Synology RS3617RPxs User Manual

Synology RackStation RS3617RPxs

Hardware Installation Guide

Table of Contents

Chapter 1: Before You Start

Package Contents 3
Synology RackStation at a Glance 4
Safety Instructions 5

Chapter 2: Hardware Setup

Tools and Parts for Drive Installation 6
Install Drives 6
Add a RAM Module on RackStation 8
Attach Network Interface Cards to the RackStation 10
Replace System Fan 11
Replace Malfunctioning PSU 13
Start Up Your RackStation 14

Chapter 3: Install DSM on RackStation

Install DSM with Web Assistant 15
Learn More 15

Appedix A: Specications

Appedix B: LED Indicator Table

Synology_HIG_RS3617RPxs_20160908

2

Chapter

Before You Start

Thank you for purchasing this Synology product! Before setting up your new RackStation, please check the
package contents to verify that you have received the items below. Also, make sure to read the safety instructions
carefully to avoid harming yourself or damaging your RackStation.

Note:

All images below are for illustrative purposes only, and may differ from the actual product.

Package Contents

Main unit x 1 AC power cord x 2

Screws for 2.5” drives x 52

1

Screws for 3.5” drives x 52

3

3

Synology RackStation at a Glance

No. Article Name Location Description

1

2

3

4

5

6

7

8

9

Power Button and

Status Indicator

Alert Indicator

Beep Off Button

Drive Status Indicator

Drive Tray Install drives (hard disk drives or solid state drives) here.

Rail Kit Release Tab Push in and hold to release the RackStation from the rail kit lock.

Power Port

PSU Indicator and Beep

Off Button

10

11

12

Console Port This port is used for manufacturing use only.

PCI Express Expansion

13

14

15

16

USB 3.0 Port Connect external drives, or other USB devices to the RackStation here.

Expansion Port Connect to Synology Expansion Unit2 here.

RESET Button

Indicator

Front

PSU Fan Disposes of excess heat and cools the PSU.

Slot

Back

LAN Port Connect RJ-45 network cables here.

1. Press to power on the RackStation.

2. To power off the RackStation, press and hold until you hear a beep
sound and the Power LED starts blinking.

Displays the status of the system. For more information, see "Appendix B:
LED Indicator Table".

Displays warnings regarding fan or temperature. For more information,
see "Appendix B: LED Indicator Table".

Press to deactivate the beeping sound that is emitted when a malfunction
occurs.

Displays the status of drives. For more information, see "Appendix B:
LED Indicator Table".

Connect power cords here.

1. Displays the status of the power supply unit (PSU). For more
information, see "Appendix B: LED Indicator Table".

2. Press to deactivate the beeping sound that is emitted when a
malfunction occurs.

Supports two PCIe x8 add-on network interface cards.

1. Press and hold until you hear a beep sound to restore the default IP
address, DNS server, and password for the

2. Press and hold until you hear a beep sound, then press and hold
again until you hear three beep sounds to return the RackStation
to “Not Installed” status so that DiskStation Manager (DSM) can be
reinstalled.

admin

1

account.

1

For more information about the rail kit installation, please refer to the Quick Installation Guide that comes with the rail kit.

2

For more information about Synology Expansion Unit supported by your RackStation, please visit

www.synology.com

4 Chapter 1: Before You Start

.

Safety Instructions

Keep away from direct sunlight and away from chemicals. Make sure the environment does not
experience abrupt changes in temperature or humidity.

Place the product right side up at all times.

Do not place near any liquids.

Before cleaning, unplug the power cord. Wipe with damp paper towels. Do not use chemical or
aerosol cleaners.

To prevent the unit from falling over, do not place on carts or any unstable surfaces.

The power cord must plug in to the correct supply voltage. Make sure that the supplied AC voltage is
correct and stable.

To remove all electrical current from the device, ensure that all power cords are disconnected from
the power source.

Risk of explosion if battery is replaced with an incorrect type. Dispose of used batteries appropriately.

5 Chapter 1: Before You Start

Chapter

Hardware Setup

Tools and Parts for Drive Installation

• A screwdriver

• At least one 3.5” or 2.5” SATA drive (please visit

Warning:

back up any important data before installation.

