VXA-320 (VXA-3) TAPE DRIVE
PRODUCT MANUAL
I
COPYRIGHT
Copyright 2006 by Tandberg Data. All rights reserved. This item and the information
contained herein are the property of Tandberg Data. No part of this document may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language or computer language in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual, or otherwise, without the express written
permission of Tandberg Data ASA, Kjelsåsveien 161, P.O.Box 134 Kjelsås, N-0411 Oslo,
Norway.
DISCLAIMER
TRADEMARK
NOTICES
PART NUMBER
Tandberg Data makes no representation or warranties with respect to the contents of
this document and specifically disclaims any implied warranties of merchantability or
fitness for any particular purpose. Further, Tandberg Data reserves the right to revise
this publication without obligation of Tandberg Data to notify any person or organization
of such revision or changes.
Tandberg DataTandberg and Exabyte, EZ17, M2, VXA, and VXAtape are registered
trademarks; ExaBotics, MammothTape, and SmartClean are trademarks; SupportSuite
is a service mark. All other product names are trademarks or registered trademarks of
their respective owners.
433689-01
Note: The most current information about this product is available at Tandberg Data’s
World Wide Web site www.tandberg.com
II
PRODUCT MANUAL 433689-01
PRODUCT
WARRANTY
CAUTION
The Tandberg VXA-320 (VXA-3) tape drive is warranted to be free from defects in
materials, parts, and workmanship, and conforms to the current product specification.
For the specific details of your warranty, refer to your sales contract or contact the
company from which you purchased the tape drive.
The warranty for the tape drive shall not apply to failures caused by:
Physical abuse or use not consistent with the operating instructions or product
specifications.
Use of any type of data cartridge other than an Tandberg VXAtape or an Tandberg
approved VXAtape cartridge.
Use of any type of cleaning material other than an Tandberg VXAtape Cleaning
Cartridge.
Repair or modification by any one other than Tandberg’s personnel or agent in a
manner differing from the maintenance instructions provided by Tandberg Data.
Removal of the Tandberg Data identification label(s).
Physical abuse due to improper packaging of returned tape drives.
If problems with the tape drive occur, contact Tandberg Data or your service provider;
do not void the product warranty by allowing untrained or unauthorized personnel to
attempt repairs.
Caution
Returning the tape drive in unauthorized packaging may damage the unit and void the
warranty.
If you are returning the tape drive for repair, package it in its original packaging (or in
replacement packaging obtained from your vendor).
III
CONTACTING
TANDBERG DATA
To obtain general information
Tandberg Data ASA
International
Headquarters
Kjelsåsveien 161, P.O.Box 134 Kjelsås,
N-0411 Oslo, Norway
Tel: +47 22 18 90 90
World Wide Web www.tandberg.com
To obtain technical support
Tan d b e r g D a t a
www.tandberg.com
Technical Support
To order supplies and accessories
Tan d b e r g D a t a
www.tandberg.com
Sales Support
To return equipment for service (RMA Request)
Tan d b e r g D a t a
www.tandberg.com
Service
IV
PRODUCT MANUAL 433689-01
HOW TO USE THIS MANUAL
This manual describes how to install, operate, and maintain the VXA™-320
tape drive. It also provides functional, performance, and environmental
specifications.
ORGANIZATION
The information in this manual is organized into chapters that allow you to
quickly locate the information you need.
First-time installation
If you are installing the tape drive for the first time, refer to the following
chapters:
Chapter 1 provides an overview of the tape drive’s features and
components.
Chapter 2 provides instructions for installing the tape drive, connecting it to
the host computer, and powering it on.
HOW TO USE THIS MANUAL
Operation, troubleshooting, maintenance, and service
Refer to these chapters for information about operating, maintaining, and
troubleshooting your tape drive:
Chapter 3 to learn how to load cartridges, clean the tape drive, and read the
LEDs.
Chapter 4 provides troubleshooting recommendations.
Chapter 5 provides information about service and maintenance for the tape
drive, including returning it for service, upgrading firmware, and obtaining
a diagnostic listing.
Specifications, standards, and terms
These chapters are for engineering, purchasing, or marketing personnel who
want to evaluate the tape drive to determine the feasibility of integrating it
into their product lines.
