Series 3100/3500
Product Reference Guide
Series 3100/3500 Product Reference Guide
70-16645-02
Revision B - April 2000
2
Symbol Technologies, Inc. One Symbol Plaza, Holtsville N.Y. 11742
Series 3100/3500 Product Reference Guide
70-16645-02
Revision B
April, 2000
© 1995-2000 SYMBOL TECHNOLOGIES, INC. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any
electrical or mechanical means, without permission in writing from Symbol. This
includes electronic or mechanical means, such as photocopying, recording, or
information storage an d retrie val systems. The material in this manual is sub ject to
change without notice.
The software is provided strictly on an “as is” basis. All software, including
firmware, furnished to the user is on a li ce nsed basis. S ymbol grants to the user a
non-transferable and non-exclusive license to use each software or firmware
program delivered hereunder (licensed program). Except as noted below, such
license may not be assigned, sublicensed, or otherwise transferred by the user
without prior written consent of Symbol. No right to copy a licensed program in
whole or in part is granted, except as p ermitted under c opyright law. The user shall
not modify, merge, or incorporate any form or portion of a licensed pro gram with
other program material, create a derivative work from a licensed program, or use
a licensed program in a network without written permission from Symbol. The
user agrees to maintain Symbol’s copyright notice on the licensed programs
delivered hereunder, and to include the same on any author ized copies it makes,
in whole or in part. The user agrees not to decompile, disassemble, deco de, or
reverse engineer any licensed progr am delivered to t he user or any portion t hereof.
Symbol reserves the right to make c hanges to any software or produ ct to impr ov e
reliability, function, or design.
Symbol does not assume any pro duct liability arisi ng out of, or in connectio n with,
the application or use of any product, circuit, or application described her ei n .
No license is granted, either expr essly or by implication, estoppel, or otherwise
under any Symbol Technologies, Inc., intellectual property rights. An implied
license only exists for equipment, circuits, and subsystems contained in Symbol
products.
Symbol and Spectrum One are r egi stered trademarks, and Spectrum24 is a
trademark of Symbol Technologies. Other product names mentioned in this
manual may be trademarks or register ed trademarks of their re spective companies
and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
www.symbol.com
Contents
About This Manual
Notational Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Chapter 1. The Series 31XX/35XX System
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Parts of the Series 3100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Parts of the Series 3500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Battery Chargers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Scanners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Radio and Network Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Flash Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Miscellaneous Other Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Before You Use the Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Install and Charge Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Load the Appropriate Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Chapter 2. Batch and Spectrum One Terminal Setup
Chapter Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Hardware Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Hardware Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Loading the Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Chapter 3. Spectrum24 RF Terminal Setup
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Spectrum One Vs. Spectrum24 Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
The Flash Disk Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
iii
Standard Spectrum24 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Decision: Internet Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Editing NET.CFG. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
How Application Files Are Downloaded to the Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Loading the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Hardware Required for Download. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Hardware Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Verify Existence of Application Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Download Over the Network: BOOTP (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Initiate Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Terminal Attempts to Associate with Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Download Over the Network: DHCP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Download Over the Network: Neither BOOTP or DHCP. . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Chapter 4. Operating the Series 3100/3500
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Powering a Terminal On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Normal Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Automatic Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Forcing Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Restarting After a Forced Power Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Booting a Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Warm Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Cold Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Cold-Boot Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Boot to Command Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Adjusting the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Backlighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
The Series 3100/3500 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Using the Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Modifier Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Key Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Integrated Laser Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Scanning 1-D Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Scanning Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Standard and Long Range 1-D Decode Zones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Note on IEC825/EN60825 Class 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Scanning PDF417 Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
iv
To Scan PDF417 Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Attaching a Scanner or Wand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
With a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
With a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Connecting the Internal Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
Connecting to the Telephone Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
Chapter 5. Error Recovery and Troubleshooting
Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
31X0/35X0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Start-up Failure: 31X0/35X0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Boot Failure Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Out-of-Memory Errors: PDT 35XX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Spectrum24 Terminals (3140/3540). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Self Test Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Running the Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Self Test Summaries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Keyboard Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Exiting Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Memory Transfer Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Set Communications Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Internal Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
What If .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Chapter 6. Maintaining the 3100/3500 Terminal
Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
When to Replace or Recharge Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Replacement Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Alkaline (PDT 3100). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Replacing NiCd or NiMH Batteries (PDT 3100) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Replacing NiCd or NiMH Batteries (PDT 3500) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
NiCd or NiMH Battery Charging (PDT 3100 and PDT 3500) . . . . . . . . . . . . . . . . . . . . . . . 6-12
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
v
Appendix A. Port Pin-Outs
Scanner Port (DE-9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Pinouts for 3100 / 3500 Serial Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Appendix B. Keyboard Layouts
Appendix C. Communications Status Codes
Appendix D. Specifications
Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-1
Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-1
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
Standard 1-D Scan Element . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-2
Long Range 1-D Scan Element. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3
1-D / PDF417Scan Element . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-4
Glossary
Index
vi
About This Manual
The PDT 3100/3500 Product Reference Guide provi d e s general inst ructions fo r set u p ,
initialization, operation, troubleshooting, and maintenance.
