1999-2000 by Symbol Technologies, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or
mechanical means, without permission in writing from Symbol. This includes electronic or
mechanical means, such as photocopying, recording, or information storage and retrieval
systems. The material in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware,
furnished to the user is on a licensed basis. Symbol grants to the user a non-transferable and
non-exclusive license to use each software or firmware program delivered hereunder (licensed
program). Except as noted below, such license may not be assigned, sublicensed, or otherwise
transferred by the user without prior written consent of Symbol. No right to copy a licensed
program in whole or in part is granted, except as permitted under copyright law. The user
shall not modify, merge, or incorporate any form or portion of a licensed program with other
program material, create a derivative work from a licensed program, or use a licensed
program in a network without written permission from Symbol. The user agrees to maintain
Symbol’s copyright notice on the licensed programs delivered hereunder, and to include the
same on any authorized copies it makes, in whole or in part. The user agrees not to
decompile, disassemble, decode, or reverse engineer any licensed program delivered to the
user or any portion thereof.
Symbol reserves the right to make changes to any software or product to improve reliability,
function, or design.
Symbol does not assume any product liability arising out of, or in connection with, the
application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any
Symbol Technologies, Inc., intellectual property rights. An implied license only exists for
equipment, circuits, and subsystems contained in Symbol products.
Symbol, Spectrum One, and Spectrum24 are registered trademarks of Symbol Technologies,
Inc. Other product names mentioned in this manual may be trademarks or registered
trademarks of their respective companies and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
The PPT 2700 Series Product Reference Guide provides information about the PPT 2700
Series terminal and its accessories. The PPT 2700 Series includes the following variations of
the terminal:
PPT 2700: batch
PPT 274x: Spectrum24 radio
PPT 273x: Wide Area Network (WAN) terminals (GSM and CDPD).
Chapter Descriptions
Topics covered in this guide are as follows:
Chapter 1, Getting Started explains the physical buttons and controls on your PPT
2700 terminal, how to install and charge the batteries, start your PPT 2700 terminal
for the first time, and attach the handstrap.
Chapter 2, Operating the PPT 2700 explains how to use your terminal, including
instructions for powering on and resetting the terminal, entering information,
scanning, and using the stylus.
Chapter 3, Customizing Your PPT 2700 explains how to adjust settings on the
terminal, and add and delete programs.
Chapter 4, Communications explains how to use Microsoft® ActiveSync™ for
communications between the terminal and host PC.
Chapter 5, Applications describes how to use the Calendar, Contacts, Tasks, Notes
and Inbox applications.
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PPT 2700 Series Product Reference Guide
Chapter 6, Pocket Internet Explorer explains how to set up favorite links and
channels, and browse the web on your terminal.
Chapter 7, Connections describes how to connect the terminal to your network and
e-mail server, and transfer information via infrared.
Chapter 8, Spectrum24 Network Configuration describes NICTT and Spectrum24
Settings Control Panel Applet, the utilities that monitor and configure the
Spectrum24 wireless connection.
Chapter 9, Software Installation on Development PC provides instructions for
installing the Software Developer’s Kit on your host PC.
Chapter 10, Configurating the Terminal describes how to install and use the
Terminal Configuration Manager (TCM) and Initial Program Loader (IPL).
Chapter 11, Maintenance and Troubleshooting provides information to help you
take proper care of your PPT 2700 terminal and solve problems that may come up.
Appendix A, Demo Program provides an overview of the PPT 2700 demo program
applications, such as scanning, setup, diagnostic utilities, and file management.
Appendix B, Character Recognizer details how to write letters on your terminal so
they are correctly translated into text.
Appendix C, Technical Specifications includes a table listing the technical
specifications for the terminal.
Notational Conventions
This document uses these conventions:
“terminal” or “PPT 2700” refers to any model of PPT 2700.
“User” refers to anyone using an application on the PPT 2700.
“You” refers to the End User, System Administrator or Technical Support person
using this manual as a reference to install, configure, operate, maintain and
troubleshoot the PPT 2700.
Italics are used to highlight specific items in the general text, and to identify chapters
and sections in this and related documents. It also identifies names of dialog boxes
and tabs within dialog boxes.
Bullets (♦) indicate:
lists of alternatives or action items.
lists of required steps that are not necessarily sequential.
x
About This Guide
Numbered lists indicate a set of sequential steps, i.e., those that describe step-by-step
procedures.
Related Documents
The following documents provide more information on your PPT 2700 terminal.
Symbol Software Developer’s Kit (SDK) for the PPT 2700 Pocket PC,
available at www.symbol.com/pocketpc/downloads.