Chapter 6 provides an overview of the SCSI communication interface and
SCSI command protocol supported by the tape drive. It also describes the
communication interface specifications for the tape drive, including cable
and connector requirements for the LVD SCSI interface.
Chapter 7 provides specifications for the tape drive, including performance,
reliability, power, and environmental specifications. This chapter also
provides safety and regulatory agency standards compliance information.
The Glossary provides definitions of terms used in this book.
OCTOBER 2006 VXA-320 TAPE DRIVE
V
HOW TO USE THIS MANUAL
RELATED PUBLICATIONS
For more information about the tape drive and the standards used by the tape
drive, refer to the following publications. To order an Tandberg Data
publication, see “Contacting Tandberg Data” on page iv. To download a PDF
version of an Tandberg Data publication, visit the Tandberg Data web site
www.tandberg.com
Note: The VXA-320 publications are included as PDF files on the CD that
VXA-320 Publications
VXA-320 SCSI Tape Drive Quick Start, 433690-01
VXA-320 (VXA-3) SCSI Reference Manual, 433691-01
Standards Publications
Information Technology - SCSI Primary Commands - 2 (SPC-2), ANSI INCITS
Information Technology – SCSI Parallel Interface-3 (SPI-3), ANSI INCITS
accompanies your tape drive.
351-2001
336-2000
Caution
Warning
Information Technology -SCSI Architecture Model - 2 (SAM-2), ANSI INCITS
366-2003
Information Technology - SCSI Stream Commands - 2 (SSC-2), ANSI INCITS
380-2003
TapeAlert Specification, NCITS T10/02-142R0, Version 3.0, March 2002
CONVENTIONS USED IN THIS MANUAL
This manual uses the following conventions:
Note: Notes provide additional information or suggestions about the topic or
procedure being discussed..
! Important
Read text marked by the “CAUTION” icon for information you must know to avoid
damaging the autoloader, tape drive, or losing data.
Read text marked by the “WARNING” icon for information you must know to
avoid personal injury.
Read text marked by the “Important” icon for information that
will help you complete a procedure or avoid extra steps.
VI
PRODUCT MANUAL 433689-01
Contents
How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . xiii
1 VXA-320 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Tape Drive Models and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front Panel Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Back Panel Components – Internal Tape Drive . . . . . . . . . . . . . . 3
Back Panel Components – External Tape Drive . . . . . . . . . . . . . . 4
Tape Drive Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Unpacking the Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the Internal SCSI Tape Drive. . . . . . . . . . . . . . . . . . . . . 8
Installing the External SCSI Tape Drive . . . . . . . . . . . . . . . . . . . 14
Integrating the Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Monitoring the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using VXAtape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setting the Write-Protect Switch . . . . . . . . . . . . . . . . . . . . . . . . 22
Loading a Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Unloading a Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Storing the Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Cleaning the Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Determining When to Clean the Tape Drive . . . . . . . . . . . . . . . 23
Using a Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Resetting the Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
OCTOBER 2006 VXA-320 TAPE DRIVE
vii
4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Resolving Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Tape Drive Will Not Accept a Cartridge . . . . . . . . . . . . . . . . . . 25
LED 4 is Flashing Orange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Tape Drive Will Not Eject a Cartridge . . . . . . . . . . . . . . . . . . . . 27
Tape Drive is not Detected by the Operating System or Backup
Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
A Service Notification LED Code Appears . . . . . . . . . . . . . . . . . 28
Backup Application is Reporting an Error . . . . . . . . . . . . . . . . . 29
Troubleshooting with VXATool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Getting Started (Important First Step) . . . . . . . . . . . . . . . . . . . . 31
Performing a Write/Read Test . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Updating Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Capturing a Diagnostic Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Gathering Troubleshooting Information for Technical Support . . . . . 32
VXA-320 Tape Drive Information . . . . . . . . . . . . . . . . . . . . . . . 32
SCSI Bus Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Operating System Information . . . . . . . . . . . . . . . . . . . . . . . . . 33
Backup Application Information . . . . . . . . . . . . . . . . . . . . . . . . 33
Tape Drive Diagnostic Information . . . . . . . . . . . . . . . . . . . . . . 33