If you install a drive that contains data, the system will format the drive and erase all existing data. Please

Install Drives

1

Open the drive tray.

www.synology.com

2

for compatible drive models.)

a

Find the small button located on the left side of the drive tray handle. Press the button down, and the drive
tray handle will pop out.

b

Pull the drive tray handle out as illustrated above.

2

Install drives:

For 3.5” drives:

•
spots indicated below to secure the drive.

Place the drive in the drive tray. Turn the tray upside down and tighten screws into the four

6

For 2.5” drives:

•
spots indicated below to secure the drive.

3

Insert the loaded drive tray into the empty drive bay.

Place the drive in the drive tray. Turn the tray upside down and tighten screws into the four

Note:

Make sure the tray is pushed in all the way. Otherwise, the drive might not be able to function properly.

4

Push the handle inward to secure the drive tray.

5

Push the switch on the drive tray handle to the left to lock the drive tray.

6

Repeat the steps above to assemble the other drives you have prepared.

7 Chapter 2: Hardware Setup

7

Drives are numbered as shown below.

Note:

If you want to create a RAID volume, we recommend all installed drives be the same size in order to optimize

drive capacity usage.

Add a RAM Module on RackStation

The optional Synology RAM module is designed for RackStation memory expansion. Follow the steps below to
install, check, or remove a RAM module on your RackStation.

To install the RAM module:

1

Shut down your RackStation. Disconnect all cables connected to your RackStation to prevent any possible
damage.

2

Remove the rear top cover:

a

Remove the screw on the back of RackStation.

b

Pull the rear top cover, and put it aside.

Note:

When you remove the rear top cover, you expose sensitive internal components. Avoid touching anything other

than the memory assembly when you remove or add memory.

8 Chapter 2: Hardware Setup

3

Insert the new memory module in the slot:

a

Push the retaining clips on the slot out to the sides.

b

Align the notch on the gold edge of the module with the notch in the memory slot.

c

Push down on the memory module with rm and even pressure. The retaining clips will snap into position as

the module is correctly inserted.

Important:

Note:

For normal operations, you must insert your RAM modules into the

Hold the memory module by its edges, and do not touch the gold connectors.

white

slots rst.

9 Chapter 2: Hardware Setup

4

Put back the rear top cover you lifted in step 2.

a

Align the round dots at the side of rear top cover with the slots on the chassis’ edge, and push the rear top
cover back in position.

b

Put back and fasten the screw you removed in step 2-a.

To make sure RackStation recognizes the new memory capacity:

1

Log in to DSM as

2

Total Physical Memory

Check

admin

or a user belonging to the

Control Panel

in

administrators

Info Center

>

group.

.

If your RackStation does not recognize the memory or does not start up successfully, conrm that the memory is

installed correctly.

To remove the RAM Module:

1

Follow step 1 and 2 of the “To install the RAM module” section to shut down your RackStation, disconnect the
cables, and then remove the rear top cover.

2

Disengage the memory retaining clips by pushing them outwards, and the module will pop out of the slot.

3

Follow step 4 of the “To install the RAM module” section to put back the top cover.

Attach Network Interface Cards to the RackStation

Your RackStation supports two PCIe x8 add-on network interface cards.1 You need to replace the long bracket
(suited for PC) in your network interface card with the short bracket before installing the card on your RackStation.

To install the network inter face card:

1

Shut down your RackStation. Disconnect all cables connected to your RackStation to prevent any possible
damages.

2

Open the RackStation by following step 2 of

3

Install the network interface card.

a

Remove the screw that secures the expansion slot’s cover.

b

Lift the expansion slot’s cover.

c

Align the card’s connector with the expansion slot, and insert the card into the slot.

Add a RAM Module on RackStation

.

Note:

Make sure the connector is fully inserted. Otherwise, the network interface card might not be able to function

properly.

1

For more information about supported 10GbE or Gigabit network interface cards, please visit

10 Chapter 2: Hardware Setup

www.synology.com

.

d

Put back and fasten the screw that you removed in step 3-a so as to secure the newly inserted card.

4

Repeat step 3 to install the other network interface card for your RackStation.

5

Put back the rear top cover by following step 4 of

Add a RAM Module on RackStation

.

Replace System Fan

If a system fan malfunctions, please see the instructions below to open the RackStation and replace the
malfunctioning fan.

1

Press the small buttons located on the sides of the RackStation.

11 Chapter 2: Hardware Setup

2

Lift to remove the fan cover.

