TCL 65Q825, 75Q825 User Manual

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Page 1

Hi! Let’s get started.

8-Series

65Q825/75Q825

Page 2

DO NOT RETURN TO STORE

TCL SUPPORT:

http://support.tclusa.com/

1-877-300-9509

WE ARE READY TO HELP

TAKE CARE WHEN REMOVING THE TV

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Important Information

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

Caution: To reduce the risk of electric shock, do not remove cover (or back). No user serviceable parts

This symbol indicates “dangerous voltage” inside the product that presents a risk of electric shock or personal injury.

inside. Refer servicing to qualiﬁed service personnel.

WARNING

To reduce the risk of ﬁre or electric shock, do not expose this product to rain or moisture. This product should not be exposed to dripping or splashing. No objects ﬁlled with liquids, such as vases, should be placed on the apparatus.

This symbol indicates that this product incorporates double insulation between hazardous main voltage and user accessible parts. When servicing, use only identical replacement parts.

This symbol indicates important instructions accompanying the product.

WARNING

The TV is unstable if it is not properly attached to the base or mounted to the wall. Please follow the base or wall mounting instructions provided in the User’s Guide to ensure your safety.

Warning: The batteries shall not be exposed to excessive heat such as sunshine, ﬁre or

the like. proper operating

Cable TV Installer:

National guidelines for proper connected to the grounding system of the building as close to the point of cable entry as practical.

Important:

place the unit will ventilation for this receiver and 2 inches from the

Also, make sure the stand or base you use is of adequate size and strength to prevent the TV from and/or damage Power button on this TV and your remote control puts the TV into a very low-power standby power o, you will plug/appliance coupler is used to turn o the device, you should install the power cord when desired.

Product Registration

Please register your TCL TV purchase on-line at www.tclusa.com. It will make it easier to contact you

Refer to the identiﬁcation/rating label located on the back panel of your product for its

voltage.

Electrical Code (Section 54 of the Canadian Electrical Code, Part 1) which provides

This television is a table model and is designed to sit on a ﬁrm, ﬂat surface. Don’t

the TV on soft carpeting or similar surface because the ventilation slots on the bottom of

be blocked, resulting in reduced lifetime from overheating. To assure adequate

being accidentally tipped over, pushed o, or pulled o. This could cause personal injury

mode but will not completely turn the power o. In order to completely shut the

should it ever be necessary. Registration is not required for warranty coverage.

This reminder is provided to call your attention to Article 820-40 of the

grounding and, in particular, speciﬁes that the cable ground should be

product, maintain a spacing of 1 inch from the top and side of the TV

to the TV. Refer to the Important Safety Instructions on the next page.

need to disconnect the power cord from the outlet. The mains

rear of the TV receiver and other surfaces.

completely turn o the device. If you prefer to completely

TV in a manner that allows you to disconnect the

The

Product Information

Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach

and record the serial and model numbers in case you need them. These numbers are

it here located on the Warning: Changes or modiﬁcations to this unit not expressly approved by the party respons ble for apparatus at least 8

product.

compliance could void the user’s authority to operate the equipment. Keep the

inches away from the human body.

Input Signal Compatibility

Antenna/Cable Composite Video HDMI

For the best viewing experience, remove the energy guide label from the TV front panel or TV screen

before use.

Model No.

Purchase Date

480i, 480p, 720p, 1080i (NTSC, ATSC, and QAM formats) 480i 480i, 480p, 720p/60Hz, 1080i/60Hz, 1080p/60Hz, 2160p/24/30/60Hz

Serial No.

Dealer/Address/Phone

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Important Safety Instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus

(including

Protect the power cord from being walked on or pinched particularly at plugs, convenience

receptacles,

10. information

11. remain

12. When not in use and during movement, please take care of the power cordset, e.g. tie up the power like that can the power cordset person to replace the power characteristics as the original one.

13. No naked ﬂame sources, such as lighted candles, should be placed on the apparatus.

14.

Unplug this apparatus during lightning storms or when unused for long periods of time.

15. Only use attachments/accessories speciﬁed by the manufacturer.

16. Use only with the cart, stand, tripod, bracket, or table speciﬁed by the manufacturer,

or sold with the apparatus. When a cart is used, use caution when moving the

cart/apparatus combination to avoid injury from tip-over.

