Click on the Status tab then click on Gateway. The page displays Gateway information and
the IP Network information.
The Gateway Information section shows the Software Version, Vendor Name, eRouter MAC
address, Device Mode, Router Provision Mode and Local Time set in the device as shown
below:
The IP connectivity information provided in the page includes eRouterIP Address, Subnet
Mask, DNS and default Gateway Information for the IPv4 and IPv6 connections. The details
are displayed as given below:
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Status Tab / Local Network
Click on the Status tab then click on Local Network. The Local Network page will display the
LAN information seen by the user.
This section displays the configuration of DHCP addresses for the home user on the LAN
side, Information such as the Gateway Address, Subnet Mask, MAC Address, DHCP Server,
DHCP Beginning Address and DHCP Ending Address are displayed here.
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The connected clients to the gateway via either Ethernet or Wi-Fi will be displayed in this
table.
The ARP Table section displays ARP information about connected clients. When a client is
configured for static IP, the static option will be shown as Yes.
Stateless Auto Configuration (SLAAC) is a feature offered by the IPv6 protocol. It allows the
various devices attached to an IPv6 network to connect to the Internet using the Stateless
Auto Configuration without requiring any intermediate IP support in the form of a DHCP
server. The SLAAC Table section displays details about IPv6 Address, the corresponding
MAC Address and Reachability States information.
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When in IPv6 mode or Dual Stack mode, the DHCP Client table includes IPv6 related status
and type information.
Click on the Status tab then click on the Wireless tab. The page provides wireless network
information, including the Network Name (SSID), MAC Address, Security Mode, Network
Mode, Channel, Channel Width, SSID Broadcast and Network Status for 2.4GHzand 5GHz.
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This page displays status information about the DOCSIS connection.
Status Tab / DOCSIS Status
Click on Status tab, and then click on DOCSIS Status. DOCSIS Status page explains the
network connectivity and Cable Modem status. The following information is displayed:
This section displays information about the RF upstream Bonding, including CM Status,
Active Time, IPv6 Address, IPv4 Address, Subnet Mask, IP Gateway, TFTP Server, Time
Server, Time Offset, DHCP Lease Time, DHCP Rebind Time and DHCP Renew parameters.
• CM Status – possible cable modem status states are other, notReady,
notSynchronized, phySynchronized, usParametersAcquired, rangingComplete,
ipComplete, todEstablished, securityEstablished, paramTransferComplete,
registrationComplete, operational andaccessDenied.
• Active time - The time since the network management portion of the system was last
re-initialized.!
This section displays information about the Ethernet ports and any devices connected to
them and show Interface Name, Link Status, Link Speed and Link Duplex parameters.
• Interface name displays Displays the port number in general (Ethernet 1 / Ethernet
2, etc.)
• Link Status - If there is any activity on the Link (Any Device connected) the Link
Status is shown as "UP", otherwise it is shown as "DOWN"
• Link Speed and Link Duplex - Speed of 10/100/1000 and is it half duplex, full duplex
or Auto
• This section displays the IP Address (IPv4 and/or IPv6) and MAC Address of the
devices connected.
The following figures provide these details displayed in the page:
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Status Tab / DOCSIS Signal
The DOCSIS Signal page displays the plant information on which the modem is connected.
Click on the Status tab then click on DOCSIS Signal.
This section displays information about RF upstream Bonding, including upstream channel
ID, Upstream Lock Status, Channel Type, Centre Frequency, Band Width, Modulation, and
Power Level (Tx Power level at gateway for the particular channel).
• Upstream Bonding - Number of channels locked to upstream which can be used for
upstream data transfer
• Upstream channel ID - The CMTS identification of the upstream channel
• Upstream Lock Status- Displays Locked if QAM and FEC are locked (indicates that
• Upstream Channel Type - Displays if it is a SC-QAM channel (Phy type 3) or a
OFDMA channel (Phy type 5)
• Upstream CenterFrequency - The center of the frequency band associated with this
upstream interface. Displays 0 if the frequency is undefined or unknown.
• Upstream Band Width-The bandwidth of this upstream interface as configured on
the CMTS (Generally 1.6MHz, 3.2Mhz or 6.4MHz)
• Upstream Modulation - Displays the modulation used on upstream ATDMA, TDMA,
SCDMA or MTDMA
• Upstream Power Level- Transmit power level at which the cable modem is
transmitting on the respective channel
This section displays information about the RF downstream bonding with downstream
channel ID, Downstream Lock status, Downstream Bond Status, Downstream Channel
Type, Downstream Centre Freq., Downstream Band Width, Modulation, Power Level (Rx
power level at the gateway for the specific channel) and SNR Level.
• Downstream Channel ID-The CMTS identification of the downstream channel within
this particular MAC interface. If the interface is down, displays the most current value.
If the downstream channel ID is unknown, 0 is displayed.
• Downstream Lock Status -Displays Locked if QAM and FEC are locked (indicates
that the channel is usable)
• Downstream Bonding-Number of channels locked to downstream which can be used
for downstream data transfer
• Downstream Channel Type -Displays if it is a SC-QAM channel or a OFDM channel
• Downstream Centre Frequency-The center of the downstream frequency associated
• Downstream Band Width -The bandwidth of this downstream channel. Most
implementations are expected to support a channel width of 6 MHz (North America).