Tait TM9100 Series P25, TM9400 Series P25 User Manual

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TM9100 P25 Mobile Radios
User’s Guide
MMA-00007-12 · Issue 12 · March 2016
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Contents

For your safety........................................................ 9
1 About this guide .................................................. 21
Safety warnings used in this guide ................................. 21
Related documentation................................................... 22
2 Getting started ..................................................... 23
About P25 digital radios.................................................. 24
Lack of static noise ..................................................... 24
Coverage.................................................................... 24
About the radio controls.................................................. 25
About the keypad microphone.................................... 26
About the hand-held control head .............................. 27
Understanding the radio display ..................................... 28
Radio display icons .................................................... 28
Understanding the radio indicators................................. 29
Status indicators......................................................... 29
Audible tones.............................................................. 30
Using function keys to access frequently used features. 32
Viewing the function key settings ............................... 32
Navigating the radio’s menus ......................................... 33
Using the Main menu ................................................. 33
Accessing frequently used menus.............................. 34
3 Basic operation .................................................... 36
Turning the radio on and off ........................................... 37
Security lock on power-up feature .............................. 37
Adjusting the speaker volume ........................................ 38
Activating the external speaker ...................................... 38
Locking and unlocking the keypad ................................. 39
Selecting a zone ............................................................. 40
Selecting a channel ........................................................ 41
Limiting call time ............................................................. 41
Checking recent calls ..................................................... 42
4 Operating in conventional mode ........................ 43
Making a call................................................................... 44
Making an individual call................................................. 44
Understanding talkgroups............................................... 45
Making an emergency call.............................................. 46
Receiving calls................................................................ 47
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Identifying the talking party ........................................ 47
Receiving a two-tone call ........................................... 48
Communicating directly with other radios....................... 49
Checking that the channel is clear ................................. 50
Turning monitor on and off ......................................... 50
Using the radio in different repeater areas ..................... 51
Selecting a voting group............................................. 51
Suspending a channel from a voting group................ 52
Hearing faint and noisy signals ...................................... 53
Turning squelch override on and off........................... 53
5 Operating in P25 trunking mode .........................54
About P25 trunking......................................................... 55
Checking that the system is available ............................ 55
Making a talkgroup call................................................... 57
Receiving a talkgroup call .............................................. 58
Making an individual call ................................................ 59
Receiving an individual call ............................................ 60
Emergency calls............................................................. 60
Making a phone call ....................................................... 61
Unconnected calls .......................................................... 62
Failsoft mode operation.................................................. 63
Radio-based failsoft ................................................... 63
Infrastructure failsoft................................................... 63
Dynamic regrouping ....................................................... 64
6 Scanning ...............................................................65
7 P25 services ..........................................................77
4 Contents
About scanning............................................................... 66
Activating standard scanning ......................................... 68
Activating background scanning..................................... 68
Changing the background scan group assigned
to the function key ...................................................... 69
Activating in-zone scanning............................................ 69
Activating talkgroup scanning......................................... 70
Making a call while scanning.......................................... 71
Suspending a channel from a scan group...................... 71
Editing a scan group....................................................... 72
Selecting a group to edit ............................................ 72
Viewing group membership........................................ 74
Adding a channel to a group ...................................... 74
Deleting a channel from a group ................................ 75
Changing a group’s transmit channel......................... 76
Changing a group’s first or second priority channel... 76
Messages....................................................................... 78
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Sending a message.................................................... 78
Status update ................................................................. 80
Status request ................................................................ 81
Call alert ......................................................................... 82
Radio check.................................................................... 83
Radio unit monitor .......................................................... 84
Radio inhibit and uninhibit .............................................. 85
8 Location services ................................................ 87
About location information .............................................. 88
About location statuses .................................................. 88
Viewing location information........................................... 89
Sending location information .......................................... 90
Receiving and logging location information .................... 92
Accessing logged location information ........................... 93
9 Emergency operation .......................................... 95
About emergency calls ................................................... 96
Making a priority call....................................................... 97
Standard emergency mode ............................................ 98
Stealth and non-stealth emergency modes................ 98
What happens during an emergency call? ................. 99
Activating emergency mode ..................................... 100
About manual emergency operation............................. 101
Making a manual emergency call............................. 101
Receiving a manual emergency call......................... 102
Canceling a manual emergency call......................... 102
Accessing emergency location information .................. 104
Using the Location menu.......................................... 104
Using the Last stored menu ..................................... 105
Loneworker monitoring ................................................. 105
Activating loneworker monitoring.............................. 106
Responding to a loneworker alarm........................... 106
Delaying the emergency action
(conventional mode only) ......................................... 107
10 Encryption .......................................................... 108
About encryption........................................................... 109
About the proper key detect feature ......................... 109
Encrypting calls ............................................................ 109
Making an encrypted call.............................................. 110
Receiving an encrypted call.......................................... 110
Changing the radio’s encryption key ............................ 111
Changing the transmit encryption key ...................... 111
Changing the transmit encryption key back to
the default setting ..................................................... 112
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Changing the encryption keyset ............................... 112
Removing encryption keys from the radio .................... 113
Deleting an encryption key....................................... 113
Deleting all encryption keys ..................................... 113
Updating encryption keys over-the-air.......................... 114
Using an encryption demonstration key ....................... 114
Activating the demo key ........................................... 114
Making an encrypted call using the demo key ......... 115
Receiving an encrypted call using the demo key ..... 115
11 Customizing radio settings ...............................116
Reducing power consumption ...................................... 117
Turning low power transmit on or off........................ 117
Changing the volume of all audible indicators.............. 118
Changing the volume of keypress tones ...................... 118
Changing to quiet operation ......................................... 119
Changing to silent operation......................................... 119
Changing the external alert option ............................... 120
Turning on backlighting ................................................ 120
Turning backlighting on momentarily ....................... 121
Adjusting the backlighting level ................................ 121
Adjusting the display contrast....................................... 122
12 Troubleshooting .................................................123
About troubleshooting .................................................. 124
System error message ................................................. 124
When your radio won’t turn on ..................................... 124
Identifying the radio’s audible tones ............................. 124
Viewing radio information............................................. 125
Changing the radio ID .................................................. 125
Running diagnostics tests ............................................ 126
Removing the microphone ........................................... 128
General care................................................................. 128
13 Glossary ..............................................................129
6 Contents
Index .....................................................................133
Directive 1999/5/CE Declaration of Conformity137
Tait Software Licence Agreement......................138
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Copyright and trademarks
All information contained in this document is the property of Tait Limited. All whole or in part, be copied, photocopied, reproduced, translated, stored, or reduced to any electronic medium or machine-readable form, without prior written permission from Tait Limited. The word TAIT and the TAIT logo are trademarks of Tait Limited. All trade names referenced are the service mark, trademark or registered trademark of the respective manufacturers.
rights reserved. This document may not, in
Disclaimer
There are no warranties extended or granted by this document. Tait Limited accepts no responsibility for damage arising from use of the information contained in the document or of the equipment and software it describes. It is the responsibility of the user to ensure that use of such information, equipment and software complies with the laws, rules and regulations of the applicable jurisdictions.
Enquiries and comments
If you have any enquiries regarding this document, or any comments, suggestions and notifications of errors, please contact your regional Tait office.
Updates of manual and equipment
In the interests of improving the performance, reliability or servicing of the equipment, Tait Limited reserves the right to update the equipment or this document or both without prior
notice.
Intellectual property rights
This product may be protected by one or more patents or designs of Tait Limited together with their international equivalents, pending patent or design applications, and registered trade marks: NZ NZ
415278, NZ 508806, NZ 519742/NZ 516280, NZ 524369,
NZ
524378, NZ 524509, NZ 530819, NZ 534475, NZ 547713,
NZ
569985, NZ 577009, NZ 579051, NZ 579364, NZ 584534,
NZ
586889, NZ 592624, NZ 593888, NZ 600346, NZ 610563,
NZ
615954, NZ 629167, NZ 630718, NZ 700387, NZ 700908,
NZ
708662, NZ 710766, NZ 711325, NZ 714188,
AU
2004216984, AU 2015215962, AU 339127, AU 339391,
409837, NZ 409838, NZ 415277,
7
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AU2015904806, EU 000915475-0001, EU 000915475-0002, UK
1518031.8, US 8301682, US 13/542147, US 14/032876,
US
14/495334, US 14/725922, US 14/818712, US 14/832420,
US
62/128101, US 62/128129, US 640974, US 640977,
US
698339, US 702666, US 7758996, US 7937661,
US
8902804, US 9107231.
Environmental responsibilities
Tait Limited is an environmentally responsible company which supports waste minimization, material recovery and restrictions in the use of hazardous materials. The European Union’s Waste Electrical and Electronic Equipment (WEEE) Directive requires that this product be disposed of separately from the general waste stream when its service life is over. For more information about how to dispose of your unwanted Tait product, visit the Tait WEEE website at environmentally responsible and dispose through the original supplier, or contact Tait Limited. Tait Limited also complies with the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) Directive in the European Union. In China, we comply with the Measures for Administration of the Pollution Control of Electronic Information Products. We will comply with environmental requirements in other markets as they are introduced.
www.taitradio.com/weee. Please be
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For your safety

