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Table of contents
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Synology RC18015xs+ operation manual

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Synology RackStation RC18015xs+
Expansion Unit RXD1215sas
Quick Installation Guide
Table of Contents
Chapter 1: Before You Start
Package Contents 3 At a Glance 5 Safety Instructions 8
Chapter 2: Hardware Setup
Tools and Parts for Drive Installation 9 Install Drives in Synology RXD1215sas 9 Connect with Synology RC18015xs+ 12
Chapter 3: Install DSM on RackStation
Chapter 4: Maintenance and Expansion
RC18015xs+ 19
RXD1215sas 27
Appendix A: Specications
Appendix B: LED Indicator Table
Synology_QIG_RC18015xs+_RXD1215sas_20150120
2
Chapter
Before You Start
1
Thank you for purchasing Synology RackStation RC18015xs+ / RXD1215sas expansion unit! Before setting up your new RackStation/expansion unit, please check the package contents to verify that you have received the items below.* Also, make sure to read the safety instructions carefully to avoid harming yourself or damaging your Synology products. In the chapters below, we'll provide instructions to set up and start using the RackStation and expansion units.
* Synology RackStation RC18015xs+ and RXD1215sas expansion unit are sold separately.
Note: RC18015xs+ is designed to work as a high-availability (HA) cluster. Two
RC18015xs+ and at least one RXD1215sas expansion unit will be required to
congure and set up the whole system and make it operate normally.

Package Contents

RC18015xs+
Main unit x 1 AC power cord x 2
Quick Installation Guide x 1
3
RXD1215sas
Expansion unit x 1
AC power cord x 2
Quick Installation Guide x 1
Screws for 3.5”
drives x 52
Screws for 2.5”
drives x 52
Mini-SAS cable x 2
4 Chapter 1: Before You Start

At a Glance

RC18015xs+
Front
Back
No. Article Name Location Description
1. Press to power on the RackStation.
2. To power off the RackStation, press and hold until
Power Button
1
and Indicator
2
3
HA Indicator
4
Beep Off Button
5
PSU Indicator
6
Power Port
7
STATUS
Indicator
Front
ALERT
Indicator
Back
you hear a beep sound and the Power LED starts blinking.
For more information, please see
Indicator Table for RC18015xs+
Displays the status of the system. For more information, please see
Table for RC18015xs+
Displays warnings regarding fan or temperature status. For more information, please see
B: LED Indicator Table for RC18015xs+
35.
Displays the status of the high-availability (HA) cluster. For more information, please see
B: LED Indicator Table for RC18015xs+
35.
Press to deactivate the beeping sound that is emitted when a malfunction occurs.
Displays the status of the power supply unit (PSU). For more information, please see
Indicator Table for RC18015xs+
Connect power cords here.
Appendix B: LED Indicator
on page 35.
Appendix B: LED
on page 35.
Appendix
on page
Appendix
on page
Appendix B: LED
on page 35.
Chapter 1: Before You Start
5
No. Article Name Location Description
Connect external drives to the RackStation here.
Note:
Devices other than storage are not supported.
8
9
10
11
12
13
14
USB 3.0 Port
Heartbeat LAN
Port
LAN Port
Console Port
SAS-OUT Port
RESET Button
PCI Express
Expansion Slot
Back
USB external drives can only be used on the RackStation serving as active server. For more information, please refer to
(DSM) Help
Connect to the other RackStation RC18015xs+ with
an RJ-45 cord here to establish the HA cluster.
Connect network cables here.
This port is used for manufacturing use only.
Connect to the SAS-IN port of expansion unit with a mini-SAS cable here.
1. Press and hold until you hear a beep sound to restore the default IP address, DNS server, and password for the
2. Press and hold until you hear a beep sound, then press and hold again until you hear three beep
sounds to return the RackStation to
status so that DSM can be reinstalled.
Supports a PCIe x8 add-on network interface card. For more information, please refer to
4: Attach a Network Interface Card to the RackStation
High Availability Manager
>
on page 19.
DiskStation Manager
admin
account.
RXD1215sas
Front
.
Not Installed
Chapter
Back
6 Chapter 1: Before You Start
No. Article Name Location Description
Press to manually power on the expansion unit.
1
Power Button
and Indicator
Note:
When the expansion unit is working within a HA cluster, you cannot force a shutdown of it by pressing and holding its power button.
Displays warnings regarding fan or temperature
2
Beep Off Button
3
Drive Status
4
5
Power Port
6
ALERT
Indicator
Front
Indicators
Drive Tray
status. For more information, please see
B: LED Indicator Table for RXD1215sas
36.
Press to deactivate the beeping sound that is emitted when a malfunction occurs.
Displays the status of drives. For more information, please see
RXD1215sas
Appendix B: LED Indicator Table for
on page 36.
Install drives (hard disk drives or solid state drives) here.
Connect power cords here.
Displays the status of the PSU. For more
7
PSU Indicator
information, please see
Appendix B: LED
Indicator Table for RXD1215sas
PSU Fan
8
Disposes of excess heat and cools the power supply unit (PSU).
Each module is to be connected to a RackStation
9
SAS Modules
or the SAS module at the same side of another expansion unit.
Displays the status of the module. For more information, please see
Appendix B: LED
Indicator Table for RXD1215sas
10
STATUS
Indicator
Back
Displays warnings regarding fan status of
11
Expansion Unit
12
13
SAS-OUT Port
14
ALERT
Indicator
ID Indicator
SAS-IN Port
the module. For more information, please
Appendix B: LED Indicator Table for
see
RXD1215sas
on page 36.
Indicates the ID number of the expansion unit.
Connects to the SAS-OUT port of a RackStation or another expansion unit.
Connects to the SAS-IN port of another expansion unit.
Appendix
on page
on page 36.
on page 36.
Chapter 1: Before You Start
7