5 Service and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . 35
Returning the Tape Drive for Service . . . . . . . . . . . . . . . . . . . . . . . . 35
Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Obtaining a Diagnostic Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
6 Communication Interface and Command Protocol . . . . 37
Communication Interface versus Command Protocol . . . . . . . . . . . . 37
SCSI Communication Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
SCSI Bus Phases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
SCSI Message System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
SCSI Interface Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Internal Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
External Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
viii
SCSI Command Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Command Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Status Bytes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Sense Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
PRODUCT MANUAL 433689-01
7 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Data Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Performance Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Data Transfer Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Read and Write Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . 50
Tape Speed and Access Time . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Reliability Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Size and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Power Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Internal Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
External Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Acoustic Noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Environmental Conditions for the Tape Drive . . . . . . . . . . . . . . 56
Environmental Conditions for the VXAtape Cartridges . . . . . . . . 60
Packaging and Shipping Specifications . . . . . . . . . . . . . . . . . . . . . . . 61
Shipping Cartons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Packaging Materials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Safety and Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Underwriters Laboratory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
TUV Product Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
United States: FCC Declaration of Conformity. . . . . . . . . . . . . . 63
Canadian Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
European Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Australia and New Zealand . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Restriction of Hazardous Substances in Electrical and Electronic
Equipment (RoHS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Waste of Electronic and Electrical Equipment (WEEE) . . . . . . . . 64
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
OCTOBER 2006 VXA-320 TAPE DRIVE
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NOTES
x
PRODUCT MANUAL 433689-01
Figures
1 VXA-320 Features
Figure 1-1 VXA-320 tape drives (internal and external models) . . . . . . . . . . . 1
Figure 1-2 Internal tape drive: front-panel components. . . . . . . . . . . . . . . . . 2
Figure 1-3 External tape drive: front-panel components . . . . . . . . . . . . . . . . 2
Figure 1-4 Internal tape drive: back-panel components. . . . . . . . . . . . . . . . . 3
Figure 1-5 External tape drive: back-panel components . . . . . . . . . . . . . . . . 4
Figure 1-6 Top-panel label (SCSI tape drive) . . . . . . . . . . . . . . . . . . . . . . . . . 5
Figure 1-7 Back-panel label (SCSI tape drive) . . . . . . . . . . . . . . . . . . . . . . . . 5
2 Installation
Figure 2-1 Internal SCSI tape drive: back-panel components. . . . . . . . . . . . . 8
Figure 2-2 SCSI ID settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Figure 2-3 Connecting the SCSI cable and power cable (another device is the
last device on the bus) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Figure 2-4 Connecting a SCSI cable (tape drive is last device on the bus). . . 12
Figure 2-5 Screw mounting configurations (internal model) . . . . . . . . . . . . . 13
Figure 2-6 External SCSI tape drive: back-panel components . . . . . . . . . . . 14
Figure 2-7 Terminating the SCSI bus (external model) . . . . . . . . . . . . . . . . . 16
3 Operation
Figure 3-1 Internal tape drive: front-panel components. . . . . . . . . . . . . . . . 19
Figure 3-2 External tape drive: front-panel components . . . . . . . . . . . . . . . 19
Figure 3-3 Setting the write-protect switch . . . . . . . . . . . . . . . . . . . . . . . . . 22
7 Specifications
Figure 7-1 Physical dimensions of the internal tape drive. . . . . . . . . . . . . . . 52
Figure 7-2 Physical dimensions of the external tape drive . . . . . . . . . . . . . . 53
Figure 7-3 Internal model: Operating temperature and humidity ranges . . . 57
Figure 7-4 External model: Ambient operating temperature and humidity
ranges58
OCTOBER 2006 VXA-320 TAPE DRIVE
xi
NOTES
xii
PRODUCT MANUAL 433689-01
