Symbol Technologies, Inc. One Symbol Plaza, Holtsville N.Y. 11742
Series 3800 Product Reference Guide
4
Series 3800
Product Reference Guide
70-32230-01
Revision B
May 2001
2001 by Symbol Technologies, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or
mechanical means, without permission in wri ti ng fr om Symbol. Th i s inc l udes elec t ro ni c or
mechanical means, such as photocopying, recording, or information storage and retrieval
systems. The material in this manual is subject to change without notice.
The softwar e is p r o vided strictly on an “as i s ” basis. Al l software, including firmware,
furnished to the user is on a licensed basis. Symbol grants to the user a non-transferable and
non-exclusive license to use each software or firmware program delivered hereunder (licensed
program). Except as noted below , such license may not be assigned, sublicensed, or otherwise
transferred by the user without prior written consent of Symbol. No right to copy a licensed
program in whole or in part is granted, except as permitted under copyright law. The user
shall not modify , merge, or incorporate any form or portion of a licensed program with other
program material, create a derivative work from a licensed program, or use a licensed
program in a network without written permission from Symbol. The user agrees to maintain
Symbol’s copyright notice on the licensed programs delivered hereunder, and to include the
same on any authorized copies it makes, in whole or in part. The user agrees not to
decompile, disassemble, decode, o r r everse engineer any licensed program delivered to the
user or any portion thereof.
Symbol reserves the right to make change s to any software or product to improv e reliability,
function, or desi g n.
Symbol does not assume any product liabi li t y arising out of, or in connection wi th , th e
application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any
Symbol Technologies, Inc., in tellectual property ri gh ts. An implied license only exists for
equipment, circuits, and subsystems contained in Symbol products.
Symbol, Spectrum One, and Spectrum24 are registered trademarks of Symbol Technologies,
Inc. Other product names mentioned in this manual may be trademarks or registered
trademarks of their respective companies and are hereby acknowledged.
Symbol Technologies, I nc.
One Symbol Plaza
Holtsville, New York 11742-1300
http://www.symbol.com
The Series 3800 Product Reference Guide provides general instructions for setup,
initialization, operation, troubleshooting, and maintenance of the PDT 3800 terminal.
Notational Conventions
The following conventions are used in this document:
!
"Operator" and "User" refer to anyone using an application on a PDT 3800
terminal.
!
"PC" refers to the IBM personal computer or compatible system that you are using
to develop applications.
!
"Terminal" refers to a PDT 3800 hand-held computer.
!
"Y ou" refers to the administrator who is using this manual as a reference aid to
install, configure, operate, maintain, and troubleshoot the PDT 3800.
!
Keystrokes in bol d typ e indicate non-al phanumeric ke y strokes o n the PC.
!
Bold type is used to identify menu items and input or text fields on a terminal screen.
!
Italics are u sed:
for the names of parameters in function prototypes and variable names in usage
"
and syntax descriptions
to highlight specific it ems in the general t ext
"
to identify chapters and sections in this and related documents
"
!
The piping symbol | has the effect of "or" when it is used to separate inline
parameters on a command line; i.e., it separates alternative values for parameters.
!
Bullets (•) i ndi cate:
action items
"
lists of alternatives
"
lists of required steps that are not necessarily sequential
"
ix
Series 3800 Product Reference Guide
!
Sequential lists (e.g., those that describe step-by-step procedures) appear as
numbered lists.
Related Publications
The following is a list of documents and publications that you may find useful if you want to
know more about the Series 3800 terminals or about the tools and utilities that are available
for writing applications for the terminals.
Documents Availabl e from Symbol Technologies
!
Series 3800 Portable Terminals Quick Reference Guide, 59042-00-82
!
3860 Charging and Communications Module Quick Reference Guide,
70-19978-XX
!
Cradle Base Unit 3865 Quick Reference Guide, 70-19459-XX
!
Cradle Base Module 3866 Quick Reference Guide, 70-19454-XX
Novell LAN Workplace Reference Manual, 70-20288 -XX
!
Spectrum24 TNClient System Administrator’ s Guide, 70-20244-XX
!
