Symbol Series 6800 Product Reference Manual

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Page 1

About This Manual

Table of Contents

Index

Series 6800

Product Reference Guide

70-32645-01

Revision A

April 1998

Page 2

Series 6800

Product Reference Guide

70-32645-01

Revision A

April 1998

Page 3



1998

No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Symbol. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice.

The software is provided strictly on an “as is” basis. All software, including ﬁrmware, furnished to the user is on a licensed basis. Symbol grants to the user a non-transferable and non-exclusive license to use each software or ﬁrmware program delivered hereunder (licensed program). Except as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Symbol. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Symbol. The user agrees to maintain Symbol’s copyright notice on the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof.

Symbol reserves the right to make changes to any software or product to improve reliability, function, or design.

Symbol does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein.

No license is granted, either expressly or by implication, estoppel, or otherwise under any Symbol Technologies, Inc., intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in Symbol products.

Symbol, Spectrum One, and Spectrum24 are registered trademarks of Symbol Technologies, Inc. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.

Symbol Technologies, Inc. One Symbol Plaza Holtsville, New York 11742-1300

http://www.symbol.com

Page 4

Contents

About This Manual

Notational Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Related Publications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x

Documents Available from Symbol Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Symbol Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

USA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Europe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Asia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Chapter 1. The Series 68XX System

Terminal Parts and Basic Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Battery Pack Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Battery Recharge Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Optical Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Trigger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Wrist Strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Battery Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Cradles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

UBC Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Printer Interface Module (PIM). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

PC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Radio and Network Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Before You Use the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Install and Charge the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Load the Appropriate Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

iii

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Series 6800 Product Reference Guide

Chapter 2. Hardware Setup

38/6865 and 38/6866 Cradles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Parts of the 38/6865 Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Parts of the 38/6866 Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Wall Mounting the 38/6865. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Table Mounting the 38/6866 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Wall Mounting the 38/6866. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6

Connecting Power for the 38/6865 and 38/6866 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7

Connecting for Data Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

38/6860 CCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10

Parts of the CCM 38/6860 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10

Wall Mounting the CCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11

Coupling CCMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12

Connecting Power to the 38/6860 CCM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13

Connecting the CCM for Serial Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Daisy-Chaining Two or More CCMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14

The PC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16

Parts of the PC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16

Connecting the PC Adapter to 68XX and Serial Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17

Chapter 3. Batch and Spectrum One Terminal Setup

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Loading the Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Initiate Host Communications Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Chapter 4. Spectrum24 RF Terminal Setup

Spectrum24 Terminals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Accessing the Flash Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Standard Spectrum24 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Boot Options & Internet Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Initializing the Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Initiating Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Installing Application Software on Flash Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12

Initiate Host Communications on the PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12

Running _L.BAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13

Updating System Software on Flash Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

Option: Using _L.BAT to Update System Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

Initiate Host Communications on the PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15

Initiate Terminal Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

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Table of Contents

Compatibility Issues When Updating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

Multiple Applications on the Same Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20

Chapter 5. Operating the Series 68XX

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Normal Power On Techniques . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Removal From a Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Real-Time Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Laser Trigger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Restoring Power After Automatic Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Power Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Forced Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Restarting After a Forced Power Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Booting a Series 68XX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Warm Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Cold Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Boot to Command Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Adjusting the Screen Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Back Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Entering Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

The Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Using the Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Keyboard Key Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Entering Data Using the Laser Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Scanning Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

With a Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

With a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

RF Network Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

Chapter 6. Maintaining the Series 68XX

Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

When to Replace or Recharge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

NiCd Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Replacement Battery Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Removing the NiCd Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Installing the NiCd Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

Charging the NiCd Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

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Series 6800 Product Reference Guide

Battery Charging Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9

Chapter 7. Error Recovery and Troubleshooting

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2

Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3

Startup Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Boot Failure Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3

Spectrum24 Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4

Self Test Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5

Running Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5

Self Test Summaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

Keyboard Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-6

Memory Transfer Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-7

Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-7

Set Communications Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-7

Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11

What If... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11

Appendix A. Null Modem Pin-outs

Null Modem Pin-Outs for Full Duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Null Modem Pin-outs for Half-Duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Appendix B. Communications Status Codes Appendix C. Specifications

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

RF Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

Scanning Decode Zones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Standard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Appendix D. Boot-Up Quick Reference Appendix E. Spectrum24 Network and Flash Disk Utilities

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-1

CFG24. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-2

Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-2

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-2

Page 8

Table of Contents

BOOTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-9

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-9

Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-10

STAT24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-11

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-11

DIAG24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-13

Syntax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-13

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-13

Ping Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-16

Field Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-18

FLASH.BAT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-19

Deleting Files from Flash Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-19

Copying Files to Flash Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-20

Renaming Files on Flash Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-20

vii

Page 9

Series 6800 Product Reference Guide

viii

Page 10

About This Manual

The

Series 6800 Product Reference Guide

initialization, operation, troubleshooting, and maintenance of the Series 68XX terminal.

Notational Conventions

The following conventions are used in this document:

"Operator" and "User" refer to anyone using an application on a Series 68XX terminal.

"PC" refers to the IBM personal computer or compatible system that you are using to develop applications.

"Terminal" refers to a Series 68XX hand-held computer.

"You" refers to the administrator who is using this manual as a reference aid to install, conﬁgure, operate, maintain, and troubleshoot the Series 68XX.

Keystrokes in bold type indicate non-alphanumeric keystrokes on the PC.

Bold

type is used to identify menu items and input or text ﬁelds on a terminal screen.

Italics are used:

for the names of parameters in function prototypes and variable names in usage and syntax descriptions

to highlight speciﬁc items in the general text

to identify chapters and sections in this and related documents

The piping symbol | has the effect of "or" when it is used to separate inline parameters on a command line; i.e., it separates alternative values for parameters.

Bullets (•) indicate:

action items

lists of alternatives

lists of required steps that are not necessarily sequential

provides general instructions for setup,

Page 11

Series 68XX Product Reference Guide

Sequential lists (e.g., those that describe step-by-step procedures) appear as

numbered lists.

Related Publications

The following is a list of documents and publications that you may ﬁnd useful if you want to know more about the Series 6800 terminals or about the tools and utilities that are available for writing applications for the terminals.

Documents Available from Symbol Technologies

Series 6800 Quick Reference Guide

38/6860 Charging and Communications Module Quick Reference Guide

70-33400-XX

Cradle Base Unit 38/6865 Quick Reference Guide

Cradle Base Module 38/6866 Quick Reference Guide

Printer Interface Module Quick Reference Guide

Series 3000 Application Developer’s Kit (ADK):

Series 3000 Application Programmer's Guide

Series 3000 Application Programmer’s Reference Manual,

Series 3000 System Software Manual

Series 3000 Application Developer’s Library

Spectrum24 Access Point User’s Guide,

Spectrum24 Network Terminal Technical Reference Guide, 70-20193-XX

Novell LAN Workplace Reference Manual

Spectrum24 TNClient System Administrator’s Guide

Spectrum24 STEP Installation and Conﬁguration Guide for Series 3000 Flash Disk

T erminals

, 70-20343-XX

, 70-32644-XX

, 70-33401-XX

, 70-33402-XX

, 59164-00-82

, 70-16308-XX

70-16309-XX

, 70-16310-XX

, 70-16311-XX

70-12057-XX

, 70-20288-XX

, 70-20244-XX

Page 12

About This Manual

Service Information

If you have a problem with your equipment, contact the Symbol Support Center. Before calling, have the model number, serial number, and (if necessary) several of your bar code

symbols at hand.

Call the Support Center from a phone near the scanning equipment so that the service person can try to talk you through your problem. If the equipment is found to be working properly and the problem is symbol readability, the Support Center will request samples of your bar codes for analysis at our plant.

If your problem cannot be solved over the phone, you may need to return your equipment for servicing. If that is necessary, you will be given speciﬁc directions.

Note: Symbol Technologies is not responsible for any damages incurred

during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. If the original shipping container was not kept, contact Symbol to have another sent to you.

Symbol Support Center

In the U.S.A, for service information, warranty information or technical assistance, call:

USA

SYMBOL SUPPORT CENTER 1-800-653-5350

Canada

Mississauga, Ontario Canadian Headquarters (905) 629-7226

Page 13

Series 68XX Product Reference Guide

Europe

Symbol Place Winnersh Triangle Berkshire RG41 5TP UK +44 1189 45 7222 (outside UK) 0 1189 45 7222 (inside UK)

Asia

Singapore Symbol Technologies Asia, Inc. 337-6588 (Inside Singapore) +65-337-6588 (Outside Singapore)

If you purchased your Symbol product from a Symbol Business Partner , contact that Business Partner for service.

xii

Page 14

Chapter 1

The Series 68XX System

Symbol Technologies’ 68XX terminals are hand-held, battery-powered, portable data collection devices. Data is entered from the 68XX’ s keyboard or through the integrated laser scanner. As a remote terminal, the 68XX terminal collects and stores data that is later uploaded to a host computer. The 6800 is a batch computer (no radio). Radio terminals include the 6810 for use in a Spectrum One® network and the 6840 for the Spectrum24® radio network environment.

68XX terminals use Caldera’s DR DOS™ operating system that is compatible with and extends Microsoft® MS-DOS®. Although 68XX terminals are MS-DOS feature compatible, they are not one hundred percent MS-DOS compatible. DR DOS provides access to a number of commercially available programming tools. Additional programming tools are available from Symbol for easier programming and access to special features.

1-1

Page 15

Series 68XX Product Reference Guide

Terminal Parts and Basic Operation

The following paragraphs describe the parts and accessories of the 68XX terminals. For information on the 38/6860, 38/6865, and 38/6866 cradles, refer to the individual guides listed in Related Publications. For information about the PC Adapter, refer to Chapter 2.

Scan LED

Display

Status LED

Status

Keyboard

Scan Window

T rigger

Battery Compartment

Wrist Strap

Battery Recharge Contacts

Optical

Connectors

Battery

Release

Button

Battery

Lock

1-2

Handle (Battery Compartment)

Figure 1-1. 68XX Terminal Parts

Battery Pack

Page 16

The Series 68XX System

Display

The display shows sixteen 21-character lines — alphabetical characters, numerals, and symbols. Changing the contrast on the display is also available, as is back lighting if your program allows it (refer to the section Back Lighting on page 5-6).

Keyboard

The keyboard contains all the operating and data entry keys. Refer to the section The

Keyboard on page 5-6 for more keyboard information.

Battery Pack Compartment

This compartment houses a NiCd battery pack or a carrier containing one 9-Volt alkaline battery.

Battery Recharge Contacts

These contacts are used to recharge the battery pack in the terminal while it is in a cradle or connected to the PC Adapter. Refer to Chapter 6 for more information on battery charging.

Optical Connector

The optical connector in the terminal aligns with the optical connector in the cradle terminal slot or the Printer Interface Module (PIM) to enable the terminal to send and receive data or to print.

Trigger

Pull the trigger to power on the terminal or to scan bar codes.

Wrist Strap

Place the wrist strap over your wrist to help you hold the terminal.

1-3

Page 17

Series 68XX Product Reference Guide

Accessories

The following accessories are available for 68XX terminals.

Battery Chargers

68XX terminals use a ﬁve-cell 780 mAh or six-cell 600 mAh (intrinsically safe) Nickel Cadmium (NiCd) battery. NiCd batteries are charged using one of the charging accessories listed below.