Table s
3 Operation
Table 3-1 LED states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4 Troubleshooting
Table 4-1 Service Notification error recovery procedures . . . . . . . . . . . . . . 28
6 Communication Interface and Command Protocol
Table 6-1 SCSI bus phases and information transfer phases . . . . . . . . . . . . 38
Table 6-2 SCSI messages supported by the tape drive . . . . . . . . . . . . . . . . 39
Table 6-3 SCSI cable and connector specifications . . . . . . . . . . . . . . . . . . . 41
Table 6-4 Pin assignments for the wide LVD connector . . . . . . . . . . . . . . . 42
Table 6-5 SCSI cable requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Table 6-6 SCSI command set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Table 6-7 Status byte descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Table 6-8 Supported sense keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
7 Specifications
Table 7-1 Data capacities in gigabytes (GB) . . . . . . . . . . . . . . . . . . . . . . . . 49
Table 7-2 Data transfer rates in megabytes per second . . . . . . . . . . . . . . . . 50
Table 7-3 Read and write specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Table 7-4 Tape speed and access times . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Table 7-5 Reliability specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Table 7-6 Size and weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Table 7-7 Pin assignments for the power connector . . . . . . . . . . . . . . . . . . 53
Table 7-8 Power specifications (internal model) . . . . . . . . . . . . . . . . . . . . . 54
Table 7-9 Power consumption (internal model) . . . . . . . . . . . . . . . . . . . . . 54
Table 7-10 Power supply specifications (external model) . . . . . . . . . . . . . . . 55
Table 7-11 Power consumption (external model) . . . . . . . . . . . . . . . . . . . . . 55
Table 7-12 Acoustic noise specifications (internal tape drive) . . . . . . . . . . . . 55
Table 7-13 Acoustic noise specifications (external tape drive). . . . . . . . . . . . 55
Table 7-14 Temperature and humidity specifications for the tape drive . . . . 56
Table 7-15 Internal model: Operating temperature and humidity points . . . 57
Table 7-16 External model: Operating temperature and humidity points . . . 58
Table 7-17 Particulate contamination limits . . . . . . . . . . . . . . . . . . . . . . . . . 59
Table 7-18 Shock specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Table 7-19 Vibration specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Table 7-20 Temperature and humidity specifications for the VXAtape cartridges.
60
Table 7-21 Shipping carton weights and dimensions . . . . . . . . . . . . . . . . . . 61
OCTOBER 2006 VXA-320 TAPE DRIVE
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NOTES
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PRODUCT MANUAL 433689-01
TAPE DRIVE MODELS AND INTERFACES
1
FEATURES
This chapter describes the VXA-320 tape drive features and components. The
VXA-320 tape drive is designed for the storage and management of
enterprise-wide, mission-critical data.
The VXA-320 tape drive’s capabilities are:
Data storage 160 gigabytes (GB) of uncompressed (native) data on
a 230-meter VXAtape
Data transfer rate 12 megabytes (MB) per second (native) and is
VXA-320 internal model
3
Figure 1-1 VXA-320 tape drives (internal and external models)
TAPE DRIVE MODELS AND INTERFACES
For simple and convenient system integration, the VXA-320 tape drive is
available in external and internal models. The internal VXA-320 complies with
industry standard 5.25-inch half-high form factor mounting requirements and
can be mounted horizontally or vertically. The external standalone model is
housed in an enclosure that allows the device to be placed horizontally or
vertically on a flat surface. External models can also be stacked. Neither model
can be operated upside down.
read/write compatible with the second-generation
VXA tape drive (VXA-2)
VXA-320 external model
VXA-055A
3
OCTOBER 2006 VXA-320 TAPE DRIVE
1
CHAPTER 1 FEATURES
COMPONENTS
Both the internal and external models of the VXA-320 tape drive are available
with a wide, High-density (HD), 68-pin low-voltage differential (LVD) SCSI
interface.
This section describes the major components of both the internal and external
models of the tape drive.
FRONT PANEL COMPONENTS
Figure 1-2 and Figure 1-3 show the controls and indicators on the front panel
of the tape drive. For more information about using these controls and
indicators, see Chapter 3.
Ventilation
holes
123 4
Door
Status LEDs
Figure 1-2 Internal tape drive: front-panel components
Ventilation
holes
Door
3
Eject button
3
123
Power LED
Status LEDs
Figure 1-3 External tape drive: front-panel components
Door Used for inserting the cartridge into the tape drive.
Eject Button Used to unload the tape and eject the cartridge.
2
PRODUCT MANUAL 433689-01
4
Eject button
COMPONENTS
Status LEDs (Light Emitting Diodes) Show status information, which is
described in “Monitoring the LEDs” on page 20.
Power LED Shows the power-on status of the external tape drive.
