Package Contents 3
Synology DS3622xs+ at a Glance 4
System Modes and LED Indicators 6
Other LED Indicators 8
Hardware Specication9
Spare Parts 10
Optional Accessories 10
Safety Instructions 11
Chapter 2: Hardware Setup
Tools and Parts for Component Installation 12
Install Drives 12
Add a Memory Module to Synology NAS 15
Install PCle Add-in Cards 17
Start up Your Synology NAS 20
Chapter 3: System Maintenance
Replace System Fan 21
Chapter 4: Install DSM on Synology NAS
Install DSM with Web Assistant 23
Learn More 23
Synology_HIG_DS3622xs+_20210621
2
Chapter
Before You Start
Thank you for purchasing this Synology product! Before setting up your new Synology NAS, please check the
package contents to verify that you have received the items below. Also, make sure to read the safety instructions
carefully to avoid harming yourself or damaging your Synology NAS.
Note:
All images below are for illustrative purposes only, and may dier from the actual product.
Package Contents
Main unit x 1AC power cord x 1
RJ-45 LAN cable x 2
1
Screws for 2.5" drives x 52
Hard drive tray key x 2
3
Synology DS3622xs+ at a Glance
No.Article NameLocationDescription
1
2
3
4
5
6
7
STATUS Indicator
ALERT Indicator
Power Button
Front
LAN Indicator
DRIVE Status
Indicator
Drive TrayInstall drives (hard disk drives or solid state drives) here.
Drive Tray LockLock or unlock drive trays.
Displays the status of the system. For more information, see
"System Modes and LED Indicators".
Displays warnings regarding fan or temperature. For more
information, see "Other LED Indicators".
1. Press to power on your Synology NAS.
2. To power o your Synology NAS, press and hold until you
hear a beep sound and the Power LED starts blinking.
Displays the status of the network connection. For more
information, see "Other LED Indicators".
Displays the status of each drive. For more information, see
"Other LED Indicators".
4 Chapter 1: Before You Start
No.Article NameLocationDescription
8
9
10
11
12
13
14
15
16
Power Port
Fan
PCI Express
Expansion Slot
Connect power cord here.
Disposes of excess heat and cools the system. If the fan
malfunctions, the Synology NAS will emit a beeping sound.
Supports one PCIe x8 slots (x8 link) add-on card.
1. Mode 1: Press and hold until you hear a beep sound to restore
the IP address, DNS server, and password for the admin
account to default.
2. Mode 2: Press and hold until you hear a beep, release the
Reset Button
button immediately, then press and hold again until you hear
three beeps to return the Synology NAS to "Not Installed"
Back
status so that DiskStation Manager (DSM) can be reinstalled.
For detailed information on how to reset your Synology NAS,
this article
.
USB 3.2 Gen 1 Port
please refer to
Connect external drives or other USB devices to the Synology
NAS here.
Console PortThis port is used for manufacturing only.
Expansion PortConnect Synology Expansion Unit1 to the Synology NAS here.
Management PortThis port is used for out-of-band management only.
1GbE RJ-45 PortConnect RJ-45 network cable here.
17
10GbE RJ-45 PortConnect RJ-45 network cable here.
1
For more information about Synology Expansion Unit supported by your Synology NAS, please visit
5 Chapter 1: Before You Start
www.synology.com
.
System Modes and LED Indicators
System Modes and Denitions
There are 7 system modes in Synology NAS. The system modes and their denitions are as below:
System modeDenition
Powering on
Shutting down
DSM not ready
DSM is ready for useDSM is fully functioning and users can sign in.
HibernationSynology NAS has been idle for a while and is now in Hibernation mode.
Application
Powered oSynology NAS is powered o.
Identify System Modes
You can identify the system mode through the POWER and STATUS LED indicators. Please refer to below table
for more details.
Synology NAS is powering on and performing hardware initialization, such as
hardware reset or BIOS initialization.
Synology NAS is shutting down as a result of pressing the power button or operation
in DSM.
DSM is not ready for use. This could either be:
• Synology NAS is powered on, but DSM is not properly installed.
• Synology NAS is currently powering on and initializing services necessary for
DSM to fully function.
• The attached UPS device has insucient power; DSM stops all services to
prevent data loss (enters safe mode).
Certain packages/services (e.g., USB Copy and Find me service) while in operation
will control the actions of the LED. After the operation is complete, the LED indicator
will return to its normal state.
LED Indicator
System mode
Powering onBlinkingOO
Shutting downBlinkingStaticO
DSM not readyStaticBlinkingO
DSM is ready for useStaticStaticO
HibernationStaticOO
ApplicationStaticSwitching
Powered oOOO
POWERSTATUS
BlueGreenOrange
6 Chapter 1: Before You Start
Transitions between System Modes
To better understand the transition between system modes, please refer to below examples:
• Powered on with no DSM installed:
Powered o > Powering on > DSM not ready
• Powered on with DSM installed:
Powered o > Powering on > DSM not ready > DSM is ready for use
• Enter hibernation then wake up from hibernation:
DSM is ready for use > Hibernation > DSM is ready for use
• Shutdown Synology NAS:
DSM is ready for use > Shutting down > Powered o
• Power failure with UPS attached:
DSM is ready for use > DSM not ready (due to power failure, DSM enters safe mode) > Shutting down >
Powered o > Powering on (power has recovered, DSM will reboot)> DSM not ready > DSM is ready for use
7 Chapter 1: Before You Start
Other LED Indicators
LED IndicatorColorStatusDescription
StaticDrive ready and idle
Green
BlinkingAccessing drive
DRIVE status
OrangeStaticDrive error/Port disabled
ONo internal Drive
RedBlinkingSystem error
ALERT
OSystem normal
1
2
Green
Rear 1GbE LAN
(on upper side of jack)
Rear 1GbE LAN
(on lower side of jack)
Rear 10GbE LAN
(on upper side of jack)
Rear 10GbE LAN
(on lower side of jack)
Note:
1
Please try to restart your Synology NAS or re-insert the drives, then run the HDD/SSD manufacturer's
diagnostic tool to check the health status of the drives. If you can sign in to DSM, please run the built-in
S.M.A.R.T. test to scan the drives. If the problem remains unresolved, please contact Synology Technical
Support for help.
2
ALERT LED
If the
system overheating, or volume degrade. Please sign in to DSM for detailed information.
continuously blinks red, this indicates there are system errors such as fan failure,