Notational Conventions
The following conventions are used in this document:
• “Operator” and “User” r efer to anyone us ing an appli cation on a PDT 3100/3 500
terminal.
• “PC” refers to the IBM personal computer or compatible system that you are
using to develop applications.
• “Terminal” refers to a PDT 3100/3500 terminal.
• “You” refers to the administrator who is using this manual as a refe rence aid to
install, configure, operate, maintain, and troubleshoot the PDT 3100/3500
terminal.
• <Bracketed Bold> type indicates keystrokes on the terminal or PC. For example:
Select the <F1> key on the PC to access on-line help.
• Bold type is used to identify menu items and input or text fields on a terminal
screen
• Italics are used:
- for the names of parameters in function prototypes and variable names in
usage and syntax descriptions
- to highlight specific items in the general text
- to identify chapters and sections in this and related documents
• Square brackets [] in a command line enclose optional inline parameters.
• The piping symbol | has the effect of “or” when it is used to separate inline
parameters on a command line; i.e., it separates alternative values for parameters.
• Bullets (•) indicate:
- action items
vii
PDT 3100/3500 Product Reference Guide
- lists of alternatives
- lists of required steps that are not necessarily sequential
• Sequential lists (e.g., those that describe step-by-step procedures) appear as
numbered lists.
Related Publications
The following is a list of documents and publications that you may find useful if you
want to know more about the PDT 3100/3500 terminal itself or about the tools and
utilities that are available for writing applications for the terminal.
Documents Available from Symbol Technologies
• PDT 3100 Quick Reference Guide
p/n 70-35895-01
• PDT 3500 Quick Reference Guide
p/n 70-16646-XX
• Series 3000 Applicati on Programm er’s Guide
p/n 70-16308-XX
• Series 3000 Application Programmer’s Reference Manual
p/n 70-16309-XX
• Series 3000 System Software Manual
p/n 70-16310-XX
• CRD3100-1000, 3100-4 00 0 Quick Ref e rence Guide
p/n 70-11313-XX
• 3115 Communications/Charger Adapter Inst. Instruc t io ns
p/n 70-11314-XX
• Spectrum 24 Access Point User’s Guide
p/n 70-12057-XX
• Spectrum24 Flash Disk Addendum
p/n 70-31437-XX
Service Information
If you have a problem with your equipment, contact the Symbol Support Center for your
region. See page ix for contact information. Before calling, have the model number, serial
number, and several of your bar code symbols at hand.
viii
About This Manual
Call the Support Center from a phone near the scanning equipment so that the service person
can try to talk you through your problem. If the equipment is found to be working properly
and the problem is symbol readability, the Support Center will request samples of your bar
codes for analysis at our plant.
If your problem cannot be solved over the phone, you may need to return your equipment for
servicing. If that is necessary, you will be given specific directions.