BACK PANEL COMPONENTS – INTERNAL TAPE DRIVE
Figure 1-4 shows the back panel components of the internal SCSI tape drive.
For more information about using these components during installation, see
Chapter 2.
Auxiliary
connector
RF service
connector
Grounding
tab
SCSI ID
jumper block
Power
connector
Fan
Grounding
hole
SCSI
connector
Figure 1-4 Internal tape drive: back-panel components
Fan Provides cooling to maintain proper operating temperature at the tape
path.
SCSI Connector Used to connect the tape drive to the SCSI bus. This is a
68-pin LVD SCSI connector. (See Ta b l e 6 - 4 for pin assignments.)
Auxiliary Connector Used for tape drive diagnostics.
SCSI ID Jumper Block (SCSI model only) Used to set the SCSI ID.
Grounding Tab and Hole Used to provide additional chassis grounding. (The
mounting screws also provide grounding for the tape drive.)
RF Service Connector Reserved for Tandberg Data Service personnel.
Power Connector Used to connect a power cable from the enclosure’s power
supply. This is a 4-pin connector. (See Ta b l e 6 - 4 for pin assignments.)
OCTOBER 2006 VXA-320 TAPE DRIVE
3
CHAPTER 1 FEATURES
BACK PANEL COMPONENTS – EXTERNAL TAPE DRIVE
Figure 1-5 shows the back-panel components of the external SCSI model of the
tape drive.
Figure 1-5 External tape drive: back-panel components
On/Off Switch Used to turn power on and off.
AC Power Connector Used to provide power through a grounded AC power
connector. A power cord is included with the tape drive.
Serial Connector Used to connect the tape drive to the serial port of a
computer for performing diagnostic operations with VXATool (see page 31).
SCSI Connectors (SCSI tape drive only) Used to connect the tape drive to the
SCSI bus with two SCSI cables or one SCSI cable and a terminator. These
connectors are 68-pin high-density LVD SCSI connectors.
SCSI ID Switch Used to set the SCSI ID.
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PRODUCT MANUAL 433689-01
COMPONENTS
TAPE DRIVE LABELS
The VXA-320 tape drive includes two labels:
The top-panel label (Figure 1-6) shows the tape drive’s part number, serial
number, revision, connector type, and agency information.
The back-panel label (Figure 1-7) identifies the tape drive connectors and
jumpers.
Depending on the model tape drive you have, the labels on your tape drive
may differ.
Caution
Do not remove or modify these labels. If you do so, you will void the product
warranty.
Figure 1-6 Top-panel label (SCSI tape drive)
Figure 1-7 Back-panel label (SCSI tape drive)
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CHAPTER 1 FEATURES
NOTES
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PRODUCT MANUAL 433689-01
INSTALLATION
This chapter provides step-by-step instructions for installing the internal and
external models of the VXA-320 tape drive. The information in this chapter
expands on the instructions in the Quick Start guide that accompanied your
tape drive.
UNPACKING THE TAPE DRIVE
All Tandberg Data tape drives are tested, inspected, and carefully packaged at
the factory. However, because shipping damage can occur, you should follow
the steps below to unpack the tape drive:
UNPACKING THE TAPE DRIVE
2
1. Visually inspect the shipping container and notify your freight carrier
immediately if you see any damage.
2. Place the shipping container on a flat, clean, stable surface. If parts are
missing or the equipment is damaged, notify your supplier or Tandberg
Data.
3. Save the original shipping container and packaging materials in case you
need to reship the tape drive.
INSTALLING THE TAPE DRIVE
The installation instructions for your tape drive depend on what model you
have:
To install the internal LVD SCSI model of the tape drive, read “Installing the
Internal SCSI Tape Drive,” beginning on page 8.
To install the external LVD SCSI model of the tape drive, read “Installing the
External SCSI Tape Drive,” beginning on page 14.
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CHAPTER 2 INSTALLATION
INSTALLING THE INTERNAL SCSI TAPE DRIVE
The internal tape drive complies with industry-standard, 5.25-inch half-high
form factor mounting requirements and can be mounted either horizontally or
vertically, but not upside down.
When installing the tape drive, refer to Figure 2-1 for the location of the
back-panel components on the SCSI tape drive.