Before using your radio, please read the following important safety and compliance information.
Radio frequency exposure information
For your own safety and to ensure you comply with the radio frequency (RF) exposure guidelines of the United States Federal Communication Commission’s (FCC), Industry Canada, and those from other administrations, please read the following information before using this radio
Using this radio
You should use this radio only for work-related purposes (it is not authorized for any other use) and if you are fully aware of, and can exercise control over, your exposure to RF energy. To prevent exceeding FCC RF exposure limits, you must control the amount and duration of RF that you and other people are exposed to.
.
It is also important that you:
Do not remove the RF Exposure label from the radio.
Ensure this RF exposure information accompanies the radio when it is transferred to other users.
Do not use the radio if you do not adhere to the guide­lines on controlling your exposure to RF.
Controlling your exposure to RF energy
Warning RF exposure hazard!
To comply with FCC and Industry Canada RF exposure limits, mount the antenna at a location such that no person or persons can come closer than 35 inches (0.9 m) to the antenna: For radios with a transmit power >25 W: VHF radios must be installed using an antenna mounted centrally on the vehicle roof, with a gain of
2.15 dBi or 5.15 dBi. UHF and 800 MHz radios must be installed using an
For your safety 9
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antenna mounted either centrally on the vehicle roof with a gain of 2.15 dBi or 5.65 dBi, or centrally mounted on the trunk with a gain of 5.65 dBi. 900 MHz radios must be installed using an antenna mounted either centrally on the vehicle roof or centrally mounted on the trunk with a gain of 2.15 dBi or 8 dBi. For radios with a transmit power of 25 W: The radio must be installed using an externally mounted antenna with a gain of either 2.15 dBi or
5.15 dBi.
This radio emits radio frequency (RF) energy or radio waves primarily when calls are made. RF is a form of electromagnetic energy (as is sunlight), and there are recommended levels of maximum RF exposure.
To control your exposure to RF and comply with the maximum exposure limits for occupational/controlled environments, follow these guidelines:
Do not talk (transmit) on the radio more than the rated transmit duty cycle. This is important because the radio radiates more energy when it is transmitting than when it is receiving.
10 For your safety
While you are transmitting (talking or sending data) on the radio, you must ensure that there is always a dis­tance of 35 inches (0.9 m) between people and the antenna. This is the minimum safe distance. For 110 W mobiles, the minimum safe distance is 44 inches (1.1 m).
Use the radio only with Tait-approved antennas and attachments, and make only authorized modifications to the antenna otherwise you could damage the radio and violate FCC regulations.
For more information on what RF energy is and how to control your exposure to it, visit the FCC website at
www.fcc.gov/oet/rfsafety/rf-faqs.html
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Health Canada warning statement
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit an RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from the Health Canada’s website
http://www.hc-sc.gc.ca
Compliance with RF energy exposure standards
This two-way radio complies with these RF energy exposure standards and guidelines:
United States Federal Communications Commission, Code of Federal Regulations; 47 CFR §§ 1.1307,
1.1310, and 2.1091.
American National Standards Institute (ANSI) / Insti­tute of Electrical and Electronic Engineers (IEEE) C95.1-1992.
Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition.
European Directive 2004/40/EC on minimum health and safety requirements regarding the exposure of workers to the risks arising from physical agents (electromagnetic fields).
.
This radio complies with the IEEE and ICNIRP exposure limits for occupational/controlled RF exposure environments at operating duty factors of up to 50% talk to 50% listen.
Conformité aux normes d’exposition à l’énergie RF
Cette radio émetteur-récepteur se conforme aux normes et aux règlements d’exposition à l’énergie RF :
La Commission fédérale de la communication des Etats-Unis, Code de règlements fédéraux (CFR) Titre 47 Sections 1.1307, 1.1310 et 2.1091 (radios mobiles) ou 2.1093 (radios portatives).
American National Standards Institute (ANSI) / Insti­tute of Electrical and Electronic Engineers (IEEE) C95. 1-1992.
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Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition.
La directive européenne 2004/40/EC concernant les prescriptions minimales de sécurité et de santé rela­tives à l'exposition des travailleurs aux risques dus aux agents physiques (champs électromagnétiques).
Cette radio se conforme aux limites d’exposition de l’IEEE (FCC) et ICNIRP pour les environnements d’exposition au rayonnement RF professionnel et contrôlé aux cycles de marche de 50% en mode transmission et 50% en mode réception.
Radio frequency emissions limits in the USA
Part 15 of the FCC Rules imposes RF emission limits on receivers. This radio complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference.
Radio frequency emissions limits in Canada
12 For your safety
This device complies with Industry Canada licence exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
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USA public safety bands (764 –776 MHz and 794 – 806 MHz)
The Code of Federal Regulations (CFR) Title 47 Subpart R deals with the use of frequencies in the 764 to 776 MHz and 794 to 806 MHz bands.
Low-power channels
This radio complies with § 90.531 (b) (3) and
§ 90.531 (b) (4) of 47 CFR. These sections state that only low-power transmission is permitted on the following channels:
Regional Planning channels, as defined in
§ 90.531 (b) (3).
Itinerant channels, as defined in § 90.531 (b) (4).
Use of encryption
This radio complies with § 90.553 (a) of 47 CFR. This states that:
Encryption is not permitted on the nationwide Interop­erability calling channels. These channels are defined in § 90.531 (b) (1) (ii).
Radios using encryption must have a readily accessi­ble switch or control to allow the radio user to disable encryption.
EMC regulatory compliance in Australia
This product meets all ACMA regulatory requirements for electromagnetic compatibility (EMC). For more information about EMC compliance, visit the ACMA website at
www.acma.gov.au
.
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Frequency band reserved for distress beacons
Frequency band 406 to 406.1 MHz is reserved for use by distress beacons. Transmissions should not be made within this frequency band.
Health, safety and electromagnetic compatibility in Europe
In the European Community, radio and telecommunications equipment is regulated by Directive 1999/5/EC, also known as the Radio and Telecommunications Terminal Equipment (R&TTE) directive. The requirements of this directive include protection of health and safety of users, as well as electromagnetic compatibility.
Intended purpose of product
This product is an FM radio transceiver. It is intended for radiocommunication in the Private Mobile Radio (PMR) or Public Access Mobile Radio (PAMR) services, to be used in all member states of the European Union (EU) and states within the European Economic Area (EEA).
14 For your safety
Restrictions
This product can be programmed to transmit on frequencies that are not harmonized throughout the EU/ EEA, and will require a licence to operate in each member state.
This product can be programmed for frequencies or emissions that may make its use illegal. Where applicable, a license must be obtained before this product is used. All license requirements must be observed. Limitations may apply to transmitter power, operating frequency, channel spacing, and emission.
Declaration of conformity
Brief Declarations of Conformity appear on this booklet. To download the formal declaration of conformity, go to
www.taitradio.com/eudoc
page 137
.
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Interference with electronic devices
Warning
malfunction due to the lack of protection from RF energy that is present when your radio is transmitting.
Examples of electronic devices that may be affected by RF energy are:
aircraft electronic systems
vehicular electronic systems such as fuel injection, anti-skid brakes, and cruise control
medical devices such as pacemakers and hearing aids
medical equipment in hospitals or health care facili­ties.
Switch off the radio before boarding an aircraft. Using your radio while in the air is not permitted.
Consult the manufacturer (or its representative) of any such electronic devices to determine whether electronic circuits in those devices will perform normally when the radio is transmitting.
Warning
the radio if you suspect it is interfering with the pacemaker.
Some electronic devices may be prone to
If you have a pacemaker, immediately turn off
If there is interference between your hearing aid and the radio, please discuss an alternative solution with the hearing aid manufacturer.
Potentially explosive atmospheres and blasting areas
Warning
in a potentially explosive atmosphere, turn off the radio before entering such an atmosphere. An explosion could cause serious injury or death. Examples of potentially explosive atmospheres include filling stations, and any environment where there are flammable liquids, gases, or dusts.
Unless the radio is specifically certified for use
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Warning
caps, a blasting area, or any area where you are instructed to turn off a two-way radio. Obey all signs and instructions. Interference with blasting operations could cause serious injury or death.
Turn off the radio before approaching blasting
Radio installation and operation in vehicles
Warning
deployment areas. Do not install, charge, or place a radio near such areas. An activated airbag can propel a portable radio with sufficient force to cause serious injury to vehicle occupants. An airbag may not perform to specification if obstructed by a radio.
Warning
fuel tanks, fuel and brake lines, or battery cables, refer to the installation guide for the radio, and to the vehicle manufacturer’s manual, before installing electronic equipment in the vehicle.
Using a handheld microphone or a radio while driving a vehicle may violate the laws and legislation that apply in your country or state. Please check the vehicle regulations in your area.
Keep the radio away from airbags and airbag
To avoid damage to existing wiring, airbags,
Radio protection when charging the vehicle battery
16 For your safety
Notice
cable before charging the vehicle battery, connecting a second battery, or using power from another vehicle (e.g. when jump-starting the vehicle).
Always remove the fuses from the radio power
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Electromagnetic compatibility in European vehicles
In the European Community, radio equipment fitted to automotive vehicles is regulated by Directive 72/245/EEC and its amendments. The requirements of this directive cover the electromagnetic compatibility of electrical or electronic equipment fitted to automotive vehicles.
To meet the requirements of Directive 72/245/EEC and its amendments, installation of this product in a vehicle must be performed according to the instructions provided by the vehicle manufacturer.
Notice
the vehicle’s type-approval. The owner could be held responsible for any damage resulting from vehicle failure that can be attributed to RF energy interfering with the vehicle systems.
Failure to install the product correctly may void
Unapproved modifications or changes to radio
The radio is designed to satisfy the applicable compliance regulations. Do not make modifications or changes to the radio that are not expressly approved by Tait. Failure to do so could invalidate compliance requirements and void the user’s authority to operate the radio.
High radio surface temperatures
Caution
heatsink fins can become hot during prolonged operation. Do not touch these parts of the radio.
EN 60950 requirements (25 watt mobiles)
This radio complies with the European Union standard EN 60950 when operated up to the rated 33% duty cycle of two minutes transmit and four minutes receive, and with ambient temperatures of 30 °C or lower.
The bottom surface of the radio and the
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Caution
external temperature of the radio to rise higher than this standard permits.
Operation outside these limits may cause the
110 watt mobiles
Do not place objects on the radio. The heatsink needs a clearance of at least one inch (2.5 cm) and a free flow of air.
18 For your safety
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Menu maps

This section shows the menus and submenus that may be programmed for your radio. Some features are controlled by software licenses (SFEs) and may not be available with your radio.
Main menu
Channels Zones Individual call Phone call Dial radio call Services
Messages Status update Status request Call alert Radio check Radio monitor Radio inhibit Radio uninhibit
Talkgroups Priority call Recent calls Security
Encryption Change all Preset keys Change keyset OTAR
Rekey request
Advanced
Zeroize key Zeroize all Demo key
Trunking
Site lock Dynamic regrouping Band scan Repeater
Hunt force Hunt toggle Repeater toggle
Repeater
Activate
Emergency
Acknowledge Last stored
Radio settings
See detailed menus on the following page.
Location Svs
Own Location Team locations Recent contacts Send logs Send on PTT
Diagnostics
Menu maps 19
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Radio settings
Functions
Low power tx Monitor Lock radio Set scan key Squelch override Repeater Scanning PA speaker
Call Settings
Ignore 2-tone Call queuing
Extra features
Loneworker
Alert settings
Indicator level Keypress tones Quiet operation Silent operation External alert
Display settings
Backlighting Backlight level Contrast adjust Talk party ID RSSI
Radio info
Key settings Version info
Radio FW Radio HW Head FW
Head HW Radio ID Serial number Alias P25 IP address MDT IP address
Advanced
Edit groups
20 Menu maps
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1 About this guide

This user’s guide provides information about TM9100 mobile radios.
The radio behavior described in this guide applies to radios with firmware version 8.03. To check the radio’s firmware version, see "Viewing radio
information" on page 125. If your radio does not
operate as you expect, contact your radio provider for assistance.