Safety Instructions

Keep away from direct sunlight and away from chemicals. Make sure the environment does not experience abrupt changes in temperature or humidity.
Place the product right side up at all times.
Do not place near any liquids.
Before cleaning, unplug the power cord. Wipe with damp paper towels. Do not use chemical or aerosol cleaners.
To prevent the unit from falling over, do not place on carts or any unstable surfaces.
The power cord must plug in to the correct supply voltage. Make sure that the supplied AC voltage is correct and stable.
To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Risk of explosion if battery is replaced with an incorrect type. Dispose of used batteries appropriately.
8 Chapter 1: Before You Start
Hardware Setup

Tools and Parts for Drive Installation

• A screwdriver
• At least
compatible drive models.)
Warning:
1. If you install a drive that contains data, the system will format the drive and
2. SATA drives are not supported in RXD1215sas.
three
3.5” or 2.5” SAS drives (please visit
erase all data. If you still need the data, please back it up before installation.

Install Drives in Synology RXD1215sas

1
Open the drive tray.
www.synology.com
Chapter
2
for
a
Find the small button located on the left side of the drive tray handle. Press the button down, and the drive tray handle will pop out.
b
Pull the drive tray handle out as illustrated above.
9
2
Install drives:
For 3.5” drives:
•
Place the drive in the drive tray. Turn the tray upside down and tighten screws into the four spots indicated below to secure the drive.
For 2.5” drives:
•
Place the drive in the drive tray. Turn the tray upside down and tighten screws into the four spots indicated below to secure the drive.
3
Insert the loaded drive tray into the empty drive bay.
Note:
1. Make sure the tray is pushed in all the way. Otherwise, the drive might not be able to function properly.
2. The HA cluster with RackStation RC18015xs+ requires at least the expansion unit(s) to operate normally.
10 Chapter 2: Hardware Setup
three
drives in
4
1
3
2
4
5
7
6
8
9
1 0
1 1
1 2
Push the handle inward to secure the drive tray.
5
Push the switch on the drive tray handle to the left to lock the drive tray.
6
Repeat the steps above to assemble the other drives you have prepared.
7
Drives are numbered as shown below.
1 5 9
Note:
If you want to create a RAID volume, we recommend all installed drives be
the same size in order to optimize drive capacity usage.
2 6
1 0
3 7
1 1
4 8
1 2
Chapter 2: Hardware Setup
11

Connect with Synology RC18015xs+

1
Use at least one LAN cable to connect each RackStation unit to your switch, router or hub.
Note:
Both RackStation units of the HA cluster must be connected to the network in the identical way. For example, if you connect two LAN cables to the ports of LAN 1 and LAN 3 on a RackStation, you have to connect two LAN cables to the ports of LAN 1 and LAN 3 on the other RackStation to the network too.
2
Connect one end of a LAN cable to the Heartbeat LAN port of a RackStation, and the other to the Heartbeat LAN port of the other RackStation.
3
Connect one end of the power cords to the power ports of each RackStation and expansion unit respectively, and the other to the power outlets.
12 Chapter 2: Hardware Setup
4
Connect the expansion unit to both RackStation units with mini-SAS cables.
a
Connect one end of mini-SAS cable to the SAS-OUT port on a RackStation, and the other end to the SAS-IN port on
SAS module A
the expansion unit.
b
Connect one end of mini-SAS cable to the SAS-OUT port on the other RackStation, and the other end to the SAS-IN port on
SAS module B
the expansion unit.
Note:
To add more expansion units, please refer to
to the HA Cluster
5
Power on the RackStation.
on page 27.
Add More Expansion Units
of
of
Note:
1. Once you power on the RackStation units, your expansion unit(s) will
automatically power on one by one if they are correctly connected.
2. We recommend to power on both the RackStation units before proceeding
with DSM installation and HA cluster conguration. If you power on only one RackStation to install DSM, you will still need to manually power on the other RackStation after the installation so as to continue the HA cluster conguration.
Chapter 2: Hardware Setup
13
14 Chapter 2: Hardware Setup
Install DSM on RackStation
After hardware setup is nished, please install DiskStation Manager (DSM) – Synology’s browser-based operating system – on your RackStation.

Install DSM with Web Assistant

Chapter
3
Your RackStation comes with a built-in tool called you download the latest version of DSM from the Internet and install it on your RackStation. To use Web Assistant, please follow the steps below.
1
Power on the RackStation.
Note:
If you set up two RackStation units to create a HA cluster, we highly recommend to power on both the RackStation before proceeding with the DSM installation.
2
Open a web browser on a computer connected to the same network as the RackStation unit(s).
3
Enter either of the following into the address bar of your browser:
a nd.synology.com
b rackstation:5000
4
Web Assistant will be launched in your web browser. It will search for and nd the RackStation within the local area network. The status of the
RackStation should be
5
Select either of the RackStation units, and click process and follow the onscreen instructions. This RackStation will serve as active server after installation.
Note:
1. If you are informed that the installation has started on the other server, simply follow the onscreen instruction to proceed with the setup process.
2. The RackStation must be connected to the Internet to install DSM with Web Assistant.
3. Suggested browsers: Chrome, Firefox.
4. Both the RackStation units and the computer must be in the same local area network.
Not Installed
.
Web Assistant
Set up
to start the setup
that helps
15
6
If you accidentally leave the installation process before it is nished, go to
nd.synology.com
Ready
of
, and login to the DSM as
again to nd the RC18015xs+ model with the status
admin
(default administrative account
name) with the password left blank.
Note:
1. The system will guide you through the installation of DSM and the creation of HA cluster.
2. Once the installation is nished, we highly recommend to set a static IP
for your RackStation units in
Interface
3. To monitor the HA cluster’s status or congure its settings, please go to
>
Help
to ensure normal operations of switchover or failover features.
High Availability Manager
.
DSM
Control Panel
>
. For more information, please refer to
Network
>
>
Network
DSM
DSM
16 Chapter 3: Install DSM on RackStation
Conrm Connection and Manage Storage
Spaces
1
Login to the DiskStation Manager (DSM) of the RackStation unit.
2
Main Menu
Go to
unit(s) are successfully connected.
Storage Manager
>
Overview
>
to conrm the expansion
3
RAID Group
Go to
expansion.
• If you want to create a new RAID group, click to complete the creation.
• If you want to expand an existing RAID group, select the RAID group you want to expand from the group list, click the wizard to complete the expansion.
on the left panel to manage storage space creation or
Create
and follow the wizard
Manage
Add Disk
>
and follow
Chapter 3: Install DSM on RackStation
17
4
Once the RAID group is ready, go to volumes.
• If you want to create a new volume on the expansion, click follow the instructions of the wizard.
• If you want to expand an existing volume, select the volume you want to expand from the volume list, click wizard.
Volume
Edit
on the left panel to manage the
Create
, and follow the instructions of the
and
5
For more information about volume management, please see
Storage Manager
Limitations:
1. This expansion unit can be used in only one HA cluster with up to two Synology RackStation RC18015xs+ units at a time.
2. Both the RackStation units must share the same expansion units. It will not work if a RackStation is connected to certain expansion units while the other RackStation unit is connected to other expansion units.
Before using this expansion unit, please see the limitations below.
.
DSM Help