SCSI
connector
Grounding
hole
Auxiliary
connector
Grounding
tab
SCSI ID
jumper block
RF service Power
connector connector
Figure 2-1 Internal SCSI tape drive: back-panel components
Before You Begin
Before you begin hardware installation, do the following:
1. Select a suitable location for your tape drive—Ensure that the work area is
free from conditions that could cause electrostatic discharge (ESD).
Discharge static electricity from your body by touching a known grounded
surface, such as your computer’s metal chassis.
2. Install an LVD SCSI host bus adapter — Install the LVD SCSI host bus
adapter (HBA) and any necessary drivers in the host computer.
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PRODUCT MANUAL 433689-01
INSTALLING THE TAPE DRIVE
3. Select your backup software application — To obtain information about
which backup software applications work with the tape drive, visit
Tandberg Data’s web site www.tandberg.com You can install the backup
software application on the host computer before or after you install the
tape drive. However, if you install the backup application software first, you
may need to reconfigure it for use with the tape drive.
Caution
! Important
Do not connect the tape drive to an HVD controller. Doing so may damage the
tape drive.
4. Obtain the necessary cables and terminator — The tape drive connects to
the SCSI bus using a cable with a high-density, 68-pin male connector. This
cable must meet the guidelines in “SCSI Cable Requirements,” beginning
on page 41. If the tape drive is the last device on the SCSI bus, you will need
to install an LVD/SE terminator at the physical end of the bus.
5. Do not exceed SCSI bus length restrictions— The maximum allowable
length of an LVD SCSI bus is 12 meters (39 feet) if you have more than two
devices on the bus. Make sure the SCSI bus attached to the tape drive does
not exceed this length. To determine the length of the bus:
Do not connect the tape drive to a RAID controller. The tape drive
will not operate properly if it is connected to a RAID controller.
Although the tape drive’s High-density LVD SCSI interface is
compatible with both single-ended and narrow SCSI buses, to
avoid performance issues Tandberg Data does not recommend
using the tape drive on either of these buses.
If any single-ended device, including a single-ended terminator is
attached to the LVD bus, the result is that all devices on that bus
will run in single-ended mode. Tandberg Data recommends that
you do not use the tape drive on a bus with a single-ended device.
a. Add together the lengths of all external SCSI cables attaching devices on
the bus. External devices are those connected outside of the server’s
enclosure.
b. Add together the lengths of all SCSI cables attaching internal devices on
the bus. Internal devices are those installed within the server’s enclosure.
c. Add together the lengths of all internal cabling for all other SCSI devices
on the bus. Refer to the individual product documentation for cable
length information.
Set the SCSI ID and connect the SCSI cable
1. Power down the computer system.
Turn off all devices attached to the computer in which you plan to install the
tape drive, then turn off the computer. Disconnect all power cables.
OCTOBER 2006 VXA-320 TAPE DRIVE
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CHAPTER 2 INSTALLATION
0
1
8
9
2. Prepare the drive bay.
Remove the drive bay’s cover plate according to the system manufacturer ’s
instructions.
3. Set the SCSI ID jumpers, if necessary.
a. The tape drive is shipped with a SCSI ID of 11. If another device on the
SCSI bus is already configured with this SCSI ID, you will need to change
the tape drive’s SCSI ID. Reposition the jumpers on the jumper block, as
shown in Figure 2-2, to select the desired ID. (If necessary, use flat-nose
pliers to remove the jumpers.) If you need an additional jumper, use a
2mm jumper.
Address
Address 2 Address 3 Address 10 Address 11
Address 4 Address 5 Address 12 Address 13
Address 6 Address 7 Address 14
Address
Address
Address
Factory
setting
Address 15
Figure 2-2 SCSI ID settings
Alternatively, you can remove the jumpers and connect a cable (not
included) from a remote switch to the jumper block, then use the remote
switch to set the SCSI ID. The cable should use a connector equivalent to
Hirose Housing part number DF11-8DS-2C, 2.0MM 8CKT to connect to the
jumper block.
! Important
Each device on the SCSI bus must have a unique SCSI ID.
b. Provide additional grounding, if desired.
Attaching the tape drive to the enclosure protects the tape drive from ESD.