Spectrum24 STEP Installation and Configuration Guide for Series 3000 Flash Disk
Terminals, 70- 20343-01
x
About This Manual
Service Information
If you have a problem with your equipment, contact the Symbol Support Center. Before
calling, have the model number, serial number , and (if necessary) several of your bar code
symbols at hand.
Call the Support Center from a phone near the scanning equipment so that the service person
can try to talk you through your problem. If the equipment is found to be working properly
and the problem is symbol readability, the Support Center will request samples of your bar
codes for analysis at our plant.
If your problem cannot be solved over the phone, you may need to return your equipment for
servicing. If that is necessary, you will be given specific directions.
Note: Symbol Technologies is not responsible for any damages incurred
during shipment if the approved shipping container is not used.
Shipping the units improperly can possibly void the warranty. If the
original shipping container was not kept, contact Symbol to have
another sent to you.
Symbol Support Center
In the U.S.A, for service information, warran ty informati on or technical assista nce, call:
USA
SYMBOL SUPPORT CENTER
1-800-653-5350
Canada
Mississauga, Ont a rio
Canadian Headquarters
(905) 629-7226
xi
Series 3800 Product Reference Guide
Europe
Symbol Technologies
Symbol Plac e
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
+44 208 945 7529 (Outside UK)
If you purchased your Symbol product from a Symbol Business Partner , contact that Business
Partner for service.
xii
Chapter 1
The Series 3800 System
Symbol Technologies’ S eries 3800 terminals are hand-held, battery-powe red, portable data
collection devices. Data is entered from the 3800’s keyboard or through the integrated laser
scanner.
As a remote terminal, the Series 3800 terminal collects and stores data that is later uploaded
to a host computer. The 3805 is a batch computer (no radio). Radio terminals include the
3800 and 3824 for use in a Spectrum One
radio network environment.
®
network; the 3840 operates in a Spectrum24®
Series 3800 terminals use Caldera’s D R DOS™ operating system that is compatible with and
extends Microsoft
compatible, they are not one hundred percent MS-DOS compatible. DR DOS provides access
to a number of commercially available programming tools. Additional programming tools
are available fro m Symbo l for easier programming and access to special features.
®
MS-DOS®. Although Series 3800 terminals are MS-DOS feature
Intrinsically Safe Configurations
Certain configurations of the Series 3800 are certified for use in potentially hazardous
environments. These systems are specially ordered and configured for such use.
Some procedures described in this manual should not be performed in potentially hazardous
environments. These procedures are noted as follows:
ARNING
W
This procedure is not approved for, and should not be performed
in, potentially hazardous environments.
1-1
Series 3800 Product Reference Guide
Terminal P arts and Basic Operation
The following paragraphs describe the parts and accessories of the Series 3800 terminals. For
information on the 3860, 3865, and 3866 cradles, refer to the individual guides listed in
Related Publications. For information about the PC Adapter, refer to Chapter 2.
Keyboard
Scan Window
LASER RADIO TERMINAL
LRT
Display
Trigger
1-2
Optical Connector
Battery
Recharge
Contacts
Battery Pack
Compartment
D Ring
Wrist Str ap
Figure 1-1. Series 3800 Terminal Parts
The Series 3800 System
Display
The display shows eight 20-character lines — alphabetical characters, numerals, and
symbols. Back lighting is also available if your program allows it (refer to the section Back Lighting on page 5-7).
Keyboard
The k ey board contai ns all the operating and data en try ke ys. Refer to the section The Series
3800 Keyboard on page 5-8 for more keyboard information.
D Ring
Twist the D-shaped ring on the end cap of the handle counter-clockwise to open the battery
pack compartment. Twist the D-ring clockwise to lock the compartment.
Battery Pack Compar tm en t
This compartment houses a NiCd battery pack or a carrier containing one 9-Vol t alkaline
battery .
Batter y Rech arg e Contact s
These contacts a r e used to recharge the battery pack in the terminal while it is in a cradle or
connected to th e PC Ad ap ter. Refer to Chapter 6 for more information on battery charging.
Optical Connector
The optical connector in the terminal aligns with the optical connector in the cradle terminal
slot or the Printer Interface Module (PIM) to enable the terminal to send and receive data or
to print.
Trigger
Pull the tr igger to power on the terminal or to scan bar codes.
