System Requirements and Supported Media Types 4
Create USB Recovery Media 5
Create ISO Recovery Media 7
Cancel Recovery Media or Troubleshoot Failure 9
Method 2: Manually Create Recovery Media
System Requirements and Limitations 10
Create Recovery Media with the Windows ADK 11
Pack Recovery Media 13
Boot Recovery Media (ISO Image or USB Drive) 16
Appendix
Copy Drivers 17
Install Drivers 17
Congure Resolution 18
Congure Language Settings 18
Add Certicate to WinPE Image 19
2
Page 3
Introduction
Synology Active Backup for Business is a business-wise and all-in-one backup solution that supports backing up
physical devices including Windows PCs and Windows servers. With this solution, you can create recovery media
to restore an entire device either automatically or manually.
Recovery media must be created manually if the device intended to be restored is running a 32-bit version of
Windows or contains specic driver versions, time zone, or language. However, recovery media can be created
automatically if the device intended to be restored is not running a 32-bit version of Windows and does not
contain specic drivers, time zone, and language. We recommend you to create recovery media automatically, if
possible, because this method is easier.
This Recovery Media Creation Guide details the methods for creating recovery media automatically or manually.
Please refer to the following chapters detailing the methods, requirements, limitations, and processes of recovery
media creation.
3 Introduction
Page 4
Method 1: Automatically Create Recovery
Media
Synology Active Backup for Business Recovery Media Creator
data protection solution — Active Backup for Business. This automated tool is designed for administrators to
eectively and automatically create recovery media to perform bare-metal or volume-level restore. Administrators
can adopt this tool if the device intended to be restored is not running a 32-bit version of Windows and does not
contain specic drivers, time zone, and language. This tool will create a 64-bit recovery media, and the language
and time zone of the media will be the same as the device that creates recovery media. If the device intended to
be restored is running a 32-bit version of Windows, please refer to
for more details.
You can click
to be changed and no further customization is required. You only need to download
for Business Recovery Media Creator
Backup for Business Recovery Wizard
Media Creator
will guide you through how to use this tool.
here
to download this tool and use it to create recovery media if all the default settings do not need
when creating recovery media automatically. The tool
is embedded in
and therefore does not need to be downloaded and installed additionally. The following sections
Synology Active Backup for Business Recovery
is a desktop tool aliated to our business
Method 2: Manually Create Recovery Media
Synology Active Backup
Synology Active
System Requirements and Supported Media Types
System Requirements
• Windows 7 (all editions)
• Windows 10 (all editions)
• Windows Server 2008 R2 and onward
Supported Media Types
A USB drive:
• Required capacity: 1 GB
• Required local system volume storage capacity for temporary les: 2.5 GB
• Supported recovery model: UEFI 64-bit
An ISO image:
• Required capacity: 1 GB
• Required local system volume storage capacity for temporary les: 2.5 GB
• Supported recovery model: Legacy/UEFI 64-bit
4 Method 1: Automatically Create Recovery Media
Page 5
Create USB Recovery Media
To create USB-based recovery media, please insert a USB drive with enough capacity (1 GB at least) into your
device rst, otherwise there will be no available USB drive for you to select. Afterward, launch
Backup for Business Recovery Media Creator
and select
USB media
.
Synology Active
Windows ADK Installation
A pop-up notication will appear if no Windows ADK is detected. Click
through the entire Windows ADK installation process. Please make sure you have already installed the Windows
ADK and Windows PE.
Deployment Tools
required for building recovery media (see the image on the next page). Installing the Windows ADK may take
a few minutes. If you want to download the
advance, we recommend downloading version
Note:
• Starting with Windows 10 (version 1809),
is required for creating recovery media, is released separately from the Windows ADK. To create recovery
media, both the Windows ADK and WinPE packs need to be downloaded and installed. For more
information, please refer to Microsoft's article
• Internet connection must be available when downloading and installing the Windows ADK. Under the
circumstances where you cannot use the online ADK installer with GUI, please refer to Microsoft's article
Install the Windows ADK oine
• WinPE for Windows 10 (version 1803) is the suggested WinPE version to be downloaded and installed
through the Windows ADK. To further verify its compatibility with the environment of your device, please
refer to Microsoft's article
Windows Preinstallation Environment (Windows PE)
and
Windows Assessment and Deployment Kit (Windows ADK
1803
.
Windows Preinstallation Environment (Windows PE
Create bootable WinPE media
for more information.
What’s New in Windows PE
.
Download
and the wizard will guide you
are the only two features
) in
), which
.