3

Fans are numbered as indicated below:

4

Find the malfunctioning fan. Lift the fan upward to remove it.

12 Chapter 2: Hardware Setup

5

Prepare a new fan, and slide it into the RackStation. Make sure the fan is aligned properly as illustrated below.

Replace Malfunctioning PSU

If a PSU or its fan malfunctions, please see the instructions below to replace the malfunctioning PSU.

1

Unplug the power cord from the PSU to be replaced.

Note:

By pressing the

2

Push the lever of the PSU at the back panel in the indicated direction.

3

Pull out the PSU from the RackStation.

4

Prepare a new PSU, and push it back to the slot until you hear a click.

Beep Off

button, you can silence the long beeping sound when you hear it.

13 Chapter 2: Hardware Setup

Start Up Your RackStation

1

Connect one end of each power cord to the power ports located on the back of the RackStation and the other
end to a power outlet.

2

Connect at least one LAN cable to one of the LAN ports and the other end to your switch, router, or hub.

3

Press the power button to turn on the RackStation.

Congratulations! Your RackStation is now online and detectable from a network computer.

14 Chapter 2: Hardware Setup

Chapter

Install DSM on RackStation

After hardware setup is nished, please install DiskStation Manager (DSM) – Synology’s browser-based
operating system – on your RackStation.

Install DSM with Web Assistant

Your RackStation comes with a built-in tool called
DSM from the Internet and install it on your RackStation. To use Web Assistant, please follow the steps below.

1

Power on the RackStation.

2

Open a web browser on a computer connected to the same network as the RackStation.

3

Enter either of the following into the address bar of your browser:

a nd.synology.com

b rackstation:5000

4

Web Assistant will be launched in your web browser. It will search for and nd the RackStation within the local

network. The status of the RackStation should be

Web Assistant

Not Installed

that helps you download the latest version of

.

3

5

6

Connect

Click

Note:

1. The RackStation must be connected to the Internet to install DSM with Web Assistant.

2. Suggested browsers: Chrome, Firefox.

3. Both the RackStation and the computer must be in the same local network.

If you accidentally leave the installation process before it is nished, login to the DSM as

administrative account name) with the password left blank.

to start the setup process and follow the onscreen instructions.

admin

(default

Learn More

Congratulations! Your RackStation is now ready for action. For more information or online resources about your
RackStation, please visit

15

www.synology.com

.

Appendix

Specications

Item RS3617RPxs

Internal Drive 3.5” / 2.5” SATA x 12

Maximum Raw Capacity

External Device Port

LAN Port 1GbE (RJ-45) x 4

PCIe Slot PCIe x8 add-on network interface card x 2 (optional)

Size (H x W x D) (mm)

Weight (kg) 14.5

Supported Client

File System

Supported RAID Type

Agency Certication • FCC Class A • CE Class A • BSMI Class A

• 288 TB with RX1217 / RX1217RP (expansion unit) x 2

• 88 x 482 x 724 (Including rack mount kits)

• 88 x 430.5 x 692 (Not including rack mount kits)

• External: Btrfs, ext4, ext3, FAT, NTFS, HFS+

• 96 TB (12 x 8 TB HDD)

• USB 3.0 x 2

• Inniband x 2

• Windows 7 onward

• Mac OS X 10.10 onward

• Internal: Btrfs, ext4

• Basic • JBOD • RAID 0 • RAID 1

• RAID 5 • RAID 6 • RAID 10

A

HDD Hibernation Yes

Scheduled Power On/Off Yes

Wake on LAN Yes

Language Localization

• Line voltage: 100V to 240V AC

• Frequency: 50/60Hz

Environment Requirement

Note:

Model specications are subject to change without notice. Please refer to

• Operating Temperature: 40 to 95˚F (5 to 35˚C)

• Storage Temperature: -5 to 140˚F (-20 to 60˚C)

• Relative Humidity: 5% to 95% RH

www.synology.com

for the latest information.

