No part of this publication may be reproduced or used in any form, or by any electrical or
mechanical means, without permission in writing from Symbol. This includes electronic or
mechanical means, such as photocopying, recording, or information storage and retrieval
systems. The material in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware,
furnished to the user is on a licensed basis. Symbol grants to the user a non-transferable
and non-exclusive license to use each software or firmware program delivered hereunder
(licensed program). Except as noted below, such license may not be assigned,
sublicensed, or otherwise transferred by the user without prior written consent of Symbol.
No right to copy a licensed program in whole or in part is granted, except as permitted under
copyright law. The user shall not modify, merge, or incorporate any form or portion of a
licensed program with other program material, create a derivative work from a licensed
program, or use a licensed program in a network without written permission from Symbol.
The user agrees to maintain Symbol’s copyright notice on the licensed programs delivered
hereunder, and to include the same on any authorized copies it makes, in whole or in part.
The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed
program delivered to the user or any portion thereof.
Symbol reserves the right to make changes to any software or product to improve reliability,
function, or design.
Symbol does not assume any product liability arising out of, or in connection with, the
application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any
Symbol Technologies, Inc., intellectual property rights. An implied license only exists for
equipment, circuits, and subsystems contained in Symbol products.
Symbol and Spectrum24 are registered trademarks of Symbol Technologies, Inc. Other
product names mentioned in this manual may be trademarks or registered trademarks of
their respective companies and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
The PDT 3100 Series Product Reference Guide provides general instructions for setting
up, initializing, operating, troubleshooting, and maintaining your terminal.
Chapter Descriptions
Topics covered in this guide are as follows:
•Chapter 1, The PDT 3100 System, describes your PDT 3100 terminal and provides
parts diagrams and accessory information.
•Chapter 2, Setting Up the Terminal, describes how to set up your PDT 3100
hardware and initiate communication.
•Chapter 3, Spectrum24 RF Setup, explains how to set up your terminal for radio
communication.
•Chapter 4, Operating the PDT 3100, explains how to turn on and boot the terminal,
adjust the display, and how to use the keyboard and integrated scanner.
•Chapter 5, Error Recovery and Troubleshooting, provides error messages and
troubleshooting information.
•Chapter 6, Maintaining the PDT 3100, provides information on batteries and
cleaning.
•Appendix A, Port Pinouts, provides signal descriptions for the terminal and
3115 CCA cables.
•Appendix B, Keyboard Layouts, provides keyboard mappings for the various PDT
3100 keyboard configurations.
•Appendix C, Communications Status Codes, details communication error codes.
•Appendix D, Specifications, provides environmental and scanning specifications
for the terminal.
vii
Page 10
PDT 3100 Series Product Reference Guide
Notational Conventions
The following conventions are used in this document:
•Italics are used to highlight specific items in the general text, and to identify
chapters and sections in this and related documents.
•Bullets (•) indicate:
•action items
•lists of alternatives
•lists of required steps that are not necessarily sequential
•Sequential lists (e.g., those that describe step-by-step procedures) appear as
numbered lists.
•Spectrum 24 Access Point User’s Guide
p/n 70-12057-XX
•Spectrum24 Flash Disk Addendum
p/n 70-31437-XX
viii
Page 11
About This Guide
Service Information
If you have a problem with your equipment, contact the Symbol Support Center for your
region. See page ix for contact information. Before calling, have the model number, serial
number, and several of your bar code symbols at hand.
Call the Support Center from a phone near the scanning equipment so that the service
person can try to talk you through your problem. If the equipment is found to be working
properly and the problem is symbol readability, the Support Center will request samples of
your bar codes for analysis at our plant.
If your problem cannot be solved over the phone, you may need to return your equipment
for servicing. If that is necessary, you will be given specific directions.
Note: Symbol Technologies is not responsible for any damages incurred
during shipment if the approved shipping container is not used.
Shipping the units improperly can possibly void the warranty.