Learn More

.
RC18015xs+
and
Congratulations! Your HA cluster with RackStation
RXD1215sas
resources, please visit
expansion unit(s) is set up now. For more information or online
www.synology.com
>
18 Chapter 3: Install DSM on RackStation
Maintenance and Expansion

RC18015xs+

Note:
Before powering off and disconnecting the RackStation serving as the active server, please manually perform a switchover in DSM to minimize the service downtime. For detailed information, please refer to
Availability Manager
.
DSM Help

Attach a Network Interface Card to the RackStation

RackStation RC18015xs+ supports a PCIe x8 add-on network interface card. Please see the instructions below to open the RackStation and attach a network interface card.
Note:
1. Once you attach a network interface card to either of your RackStation units in a HA cluster (if created), you must attach another network interface card of the identical model to the other RackStation.
2. For compatible network interface card models, please visit
com
.
www.synology.
>
High
Chapter
4
1
Shut down your RackStation. Disconnect all cables connected to your RackStation to prevent any possible damage.
19
2
Open the RackStation by removing the top cover.
a
Loosen the two screws on the back of the model holding the top cover of the chassis by turning them counterclockwise.
b
Remove the top cover by rmly grasping the thumb grooves and pulling in the direction indicated below, and put the top cover aside.
Note:
When you remove the top cover, you expose sensitive internal components. Avoid touching anything other than the items indicated in the following steps.
20 Chapter 4: Maintenance and Expansion
3
Install the network interface card.
a
Pull the tab on the port access bracket to the right so as to remove the port access cover.
b
Align the card’s connector and bracket with the slots.
c
Insert the card into the slot.
Chapter 4: Maintenance and Expansion
21
d
Push back the tab to secure the newly inserted card.
Note:
Make sure the connector is fully inserted. Otherwise, the network interface card might not be able to function properly.
4
Put back the top cover you lifted in step 2.
a
Align the round dots at the side of top cover with the slots on the chassis’ edge, and push the top cover back in position.
b
Fasten the two screws you loosened in step 2-a.

Add a RAM Module to the RackStation

The optional Synology RAM module is designed for RackStation memory expansion. Follow the steps below to install, check, or remove a RAM module on your RackStation.
To install the RAM module:
Note:
Once you add a RAM module to either of your RackStation units in a HA cluster (if created), you must add another RAM module of the identical model to the other RackStation.
22 Chapter 4: Maintenance and Expansion
1
Shut down your RackStation. Disconnect all cables connected to your RackStation to prevent any possible damage.
2
Open the RackStation by following step 2 of
Card to the RackStation
3
Insert the new memory module in the slot:
a
Push the retaining clips on the slot out to the sides.
b
Align the notch on the gold edge of the module with the notch in the memory slot.
c
Push down on the memory module with rm and even pressure. The retaining clips will snap into position as the module is correctly inserted.
.
Attach a Network Interface
Note:
Hold the memory module by its edges, and do not touch the gold
connectors.
4
Put back the top cover by following step 4 of
Card to the RackStation
.
Attach a Network Interface
Chapter 4: Maintenance and Expansion
23
To make sure RackStation recognizes the new memory capacity:
1
Log in to DSM as
2
If your RackStation does not recognize the memory or does not start up successfully, conrm that the memory is installed correctly.
To remove the RAM module:
Note:
a HA cluster (if created), you must remove the corresponding RAM module from the other RackStation.
1
2
3
Total Physical Memory
Check
Once you remove a RAM module from either of your RackStation units in
Follow step 1 and 2 of the “To install the RAM module” section to shut down your RackStation, disconnect the cables, and then remove the top cover.
Disengage the memory retaining clips by pushing them outwards, and the module will pop out of the slot.
Follow step 4 of the “To install the RAM module” section to put back the top cover.
admin
or a user belonging to the administrators group.
Control Panel
in
Info Center
>
.