Cradles

Cradles combine a communications device and battery charger, and are available with either one or four slots.

t 38/6860 Charging and Communications Module (CCM) — Four-slot module for

charging NiCd battery packs in the terminal and spare battery packs; also performs communications between terminals and a host, modem, or printer. Refer to Chapter 2, Hardware Setup.

t 38/6865 Cradle Base Unit — Single-slot cradle for charging NiCd battery packs; also

performs communications between terminals and a host, a modem, or a printer. Refer to Chapter 2, Hardware Setup.

t 38/6866 Cradle Base Module — Four-slot cradle for charging NiCd battery packs in

the terminal and for communicating between terminals and a host, a modem, or a printer. Refer to Chapter 2, Hardware Setup.

UBC Chargers

The NiCd battery pack can be recharged in a UBC 1000 or 2000 battery charger.

Printer Interface Module (PIM)

The Printer Interface Module works with the PC Adapter to perform communications between the terminal and a host PC or a printer without a cradle. Refer to the section The

PC Adapter on page 2-16.

PC Adapter

The PC Adapter works with the PIM to communicate with the host PC without a cradle or to charge a NiCd battery pack in the terminal without a cradle. Refer to the section The PC

Adapter on page 2-16.

1-4

Page 18

The Series 68XX System

Radio and Network Options

Spectrum One Network

The 6810 includes an internal radio frequency transmitter/receiver for use in a Symbol Spectrum One network.

Spectrum24 Network

The 6840 includes an internal radio frequency transmitter/receiver for use in a Symbol Spectrum24 network.

Unpacking

Remove the clear protective tape from the display and the optical connector. Save the shipping container for later storage or shipping. Inspect all equipment for damage

and make sure you have received everything listed on the packing slip. If you ﬁnd anything unsatisfactory or missing, contact your authorized customer support

representative immediately.

1-5

Page 19

Series 68XX Product Reference Guide

Before You Use the Terminal

The ﬁrst time you use your 68XX terminal, or the ﬁrst time you power it on after it has been stored without the battery pack, follow these steps in order.

Install and Charge the Battery

1. Install a battery pack in the terminal. Refer to Chapter 6, Maintaining the Series

68XX, for instructions.

2. If you hear a repeated tone or see a message on the display, recharge or replace the battery pack. Refer to Chapter 6, Maintaining the Series 68XX, for more information.

Load the Appropriate Software

What software you load and how you load it depends on the environment in which it will be used:

t If this unit is intended for use in batch applications (68XX) or in a Spectrum One

network environment (6810), refer to Chapter 3, Batch and Spectrum One T erminal

Setup, for information on downloading the software.

t If this unit is intended for use in a Spectrum24 network environment (6840), refer to

Chapter 4, Spectrum24 RF Terminal Setup, for information on downloading the

software.

1-6

Page 20

Chapter 2

Hardware Setup

The CRD 38/6865 and CRD 38/6866 cradles and Charging and Communications Module (CCM) 38/6860 provide RS-232 communication, charging, and storage capability for the Series 68XX terminals.

The PC adapter provides charging and communication capability for a Series 68XX terminal. This chapter provides instructions for setting up each of these devices for charging the

68XX’s NiCd battery, and for communicating with a host, printer, or modem.

2-1

Page 21

Series 68XX Product Reference Guide

38/6865 and 38/6866 Cradles

Before attempting to mount or connect the cradles, verify that you have the following parts:

CRD 6865 CRD 6866

✓ Single-Slot Cradle with Charging Slot:

t US Kit: 3865-110 t International Kit: 3865-111

✓ AC Power Supply

t US:59915-00-00 t International: 60507-00-00

✓ Null Modem Cable, DB 25 Male to DB 25

Female (p/n 25-19297-01)

✓ Null Modem Cable DB25 Male to DB 9

Female (p/n 25-19299-01)

✓ Wall Mounting Kit (p/n 3866-000) ✓ Two Wall Mounting Kits (p/n 3866-000) per

✓ Four-Slot Cradle

t US Kit: 3866-100 t International Kit: 3866-101

✓ AC Power Supply

t US:60153-00-00 t International: 60174-00-00

✓ Null Modem Cable, DB 25 Male to DB 25

Female (p/n 25-19297-01)

✓ Null Modem Cable DB25 Male to DB 9

Female (p/n 25-19299-01)

✓ Chaining Interconnect Cable

(p/n 60427-00-00)

38/6866

2-2

Page 22

Parts of the 38/6865 Cradle

Figure 2-1 shows the parts of the CRD 38/6865.

Screw Hole

Covers

Optical Connectors

Battery Contacts

Spare Battery Charging Slot

Hardware Setup

Power Port

Serial Port

CHARGING

LED

COMM

LED

Figure 2-1. Parts of the CRD 38/6865

Parts of the 38/6866 Cradle

Figure 2-2 shows the parts of the CRD 38/6866.

Power Port

Serial Port

Optical

Connectors

LED

COMM

LED

CHARGING

Figure 2-2. Parts of the CRD38/6866

Battery

Contacts

Screw Hole

Covers

2-3

Page 23

Series 68XX Product Reference Guide

Wall Mounting the 38/6865

The CRD 38/6865 can be wall-mounted on a wall bracket for convenience. To wall-mount the 38/6865:

1. Mark where you want the cradle positioned on the wall.

2. Using a fastener appropriate to the wall construction, insert and secure the fastener (Figure 2-3). Let the head protrude slightly.

Figure 2-3. Wall Mounting the 38/6865

3. Slide the bracket down over the head of the fastener.

4. Remove the black tape covers from the cradle screw holes (Figure 2-4).

2-4

Figure 2-4. Removing the Tape Covers

Page 24

Hardware Setup

5. Position the cradle on the bracket.

Figure 2-5. Secure Cradle to Bracket

6. Secure the cradle to the bracket using two #10 metal screws (Figure 2-5).

2-5

Page 25

Series 68XX Product Reference Guide

Table Mounting the 38/6866

Note:Installing the suction cup feet is not mandatory but helps keep the

cradle in place.

1. On the bottom of the cradle, thread each of the four suction cup feet into the screw holes.

2. Wet the base of each suction cup and secure the cradle to a smooth tabletop by pushing ﬁrmly down on the cradle (Figure 2-6).

Figure 2-6. Installing Suction Cups on

the CRD 38/6866

Wall Mounting the 38/6866

The 38/6866 can be wall-mounted on two mounting brackets. Follow the directions for wall mounting the 38/6865 cradle on page 2-4, using two brackets.

2-6

Page 26

Hardware Setup

Connecting Power for the 38/6865 and 38/6866

Note:The process for connecting power is the same for both cradles.

1. Connect the power supply cord’ s round plug to the power connector on the left side

of the cradle.

2. Connect the power supply’s AC plug to a standard electrical outlet.

The green and red indicators light for 3 seconds, blink for 3 seconds, then go out.

38/6865

38/6866

Figure 2-7. Connecting the 38/6865 and 38/6866 to a Power Source

2-7

Page 27

Series 68XX Product Reference Guide

Connecting for Data Communications

To connect the CRD 38/6865 or CRD 38/6866:

1. Be sure to unplug the cradle’s power supply before connecting the serial cables.

2. Turn off the PC.

3. Plug the RS-232 serial cable’s DB-25 connector in the cradle’s communication port (Figure 2-8).

4. Connect the cable’s other connector to the host computer’s serial (COMM) port.

5. Reconnect the cradle’s power supply

2-8

38/6865

38/6866

Figure 2-8. Connecting the 38/6865 and 38/6866 Cradles for Communications with Computer, Printer, or Modem

Page 28

Hardware Setup

Connecting the CRD 6866 to Other Cradles

Up to twenty-ﬁve 38/6866 cradles can be connected in a series using an RS-232 inter-cradle cable (p/n 60427-00-00) between each cradle.

Caution

Each cradle must have its own power supply; any other power hook-up method is unsafe.

1. Plug one end of the inter-cradle cable into the communication port located on the

right end of the ﬁrst cradle.

2. Plug the other end of the inter-cradle cable into the communication port located

below the power connector on the left end of the second cradle.

3. Connect the power supply to the second cradle as described in Connecting Power for

the 38/6865 and 38/6866.

4. Repeat the above steps for any additional cradles being added to the chain.

Chaining Interconnect Cable (p/n 60427-00-00)

Figure 2-9. Connecting the 38/6866 to Other Cradles

2-9

Page 29

Series 68XX Product Reference Guide

38/6860 CCM

Before attempting to mount or connect the cradles, verify that you have the following parts:

✓ Four-slot CCM Kit (includes power supply, mounting brackets, and

hardware

t US: 3860-100 t International: 3860-101

✓ AC Power Supply

t US: 58690-00-00 t International: 58690-01-00

✓ Null Modem Cable

t DB-25 Female to DB-25 Female (p/n 59846-00-00) t DB-25 Female to DB-9 Female (p/n 25-19298-01)

✓ CCM Four-Slot Add-on Kit (includes CCM, coupling kit, and

mounting brackets)

t p/n 3861-101

Parts of the CCM 38/6860

Figure 2-10 shows the parts of the CCM 38/6860.

Battery Charging Contacts

TERMINAL

IN COMM

TERMINAL

CHARGE

BATTERY CHARGE

Power Port

Communications

Port

Optical

Connectors

LEDs:

Figure 2-10. Parts of the CCM 38/ 6860

2-10

Spare Battery

Charging Slot

Page 30

Hardware Setup

Wall Mounting the CCM

The CCM 38/6860 can be table or wall mounted. To wall mount the CCM:

1. Attach the wall-mounting brackets to the bottom of the CCM using the four crosshead machine screws provided, as shown in Figure 2-11:

Attach Bracket

to CCM

with 2 Screws

Attach Bracket

to Wall

with Appropriate

Hardware

Figure 2-11. Wall Mounting the CCM

2. Position the CCM with attached brackets on the wall.

3. Insert the appropriate wall-mounting hardware into the bracket holes as shown in Figure 2-11 and secure.

Note:Appropriate wall-mounting hardware to be provided by customer.

2-11

Page 31

Series 68XX Product Reference Guide

Coupling CCMs

Up to four 38/6860 CCMs can be coupled together for table or wall mounting, with power provided by a single power supply attached to the left-most CCM. To couple two or more CCMs for table or wall mounting:

1. Verify that add-on 3861-101 kit contains the following parts:

s 1 CCM s 1 coupling bracket s 6 cross-head screws s 2 ﬂat-head screws

2. On the add-on (or right-hand) CCM, use 3/16-inch driver to remove the jack screws securing the communications port, ONE A T A TIME, and replace them with the ﬂathead screws.

Note:Be sure to remove the jack screws one at a time; otherwise, the

connector will fall into the housing.

3. Mate the power port on the right side of the ﬁrst cradle with the power port on the left hand side of the second cradle.

4. Place the coupler between the CCMs, aligning the holes in the coupler to the holes in the CCM’s base (Figure 2-12).

5. Install 6 cross-head screws through the coupler into the CCMs and tighten.

6. If you wish to wall mount the coupled CCMs, proceed as directed in W all Mounting the CCM.

Screws

Coupling

2-12

Screws

Figure 2-12. Coupling Two CCMs

Page 32

Hardware Setup

Connecting Power to the 38/6860 CCM

Only the power connection is required for charging batteries in the CCM.