However, if you want additional chassis grounding for the tape drive, use
the grounding hole or grounding tab on the back panel (see Figure 2-1):
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PRODUCT MANUAL 433689-01
INSTALLING THE TAPE DRIVE
Connect an M3 (0.25 in.) female spade connector from the host to the
tape drive’s grounding tab.
or
Use an M3
to the grounding hole.
× 0.5 mm × 5 mm machine screw to connect a grounding wire
Caution
Caution
Do not use a screw other than the type specified for attaching the grounding wire,
or you may damage the internal components. Screw length must not exceed
5mm.
4. Connect the SCSI cable.
a. Check the connector to ensure that no pins are bent or pushed in before
connecting it to the tape drive.
To avoid damaging the tape drive, make certain you connect pin 1 on the cable to
pin 1 on the tape drive. Pin 1 is on the right, top row of the connector pins (see
Figure 2-3).
b. Connect one of the enclosure’s internal SCSI cables to the SCSI connector
on the back of the tape drive (see Figure 2-3). This cable must meet the
guidelines in “SCSI Cable Requirements,” beginning on page 41.
Note: If desired, you can mount the tape drive (see page 12) before you
connect the SCSI cable, the terminator (if required), and the power
cable to the back. However, if the cables are difficult to access in the
enclosure, you should extend the cables out through the drive bay
and connect them before mounting the tape drive.
Pin 1
SCSI
connector
to additional
SCSI device
to SCSI
adapter card
Power
connector
from host computer
power supply
Figure 2-3 Connecting the SCSI cable and power cable (another device is the last
device on the bus)
OCTOBER 2006 VXA-320 TAPE DRIVE
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CHAPTER 2 INSTALLATION
5. Install an LVD or LVD/SE multimode terminator at the physical end of the
SCSI bus. If the cable provided with your adapter has a built-in terminator,
do not add another terminator to the bus.
Note: If the tape drive is the last device on the SCSI bus and if the SCSI
cable has an unused connector at the end, you can terminate the bus
there, as shown in Figure 2-4. Alternatively, you can terminate the bus
by installing a pass-through terminator on the tape drive’s SCSI
connector.
If there are additional devices on the SCSI bus, ensure that only the device
at the physical end of the bus is terminated.
Pin 1
SCSI
connector
Power
connector
from host computer
to SCSI
adapter card
Terminator
power supply
Figure 2-4 Connecting a SCSI cable (tape drive is last device on the bus)
Connect the power cable and mount the tape drive in the enclosure
1. Connect the power cable.
Locate the enclosure’s internal power cable and connect it to the tape
drive’s power connector, as shown in Figure 2-3 or Figure 2-4. The
enclosure’s power cable connector must be an AMP 1-480424-0 series, or
equivalent.
For the pin assignments of the tape drive’s power connector, see Ta b l e 7 - 7
on page 53.
12
2. Mount the tape drive in the drive bay.
Slide the tape drive into the bay. Ensure that no cables are caught or
crimped between the tape drive and the chassis. Also ensure that the
ventilation fan on the back of the tape drive is not obstructed.
PRODUCT MANUAL 433689-01
INSTALLING THE TAPE DRIVE
i
Using the screws provided with the tape drive, secure the tape drive in the
drive bay using one of the screw mounting combinations (see Figure 2-5).
Caution
To avoid damaging the tape drive, follow these precautions:
Use only the M3 × 0.5 × 5 mm Phillips screws. Screw length must not exceed
5mm.
Ensure that the chassis is not distorted. (Alignment to the horizontal or vertical
plane should not exceed ±10°.)
Ensure that no objects (screw heads, cables, or adjacent devices) are pressing
against the frame.
Do not use a combination of the two sets of mounting holes.
Do not obstruct the ventilation fan on the back of the tape drive.
Side mounting
Bottom mount
ng
3
3
Figure 2-5 Screw mounting configurations (internal model)
3. Power on the computer system or enclosure.
During the tape drive’s power-on self-test, the LEDs scroll sequentially
right to left, then left to right in amber and green. LED 4 illuminates in red
and green. When POST is complete, LED 4 illuminates in green. (See
Table 3-1, “LED states,” on page 20 for a description of the LED states.)
OCTOBER 2006 VXA-320 TAPE DRIVE
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