Symbol Support Center
For service information, warranty information or technical assistance contact or call the
Symbol Support Center in:
United States
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
1-800-653-5350
United Kingdom
Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
+44 118 945 7529 (Outside UK)
1
Canada
Symbol Technologies Canada, Inc.
2540 Matheson Boulevard East
Mississauga, Ontario, Canada L4W 4Z2
905-629-7226
Asia/Pacific
Symbol Technologies Asia, Inc (Singapore
Branch)
230 Victoria Street #05-07/09
Bugis Junction Office Tower
Singapore 188024
Tel : +65-6796-9600
Fax : +65-6337-6488
ix
Page 12
PDT 3100 Series Product Reference Guide
Australia
Symbol Technologies Pty. Ltd.
432 St. Kilda Road
Melbourne, Victoria 3004
1-800-672-906 (Inside Australia)
+61-3-9866-6044 (Outside Australia)
Denmark/Danmark
Symbol Technologies AS
Dr. Neergaardsvej 3
2970 Hørsholm
7020-1718 (Inside Denmark)
+45-7020-1718 (Outside Denmark)
Finland/Suomi
Oy Symbol Technologies
Kaupintie 8 A 6
FIN-00440 Helsinki, Finland
9 5407 580 (Inside Finland)
+358 9 5407 580 (Outside Finland)
Symbol Technologies Austria GmbH
Prinz-Eugen Strasse 70 / 2.Haus
1040 Vienna, Austria
01-5055794-0 (Inside Austria)
+43-1-5055794-0 (Outside Austria)
Europe/Mid-East Distributor Operations
Contact your local distributor or call
+44 118 945 7360
France
Symbol Technologies France
Centre d'Affaire d'Antony
3 Rue de la Renaissance
92184 Antony Cedex, France
01-40-96-52-21 (Inside France)
+33-1-40-96-52-50 (Outside France)
Italy/Italia
Symbol Technologies Italia S.R.L.
Via Cristoforo Columbo, 49
20090 Trezzano S/N Navigilo
Milano, Italy
2-484441 (Inside Italy)
+39-02-484441 (Outside Italy)
Latin America Sales Support
7900 Glades Road
Suite 340
Boca Raton, Florida 33434 USA
1-800-347-0178 (Inside United States)
+1-561-483-1275 (Outside United States)
x
Mexico/México
Symbol Technologies Mexico Ltd.
Torre Picasso
Boulevard Manuel Avila Camacho No 88
Lomas de Chapultepec CP 11000
Mexico City, DF, Mexico
5-520-1835 (Inside Mexico)
+52-5-520-1835 (Outside Mexico)
Page 13
About This Guide
Netherlands/Nederland
Symbol Technologies
Kerkplein 2, 7051 CX
Postbus 24 7050 AA
Varsseveld, Netherlands
315-271700 (Inside Netherlands)
+31-315-271700 (Outside Netherlands)
South Africa
Symbol Technologies Africa Inc.
Block B2
Rutherford Estate
1 Scott Street
Waverly 2090 Johannesburg
Republic of South Africa
11-809 5311 (Inside South Africa)
+27-11-809 5311 (Outside South Africa)
Norway/Norge
Symbol’s registered and mailing address:
Symbol Technologies Norway
Hoybratenveien 35 C
N-1055 OSLO, Norway
Symbol’s repair depot and shipping address:
Symbol Technologies Norway
Enebakkveien 123
N-0680 OSLO, Norway
The Series 3100 terminals are lightweight, battery powered, handheld portable data
collection devices. Data is entered from the keyboard or an integrated laser scanner.
As remote terminals, the PDT 3100 collects and stores data that is later uploaded to a host
computer. The PDT 3100 is a batch terminal (no radio). The PDT 3142 and 3146 are
Spectrum24
®
radio terminals.
The operating system is DR-DOS. It is compatible with and extends the industry-standard
IBM PC-DOS
programming tools. Additional programming tools are available from Symbol for easier
system programming and access to special features.