Safety warnings used in this guide

Please follow exactly any instruction that appears in the text as an ‘alert’. An alert provides necessary safety information as well as instruction in the proper use of the product. This user’s guide uses the following types of alert:
Warning This alert is used when there is a hazardous situation which, if not avoided, could result in death or serious injury.
Caution This alert is used when there is a hazardous situation which, if not avoided, could result in minor or moderate injury.
Notice This alert is used to highlight information that is required to ensure procedures are performed correctly. Incorrectly performed procedures could result in equipment damage or malfunction.
This icon is used to draw your attention to information that may improve your understanding of the equipment or procedure.
About this guide 21
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Related documentation

The following documentation is also available for your Tait radio, which you can access from the Tait Technical Support website (http://support.taitradio.com):
Safety and Compliance Information—supplied
with each radio. (The same information is included in this user’s guide.)
Installation Guide—covers installing TM9100
mobile radios, microphones, antennas, emer­gency switches, and external alert devices.
Accessory installation instructions—may be sup-
plied with an accessory.
22 About this guide
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2 Getting started

This section gives an overview of your P25 radio, describes the radio’s controls and indicators, and explains how the radio menus are organized.
This section covers:
About P25 digital radios
About the radio controls
Understanding the radio display
Understanding the radio indicators
Using function keys to access frequently used fea-
tures
Navigating the radio’s menus
Getting started 23
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About P25 digital radios

Your P25 digital radio can be programmed for P25 conventional or P25 trunked operation. Analog conventional operation is also available, with dual­mode channels able to transmit and receive both digital and analog calls.
You may notice differences between digital and analog calls in terms of:
static noise in low signal areas, and
radio coverage in marginal reception areas.
Lack of static noise
On digital networks there is no static noise, even in low signal areas. This lack of static is because your digital radio removes the ‘noise’ from the call, so that you hear only clear voice.
Coverage
24 Getting started
With digital networks, a call remains clear and then drops off quickly at the border of a coverage area. The reason for this is that a digital call is either received or it isn't. With analog networks, the background noise in a call gets progressively worse when you are in fringe areas or even slightly outside normal coverage areas.
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About the radio controls

The radio controls are the PTT key, volume control, on / off key, scroll keys, selection keys and function keys. Some keys have functions assigned to both short and long key presses:
a short key press is less than one second, and
a long key press is more than one second.
The radio controls and their functions are described in the following sections.
PTT key
(press-to-talk)
microphone
display
on/off key
volume
control
radio status LEDs
green
red
orange
speaker
microphone
socket
emergency
Name Function
PTT key Press and hold to transmit and release to
Volume control Rotate to change the speaker volume On/off key Turn the radio on or off with a long press Left and right
selection keys Scroll keys Scroll up and down through a list of menu
Emergency key
Function keys Programmed for frequently used options
key
left selection key right selection key
listen
Action determined by the text above the selection key
options, scroll left and right in messages, or select the Quick Access menu
Activates emergency mode
scroll keys
function keys 1 to 4
Getting started 25
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About the keypad microphone
Your radio may have a keypad microphone installed. The keypad microphone has a PTT key as well as alphanumeric keys, two scroll keys, and left and right selection keys.
The PTT key, the scroll keys and the selection keys all work in the same way as those on the radio control head (see "About the radio controls").
microphone
PTT key
(press-to-talk)
left selection
key
alphanumeric keys
right selection key
scroll keys
26 Getting started
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About the hand-held control head
Your radio may have a hand-held control head installed, to enable you to operate the radio at a distance from the radio body.
The keys and controls work in the same way as those on the standard control head, with the exception of the PTT and volume up and down keys. The hand-held control head also has two additional function keys.
function key 1
function key 2
function key 3
PTT key
(press-to-talk)
left selection key
volume up
volume down
on/off key
status LEDs
microphone display
right selection key
scroll keys
function keys 4 to 6
alphanumeric keys
Getting started 27
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Understanding the radio display

The messages and icons you see on your radio display depend on the mode in which your radio is operating and the way it is programmed.
Radio display icons
These are some of the icons you may see on your radio display:
Icon Meaning
Signal strength indicator: the more bars, the stronger the signal being received by your radio Zone: this letter represents the zone in which your radio is operating, where A is zone 1, Z is zone 26 and AD is zone 30 (in the example shown, K represents zone 11) Trunking system available: your radio is operating on a P25 trunking system Transmit: your radio is transmitting
Low-power transmit: Low-power transmit: your radio is set to transmit on low power Repeater talkaround: your radio is operating in repeater talkaround mode, or you are on a simplex channel Silent operation: your radio’s audible tones have been turned off Encryption: your radio’s transmissions are encrypted
Scanning: your radio is monitoring a group of channels or talkgroups for activity Scanning: your radio is monitoring a group of channels or talkgroups for activity, and the currently selected channel or talkgroup is a member of the scan group. External alert: external alert is turned on
Monitor or squelch override: monitor or squelch override is active
Scrolling: you can use or access a Quick Reference menu
to move through a list, or
28 Getting started
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Understanding the radio indicators

The status LED indicators and the radio’s audible tones—together with the radio display—all combine to give you information about the state of your radio.
The most common way the indicators work is described in the following sections.
The way these indicators behave may be affected by the way your radio is programmed.
Status indicators
red
green orange
status LEDs
Color Meaning
Red (transmit)
Green (receive)
Orange (scanning)
Glowing: your radio is transmitting
Flashing: your transmit timer is about to expire
Glowing: the current channel is busy
Flashing: you have received a call or monitor is active
Glowing: your radio is scanning a group of channels for activity
Flashing: your radio has detected activity on a channel, and has halted on this channel
Getting started 29
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Audible tones
The radio uses audible tones to alert you to its status:
Radio controls and keypress tones—the tones
and beeps you hear when you press your radio’s keys or use the controls.
Incoming call tone—when the radio is receiving
a call.
Warning tones—when there is an error.
Warning If quiet or silent mode is turned on, you will not hear any alert tones.
Some of the more common audible tones are described below:
Tone Mea ning
One short beep
One short, low-pitched beep
One long, low­pitched beep
Two short beeps
One short, high-pitched beep
Valid keypress: The action you have attempted is permitted.
Function activated: A function has been turned on (using either the Main menu or a function key).
Function deactivated: A function has been turned off (using either the Main menu or a function key).
Invalid keypress: the action you have attempted is not permitted
Transmission inhibited: you have attempted to transmit, but for some reason you cannot make a call at this time
Radio turned on: The radio is powered on and ready to use.
Radio is revived: The radio has been made operable by your service pro­vider.
Radio is stunned: The radio has been made inoperable by your service provider.
30 Getting started
Page 31
Ton e M ean ing
Two low­pitched beeps
Two high­pitched beeps
Continuous low-pitched tone
Two long high­low pitched tone pairs
Radio’s temperature is high: The radio’s temperature is in the high-temperature range, but the radio will continue to operate.
Radio’s temperature is very high: The radio’s temperature is in the very high temperature range and all transmissions will now be at low power; if the radio’s temperature rises outside this range, transmissions will be inhibited. Turn off the radio and allow it to cool down.
Radio system error: A system error has occurred and the radio may be inoperable. Contact your radio provider.
Synthesizer is out-of-lock: The radio’s synthesizer is out-of-lock on the current channel and you cannot operate on that channel display).
(Out of Lock appears on the
Getting started 31
Page 32

Using function keys to access frequently used features

The function keys provide access to some of the features you use most often. These features are assigned to the function keys when the radio is programmed. Some keys may have a feature associated with both a short key press and a long key press.
Channel 12
Zone 11
Talkgr
Menu
function keys
Viewing the function key settings
32 Getting started
Use the Main menu to check the features assigned to your radio’s function keys:
1 Press Menu and select Radio settings > Radio
info > Key settings.
2 In the Key Settings menu, scroll through the list of
function keys.
3 Press Select to view details of the function
associated with a particular function key.
The example shown is for a function key programmed to turn backlighting on and off.
Backlighting toggle
OKBack
4 Press Back to return to the Key Settings menu.
Page 33
Use the following table to record the function keys programmed for your radio:
Short key press Long key press
F1 F2 F3 F4
For more information about the function keys that can be programmed on your radio, contact your radio provider.