Symbol Support Center
For service information, warranty information or technical assistance contact or call the
Symbol Support Center in:
United States
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
1-800-653-5350
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Symbol Technologies
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Canada
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Suite 3
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1040 Vienna, Austria
1-505-5794 (Inside Austria)
+43-1-505-5794 (Outside Austria)
ix
PDT 3100/3500 Product Reference Guide
Denmark
Symbol Technologies AS
Gydevang 2,
DK-3450 Allerod, Denmark
7020-1718 (Inside Denmark)
+45-7020-1718 (Outside Denmark)
Finland
Oy Symbol Technologies
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+49-6074-49020 (Outside Germany)
Latin America Sales Support
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1-800-347-0178 (Inside United States)
+1-561-483-1275 (Outside United States)
Europe/Mid-East Distributor Operations
Contact your local distributor or call
+44 118 945 7360
France
Symbol Technologies France
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x
Norway
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66810600 (Inside Norway)
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About This Manual
South Africa
Symbol Technologies Africa Inc.
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+27-11-4405668 (Outside South Africa)
Sweden
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+46 84452900 (Outside Sweden)
Symbol Technologies S.A.
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28042 Madrid, Spain
9-1-320-39-09 (Inside Spain)
+34-9-1-320-39-09 (Outside Spain)
Spain
If you purchased your Symbol product from a Symbol Business Partner, contact that Business
Partner for service.
Warranty
Symbol Technologies, Inc (“Symbol”) manufactures its hardware products in accordance with industrystandard practices. Symbol warrants that for a period of twelve (12) months from date of shipment,
products will be free from defects in materials and workmanship.
This warranty is provided to the original owner only and is not transferable to any third party. It shall
not apply to any product (i) which has been repaired or altered unless done or approved by Symbol, (ii)
which has not been maintained in accordance with any operating or handling instructions supplied by
Symbol, (iii) which has been subjected to unusual physical or electrical stress, misuse, abuse, power
shortage, negligence or accident or (iv) which has been used other than in accordance with the product
operating and handling instructions. Preventive maintenance is the responsibility of customer and is not
covered under this warranty.
Wear items and accessories having a Symbol serial number, will carry a 90-day limited warranty. Nonserialized items will carry a 30-day limited warranty.
xi
PDT 3100/3500 Product Reference Guide
Warranty Coverage and Procedure
During the warranty period, Symbol will repair or replace defective products returned to Symbol’s
manufacturing plan in the US. For warranty service in North America, call the Symbol Support Center
at 1-800-653-5350. International customers should contact the local Symbol office or support center.
If warranty service is required, Symbol will issue a Return Material Authorization Number. Products
must be shipped in the original or comparable packaging, shipping and insurance charges prepaid.
Symbol will ship the repaired or replacement product freight and insurance prepaid in North America.
Shipments from the US or other locations will be made F.O.B. Symbol’s manufacturing plant.
Symbol will use new or refurbished parts at its discretion and will own all parts removed from repaired
products. Customer will pay for the replacement product in case it does not return the replaced product
to Symbol within 3 days of receipt of the replacement product. The process for return and customer’s
charges will be in accordance with Symbol’s Exchange Policy in effect at the time of the exchange.
Customer accepts full responsibility for its software and data including the appropriate backup thereof.
Repair or replacement of a product during warranty will not extend the original warranty term.
Symbol’s Customer Service organization offers an array of service plans, such as on-site, depot, or phone
support, that can be implemented to meet customer’s special operational requirements and are available
at a substantial discount during warranty period.
General
Except for the warranties stated above, Symbol disclaims all warranties, express or implied, on products
furnished hereunder, including without limitation implied warranties of merchantability and fitness for
a particular purpose. The stated express warranties are in lieu of all obligations or liabilities on part of
Symbol for damages, including without limitation, special, indirect, or consequential damages arising
out of or in connection with the use or performance of the product.
Seller’s liability for damages to buyer or others resulting from the use of any product, shall in no way
exceed the purchase price of said product, except in instances of injury to persons or property.