17. Refer all servicing to qualiﬁed service personnel. Servicing is required when the apparatus has been spilled or objects moisture, does not operate

18. For safe operation of the apparatus, observe these installation requirements: inches of ventilation space between the rear cover of the apparatus and the wall. least 1 inch of ventilation space between the apparatus and all other surfaces. Do not allow any of the apparatus’ ventilation openings to be blocked by objects that might obstruct them, such apparatus to any external on the apparatus. Do not expose of moisture. When disposing of used regulations regarding proper disposal.

19. If an outside antenna or cable system is connected to the product, be sure the antenna or cable system charges. Section Canadian Electrical Code, mast and supporting structure, of grounding conductors, location of and requirements for the grounding electrode.

See following example:

ampliﬁers) that produce heat.

and the point where they exit from the apparatus.

WARNING: Please refer the information on exterior bottom enclosure for electrical and safety

before installing or operating the apparatus.

WARNING: The mains plug is used as disconnect device, the disconnect device shall

readily

operable.

cordset with cable tie or something like that. It shall be free from sharp edges and the

cause abrasion of the power cordset. When put into use again, please make sure

being not damaged. If any damages found, please look for the service

cordset speciﬁed

by the manufacturer or have the same

damaged in any way, such as power-supply cord or plug is damaged, liquid has been

have fallen into the apparatus, the apparatus has been exposed to rain or

normally, or has been dropped.

Keep at least 2

Keep at

as newspapers, curtains, table-cloths or any other objects. Do not expose the

heat sources. Do not place any heat sources such as candles, lamps, etc.

the device to high levels of humidity or to any possible sources

batteries

from the remote control, consult local

is grounded so as to provide some protection against voltage surges and built-up static

810 of the National Electrical Code, ANSI/NFPA No. 70-2011 (Section 54 of

Part 1) provides information with respect to proper grounding of the

grounding of the lead in wire to an antenna-discharge unit, size

antenna discharge unit, connection to grounding electrodes,

ELECTRIC SERVICE EQUIPMENT

ANTENNA LEAD IN WIRE

GROUND CLAMP

ANTENNA DISCHARGE UNIT (NEC SECTION 810-20)

GROUNDING CONDUCTORS (NEC SECTION 810-21)

GROUND CLAMPS

POWER SERVICE GROUNDING ELECTRODE SYSTEM (NEC ART 250, PARTH)

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This product incorporates HDMI technology.

The terms HDMI, HDMI High-Deﬁnition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Manufactured under license from Dolby Laboratories.

FCC Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:

● Reorient or relocate the receiving antenna.

● Increase the separation between the equipment and receiver.

● Connect the equipment into an outlet on a circuit dierent from that to which the receiver is

connected.

● Consult the dealer or an experienced radio/TV technician for help. This Class B digital apparatus complies with Canadian ICES-003. 8-series, include models (65Q825/75Q825) This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2)

This device must accept any interference received, including interference that may cause

operation. Supplier Name: TTE Technology, Inc. (dba TCL North America) Supplier Address: 1860 Compton Ave, Corona, CA 92881, USA Supplier phone number and internet contact information: 1-877-300-9509, http://support.tclusa.com/

Battery Caution & Disposal Information

1. For best results, use alkaline type batteries.

2. Install only new batteries of the same type in your product.

3. Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten

the life of the batteries or cause batteries to leak.

4. Do not mix old and new batteries.

5. Do not use Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.

Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium or Nickel Metal

Hydride) batteries.