Power saving features of the Series 3100 include auto-off and power save modes, which
reduce power consumption until an operator provides input. These features conserve
battery power, lengthening the time between charges or replacement.
™
. DR-DOS provides access to a number of commercially available
1-3
Page 18
PDT 3100 Series Product Reference Guide
Parts of the Series 3100
Integrated Laser Scan Element
Scanner Window
Scanner LED
Scanner
Trigger
Serial Port (RJ41)
Rechargeable
NiMH Battery Pack
Scanner Trigger
Holding Plugs
Battery Connector
Sockets
Battery Compartment
Handstrap Latch
LCD Display Window
Keyboard
PART NO.:
3100-9M0L050
S/N: B029721
SYMBOL TECH, INC.
Handstrap
Scanner Trigger
Battery
Compartment
Latch
Battery
Compartment
Cover
1-4
Removal Strap
Serial Port (RJ41)
Battery Adapter
Page 19
The PDT 3100 System
Accessories
The following accessories are available for Series 3100 terminals.
Battery Chargers
•Alkaline batteries (PDT 3100 only)
•Rechargeable 600 Mah Nickel Metal Hydride (NiMH) battery packs (available from
Symbol). NiMH batteries are charged using one of the charging accessories listed
below.
Table 1-1. Battery Charging Accessories
AccessoryPart NumberBatteries Charged
Single-Slot CradleCRD3100-100U (US version)
CRD3100-100I (International)
Four-Slot CradleCRD3100-400U (US version)
CRD3100-400I (International)
Communications/Charger Adapter
15 Volt Adapter
Universal Four-Slot Charger3004-xxxKT-12596-01
UBC 2000 ChargerUBC2000-xxxxAll
3115-000
59915-00-00 (US version)
All
All
KT-12596-01
KT-12596-02
Scanners
PDT 3100 terminals offer standard range 1D scanning.
Spectrum24 Network Option
The PDT 3142 and 3146 include an internal radio frequency transmitter/receiver for use in
a Symbol Spectrum24 network.
Flash Disk
The PDT 314X optionally includes an additional 1 MB of non-volatile memory or “flash disk”
which is compatible with a standard DOS disk.
1-5
Page 20
PDT 3100 Series Product Reference Guide
Printers
The following printers can be used with Series 3100 terminals:
Before using a Series 3100 terminal, perform the following procedures:
•install the battery (refer to Chapter 6)
•charge the battery, if using Nickel Metal Hydride (NiMH) rechargeable battery (refer
to Chapter 6, Maintaining the PDT 3100)
•Load the system files and application(s):
•If the terminal is intended for use in batch applications (PDT 3100), refer to
Chapter 2, Setting Up the Terminal for information on loading the software.
•If the terminal is intended for use in a Spectrum24 network environment
(PDT 3142/3146), refer to Chapter 3, Spectrum24® RF Setup for general
information on Spectrum24 and software loading procedures.
Programs are stored in the terminal’s nonvolatile memory (NVM), also called the
application EEPROM.
Hardware Requirements
The following hardware is required to initialize a batch terminal:
•Terminal
•1- or 4-Slot Cradle, or 3115 Charging and Communications Adapter
•RS-232 Serial Null Modem Cable
•Power Supply
•Host PC
Communications
For terminals used in a direct communications (batch) environment, applications are
transferred from a host computer to the terminal:
•over a communications line using a null modem connected to the cradle
OR
•through the communications/charger adapter.
The procedure uses the SENDHEX command on the host computer and the Program
Loader function (from Command Mode) on the terminal.
2-3
Page 24
PDT 3100 Series Product Reference Guide
PDT 3100
COMM
CHARGING
COMM
CHARGING
COMM
CHARGING
COMM
CHARGING
Note: For details on the SENDHEX command, refer to the Series 3000
Application Programmer's Manual.
Other software may be used in place of SENDHEX.