Wrist Strap
Place the wrist strap over your wrist to help you hold the terminal.
1-3
Series 3800 Product Reference Guide
Accessories
The following accessories are available for 3800 terminals.
Batter y Charge r s
Series 3800 terminals use either a Nickel Cadmium (NiCd) battery or 9V battery pack. NiCd
batteries are charged using one of the charging accessories listed below.
Cradles
Cradles combi ne a communica tions device and b attery ch arger, and are available with either
one or four slots.
!
3860 Charging and Communications Module (CCM) — Four-slot module for
charging NiCd battery packs in the terminal and spare battery packs; also performs
communications between terminals and a host, modem, or printer. See Related
Publications.
!
3865 Cradle Base Unit — Single-slot cradle for charging NiCd battery packs; also
performs communications between terminals and a host, a modem, or a printer. See
Related Publications.
!
3866 Cradle Base Module —þFour-slot cradle for charging NiCd battery packs in
the terminal and for communicating between terminals and a host, a modem, or a
printer . See Related Publications.
Printer Interface Module (PIM)
The Printer Interface Module works with the PC Adapter to perform communications
between the terminal and a host PC without a cradle. Refer to the section The PC Ad apter
on page 2-11.
PC Adapter
The PC Adapte r w o rks with the PIM to com mun icate with the host PC with out a cradle or
to charge a NiCd ba ttery pac k in th e te r minal without a cradle. Refer to the se cti o n The PC Adapter on page 2-11.
1-4
The Series 3800 System
Radio a n d Ne tw or k Op ti ons
Spectrum One Network
The LRT 3800 includes an internal radio frequency transmitter/receiver for use in a Symbol
Spectrum One network.
The LRT 3824 includes a 2.4 GHz radio for use in Europe.
Spectr u m24 Ne twork
The LRT 3840 includes an internal radio frequency transmitter/receiver for use in a Symbol
Spectrum24 network.
Unpacking
Remove the clear protective tape from the display and the optical connector.
Save the shipping container for later storage or shipping. Inspect all equipment for damage
and make sure you have received everything listed on the packing slip.
If you find anything unsatisfactory or missing, contact your authorized customer support
representative im medi ate ly.
1-5
Series 3800 Product Reference Guide
Before You Use the Terminal
The first time you use your Series 3800 terminal, or the first time you power it on after it has
been stored without the battery pack, follow these steps in orde r.
Install and Charge the Battery
1. Install a battery pack or alkaline battery and carrier in the terminal. Refer to Chapter
6, Maintaining the Series 3800, for instructions.
2. If you hear a repeated tone or see a message on the display, rech a rge or replac e the
battery pack. Ref er to Chapter 6, Maintaining the Series 3800, for m ore inf orma tion.
Load the Appropriate Software
What software you load and how you load it depends on the environment in which it will be
used:
!
If this unit is intended for use in batch applications (3805) or in a Spectrum One
network environment (3800/3824), refer to Chapter 3, Batch and Spectrum One
Term i nal Setup, for information on downloading the software.
!
If this unit is intended for use in a Spectrum24 network environment (3840), refer to
Chapter 4, Spectrum24 RF Terminal Se tu p, for information on downloading the
software.
1-6
Chapter 2
Hardware Setup
The CRD 3865 and CRD 3866 cradles and Charging and Communications Module (CCM)
3860 provide RS-232 communication, charging, and storage capability for the Series 3800
terminals.
The PC adapter provides charging and communication capability for a Series 3800 terminal.
This chapter provides instructions for setting up each of these devices for charging the 3800’s
NiCd battery, and for communicating with a host, printer, or modem.
2-1
Series 3800 Product Reference Guide
3865 and 3866 Cradles
The CRD 3865 can be wall-mounted on a wall bracket for convenience.
Wall Mounting the 3865
To wall-mount the 3865:
1. Mark wher e y o u want th e cr a dle position ed on th e w a l l .
2. Using a fastener appropriate to the wall construction, insert and secure the fastener
(A in Figure 2-1). Let the head protrude slightly.