7. Batteries should be recycled or disposed of as per state and local guidelines.

8. Do not dispose of batteries in ﬁre.

undesired

ELECTRONICS RECYCLING INFORMATION FOR CONSUMERS

TCL strives to provide a high level of service to our customers and in the communities we serve, and recommends that consumers always look for a recycling or reuse alternative to throwing away televisions and other electronics. We encourage customers to recycle end-of-life electronic devices using one of the many convenient methods available today. In many states TCL has programs in place to enable consumers to drop-o and recycle televisions free of charge. For information on electronics recycling in all 50 states, including drop-o locations, please visit the "Electronics Recycling" area of the TCL USA website at www.tclusa.com

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What’s in the box

Accessory box

(Including accessories below)

TCL · Roku TV

4 VESA adapters

2 x AAA batteries

Stand beam Stand support

AV Input cable adapter

What you need

7, M5X16mm

Stand screws for 65Q825 Stand screws for 75Q825

for remote

length: 120mm

Power cable

Make the most of your Smart TV

3, M4X16mm 4, M5X20mm

TV remote

Phillips head

screwdriver

Router + Internet Connection

(needed for streaming)

For additional support, please see User Manual at: http://support.tclusa.com/

Key things to know: A paid subscription or other payments may be required for some streaming channels.

Channel availability subject to change and varies by country.

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Step 1

Set up your TV

Ready for the step-by-step? You’re only minutes away from TV bliss!

Remove your TV from the box

Be careful, it’s heavy!

To use the stand

To prevent damage to the screen, carefully place your TV on a soft, cushioned surface.

Remove plastic cover to access holes for TV stand.

Insert Screws

65Q825: M5X16mm 4

75Q825: M5X20mm 4

Insert Screws

65Q825: M5X16mm 3 75Q825: M4X16mm 3

Re-attach the plastic cover

Warning:

Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

- Using cabinets or stands recommended by the manufacturer of the television set.

- Only using furniture that can safely support the television set.

- Ensuring the television set is not overhanging the edge of the supporting furniture.

- Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.

- Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.

- Educating children about the dangers of climbing on furniture to reach the television set or its controls.

If your existing television set is being retained and relocated, the same considerations as above should be applied.

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Optional - To mount on a wall

(wall mount not included)

To mount on a wall

Preparation must be done before mounting your TV on a wall.

Remove 4 screws M6x15 on the back of the TV.

Attach the 4 VESA adapters on the back of the TV.

Attach VESA bracket using the 4 screws M6x15.

To mount on a wall

If you are mounting your TV to the wall, don’t attach the stands.

To mount your TV to the wall, purchase a VESA wall mount

65Q825 / 75Q825 Purchase a VESA 300x300, 4 M6x15mm screws

The VESA number is the horizontal and vertical measurement of the mounting holes. For

example, 200X200 refers to the fact that the mounting measurements are 200mm horizontally

200mm vertically.

Follow the instructions that come with the wall mount.

Your wall mount must be able to bear

causing damage.

a minimum of ﬁve times the TV’s net weight to avoid

Follow the instructions that come with the wall mount to hang the TV on the wall.

and

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Step 2

Power up

In this step, we’ll make sure all systems are GO!

Power your TV remote by inserting the included batteries.

Connect your power cable to the TV, then plug it in to the wall outlet.

Connect other devices by referencing port label and descriptions on the bottom of page 8.

Insert batteries in the correct polarity as indicated in the battery compartment.

Power Tip!

batteries from the same manufacturer. Never use damaged batteries. If your remote gets warm/hot during use, discontinue use and contact customer support immediately at http://support.tclusa.com/

Always replace depleted batteries with two same brand-new

Step 3 Grab your remote

The TV remote should feel right at home in your hand. We designed it to be incredibly intuitive for watching TV and navigating on-screen menus.

Here’re some buttons you should know about.

POWER Turn TV on and o

BACK Return to previous screen

HOME Return to Roku Home screen

VOLUME Raise and lower volume

INSTANT REPLAY Replay the last few seconds of streaming

video

OPTIONS View more options

E F G

A C

RWD SCAN Rewind streaming video, scroll left one page

at a time

FWD SCAN Fast forward streaming video, scroll right

one page at a time

VOICE SEARCH Search content through your voice by holding down

the microphone button and waiting for the TV to prompt “Speak Now”

Tip!

The button gives you easy access to picture settings, display options, and more. Try it on every screen!

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Step 4 Get to know your TV

TV FRONT

TV BACK

ETHERNET

Internet router or switch.

RESET BUTTON Press once to restart your TV.

Press and hold for factory reset, and careful, you will lose all your settings!

4 HDMI PORTS

Connect cable box, Blu-ray player, gaming console,

or other devices to your TV using HDMI cables.

HDMI ARC PORT Connect HDMI ARC

(audio return channel) capable audio devices like sound bars or AV receivers.