Some states (or jurisdictions) do not allow the exclusion or limitation of incidental or consequential
damages, so the proceeding exclusion or limitation may not apply to you.
xii
Chapter 1 The Series 31XX/35XX System
Chapter Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Parts of the Series 3100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Parts of the Series 3500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Battery Chargers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Series 31XX/35XX terminals use any one of the following: . . . . . . . . . . . . . . . . . . . . . 1-6
Scanners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Radio and Network Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Spectrum One® Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Spectrum24™ Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Flash Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Miscellaneous Other Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Before You Use the Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Install and Charge Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Load the Appropriate Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
1-1
Series 3100/3500 Product Reference Guide
1-2
The Series 3100/3500 System
Introduction
The Series 31XX/35XX terminals are lightweight, battery powered, hand-held portable
data collection devices. Data is entered from the keyboard, an integrated laser scanner ,
or an attached laser scanner.
As remote terminals, the PDT 31XX, and PDT 35XX collect and store data that is later
uploaded to a host computer. The 31XX and 35XX are batch termin als (no radio). Radio
terminals include the 3110, 3510, and 3124 for use in a Spectrum One
the 3140 and 3540 operate in a Spectrum24
The operating system is DR DOS
standard IBM PC-DOS
™
. DR DOS provides access to a number of commercially
™
. It is compatible with and extends the industry-
™
radio network environment.
available programming tools. Additional programming tools are available from
Symbol for easier system programming and access to special features.
Power saving featur es of the Series 3100/3 500 include auto-of f and power save modes,
which reduce power consumption until an operator provides input. These features
conserve battery power, lengthening the time between charges or replacement.
®
radio network;
1-3
Series 3100/3500 Product Reference Guide
Parts of the Series 3100
Integrated Laser Scan Elemen t
Scanner Window
Scanner LED
Scanner
Trigg er
Rechargeable NiCd
Battery Pack
PDT 3100
Serial Port (RJ41)
Battery
Connector
Sockets
Removal
Strap
LCD Display Window
Keyboard
Scanner
Trigger
Holding Plugs
Battery Compartment
Handstrap
Latch
P
A
R
T
N
O
.
:
3
1
0
0
-
9
M
0
L
0
5
0
S
/
N
:
B
0
2
9
7
2
1
S
Y
M
B
O
L
T
E
C
H
,
I
N
C
.
Serial Port (RJ41)
Scanner
Trigger
Handstrap
Battery
Compartment
Latch
Battery
Compartment
Cover
1-4
Battery Adapter
Parts of the Series 3500
The Series 3100/3500 System
Integrated Laser Scan Element
Scanner
LED
Serial Port (RJ41)
Scanner
Window
LCD Display
Window
Keyboard
Scanner
Trigger
Foldover
Strap with
Velcro
Attachment
Integrated Laser Scan Elemen t
Serial Port (RJ41)
Handstrap
Scanner
Trigger
Battery
Pack
Handstrap
Latch
Scanner
Trigger
Battery
Compartment
Scanner
Trigger
Battery
Pack
Handstrap
1-5
Series 3100/3500 Product Reference Guide
Accessories
The following accessories are available for Series 3100/3500 terminals.
Battery Chargers
Series 31XX/35XX terminals use any one of the following:
• alkaline batteries (PPT 31XX only)
• rechargeable Nickel Cadmium (NiCd)
• rechargeable Nickel Metal Hydride (NiMH) battery packs.
NiCd and NiMH batteries are charged using one of the charging accessories listed
below.
Table 1-1. Battery Charging Accessories
Accessory Part Number Batteries Charged
Single-Slot Cradle CRD3100-100U (US version)
CRD3100-100 I (International)
Four-Slot Cradle CRD3100-400U (US version)
CRD3100-400 I (International)
Communications/Charger
Adapter
15 Volt Adapter
Universal Four-Slot Charger 3004-xxx KT-12596-01
UBC 1000 Charger UBC1000-xxxx All
3115-000
59915-00-00(US version)
All
All
KT-12596-01
KT-12596-02
Rechargeable batteries available from Symbol include:
For PDT 3100: 400 Mah (NiCd), 60 0 Mah (NiMH ).