Replace Malfunctioning PSU

If a power supply unit (PSU) malfunctions, please see the instructions below to replace the PSU.
1
Unplug the power cord from the PSU to be replaced.
Note:
By pressing the
when you hear it.
2
Push the lever of the PSU at the back panel in the indicated direction.
3
Pull out the PSU from the RackStation.
4
Prepare a new PSU, and push it back to the slot until you hear a click.
Beep Off
button, you can silence the long beeping sound
24 Chapter 4: Maintenance and Expansion

Replace Malfunctioning Fan Module

If a fan module malfunctions, please see the instructions below to open the RackStation and replace the malfunctioning fan module.
1
Shut down your RackStation. Disconnect all cables connected to your RackStation to prevent any possible damage.
2
Open the RackStation by following step 2 of
Card to the RackStation
3
Remove the malfunctioning fan module by pulling it up from the RackStation.
4
Prepare a new fan mudule and insert it into the empty slot using the orientation illustrated below.
.
Attach a Network Interface
5
Put back the top cover by following step 4 of
Card to the RackStation
.
Chapter 4: Maintenance and Expansion
Attach a Network Interface
25

Replace Malfunctioning RackStation

If a RackStation malfunctions, please see the instructions below to replace the malfunctioning RackStation.
Note:
If the malfunctioning RackStation serves as active server, and the service has not been switched over to the other RackStation unit, please perform the switchover on
1
Make sure the malfunctioning RackStation has been powered off. Disconnect all cables from the malfunctioning RackStation. Put the disconnected RackStation aside.
2
Prepare a new RackStation, and follow the instructions of
Connect with Synology RC18015xs+
new RackStation to the other RackStation and expansion unit.
3
Power on the newly connected RackStation.
4
5
DSM
Go to connected RackStation will be shown as
Manage
Click
will reboot and join the HA cluster, serving as passive server.
High Availability Manager
>
Recover the unknown server
>
DSM
High Availability Manager
>
on page 12 so as to connect the
. On the
Unknown Server
Overview
, and the new RackStation
.
Chapter 2:
tab, the newly
.
26 Chapter 4: Maintenance and Expansion

RXD1215sas

Add More Expansion Units to the HA Cluster

The HA cluster with RackStation RC18015xs+ supports working with up to fteen RXD1215sas expansion units. Follow the instructions below to add more expansion units to the HA cluster.
1
Connect one end of mini-SAS cable to the SAS-OUT port on of an expansion unit (e.g., module A1), and the other end to the SAS-IN port
SAS module A
on
2
Connect one end of mini-SAS cable to the SAS-OUT port on of an expansion unit (e.g., module B1), and the other end to the SAS-IN port
SAS module B
on
3
Repeat step 1 and 2 to add another expansion unit to the HA cluster.
of the next expansion unit (e.g., module A2).
of the next expansion unit (e.g., module B2).
SAS module A
SAS module B
Chapter 4: Maintenance and Expansion
27
Note:
1. The expansion units must be connected serially with the modules on corresponding sides for each RackStation unit.
2. Both the RackStation units must be connected to their shared expansion units in the same order. For example, if you connect a RackStation unit to the expansion units in the order of “A1, A2, A3 ...” as in the sample image above, you cannot connect the other RackStation unit to the expansion units in the order of “B1, B3, B2 ...”.

Replace Malfunctioning PSU

If a PSU or its fan malfunctions, please see the instructions below to replace the malfunctioning PSU.
1
Unplug the power cord from the PSU to be replaced.
Note:
By pressing the
when you hear it.
2
Push the lever of the PSU at the back panel in the indicated direction.
3
Pull out the PSU from the expansion unit.
4
Prepare a new PSU, and push it back to the slot until you hear a click.
Beep Off
button, you can silence the long beeping sound