1. Install the power supply.

a. Attach the power supply to the left side of the CCM as shown in Figure 2-13

using two cross-head screws.

b. Connect the power supply plug to an AC wall outlet.

2. When the CCM is connected to power, all the LEDs ﬂash at the same time for 3

seconds, ﬂash once from left to right, and turn on for 3 seconds before going out.

Power Supply

Insert Screw

LEDs

Null Modem Cable

Figure 2-13. Connecting the 38/6860 CCM for

Charging and Communications

CCM

2-13

Page 33

Series 68XX Product Reference Guide

Connecting the CCM for Serial Communications

Note:Both the communications cables and the power supply connection are

required for performing communications through the CCM.

1. Turn off the PC.

2. Plug the RS-232 null modem cable’ s DB-25 connector in the cradle’ s communication port.

3. Connect the cable’s other connector to the host computer’s serial (COMM) port.

Daisy-Chaining Two or More CCMs

Up to twenty-four 38/6860 CCMs can be daisy-chained together for charging and communications. To daisy chain two or more groups of four CCMs requires:

t one 25-pin, male-to-female, straight-through RS-232 cable per group of coupled

CCMs and

t one power supply per group of coupled CCMs.

Depending on how close together you place the CCMs, the cables can be from 1-foot to 10feet long.

One Power Supply

and RS-232 Cable

per Group of

Coupled CCMs

(a “Group” Can

Number from

1 to 4 CCMs)

2-14

Figure 2-14. Daisy-Chaining Multiple 38/6860 CCMs

First

Coupled

Group

RS-232

Cable

Second

Coupled

Group

Page 34

Hardware Setup

To chain the CCMs:

1. Couple the CCMs as directed in the section Coupling CCMs.

2. In the ﬁrst coupled section, connect the serial cable to the left-most CCM.

3. Connect the RS-232 cable’s (male or female) DB-25 connector in the serial port of

the right-most CCM in the ﬁrst coupling.

4. Connect the (male or female) DB-25 in the serial port of the left-most CCM in the

second coupling.

5. Connect the power supplies for each coupled section as directed in Connecting

Power to the 38/6860 CCM.

2-15

Page 35

Series 68XX Product Reference Guide

The PC Adapter

The PC Adapter works with the Printer Interface Module (PIM). With this arrangement, you can perform these tasks:

t Communicate to and from the PC without a 6860, 6865, or 6866 cradle t Charge the NiCd battery pack in the terminal without a cradle.

Parts of the PC Adapter

The parts of the PC adapter are shown in Figure 2-15 and described below.

PIM

PC Adapter

DB-9 Connector

RS-232 Pin Port

Power Supply Port

Battery Charge Indicator LED

Figure 2-15. Parts of the PC Adapter

t The Battery Charge Indicator LED ﬂashes when the terminal power is turned on and

while the terminal's NiCd battery pack is being charged.

Note:When power to the PC Adapter is turned on, NiCd battery charging

begins automatically and continues for 7 hours.

The LED ﬂashes once when the terminal is turned on. It remains steady while the terminal is powered and blinks slowly during downloading.

t The RS-232 25-pin port is used to attach a null modem cable that connects to a PC

or other RS-232 device. See Appendix A for null modem pin-outs.

t The DB-9 connector is used to attach the PIM’s DB-9 connector. t The power supply port is used to attach the 15-Volt power supply.

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Hardware Setup

Connecting the PC Adapter to 68XX and Serial Device

To set up the PC Adapter (refer to Figure 2-16):

PIM’s Optical

Connector

PIM

Power Supply

DB-25RS-232 Cable

Connector

Adapter

Power Supply

Port

DB-9 Port

Figure 2-16. Setting Up the PC Adapter

1. Turn the PC and terminal OFF.

2. Plug the PIM’s DB-9 connector in the PC Adapter’s DB-9 port.

3. Attach the PIM’s optical connector to the 68XX’s port by inserting the clips on the

connector in the slots on either side of the port (see Figure 2-17).

PIM

Optical Connector

68XX’s Optical

Port

Slots

Clips

PIM Cable

Figure 2-17. Attaching the PIM’s Optical Connector

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Series 68XX Product Reference Guide

4. Connect the RS-232 cable’s DB-25 connector in the PC Adapter’s RS-232 port.

5. Plug the other end of the RS-232 cable in the RS-232 device (e.g., host PC).

6. Plug the jack end of the 16-Volt power supply into the power supply port.

7. Plug the 15-Volt power supply’s cube into an electrical outlet. The Battery Charge Indicator LED ﬂashes when the 68XX is powered on.

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Chapter 3

Batch and Spectrum One Terminal Setup

Introduction

Before using a Series 6800 terminal, perform the following procedures:

t Install the battery (refer to Chapter 6, Maintaining the Series 68XX) t Charge the battery (refer to Chapter 6, Maintaining the Series 68XX) t Load the system ﬁles and application(s).

Programs are stored in the terminal’ s nonvolatile memory (NVM), also called the application EEPROM.

Hardware Requirements

The following equipment is required to initialize a batch or a Spectrum One radio terminal:

t 6800 or 6810 terminal t One or more 38/6860 or 38/6865 cradles, or 38/6866 CCM

t PC adapter with Printer Interface Module (PIM) t A straight-through RS-232 null modem cable with male DB-25 connector at one end

and female DB-25 connector at the other end

t Power Supply t Host Computer

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Series 6800 Product Reference Guide

Refer to Chapter 2, Hardware Setup, for instructions on setting up the cradles or PC Adapter for communications.

Communications

For terminals being used in a direct communications (batch) environment or a Spectrum One network environment, applications are transferred from a host computer to the terminal:

t over a communications line using a null modem connected to the cradle

t through the PC Adapter.

The procedure uses the SENDHEX command on the host computer and the Program Loader function (from Command Mode) on the terminal.

Note: For details on the SENDHEX command, refer to the Series 3000

Application Programmer's Manual.

Other software may be used in place of SENDHEX.

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Batch and Spectrum One Terminal Setup

Loading the Program

To download the program, initiate the communications software on the host computer and terminal as described in the following sections.

Note: Communications parameters speciﬁed on the host and the terminal

must match. These parameters typically are:

38400 bps 7-bit parity Odd parity Xon/Xoff ßow control

To program the EEPROM, the terminal must be connected to the host through a cradle, 6860 CCM, or PC Adapter with PIM.

Initiate Host Communications Software

Note: To cancel communications at any time during the session, press

CLEAR on the terminal. The session stops immediately.

1. Power on the host computer.

2. Start the communications program.

3. Enter the SENDHEX command.

sendhex pgmname 38400 com2

where:

SENDHEX is the command pgmname is the application being loaded (.hex extension is optional) parameters Communications parameters follow the program name.

Parameters include baud rate, communications port, data bits, parity, and ﬂow control. To accept the default parameters, do not enter a value.

In the example, the baud rate is set to 38400 bps and the communications port to COM2. The default values are accepted for the remaining parameters.

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Series 6800 Product Reference Guide

Note: Versions of SENDHEX earlier than 3.0 do not support ﬂow control.

If you use an earlier version and encounter communication errors, use a lower baud rate.

4. SENDHEX displays the prompt:

Press <Enter> to begin communications.

5. Do NOT press <ENTER> yet. Before starting communications (refer to Starting

Communications), set up the terminal as directed in Initiate Terminal

Communications.

Initiate T erminal Communications

1. Boot the terminal to command mode. Refer to Chapter 5, Operating the Series

68XX, for a list of the boot to command mode sequences.

The terminal displays the following:

COMMAND MODE

Select function Self test

2. Scroll through Command Mode options using UpArrow or DownArrow until "Program loader" is displayed. Press <ENTER>.

3. The terminal displays:

Program loader WARNING: EEPROM WILL BE ERASED CONTINUE? <ENT>

Before loading the new application, erase the NVM’s original contents.

Note: To cancel this operation, press <CLEAR>.

4. Press <ENTER> to erase the EEPROM. Wait while the EEPROM is erased. When complete, the program prompts for the

communications parameters.

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Batch and Spectrum One Terminal Setup

5. Baud Rate.The terminal displays:

Comm Parameters

Baud 4 9600

Scroll through the list using UpArrow or DownArrow. When the correct rate is displayed (38400 is recommended), press <ENTER>.

6. Data Bits. The terminal displays:

Comm Parameters

Data Bits 7

Press <7> (recommended) or <8> to specify data bits, or scroll through the list using UpArrow and DownArrow. Press <ENTER> when the correct value is displayed.

Note: If 8 data bits is selected, the program selects "No parity" and skips

the next step.

7. Parity. If 7 data bits is selected, the terminal displays:

Comm Parameters

Parity Odd

Press the ﬁrst letter of a parity option (Even, Odd, None, Space, or Mark), or scroll using UpArrow and DownArrow and press <ENTER> when the correct value is displayed.

8. Flow Control. The terminal displays:

Comm Parameters

Flow Control None

Press the ﬁrst letter of a ﬂow control option (None, Xon/Xoff, or RTS/CTS), or scroll using UpArrow or DownArrow and press <ENTER> when the correct value is displayed.

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Series 6800 Product Reference Guide

Starting Communications

1. The terminal is ready to receive the program from the host PC and displays:

Comm Parameters

Start? <ENT>

2. Press <ENTER> on the terminal.

3. Press <ENTER> on the host computer. SENDHEX begins transmitting the program image. When communications are established, the terminal displays:

Program loader

Receiving: XXXX

During program loading, the display shows the program segment address being transferred (XXXX).

4. When the transmission is complete, the terminal displays:

Program loader

Status 0000

A status of 0000 (all zeros) indicates a successful transfer. Other status values indicate an error. These values are provided in Appendix B, Communications Status

Codes.

If you received an error, press <Clear> on the terminal to return to the Command Mode main menu.

Ending Communications

To return to the Command Mode main menu:

1. Press <Clear> on the terminal.

2. Power down the terminal.

3. Detach any cables connected to the terminal.

4. Reboot the terminal using the appropriate cold boot sequence described in Chapter

5, Operating the Series 68XX, in the section Booting a Series 68XX.

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Chapter 4

Spectrum24 RF Terminal Setup

Spectrum24 T erminals

In Spectrum24 terminals, wireless connectivity is accomplished using standard communications protocols. Because they are standard, the protocols are generalized and take up considerably more space on the terminal’s NVM than is required for Spectrum One® terminals. Because there is less space available in NVM for application ﬁles, the terminal operates with an additional megabyte of non-volatile memory or ﬂash disk. This extra memory is used to reduce not only the boot times but also the time and resources required to load applications into the terminal. The ﬂash disk also offers the possibility of running multiple applications from the same terminal (refer to the section Multiple Applications on

the Same T erminal for more information). W ith version 3.03 or later of the system software

(LWP.HEX), the terminal can also run diagnostic tools.