Navigating the radio’s menus

Your radio has a number of menus, each containing lists or submenus. The menus available depend on the way your radio is programmed.
Using the Main menu
To access the Main menu, press the right selection key whenever Menu appears above it.
Channel 12
Zone 11
Menu
Use the scroll keys to move through the menu list.
Main menu
Zones
Individual call
SelectBack
When the menu you want is highlighted, press Select to open the menu you have chosen.
Getting started 33
Page 34
To quickly exit the menu system, press and hold the left selection key when the word Cancel or
Back appears above it.
Accessing frequently used menus
Depending on how your radio is programmed, you may have two different Quick Access menus. One Quick Access menu is displayed when you press a scroll key, and the other when you press the left selection key. These give you easy access to the menus you use most often.
Using the scroll key Quick Access menu
There are two ways to use this Quick Access menu:
Use the scroll keys to scroll through a list of zones
or channels.
Press the scroll keys and the Quick Access menu
appears.
In this example, the Channels menu is the Quick Access menu. Use the scroll keys to go directly to the Channels menu.
34 Getting started
Channel 12
Zone 11
Menu
The Channels menu, with a list of your available channels, is now displayed.
Channels
Channel 1
Channel 2
SelectBack
Page 35
Using the left selection key Quick Access menu
The text above the left selection key corresponds to the Quick Access menu, for example, Zones.
To use this Quick Access menu:
Press the left selection key and the associated
menu appears.
Channel 12
Zone 11
MenuZones
Getting started 35
Page 36

3 Basic operation

This section describes the basic operation of your radio.
This section covers:
Turning the radio on and off
Adjusting the speaker volume
Activating the external speaker
Locking and unlocking the keypad
Selecting a zone
Selecting a channel
Limiting call time
Checking recent calls
36 Basic operation
Page 37

Turning the radio on and off

Long press the on/off key to turn the radio either on or off.
volume control
Standard control head Hand-held control head
When the radio is first turned on, the red, green, and orange LEDs flash briefly, and the radio gives two short beeps. A brief message may appear on the display.
on/off
Security lock on power-up feature
Your radio may be automatically locked each time it is powered-up. If the message Enter PIN appears in the display, enter your assigned PIN (personal identification number). See “Unlocking the radio” below.
Locking the radio
1 Press Menu and select Radio settings >
Functions > Lock radio. (Depending on how your
radio is programmed, you may be able to press a function key to turn radio lock on and off.)
2 Scroll to either On or Off and press Select.
(The current setting is highlighted.)
The radio is now locked, and the message
Enter PIN appears in the display.
Basic operation 37
Page 38
The radio remains locked until the correct sequence of keys is pressed. If you forget the unlock sequence or you do not know it, contact your radio provider for assistance.
Unlocking the radio
To unlock your radio, use the unlock sequence
you have been given. (This is a pre-programmed sequence of four keys.)

Adjusting the speaker volume

Standard control head
Rotate the volume control clockwise to increase the speaker volume and counterclockwise to decrease the volume. The raised dot indicates the current volume setting.
Hand-held control head
Press to increase the speaker volume, and to decrease the volume.

Activating the external speaker

38 Basic operation
The volume control also changes the volume level of the radio’s audible indicators.
An external speaker is used to increase the volume of the audio from the radio’s standard speaker.
To check the current state of the external speaker:
Short press the function key programmed for
external speaker.
The message PA Speaker is active (or PA Speaker is not active) briefly appears in the display.
To turn on the external speaker:
Long press the function key programmed for
external speaker.
Page 39
The message PA Speaker Activated briefly appears in the display.
Adjust the volume using either the volume control (standard control head), or the and keys (hand-held control head).
To turn off the external speaker:
Long press the function key programmed for
external speaker.
The message PA Speaker Deactivated briefly appears in the display.

Locking and unlocking the keypad

The keypad lock feature prevents you from pressing a key accidentally. The number of keys that are locked depends on the way your radio is programmed.
If you receive a call while the keypad is locked, press any key to answer.
To lock the keypad:
Press and hold the right selection key for about
one second.
(Depending on your radio model and the way it is programmed, you may be able to use the left selection key to lock the keypad.)
The message Keypad locked briefly appears in the display, and Unlock appears above the right selection key, in place of Menu.
When any of the locked keys are pressed, the message Keypad lock active appears.
To unlock the keypad:
Depending on the programming, press and hold
the right or left selection key for about one second.
Basic operation 39
Page 40

Selecting a zone

Your radio may be programmed to use zones. A zone is a collection of channels. Zones are a way of grouping channels, for example, by public safety agency type (fire, police, ambulance, etc.) or by geographical region (Dallas, Houston, etc.).
To select a zone:
1 Press Menu and select Zones.
2 Scroll to the zone you want.
3 Press Select.
Your radio may indicate the zone in which it is currently operating in the following ways:
the name of the zone appears below the
channel name in the default radio display, or
the zone icon appears as a letter in the top right
corner of the display.
Channel 12
Zone 28
zone represented as one or two letters
AB
programmed zone name
Menu
40 Basic operation
Other ways of selecting a zone
You may also be able to use the following controls to select a zone:
left selection key (see "Using the left selection key
Quick Access menu" on page 35)
scroll keys (see "Using the scroll key Quick
Access menu" on page 34)
function keys to scroll through zones
Page 41

Selecting a channel

Using the Main menu
1 Press Menu and select Channels.
2 Scroll to the channel you want and press Select.
Using the keypad
1 Dial the number associated with the channel using
the alphanumeric keypad.
To delete a digit that you have dialed incorrectly, press Clear.
2 Press Select or # to confirm the channel change.
The channel name associated with the new channel now appears in the default display.
Other ways of selecting a channel
You may also be able to use the following controls to select a channel:
function key (see "Accessing frequently used
menus" on page 34)
left selection key (see "Using the left selection key
Quick Access menu" on page 35)
scroll keys (see "Using the scroll key Quick
Access menu" on page 34)

Limiting call time

Your radio may limit the amount of time you can talk (transmit) continuously. This is known as the ‘transmit timer’ or ‘time-out timer’ and allows other radio users to make calls on that channel.
The radio warns you before the transmit timer expires by beeping three times. The red status LED flashes and the message Transmit timeout imminent appears in the display.
Basic operation 41
Page 42

Checking recent calls

This feature is available for digital channels only and applies to individual calls and call alert pages only.
Your radio may be able to store a list of the last 20 calls. These calls may be calls that you have received, calls that you have made, or calls that you have missed.
To use your recent calls list to make a call: 1 Press Menu and select Recent calls. (Depending
on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select recent calls.)
The most recent call is displayed at the top of the list. If you have not participated in any calls since your radio was switched on, the message
No items in list appears in the display.
2 Scroll through the list of recent calls until the call
you want appears, and then press Call.
Recent calls
Dispatcher
Car 2
CallCancel
42 Basic operation
The message Call...? briefly appears in the screen.
Press the PTT key to make the call.
3 Alternatively, scroll through the list of recent calls
until the call you want appears, and press the PTT to make the call immediately.
Page 43
4 Operating in
conventional mode
This section explains how to operate your radio in conventional mode. This includes how to make and receive calls, and use your radio in different repeater areas.
This section covers:
Making a call
Making an individual call
Understanding talkgroups
Making an emergency call
Receiving calls
Communicating directly with other radios
Checking that the channel is clear
Using the radio in different repeater areas
Hearing faint and noisy signals
Operating in conventional mode 43
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Making a call

To make a call:
1 Select the required zone (see "Selecting a zone"
on page 40).
2 Select the required channel (see "Selecting a
channel" on page 41).
3 Lift the microphone off the microphone clip.
4 Hold the microphone about 2 inches (5 cm) from
your mouth and press the PTT key to transmit.
If the channel is busy, you may not be able to transmit. Wait until the green status LED has stopped glowing, and then try again.
5 Speak clearly into the microphone and release the
PTT key when you have finished talking.
While you are transmitting the red LED glows and
appears on the display.
Channel 1
Zone 11
MenuCancel
6 Finish your conversation as soon as possible and
release the PTT key. For a short time, your radio may prevent you from making another call.

Making an individual call

This feature is available for digital channels only.
To make a call to one person rather than a group of people:
1 Press Menu and select Individual call.
(The person to whom you last made an individual call is highlighted.)
(Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select individual calls.)
44 Operating in conventional mode
Page 45
2 Scroll to the person you want to call and press the
PTT key to make the call immediately.
3 Alternatively, scroll to the person you want to call
and press Select.
Individual call
Car 2
Car 1
The message Call...? briefly appears on the display.
SelectCancel
Call...?
Car 2
MenuCancel
4 Press the PTT key to make the call.

Understanding talkgroups

This feature is available for digital channels only.
A talkgroup is a collection of radio users with whom you want to have private conversations. For example, a state's public safety agencies could have the following talkgroups:
Local talkgroups—used by a specific agency to
communicate within their own local agency. It may even be made up of a county of public safety offi­cers.
Regional talkgroups—used by large state agen-
cies that have regional divisions.
Statewide talkgroups—used by an agency to com-
municate with public safety members in another region. Statewide talkgroups, as their name sug­gests, enable public safety agencies to communi­cate with each other from one end of the state to the other.
Special event talkgroups—may be used to man-
age emergencies encompassing a large area, or even events such as visits by heads of state.
Operating in conventional mode 45
Page 46
Making a talkgroup call
To make a call to the currently selected talkgroup
Press the PTT key.
Changing a talkgroup
1 Press Menu and select Talkgroups.
(Depending on how your radio is programmed, you may be able to use a Quick Access menu to go to the Talkgroup menu.)
2 Scroll through the list of talkgroups to the one you
want and press Select.
Talkgroups
Talkgroup01
Talkgroup02
SelectCancel
3 Press the PTT key to make a call to the currently
selected talkgroup.