A
B
Figure 2-1. Wall Mounting the 3865
3. Slide the bracket down over the head of the fastener.
4. Remove the black tape covers from the cradle screw holds.
5. Slide the crad l e into the br ac ket.
6. Secure th e cr a d le to the b r a ck e t (B in Figure 2-1) using two #10 metal screws.
B
2-2
Hardware Setup
Table Mounting the 3866
Note: Installing the suction cup feet is not mandatory but helps keep the
cradle in place.
1. On the bottom of the cradle, thread each of the four suction cup feet into the screw
holes.
2. Wet the base of each suction cup and secure the cradle to a smooth tabletop by
pushing firmly down on the cradle (Figure 2-2).
Figure 2-2. Installing Suction Cups on
the CRD 3866
2-3
Series 3800 Product Reference Guide
Connecting Power
Note:
The process for connecting power is the same for both cradles.
1. Connect the power supply cord’ s round plug to the power connector on the left side
of the cradle.
2. Connect the power supply’s AC plug to a standard electrical outlet.
The green and red indicators light for 3 seconds, blink for 3 seconds, then go out.
38663865
2-4
Figure 2-3. Connecting the CRD 3865 and CRD 3866
to a Power Source
Hardware Setup
Connecting for Data Communication s
To connect the CRD 3865 or CRD 3866:
Note: Be sure to unplug the cradle’s power supply before connecting the
serial cables.
1. Turn off the PC.
2. Plug the RS-232 serial cable’s DB-25 connector in the cradle’s communication port
(Figure 2-4).
3. Connect the cable’s other connector to the host computer’s serial (COMM) port.
RS-232 Serial Cable
RS-232 Serial Cable
Power Supply
Charging
LED
COMM
LED
Power Supply
Charging
LED
CRD 3865CRD 3866
Figure 2-4. Connecting the 3865 and 3866 Cradles
for Communications with Computer, Printer, or Modem
COMM
LED
2-5
Series 3800 Product Reference Guide
3860 CCM
Wall Mounting the CCM
The 3860 CCM can be table or wall mounted.
To wall mount the CCM:
1. Attach the wall-mounting brackets to the bottom of the CCM using the four crosshead machine screws provided, as shown in Figure 2-5:
Attach Bracket
1
to CCM
with 2 Screws
Attach Bracket
2
to Wall
with Appropriate
Hardware
Figure 2-5. Wall Mounting the 3860 CCM
2. Position the CCM with attached brackets on the wall.
3. Insert the appropriate wall-mounting hardware into the bracket holes as shown in
Figure 2-5 and secure.
Note:
Appropriate wall-mounting hardware to be provided by customer.
2-6
Hardware Setup
Coupling CCMs
Up to f our 3860 C CMs ca n be coupled together fo r table o r wall mounting, w ith po w e r
provid ed by a single power supply attached to the left-most CCM.
To couple two or more CCMs for table or wall mounting:
1. Verify that add-on 3861-101 kit contains the following parts:
1 coupling bracket
"
6 cross-head screws
"
2 flat-head screws
"
2. On the add-on (or right-hand) CCM, use 3/16-inch driver to remove the jack screws
securing the comm unications por t, ONE A T A TIM E, and replace them with the flathead screws.
Note: Be sure to remove the jack screws one at a time; otherwise , the
connector will fall into the housing.
3. Place the coupler between the CCMs, aligning the holes in the coupler to the holes
in the CCM’s base (Figure 2-6).
4. Install 6 cross-head screws through the coupler into the CCMs and tighten.
5. If you wish to wall mount the coupled CCMs, proceed as directed in Wall Mounting
the CCM.
Screws
Coupling
Screws
Figure 2-6. Coupling two 3860 CCMs
2-7
Series 3800 Product Reference Guide
Connecting Power to the 3860 CCM
Only the power connection is required for charging batteries in the CCM.
1. Install the powe r s upply.
a. Attach the power supply to the left side of the CCM as shown in Figure 2-7 using
two cross-head screws.
b. Connect the power supply plug to an AC wall outlet.
2. When the CCM is connected to power, all the LEDs flash at the same time for 3
seconds, flash once from left to right, and turn on for 3 seconds before going out.
Insert Screw
Power Supply
LEDs
3860 CCM
2-8
Insert Screw
Host
Powe r Port
RS-232
Serial Cable
Communication
Figure 2-7. Connecting the 3860 CCM for
Charging and Communications
Port
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