Connecting Host and Cradle
Host Computer
Power
Connector
Power Supply Cord
Serial Null Modem Cable
PWR
CTL
SHF
E
FNC
D
CLR
C
J
B
I
A
H
O
G
N
F
LAMP
M
T
L
S
K
LIGHT
R
DARK
Y
Q
X
P
W
V
U
SPACE
F9
BSP
Z
F8
9
F7
F6
8
F5
7
6
F4
F3
5
F2
4
3
F1
2
=
1
F10
ENTER
0
Comm Port
Figure 2-1. Cradle Setup for 3100 Initialization
Note: The procedure for connecting 1- and 4-slot cradles is the same.
1. Plug the RS-232 serial cable’s connector into the cradle’s communication port.
2. Connect the other connector to the host computer’s serial (COM) port.
3. Connect the power supply cord’s round plug to the power connector on the side of
the cradle (3165: power supply p/n 59915-00-00 for domestic use, 60507-00-00 for
international use; 3166: power supply p/n 60153-00-00 for domestic use and
60174-00-00 for international use).
4. Connect the power supply’s AC plug to a standard electrical outlet.
2-4
Page 25
Setting Up the Terminal
115V
Keyboard
Mouse
COM A
COM B
Parallel
VGA
Wall
Phone
5. The green and red indicators light for about 3 seconds, blink for 3 seconds, then
go out.
6. Place the terminal in the cradle. Verify that the terminal is OFF.
7. Go to Loading the Program on page 2-6.
Connecting to Host via 3115 CCA
PDT 3100
PWR
CTL
SHF
E
FNC
D
CLR
C
J
B
I
A
H
O
G
N
F
LAMP
M
T
L
S
K
LIGHT
R
DARK
Y
Q
X
P
W
V
U
SPACE
F9
BSP
Z
F8
9
F7
F6
8
F5
7
6
F4
F3
5
F2
4
3
F1
2
=
1
F10
ENTER
0
RJ-41 Connector
3115 CCA
DB-25 Connector
Power Input Jack
Figure 2-2. 3115 CCA Setup for 3100 Initialization
1. Verify the terminal is off.
2. Plug the CCA’s 10-pin RJ-41 connector in the terminal base.
3. Plug the DB25 connector into the host’s communications port.
4. Go to Loading the Program on page 2-6.
Note: It is not necessary to connect to a power supply for communications.
2-5
Page 26
PDT 3100 Series Product Reference Guide
Loading the Program
Note: To cancel communications at any time during the session, press
CLEAR on the terminal.
To download the program, initiate the communications software on the host computer and
terminal as described in the following sections.
Note: Communication parameters specified on the host and the terminal
must match. These parameters typically are:
38400 bps
7 bit data
Odd parity
Xon/Xoff flow control
Note: To program the EEPROM, the terminal must be connected to the
host through a cradle or the 3115 CCA.
Initiating Host Communications Software
1. Power on the host computer.
2. Start the communication program.
3. Enter the SENDHEX command.
sendhex pgmname 38400 com2
where:
SENDHEX is the command.
pgmname is the application being loaded (.hex extension is optional).
parametersare the communications parameters that follow the program
name. Parameters include baud rate, communications port, data
bits, parity, and flow control. To accept the default parameters, do
not enter a value.
2-6
Page 27
Setting Up the Terminal
In the example, the baud rate is set to 38400 bps and the communications port to
COM2. The default values are accepted for the remaining parameters.
Note: Versions of SENDHEX earlier than 3.0 do not support flow control.
If you use an earlier version and encounter communication errors,
use a lower baud rate.
4. SENDHEX displays the prompt:
Press <Enter> to begin communications.
5. Do NOT press <ENTER> yet. Before starting communications (see Starting
Communications on page 2-9), set up the terminal as directed in Initiating Terminal
Communications.
Initiating Terminal Communications
1. Boot the terminal to command mode. Refer to Chapter 4, Operating the PDT 3100,
for a list of the boot-to-command mode sequences.The terminal displays the
following:
COMMAND MODE
Select function
Self test
2. Scroll through Command Mode options using <UpArrow> or <DownArrow> until
Program loader appears. Press <ENTER>.