Making an emergency call

For information about making and ending emergency calls together with a explanation of how your radio behaves in emergency mode, see "About emergency
calls" on page 96 and "Standard emergency mode" on page 98.
46 Operating in conventional mode
Page 47

Receiving calls

When a call is received with valid signaling, the radio unmutes and you can hear the call.
Identifying the talking party
Your radio may be programmed to display the name or radio ID of the talking party.
If the name of the talking party is in the call list, the radio will display the name of the talking party. If this name is not in the call list, only the radio ID is shown.
Talkgroup calls will first display the name of the talkgroup. While a party is talking, the radio will also display the name or radio ID of the talking party.
Call received
Car 2
Menu
Car 2
Talkgroup01
Menu
Turning caller ID on and off
Your radio may be programmed to allow you to turn the talking party ID on and off.
1 Press Menu and select Radio settings > Display
settings > Talk party ID.
2 Scroll to either On (or Off) and press Select.
(The current setting is highlighted.)
The message Talking party ID activated (or deactivated) appears in the display.
Operating in conventional mode 47
Page 48
Receiving a two-tone call
This feature is available for analog channels only.
Two-tone signaling is used to call either individual or groups of radios. When your radio receives a two-tone call that it can decode, it beeps, indicating which type of two-tone call has been received.
One long beep: a two-tone individual call has
been received.
Two medium beeps: a two-tone group call has
been received.
Three short beeps: a two-tone super group call
has been received. A super-group call is addressed to all radios in the fleet.
Press the PTT key and begin speaking.
Overriding two-tone signaling
You can override two-tone signaling using a function key, if your radio is programmed in this way.
Press the function key to override two-tone signal-
ing on a channel, and hear all two-tone calls.
The message Ignore two-tone activated (or deactivated) appears on the display.
48 Operating in conventional mode
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Communicating directly with other radios

You can bypass the radio repeater and communicate directly with another radio using the radio talkaround feature. You can do this when you are out of range of the repeater, or if the repeater is busy.
While repeater talkaround is active, all calls are made on your current channel’s receive frequency.
Turning repeater talkaround on and off
You can turn repeater talkaround on and off using a function key, if your radio is programmed in this way.
Press the function key to turn repeater
talkaround on.
The message Talkaround activated (or deactivated) appears and appears in the display.
Repeater talkaround remains on until you press the function key again.
Operating in conventional mode 49
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Checking that the channel is clear

Monitor allows you to override some or all of the radio’s mutes, allowing you to hear if there is any traffic (including talkgroup and individual calls) on a channel.
For analog channels, this is so that you can check that the channel is clear before you make a call.
Turning monitor on and off
Using the microphone hookswitch
Your radio may be programmed to turn monitor on whenever the microphone is removed from the microphone clip. Monitor is turned off when the microphone is replaced.
Using the Main menu
1 Press Menu and select Radio settings >
Functions > Monitor.
(Depending on how your radio is programmed, you may be able to press a function key to toggle monitor on and off.)
2 Scroll to On (or Off) and press Select.
While monitor is active, appears in the display.
50 Operating in conventional mode
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Using the radio in different repeater areas

Your radio may have a group of channels programmed as a voting group. The channels in the voting group all carry the same traffic, but from different repeaters. As your radio moves in and out of different repeater coverage areas, the best communication channel is automatically selected for you to use.
This channel is known as the ‘home’ channel, and may be the channel you make and receive calls on.
While voting is active, the orange LED glows and appears in the display.
Vote 1
Menu
Selecting a voting group
Using a function key
To use a function key to select a voting group:
Press the function key to select and activate a
preset voting or scan group.
Using the Main menu
To select a voting group using the Main menu:
1 Press Menu and select Channels.
2 Scroll to the group you want and press Select.
Channels
Vote 1
Channel 9
SelectBack
Operating in conventional mode 51
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Suspending a channel from a voting group
You may be able to use the function key programmed for ‘nuisance delete’ to temporarily remove one of the channels from the voting group.
To remove a channel from a voting group:
1 Wait until the radio has stopped on the channel
that you want to remove from the voting group.
2 Press the function key programmed for nuisance
delete.
If the channel has been removed successfully, the message Channel nuisance deleted briefly appears on the display.
Channel nuisance deleted
The channel remains removed from the voting group until you either select another voting group or the radio is turned off and then on again.
The function key programmed to activate a voting group may be programmed so that a short key press activates voting and a long key press activates nuisance delete.
52 Operating in conventional mode
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Hearing faint and noisy signals

This feature is only applicable to analog channels.
Usually the radio’s squelch mute (known as ‘squelch’) prevents you from hearing faint or noisy calls on a channel. Without squelch, the radio’s speaker would ‘chatter’ in low signal strength areas.
On occasions when you want to hear everything that is being said on a channel, even if it is hard to understand, you can use the squelch override feature to force the mute open.
Turning squelch override on and off
1 Press Menu and select Radio settings >
Functions > Squelch override.
(Depending on how your radio is programmed, you may be able to press a function key to turn squelch override on and off.)
2 Scroll to On (or Off) and press Select.
The message Squelch override activated (or deactivated) appears in the display.
Squelch override activated
Operating in conventional mode 53
Page 54
5 Operating in P25
trunking mode
This section explains how your radio operates on a P25 trunking system. This includes how to make group calls, individual calls and phone calls.
This feature is controlled by a software license (SFE) and may not be available with your radio.
The features described in this chapter are only available for radios configured for P25 trunking operation.
This section covers:
About P25 trunking
Checking that the system is available
Making a talkgroup call
Receiving a talkgroup call
Making an individual call
Receiving an individual call
Emergency calls
Making a phone call
Unconnected calls
Failsoft mode operation
Dynamic regrouping

54 Operating in P25 trunking mode

Page 55

About P25 trunking

Your radio may be able to operate on a P25 trunking system as well as a conventional repeater-based system. On a conventional system, radio users compete for access to individual channels, and one channel can be overloaded with traffic while others are often unused.
The trunking system allows several channels to be automatically shared by a number of radio users. These traffic channels are pooled and allocated, as required, for the duration of a call. As calls are completed, the traffic channels are returned to the pool, to be used for other calls. This system means reduced waiting times to make calls.

Checking that the system is available

When you first switch to a talkgroup configured for P25 trunking, the radio attempts to access the network and register on a control channel.
If registration is successful, the trunking system available icon appears in the display.
trunked system available
Talkgroup 1
Zone 11
Menu
icon talkgroup name
zone or site name
Registration is unsuccessful
If registration is not successful, does not appear, and the display shows No service.
Talkgroup 1
No service
Menu
The radio may sound five beeps, followed by a repeating double beep. The double beep continues until registration is successful.
Operating in P25 trunking mode 55
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Service is lost
If access to the trunking system is lost, no longer appears, the bars in the RSSI icon disappear the display shows No service.
, and
Talkgroup 1
No service
Menu
The radio sounds five beeps to indicate the loss of service, followed by a repeating double beep. The double beep continues until service is restored.
Site trunking operation
During normal trunking operation, your radio may roam between a number of sites. This behavior is transparent to you, unless there is a problem with a system controller. When this happens, the radio enters ‘site trunking’ mode, and you will only be able to communicate with users within a single site.
While in site trunking mode, the display shows Site Trunking, and the radio sounds a repeating double beep. The double beep continues until normal service is restored.
Site Trunking
Zone 11
When access to the zone controller is available again, your radio automatically returns to normal multi-site operation.
Failsoft operation
Your radio may be programmed to enter ‘failsoft’ mode when service is lost due to failure of a trunking site controller. For information about failsoft mode, see "Failsoft mode operation" on page 63.
56 Operating in P25 trunking mode
Menu
Page 57

Making a talkgroup call

A talkgroup is a collection of radios on a trunking system. Trunked talkgroups are found in the Channels menu, along with conventional channels that may also be available for the currently selected zone.
Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select a trunked talkgroup.
Caution In some situations, your call will not proceed. For an explanation of the radio behavior, see
"Unconnected calls" on page 62.
To make a talkgroup call on a trunking system:
1 Select the required zone:
Press Menu and select Zones.
Scroll to the zone you want, and press Select.
Zones
Zone 2
Zone 3
SelectBack
(Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select a zone.)
Your radio now indicates the zone in which it is operating, either as a letter in the top right corner of the display, or as a zone name in the second line of the display.
zone represented as
B
one or two letters
Channel 1
Zone 2
Menu
2 Select the required talkgroup:
Press Menu and select Channels.
zone name
Operating in P25 trunking mode 57
Page 58
Scroll to the talkgroup you want, and press
Select.
Channels
Talkgroup 2
Channel 1
SelectBack
(Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select a talkgroup.)
Your radio now indicates the currently selected talkgroup.
B
Talkgroup 2
Zone 2
Menu
3 To call this talkgroup, hold the microphone about 2
inches (5 cm) from your mouth.
4 Press and hold the PTT key to transmit.
5 When you hear three short beeps, speak clearly
into the microphone and release the PTT key when you have finished talking.
talkgroup name
While you are transmitting, the red LED glows and
appears in the display.
Talkgroup 1
Zone 11

Receiving a talkgroup call

To hear calls from other members of a talkgroup, your radio must have that talkgroup selected, or the talkgroup must be part of an active scan group.
For information about selecting a talkgroup, see
"Making a talkgroup call" on page 57, and for
information about talkgroup scanning, see "Activating
talkgroup scanning" on page 70.
58 Operating in P25 trunking mode
Menu
Page 59
When you receive a call from a talkgroup, the radio displays the name or the identity of the talkgroup, and that of the calling radio.
B
Car 1
Talkgroup 2
MenuCancel
calling radio talkgroup

Making an individual call

Caution In some situations, your call will not
proceed. For an explanation of the radio behavior, see
"Unconnected calls" on page 62.
To make a call to one radio on a trunking system:
1 Press Menu and select Individual call.
(The person to whom you last made an individual call is highlighted.)
Depending on your radio model and how it is programmed, you may be able to dial the identity of the radio you want to call, press a function key or use your Quick Access menu to select an individual call.
2 Scroll to the person you want to call and press
Select or press the PTT key.
Individual call
Car 2
Car 1
The message Calling... briefly appears.
SelectCancel
Calling...
Car 2
MenuCancel
3 When the called party accepts the call, you will
hear three short beeps.
Operating in P25 trunking mode 59
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4 Once the called party has finished talking, press
and hold the PTT key to transmit, speak clearly into the microphone, and release the PTT key when you have finished talking.

Receiving an individual call

When you receive a call from an individual radio, your radio displays the caller’s name or identity.
Call received
Car 1
MenuCancel
The radio rings and the green LED flashes until the call is answered.
Press the PTT key to accept the call, or Cancel to reject the call.

Emergency calls

In an emergency, you can summon help by sending an emergency call. When an emergency call is initiated, the radio enters ‘emergency mode’. For more information on emergency mode, see "Standard
emergency mode" on page 98.
Making an emergency call
You can make and emergency call using the emergency function key or a hidden switch.
Press the function key or hidden switch to activate
emergency mode.
The message Emergency mode appears and the radio sounds three short beeps, rising in pitch (non-stealth emergency only).
Emergency mode
60 Operating in P25 trunking mode
Menu
Page 61
Receiving an emergency call
When you receive an emergency call, your radio displays the caller’s name or identity and sounds a long beep.
Emergency call
Car 1
Menu

Making a phone call

This feature is only available for radios with alphanumeric keys.
You may be able to use your radio to connect to a telephone network and make a phone call.
Caution In some situations, your call will not proceed. For an explanation of the radio behavior, see
"Unconnected calls" on page 62.
To make a phone call on a trunking system:
1 Press Menu and select Phone call. (The phone
call you last dialed appears in the display.)
(Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to open the Phone Call menu.)
2 Scroll to the number or person you want to call, or
dial the required number using the alphanumeric keys.
123455
SelectCancel
3 Press Select or the PTT key.
Call progress will be indicated by “ring” or “busy” tones as for a standard telephone call.
4 When the call is answered, proceed with your
conversation.
Operating in P25 trunking mode 61
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5 At the completion of the call, or if the dialled
number is busy or does not answer, press the End left selection key.