ANTENNA/CABLE IN Connect an outdoor VHF/UHF

antenna or Cable TV feed.

USB PORT

music and movies.

AV IN adapter AV Input (analog audio/video)

Use the supplied adapter to connect to older devices that use analog audio/video outputs. The supplied adapter connects to the RCA cable (video - yellow and audio - white and red) that you normally use to connect to that device.

HEADPHONE OUT

external speakers.

OPTICAL (DIGITAL AUDIO OUT) Connect an optical

cable to an external digital audio system.

Connect an Ethernet cable to your home

Highest quality audio/video connection.

Connect a USB device to access photos,

Connect headphones or other

STATUS LIGHT

standby, ﬂashes when the TV is busy, ﬂashes once with each button pressof the remote control.

IR RECEIVER

TV remote.

POWER and OPTIONS BUTTON

Found on the corner of the TV back easy use.

POWER PORT Connect your

TV to the power source with the included power cable.

Glows when the TV is in

Receives signal from the

for

RESET

ARC

CABLE/ANT

AV IN

AUDIO OUT

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Step 5 Complete guided setup

It’s the ﬁnal stretch—hurray!

Let’s Connect

Your TV will automatically detect wireless networks in your area. Have your network name and password handy and follow the easy on-screen instructions.

Your Roku account: Once connected, your TV will walk you through a guided setup,

where you'll be prompted to create (or sign into) your

free Roku account online at roku.com/link

links your TV to your account.

Roku accounts are free, and while a valid credit card is recommended, it is not required. If you choose to register with a credit card, you will be able to seamlessly rent movies, TV shows and download apps without having to enter in your credit card information each time. A unique PIN can be added to the account to prevent unauthorized purchases.

. Your TV will generate a unique code that

IMPORTANT: Make sure you type roku.com/link

misspell or add extra characters. Typing this incorrectly may take you to fraudulent websites.

Once you’re connected, your TV will automatically update with the latest software—plus you can start streaming the entertainment you know and love. Unlike other TVs, your new TCL • Roku TV automatically receives regular software updates in the background when it’s connected to the internet. This allows it to give you a better and better experience.

If you aren’t ready to connect your TV to a wireless network, you can still use it as a regular TV.

into the browser being careful not to

And setup is done…congratulations!

Continue using the remote to personalize your Home screen and channel line-up, stream movies, and so much more.

If you have an antenna or cable connected, just click the tuner tile to watch broadcast TV channels. The fun has just begun!

WE ARE READY TO HELP

TCL SUPPORT:

https://support.tclusa.com/

1-877-300-9509

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Viewing 4K Ultra HD Content

4K Spotlight Channel

The Roku 4K UHD Spotlight channel features many movies and TV shows available in 4K UHD resolution from streaming services such as Netﬂix, Prime Video, VUDU, and more.

Key things to know: A paid subscription or other payments may be required for some channels. Channel availability subject to change and varies by country. 4K content will not be available on all channels.

Next Generation 4K HDR Devices

With HDMI inputs supporting the latest HDMI standards, connect next-gen game systems, Ultra HD blu-ray players and more to enjoy highest-quality 4K high dynamic range sources.

Upscale 1080p HD to 4K Ultra HD

Enjoy your favorite shows upscaled to near 4K Ultra HD quality with TCL Creative Pro upscaling.

Roku TV menu may vary and subject to change.

Connecting brings out your TV’s full potential!

Access thousands of streaming channels*.

Make any night a movie night

Access more than 500,000 movies and TV episodes across major streaming services like Netﬂix, Hulu, GooglePlay, VUDU, and more. Choose from free, rental, and subscription services.*

Stream sports on the big screen

Choose from over 140 sports channels like WatchESPN, FOX Sports GO, NBA, NFL, MLB.TV, WWE Network, CBS Sports, and more.

*Subscription or other payment may be required to access certain channels. Content may not be available in all areas in which the TCL Roku TVs are sold and channel availability is subject to change. **Cancel before free trial ends to avoid subscription fees. Credit card may be required.