16

Appendix

LED Indicator Table

LED Indicator Color Status Description

Power

STATUS

ALERT

Drive Status Indicator

(on tray)

PSU Indicator

Rear LAN

(on left side of jack)

Blue

Green Static Volume normal

Orange Blinking

Orange Blinking Fan failure / Over temperature

Green

Red Static Drive error / Port disabled

Green Static Power supply unit normal

Green

B

Static Powered on

Blinking Booting up / Shutting down

Off Powered off

Volume degraded / Volume crashed

Volume not created

DSM not installed

Off HDD hibernation

Off System normal

Static Drive ready and idle

Blinking Accessing drive

1

Off No internal drive

Off Power supply unit off

Static Network connected

Blinking Network active

Off No network

Green Static Gigabit connection

Rear LAN

(on right side of jack)

Note:

Model specications are subject to change without notice. Please refer to

1

Please try to restart your RackStation or re-insert the drive(s), and then run the HDD/SSD manufacturer's diagnostic tool to check the health status of the
drive(s). If you can log into DSM, please run the built-in S.M.A.R.T. test to scan the drive(s). If the problem remains unresolved, please contact Synology
Technical Support for help.

Orange Static 100 Mbps connection

Off 10 Mbps connection / No network

www.synology.com

for the latest information.

17

SYNOLOGY, INC.

END USER LICENSE AGREEMENT

IMPORTANT–READ CAREFULLY: THIS END USER LICENSE AGREEMENT ("EULA") IS A LEGAL AGREEMENT
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SYNOLOGY SOFTWARE INSTALLED ONTO THE SYNOLOGY PRODUCT PUCHASED BY YOU (THE “PRODUCT”), OR
LEGALLY DOWNLOADED FROM WWW.SYNOLOGY.COM, OR ANY OTHER CHANNEL PROVIDED BY SYNOLOGY
( "SOFTWARE").

YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY USING THE PRODUCTS CONTAINING THE SOFTWARE,
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YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN
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LIMITED PRODUCT WARRANTY

THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY, INC.
AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP, (COLLECTIVELY, "SYNOLOGY"). YOU ACCEPT AND
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INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN
ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY.

Section 1. Definitions. (a) “New Product”, including: (1)
"Category I Product" means Synology product models
RS810+, RS810RP+, RX410, all DS/RS NAS models with
the XS+/XS suffix (except RS3413xs+) in or after 13-series,
all DX/RX expansion units with 12 drive bays in or after 13­series, E10G15-F1, ECC RAM Module Kit (4GB/8GB/16GB),
and DDR3 RAM Module (4GB). (2) "Category II Product"
means Synology product models RS3413xs+, RS3412xs,
RS3412RPxs, RS3411xs, RS3411RPxs, RS2211+,
RS2211RP+, RS411, RS409RP+, RS409+, RS409, RS408­RP, RS408, RS407, DS3612xs, DS3611xs, DS2411+,
DS1511+, DS1010+, DS710+, DS509+, DS508, EDS14,
RX1211, RX1211RP, RX4, DX1211, DX510, DX5, NVR216,
VS360HD, VS240HD, DDR2/DDR3 RAM Module
(1GB/2GB), and ECC RAM Module (2GB). (3) "
Product" means Synology product models that apply with the
following requirements: all DS NAS models without the
XS+/XS suffix and with 5 and more drive bays in or after 12­series, all RS NAS models without the XS+/XS suffix in or
after 12-series, and all DX/RX expansion units with 4 or 5
drive bays in or after 12-series. (4) "
means all other Synology product models purchased by
Customer after March 1, 2008. (5) "
means all other Synology product models purchased by
Customer before February 29, 2008. (b) "
Product" means all Synology products which have been
refurbished and sold directly by Synology through Online
Store, not including those sold by an authorized Synology
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person or entity purchasing the Product from Synology or an
authorized Synology distributor or reseller. (d) "
means an online shop operated by Synology or Synology’s
affiliate. (e) "
Refurbished Product and any hardware incorporated into the
Product by Synology and any accompanying documentation.
(f) "

Software" means the Synology proprietary software that
accompanies the Product when purchased by Customer, is
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on the Product by Synology, and includes any firmware,
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and applets incorporated into the software or Product and
any updates or upgrades to such software. (g) "
Period" means the period commencing on the date the
Product is purchased by Customer and ending (1) five years
after such date for Category I Products; (2) three years after
such date for Category II & lll Products; or (3) two years after
such date for Category IV Products; or (4) one year after
such date for Category V Products; or (5) 90 days after such
date for Refurbished Products, except for those sold as "as
is" or with "no warranty" on Online Store. (h) "
means the Synology web site located at

www.synology.com.