Unconnected calls

If your call is not connected, the way your radio behaves is explained in the following table.
Radio behavior Explanation
System queued
The system is too busy to process your talkgroup or individual call.
Busy channel now free
The radio sounds three short beeps.
Talkgroup 1
No service
The radio sounds five beeps, followed by a repeating double beep.
No answer
The radio sounds two short beeps.
No answer
The radio sounds two short beeps.
Menu
The system is now available to process your talkgroup or individual call.
You have selected a talkgroup that does not currently exist on the system. Your display shows that you have lost service and no longer appears. See "Service is lost" on page 56.
You have attempted to make an individual call to a radio that does not currently exist on the system.
You have attempted to make an individual or phone call, but you are not authorized to do this.
Your individual or phone call has been rejected or is unanswered.
62 Operating in P25 trunking mode
Page 63

Failsoft mode operation

If your radio is unable to access the trunking system, it may be programmed to enter failsoft mode. Failsoft mode operates in one of two ways: ‘radio-based’ failsoft and ‘infrastructure’ failsoft.
Radio-based failsoft
When you lose access to the trunking system, no longer appears, the bars in the RSSI icon disappear
, and the display shows No service.
Talkgroup 1
No service
After a short time, your radio switches to a programmed conventional communications channel.
Channel 1
Zone 11
Menu
Menu
The radio remains on that channel until you select a trunked talkgroup with access to the trunking system.
Infrastructure failsoft
Your radio receives a message from the trunking infrastructure to say that the trunking system is now operating in failsoft mode.
While in failsoft mode, the display shows Failsoft, and the radio sounds a repeating double beep. The double beep continues until normal service is restored.
Failsoft
Zone 11
Menu
Operating in P25 trunking mode 63
Page 64
You may still be able to communicate with your dispatcher and other talkgroup members, depending on the type of system failure that has occurred, and how your radio is programmed.
When the trunking system returns to normal operation, your radio is notified, and will attempt to register on the control channel it was previously using.

Dynamic regrouping

The dynamic regrouping feature allows you to send a dynamic regrouping request to your dispatcher. Your dispatcher can then reassign your radio to a special communications group.
Caution While you are operating on this group, normal channel selection may be disabled.
To send a dynamic regrouping request:
Press Menu and select Trunking >
Dyn Regrouping.
When you press Select, a message appears in the display.
Sending dynamic regroup rqst
Cancel
If the request is successful, an acknowledgement message is displayed.
Ack received
64 Operating in P25 trunking mode
OK
Page 65

6Scanning

This section explains the different types of scanning that may be available on your radio, and also how to view and edit scan group members.
This section covers:
About scanning
Activating standard scanning
Activating background scanning
Activating in-zone scanning
Activating talkgroup scanning
Making a call while scanning
Suspending a channel from a scan group
Editing a scan group
Scanning 65
Page 66

About scanning

The scan feature is used to monitor groups of channels or talkgroups for activity of interest. This means that you are able to operate across multiple channels or talkgroups at the same time. For example, you may need to monitor your own conventional dispatch channel as well as other local area channels, such as a local sheriff and highway patrol channel.
Members of a scan group may be conventional channels (P25 or analog), trunked talkgroups, and vote groups, depending of the type of scan group. When scanning is active, the radio searches through member channels for activity. If activity is found, the radio remains on that channel or talkgroup, so that you can hear the activity, and respond if necessary. Once the activity has finished, the radio begins searching again.
Some channels or talkgroups, known as ‘priority’ channels or talkgroups, are scanned more often that others in the scan group. Calls from priority channels or talkgroups take precedence over those from non­priority group members.
66 Scanning
While the radio is scanning for activity, the orange LED glows and the animated icon appears on the display.
Talkgroup 2
Zone 1
When the radio stops on a channel or talkgroup where there is activity, the orange LED and the icon flash.
In a background or talkgroup scan group, a scanning icon with a tick ( ) indicates that the selected channel or talkgroup is a member of the scan group.
MenuAd. book
Page 67
The four types of scanning that may be available on your radio are:
standard scanning (P25 conventional and analog
channels)
background scanning (P25 conventional and ana-
log channels, and may include some voting groups)
in-zone scanning (P25 conventional and analog
channels, and P25 trunked talkgroups)
talkgroup scanning (P25 trunked talkgroups, and
may include some P25 conventional and analog channels,).
For information about viewing and editing scan group membership, see "Editing a scan group"
on page 72.
Scanning 67
Page 68

Activating standard scanning

A standard scan group scans conventional channels (P25 and analog) from across zones, and can also scan one or two voting groups. A standard scan group appears and behaves on the radio like a separate channel, and all standard scan groups are included in the channel list. Standard scanning is activated when you select a standard scan group.
To select a standard scan group:
1 Press Menu and select Channels.
(Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select channels.)
2 Scroll to the group you want and press Select.
Channels
Scan 1
Channel 9
SelectBack

Activating background scanning

68 Scanning
A background scan group scans the group members, as well as the current channel selected on the radio. The group member channels can include conventional channels (P25 or analog) across zones, and can also include one or two voting groups.
Background scanning provides more flexibility than standard scanning, as the radio user can select a current channel to operate on, while still monitoring permanent group members for activity.
To turn background scanning on:
Press Menu and select Radio settings >
Functions > Scanning, or press the function key
programmed for background scanning.
Background scanning remains on until you either press the function key again, or select a standard, in-zone or talkgroup scan group.
Page 69
Changing the background scan group assigned to the function key
1 Press Menu and select Radio settings >
Functions > Set scan key.
2 Scroll through the list of background scan groups
available and press Select. When you next turn on background scanning, this is the scan group that is activated.

Activating in-zone scanning

An in-zone scan group scans the first 50 conventional channels (P25 or analog) or trunked talkgroups from the currently-selected zone. If you change zones, the radio stops scanning the previous zone’s channels and automatically starts scanning channels from the new zone.
In-zone scanning is useful when scanning conventional channels and trunked talkgroups from within the selected zone, and zones are used to separate different geographic regions or work roles. As you change to a new region or role, you can change to another zone and the radio will automatically start scanning channels or talkgroups in the new zone, with no further action required.
To turn in-zone scanning on:
Press Menu and select Radio settings >
Functions > Scanning, or press the function key
programmed for in-zone scanning.
In-zone scanning remains on until you either press the function key again, or select a standard, background or talkgroup scan group.
Scanning 69
Page 70

Activating talkgroup scanning

Talkgroup scanning monitors calls from multiple trunked talkgroups, and up to five additional conventional channels (P25 or analog), from across zones. If conventional channels are included as group members, your radio will briefly leave the trunking control channel to scan these channels at regular intervals.
Warning If a talkgroup scan group contains P25 or analog conventional channels, scanning needs to exit trunk mode briefly to scan the conventional channels.
This may result in delayed or even missed calls!
Talkgroup scanning is useful if you need to operate across multiple trunked talkgroups. When talkgroup scanning is activated, the currently-selected talkgroup or channel is temporarily included in the scan group. If you change zones, the radio continues to monitor group members as well as the currently selected talkgroup or channel from the new zone.
To turn talkgroup scanning on:
70 Scanning
Press Menu and select Radio settings >
Functions > Scanning, or press the function key
programmed for talkgroup scanning.
Talkgroup scanning remains on until you either press the function key again, or select a standard, background or in-zone scan group.
Page 71

Making a call while scanning

If you want to make a call while your radio is scanning:
1 Lift the microphone off the microphone clip.
2 Press the PTT key to transmit.
If the icon and the orange LED are flashing, your radio calls the currently selected channel.
If there has been no recent activity on the channel (the icon and the orange LED are on rather than flashing), then the channel that is called depends on the way your radio has been programmed.
The possible options are:
your radio calls a predetermined channel e.g.
your dispatcher
your radio calls the channel where activity was
last detected
your radio calls the last free channel.
3 When the called party responds, proceed with
your conversation.

Suspending a channel from a scan group

If a group member is busy for a long time and you do not want to hear the conversation, you may be able to use the function key programmed for nuisance delete to temporarily delete the group member. When the scan group is next selected, or after the radio has been turned off and then on, the deleted member is again part of the scan group.
To temporarily remove a captured group member from the scan group:
Press the function key programmed for
nuisance delete.
Scanning 71
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If the channel has been removed successfully, the message Channel nuisance deleted appears in the display.
Channel nuisance deleted
The function key programmed to activate scanning may be programmed so that a short key press activates scanning and a long key press activates nuisance delete.