Replace Malfunctioning SAS Module / Fan

If a SAS module or its fan malfunctions, please see the instructions below to pull out the expansion unit SAS module and replace the module or the malfunctioning fan.
28 Chapter 4: Maintenance and Expansion
1
Unplug the mini-SAS cables from the SAS module on which the malfunctioning fan is to be replaced.
Note: If the SAS module is serially connected to the RackStation serving as the
active server, please manually perform a switchover in DSM before disconnecting SAS cables from the SAS module. For detailed information, please refer to DSM
Help > High Availability Manager.
2
Push the lever of the SAS module at the back panel in the indicated direction. The SAS modules are numbered as shown below.
3
Pull out the SAS module from the expansion unit.
Chapter 4: Maintenance and Expansion
29
To replace the malfunctioning SAS module:
Prepare a new SAS module, and push it back to the slot until you hear a click.
To replace the SAS module’s malfunctioning fan:
1
Remove the malfunctioning fan by pulling it up from the SAS module. The fans are numbered as shown below.
30 Chapter 4: Maintenance and Expansion
2
Prepare a new fan, align the arrow to point at the back panel as illustrated below, and insert it into the empty slot.
3
Push the SAS module back to the slot until you hear a click.
Chapter 4: Maintenance and Expansion
31
32 Chapter 4: Maintenance and Expansion
Specications
Item RC18015xs+
Internal Drive N/A
Maximum Raw Capacity
External Port
LAN Port Gigabit x 5 (including 1 for Heartbeat connection)
PCIe Slot PCIe x8 add-on network interface card x 1 (optional)
Size (H x W x D) (mm) 44 x 430 x 480
Weight (kg) 7.3
System Fan Dual fan (40 x 40 x 28mm) module x 3
Supported Client
File System
Supported RAID Type
Agency Certication • FCC Class A • CE Class A • BSMI Class A
Scheduled Power On/Off Yes
Wake on LAN Yes
• External: Btrfs, ext4, ext3, FAT, NTFS, HFS+
1440TB (180 x 8TB HDD)
with RXD1215sas (expansion unit) x 15
• USB 3.0 x 2
• SAS-OUT x 1
• Windows XP onward
• Mac OS X 10.5 onward
• Ubuntu 9.04 onward
• Internal: Btrfs, ext4
• Basic • JBOD • RAID 0 • RAID 1
• RAID 5 • RAID 6 • RAID 10
Appendix
A
Language Localization
• Line voltage: 100V to 240V AC
Environment
Requirement
Note:
Model specications are subject to change without notice. Please refer to
latest information.
• Operating Temperature: 40 to 95˚F (5 to 35˚C)
• Storage Temperature: -5 to 140˚F (-20 to 60˚C)
• Frequency: 50/60Hz
• Relative Humidity: 5% to 95% RH
www.synology.com
for the
33
Item RXD1215sas
Internal Drive 3.5" or 2.5" SAS x 12
External Port
Maximum Internal Raw
Capacity
• SAS-IN x 2
• SAS-OUT x 2
96TB (12 x 8TB HDD)
Hot Swappable Drive Yes
Size (H x W x D) (mm) 88 x 430 x 692
Weight (kg) 18
System Fan 4 x (60 x 60 x 51mm)
Power Fan 2 x (38 x 38 x 28mm)
Power Recovery Synchronized with RackStation
Agency Certication • FCC Class A • CE Class A • BSMI Class A
• Line voltage: 100V to 240V AC
• Frequency: 50/60Hz
Environment Requirement
• Operating Temperature: 40 to 95˚F (5 to 35˚C)
• Storage Temperature: -5 to 140˚F (-20 to 60˚C)
• Relative Humidity: 5% to 95% RH
Note:
Model specications are subject to change without notice. Please refer to
latest information.
34 Appendix A: Specications
www.synology.com
for the
LED Indicator Table
RC18015xs+
LED
Indicator
STATUS
ALERT
Color Status Description
Green Static Volume normal
Volume degraded / volume crashed
Orange Blinking
Orange Blinking Fan failure / over temperature
Off System normal
Green Static Operating as active server
Appendix
B
Volume not created
DSM not installed
HA
Power
PSU Indicator
LAN
(on left side of
jack)
LAN
(on right side
of jack)
Note: Model specications are subject to change without notice. Please refer to www.synology.com for the
latest information.
Orange Static
Off Standing by as passive server
Blue
Green Static Power supply ready
Green
Green Static Gigabit connection
Orange Static 100 Mbps connection
Static Powered on
Blinking Booting up / shutting down
Off Powered off
Off No power supply
Static Network connected
Blinking Network active
Off No network
Off 10 Mbps connection / no network
Please go to DSM Help > High Availability Manager > Overview and refer to Warning
Messages section
35
RXD1215sas
LED
Indicator
Drive Status
Indicator
(on tray)
Color Status Description
Static Drive ready and idle
Green
Blinking Accessing drive
Red Static Drive error
Off No internal drive
Power
Front ALERT
Rear ALERT
Rear STATUS
PSU Indicator
Note:
Model specications are subject to change without notice. Please refer to
latest information.
Blue Static Powered on
Off Powered off
Orange Blinking Fan failure
Off System normal
Static Powered off
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for the
36 Appendix B: LED Indicator Table
SYNOLOGY, INC.
END USER LICENSE AGREEMENT
IMPORTANT–READ CAREFULLY: THIS END USER LICENSE AGREEMENT ("EULA") IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR A LEGAL ENTITY) AND SYNOLOGY, INC. ("SYNOLOGY") FOR THE SYNOLOGY SOFTWARE INSTALLED ONTO THE SYNOLOGY PRODUCT PUCHASED BY YOU (THE “PRODUCT”), OR LEGALLY DOWNLOADED FROM WWW.SYNOLOGY.COM, OR ANY OTHER CHANNEL PROVIDED BY SYNOLOGY ("SOFTWARE").
YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY USING THE PRODUCTS CONTAINING THE SOFTWARE, INSTALLING THE SOFTWARE ONTO THE PRODUCTS OR DEVICE CONNECTED TO THE PRODUCTS. IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA, DO NOT USETHE PRODUCTS CONTAINING THE SOFTWAREOR DOWNLOAD THE SOFTWARE FROM WWW. SYNOLOGY.COM, OR ANY OTHER CHANNEL PROVIDED BY SYNOLOGY. INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY.
Section 1. Limited Software License.
to the terms and conditions of this EULA, Synology grants you a limited, non-exclusive, non­transferable, personal license to install, run and use one copy of the Software loaded on the Product
or on your device connected to the Product solely
relating to your authorized use of the Product.
Section 2. Documentation.
and use a reasonable number of copies of any documentation provided with the Software; provided that such copies will only be used for internal business purposes and are not to be republished or redistributed (either in hard copy or electronic form) to any third party.
Section 3. Backup.
number of copies of the Software for backup and archival purposes only.
Section 4. Updates.
by Synology or made available on the Synology website at www.synology.com ("Website") or any other channel provided by Synology that updates or supplements the original Software is governed by this EULA unless separate license terms are provided with such updates or supplements, in which case, such separate terms will govern.
Section 5. License Limitations.
forth in Sections 1, 2 and 3 applies only to the extent that you have ordered and paid for the Product and states the entirety of your rights with respect to the Software. Synology reserves all rights not expressly granted to you in this EULA. Without limiting the foregoing, you shall not authorize or permit any third party to: (a) use the Software for any purpose other than that in connection with the Product; (b) license, distribute, lease, rent, lend, transfer, assign or otherwise dispose of the Software; (c) reverse engineer, decompile, disassemble or attempt to
discover the source code of or any trade secrets
related to the Software, except and only to the extent that such conduct is expressly permitted by applicable law notwithstanding this limitation; (d) adapt, modify, alter, translate or create any derivative works of the Software; (e) remove, alter or obscure any copyright notice or other proprietary rights notice on the Software or Product; or (f) circumvent or attempt to circumvent any methods employed by Synology to control access to the components, features or functions of the Product or Software. Subject to the limitations specified in