3. The terminal displays:
Program loader
WARNING: EEPROM
WILL BE ERASED
CONTINUE? <ENT>
Before loading the new application, erase the NVM’s original contents.
Note: To cancel this operation, press <CLEAR>.
4. Press <ENTER> to erase the EEPROM. When complete, the program prompts for
the communications parameters.
2-7
Page 28
PDT 3100 Series Product Reference Guide
5. Baud Rate.The terminal displays:
Comm Parameters
Baud
4 9600
Scroll through the list using <UpArrow> or <DownArrow>. When the correct rate
is displayed (38400 is recommended), press <ENTER>.
6. Data Bits. The terminal displays:
Comm Parameters
Data Bits
7
Press <7> (recommended) or <8> to specify data bits, or scroll through the list
using <UpArrow> and <DownArrow> and press <ENTER> when the correct
value is displayed.
Note: If 8 data bits is selected, the program selects No parity and skips the
next step.
7. Parity. If you select 7 data bits, the terminal displays:
Comm Parameters
Parity
Odd
Press the first letter of a parity option (Even, Odd, None, Space, or Mark), or scroll
using <UpArrow> and <DownArrow> and press <ENTER> when the correct
value is displayed.
8. Flow Control. The terminal displays:
Comm Parameters
Flow Control
None
2-8
Page 29
Setting Up the Terminal
Press the first letter of a flow control option (None, Xon/Xoff, or RTS/CTS), or scroll
using <UpArrow> or <DownArrow> and press <ENTER> when the correct value
is displayed.
9. The terminal is ready to receive the program.
Starting Communications
1. The terminal displays:
Comm Parameters
Start? <ENT>
2. Press <ENT> on the terminal.
3. Press <ENTER> on the host computer. SENDHEX begins transmitting the
program image. When communications are established, the terminal displays:
Program loader
Receiving: XXXX
During program loading, the display shows the program segment address being
transferred (XXXX).
4. When the transmission is complete, the terminal displays:
Program loader
Status 0000
A status of 0000 (all zeros) indicates a successful transfer. Other status values
indicate an error. These values are provided in Appendix C, Communications
Status Codes.
If you received an error, press <Clear> on the terminal to return to the Command
Mode main menu.
Ending Communications
1. Press <Clear> on the terminal.
2. Power down the terminal.
3. Detach any cables connected to the terminal.
4. Reboot the terminal using the appropriate cold boot sequence described in Booting
Spectrum24 terminals use standard communications protocols to accomplish wireless
connectivity. These protocols are generalized and take up considerably more space in the
terminal’s NVM. With less space available in NVM for application files, Spectum24
terminals operate as diskless computing workstations. The terminal’s NVM contains
system files required to connect to and download the application files from a network server
and to provide network diagnostics and configuration. The application files are downloaded
each time the terminal is booted.
Optional Flash Disk
Spectrum24 terminals can optionally contain an additional megabyte of non-volatile
memory or flash. This extra memory reduces the time and resources required to load
applications into the terminal and offers the ability to run multiple applications from the
same terminal.
The flash disk is accessed via a driver, FLASHDSK.SYS, which makes the flash disk
appear to a program as another disk drive (E:). The drive reads data quickly but writes
slowly (e.g., for even the smallest files, the write process takes 3-4 seconds).
If your Spectrum24 terminal includes a flash disk, you may set the IP address and
download software not available on standard Spectrum24 terminals. For more information,
refer to the Spectrum24 Flash Disk Addendum.
3-3
Page 34
PDT 3100 Series Product Reference Guide
Standard Spectrum24 Installation
A standard Spectrum24 installation consists of LSL, an ODI driver, TCP/IP, and NET.CFG,
and requires a BIOS version of 1.09 or later.
The system software is factory-loaded in the terminals. The default files cover most typical
scenarios with minor changes, as detailed in this chapter. If your requirements are more
sophisticated, refer to the Spectrum24 Network Development Kit documentation for more
information on the Spectrum24 RF network, the Symbol-provided ODI driver, and the
configuration file setups required for various platforms.