Explore your passions

In addition to popular streaming channels like HBO NOW, Showtime, PBS Kids and ESPN, your TCL Roku TV also oers hundreds of streaming channels to fuel your passions - including ﬁtness, cooking, religion, outdoors, international programming, and much more.

Enjoy tons of free channels and free trials

Your TCL Roku TV has hundreds of popular free channels like The CW, The Roku Channel and more. Plus free trials** to popular subscription services like HBO NOW, Showtime, Netﬂix and Hulu.

Page 13

TCL North America Limited Warranty

All LCD/LED Models.

What your warranty covers:

TCL product when purchased as new from an Authorized Dealer of TCL brand products in the United States and packaged with this warranty statement.

New LCD/LED Televisions (Non-Commercial Use) For how long after your purchase:

One (1) year from date of purchase for parts and labor for non-commercial use.

New LCD/LED Televisions (Commercial Use) For how long after your purchase:

Six (6) months from date of purchase for parts and labor for commercial use. Commercial use includes, but is not limited to, the use of this product in a commercial or business environment, the use of this product in an institution or for institutional purposes, or other commercial purposes including rental purposes.

What we will do:

At TCL North America’s discretion, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair your television, or (2) replace your television with a new or refurbished / remanufactured

equivalent value product. The decision to repair or replace will be made solely by TCL North America.

See “How to get service”.

How to get service:

Call 1-877-300-9509.

Please have your original purchase receipt or proof of purchase (bill of sale or receipted invoice), the unit’s date of purchase, place of purchase and model/serial number ready. The model/serial number

information can be found on the back of your unit.

A representative will troubleshoot your problem over the telephone. If it is determined that your unit requires service, the service location will be at the sole discretion of TCL North America based upon

the TCL North America Limited Warranty Statement.

At the sole discretion of TCL North America, television screen sizes 43” and smaller will either be repaired at an Authorized TCL Service Center or directly exchanged for a new or refurbished/remanufactured unit. At the sole discretion of TCL North America, television screen sizes 44” or larger will either be repaired at an Authorized TCL Service Center or repaired in-home.

If repaired at an Authorized TCL Service Center, a pre-paid shipping label will be provided and TCL North America will pay for return shipping. Proof of purchase in the form of a bill of sale or receipted invoice from an Authorized Dealer which is evidence that the product is within the warranty period must be presented to obtain warranty service. PRE-AUTHORIZATION MUST BE OBTAINED BEFORE (1) SENDING ANY PRODUCT TO AN AUTHORIZED TCL SERVICE CENTER, OR (2) OBTAINING ANY IN-HOME REPAIR/REPLACEMENT/RENTAL SERVICES.

Defects in materials or workmanship to the original owner of this

What your warranty does not cover:

Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your unit. Any additional information should be obtained from your Authorized Dealer). Installation and related adjustments, or damage resulting from installation. Damage resulting from non-approved installation methods. Signal reception problems not caused by your unit. Damage from misuse, abuse, neglect, normal wear and tear, cosmetic damage, mishandling, faulty

installation, or power line surges. Markings or images on the television’s panel resulting from viewing ﬁxed images (including but not

limited to certain 4:3 images on wide screen televisions, or data or images in ﬁxed screen locations from banners, video games, or certain broadcast networks). A television that has been modiﬁed or incorporated into other products. A unit purchased or serviced outside the USA. A unit sold in “As-Is”, “F or with faults. Acts of nature or God, such as but not limited to earthquake or lightning damage. Special, incidental or consequential damages.

actory Reconditioned”, “Factory Re-Certiﬁed”, or “Refurbished” condition

Product Registration:

Please register your TCL TV purchase on-line at www.tclusa.com. It will make it easier to contact you should it ever be necessary. Registration is not required for warranty coverage.

Page 14

TCL North America Limited Warranty

LIMITATION OF WARRANTY

THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. NO VERBAL OR WRITTEN INFORMATION GIVEN BY TCL NORTH AMERICA, ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTEE OR IN ANY WAY INCREASE OR MODIFY THE SCOPE OF THIS WARRANTY.REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. TCL NORTH AMERICA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY AND WARRANTY PERIOD SET FORTH ABOVE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT

NOTICE. PLEASE VISIT

WWW.TCLUSA.COM TO VIEW THE MOST CURRENT VERSION.