Editing a scan group

Selecting a group to edit
1 Press Menu and select Radio settings >
Functions > Advanced > Edit groups.
Radio settings
Edit groups
Scanning
SelectBack
72 Scanning
(Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select the Edit Groups menu.)
The Edit Groups menu lists all scan groups programmed for your radio.
2 Scroll to the group that you want to view or edit,
press Select.
Edit groups
C:Group 1
D:Group 2
SelectBack
3 In the Edit Group menu, select from the following
options:
Page 73
Group members: shows the current members
of a group, and may also show the designated transmit channel and priority channels.
Add or Delete channel: adds or deletes
member channels of a group.
Change tx: changes the group’s transmit
channel.
Change P1 or P2: changes the group’s first or
second priority channel.
Icons and messages
The following icons may appear when viewing group membership details, adding or deleting channels from a group, or changing a group’s transmit or priority channels.
Icon Meaning
This channel is used to transmit on when there has been no recent activity. You cannot delete this channel (it will not appear under Delete channel).
This channel is the group’s first priority channel. You cannot delete this channel (it will not appear under Delete channel).
This channel is the group’s second priority channel. You cannot delete this channel (it will not appear under Delete channel).
There is more than one instance of this channel in the group (the channel will be scanned more often). If you delete this channel, the radio will attempt to delete all instances of the channel.
Scanning 73
Page 74
Viewing group membership
1 In the Radio settings menu, select Edit groups
and select a scan group. Press Select.
2 In the Edit Group menu, select Group members
and press Select.
Edit group
Group members
Add channel
SelectBack
3 Scroll through the list of group members. The
names of the group members may be shortened.
4 The information that may appear is explained in
the example below.
Group members
A:Channel 1
A:Channel 2
zone
channel name
SelectBack
priority 1 channel transmit channel
Adding a channel to a group
74 Scanning
1 In the Radio settings menu, select Edit groups
and select a scan group. Press Select.
2 In the Edit Group menu, select Add channel and
press Select.
A list of channels that are not group members appears.
3 Select the channel you want to add and press OK.
Add channel
C:Channel 5
C:Channel 6
OKBack
Page 75
For all types of scanning except standard scanning, if your radio is programmed to use the scroll keys to scroll through a list of channels and also has a function key programmed to Nuisance Delete, you can permanently add or delete a channel to the active group by scrolling to the channel and pressing the Nuisance Delete function key.
Deleting a channel from a group
You cannot delete the priority 1 channel using the Delete Channel menu.
1 In the Radio settings menu, select Edit groups
and select a scan group. Press Select.
2 In the Edit Group menu, select Delete channel
and press Select.
A list of group members that are able to be deleted appears.
3 Select the channel you want to delete and press
OK.
Delete channel
C:Channel 3
C:Channel 4
OKBack
For all types of scanning except standard scanning, if your radio is programmed to use the scroll keys to scroll through a list of channels and also has a function key programmed to Nuisance Delete, you can permanently add or delete a channel to the active group by scrolling to the channel and pressing the Nuisance Delete function key.
Scanning 75
Page 76
Changing a group’s transmit channel
You can change the group’s transmit channel only if it has been pre-programmed.
1 In the Radio settings menu, select Edit groups
and select a scan group. Press Select.
2 In the Edit Group menu, select Change tx and
press Select.
The current transmit channel is identified by the
icon beside the channel name.
Change tx
C:Channel 1
C:Channel 2
OKBack
3 Select the new transmit channel and press OK.
The transmit channel remains changed even after the radio is turned off.
Changing a group’s first or second priority channel
76 Scanning
1 In the Radio settings menu, select Edit groups
and select a scan group. Press Select.
2 In the Edit Group menu, select Change P1 or
Change P2 and press Select.
The current priority channels are identified by the
or icons beside the channel names.
Change P1
A:Channel 1
A:Channel 2
OKBack
3 Select the new priority 1 or priority 2 channel and
press OK.
Page 77

7 P25 services

This section describes the P25 services that may be available on your radio.
This feature is controlled by a software license (SFE) and may not be available with your radio.
This section covers:
Messages
Status update
Status request
Call alert
Radio check
Radio unit monitor
Radio inhibit and uninhibit
P25 services 77
Page 78

Messages

You may be able to send short messages to another radio user. These messages are defined at programming time.
If you are on a P25 trunk channel, you can send a message to any other radio on a trunk channel on the same network. If you are on a P25 conventional channel, you can send a message to any other radio on the same conventional channel.
The radio to whom you are sending the message must have the same message programmed in order to read and display your message.
Sending a message
You may be able to send your message to a predetermined person or to the dispatcher administering the current talkgroup, or to a person of your choice.
78 P25 services
Sending a message to a predetermined person or talkgroup administrator
1 Press Menu and select Services > Messages.
2 Select the message you want from the list.
3 Press Select.
Messages
En route
At scene
SelectCancel
A message showing the destination appears in the display.
Sending message to current group
Cancel
Page 79
The red LED glows and a message may be displayed to advise you whether the message has been sent successfully or not.
If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the call alert page.
Sending a message to a person of your choice
1 Press Menu and select Services > Messages.
(Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select messages.)
2 Select the message you want from the message
list.
3 Press Select.
Messages
En route
At scene
SelectCancel
4 Select the message recipient from the list and
press Send.
Send message
Car 2
Car 3
A message showing the destination briefly appears in the display.
SendCancel
Sending message to Car 2
Cancel
The red LED glows and a message may be displayed to advise you whether the message has been sent successfully or not.
If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.
P25 services 79
Page 80

Status update

You can inform another radio user of your current status by sending them a status update, for example, ‘At scene’. You may be able to send the status update to a predetermined person or talkgroup, or to a person of your choice.
If you are on a P25 trunk channel, you can send your status to any other radio on a trunk channel on the same network. If you are on a P25 conventional channel, you can send your status to any other radio on the same conventional channel.
When you send a status message, you are also setting your status, which the dispatcher may be able to check by ‘interrogating’ your radio. You can change your status at any time by selecting another status message and sending it. See "Status request" on
page 81.
To send a status update:
1 Press Menu and select Services >
Status update. (Depending on how your radio is
programmed, you may be able to press a function key or use your Quick Access menu to select status update.)
80 P25 services
2 Select the status message you want from the list.
3 Press Send or Select.
Status update
On site
At lunch
SelectCancel
A message showing the destination appears in the display.
Sending status to current group
Cancel
Page 81
The red LED glows and a message may be displayed to advise you whether the status update has been sent successfully or not.
If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.

Status request

This feature is only available on P25 conventional channels.
You can find out what another radio user is currently doing by asking their radio to send you a status update.
To send a status request:
1 Press Menu and select Services >
Status request.
2 Select the status request recipient from the list.
3 Press Send to.
Status request
Car 2
Car 3
Send toCancel
A message showing the destination appears in the display.
Sending sts rqst to Car 2
Cancel
The red LED glows briefly. If the request was successful, a message showing the status appears in the display.
Status rx’d At lunch Car 2
Cancel
P25 services 81
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If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.

Call alert

You can let another radio user know that you want to talk to them by sending them a call alert page. When the other radio user receives the call alert page, they can call you back when it is convenient.
If you are on a P25 trunk channel, you can send a call alert to any other radio on a trunk channel on the same network. If you are on a P25 conventional channel, you can send a call alert to any other radio on the same conventional channel.
To send a call alert page:
1 Press Menu and select Services > Call alert.
2 Select the radio you want to page.
3 Press Send to.
82 P25 services
Call alert
Richard
John
Send toCancel
A message appears in the display.
Sending page to Richard
Cancel
The red LED glows and a message may be displayed to advise you whether the call alert has been sent successfully or not.
If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.
Page 83
Answering a call alert page
If you receive a call alert page from another radio user, the message Page rx’d from... briefly appears in the display.
Select Call to return the page or No to delete it. If you miss the call alert page, the identity of the caller may be saved in your recent calls list.

Radio check

This feature is only available on P25 conventional channels.
If you want to find out whether a particular radio is available on the system, you can use the radio check feature. This sends a radio check message to the radio unit you have specified.
1 Press Menu and select Services > Radio check.
2 Scroll to the radio you want to check.
3 Press Send to.
Radio check
Car 2
Car 3
The red LED glows and a message showing the destination appears in the display.
Send toCancel
Sending radio chk to Car 2
Cancel
If the radio is available on the system, an acknowledgement message is displayed.
Ack received
OK
P25 services 83
Page 84
If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.

Radio unit monitor

This feature is controlled by a software license (SFE) and may not be available with your radio. This software license is only required for the radio that sends the radio unit monitor request. The receiving radio does not need the software license.
This feature is only available for digital channels operating in conventional mode, and for radios configured for dispatcher operation.
The radio unit monitor feature can be used when you are concerned about the safety of a radio user on your system. When you send a radio-unit monitor request to a radio, it calls you back without giving any indication that it is making a call. You can hear any activity near the radio for up to 20 seconds.
84 P25 services
Sending a radio unit monitor request
1 Press Menu and select Services >
Radio monitor.
2 Scroll to the radio you want to monitor.
3 Press Send to.
Radio monitor
Car 2
Car 3
Send toCancel
The red LED glows and a message appears in the display.
Sending R.U.M to Car 2
Cancel
Page 85
If the other radio has received your request, it will now call you, so that you can monitor activity near the radio.
Call received
Car 2
Menu
If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.

Radio inhibit and uninhibit

Warning When your radio is immobilized (‘inhibited’),
your encryption keys may be automatically deleted from your radio.
This feature is only available for digital channels operating in conventional mode, and for radios configured for dispatcher operation.
If you want to make another radio on the system inoperable, you can use the radio inhibit feature. This feature is also known as ‘stun’.
To the user of the inhibited radio, it appears as though the radio has turned off. The radio remains inoperable even if it is turned off and then on again.
The radio cannot return to operation until it receives an uninhibit request. This is also known as ‘revive’.
Sending a radio inhibit request
1 Press Menu and select Services > Radio inhibit.
2 Scroll to the radio you wish to make inoperable.
3 Press Send to.
Radio inhibit
Car 2
Car 3
Send toCancel
P25 services 85
Page 86
The red LED glows and a message appears in the display.
Sending inhibit to Car 2
Cancel
If the radio has been successfully immobilized, an acknowledgement message is displayed.
Ack received
OK
Sending a radio uninhibit request
1 Press Menu and select Services >
Radio uninhibit.
2 Scroll to the radio you wish to make operable.
3 Press Send to.
Radio uninhibit
Car 2
Car 3
Send toCancel
86 P25 services
The red LED glows and a message appears in the display.
Sending uninhibit to Car 2
Cancel
If the radio has been successfully returned to operation, an acknowledgement message is displayed.
Ack received
OK
If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.
Page 87

8 Location services

This section explains how to use the location services that may be available on your radio.
This feature is controlled by a software license (SFE) and may not be available with your radio.
This section covers:
About location information
About location statuses
Viewing location information
Sending location information
Receiving and logging location information
Accessing logged location information
Location services 87
Page 88

About location information

While you may be able to view your location information on analog channels, sending location information is only available for digital channels.
If your radio is connected to the receiver of a satellite navigation system, you can view location information such as latitude and longitude, true course, speed, and coordinated universal time. Your radio can also display universal transverse mercator (UTM) information such as the UTM zone, and northing and easting coordinates.
Your radio may also be set up to send or receive and log location information.