Service Information
If you have a problem with the PPT 2700 equipment, contact the Symbol Support Center. If
your problem cannot be resolved over the phone, you may need to return your equipment for
servicing. If that is necessary, you will be given special directions.
Note:
Symbol Technologies is not responsible for any damages incurred
during shipment if the approved shipping container is not used.
Shipping the units improperly can possibly void the warranty. If the
original shipping container has not been kept, contact Symbol to have
another sent to you.
Symbol Support Centers
For service information, warranty information or technical assistance contact or call the
Symbol Support Center in:
United States
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
1-800-659-2240
Symbol Technologies Canada, Inc.
2540 Matheson Boulevard East
Mississauga, Ontario, Canada L4W 4Z2
905-629-7226
Canada
xi
PPT 2700 Series Product Reference Guide
United Kingdom
Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
+44 118 945 7529 (Outside UK)
Australia
Symbol Technologies Pty. Ltd.
432 St. Kilda Road
Melbourne, Victoria 3004
1-800-672-906 (Inside Australia)
+61-3-9866-6044 (Outside Australia)
Denmark
Symbol Technologies AS
Gydevang 2,
DK-3450 Allerod, Denmark
7020-1718 (Inside Denmark)
+45-7020-1718 (Outside Denmark)
Finland
Oy Symbol Technologies
Kaupintie 8 A 6
FIN-00440 Helsinki, Finland
9 5407 580 (Inside Finland)
+358 9 5407 580 (Outside Finland)
Asia/Pacific
Symbol Technologies Asia, Inc.
230 Victoria Street #04-05
Bugis Junction Office Tower
Singapore 188024
337-6588 (Inside Singapore)
+65-337-6588 (Outside Singapore)
Austria
Symbol Technologies Austria GmbH
Prinz-Eugen Strasse 70
Suite 3
Contact your local distributor or call
+44 118 945 7360
France
Symbol Technologies France
Centre d'Affaire d'Antony
3 Rue de la Renaissance
92184 Antony Cedex, France
01-40-96-52-21 (Inside France)
+33-1-40-96-52-50 (Outside France)
Symbol Technologies Africa Inc.
Block B2
Rutherford Estate
1 Scott Street
Waverly 2090 Johannesburg
Republic of South Africa
11-4405668 (Inside South Africa)
+27-11-4405668 (Outside South Africa)
Spain
Symbol Technologies S.A.
Edificioi la Piovera Azul
C. Peonias, No. 2 - Sexta Planta
28042 Madrid, Spain
9-1-320-39-09 (Inside Spain)
+34-9-1-320-39-09 (Outside Spain)
xiii
PPT 2700 Series Product Reference Guide
Sweden
Symbol Technologies AB
Albygatan 109D
Solna
Sweden
84452900 (Inside Sweden)
+46 84452900 (Outside Sweden)
If you purchased your Symbol product from a Symbol Business Partner, contact that Business
Partner for service.
Warranty
Symbol Technologies, Inc (“Symbol”) manufactures its hardware products in accordance with industrystandard practices. Symbol warrants that for a period of twelve (12) months from date of shipment,
products will be free from defects in materials and workmanship.
This warranty is provided to the original owner only and is not transferable to any third party. It shall
not apply to any product (i) which has been repaired or altered unless done or approved by Symbol, (ii)
which has not been maintained in accordance with any operating or handling instructions supplied by
Symbol, (iii) which has been subjected to unusual physical or electrical stress, misuse, abuse, power
shortage, negligence or accident or (iv) which has been used other than in accordance with the product
operating and handling instructions. Preventive maintenance is the responsibility of customer and is not
covered under this warranty.
Wear items and accessories having a Symbol serial number, will carry a 90-day limited warranty. Nonserialized items will carry a 30-day limited warranty.
Warranty Coverage and Procedure
During the warranty period, Symbol will repair or replace defective products returned to Symbol’s
manufacturing plan in the US. For warranty service in North America, call the Symbol Support Center
at 1-800-653-5350. International customers should contact the local Symbol office or support center.
If warranty service is required, Symbol will issue a Return Material Authorization Number. Products
must be shipped in the original or comparable packaging, shipping and insurance charges prepaid.
Symbol will ship the repaired or replacement product freight and insurance prepaid in North America.
Shipments from the US or other locations will be made F.O.B. Symbol’s manufacturing plant.
Symbol will use new or refurbished parts at its discretion and will own all parts removed from repaired
products. Customer will pay for the replacement product in case it does not return the replaced product
to Symbol within 3 days of receipt of the replacement product. The process for return and customer’s
charges will be in accordance with Symbol’s Exchange Policy in effect at the time of the exchange.