For PDT 3500: 800 Mah (NiCd), 12 00 Mah (NiM H) .
1-6
The Series 3100/3500 System
Scanners
PDT 31XX/35XX terminals may use either integrated or at tached scanners. A range of
available integrated scanners gives a range of possible scanning performance.
• standard range 1-D scanni ng
• long-range 1-D scanning
• standard range 1-D and 2-D scanning .
For terminals without an integrated scanner, the following attachable scanners are
available from Symbol:
• LS 2000 (1-D)
• LS 3000 (1-D)
• LS 4800 (1-D, 2-D)
• LS 9100 (1-D)
• LT 1700 (1-D)
• LP 1500 (wand, 1-D)
• PDF 1000 (1-D, 2-D)
Radio and Network Options
Spectrum One® Network
The PDT 3110 and 3510 i ncludes an in te rna l radio frequency transmitter/receiver for
use in a Symbol Spectrum One network.
The PDT 3124 includes a 2.4 GHz radio for use in Europe.
Spectrum24™ Network
The PDT 3140 and 3540 include an internal radio frequency transmitter/receiver for
use in a Symbol Spectrum24 network.
Flash Disk
The PDT 3140 and 3540 optionally include an additional 1 MB of non-volatile memory
or “flash disk” which is compatible with a standard DOS disk.
1-7
Series 3100/3500 Product Reference Guide
Printers
The following printers can be used with Series 31XX/35XX terminals:
•Monarch Rascal
• Monarch Renegade
• ComTec 2-inch, 3-inch, 4-inch, and 3-inch receipt printers
Miscellaneous Other Accessories
Holsters are available for PDT 31XX and PDT 35XX terminals, and for tethered
scanners.
Before You Use the Terminal. . .
Install and Charge Battery
Prior to using the PDT 31XX/35XX for the first time, install the battery. If the terminal
uses a Nickel Cadmium (NiCd) or Nickel Metal Hydride (NiMH) rechargeable battery ,
charge the battery before use (refer to Chapter 6).
Load the Appropriate Software
What software you load and how you load it depends on several factors:
• If this unit is intended for use in batch applications (3100/3500) or in a Spectrum
One network environment (3110/3510), refer to Chapter 2 for information on
loading the software.
• If this unit is intended for use in a Spectrum24 network environment (3140/
3540), refer to Chapter 3 for general information on Spectrum24 and software
loading procedures.
1-8
Chapter 2 Batch and Spectrum One Terminal Setup
Chapter Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Hardware Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Hardware Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Connect Host and Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Connect Host & 3115 CCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Loading the Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Initiate Host Communications Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Initiate Terminal Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Starting Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Ending Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2-1
Series 3100 / 3500 Product Reference Guide
2-2
Batch and Spectrum One Terminal Setup
Introduction
Before using a Series 31XX/35XX terminal, perform the following procedures:
• install the battery (Refer to Chapter 6)
• charge the battery, if using a Nickel Cadmium (NiCd) or Nickel Metal Hydride
(NiMH) rechargeable battery (Refer to Chapter 6)
• Load the system files and application(s).
Programs are stored in the terminal’s nonvolatile memory (NVM), also called the
application EEPROM.
2-3
Series 3100 / 3500 Product Reference Guide
Hardware Requirements
The following hardware is required to initialize a batch or Spectrum One radio
terminal:
•Terminal
• 1- or 4-Slot Cradle
OR
3115 Charging and Communications Adapter
• RS-232 Serial Null Modem Cable
• Power Supply
•Host PC
Communications
For terminals being used in a direct communications (batch) environment or a
Spectrum One network environment, applications are transferred from a host
computer to the terminal:
• over a communications line using a null modem connected to the cradle
OR
• through the communications/charger adapter.
The procedure uses the SENDHEX command on the host computer and the Program
Loader function (from Command Mode) on the terminal.
Note: For details on the SENDHEX command, refer to the
Series 3000 Application Programmer's Manual.