Accessing the Flash Disk

The ﬂash disk is accessed through a driver, FLASHDSK.SYS, which makes the ﬂash disk appear to a program as another disk drive (E:). The drive has characteristics of fast reading but slow writing (e.g., even for the smallest ﬁles, the write process takes 3-4 seconds). These characteristics make it ideal for ﬁles that are written once, accessed often, and seldom updated.

We recommend that you use the ﬂash disk (E:) mainly for application and conﬁguration ﬁle storage. It is important to note that because of the slow writing time (3-4 seconds), writing ﬁles during a power interruption (low battery, dead battery, suspend, power off, or power failure) could corrupt the disk. Be sure to only write data to the disk with the terminal connected to external power or with the battery fully charged to avoid problems. To avoid overwriting the ﬂash disk by mistake, the ﬂash disk is set to read-only mode for normal operation.

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Series 6800 Product Reference Guide

Standard Spectrum24 Software

The 6840 comes with the system software installed, including:

t Spectrum24 radio drivers t TCP/IP software t conﬁguration ﬁles t various utilities.

A BIOS of version 3.08 or later is required. The default ﬁles cover most expected installations/initializations with minor changes as

detailed in this chapter. If your requirements are more advanced, refer to the SLASAP.COM documentation for more

information on the Spectrum24 RF network, SLAODI.COM, the Symbol-provided ODI driver, and the conﬁguration ﬁle setups required for various platforms.

Boot Options & Internet Addressing

Each 6840 requires a unique internet address (IP address), allowing messages it sends and receives to be correctly routed over networks conforming to the TCP/IP protocol standards. These addresses can be administered and entered manually , or administered and allocated by a server on the network.

By default, the 6840 uses NOBOOT (manual entry) to deﬁne the IP address. To set the IP address, use the CFG24 utility described later in this chapter in the section Initializing the

Series.

T wo protocols are deﬁned for the IP address allocation on the network: BOOTP and DHCP. T o allocate IP addresses through a BOOTP or DHCP server, you must change the boot option in the conﬁgurator using the Boot Mode parameter.

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Spectrum24 RF Terminal Setup

Initializing the Series

To initialize a 6840 which has LWP.HEX version 3.03 or greater loaded:

Note: This section covers speciﬁc settings required on ﬁrst booting the 6840

out of the box. For a complete review of the CFG24 screens, refer to Appendix E, Spectrum24 Utilities.

1. Insert a charged battery in the 6840. Refer to Chapter 6 for instructions on charging

and installing a battery.

2. Cold boot the 6840.

For the 46-key 6840:

s Press and hold <A + B + D>. s Press and release PWR. s Release <A + B + D>.

3. The 6840 loads software, then brings up the Spectrum24 Conﬁgurator (CFG24)

menu, shown in Figure 4-1.

Note: CFG24 comes up automatically after the ﬁrst initialization out of the

box. On subsequent initializations, type CFG24 at the DOS prompt to bring up the conﬁgurator.

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Series 6800 Product Reference Guide

CONFIGURATOR 1.XX View config params Net Id Subnet Mask Default Router Terminal IP Address Diversity Terminal Sleep Mode Boot Mode Power Management Exit áâ, Clear, Enter

Figure 4-1. CFG24 Main Menu

On the 6840 screen, the top and bottom lines of the menu are displayed, and the remaining lines are viewed by scrolling. In this menu, pressing <CLEAR> has the same effect as selecting Exit.

4. The 6840 initially is set to NOBOOT mode. T o conﬁgure the terminal for operation, set up the parameters provided in T able 4-1 (the procedures are detailed in the steps below).

Table 4-1. Spectrum24 Conﬁguration Parameters

Net Id The Net Id identiﬁes the radio network and differentiates

between different radio networks. All equipment on one network must use the same Net Id.

Set to the same value speciﬁed for the Spectrum24 Access Points (APs).

Boot Mode The boot mode indicates the source of the terminal’s IP address.

If this value is set to “Manual entry”, you must enter a terminal IP address through CFG24.

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Spectrum24 RF Terminal Setup

Table 4-1. Spectrum24 Conﬁguration Parameters (Continued)

Terminal IP Address Required if you are not using a boot server to allocate IP

addresses (BOOTP or DHCP). Set as advised by your LAN administrator. Note: Take care entering this value! The IP address must be

unique in the network or communications will be unpredictable.

Subnet Mask Set as advised by your LAN administrator.

Note: If you change boot mode, the value set by a server

overrides this value.

Default Router The default router is the address of the node where all packets

destined for remote networks will be sent. Set as advised by your LAN administrator. Note: If you change boot mode, the value set by a server

overrides this value.

Diversity Determines whether the radio ﬁrmware attempts to use one or

two antenna ports for communications. It is important to match this setting with the actual number of antennas in use.

If set to “Y es”, the radio ﬁrmware attempts to use both antenna ports for communications.

The 6840 has one antenna. Set to “No”.

Terminal Sleep Mode Determines whether radio is powered off after the terminal

enters sleep mode due to inactivity. Refer to Appendix E for more information.

The default value is “On”.

Power Management If power management is set to PSP, the radio powers up only

when there is trafﬁc on the network. If it is set to CAM, the radio is always ready to receive. Use the PSP setting to save battery life.

The default value is “PSP”.

a. To view the 6840’s default parameters, select VIEW CONFIG PARAMS (Figure

4-2).

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Series 6800 Product Reference Guide

This screen is for display only; it is not a data entry screen. Use it to review the terminal’s IEEE (or MAC) address, IP address, and Net Id. Press <CLEAR> or <ENTER> to return to the main menu.

VIEW CONFIG PARAMS Terminal IEEE addr 00:a0:f8:00:02:b8 Terminal IP Address

157.235.93.186 Net Id = 150

áâ, Clear, Enter

Figure 4-2. View Conﬁguration

Parameters Screen

b. To change the Net Id, select Net Id from the CFG24 Menu. The Net Id screen

(Figure 4-3) is displayed.

NET ID Enter Net Id(hex): 150

4-6

BkSp, Clear, Enter

Figure 4-3. Net Id Screen

To change the current Net Id value, backspace over the current value and type a new value, in hexadecimal format, in the range 101 to 1FE. Alphabetical hex values can appear in upper or lower case. The default value is 101.

Press <ENTER> to effect the change. Press <CLEAR> to exit without changes.

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Spectrum24 RF Terminal Setup

c. Select Subnet Mask from the main conﬁguration menu. The Subnet Mask screen

(Figure 4-4) is displayed.

SUBNET MASK Enter Subnet Mask:

255.255.255.0

Bksp, Clear, Enter

Figure 4-4. Subnet Mask Screen

T o change the current Subnet Mask setting, backspace over the current value and type a new value, in decimal form. Each part of the four-part address must be in the range 0 to 255. The default value is 255.0.0.0.

Press <ENTER> to effect the change. Press <CLEAR> to exit without changes.

d. Select Default Router from the main conﬁguration menu. The Default Router

screen (Figure 4-5) is displayed.

DEFAULT ROUTER Enter Default Router

157.235.93.178

BkSp, Clear, Enter

Figure 4-5. Default Router Screen

To change the current Default Router setting, backspace over the current value and type a new value, in decimal form. Each part of the four-part address must be in the range 0 to 255. The default value is 0.0.0.0.

Press <ENTER> to effect the change. Press <CLEAR> to exit without changes.

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Series 6800 Product Reference Guide

e. Select Terminal IP Address from the main conﬁguration menu. The Terminal IP

Address screen (Figure 4-6) is displayed.

TERMINAL IP ADDRESS Enter IP address:

157.235.93.186

BkSp, Clear, Enter

Figure 4-6. Terminal IP Address Screen

T o change the current Terminal IP Address, backspace over the current value and type a new value in decimal form. Each part of the four-part address must be in the range 0 to 255. The default value is 0.0.0.0.

Press <ENTER> to effect the change. Press <CLEAR> to exit without changes.

f. Select Diversity from the main conﬁguration menu. The Diversity screen (Figure

4-7) is displayed.

DIVERSITY 2 antennas (Yes/No) Yes

4-8

áâ, Clear, Enter

Figure 4-7. Diversity Screen

T o change the current Diversity setting, use the cursor keys to toggle between

áâ

the settings “Yes” and “No”. For the 6840, set Diversity to “Yes”. Press <ENTER> to effect the change. Press <CLEAR> to exit without changes.

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Spectrum24 RF Terminal Setup

áâ

g. Select Terminal Sleep Mode from the main conﬁguration menu. The Terminal

Sleep Mode screen (Figure 4-8) is displayed.

TERMINAL SLEEP MODE Radio state: On

áâ, Clear, Enter

Figure 4-8. Terminal Sleep Mode Screen

To change the current Terminal Sleep Mode, use the cursor keys to toggle

áâ

between the “On” and “Off” settings. The default setting is “On”. Press <ENTER> to effect the change. Press <CLEAR> to exit without changes.

h. Select Boot Mode from the main conﬁguration menu. The Boot Mode screen

(Figure 4-9) is displayed.

BOOT MODE IP address from: Manual entry

áâ, Clear, Enter

Figure 4-9. Boot Mode Screen

To change the current boot mode, use the keys to toggle among the three settings: “Manual entry”, “BOOTP”, and “DHCP”. Refer to Appendix E for a complete explanation of the three boot modes.

Press <ENTER> to effect the change. Press <CLEAR> to exit without changes.

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Series 6800 Product Reference Guide

i. Select Power Management from the main conﬁguration menu. The Power

Management screen (Figure 4-10) is displayed.

POWER MANAGEMENT Radio Power Mode PSP

áâ, Clear, Enter

Figure 4-10. Power Management Screen

To change the current power management mode, use the keys to toggle

áâ

between the settings “PSP” and “CAM”. The default setting is “PSP”. Press <ENTER> to effect the change. Press <CLEAR> to exit without changes.

5. When all of your changes are made, press <CLEAR> to return to the main conﬁguration menu.

6. Select Exit from the main conﬁguration menu and press <ENTER> to exit the conﬁgurator.

The 6840 displays the message:

...updating config data

and proceeds with the initialization which writes the conﬁguration values to a R/W non-volatile section of radio ﬂash memory.

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Spectrum24 RF Terminal Setup

Initiating Network Connection

As the initialization continues, the terminal attempts to associate with the Spectrum24 AP using the default or newly entered Net Id.

Series 684X Association with AP Not Successful

If the 6840 is unable to associate with the AP (the Net Id is wrong or forgotten), it displays the message:

STAT24 Ver 1.XX NOT Associated

for a few seconds. A second message follows:

Terminal cannot associate with AP. You’re out of range or not configured. Ctrl+C to end or other key to retry. Strike any key when

ready.....

The 6840 continues trying to connect until the attempt is cancelled.

1. Press <Ctrl + C> to end the attempt. The 6840 displays the message:

Halt Batch process Y/N?

2. Type Y to exit to the DOS prompt (D:).

3. At the DOS prompt, type CFG24 and press <ENTER> to initiate the Conﬁgurator

and bring up the Conﬁgurator screen.

4. V erify the Net Id with the LAN administrator to ensure you are entering the correct

value.

5. V erify other parameters and proceed as directed in the section Initializing the Series,

beginning with step 4a.

Series 684X Association with AP Successful

If the association is successful, the terminal begins operating using the software ﬁles loaded on the ﬂash disk.