Section 2. Limited Warranty and Remedies

2.1 Limited Warranty. Subject to Section 2.6, Synology

warrants to Customer that each Product (a) will be free of
material defects in workmanship and (b) under normal use
will perform substantially in accordance with Synology's
published specifications for the Product during the Warranty
Period. Synology warrants the Software as set forth in the
accompanying end user license agreement provided with the
Product, if any. Synology provides no warranty to
Refurbished Product sold as “as is” or with “no warranty” on
Online Store.

Product" means a New Product or a

Customer" means the original

Category IV Product"

Category V Product"

Category III

Refurbished

Online Store"

Warranty

Web Site"

2.2 Exclusive Remedy. If Customer gives notice of
noncompliance with any of the warranties set forth in
Section 2.1 within the applicable Warranty Period in the
manner set forth below, then, upon verification of the
noncompliance by Synology, Synology will, at Synology's
option: (a) use commercially reasonable efforts to repair the
Product, or (b) replace the noncomplying Product or part
thereof upon return of the complete Product in accordance
with Section 2.3 The foregoing sets forth Synology's entire
liability and Customer's sole and exclusive remedy for any
breach of warranty under Section 2.1 or any other defect or
deficiency in the Product. Customer will reasonably assist
Synology to diagnose and validate any nonconformity with
the Product. The warranty set forth in Section 2.1 does not
include: (1) any warranty relating to the Software;
(2) physical installation or removal of the Product from
Customer's site; (3) visits to Customer's site; (4) labor
necessary to effect repairs or replace defective parts other
than during Synology's or its contracted service providers'
normal local business hours, exclusive of weekends and
service providers’ holidays; (5) any work with any third party
equipment or software; (6) any warranty of the hard disk if
installed by Customer or any other third party; or (7) any
warranty of compatibility with the hard disk.

2.3 Return. Any Product returned by Customer under
Section 2.2 must be assigned a Return Merchandise
Authorization ("RMA") number by Synology before shipment
and must be returned in accordance with Synology's then
current RMA procedures. Customer may contact any
authorized Synology distributor or reseller or Synology
Support to obtain assistance in obtaining an RMA, and must
provide proof of purchase and product serial number when
asking for such assistance. For warranty claims, Customer
must return the complete Product to Synology in accordance
with this Section 2.3 to be eligible for coverage under this
Warranty. Any Product returned without an RMA number, or
any Product that has been disassembled (except under the
direction of Synology) will be refused and returned to
Customer at Customer's expense. Any Product that has
been assigned a RMA number must be returned in the same
condition as it was received from Synology to the address
designated by Synology, freight pre-paid, in packaging
sufficient to protect the contents thereof and with the RMA
number prominently displayed on the outside of the box.
Customer is responsible for insurance and risk of loss with
respect to returned items until they are properly received by
Synology. A Product issued a RMA number must be
returned within fifteen (15) days after issuance of the
applicable RMA number.

2.4 Replacement by Synology. If Synology elects to
replace any Product under this Warranty set forth in Section

2.1, then Synology will ship a replacement Product at
Synology's expense via the shipping method selected by
Synology after receipt of the nonconforming Product
returned in accordance with Section 2.3 and validation by
Synology that the Product does not conform to the warranty.
In some countries, Synology may at its own discretion apply
the Synology Replacement Service to certain Products,
through which Synology will ship a replacement Product to
Customer before its receipt of the nonconforming Product
returned by Customer (“Synology Replacement Service”).

2.5 Support. During the Warranty Period, Synology will
make available to Customer the support services. Following

the expiration of the applicable Warranty Period, support for
Products may be available from Synology upon written
request.

2.6 Exclusions. The foregoing warranties and warranty
obligations do not apply to any Product that (a) has been
installed or used in a manner not specified or described in
the Product specifications; (b) has been repaired, modified
or altered by anyone other than Synology or its agent or
designee; (c) has been in any way misused, abused, or
damaged; (d) has been used with items not provided by
Synology other than the hardware or software for which the
Product is designed; or (e) otherwise fails to conform to the
Product specifications and such failure is attributable to
causes not within or under Synology's control. Further, the
foregoing warranties will be void if (1) Customer
disassembles the Product except as authorized by Synology;
(2) Customer fails to implement any correction, modification,
enhancement, improvement or other update made available
to Customer by Synology; or (3) Customer implements,
installs or uses any correction, modification, enhancement,
improvement or other update made available by any third
party. The warranty set forth in Section 2.1 will terminate
upon Customer's sale or transfer of the Product to a third
party.