5 Method 1: Automatically Create Recovery Media
Page 6
Select the Target USB Drive
All of the detected USB drives will be listed in the drop-down menu on Synology Active Backup for Business
Recovery Media Creator. Please select a target USB drive and then click
media process. Please note that this action cannot be undone once the creation process of USB media has
started. Please make sure you want to proceed with USB media creation before you start the recovery media
process.
Create
to start the automated recovery
Time Zone and Language Settings
Synology Active Backup for Business Recovery Media Creator automatically detects and applies the local time
zone and language to the created recovery media. The default settings will be applied if the local time zone and
language cannot be detected, and the default time zone and language are
English
version shown in
Download Center
, respectively. Please note that the time zone settings may aect the backup time of the recovery media
Synology Active Backup for Business Recovery Wizard
.
Pacic Standard Time (PST)
, which can be downloaded from
and
Boot Recovery Media
After the recovery media has been created, a message will appear on the progress bar at the bottom of the tool.
Finish
Click
onto the device intended to be restored, and then reboot the device. Press F2 to enter the BIOS mode. Please
note that this hotkey may vary according to dierent vendors. Afterward, navigate to the
Removable Devices
Recovery Wizard
to open the USB device that should have been renamed as Syno Media. Please insert the USB drive
Boot
tab, and prioritize
. Exit the setup process and you will be directed to
, which will start the recovery process automatically.
Synology Active Backup for Business
Note:
Synology Active Backup for Business Recovery Wizard does not need to be additionally downloaded and
installed because it is embedded in Synology Active Backup for Business Recovery Media Creator.
6 Method 1: Automatically Create Recovery Media
Page 7
Create ISO Recovery Media
System volume of at least 2.5 GB is required for creating recovery media in ISO format because creating an
ISO image itself will occupy 1 GB, and the temporary les will occupy the remaining 1.5 GB. Afterward, launch
Synology Active Backup for Business Recovery Media Creator
and select
ISO media
.
Windows ADK Installation
A pop-up notication will appear if no Windows ADK is detected. Click
through the entire Windows ADK installation process. Please make sure you have already installed the Windows
ADK and Windows PE.
Deployment Tools
required for building recovery media (see the image on the next page). Installing the Windows ADK may take
a few minutes. If you want to download the
advance, we recommend downloading version
Note:
• Starting with Windows 10 (version 1809),
is required for creating recovery media, is released separately from the Windows ADK. To create recovery
media, both the Windows ADK and WinPE packs need to be downloaded and installed. For more
information, please refer to Microsoft's article
• Internet connection must be available when downloading and installing the Windows ADK. Under the
circumstances where you cannot use the online ADK installer with GUI, please refer to Microsoft's article
Install the Windows ADK oine
• WinPE for Windows 10 (version 1803) is the suggested WinPE version to be downloaded and installed
through the Windows ADK. To further verify its compatibility with the environment of your device, please
refer to Microsoft's article
Windows Preinstallation Environment (Windows PE)
and
Windows Assessment and Deployment Kit (Windows ADK
1803
.
Windows Preinstallation Environment (Windows PE
Create bootable WinPE media
for more information.
What’s New in Windows PE
.
Download
and the wizard will guide you
are the only two features
) in
), which
.
7 Method 1: Automatically Create Recovery Media
Page 8
Specify the ISO Image Path
To create ISO media, please dene the directory for storing the recovery media once it is ready in ISO format.
Click to browse and select the target directory.
Time Zone and Language
Synology Active Backup for Business Recovery Media Creator automatically detects and applies the local time
zone and language to the created recovery media. The default settings will be applied if the local time zone and
language cannot be detected, and the default time zone and language are
English
version shown in
, respectively. Please note that the time zone settings may aect the backup time of the recovery media
Synology Active Backup for Business Recovery Wizard
Pacic Standard Time (PST)
.
and
Boot Recovery Media
After the recovery media has been created, a message will appear on the progress bar at the bottom of the tool.
Finish
Click
machine intended for restoration, or burn the image into a disk by using a third-party tool and then insert the
disk into the device that you want to restore. Reboot the device and press F2 to enter the BIOS mode. Please
note that this hotkey may vary according to dierent vendors. Afterward, navigate to the
the order of
Business Recovery Wizard
to open the directory for storing the ISO image. You can either mount the image onto the virtual
Boot
tab, and prioritize
CD-ROM Drive
. Exit the setup process and you will be directed to
, which will start the recovery process automatically.