On ﬁrst initialization, you probably don’t have applications loaded. Proceed with loading the applications as directed in Installing Application Software on Flash Disk. On subsequent initializations, if only one application is loaded, that application is displayed automatically. If you loaded multiple applications, an application selection menu is displayed early in the initialization process. Select the application to load for the current session and proceed.

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Series 6800 Product Reference Guide

Installing Application Software on Flash Disk

Note: LWP.HEX version 3.03 or greater is required on the 6840 for this

process. If you are not sure of the terminal’s hex version, boot (initialize) the 6840. The hex version is displayed for approximately 5 seconds during the initialization process.

Installing application software on the 6840 ﬂash disk includes downloading a HEX ﬁle to the 6840, using SENDHEX on the PC and a batch ﬁle (_L.BAT) that runs Program Loader on the terminal, then re-initializing the terminal. On the initial boot after a software download, the 6840 copies the software ﬁles on to the ﬂash disk, and remembers that the copy occurred, ensuring that it is not repeated each time the WWC is booted.

The hardware required for performing the download includes:

t 6840 terminal t conﬁguration cradle (38/6860, 38/6865, or 38/6866) t DOS PC t RS-232 serial null modem cable

Initiate Host Communications on the PC

To update the hex image:

1. Power on the host computer.

2. On the PC, change to the directory where the application’ s hex ﬁle is stored and type the following command at a DOS prompt:

SENDHEX <file name> 384 [1|2]<ENTER>

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Spectrum24 RF Terminal Setup

where:

SENDHEX is the command <ﬁle name> is the hex ﬁle for the application being loaded. There may be other

application hex ﬁles which load other software (e.g., STEP version 2.6.0 or greater, or TelNet Clients 3.0 or greater) to the ﬂash disk.

Note: Be sure to use applications that are ﬂash-disk enabled. 38400 is the baud rate. [1|2] sets the host communications port the cradle is attached to.

The following message is displayed:

Press <ENTER> when remote is ready. ESC to abort...

3. Do NOT press <ENTER> yet. Set up the 6840 using the _L.BAT utility as directed in the section Running _L.BAT.

Running _L.BAT

1. Place the 6840 in a conﬁguration cradle.

2. Power the terminal on.

3. At a DOS prompt on the 6840, type _L<ENTER> using the keystrokes listed below. For the 46-key 6840:

4. The terminal boots and displays the message:

Symbol Technologies NVM Loader 2.X-XX

Connecting to Host

5. Press <ENTER> on the host PC.

6. The batch ﬁle runs Program Loader with the communications parameters set to 38,400 bps, 7 data bits, odd parity, and no ﬂow control. The 6840 displays the screen:

Symbol Technologies NVM Loader 2.09-XX

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Series 6800 Product Reference Guide

Address: XXXX

7. When the hex download is complete, the 6840 automatically reinitializes (warm boots) and copies the ﬁles in the software package to the ﬂash disk. If the 6840 does not reinitialize, re-initialize the 6840 using the following key sequence:

Note: The 6840 must be re-initialized to copy the software to the ﬂash disk.

For the 46-key 6840:

s Press and hold the 4 and 5 keys. s Press and release PWR. s Release the 4 and 5 keys.

Note: If you get a timeout message at any time during the procedure, press

<ENTER> to return to the screen.

8. The software is copied on to the ﬂash disk.

9. Proceed with initializing the network connection as described in the section Initiating

Network Connection.

Note: If you downloaded multiple applications, a “select” screen appears

before the 6840 attempts to associate with an AP, requesting that you select an application.

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Spectrum24 RF Terminal Setup

Updating System Software on Flash Disk

Updating the LWP hex image means loading the new system ﬁles on the ﬂash disk using the SENDHEX utility on a PC. It is possible to perform this update on multiple terminals in a cradle at one time, with each terminal running Program Loader from Command Mode.

Note: The 6840 is shipped with the LWP hex ﬁle installed. Use this

procedure ONLY:

• to load a new version of LWP greater than 3.03

• if you experience serious difﬁculties

• if you are so directed by Symbol’s Technical Support staff.

Option: Using _L.BAT to Update System Software

If the 6840 terminal contains a LWP hex ﬁle of version 3.03, you can follow the instructions for installing application software on the ﬂash disk using _L.BAT through step 6, when the terminal is reinitialized. Proceed to step 6 of this procedure at that point.

Note: Be sure, when entering the SENDHEX command on the PC, to issue

the command from the directory where the hex ﬁle (LWP.HEX) is stored.

Initiate Host Communications on the PC

To update the system software:

1. Power on the host computer.

2. On the PC, change to the directory where the system hex ﬁle (LWP.HEX) is stored

and type the following command at a DOS prompt:

SENDHEX LWP 384 [1|2] <ENTER>

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Series 6800 Product Reference Guide

where:

SENDHEX is the command. LWP is the hex ﬁle being loaded. LWP.HEX is the hex ﬁle speciﬁcally for

the system ﬁles. There may be other hex ﬁles which load other

software, such as applications, to the ﬂash disk. 384 is the baud rate (38,400 bps). [1|2] sets the host’s communication port the cradle is connected to.

The following message is displayed:

Press <ENTER> when remote is ready. ESC to abort...

3. Do NOT press <ENTER> yet. Set up the terminal as described in Initiate Terminal

Communications.

Initiate T erminal Communications

1. Power off the 6840 and place it in the cradle.

2. Boot the 6840 to Command Mode. For the 46-key 6840:

s Press and hold <F + I >. s Press and release PWR. s Release <F + I >.

The terminal displays the function selector screen:

COMMAND MODE

Select function Self Test

3. Scroll through the Command Mode options using or until “Program loader”

is displayed. Press <ENTER>.

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Spectrum24 RF Terminal Setup

4. The 6840 displays:

Program loader WARNING: EEPROM WILL BE ERASED CONTINUE?

<ENT>

Note: To cancel this operation, press <CLEAR>.

5. Press <ENTER> to erase the EEPROM.

Wait while the EEPROM is erased. When complete, the program prompts for the communications parameters.

6. Set the parameters to 38,400 bps, 7 data bits, odd parity , and no ﬂow control. Press

<ENTER>.

Start Communications

1. The 6840 displays:

Comm Parameters

Start? <ENT>

2. Press <ENTER> on the 6840.

3. The 6840 displays:

Comm Parameters

Receiving: XXXX

If the host is not ready or if the cable is not connected properly between the host PC and the cradle, the 6840 displays:

Awaiting DSR

4. Press <ENTER> on the host PC to start the download. The 6840 displays:

Program loader

Status XXXX

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Series 6800 Product Reference Guide

5. When the transmission is complete, the 6840 displays:

Program loader

Status 0000

A status of 0000 (all zeroes) indicates a successful transfer. If the status is other than 0000, check the cable connections between the host PC and the cradle and repeat the process. If the problem persists, contact the Symbol Support Center for assistance.

6. When the download is complete, the 6840 displays the following query:

LWP.HEX Ver X.XX Loading system files

1. Reformat flash

2. Use flash as-is Select [1,2]:

Caution

Reformatting the ﬂash removes all system ﬁles and applications stored on the ﬂash disk.

Select 1, Reformat ﬂash, ONLY if you have problems with the 6840’s oper - ation. Select 2, Use ﬂash as-is, to update the ﬂash while retaining the existing contents.

7. If you select 1, the 6840 displays the message:

Are You sure Y or N

8. Press Y to continue with the reformat or N to cancel and press <ENTER>. The 6840 ﬁnishes reformatting (if requested), copies the ﬁles to the ﬂash disk, and

executes them.

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Spectrum24 RF Terminal Setup

Compatibility Issues When Updating

While the order in which software packages are loaded is not important, we recommend loading the system ﬁles, LWP.HEX, ﬁrst, before loading any application ﬁles. You don’t have to reload existing applications that conformed to previous standards for ﬂash disk applications. Loading just the system ﬁles allows the old applications to run with updated system software.

Note: Some conﬁguration changes may be required.

Complications: Naming Applications

In versions of LWP.HEX for ﬂash disk terminals prior to version 3.03, parameters were deﬁned in NET.CFG to specify the applications that would run on the terminal. If only one application was used and no applications were deﬁned in NET.CFG, the system gave the application the default name, APP. This can cause problems if you plan to add more applications to terminals using version 3.03 HEX ﬁles.

With LWP.HEX 3.03, the application entries in NET.CFG are not longer required. The system now decides which applications are installed on the terminal by scanning the ﬂash disk’s directories and ﬁles. If you had an original application with the default name APP, it will show up in the application selection menu as APP. If you updated that old application (e.g., created a version 3.03 HEX ﬁle of the application), the application selection menu will contain both versions, one called APP and one by the “real” name (e.g., STEP).

Because of this potential problem, if ALL the software on the ﬂash disk is being replaced in the update, we recommend reformatting the ﬂash disk using FLSHFMT . Reformatting deletes ALL the ﬁles on the ﬂash disk and eliminates this duplication.

Note: DO NOT run the FLSHFMT utility unless all the HEX ﬁles,

including LWP.HEX, are available to recreate the ﬂash disk ﬁle system.

Complications: System Parameters

In ﬂash disk terminals with a LWP.HEX version prior to 3.03, some system parameters were changeable only by editing NET.CFG (e.g., power management mode, boot mode, and diversity). These parameters were not saved in the radio ﬂash.

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When the LWP.HEX is updated to 3.03, these values revert to the defaults. Be sure to check them after LWP.HEX is installed. In particular, verify whether a BOOTP or DHCP server is being used to allocate IP addresses. The default boot mode in version 3.03 is manual entry of IP addresses. The terminal enters the conﬁgurator during the ﬁrst terminal initialization after the LWP.HEX upgrade, allowing you to check the settings.

Multiple Applications on the Same Terminal

The system ﬁles (from LWP.HEX) ﬁll over 200 KB of the ﬂash disk’s 1 MB. Current standard applications such as STEP or TN clients require between 100 KB and 150 KB of ﬂash disk. This leaves ample space for installing more than one application on a single 6840. T erminals have been conﬁgured to run as many as four applications, with a maximum of ﬁve applications allowed.

Individual applications may require special terminal conﬁgurations that can only be set at boot time, such as RAM disk size. The TN clients require conﬁguring a minimum-size RAM disk (<100 KB) because their limiting resource is program execution space. STEP , on the other hand, uses the RAM disk to hold forms. Some STEP application implementations use forms extensively and require a larger RAM disk (>100 KB). The application loaded last deﬁnes the size of the RAM Disk for all applications on the ﬂash disk.

Note: The system ﬁles contained in the LWP.HEX have the RAM disk

deﬁned as 80 KB. It is possible with multiple applications to have applications co-

existing on the terminal with conﬂicting memory requirements. If this occurs, work out a compromise value that both applications can work with before loading the ﬁles.

If multiple applications are installed on the 6840, a menu is presented during the initialization process where you select the application to run for this session. Switching between applications requires re-initializing the terminal and selecting an alternative application when prompted. On warm boots, the terminal re-initializes and reenters the same application that was selected before the re-initialization. On cold boots, if there are multiple applications available, an application selection menu is presented.