About location statuses

In the Own location screen, location status information appears at the top right of the display.
Status information shown on a hand-held control head is shown in brackets [ ].
tracking [Trk]: the receiver is displaying
stored: the receiver is having trouble connecting
lost cnx [no cnx]: the radio has lost serial com-
Your radio configuration may include the Send option. This option is a digital feature, and is only available on digital channels.
88 Location services
Zone: 55 tracking Easting: Northing: 5812578
up-to-date satellite information.
to satellites and the radio is displaying stored information that may not be current.
munications with the receiver.
321025
SendExit
location status information
Page 89

Viewing location information

1 Press Menu and select Location Svs > Own
location.
(Depending on how your radio is programmed, you may be able to press a function key to access the Own location menu.)
Location information is now shown in the display, if it is available.
Your radio may be programmed to show any of these displays, in any order.
2 Use the scroll keys to scroll though the
Own location displays.
Zone: 59 tracking
Easting: Northing: 5812578
Exit
321025
Location tracking S 43°29'00.0''
E 172°33'05.0''
Exit
Location tracking S 43°29.000'' E 172°33.083''
Exit
Location tracking S 43.488326° E 172.563255°
Exit
Location tracking
Course:
010°
Speed: 045 km/h
Exit
Location tracking
23:36:20
UTC time:
Exit
Zone: UTM zone number
Easting and Northing: Raw
Universal Transverse Mercator (UTM) Cartesian coordinates
Latitude and longitude in degrees,
minutes and decimal seconds
Latitude and longitude in degrees,
minutes and decimal minutes (to three decimal places)
Latitude and longitude in decimal
degrees
The radio’s current course and
speed
UTC: Coordinated Universal Time
24 hour clock
Location services 89
Page 90
Location tracking
Altitude:
MGA: tracking Zone: 29N
MGRS: tracking 59G PM
26406 83789
3 Press Exit to exit the location display.
In certain situations, your radio may automatically exit the location display.
Exit
Exit
Exit
34m
PJ264837
The radio’s altitude in metres
above or below mean sea level
MGA: Map Grid of Australia
coordinate system
Zone: UTM zone number
PJ: The grid square
264837: Easting and Northing to
the nearest 100 m
MGRS: Military Grid Reference
System
59G: UTM zone and band
PM: The grid square
26406 83789: Easting and
Northing to the nearest 1 m

Sending location information

This feature is controlled by a software license (SFE) and may not be available with your radio.
To send location information, you can:
press the PTT key,
use a function key, or
use the radio menu.
Using the PTT key
Your radio may be configured to send location information each time you press or release the PTT key. This feature can be turned on or off using the Send On PTT menu, and may be active when the radio is first turned on.
To turn ‘Send on PTT’ off or on:
90 Location services
Page 91
1 Press Menu and select Location Svs >
Send on PTT.
Location Svs Send Logs
Send on PTT
SelectBack
2 Scroll to Off (or On) and press Select. (The current
setting is highlighted.)
Send on PTT
Off
On
SelectBack
Using a function key
You may be able to use a function key to manually send your location to either all radios on the channel, or to your dispatcher (depending on how your radio is programmed).
1 Press the function key programmed for Own
Location.
(Alternatively, press Menu and select Location Svs > Own location.)
The current location of the radio appears on the display.
2 Press Send.
Zone: 55 tracking Easting: 321025 Northing: 5812578
The message Location sent briefly appears in the display.
SendExit
Location sent
Location services 91
Page 92

Receiving and logging location information

This feature is controlled by a software license (SFE) and may not be available with your radio.
When your radio receives location information, the display shows Location, along with the digital ‘alias’ of the sending radio. If the radio alias is not available, the radio ID appears.
Location
Car 1
ViewBack
The location information can then be viewed and logged. The most recent location details of up to 10 radios will be available, until the radio is turned off.
Updated information from a previously logged radio is automatically stored by your radio, without first being viewed.
To display and log the received location of a radio:
1 Press View.
radio sending the location information
Location
Car 1
ViewBack
The location information appears in the display.
2 Press Add to add the the radio to your Team
Locations.
Zone: 55 valid Easting: 321025 Northing: 5812578
AddCancel
radio sending the location information
92 Location services
The message Terminal added briefly appears on the display.
Page 93
Radios can also be added to Team Locations by pressing Menu, selecting Location Svs > Team Locations, pressing Options and selecting Add; then select whether to add a radio from the Recent talkers list, or by entering a Dialed number.

Accessing logged location information

This feature is controlled by a software license (SFE) and may not be available with your radio.
Accessing Team Locations
You can use the Team Locations menu option to display the latest location information received by added devices. To view a radio’s logged location information:
1 Press Menu and select Location Svs >
Team Locations.
2 Scroll to the radio you want and press Options.
Team Locations
Car 1
Car 2
OptionsBack
3 Select View.
Options
View
Add
SelectBack
The latest location information available for that radio appears.
Zone: 55 valid Easting: 321025 Northing: 5812578
Back
4 Use the up and down scroll keys to view the
location display options that have been configured.
Location services 93
Page 94
Select Delete from the Options menu to remove the location information for the radio, and stop logging it.
Accessing Recent Locations
The latest location data received, including Team Locations, can be viewed using the Recent Contacts menu option. Up to 10 entries will be available. To view the Recent Contacts information:
1 Press Menu and select Location Svs >
Recent Contacts.
2 Scroll down to the contact you want and press
View.
Recent Contacts
Truck 3
Car 1
The latest location information available for that radio appears.
Zone: 31 valid Easting: 213021 Northing: 4732679
Back
ViewBack
3 Use the up and down scroll keys to view the
94 Location services
location display options that have been configured.
Location valid ID: 42365 Age: 1hr 27m 01s
Back
Page 95

9 Emergency operation

This section describes how to make different types of emergency calls.
This section covers:
About emergency calls
Making a priority call
Standard emergency mode
About manual emergency operation
Accessing emergency location information
Loneworker monitoring
Emergency operation 95
Page 96

About emergency calls

Warning When emergency mode is activated, your
encryption keys may be automatically deleted from your radio.
In an emergency you can summon help by sending an emergency call. There are three types of emergency calls:
Call type Explanation
Priority call (Digital channels only.) An emergency alert
is automatically sent to the current talkgroup. Calls made when the priority call feature is turned on are flagged as ‘emergency’ calls. For further information see "Making a priority call" on page 97.
Standard emergency call
Manual emergency call
When an emergency call is initiated, the radio enters ‘emergency mode’. For further information see "Standard emergency
mode" on page 98.
(Digital channels only.) Emergency is activated and your radio sends an alert to your dispatcher and other members of your group, along with your radio digital alias and location. For further information see "About
manual emergency operation" on page 101.
96 Emergency operation
Page 97

Making a priority call

This feature is available for digital channels only.
When you turn the priority call feature on, the radio automatically sends an emergency alert (message) to the current talkgroup.
Any calls you make while the priority call feature is turned on are flagged as emergency calls.
To turn the priority call feature on and off:
1 Press Menu and select Priority call.
(Depending on how your radio is programmed, you may be able to press a function key to turn priority call on and off.)
2 Scroll to On (or Off) and press Select.
Priority call
On
Off
SelectBack
Emergency operation 97
Page 98

Standard emergency mode

When you press the emergency key your radio enters ‘emergency mode’, if your radio is programmed in this way.
When the radio enters emergency mode, it will automatically send alerts together with your radio unit ID to the dispatcher. These alerts are usually sent on a designated emergency channel.
Warning The way your radio behaves in emergency mode depends on how your radio is programmed.
For further information on what your radio may do in emergency mode, see "What happens during an
emergency call?" on page 99.
Stealth and non-stealth emergency modes
Your radio is programmed to operate in one of these ways:
Stealth: you often work in situations where you do
not want an assailant to know that you have acti­vated emergency mode. For this reason, the radio is silent and the display remains unchanged— there is no indication that the radio has entered emergency mode.
An optional feature of stealth emergencies is false powerdown (‘keep alive’). When an unauthorized person attempts to prevent you from using your radio by turning it off, the radio appears to turn off. However, the radio is still in emergency mode.
Non-stealth: you often work in situations where
you want audible and visual confirmation that you have activated emergency mode (for example, at an accident scene).
98 Emergency operation
Page 99
What happens during an emergency call?
The exact way your radio behaves when it enters emergency mode depends on how your radio is programmed.
The main phases for both stealth and non-stealth emergency modes are summarized below. The length of each phase is determined when the radio is programmed.
When the emergency key is pressed:
b
Digital channels: the radio continually sends emergency alerts to the dispatcher until a response is received. Details of your location may also be sent (if this feature is available for your radio).
c
The radio alternately transmits and receives so the dispatcher can hear what is happening in the vicinity of your radio.
(Non-stealth emergencies end once this phase is complete or when you end emergency mode.)
d
Stealth emergencies only: The radio is inactive, but it can receive special ‘messages’ from the dispatcher so that he or she can hear what is happening in the vicinity of the radio.
(Stealth emergencies end once this phase is complete or when you end emergency mode.)
See also "Stealth and non-stealth emergency modes"
on page 98.
Emergency operation 99
Page 100
Activating emergency mode
You can activate emergency mode using the emergency function key or a hidden switch, if your radio is set up in this way.
1 Long press the function key or hidden switch to
activate emergency mode.
In non-stealth emergencies, ‘Emergency mode’ appears in the display.
Emergency mode
One or more emergency calls are sent to your dispatcher or another predetermined radio user. During emergency mode, the radio will behave as described in "What happens during an emergency
call?" on page 99.
Warning If your microphone is removed or damaged by an assailant, you still may be able to communicate with the dispatcher using the concealed microphone. This microphone is hidden behind the speaker and can only be used during emergency mode, if your radio is programmed in this way.
2 Turn the radio off and on again to end emergency
mode (including ‘false powerdown’). The radio returns to normal operation.
100 Emergency operation
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