Customer accepts full responsibility for its software and data including the appropriate backup thereof.
Repair or replacement of a product during warranty will not extend the original warranty term.
xiv
About This Guide
Symbol’s Customer Service organization offers an array of service plans, such as on-site, depot, or phone
support, that can be implemented to meet customer’s special operational requirements and are available
at a substantial discount during warranty period.
General
Except for the warranties stated above, Symbol disclaims all warranties, express or implied, on products
furnished hereunder, including without limitation implied warranties of merchantability and fitness for
a particular purpose. The stated express warranties are in lieu of all obligations or liabilities on part of
Symbol for damages, including without limitation, special, indirect, or consequential damages arising
out of or in connection with the use or performance of the product.
Seller’s liability for damages to buyer or others resulting from the use of any product, shall in no way
exceed the purchase price of said product, except in instances of injury to persons or property.
Some states (or jurisdictions) do not allow the exclusion or limitation of incidental or consequential
damages, so the proceeding exclusion or limitation may not apply to you.
xv
PPT 2700 Series Product Reference Guide
xvi
Chapter 1
Getting Started
Introduction
This chapter explains the physical buttons and controls on your PPT 2700 terminal, how to
install and charge the batteries, attach the handstrap, and start your PPT 2700 terminal for
the first time.
Unpacking the Terminal
Carefully remove all protective material from around the terminal and save the shipping
container for later storage and shipping.
Verify that you received all equipment listed on the packing slip and inspect the equipment
for damage. If you are missing any equipment or if you find any damaged equipment, contact
the Symbol Technologies Support Center immediately. See page xi for contact information.
1-1
PPT 2700 Series Product Reference Guide
Parts of the PPT 2700
Front View
Left View
WAN Antenna
(PPT 2733/34 only)
Scan LED
Scroll Button
Action Button
Power Button
Left Scan Trigger
Scan Trigger
APP5 Button
(Start Menu)
Scroll Button
Right Scan Trigger
LCD (Screen)
Function Button
Application Buttons
1-2
Figure 1-1. Parts of the PPT 2700
Back View
Getting Started
Stylus
Stylus Silo
Speaker
Battery Cover
Switch
Battery
Compartment
Battery
Door Latch
IR Port
Handstrap Connector
Microphone
Reset Button
Lithium-Ion
Battery
Battery Door
Latch
Battery Door
Bottom View
Serial Port
To p Vi ew
(1D Scanning Terminal)
Scan Window
(2D Scanning Terminal)
Figure 1-1. Parts of the PPT 2700 (continued)
To p Vi ew
1-3
PPT 2700 Series Product Reference Guide
Installing Batteries
Before using your PPT 2700, install a lithium-ion battery. The battery fits behind the battery
door on the back of the PPT 2700.
To install the battery in your PPT 2700:
1. Open the latches on the battery cover and lift the battery cover away from the PPT
2700.
Latch
Latch
Figure 1-2. Removing the Battery Cover
2. Insert the lithium-ion battery in the battery compartment with the battery tether
positioned properly (as shown below), making sure the battery snaps into place.
Te t h e r
Figure 1-3. Inserting the Battery
3. Replace the battery cover and press down firmly on the cover while re-securing the
latches.
1-4
Getting Started
Note:
Be careful to position the battery latches completely open while
securing the battery cover on the terminal.
Charge the battery in the terminal for approximately 2 1/2 hours before initial use.
Charging the Battery
Before using your terminal for the first time, charge the battery. Also, when battery voltage
is low, a warning message appears indicating the battery needs to be charged. You can charge
the battery using either the CRD 2700 cradle or the Synchronization Cable.
Your terminal is equipped with a memory backup battery which automatically charges from
the fully-charged lithium-ion battery. This backup battery retains data in memory when the
terminal’s battery is removed, and takes several hours to charge when you first use your
terminal.
Note:
If you remove your lithium-ion battery before the backup battery is
fully charged, data may be lost. For this reason, DO NOT remove the
battery within the first ten hours of use.
Using the Cradle to Charge the Battery
To charge the terminal’s battery using the CRD 2700 cradle:
1. Connect the power supply to the power port on the back of the cradle, and the other
end of the power supply to a wall outlet.
Power Port
Figure 1-4. Connecting the Power Supply
1-5
PPT 2700 Series Product Reference Guide
2. Connect the cradle to your computer by plugging the serial cable into the serial port
on the back of the cradle, and the other end of the cable into the serial port on your
computer.