Synology Active Backup for
Note:
Synology Active Backup for Business Recovery Wizard does not need to be additionally downloaded and
installed because it is embedded in Synology Active Backup for Business Recovery Media Creator.
8 Method 1: Automatically Create Recovery Media
Page 9
Cancel Recovery Media or Troubleshoot Failure
To cancel a recovery media creation that is in progress, simply close the application interface. The cancellation
process may take a while because of the time required for unmounting the mounted les and deleting the
unnished pack. If a specic stage of the creation process fails, Synology Active Backup for Business Recovery
Media Creator will automatically nish the current stage, and then unmount and delete
recovery media created in USB format cannot be rolled back once the creation process has begun.
boot.wim
. However,
If recovery media creation fails during the creation process, please open the extracted folder named
Restore Media Creator
receive further assistance.
and fetch the log titled
restore-media.log
and send it to Synology Technical Support to
Synology
9 Method 1: Automatically Create Recovery Media
Page 10
Method 2: Manually Create Recovery
Media
Recovery media must be created manually if the device intended to be restored is running a 32-bit version of
Windows or contains specic driver versions, time zone, or language. The following sections guide you through
how to create recovery media manually.
System Requirements and Limitations
Prerequisite Environment
To manually create recovery media, a Windows 7 or above building environment with Internet connection is
required. The RAM on the target device must be larger than 512 MB. Before customizing the recovery media, a
CD/DVD rewritable drive or a ash drive needs to be attached to the device.
PE-based Recovery Media
PE-based recovery media contains
operating system for installing, deploying, and repairing the Windows operating system of desktops and servers
that have crashed or are unbootable. The recovery media also contains
Recovery Wizard
To obtain the Windows PE, please download and install the
Windows ADK
(
more information.
Note:
• Recovery media based on WinPE 3.0 or above have enabled dynamic loading of the necessary device
drivers. Therefore, we recommend you to use WinPE for Windows 10 that supports better hardware
compatibility and reduces the eorts on copying and installing drivers.
• For more information on the compatibility of each WinPE version, please refer to Microsoft's article
What’s New in Windows PE
• Recovery media can be built either for x86 or x64 architecture. An x86-supported recovery media is
required for an x86 architecture device.
• The 32-bit version of Windows PE can boot 32-bit Unied Extensible Firmware Interface (UEFI), BIOS
PCs, and 64-bit BIOS PCs. The 64-bit version of Windows PE can boot 64-bit Unied Extensible
Firmware Interface (UEFI), BIOS PCs, and 64-bit BIOS PCs. For more information on the partition style
when setting up Windows, please refer to Microsoft's article
or GPT partition style
• Internet connection must be available when downloading and installing the Windows ADK. Under the
circumstances where you cannot use the online ADK installer with GUI, please refer to Microsoft' article
Install the Windows ADK oine
that allows you to restore your device in the pre-installation environment.
) from Microsoft Windows. Please refer to the section
Windows Pre-installation Environment (WinPE
Windows Assessment and Deployment Kit
Download and Install the Windows ADK
for more information.
Windows Setup: Installing using the MBR
.
for more information.
), which is a small Windows
Synology Active Backup for Business
for
Administrative Permission
The entire process of creating recovery media requires users with local administrative permission to use the
command-line interface (CLI). Right-click the CLI icon and choose
10 Method 2: Manually Create Recovery Media
Run as administrator
to begin.
Page 11
Create Recovery Media with the Windows ADK
Download and Install the Windows ADK
You must download and install the
installing version
Deployment Tools
required for building recovery media (see the image below). Installing the Windows ADK may take a few minutes.
1803
if you want to create recovery media.
Windows Preinstallation Environment (Windows PE)
and
Windows ADK
to create recovery media. We recommend downloading and
are the only two features
Note:
• Starting with Windows 10 (version 1809),
is required for creating recovery media, is released separately from the Windows ADK. To create recovery
media, both the Windows ADK and WinPE packs need to be downloaded and installed. For more
information, please refer to Microsoft's article
• Internet connection must be available when downloading and installing the Windows ADK. Under the
circumstances where you cannot use the online ADK installer with GUI, please refer to Microsoft's article
Install the Windows ADK oine
• WinPE for Windows 10 (version 1803) is the suggested WinPE version to be downloaded and installed
through the Windows ADK. To further verify its compatibility with the environment of your device, please
refer to Microsoft's article
What’s New in Windows PE
for more information.
11 Method 2: Manually Create Recovery Media
Windows Preinstallation Environment (Windows PE
Create bootable WinPE media
.