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Chapter 5

Operating the Series 68XX

Overview

This chapter describes how to operate a Series 68XX, including:

t Powering the 68XX on and off t Booting the 68XX t Adjusting the display contrast t Entering data using the keyboard t Entering data using the scanner t Capturing signatures t Communicating with a PC or printer t Communicating on an RF network.

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Normal Power On Techniques

There are several ways to power on a terminal. Each way lets you resume at the same location in the application where you left off.

Note: The Series 68XX terminals always check for enough battery power

for safe operation before they power on.

Removal From a Cradle

The terminal automatically powers on when it is removed from a cradle. While the terminal is in the cradle, the battery is constantly being charged. If you remove the terminal from the cradle but do not use it right away, press the PWR key to turn it off, or let it power off automatically. Refer to the section Restoring Power After Automatic Shutdown.

Keyboard

Your terminal can be programmed to power on from the keyboard in one of two ways:

t Press the PWR key only. t Press any key. t If you press the PWR key while the terminal is in the cradle, the terminal powers on.

If you leave the terminal in the cradle and press PWR to turn the terminal off, it appears to turn off; however, the terminal is on very low power.

See the your application guide or the Series 3000 Application Programmer's Guide for more information.

Real-Time Clock

If the application program allows it, the terminal can be powered on by the real-time clock. This lets the terminal perform unattended operations, such as an overnight communication session.

Laser Trigger

If the application program allows, you can power on the terminal by pulling the laser trigger.

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Operating the Series 68XX

Restoring Power After Automatic Shutdo wn

The terminal shuts off if you don't use it for an amount of time set by your application. Press the PWR key or press the trigger to restore power and return to your application.

Power Off

To perform a normal power off, press the PWR key or let the terminal shut down automatically as programmed. See your application guide or the section Restoring Power After Automatic Shutdown for more information. Consult your system administrator if you are unable to power off the terminal.

Forced Power Off

If pressing the PWR key does not turn off the terminal, force the power off to reduce battery drain and preserve your data.

To force power off, press and hold the PWR key for 15 seconds, until the terminal powers down.

Restarting After a Forced Power Off

When a terminal is powered off because of software or hardware failure, use the following methods to restart:

t Use the warm-boot procedure for a software failure. t When a warm boot fails, use the cold-boot procedure. t If a system software problem in the nonvolatile memory (NVM) occurs, see

Chapter 3, Batch and Spectrum One Terminal Setup.

Note: Do not use the PWR key to restart a terminal when it was forced off

due to defective system or application software in the NVM. Pressing the PWR key causes the program to resume where it stopped, trying to perform the same unsuccessful operation.

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Booting a Series 68XX

Warm Boot

A warm boot resets the operating system while preserving the RAM disk. To perform a warm boot:

1. Power off the Series 68XX.

2. Press and hold the 4 and 5 keys.

3. Press and release the PWR key.

4. Release the 4 and 5 keys.

The terminal displays conﬁguration information, copyright, RAM size, and expanded memory RAM size. Other information displayed depends on the operating system, installed device drivers, and AUTOEXEC.BA T commands. If this warm-boot procedure fails to restart the terminal, use the cold-boot procedure.

Cold Boot

A cold boot resets the BIOS and operating system; it erases and recreates the RAM disk. If the cold-boot procedure fails to restart the terminal, see Chapter 7, Error Recovery and

Troubleshooting.

Caution

This procedure permanently erases all data and software in the terminal unless they reside in NVM. Contents of RAM are lost.

To perform a system cold boot:

1. Power off the Series 68XX.

2. Press and hold the A, B, and D keys.

3. Press and release the PWR key.

4. Release the A, B, and D keys.

The terminal displays version information, copyright, RAM size, and installed expanded memory RAM size. Other information displayed depends on the operating system, installed device drivers, and AUTOEXEC.BAT commands.

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Operating the Series 68XX

Cold-Boot Failure

During a cold boot, the system brieﬂy displays a status line for each driver as it loads in the format:

0: Driver #.##

The line shows a status value, usually 0, followed by the name and version number of the driver. If the system halts at one of these lines and displays a status value other than 0, the displayed device driver failed to load properly.

If such a failure occurs, try cold booting the terminal again. If this does not solve the problem, call the Symbol Support Center.

More troubleshooting information is provided in the publications listed in Related Documentation at the beginning of this manual.

Boot to Command Mode

Command Mode provides functions for:

t Running the Self-Test program to verify that the hardware is operating properly

(refer to Chapter 7, Error Recovery and Troubleshooting).

t Performing a Memory Transfer to upload data from a terminal to a host system

(refer to Chapter 7, Error Recovery and Troubleshooting).

t Performing a Program Download to transfer an application from the host to a

terminal (refer to Chapter 3, Batch and Spectrum One Terminal Setup).

To boot to Command Mode:

1. Power the Series 68XX off.

2. Press and hold down the F and I keys.

3. Press and release the PWR key.

4. Release the F and I keys.

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Adjusting the Screen Contrast

Display Contrast

The screen’s contrast is adjustable to eight levels, making the display more readable in different lighting conditions, and at various temperatures.

t To reduce (lighten) display contrast, press FUNC X. t To increase (darken) display contrast, press FUNC Y.

Back Lighting

The backlight illuminates the display in dimly lit areas. To turn the back light on or off, press FUNC then L, or use the key sequence listed in your

application guide. The back light turns off automatically when the terminal is powered off or when the terminal has not been used for an amount of time set by the application. See the application guide for more information.

Entering Data

The Keyboard

The keyboard is used for entering data and issuing commands to the terminal. The keys on the keyboard are distinguished as modiﬁer keys and character keys. Because terminal keyboards have fewer keys than PC keyboards, each character key can produce more than the usual one or two characters. The modiﬁer keys, SHF (Shift), CTL, and FUNC, used individually or in combination, determine which character or special function the character keys produce.

Because the keyboard is programmable, your terminal may not work as described here. For more information and illustrations of other keyboard states, see the Series 3000 Application Programmer's Guide and your application guide.

Using the Keyboard

Except for during boot operations, the terminal expects the operator to press keys one at a time. If the terminal has been programmed for it (ERR3000 is loaded), and if two or more keys are pressed simultaneously , the terminal indicates a Double-Key or Too Many Key error.

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Operating the Series 68XX

The keyboard also has an optionally conﬁgurable auto-repeat function. If the application allows, a character repeats as long as the key is held down. If the key is pressed immediately following a modiﬁer key, the modiﬁer sequence affects only the ﬁrst occurrence of the character key.

Modiﬁer Keys

The Shift, Alpha, Function, and Control keys are modiﬁer keys. When pressed individually or in certain combinations, these keys change the keyboard state and possibly the character produced by the character key subsequently pressed. Refer to Table 5-1 for a list of the 68XX’s special keys.

For example, pressing <Func> followed by <Ctrl> produces Alt characters, with the same effect as pressing the Alt key on a PC.

Keyboard Speed

If your application program allows it, the characters may be set to appear faster or slower. Refer to the Series 3000 Application Programmer's Manual for more information.

Keyboard States

The keyboard states are listed below, in the order in which they take priority:

Unshifted Shifted Function Control

Momentary and Locked States

Each keyboard state is either momentary or locked. A momentary state lasts for only the following keystroke. A locked state lasts until the activator key is pressed again.

Only one momentary state can be active at a time. Momentary states always take priority over locked states. If you press several momentary state keys in a row , the system changes to the state of the last key pressed. For example, if you press SHF, then CTRL, the terminal enters the CONTROL state.

The CTRL, SHF, and FUNC keys activate a momentary state. If you press a momentary state key twice in a row, the system enters the state and then cancels it. For example, if you press SHF, SHF, the terminal is shifted and then immediately unshifted.

When batteries are low , the cursor changes. See Keyboard State Cursor Formats in Table 5-2.

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When an operator ends a momentary state (by toggling it off or by completing the key sequence), the system returns the keyboard to the last active locked state.

Note: Pressing the FUNC key does not clear the last momentary state.

However, pressing another momentary key after FUNC clears the FUNCTION state.

Table 5-1. Special Keys

Key Name Description

CTL (Control) Invokes the control command. FUNC (Function) Invokes the function command for certain utilities,

such as turning on the back light.

s Press FUNC and the corresponding numeric key

to produce function keys F1 to F10.

s Press FUNC, then to scroll left and FUNC to

scroll right.

s Press FUNC then BKSP to enter a blank space.

5-8

BKSP (Backspace) Erases information entered on the display one

character at a time. Information erased this way cannot be recovered. This key is also used to produce a break by pressing CTL, BKSP.

PWR (Power) Turns the terminal on and off. CLR (Clear) Partially or completely escapes from an application

level or screen. CLR also clears all data typed from the display.

SHF (Shift) Accesses the shifted keyboard. ENTER Places entered data into the terminal’s memory.

Move the cursor up, down. Press FUNC then to scroll left; press FUNC then to scroll right. Arrow key use depends on the application.

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Operating the Series 68XX

Keyboard Key Deﬁnitions

The standard tasks performed by the keys in their normal, unshifted state are shown in Figure

5-1 and listed in Table 5-1. For all other keyboard states, refer to Appendix B of the Series

3000 Application Programmer’s Reference Manual.

Figure 5-1. 46-Key Keyboard

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Series 68XX Product Reference Guide

Table 5-2. Cursor Indicators

Keyboard State Cursor Character

Unshifted

Shifted

Momentary Shifted

Momentary Unshifted

Control

Function

(inverted caret) (inverted solid caret)

(caret) (solid caret)

(up arrow) (solid up arrow)

(down arrow) (solid down arrow)

(underline c) (inverse c)

(underlined f) (inverse f)

Low Battery

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Operating the Series 68XX

Scanning

Before scanning can occur, the terminal must be running an application that supports bar code scanning. The terminal must also be programmed to scan the type of bar code you want, such as Universal Product Code (UPC) or Code 3 of 9. For information on scanning applications and on programming the scanner, refer to the Series 3000 ADK.

Entering Data Using the Laser Scanner

1. Pull the trigger on the handle to power on the 68XX and laser scanner . The Scan LED

turns red if scanning is enabled and the laser is on.

2. Point the 68XX at a slight angle to the bar code and pull the trigger.

Figure 5-2. Scanning with the 68XX

3. Ensure that the scan beam crosses all bars and spaces on the bar code symbol, as

shown below. Do not hold the scanner directly over the bar code.

Wrong Right

Optimal scanning distance varies with bar code density and scanner optics, but more combinations work within 4 to 10 inches.

4. If the decode is successful, the screen displays the code and the Scan LED ﬂashes red.

The terminal may also beep.

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Note: The procedure for your scanner may differ from the one given above.

Scanner use depends on the application.

Scanning Considerations

Usually, scanning is a simple matter of aim, scan, and decode, and a few quick trial efforts master it simply and intuitively. However, two important considerations can optimize any scanning technique — angle and range.

Angle

Scanning angle is important for promoting quick decodes. When laser beams reﬂect directly back into the scanner from the bar code, this specular reﬂection can actually “blind” the scanner.

To avoid this, scan the bar code so that the beam does not bounce directly back. But don’t scan at too oblique an angle; the scanner needs to collect scattered reﬂections from the scan to make a successful decode (refer to Figure 5-3). Practice quickly shows what tolerances to

work within.

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Figure 5-3. Scanning Angle and Specular Reﬂection

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Operating the Series 68XX

Range

Any scanning device decodes well over a particular working range — minimum and maximum distances from the bar code. This range varies according to bar code density and scanning device optics.

Scanning within range brings quick and constant decodes; scanning too close or too far away prevents decodes. You need to ﬁnd the right working range for the bar codes you are scanning. The best general advice is:

t Hold the scanner farther away for larger symbols. t Hold the scanner closer for symbols with bars that are close together. t Start scanning at a distance from the bar code, not from direct contact. If the bar

code does not readily decode, move the scanner in closer.

Practice quickly shows what distances to work within.

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Series 68XX Product Reference Guide

Communications

With a Host

To communicate with a host:

1. Set up the 38/6860 CCM, 38/6865 cradle, 38/6866 cradle, or the PC adapter as described in Chapter 2, Hardware Setup.

2. If using a cradle, place the terminal in the CCM or cradle.

3. Start the communications program on the host and terminal.

With a Printer

To communicate with a printer, attach the 68XX to the Printer Interface Module:

1. Attach the PIM’s optical connector to the 68XX’s port by inserting the clips on the connector in the slots on either side of the port.

PIM

Optical Connector

Clips

Slots

68XX’s

Port

Optical

Figure 5-4. Connecting the 68XX and the PIM

2. Plug the PIM’s DB-9 connector in the printer’s port.

3. Power the printer and 68XX on.

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Operating the Series 68XX

RF Network Communications

The PDT 6810 operates in a Symbol Spectrum One® RF network; the 6840 operates in a Symbol Spectrum24® RF network.

The terminal’s Status LED indicates the state of the 6800’s connection to either of the RF networks:

Off indicates that the radio is working and associated with an access

point (Spectrum24) or base station (Spectrum One).

Status LED indication of RF status presently not available

Flashes red once per second

to indicate that the radio is out of range or not associated with an access point or base station.

Status LED indication of RF status presently not available.

Refer to the network documentation for more information on operating the 68XX in the speciﬁc RF environment.

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Series 68XX Product Reference Guide

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Chapter 6

Maintaining the Series 68XX

Batteries

The Series 68XX terminal is powered by a rechargeable nickel cadmium (NiCd) battery pack or one 9-volt alkaline battery installed in the alkaline battery adapter. Fully charged, the NiCd battery pack provides up to 8 hours of continuous operation.

The NiCd battery pack is recharged by:

t placing a 68XX with the battery installed in a 38/6860 CCM or in a 38/6865or 38/

38/6866 cradle for 7 hours, or

t by connecting the terminal to a PC Adapter, or t by placing the battery pack in a spare battery charging slot on the 38/6860 or 38/

6865 for up to 7 hours.

Note: The terminal can be used while the battery is being charged in the

38/6860 CCM or connected to the PC Adapter.

Battery Life

Battery life is affected by many factors, including

t scanning t radio communications t very high or very low operating temperatures t backlighting use t battery age.

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Series 68XX Product Reference Guide

When to Replace or Recharge the Battery

The Series 68XX terminals provide two types of indicators to notify you when battery power is running low: warning messages and modiﬁed cursors. These indicators may be changed or disabled by an application.

t LOW BA TTERY - When the battery is low, the cursor changes as shown in Table 6-

1. If ERR300 is loaded, the message LOW BA TTERY also appears. At this level the

terminal continues to operate, but there is probably less than 1 hour of usable power left.

t VERY LOW - When the power is very low, the DEAD BATTERY message appears

and the system powers off. Replace an alkaline battery or recharge a NiCd battery before attempting to use the terminal. If the battery is not immediately recharged or replaced, data may be lost.

Table 6-1. Cursor Indicators

Keyboard State Cursor Character

Unshifted

Shifted

Momentary Shifted

Momentary Unshifted

Control

Function

(inverted caret) (inverted solid caret)

(caret) (solid caret)

(up arrow) (solid up arrow)

(down arrow) (solid down arrow)

(underline c) (inverse c)

(underlined f) (inverse f)

Low Battery

Backup Batteries

T o prevent data loss during battery replacement, the terminal utilizes a supercap as a backup. The supercap provides sufﬁcient power to preserve memory contents for approximately 15 minutes while the primary battery is replaced. The supercap does not provide enough power to operate the terminal. On receiving a low battery message, replace or recharge the primary batteries immediately.

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Maintaining the Series 68XX

NiCd Battery Pack

Replacement Battery Packs

NiCd battery packs available from Symbol are listed below.

System P/N Battery Pack

Five-cell, 780 mAh 21-32801-01 NiCd rechargeable Six-cell, 600 mAh IS Intrinsically safe NiCd

rechargeable battery pack

Note: The Series 3800 NiCd battery packs, 3872-103, 3872-105, and 3872-

115, cannot be used in the Series 6800 terminal.

Removing the NiCd Battery Pack

To remove the battery pack (refer to Figure 6-1):

1. Power the terminal off.

2. Press the battery release buttons on both sides of the handle (Figure 6-1).

Press release buttonPress release button

Figure 6-1. Releasing the Battery

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Series 68XX Product Reference Guide

3. Slide the battery pack out of the handle.

Battery Compartment

Battery Pack

Figure 6-2. Sliding Battery Pack Out of Battery Compartment

Caution

If you intend to store your terminal without the battery pack, ensure you have stored any data and/or programs you wish to keep on another terminal, a host computer, or another medium to avoid loss of data. The terminal backup power source retains data for approximately 15 minutes after the battery pack is removed, as long as the backup batteries remain in place.

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Maintaining the Series 68XX

Installing the NiCd Battery Pack

1. Orient the battery pack with the handle facing the 68XX’s scan window.

2. Slide the pack into the battery compartment while pressing the battery release

buttons.

3. Press the battery lock in to secure.

Orient

Figure 6-3. Inserting the NiCd Battery Pack in the Battery Compartment

Slide

Push to

Lock

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Series 68XX Product Reference Guide

Charging the NiCd Battery Pack

The NiCd battery pack automatically charges when the terminal is placed in a cradle or connected to a PC Adapter. A full charge takes about 7 hours. We recommend that you always keep the NiCd battery pack fully charged.

Battery Charging in the Terminal Using a Cradle

To charge a NiCD battery in the terminal, using the 38/6860, 38/6865, or 38/6866 cradle (Figure 6-4):

1. Place the terminal in the cradle. The cradle charging light ﬂashes when charging a discharged battery and remains steady when trickle-charging a charged battery.

38/6860

38/6865

38/6866

Figure 6-4. Charging the Battery in the Cradle

2. Leave the terminal up to 7 hours to recharge a fully discharged battery.

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Maintaining the Series 68XX

Charging Battery Packs Outside the Terminal

Slots are provided in 38/6860 and 38/6865 cradles to charge spare battery packs outside the terminal.

Place the battery pack to be charged in one of the battery slots in the cradle. The LED indicator lamp under the battery slot in which the terminal was placed indicates the battery is charging. (On the 38/6860 CCM, the spare-battery-charging indicator lamp is on the right.) If the lamp is off, charging is not occurring. A blinking LED indicates fast charge; a solid on LED means slow charge/ready. See the cradle documentation listed in Related Publications for details.

Caution

The optional communications cradles are NOT certiﬁed for use in potentially hazardous environments. T o charge an intrinsically safe Series 68XX in a cradle, remove the terminal from the potentially hazardous environment before charging.

Battery Charging with the PC Adapter

Refer to Chapter 2, Hardware Setup, for instructions on setting up the PC Adapter for charging.

Battery charging begins automatically when power is supplied to the PC Adapter. Fully charging a battery using the PC Adapter requires 7 hours.

Other Charging Options

You have the option of charging battery packs in the UBC 1000 or 2000 Charger. Refer to the documentation for the charger for more information.

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Series 68XX Product Reference Guide

Battery Charging Tips

For maximum capacity and battery life, follow these helpful hints:

t Charge at temperatures between 0°C and 38°C (32°F to 100°F); 21°C (70°F) is

preferred

t Recharge as soon as you see the “Low Battery” message t Save your data and program on another terminal or another medium if you plan to

store your terminal without the primary battery pack

t Store batteries at room temperature of 21°C (70°F) or cooler t Recharge the NiCd battery pack after storage.

Don't

t Store or recharge primary batteries at temperatures below 0°C (32°F) or above 38°C

(100°F)

t Judge a battery's charge level by measuring its voltage; voltage does not indicate

charge level.

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Maintaining the Series 68XX

Cleaning

Series 68XX terminals require a minimum amount of maintenance, and proper use and care of the terminal will enable it to function accurately for a long time.

To clean a terminal, use a clean soft cloth dampened with water. Do not use abrasive paper, cloth, or abrasive/corrosive cleaners. Wipe the entire terminal, except for the scanner window, with the damp cloth, including the charging contacts.

Wipe the scanner window periodically with a lens tissue or other material suitable for cleaning optical material such as eyeglasses.

Storage

If the terminal will not be used for a while, store it in a cool, dry place, away from dust. For the best protection, repack the terminal in the original shipping container for storage.

Caution

If you remove the primary battery , the terminal maintains memory contents for at least 15 minutes. T o prevent loss of programs and data, transmit them to a host computer before removing the primary batteries for longer than 15 minutes.

When you remove the Series 68XX terminal from storage without the battery pack, reset the real time clock. Refer to the Series 3000 Application Programmer’s Reference Manual or Series 3000 Application Programmer’s Guide for speciﬁc instructions.

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Series 68XX Product Reference Guide

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Chapter 7

Error Recovery and Troubleshooting

This chapter provides information to assist in basic trouble analysis and correction, including:

t Error messages t Troubleshooting start-up failures t Troubleshooting Spectrum24 terminal initialization failures t Running the self test function t Self test summaries t Keyboard test t Scanning problems t Running memory transfer.

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Error Messages

If ERR3000 is loaded in the system conﬁguration, the terminal displays the following messages to indicate error conditions that affect system performance. A message is usually accompanied by one or more beeps, after which the system returns to its previous status.

The application can change the actual wording of the messages or disable messages. The messages listed in Table 7-1 are representative. Refer to the Series 3000 Application Programmer's Guide or your application guide for additional information.

Table 7-1. Error Messages

Message Explanation

Double Key Error Two or more keys were pressed at the same time. Low Battery The battery pack should be recharged or replaced as soon as

possible.

Dead Battery Replace or recharge the battery pack immediately . This message

is programmable, so it may be worded differently. See your application guide. After this message is displayed, the terminal shuts itself off.

Power Fault The last terminal power off was caused by a terminal power

failure. Possible causes of a power fault include:

7-2

• the battery pack is removed with the terminal on.

• the terminal is dropped.

• the batteries lose power suddenly.

• the terminal displays a low battery power error message, and you attempt to power the terminal on without recharging or replacing the batteries.

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Error Recovery and Troubleshooting

Troubleshooting Guide

Table 7-2 lists some minor problems, causes, and actions to take. If you cannot resolve the

problem after checking this list, call the Symbol Support Center for assistance.

Table 7-2. Troubleshooting the 6800

Symptom Possible Cause Action

Display is blank. Battery pack is dead or

missing.

Terminal does not respond when keys are pressed.

Time and date are incorrect. Real-time clock has

Application program was not successfully downloaded.

malfunctioned or needs setting.

Startup Failure

Problems are most frequently start-up failures. If cold booting the terminal does not start the application successfully, either the application, the system software, or the system is malfunctioning. If you can boot the system to Command Mode, try the following:

Replace or recharge battery pack.

Repeat downloading.

Set time and date. See your application guide.

t Use Program Loader to download a new version of the software to NVM. This

procedure is described in Chapter 3, Batch and Spectrum One T erminal Setup. After downloading new software, warm boot the terminal as described in Chapter 5,

Operating the Series 68XX.

t Use Self Test to check whether system hardware is operational. The Self Test

procedure is described later in this chapter.

Boot Failure Messages

During a cold boot, the system brieﬂy displays a status line for each driver as it loads, in the format

0:Driver #.##

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If such a failure occurs, cold boot the terminal again. If this does not solve the problem, call Symbol Customer Support.

More troubleshooting information is found in the documentation listed in Related Publications.

Spectrum24 T erminal

Typical initialization and operating problems and solutions for Spectrum24 terminals are provided in Table 7-3.

Table 7-3. Troubleshooting Spectrum24 Terminals

Problem Explanation/Action

Out of range Terminal is out of the Access Point’s range.

If you move the terminal during initialization, the terminal may be out of range of the AP and unable to complete the initialization process.

Move back in range and repeat the initialization process.

Startup process fails Boot server type (BOOTP or DHCP) doesn’t exist.

Verify that the boot server is operating and able to respond to TCP/IP, BOOTP, or DHCP requests from the terminal.

Low battery message. Place the terminal in a cradle and recharge battery.

Power terminal off and replace battery.

Battery is dead. Battery not replaced after receiving low battery message

or terminal left on for more than 24 hours. Recharge or replace the battery.

Terminal disassociated from Access Point.

Application does not respond to interactive operations. Applications using internal batch mode continue to

function until required to transmit via radio, then fail to work. No message displayed.

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Error Recovery and Troubleshooting

Self T est Function

Command mode includes a Self Test function which verify that terminal hardware components are operating properly. Components tested include:

t Real-time clock (RTC) t Battery power t Keyboard codes t Liquid crystal display (LCD) controller t Read-only memory (ROM), random-access memory (RAM), expanded memory

(EMS), and non-volatile memory (NVM) CRC.

Run self test if you suspect a problem with the hardware. Except for keyboard testing, no operator input is necessary after selecting a test screen.

Running Self Test

Access the Self Test function from the Command Mode Menu:

1. Boot to Command Mode (refer to Chapter 5, Operating the Series 68XX, for boot sequences).

2. At the Command Mode Main Menu, use the UpArrow or DownArrow to scroll through the options.

3. Highlight Self Test and press <Enter>.

Press <CLR> in any self test screen to return to the Self Test screen, or from the Self Test screen to return to the Command Mode screen.

Self T est Summaries

Self test is divided into ﬁve functions or screens:

Conﬁg Screen 1. Reports the terminal series, BIOS version, battery status, and current power source.

Conﬁg Screen 2. Reports information on the keyboard and display, including power wakeup source.

Memory Screen. Reports the amount of installed RAM and EMS, and the test results. Set RTC Screen. Sets the time and date settings of the real-time clock.

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Series 68XX Product Reference Guide

Keyboard Test

Keyboard testing can be performed while the terminal displays Conﬁg Screen 1 results. Test any keys except CLR and PWR. When you press a key, the corresponding key code is

displayed on the top row to the right of the test name. T able 7-4 lists the codes for the 46-key keyboard.

Table 7-4. 46-Key Keyboard Test Codes

Key Test Code Key Test Code Key Test Code

Func 01 M 17 Period 32

Shf 02 N 18 Up arrow 33 Ctl 03 0 19 Down arrow 34

A05P20735

B06Q21836 C07R22937 D08S23438

E09T24539

F10U25640 G11V26141 H12W27 2 42

I 13X28343 J14Y29044

K 15 Z 30 Enter 45

L 16 Bksp 31

If numbers other than those given in the tables appear on the display, please contact your authorized representative. Press CLR to terminate the test and return to the SelfTest screen.

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Error Recovery and Troubleshooting

Memory Transfer Program

Command Mode includes a memory transfer utility that transfers data from a terminal to a host PC for program troubleshooting. Programmers can analyze an application using tools provided in the Series 3000 Application Development Kit and described in the Series 3000 Application Programmer’s Reference Manual.

Hardware Setup

1. Turn off the terminal and host PC. Disconnect or unplug the cradle, if used.

Caution

Always power off the terminal before attaching or removing cables or adapters.

2. Connect an RS-232 null modem cable to the PC's serial port.

3. Connect the other end of the cable to the cradle’s communication port.

4. Connect the cradle to a power source.

5. Place the terminal in the cradle.

6. Power on the host PC.

Set Communications Parameters

Host

1. Start the communications program, such as DMX or RCVHEX.EXE from the Series 3000 Application Development Kit.

2. Set up the host communication parameters (these parameters must match the terminal’s parameters). Refer to the data transfer program's operator's manual for details.

Terminal

1. Boot the terminal to Command Mode (refer to Chapter 5, Operating the Series

68XX for the appropriate key sequence).

2. Select the Memory T ransfer function from the Command Mode menu. Use UpArrow or DownArrow to scroll through the Command Mode options until Memory Transfer is displayed and press <ENTER>.

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Series 68XX Product Reference Guide

3. Select the range of memory to transfer by pressing the ﬁrst letter of the desired range (All, Range, or None), or use the UpArrow or DownArrow and press <ENTER>.

If you select All, the program skips to the range veriﬁcation screen (step 7). If you select Range, the screen displays:

RAM Use Arrow Keys Start End 00000 9FFFF

4. Specify a range of RAM by setting the Start and End addresses. Use RightArrow and LeftArrow to move the cursor to the digit to be changed.

Use UpArrow and DownArrow to change the values. Type a range and press <ENTER>.

5. Specify a range of NVM to transfer. Choose All or None.

6. If the system has EMS installed, it prompts for the range to transfer; otherwise, it skips this screen:

EMS

Use arrow keys Start End

The range is speciﬁed in page numbers (16 KB per page). Use RightArrow and LeftArrow to move between the Start and End values. Use UpArrow and DownArrow to change the page number value.

Set the range and press <ENTER>.

7. The terminal displays a range veriﬁcation screen. For example:

RAM 0000 3FFF NVM D510 DFFF EMS 0000 010 Correct? <ENT>

If the values are correct, press <ENTER>. If the values are not correct, press <CLR> to clear the ﬁelds and select new values.

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Error Recovery and Troubleshooting

8. Specify the baud rate. Use the UpArrow and DownArrow to scroll through the list

of baud rates until the correct rate is displayed and press <ENTER>.

Note: Flow control may be necessary at 38400 bps and higher.

9. Specify the data bits. Press <7> or <8>, or use UpArrow and DownArrow to display

the values 7 or 8 and press <ENTER>.

Note: If you select 8 data bits, the program selects No parity and skips the

next screen.

10. Specify parity type. Use UpArrow and DownArrow to display a parity option, or

press the ﬁrst letter of a parity option (Even, Odd, None, Space, or Mark) and press <ENTER>.

11. Set ﬂow control. Use UpArrow and DownArrow to display the ﬂow control options,

or press the ﬁrst letter of an option (None, Xon/Xoff, or RTS/CTS) and press <ENTER>.

Start Communications

1. The terminal is ready to send the data to the host PC and displays:

Comm Parameters

Start? <ENT>

2. Verify that the host is ready to receive data.

3. Press <ENTER> on the terminal.

While data is being transferred, the terminal displays a report of the 1 KB range being transferred:

Memory Transfer

Sending: XXXX

The display is updated for every 1024 bytes (1 KB) of memory.

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4. When the transmission completes or aborts, the terminal displays the transmission status screen:

Memory Transfer

Status 0000

A status of 0000 (all zeros) indicates that the transfer was successful. Any other status indicates failure. Refer to Appendix B, Communications Status Codes, for the status codes which indicate the source of the error.

End Communications

T o return to the Command Mode Main Menu, press <CLR>. T ake whatever corrective action is necessary and reboot the terminal.

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Error Recovery and Troubleshooting

Scanning Problems

What If...

Nothing happens when you follow the operating instructions?

t Check the system power. t V erify that the scanner is programmed to read the symbology you are trying to read. t Try scanning a test symbol of the symbology you are trying to read. t Check the bar code to ensure that it is not defaced. A defaced bar code may not be

readable.

t Check to see that you are scanning from the proper distance.

Your terminal operates but scanned data is not displayed correctly?

t Check the system power. t Check that the communications parameters (baud rate, parity , stop bits, etc.) are set

properly for the receiving device.

The laser does not activate?

t You may have exceeded the allowable amount of scanning activity within the limits

of your laser class of operation; in this case, wait for a short interval before scanning again.

t You may be scanning in an inappropriately hot environment. If so, remove the

equipment from the environment or allow the laser to cool down.

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Symbol Series 6800 Product Reference Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

About This Manual

Notational Conventions

Related Publications

Documents Available from Symbol Technologies

Service Information

Symbol Support Center

Canada

Europe

Asia

Terminal Parts and Basic Operation

Display

Keyboard

Battery Pack Compartment

Battery Recharge Contacts

Optical Connector

Trigger

Wrist Strap

Accessories

Battery Chargers

Cradles

UBC Chargers

Printer Interface Module (PIM)

PC Adapter

Radio and Network Options

Unpacking

Before You Use the Terminal

Install and Charge the Battery

Load the Appropriate Software

38/6865 and 38/6866 Cradles

Parts of the 38/6865 Cradle

Parts of the 38/6866 Cradle

Wall Mounting the 38/6865

Table Mounting the 38/6866

Wall Mounting the 38/6866

Connecting Power for the 38/6865 and 38/6866

Connecting for Data Communications

Connecting the CRD 6866 to Other Cradles

38/6860 CCM

Parts of the CCM 38/6860

Wall Mounting the CCM

Coupling CCMs

Connecting Power to the 38/6860 CCM

Connecting the CCM for Serial Communications

Daisy-Chaining Two or More CCMs

The PC Adapter

Parts of the PC Adapter

Connecting the PC Adapter to 68XX and Serial Device

Introduction

Hardware Requirements

Communications

Loading the Program

Initiate Host Communications Software

Spectrum24 T erminals

Accessing the Flash Disk

Standard Spectrum24 Software

Boot Options & Internet Addressing

Initializing the Series

Initiating Network Connection

Installing Application Software on Flash Disk

Initiate Host Communications on the PC

Running _L.BAT

Updating System Software on Flash Disk

Option: Using _L.BAT to Update System Software

Initiate Host Communications on the PC

Initiate T erminal Communications

Compatibility Issues When Updating

Multiple Applications on the Same Terminal

Overview

Normal Power On Techniques

Removal From a Cradle

Keyboard

Real-Time Clock

Laser Trigger

Restoring Power After Automatic Shutdo wn

Power Off

Forced Power Off