Serial Port
Figure 1-5. Connecting the Cradle to the Host Computer
3. Insert the PPT 2700 terminal in the cradle.
Terminal Charge LED
Figure 1-6. Inserting the Terminal in the Cradle
4. The Terminal Charge LED turns red to indicate charging, then green when the
battery is fully charged.
Note:
If the cradle is not connected to the host computer via serial cable, the
Terminal Charge LED shuts off when the battery is fully charged.
The terminal’s battery is fully charged after approximately 2 1/2 hours.
1-6
Getting Started
Note:
If the battery in the terminal is low, the Terminal Charge LED may
flicker or turn yellow during an ActiveSync operation. The LED
returns to red when the operation is complete.
Charging Spare Batteries
To charge a spare battery, insert the battery in the spare battery charging slot in the back of
the cradle, oriented so the contacts are facing down and towards the back of the cradle. Press
the battery down into the slot until firmly seated.
The Spare Battery Charge LED turns red to indicate charging, then green when the battery is
fully charged. The battery is fully charged after approximately 2 1/2 hours.
Spare Battery
Charge LED
Figure 1-7. Charging the Spare Battery
1-7
PPT 2700 Series Product Reference Guide
Using the Synchronization Cable to Charge the Battery
To charge the terminal’s battery using the optional Synchronization Cable:
1. Insert the cable into the bottom of the terminal.
Synchronization
Cable
Figure 1-8. Inserting the Cable in the Terminal
2. Plug the power cable into a wall outlet and plug the other end into the battery
charging receptacle on the side of the Synchronization Cable.
1-8
Battery Charging
Receptacle
Figure 1-9. Connecting the Power Cable
Getting Started
Attaching the Handstrap
The PPT 2700 has an optional handstrap which increases comfort when holding the terminal
for extended periods of time. To attach the handstrap to the back of the terminal:
1. Thread the round metal piece through the metal handstrap connector on the back of
the terminal.
2. Slide the flat metal piece into the handstrap connection on the bottom of the
terminal.
Thread round metal
piece through this
connector
Slide flat metal piece up
and into this connector
Figure 1-10. Attaching the Handstrap
3. Adjust the velcro strap to fit your hand.
Attaching the Wrist Strap
An optional wrist strap is available from Symbol which helps prevent damage to the terminal
if you drop it. To attach the wrist strap:
1. Thread the elastic band on the wrist strap through the metal handstrap connector on
the back of the terminal.
1-9
PPT 2700 Series Product Reference Guide
2. Slip the strap through the elastic band on the other side of the connector, and pull it
through to secure the strap to the connector.
Thread elastic band
through this connector
Figure 1-11. Attaching the Wriststrap
3. Slide your hand through the strap.
1-10
Getting Started
Starting the PPT 2700
After installing and charging the battery, start the terminal by pressing the red power button.
If the terminal does not power on, reset it. See Performing a Cold Boot on page 2-13.
Power
Button
Figure 1-12. Power Button
As the terminal initializes its unique Flash File system, the Symbol splash screen displays for
about a minute. When the Welcome screen appears, tap anywhere on the screen to continue
to the Align screen.
Aligning the Screen
To align your PPT 2700 so the cursor on the touch screen aligns with the tip of your stylus:
1. If necessary, adjust the contrast on the PPT 2700 so the screen is clear and readable.
See Controlling the Contrast/Backlight on page 2-1 for instructions.
2. Remove the stylus from its storage silo on the back of the PPT 2700.
3. Tap the center of each target that appears on the screen with the tip of the stylus.
Tap the target firmly and accurately
at each location on the screen. The
target will continue to move until
the screen is aligned.
Figure 1-13. Tapping the Target
1-11
PPT 2700 Series Product Reference Guide
4. Follow the directions on the screen which lead you through a simple exercise
illustrating how to use the stylus and pop-up menus.
1-12
Figure 1-14. Using Pop-up Menus
Getting Started
5. Use the drop-down menus to set your city and time zone, and tap Next.
Figure 1-15. Setting City and Time Zone on the PPT 2700
Note:
These initial setup screens appear each time you perform a hard reset.
Setting Up Your Terminal
Refer to the following chapters for setting up your terminal:
For customizing the settings on your PPT 2700, see Chapter 3, Customizing Your
PPT 2700.
To configure your PPT 274X for Spectrum24, see Chapter 8, Spectrum24 Network
Configuration.
To install development software on your development PC, see Chapter 9, Software
Installation on Development PC.
To configure your terminal using the Terminal Configuration Manager, see Chapter
10, Configuring the Terminal.
1-13
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