Other software may be used in place of SENDHEX.
2-4
Hardware Setup
Connect Host and Cradle
Batch and Spectrum One Terminal Setup
Power Supply Cord
Host Computer
Power
Connector
Serial Null Mod em Cable
Comm Port
Figure 2-1. Cradle Setup for 3100/3110 and 3500/3510 Initialization
Note: The procedure for connecting 1- and 4-slot cra dles is the
same.
1. Plug the RS-232 serial cable’s connector into the cradle’s communication port.
2. Connect the other connector to the host computer’s serial (COMM) port.
3. Connect the power supply cord’s round plug to the power connector on the side
of the cradle (3165: power supply p/n 59915-00-00 for domestic use, 60507-00-00
for international use; 3166: power supply p/n 60153-00-00 for domestic use and
60174-00-00 for international use).
4. Connect the power supply’s AC plug to a standard electrical outlet.
The green and red indicators light for about 3 seconds, blink for 3 seconds, then go
out.
5. Place the terminal in the cradle. Verify that the terminal is OFF.
6. Go to Loading the Program.
2-5
Series 3100 / 3500 Product Reference Guide
Connect Host, 3115 CCA
RJ41
3115 CCA
DB25
Power Input Jack
Figure 2-2. 3115 CCA Setup for 3100/3110 and 3500/3510 Initialization
1. Verify that the terminal is OFF.
2. Plug the 10-pin RJ-41 con nector in the terminal base.
3. Plug the DB25 connector into the host’s communications port.
4. Go to Loading the Program.
Caution
The 3115 CCA cable should be used to charge ONLY the KT12956-01 NiCd battery pack.
Note: It is not necessary to connect to a power supply for
communications.
2-6
Batch and Spectrum One Terminal Setup
Loading the Program
Note: To cancel communications at any time during the
session, press CLEAR on the terminal. The session stops
immediately.
T o download the program, initiate the communications software on the host computer
and terminal as described in the f ollowing sections.
Note: Communication parameters specified on the host and
the terminal must match. These parameters typically
are:
38400 bps
7 bit data
Odd parity
Xon/Xoff flow control
Note: T o program the EEPROM, the terminal must be connected to
the host through a cradle or the 3115 CCA.
Initiate Host Communications Software
1. Power on the host computer.
2. Start the communication program.
3. Enter the SENDHEX command.
sendhex pgmname 38400 com2
where:
SENDHEX is the command.
pgmname is the application being loaded (.hex extension is
optional).
parameters Communications parameters follow the program
name. Parameters include baud rate,
communications port, data bits, parity, and flow
control. T o accept the default parameters, do not enter
a value.
In the example, the baud rate is set to 38400 bps and the communications port to
COM2. The default values are accepted for the remaining parameters.
2-7
Series 3100 / 3500 Product Reference Guide
Note: Versions of SENDHEX earlier than 3.0 do not support
flow control. If you use an earlier version and encounter
communication errors, use a lower baud rate.
4. SENDHEX displays the prompt:
Press <Enter> to begin
communications.
5. Do NOT press <ENTER> yet. Before starting communications (refer to Starting
Communications), set up the terminal as directed in Initiate Terminal
Communications.
Initiate Terminal Communications
1. Boot the terminal to command mode. Refer to Chapter 4, Operating th e S e ri e s 3 100/
3500, for a list of the boot-to-command mode sequ e nce s.
The terminal displays the following:
COMMAND MODE
Select function
Self test
2. Scroll through Command Mode options using <UpArrow> or <DownArrow>
until “Program loader” is displayed. Press <ENTER>.
3. The terminal displays:
Program loader
WARNING: EEPROM
WILL BE ERASED
CONTINUE? <ENT>
Before loading the new application, erase the NVM’s original contents.
Note: To cancel this operation, press <CLEAR>.
4. Press <ENTER> to erase the EEPROM.
Wait while the EEPROM is erased. When complete, the program prompts for the
communications parameters.
2-8
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