You may make a reasonable
Any software provided to you
Subject
You may make
The license set
this Section 5, you are not prohibited from providing
any services hosted by Synology NAS server to any
third party for commercial purpose.
Section 6. Open Source.
contain components licensed to Synology under the GNU General Public License ("GPL Components"), currently available at http://www.gnu.org/licenses/ gpl.html. The terms of the GPL will control solely with respect to the GPL Components to the extent that this EULA conflicts with the requirements of the GPL with respect to your use of the GPL Components, and, in such event, you agree to be bound by the GPL with respect to your use of such components.
Section 7. Audit.
audit your compliance with the terms of this EULA. You agree to grant Synology a right to access to your facilities, equipment, books, records and documents and to otherwise reasonably cooperate
with Synology in order to facilitate any such audit by
Synology or its agent authorized by Synology.
Section 8. Ownership.
property of Synology and its licensors, protected by copyright and other intellectual property laws and treaties. Synology or its licensors own all rights, titles and interests in and to the Software, including but not limited to copyright and any other intellectual property rights.
Section 9. Limited Warranty.
a limited warrant that the Software will substantially conform to Synology's published specications for the Software, if any, or otherwise set forth on the Website, for a period required by your local law. Synology will use commercially reasonable efforts to, in Synology's sole discretion, either correct any such nonconformity in the Software or replace any Software that fails to comply with the foregoing warranty, provided that you give Synology written notice of such noncompliance within the warranty period. The foregoing warranty does not apply to any noncompliance resulting from any: (w) use, reproduction, distribution or disclosure not in accordance with this EULA; (x) any customization, modification or other alteration of the Software by anyone other than Synology; (y) combination of the Software with any product, services or other items provided by anyone other than Synology; or (z) your failure to comply with this EULA.
Synology will have the right to
The Software may
The Software is a valuable
Synology provides
Section 10. Support.
in the Section 9, Synology will make available to you the support services. Following the expiration of the applicable period, support for Software may be available from Synology upon written request.
Section 11. Disclaimer of Warranties.
AS EXPRESSLY SET FORTH ABOVE, THE SOFTWARE IS PROVIDED "AS IS" AND WITH ALL FAULTS. SYNOLOGY AND ITS SUPPLIERS HEREBY DISCLAIM ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, ARISING BY LAW OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, TITLE AND NONINFRINGEMENT, WITH REGARD TO THE SOFTWARE. WITHOUT LIMITING THE FOREGOING, SYNOLOGY DOES NOT WARRANT THAT THE SOFTWARE WILL BE FREE OF BUGS, ERRORS, VIRUSES OR OTHER DEFECTS.
Section 12. Disclaimer of Certain Damages.
NO EVENT WILL SYNOLOGY OR ITS LICENSORS BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SOFTWARE OR OTHERWISE UNDER OR IN CONNECTION WITH THIS EULA OR THE SOFTWARE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Section 13. Limitation of Liability.
AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SOFTWARE OR OTHERWISE UNDER OR IN CONNECTION WITH THIS EULA OR THE SOFTWARE IS LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES YOU MAY INCUR AND WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. The foregoing disclaimer of warranties, disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicable law. The laws of some states/jurisdictions do not allow the exclusion of implied warranties or the exclusion or limitation of certain damages. To the extent that those laws apply to this EULA, the exclusions and limitations set forth above may not apply to you.
Section 14. Export Restrictions.
acknowledge that the Software is subject to U.S. export restrictions. You agree to comply with all applicable laws and regulations that apply to the Software, including without limitation the U.S. Export Administration Regulations.
Section 15. Termination.
any other rights, Synology may terminate this EULA if you do not abide by the terms and conditions
During the period specied
EXCEPT
IN
SYNOLOGY'S
Yo u
Without prejudice to
contained herein. In such event, you must cease use of the Software and destroy all copies of the Software and all of its component parts.
Section 16. Assignment.
or assign your rights under this EULA to any third party, except for that pre-installed in the Products. Any such transfer or assignment in violation of the foregoing restriction will be void.
Section 17. Applicable Law.
prohibited by local law, this EULA is governed by
and construed in accordance with the laws of the
Republic of China (R.O.C. or Taiwan) without regard to any conict of law principles to the contrary.
Section 18. Dispute Resolution.
controversy or claim arising out of or relating to this EULA will be resolved exclusively and finally by
arbitration conducted by three neutral arbitrators
in accordance with the procedures of the R.O.C. Arbitration Law and related enforcement rules.. In such cases, the arbitration will be limited solely to the dispute between you and Synology. The arbitration, or any portion of it, will not be
consolidated with any other arbitration and will not be conducted on a class-wide or class action
basis. The arbitration shall take place in Taipei, Taiwan, R.O.C., and the arbitration proceedings shall be conducted in English or, if both parties so agree, in Mandarin Chinese. The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction. You understand that, in the absence of this provision,
you would have had a right to litigate any such
dispute, controversy or claim in a court, including the right to litigate claims on a class-wide or class­action basis, and you expressly and knowingly
waives those rights and agrees to resolve any
disputes through binding arbitration in accordance with the provisions of this Section 18. Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this EULA relating to Synology's intellectual property rights.
Section 19. Attorneys' Fees.
mediation, or other legal action or proceeding to enforce rights or remedies under this EULA, the prevailing party will be entitled to recover, in addition to any other relief to which it may be entitled, costs and reasonable attorneys' fees.
Section 20. Severability.
EULA is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remainder of this EULA will remain in full force and effect.
Section 21. Entire Agreement.
sets forth the entire agreement of Synology and you with respect to the Software and the subject matter hereof and supersedes all prior and contemporaneous understandings and agreements whether written or oral. No amendment, modication or waiver of any of the provisions of this EULA will be valid unless set forth in a written instrument signed by the party to be bound thereby.
You may not transfer
Unless expressly
Any dispute,
In any arbitration,
If any provision of this
This EULA
SYNOLOGY, INC.
LIMITED PRODUCT WARRANTY
THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY, INC. AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP, (COLLECTIVELY, "SYNOLOGY"). YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE PACKAGE CONTAINING AND/OR USING THE PRODUCT. IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE PRODUCT. INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY.
Section 1. Definitions.
including: (1) "Category I Product" means Synology product models RS810+, RS810RP+, RX410, all DS/RS NAS models with the XS+/XS suffix (except RS3413xs+) in or after 13-series, and all DX/RX expansion units with 12 drive bays in or after 13-series. (2) "Category II Product" means Synology product models RS3413xs+, RS3412xs, RS3412RPxs, RS3411xs, RS3411RPxs, RS2211+, RS2211RP+, RS411, RS409RP+, RS409+, RS409, RS408-RP, RS408, RS407, DS3612xs, DS3611xs, DS2411+, DS1511+, DS1010+, DS710+, DS509+, DS508, EDS14, RX1211, RX1211RP, RX4, DX1211, DX510, DX5, VS360HD, VS240HD and RAM Module (1GB/2GB/4GB/8GB). (3) "Category III Product" means Synology product models that apply with the following requirements: all DS NAS models without the XS+/XS suffix and with 5 and more drive bays in or after 12-series, all RS NAS models without the XS+/XS sufx in or after 12-series, and all DX/RX expansion units with 4 or 5 drive bays in or after 12-series. (4) "Category IV Product" means all other Synology product models purchased by Customer after March 1, 2008. (5) "Category V Product" means all other Synology product models purchased by Customer before February 29, 2008. (b) "Refurbished Product" means all Synology products which have been refurbished and sold directly by Synology through Online Store, not including those sold by an authorized Synology distributor or reseller. (c) "Customer" means the original person or entity purchasing the Product from Synology or an authorized Synology distributor or reseller. (d) "Online Store" means an online shop operated by Synology or Synology’s affiliate. (e) "Product" means a New Product or a Refurbished Product and any hardware incorporated into the Product by Synology and any accompanying documentation. (f) "Software" means the Synology proprietary software that accompanies the Product when purchased by Customer, is downloaded by Customer at the Web Site, or is pre-installed on the Product by Synology, and includes any firmware, associated media, images, animations, video, audio, text and applets incorporated into the software or Product and any updates or upgrades to such software. (g) "Warranty Period" means the period commencing on the date the Product is purchased by Customer and ending (1) ve years after such date for Category I Products; (2) three years after such date for Category II & lll Products; or (3) two years after such date for Category IV Products; or (4) one year after such date for Category V Products; or (5) 90 days after such date for Refurbished Products, except for those sold as
(a) "New Product" ,
"as is" or with "no warranty" on Online Store. (h) "Web Site" means the Synology web site located at www.synology.com.
Section 2. Limited Warranty and Remedies
2.1 Limited Warranty.
Synology warrants to Customer that each Product (a) will be free of material defects in workmanship and (b) under normal use will perform substantially in accordance with Synology's published specifications for the Product during the Warranty Period. Synology warrants the Software as set forth in the accompanying end user license agreement provided with the Product, if any. Synology provides no warranty to Refurbished Product sold as “as is” or with “no warranty” on Online Store.
2.2 Exclusive Remedy.
notice of noncompliance with any of the warranties set forth in Section 2.1 within the applicable Warranty Period in the manner set forth below, then, upon verification of the noncompliance by Synology, Synology will, at Synology's option: (a) use commercially reasonable efforts to repair the Product, or (b) replace the noncomplying Product or part thereof upon return of the complete Product in accordance with Section 2.3 The foregoing sets forth Synology's entire liability and Customer's sole and exclusive remedy for any breach of warranty under Section 2.1 or any other defect or deficiency in the Product. Customer
will reasonably assist Synology to diagnose and
validate any nonconformity with the Product. The warranty set forth in Section 2.1 does not include: (1) any warranty relating to the Software; (2) physical installation or removal of the Product from Customer's site; (3) visits to Customer's site; (4) labor necessary to effect repairs or replace defective parts other than during Synology's or its contracted service providers' normal local business hours, exclusive of weekends and service providers’ holidays; (5) any work with any third party equipment or software; (6) any warranty of the hard disk if installed by Customer or any other third party; or (7) any warranty of compatibility with the hard disk.
2.3 Return.
under Section 2.2 must be assigned a Return Merchandise Authorization ("RMA") number by Synology before shipment and must be returned in accordance with Synology's then current RMA procedures. Customer may contact any authorized Synology distributor or reseller or Synology Support to obtain assistance in obtaining an RMA, and must provide proof of purchase and product serial
Any Product returned by Customer
Subject to Section 2.6,
If Customer gives
number when asking for such assistance. For warranty claims, Customer must return the complete
Product to Synology in accordance with this Section
2.3 to be eligible for coverage under this Warranty. Any Product returned without an RMA number, or any Product that has been disassembled (except under the direction of Synology) will be refused and returned to Customer at Customer's expense. Any Product that has been assigned a RMA number must be returned in the same condition as it was received from Synology to the address designated by Synology, freight pre-paid, in packaging sufcient to protect the contents thereof and with the RMA number prominently displayed on the outside of the box. Customer is responsible for insurance and risk of loss with respect to returned items until they are properly received by Synology. A Product issued a RMA number must be returned within fteen (15) days after issuance of the applicable RMA number.
2.4 Replacement by Synology.
elects to replace any Product under this Warranty set forth in Section 2.1, then Synology will ship a replacement Product at Synology's expense via the shipping method selected by Synology after receipt of the nonconforming Product returned in accordance with Section 2.3 and validation by Synology that the Product does not conform to the warranty. In some countries, Synology may at its own discretion apply the Synology Replacement Service to certain Products, through which Synology will ship a replacement Product to Customer before its receipt of the nonconforming Product returned by Customer (“Synology Replacement Service”).
2.5 Support.
Synology will make available to Customer the support services. Following the expiration of the applicable Warranty Period, support for Products may be available from Synology upon written request.
2.6 Exclusions.
warranty obligations do not apply to any Product that (a) has been installed or used in a manner not specied or described in the Product specications; (b) has been repaired, modied or altered by anyone other than Synology or its agent or designee; (c) has been in any way misused, abused, or damaged; (d) has been used with items not provided by
Synology other than the hardware or software for