2.7 Disclaimer of Warranties. THE WARRANTIES,
OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND
THE REMEDIES OF CUSTOMER SET FORTH IN THIS
WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION
FOR, AND CUSTOMER HEREBY WAIVES, RELEASES
AND DISCLAIMS, ALL OTHER WARRANTIES,
OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL
OTHER RIGHTS, CLAIMS AND REMEDIES OF
CUSTOMER AGAINST SYNOLOGY, EXPRESS OR
IMPLIED, ARISING BY LAW OR OTHERWISE, WITH
RESPECT TO THE PRODUCT, ACCOMPANYING
DOCUMENTATION OR SOFTWARE AND ANY OTHER
GOODS OR SERVICES DELIVERED UNDER THIS
WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY:
(A) IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR USE;
(B) IMPLIED WARRANTY ARISING FROM COURSE OF
PERFORMANCE, COURSE OF DEALING, OR USAGE OF
TRADE; (C) CLAIM OF INFRINGEMENT OR
MISAPPROPRIATION; OR (D) CLAIM IN TORT
(WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY,
PRODUCT LIABILITY OR OTHER THEORY). SYNOLOGY
MAKES NO GUARANTEE AND SPECIFICALLY
DISCLAIMS ANY WARRANTY THAT THE DATA OR
INFORMATION STORED ON ANY SYNOLOGY PRODUCT
WILL BE SECURE AND WITHOUT RISK OF DATA LOSS.
SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES
APPROPRIATE MEASURES TO BACK UP THE DATA
STORED ON THE PRODUCT. SOME
STATES/JURISDICTIONS DO NOT ALLOW LIMITATIONS
ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION
MAY NOT APPLY TO CUSTOMER.

Section 3. Limitations of Liability

3.1 Force Majeure. Synology will not be liable for, or be

considered to be in breach of or default under this Warranty
on account of, any delay or failure to perform as required by
this Warranty as a result of any cause or condition beyond
its reasonable control (including, without limitation, any act or
failure to act by Customer).

3.2 Disclaimer of Certain Damages. IN NO EVENT
WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR
THE COST OF COVER OR FOR ANY INCIDENTAL,
INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR
SIMILAR DAMAGES OR LIABILITIES WHATSOEVER
(INCLUDING, BUT NOT LIMITED TO LOSS OF DATA,
INFORMATION, REVENUE, PROFIT OR BUSINESS)
ARISING OUT OF OR RELATING TO THE USE OR
INABILITY TO USE THE PRODUCT, ANY

ACCOMPANYING DOCUMENTATION OR SOFTWARE
AND ANY OTHER GOODS OR SERVICES PROVIDED
UNDER THIS WARRANTY, WHETHER BASED ON
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT
LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.

3.3 Limitation of Liability. SYNOLOGY'S AND ITS
SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING
TO THE USE OR INABILITY TO USE THE PRODUCT, ANY
ACCOMPANYING DOCUMENTATION OR SOFTWARE
AND ANY OTHER GOODS OR SERVICES PROVIDED
UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT
ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT
REGARDLESS OF THE AMOUNT OF DAMAGES
CUSTOMER MAY INCUR AND WHETHER BASED ON
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT
LIABILITY OR OTHER THEORY. The foregoing disclaimer
of certain damages and limitation of liability will apply to the
maximum extent permitted by applicable law. The laws of
some states/jurisdictions do not allow exclusion or limitation
of certain damages. To the extent that those laws apply to
the Product, the exclusions and limitations set forth above
may not apply to Customer.

Section 4. Miscellaneous

4.1 Proprietary Rights. The Product and any

accompanying Software and documentation provided with
the Product include proprietary and intellectual property
rights of Synology and its third party suppliers and licensors.
Synology retains and reserves all right, title, and interest in
the intellectual property rights of the Product, and no title to
or ownership of any intellectual property rights in or to the
Product, any accompanying Software or documentation and
any other goods provided under this Warranty is transferred
to Customer under this Warranty. Customer will (a) comply
with the terms and conditions of the Synology end user
license agreement accompanying any Software furnished by
Synology or an authorized Synology distributor or reseller;
and (b) not attempt to reverse engineer any Product or
component thereof or accompanying Software or otherwise
misappropriate, circumvent or violate any of Synology's
intellectual property rights.