.
), which
Page 12
Copy Required Boot Files to WinPE
1
Right-click the CLI icon and select
2
Change the le directory by the command in this step. For example, if the path of the installed Windows ADK
is C:\Program Files (x86)\Windows Kits\10, the command will be:
cd "C:\Program Files (x86)\Windows Kits\10\Assessment and Deployment Kit\Deployment Tools"
3
Enter the following command to run the
creating recovery media:
DandISetEnv.bat
4
Copy WinPE to this designated path. Here we use path C:\winpe as the example. Below is the example of the
command:
copype.cmd amd64 C:\winpe
Please note that amd64 will build the media required for the 64-bit WinPE. amd64 is used as the example here
because it is the mainstream hardware architecture. If you want to create a recovery media for a 32-bit device,
the amd64 in the example command should be changed to x86.
Run as administrator
.bat
le that will read all the environment variables required for
to begin.
Mount and Congure "boot.wim"
The le
necessary congurations and Synology Active Backup for Business Recovery Wizard. Below is the command for
mounting
boot.wim
boot.wim
works as the operating system of WinPE. It needs to be mounted before you copy all the
If a certain hardware requires a specic driver that is not supported by the WinPE, the driver needs to be
copied or included in the media during the creation process. Please refer to
for more information.
Copy Drivers
Install Drivers
and
Download Synology Active Backup for Business Recovery Wizard
The latest version of the recovery application
be downloaded from
depends on the previous parameter you have entered for copying les. Please download the 64-bit zip le if you
had entered amd64, and download 32-bit zip le if you had entered x86.
We recommend you to create a separate folder on your hard disk and name it ActiveBackup, so the path would
be: C:\winpe\mount\ActiveBackup. Afterward, extract the recovery wizard to this directory.
Download Center
Synology Active Backup for Business Recovery Wizard
. Whether you should download a recovery wizard with 64-bits or 32-bits
can
Set the Time Zone
Time zone settings can be congured at this stage, and may aect the backup time of the recovery media version
shown in
quotation marks according to your needs. Please read the list from Microsoft to consult the time zone names:
Default Time Zones
Synology Active Backup for Business Recovery Wizard
.
. You can change the time zone within the
//Set the time zone to your local time zone
Dism.exe /Image:"C:\winpe\mount" /Set-TimeZone:"
12 Method 2: Manually Create Recovery Media
Taipei Standard Time
"
Page 13
Congure "winpeshl.ini"
After WinPE has been initiated, the executable le
winpeshl.ini
the
the WinPE environment and Active Backup Recovery Wizard has been launched.
You can create this le using notepad, and copy the following content and paste it into your notepad. Afterward,
save the le as
needs to be committed to become eective. If all the congurations are
Pack Recovery Media
Once the conguration is ready, there are three ways to restore the device through the recovery media: restore
the device to VMware through an ISO image, through a USB drive, or through other specied media.
Pack Recovery Media into an ISO Image
Turning the media into an ISO image allows you to restore it directly on VM or burn the ISO image to CD/DVD or
a ash drive with a third-party tool for future recovery. Enter the command below to pack your customized media
Identify whether the partition table pertains to MBR or GPT:
UEFI-based PC supports both UEFI (GPT) and legacy (MBR) BIOS modes. For Legacy BIOS mode,
Windows PE needs to be booted in the MBR mode in order to correctly install Windows. You can refer to
Microsoft's article
3
Enter the following commands in sequence according to your partition table type (see the tables on the next
page). Please note that the command in bold should be changed according to your needs.
Boot in UEFI or legacy BIOS mode
for more information.
13 Method 2: Manually Create Recovery Media
Page 14
GPT
Step DescriptionCommand
1
Launch the disk partition tooldiskpart
2
List all the disks on the devicelist disk
3
Select which disk needs to be cleaned in the next step select disk 2
4
Clean all the data from the previously selected disk clean
5
Convert the partition table to GPTconvert gpt
6
Create the primary partition create partition primary
7
Select the rst partitionselect partition 1
8
Format the USB’s le system to FAT32 and name the USBformat quick fs=fat32 label="WinPE"
9
Assign the drive letter for the USBassign letter="S"
10
Specify that the partition is required by the device, and prevent
assigning drive letter automatically on another device
11
Exitexit
MBR
Step DescriptionCommand
1
Launch the disk partition tooldiskpart
2
List all the disks on the devicelist disk
gpt attributes=0x8000000000000001
3
Select which disk needs to be cleaned in the next stepselect disk 2
4
Clean all the data from the previously selected diskclean
5
Convert the partition table to MBRconvert mbr
6
Create the primary partitioncreate partition primary
7
Select the rst partitionselect partition 1
8
Activate the partition to be formattedactive
9
Format the USB’s le system to FAT32 and name the USBformat quick fs=ntfs label="WinPE"
10
Assign the drive letter for the USBassign letter="S"
11
Exitexit
Note:
The command in bold should be changed according to your needs. For example, "select disk 2" should be changed
to the corresponding disk number for your media.