which the Product is designed; or (e) otherwise fails to conform to the Product specifications and
such failure is attributable to causes not within or
under Synology's control. Further, the foregoing warranties will be void if (1) Customer disassembles the Product except as authorized by Synology; (2) Customer fails to implement any correction, modification, enhancement, improvement or other update made available to Customer by Synology; or (3) Customer implements, installs or uses any correction, modication, enhancement, improvement or other update made available by any third party. The warranty set forth in Section 2.1 will terminate upon Customer's sale or transfer of the Product to a third party.
2.7 Disclaimer of Warranties.
WARRANTIES, OBLIGATIONS, AND LIABILITIES
During the Warranty Period,
The foregoing warranties and
If Synology
THE
OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE PRODUCT. SOME STATES/JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER.
Section 3. Limitations of Liability
3.1 Force Majeure.
for, or be considered to be in breach of or default under this Warranty on account of, any delay or failure to perform as required by this Warranty
as a result of any cause or condition beyond its
reasonable control (including, without limitation, any act or failure to act by Customer).
3.2 Disclaimer of Certain Damages.
EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST OF COVER OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
3.3 Limitation of Liability.
AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY
Synology will not be liable
IN NO
SYNOLOGY'S
OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES CUSTOMER MAY INCUR AND WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. The foregoing disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicable law. The laws of some states/jurisdictions do not allow exclusion or limitation of certain damages. To the extent that those laws apply to the Product, the exclusions and limitations set forth above may not apply to Customer.
Section 4. Miscellaneous
4.1 Proprietary Rights.
any accompanying Software and documentation provided with the Product include proprietary and intellectual property rights of Synology and its third party suppliers and licensors. Synology retains and reserves all right, title, and interest in the intellectual property rights of the Product, and no title to or ownership of any intellectual property rights in or to the Product, any accompanying Software or documentation and any other goods provided under this Warranty is transferred to Customer under this Warranty. Customer will (a) comply with the terms
and conditions of the Synology end user license
agreement accompanying any Software furnished by Synology or an authorized Synology distributor or reseller; and (b) not attempt to reverse engineer any Product or component thereof or accompanying Software or otherwise misappropriate, circumvent or violate any of Synology's intellectual property rights.
4.2 Assignment.
of its rights under this Warranty directly, by operation of law or otherwise, without the prior written consent of Synology.
4.3 No Additional Terms.
permitted by this Warranty, neither party will be bound by, and each party specifically objects to, any term, condition or other provision that conicts with the provisions of this Warranty that is made by the other party in any purchase order, receipt, acceptance, confirmation, correspondence or otherwise, unless each party specically agrees to such provision in writing. Further, if this Warranty conicts with any terms or conditions of any other agreement entered into by the parties with respect to the Product, this Warranty will prevail unless the other agreement specically references the sections of this Warranty that it supersedes.
4.4 Applicable Law.
prohibited by local law, this Warranty is governed by the laws of the State of Washington, U.S.A. without regard to any conict of law principles to the contrary. The 1980 U.N. Convention on Contracts
for the International Sale of Goods or any successor
thereto does not apply.
4.5 Dispute Resolution.
controversy or claim arising out of or relating to this Warranty, the Product or services provided by Synology with respect to the Product or the
Customer will not assign any
The Product and
Except as expressly
Unless expressly
Any dispute,
relationship between Customers residing within the United States and Synology will be resolved
exclusively and finally by arbitration under the
current commercial rules of the American Arbitration Association, except as otherwise provided below.
The arbitration will be conducted before a single
arbitrator, and will be limited solely to the dispute between Customer and Synology. The arbitration, or any portion of it, will not be consolidated with
any other arbitration and will not be conducted on
a class-wide or class action basis. The arbitration shall be held in King County, Washington, U.S.A. by submission of documents, by telephone, online or in person as determined by the arbitrator at the request of the parties. The prevailing party in any arbitration or legal action occurring within the United
States or otherwise shall receive all costs and
reasonable attorneys’ fees, including any arbitration fee paid by the prevailing party. Any decision rendered in such arbitration proceedings will be final and binding on the parties, and judgment may be entered thereon in any court of competent jurisdiction. Customer understands that, in the absence of this provision, Customer would have had a right to litigate any such dispute, controversy or claim in a court, including the right to litigate claims on a class-wide or class-action basis, and Customer expressly and knowingly waives those rights and agrees to resolve any disputes through binding arbitration in accordance with the provisions of this Section 4.5. For Customers not residing within the United States, any dispute, controversy or claim described in this section shall be nally resolved by
arbitration conducted by three neutral arbitrators
in accordance with the procedures of the R.O.C. Arbitration Law and related enforcement rules. The arbitration shall take place in Taipei, Taiwan, R.O.C., and the arbitration proceedings shall be conducted in English or, if both parties so agree, in Mandarin Chinese. The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction. Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this Warranty relating to Synology's intellectual property rights.
4.6 Attorneys' Fees.
mediation, or other legal action or proceeding to enforce rights or remedies under this Warranty, the prevailing party will be entitled to recover, in addition to any other relief to which it may be entitled, costs and reasonable attorneys' fees.
4.7 Export Restrictions.
that the Product may be subject to U.S. export restrictions. You will comply with all applicable laws and regulations that apply to the Product, including without limitation the U.S. Export Administration Regulations.
4.8 Severability.
Warranty is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remainder of this Warranty will remain in full force and effect.
In any arbitration,
You acknowledge
If any provision of this
4.9 Entire Agreement.
constitutes the entire agreement, and supersedes any and all prior agreements, between Synology and Customer related to the subject matter hereof. No amendment, modication or waiver of any of the provisions of this Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby.
This Warranty
P/N 15-05C010010
Printed in Taiwan
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