4.2 Assignment. Customer will not assign any of its
rights under this Warranty directly, by operation of law or
otherwise, without the prior written consent of Synology.

4.3 No Additional Terms. Except as expressly
permitted by this Warranty, neither party will be bound by,
and each party specifically objects to, any term, condition or
other provision that conflicts with the provisions of this
Warranty that is made by the other party in any purchase
order, receipt, acceptance, confirmation, correspondence or
otherwise, unless each party specifically agrees to such
provision in writing. Further, if this Warranty conflicts with
any terms or conditions of any other agreement entered into
by the parties with respect to the Product, this Warranty will
prevail unless the other agreement specifically references
the sections of this Warranty that it supersedes.

4.4 Applicable Law. Unless expressly prohibited by
local law, this Warranty is governed by the laws of the State
of Washington, U.S.A. without regard to any conflict of law
principles to the contrary. The 1980 U.N. Convention on
Contracts for the International Sale of Goods or any
successor thereto does not apply.

4.5 Dispute Resolution. Any dispute, controversy or
claim arising out of or relating to this Warranty, the Product
or services provided by Synology with respect to the Product
or the relationship between Customers residing within the
United States and Synology will be resolved exclusively and
finally by arbitration under the current commercial rules of
the American Arbitration Association, except as otherwise
provided below. The arbitration will be conducted before a

single arbitrator, and will be limited solely to the dispute
between Customer and Synology. The arbitration, or any
portion of it, will not be consolidated with any other
arbitration and will not be conducted on a class-wide or class
action basis. The arbitration shall be held in King County,
Washington, U.S.A. by submission of documents, by
telephone, online or in person as determined by the
arbitrator at the request of the parties. The prevailing party in
any arbitration or legal action occurring within the United
States or otherwise shall receive all costs and reasonable
attorneys’ fees, including any arbitration fee paid by the
prevailing party. Any decision rendered in such arbitration
proceedings will be final and binding on the parties, and
judgment may be entered thereon in any court of competent
jurisdiction. Customer understands that, in the absence of
this provision, Customer would have had a right to litigate
any such dispute, controversy or claim in a court, including
the right to litigate claims on a class-wide or class-action
basis, and Customer expressly and knowingly waives those
rights and agrees to resolve any disputes through binding
arbitration in accordance with the provisions of this
Section 4.5. For Customers not residing within the United
States, any dispute, controversy or claim described in this
section shall be finally resolved by arbitration conducted by
three neutral arbitrators in accordance with the procedures
of the R.O.C. Arbitration Law and related enforcement rules.
The arbitration shall take place in Taipei, Taiwan, R.O.C.,
and the arbitration proceedings shall be conducted in
English or, if both parties so agree, in Mandarin Chinese.

The arbitration award shall be final and binding on the
parties and may be enforced in any court having jurisdiction.
Nothing in this Section shall be deemed to prohibit or restrict
Synology from seeking injunctive relief or seeking such other
rights and remedies as it may have at law or equity for any
actual or threatened breach of any provision of this Warranty
relating to Synology's intellectual property rights.

4.6 Attorneys' Fees. In any arbitration, mediation, or
other legal action or proceeding to enforce rights or
remedies under this Warranty, the prevailing party will be
entitled to recover, in addition to any other relief to which it
may be entitled, costs and reasonable attorneys' fees.

4.7 Export Restrictions. You acknowledge that the
Product may be subject to U.S. export restrictions. You will
comply with all applicable laws and regulations that apply to
the Product, including without limitation the U.S. Export
Administration Regulations.

4.8 Severability. If any provision of this Warranty is held
by a court of competent jurisdiction to be invalid, illegal, or
unenforceable, the remainder of this Warranty will remain in
full force and effect.

4.9 Entire Agreement. This Warranty constitutes the entire
agreement, and supersedes any and all prior agreements,
between Synology and Customer related to the subject matter
hereof. No amendment, modification or waiver of any of the
provisions of this Warranty will be valid unless set forth in a
written instrument signed by the party to be bound thereby.