How State Law relates to this warranty:

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you speciﬁc legal rights, and you also may have other rights that vary from state to state.

If you purchased your unit outside the United States or seek warranty coverage outside the United States:

This warranty does not apply. Contact your dealer for warranty information.

Service calls which do not involve defective materials or workmanship are not covered by this warranty. Costs of such service calls are the sole responsibility of the purchaser.

Broadcasting & Operating Environment

Broadcasting system US System NTSC-M

Receiving Channels VHF2-13

Tuner type Frequency synthesized

Operating Temperature 5°C to 35°C (41°F to 95°F)

Operating Humidity 20% to 80%, non-condensing

Storage Temperature -15°C to 45°C (5°F to 113°F)

Storage Humidity 10% to 90%, non-condensing

ATSC standard (8VSB), QAM

UHF14-69 CATV 14-36 (A)-(W)

37-59 (AA)-(WW) 60-85 (AAA)-(ZZZ) 86-94 (86)-(94)95-99 (A-5)-(A-1) 100-135 (100)-(135) 01 (4A)

Page 15

Troubleshooting

Having trouble completing the guided setup? Don’t worry, it’s usually an easy ﬁx.

4K Picture Quality

• 4K picture quality is largely dependent on the source. Make sure your source content is 4K.

To stream 4K, we recommend a broadband

• speed of 25Mbps for optimum viewing.

•

For Cable, Satellite, Gaming Consoles, and Blu-Ray players, we recommend using “High-Speed HDMI cables.”

My picture is too small

(black bars on the side)

•

Play your movie/video and press the (*)

asterisk button.

Select Picture Size, select the picture size

• of your preference.

How to install the Remote Control Mobile App

The free Roku app allows you to use your mobile device as a full functioning remote control with voice search & keypad.

• Download the Roku app to your phone or tablet through Google Play or iTunes.

• Simply search for “Roku App” and choose the Roku app by Roku Inc.

Follow the onscreen prompts and you’re on

• your way!

How do I turn the Text-to-Speech (TTS) audio guide on or off?

• Press “*” key on the remote controller four times to turn the audio guide on or o.

Select “Settings” at home screen Select “Accessibility”

http://support.tclusa.com/televisions-faqs/how-to-

enable-and-disable-text-to-speech-on-my-tcl-roku-tv

Cannot connect to wireless network (Wi-Fi)

•

Select the correct wireless network name and verify the password entered (case sensitive).

Relocate the router from objects that interfere

• with performance (cordless phones, baby monitors, etc.).

•

Reboot the router by disconnecting the power for more than 2 minutes and reconnect.

Problems connecting my cable/satellite box or antenna through a coax cable

For best performance, use the HDMI

• connection. If not available, then:

•

Make sure the cable connections to the TV and your device are securely fastened.

• Select cable/satellite box or antenna TV input.

•

Select “start ﬁnding channels” and follow the on-screen instructions to perform a full channel scan.

What is the remote code for programming my Universal or Cable/Satellite box remote control

Providers

ATT U-verse 1346

/ Spectrum 11756

Charter

Comcast

DIRECTV

DISH 1756, 535

Time Warner / Spectrum 387, 1566, 268

Don’t see your provider listed, visit TCLUSA.com/support/remotecodes

Codes for TCL Roku TVs

11756

Need more help?

https://support.tclusa.com/

1-877-300-9509

Page 16

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ALTO 5 / 5+

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specialized sound modes, available wireless subwoofers,

and everything you need to connect to your TCL TV, Alto

Sound Bars provide stunning sound, made easy.

To learn more visit TCLUSA.com or your favorite retailer.

Copyright © 2019 by Roku, Inc. and TCL. All rights reserved. Roku, Roku TV, and the Roku logo are trademarks or registered trademarks of Roku, Inc. TCL and the TCL Logo are owned by TCL Corporation and under license to TCL North America. Other brand and product names are the trademarks or registered trademarks of their respective owners.

TTE Technology, Inc. (dba TCL North America) 1860 Compton Ave, Corona, CA 92881, USA

To read the End User License Agreement (for Roku TV), visit: tclusa.com/roku-tv/eula

Part No.: 70-Q8RT73-QSG1A