4.
Enter the command below to copy the customized WinPE le to the USB drive. Please note that the underlined
command should be changed according to your requirement. For example, the
could be changed to your assigned letter.
xcopy.exe c:\winpe\media /E /F S:\
S
in the sample command
Preboot eXecution Environment (PXE) on Synology NAS
Preboot eXecution Environment (PXE) supports booting the WinPE loaded from PXE server via Internet
connection. To congure your Synology NAS into a PXE server requires the conguration of DHCP server and
TFTP server. This section guides you through how to congure DHCP, PXE, and TFTP on your Synology NAS.
1
Create a shared folder "PXE" on your NAS, and then go to your
SMB/AFP/NFS
2
My Network Places
Go to
and tick
Enable SMB service
, enter the shared folder PXE, and create a Boot folder underneath it.
// The last command will reply a GUID, for example:
// The entry {a4f89c62-2142-11e6-80b6-00155da04110} was successfully created.
// Copy this replied GUID for the next command. Please replace the GUID1 with your GUID in the following
command:
// Create a new boot record for the Windows PE image:
Follow the steps below to congure the recovery machine: enter the BIOS mode and then enable and prioritize
the Wake-on-LAN (WOL). In this way, you will be able to access WinPE via PXE.
DSM
Control Panel > DHCP Server > PXE
, go to
Control Panel
Control Panel
File Services
>
DHCP Server > Network Interface
>
TFTP
>
and congure the bootloader.
and tick
Enable TFTP service
.
, and then
Boot Recovery Media (ISO Image or USB Drive)
After you have mounted the ISO image or attached the USB drive to the device intended for restoration, press F2
to enter the BIOS mode once your device has been rebooted. Please note that this hotkey may vary according to
dierent vendors. Afterward, navigate to the
Devices
Synology Active Backup for Business Recovery Wizard
according to where the recovery media is located. Exit the setup process and you will be directed to
Boot
tab, and prioritize the order of
, which will start the recovery process automatically.
CD-ROM Drive
Removable
and
16 Method 2: Manually Create Recovery Media
Page 17
Appendix
Copy Drivers
If a certain hardware requires a specic driver that is not supported by WinPE, the driver should be copied to and
included into the recovery media when creating the media. Once the image is mounted during the restoration, the
driver can be installed onto the device by clicking
Load Drivers
Because the WinPE version suggested previously in this Guide contains a broader hardware compatibility, the
aforementioned situation rarely happens in this version. This step is therefore optional.
after entering WinPE.
Install Drivers
You can also directly install the drivers into the WinPE operating system. In this way, the specic drivers that you
need will be prepared in the operating system without manually loading them upon booting the recovery media.
Synology Active Backup for Business Recovery Wizard
>
You can refer to the article
commands regarding this installation.
// When installing a specic driver, you can add parameter /ForceUnsigned to allow unsigned drivers:
The default resolution of WinPE is 800 x 600. If you wish the resolution during restoration is higher, a graphic card
driver is required. Without the graphic card driver, the resolution you have congured will not be applied. Only the
resolution supported by WinPE will be applied.
To change the resolution, please add the le named "unattend.xml" under the directory
WinPE for Windows 10 does not support downloading the SDK dedicated for a specic language. Only English is
supported.
If you want the user interface to support other languages, the language packs and fonts are required to be
installed. Congurations of the display language on the user interface and system locale are also required.
If your architecture is amd64, please congure the language settings through the le
rst copy the le to
Access the le
C:\Program Files (x86)\Windows Kits\10\Assessment and Deployment Kit\Windows
Preinstallation Environment\amd64\WinPE_OCs
To congure the language settings, please follow the formats for relevant commands shown on the next page.
Here we use Traditional Chinese as the example.
C:\winpe
WinPE_OCs
to avoid unexpected space error from occurring and to ensure a smoother process.
through the following path:
18 Appendix
WinPE_OCs
. We suggest to
Page 19
// Install the Language packs for Traditional Chinese: