Symbol Series 3800 Reference Manual

Series 3800

Product Reference Guide

70-32230-01

Revision B — May 2001

2

Symbol Technologies, Inc. One Symbol Plaza, Holtsville N.Y. 11742

Series 3800 Product Reference Guide

4
Series 3800
70-32230-01
Revision B
May 2001
2001 by Symbol Technologies, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in wri ti ng fr om Symbol. Th i s inc l udes elec t ro ni c or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice.
The softwar e is p r o vided strictly on an “as i s ” basis. Al l software, including firmware, furnished to the user is on a licensed basis. Symbol grants to the user a non-transferable and non-exclusive license to use each software or firmware program delivered hereunder (licensed program). Except as noted below , such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Symbol. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify , merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Symbol. The user agrees to maintain Symbol’s copyright notice on the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to decompile, disassemble, decode, o r r everse engineer any licensed program delivered to the user or any portion thereof.
Symbol reserves the right to make change s to any software or product to improv e reliability, function, or desi g n.
Symbol does not assume any product liabi li t y arising out of, or in connection wi th , th e application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Symbol Technologies, Inc., in tellectual property ri gh ts. An implied license only exists for equipment, circuits, and subsystems contained in Symbol products.
Symbol, Spectrum One, and Spectrum24 are registered trademarks of Symbol Technologies, Inc. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.

Symbol Technologies, I nc. One Symbol Plaza Holtsville, New York 11742-1300 http://www.symbol.com

ii

About This Manual

Notational Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Related Publications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Documents Available from Symbol Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Symbol Support Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
USA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Asia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Chapter 1. The Series 3800 System

Intrinsically Safe Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Terminal Parts and Basic Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
D Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Battery Pack Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Battery Recharge Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Optical Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Trigger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Wrist Strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Battery Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Cradles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Printer Interface Module (PIM). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
PC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Radio and Network Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Before You Use the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Install and Charge the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Load the Appropriate Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
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Series 3800 Product Reference Guide

Chapter 2. Hardware Setup

3865 and 3866 Cradles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Wall Mounting the 3865 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Table Mounting the 3866. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Connecting for Data Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
3860 CCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Wall Mounting the CCM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Coupling CCMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Connecting Power to the 3860 CCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Connecting the 3860 for Serial Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Daisy-Chaining Two or More 3860 CCMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
The PC Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
Parts of the PC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
Connect the PC Adapter to 3800 and Serial Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12

Chapter 3. Batch and Spectrum One Terminal Setup

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Loading the Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Initiate Host Communications Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Chapter 4. Spectrum24 RF Terminal Setup

Spectrum24 Terminals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Accessing the Flash Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Standard Spectrum24 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Boot Options & Internet Addressing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Initializing the Series 384X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Initiating Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
Installing Application Software on Flash Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
Initiate Host Communications on the PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
Running _L.BAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
Updating System Software on Flash Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Option: Using _L.BAT to Update System Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Initiate Host Communications on the PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Initiate Terminal Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16
Compatibility Issues When Updating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19
Multiple Applications on the Same Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-20
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Table of Contents

Chapter 5. Operating the Series 3800

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Normal Power On Techniques. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Removal From a Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Real-Time Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Laser Trigger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Restoring Power After Automatic Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Power Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Forced Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Restarting After a Forced Power Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Booting a Series 3800 Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Warm Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Cold Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Boot to Command Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Adjusting the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Back Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Display Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Entering Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
The Series 3800 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Using the Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
35-Key Keyboard Key Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
46-Key Keyboard Key Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Entering Data Using the Laser Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Scanning Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

Chapter 6. Maintaining the Series 3800

Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
When to Replace or Recharge the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
NiCd Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Replacement Battery Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Removing the NiCd Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Installing the NiCd Battery Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Charging the NiCd Battery Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Battery Charging Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Alkaline Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Removing the Alkaline Battery Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Installing an Alkaline Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
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Series 3800 Product Reference Guide
Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-11

Chapter 7. Error Recovery and Troubleshooting

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Startup Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Boot Failure Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Spectrum24 Terminal (3840) Initialization Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
Self Test Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-6
Running Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-6
Self Test Summaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-7
Keyboard Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-8
Memory Transfer Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-10
Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-10
Set Communications Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-10
Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-14
What If... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-14
Appendix A. Null Modem Pin-outs
Null Modem Pin-Outs for Full Duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
Null Modem Pin-outs for Half-Duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
Appendix B. Communications Status Codes Append ix C. Specificat ions
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-2
Standard 1-D Scan Element . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-2
Appendix D. Boot-Up Quick Reference Appendix E. Spectrum24 Netwo rk and Flash Disk Utilities
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-1
CFG24. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-2
Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-2
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-2
BOOTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-9
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-9
Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-10
vi
Table of Contents
STAT24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-11
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-11
DIAG24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-13
Syntax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-13
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-13
Ping Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-16
Field Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-18
FLASH.BAT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-19
Deleting Files from Flash Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-19
Copying Files to Flash Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-20
Renaming Files on Flash Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-20
vii
Series 3800 Product Reference Guide
viii

About This Manual

The Series 3800 Product Reference Guide provides general instructions for setup, initialization, operation, troubleshooting, and maintenance of the PDT 3800 terminal.
Notational Conventions
The following conventions are used in this document:
!
"Operator" and "User" refer to anyone using an application on a PDT 3800 terminal.
!
"PC" refers to the IBM personal computer or compatible system that you are using to develop applications.
!
"Terminal" refers to a PDT 3800 hand-held computer.
!
"Y ou" refers to the administrator who is using this manual as a reference aid to install, configure, operate, maintain, and troubleshoot the PDT 3800.
!
Keystrokes in bol d typ e indicate non-al phanumeric ke y strokes o n the PC.
!
Bold type is used to identify menu items and input or text fields on a terminal screen.
!
Italics are u sed:
for the names of parameters in function prototypes and variable names in usage
"
and syntax descriptions to highlight specific it ems in the general t ext
"
to identify chapters and sections in this and related documents
"
!
The piping symbol | has the effect of "or" when it is used to separate inline parameters on a command line; i.e., it separates alternative values for parameters.
!
Bullets (•) i ndi cate:
action items
"
lists of alternatives
"
lists of required steps that are not necessarily sequential
"
ix
Series 3800 Product Reference Guide
!
Sequential lists (e.g., those that describe step-by-step procedures) appear as
numbered lists.
Related Publications
The following is a list of documents and publications that you may find useful if you want to know more about the Series 3800 terminals or about the tools and utilities that are available for writing applications for the terminals.

Documents Availabl e from Symbol Technologies

!
Series 3800 Portable Terminals Quick Reference Guide, 59042-00-82
!
3860 Charging and Communications Module Quick Reference Guide,
70-19978-XX
!
Cradle Base Unit 3865 Quick Reference Guide, 70-19459-XX
!
Cradle Base Module 3866 Quick Reference Guide, 70-19454-XX
!
Printer Interface Module Quick Reference Guide, 59164-00-82
!
Series 3000 Application Developer’s Kit (ADK):
Series 3000 Application Programmer's Guide, 70-16308-XX
"
Series 3000 Application Pro gr ammer’s Reference Manual , 70-16309-XX
"
Series 3000 System Software Manual, 70-16310-XX
"
Series 3000 Application Developer’s Library, 70-16311-XX
"
!
Spectrum 24 Access Point User’s Guide, 70-12057-XX
!
Spectrum24 Network Terminal Technical Reference Guide, 70-20193-XX
!
Novell LAN Workplace Reference Manual, 70-20288 -XX
!
Spectrum24 TNClient System Administrator’ s Guide, 70-20244-XX
!
Spectrum24 STEP Installation and Configuration Guide for Series 3000 Flash Disk
Terminals, 70- 20343-01
x
About This Manual

Service Information

If you have a problem with your equipment, contact the Symbol Support Center. Before calling, have the model number, serial number , and (if necessary) several of your bar code
symbols at hand.
Call the Support Center from a phone near the scanning equipment so that the service person can try to talk you through your problem. If the equipment is found to be working properly and the problem is symbol readability, the Support Center will request samples of your bar codes for analysis at our plant.
If your problem cannot be solved over the phone, you may need to return your equipment for servicing. If that is necessary, you will be given specific directions.

Note: Symbol Technologies is not responsible for any damages incurred

during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. If the original shipping container was not kept, contact Symbol to have another sent to you.

Symbol Support Center

In the U.S.A, for service information, warran ty informati on or technical assista nce, call:

USA

SYMBOL SUPPORT CENTER 1-800-653-5350

Canada

Mississauga, Ont a rio Canadian Headquarters (905) 629-7226

xi
Series 3800 Product Reference Guide

Europe

Symbol Technologies Symbol Plac e Winnersh Triangle, Berkshire RG41 5TP United Kingdom 0800 328 2424 (Inside UK) +44 208 945 7529 (Outside UK)

Asia

Singapore Symbol Technologies Asia, Inc . 337-6588 (Inside Singapore) +65-337-6588 (Outside Singapore)
If you purchased your Symbol product from a Symbol Business Partner , contact that Business Partner for service.
xii
Chapter 1
The Series 3800 System
Symbol Technologies’ S eries 3800 terminals are hand-held, battery-powe red, portable data collection devices. Data is entered from the 3800’s keyboard or through the integrated laser scanner.
As a remote terminal, the Series 3800 terminal collects and stores data that is later uploaded to a host computer. The 3805 is a batch computer (no radio). Radio terminals include the 3800 and 3824 for use in a Spectrum One radio network environment.
®
network; the 3840 operates in a Spectrum24®
Series 3800 terminals use Caldera’s D R DOS™ operating system that is compatible with and extends Microsoft compatible, they are not one hundred percent MS-DOS compatible. DR DOS provides access to a number of commercially available programming tools. Additional programming tools are available fro m Symbo l for easier programming and access to special features.
®
MS-DOS®. Although Series 3800 terminals are MS-DOS feature

Intrinsically Safe Configurations

Certain configurations of the Series 3800 are certified for use in potentially hazardous environments. These systems are specially ordered and configured for such use.
Some procedures described in this manual should not be performed in potentially hazardous environments. These procedures are noted as follows:
ARNING
W
This procedure is not approved for, and should not be performed in, potentially hazardous environments.
1-1
Series 3800 Product Reference Guide

Terminal P arts and Basic Operation

The following paragraphs describe the parts and accessories of the Series 3800 terminals. For information on the 3860, 3865, and 3866 cradles, refer to the individual guides listed in Related Publications. For information about the PC Adapter, refer to Chapter 2.
Keyboard
Scan Window
LASER RADIO TERMINAL
LRT
Display
Trigger
1-2
Optical Connector
Battery
Recharge
Contacts
Battery Pack
Compartment
D Ring
Wrist Str ap

Figure 1-1. Series 3800 Terminal Parts

The Series 3800 System

Display

The display shows eight 20-character lines — alphabetical characters, numerals, and symbols. Back lighting is also available if your program allows it (refer to the section Back Lighting on page 5-7).

Keyboard

The k ey board contai ns all the operating and data en try ke ys. Refer to the section The Series 3800 Keyboard on page 5-8 for more keyboard information.

D Ring

Twist the D-shaped ring on the end cap of the handle counter-clockwise to open the battery pack compartment. Twist the D-ring clockwise to lock the compartment.

Battery Pack Compar tm en t

This compartment houses a NiCd battery pack or a carrier containing one 9-Vol t alkaline battery .

Batter y Rech arg e Contact s

These contacts a r e used to recharge the battery pack in the terminal while it is in a cradle or connected to th e PC Ad ap ter. Refer to Chapter 6 for more information on battery charging.

Optical Connector

The optical connector in the terminal aligns with the optical connector in the cradle terminal slot or the Printer Interface Module (PIM) to enable the terminal to send and receive data or to print.

Trigger

Pull the tr igger to power on the terminal or to scan bar codes.

Wrist Strap

Place the wrist strap over your wrist to help you hold the terminal.

1-3
Series 3800 Product Reference Guide

Accessories

The following accessories are available for 3800 terminals.

Batter y Charge r s

Series 3800 terminals use either a Nickel Cadmium (NiCd) battery or 9V battery pack. NiCd batteries are charged using one of the charging accessories listed below.

Cradles

Cradles combi ne a communica tions device and b attery ch arger, and are available with either one or four slots.
!
3860 Charging and Communications Module (CCM) — Four-slot module for
charging NiCd battery packs in the terminal and spare battery packs; also performs
communications between terminals and a host, modem, or printer. See Related
Publications.
!
3865 Cradle Base Unit — Single-slot cradle for charging NiCd battery packs; also
performs communications between terminals and a host, a modem, or a printer. See
Related Publications.
!
3866 Cradle Base Module —þFour-slot cradle for charging NiCd battery packs in
the terminal and for communicating between terminals and a host, a modem, or a
printer . See Related Publications.

Printer Interface Module (PIM)

The Printer Interface Module works with the PC Adapter to perform communications between the terminal and a host PC without a cradle. Refer to the section The PC Ad apter on page 2-11.

PC Adapter

The PC Adapte r w o rks with the PIM to com mun icate with the host PC with out a cradle or to charge a NiCd ba ttery pac k in th e te r minal without a cradle. Refer to the se cti o n The PC Adapter on page 2-11.
1-4
The Series 3800 System

Radio a n d Ne tw or k Op ti ons

Spectrum One Network

The LRT 3800 includes an internal radio frequency transmitter/receiver for use in a Symbol Spectrum One network.
The LRT 3824 includes a 2.4 GHz radio for use in Europe.

Spectr u m24 Ne twork

The LRT 3840 includes an internal radio frequency transmitter/receiver for use in a Symbol Spectrum24 network.

Unpacking

Remove the clear protective tape from the display and the optical connector. Save the shipping container for later storage or shipping. Inspect all equipment for damage
and make sure you have received everything listed on the packing slip. If you find anything unsatisfactory or missing, contact your authorized customer support
representative im medi ate ly.
1-5
Series 3800 Product Reference Guide

Before You Use the Terminal

The first time you use your Series 3800 terminal, or the first time you power it on after it has been stored without the battery pack, follow these steps in orde r.

Install and Charge the Battery

1. Install a battery pack or alkaline battery and carrier in the terminal. Refer to Chapter
6, Maintaining the Series 3800, for instructions.
2. If you hear a repeated tone or see a message on the display, rech a rge or replac e the
battery pack. Ref er to Chapter 6, Maintaining the Series 3800, for m ore inf orma tion.

Load the Appropriate Software

What software you load and how you load it depends on the environment in which it will be used:
!
If this unit is intended for use in batch applications (3805) or in a Spectrum One
network environment (3800/3824), refer to Chapter 3, Batch and Spectrum One
Term i nal Setup, for information on downloading the software.
!
If this unit is intended for use in a Spectrum24 network environment (3840), refer to
Chapter 4, Spectrum24 RF Terminal Se tu p, for information on downloading the
software.
1-6
Chapter 2
Hardware Setup
The CRD 3865 and CRD 3866 cradles and Charging and Communications Module (CCM) 3860 provide RS-232 communication, charging, and storage capability for the Series 3800 terminals.
The PC adapter provides charging and communication capability for a Series 3800 terminal. This chapter provides instructions for setting up each of these devices for charging the 3800’s
NiCd battery, and for communicating with a host, printer, or modem.
2-1
Series 3800 Product Reference Guide

3865 and 3866 Cradles

The CRD 3865 can be wall-mounted on a wall bracket for convenience.

Wall Mounting the 3865

To wall-mount the 3865:

1. Mark wher e y o u want th e cr a dle position ed on th e w a l l .

2. Using a fastener appropriate to the wall construction, insert and secure the fastener
(A in Figure 2-1). Let the head protrude slightly.
A
B

Figure 2-1. Wall Mounting the 3865

3. Slide the bracket down over the head of the fastener.

4. Remove the black tape covers from the cradle screw holds.

5. Slide the crad l e into the br ac ket.

6. Secure th e cr a d le to the b r a ck e t (B in Figure 2-1) using two #10 metal screws.

B
2-2
Hardware Setup

Table Mounting the 3866

Note: Installing the suction cup feet is not mandatory but helps keep the
cradle in place.

1. On the bottom of the cradle, thread each of the four suction cup feet into the screw holes.

2. Wet the base of each suction cup and secure the cradle to a smooth tabletop by pushing firmly down on the cradle (Figure 2-2).
Figure 2-2. Installing Suction Cups on
the CRD 3866
2-3
Series 3800 Product Reference Guide

Connecting Power

Note:
The process for connecting power is the same for both cradles.

1. Connect the power supply cord’ s round plug to the power connector on the left side of the cradle.

2. Connect the power supply’s AC plug to a standard electrical outlet. The green and red indicators light for 3 seconds, blink for 3 seconds, then go out.

38663865
2-4
Figure 2-3. Connecting the CRD 3865 and CRD 3866
to a Power Source
Hardware Setup

Connecting for Data Communication s

To connect the CRD 3865 or CRD 3866:

Note: Be sure to unplug the cradle’s power supply before connecting the
serial cables.

1. Turn off the PC.

2. Plug the RS-232 serial cable’s DB-25 connector in the cradle’s communication port
(Figure 2-4).

3. Connect the cable’s other connector to the host computer’s serial (COMM) port.

RS-232 Serial Cable
RS-232 Serial Cable
Power Supply
Charging
LED
COMM
LED
Power Supply
Charging
LED
CRD 3865 CRD 3866
Figure 2-4. Connecting the 3865 and 3866 Cradles
for Communications with Computer, Printer, or Modem
COMM
LED
2-5
Series 3800 Product Reference Guide

3860 CCM

Wall Mounting the CCM

The 3860 CCM can be table or wall mounted. To wall mount the CCM:
1. Attach the wall-mounting brackets to the bottom of the CCM using the four cross­head machine screws provided, as shown in Figure 2-5:
Attach Bracket
1
to CCM
with 2 Screws
Attach Bracket
2
to Wall
with Appropriate
Hardware

Figure 2-5. Wall Mounting the 3860 CCM

2. Position the CCM with attached brackets on the wall.

3. Insert the appropriate wall-mounting hardware into the bracket holes as shown in Figure 2-5 and secure.
Note:
Appropriate wall-mounting hardware to be provided by customer.
2-6
Hardware Setup

Coupling CCMs

Up to f our 3860 C CMs ca n be coupled together fo r table o r wall mounting, w ith po w e r provid ed by a single power supply attached to the left-most CCM.

To couple two or more CCMs for table or wall mounting:

1. Verify that add-on 3861-101 kit contains the following parts:

1 coupling bracket
"
6 cross-head screws
"
2 flat-head screws
"
2. On the add-on (or right-hand) CCM, use 3/16-inch driver to remove the jack screws
securing the comm unications por t, ONE A T A TIM E, and replace them with the flat­head screws.
Note: Be sure to remove the jack screws one at a time; otherwise , the
connector will fall into the housing.
3. Place the coupler between the CCMs, aligning the holes in the coupler to the holes
in the CCM’s base (Figure 2-6).

4. Install 6 cross-head screws through the coupler into the CCMs and tighten.

5. If you wish to wall mount the coupled CCMs, proceed as directed in Wall Mounting
the CCM.
Screws
Coupling
Screws

Figure 2-6. Coupling two 3860 CCMs

2-7
Series 3800 Product Reference Guide

Connecting Power to the 3860 CCM

Only the power connection is required for charging batteries in the CCM.

1. Install the powe r s upply. a. Attach the power supply to the left side of the CCM as shown in Figure 2-7 using

two cross-head screws.

b. Connect the power supply plug to an AC wall outlet.

2. When the CCM is connected to power, all the LEDs flash at the same time for 3 seconds, flash once from left to right, and turn on for 3 seconds before going out.
Insert Screw
Power Supply
LEDs
3860 CCM
2-8
Insert Screw
Host
Powe r Port
RS-232
Serial Cable
Communication
Figure 2-7. Connecting the 3860 CCM for
Charging and Communications
Port
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