Note: Installation for Spectrum24 terminals with flash disk differs from a
standard installation in how the configuration file is set up,
addresses are obtained, and software is downloaded. For more
information, refer to the Spectrum24 Flash Disk Addendum.
Internet Addressing
Each terminal requires a unique internet address, or IP address, allowing messages it
sends and receives to be correctly routed over networks conforming to the TCP/IP protocol
standards. These addresses can be administered and entered manually, or administered
and allocated by a server on the network. Two protocols are defined for the IP address
allocation on the network, BOOTP and DHCP. BOOTP is commonly used in UNIX and OS/
2; DHCP is the protocol for Windows NT servers.
By default, Symbol's Series 3000 Spectrum24 terminals expect IP addresses to be entered
manually. To use the DHCP or BOOTP protocol, you must change the .boot. parameter in
the [Spectrum24 Control] section of the NET.CFG file loaded on the terminal. The format
of the entries to NET.CFG is discussed in the next section.
3-4
Page 35
Spectrum24® RF Setup
Editing NET.CFG
The terminal is controlled by entries in the NET.CFG file. After you decide how to allocate
IP addresses, edit NET.CFG to include the [Spectrum24 Control] section necessary to set
the IP addressing mode.
If you intend to make any changes to the terminal’s out-of-box default setup, you must add
the [Spectrum24 Control] section, which specifies parameters that apply to all
Spectrum24 uses, to NET.CFG.
[Spectrum24 Control]
This section includes the parameters for indicating the preferred method of obtaining the IP
address, as defined in Table 3-1.
Table 3-1. Parameters in [Spectrum24 Control] Section
ParameterDescription
bootpIf bootp is selected, the terminal issues a BOOTP request on startup.
noboot
(default)
dhcpFor a Windows NT environment, the terminal uses DHCP protocol to access the
Note: The DHCP, BOOT, and NOBOOT modes are mutually exclusive.
The terminal does not issue a BOOTP request. The terminal IP address must be
entered in the [TCPIP] section of NET.CFG or manually using CFG24. If no
Spectrum24 Control Section appears in NET.CFG, NOBOOT is assumed.
network.
Examples
Entries to a NET.CFG setup:
Spectrum24 control
DHCP
OR
Spectrum24 control
Noboot
If you change NET.CFG, you must rebuild the default HEX image.
3-5
Page 36
PDT 3100 Series Product Reference Guide
Downloading Application Files to the Terminal
To download application files you must have a Trivial File Transfer Protocol (TFTP) server
on the network. If your site has more than 3 or 4 terminals, running a TFTP server on a
DOS-based machine is impractical because the operating system restricts you to
downloading to one terminal at a time. More sophisticated operating systems, e.g., UNIX,
OS/2, or Windows NT, allow downloads to multiple terminals simultaneously. The server is
needed infrequently to load new applications or update existing applications.
Downloading wirelessly can only be done after the Internet IP address is determined and
any required edits to NET.CFG are entered.
Hardware Required for Download
•Terminal
•Spectrum24 RF Network Boot Server
•Spectrum24 Ethernet Access Point
Note: No hardware connections (cradle or CCA) are required to load the
software over the Spectrum24 network. The terminal must be within
the coverage area of a Spectrum24 Ethernet Access Point linked to
a host computer. The initialization software is factory installed.
Hardware Setup
Refer to the Spectrum24 documentation listed in Related Documents on page viii for
information on the Spectrum24 network and equipment.
Application Files
The application files to be downloaded to the terminal must be installed on a network host
before you initiate the network connection. For more information on setting up the files on
a host, refer to the Spectrum24 documentation listed in Related Documents on page viii.
3-6
Page 37
Spectrum24® RF Setup
Downloading Over the Network: BOOTP (Default)
Initiating Network Connection
1. Cold boot the terminal.
Note: Verify that terminal is OFF before cold booting.
a. Press and hold <A+B+D>.
b. Press and release <PWR>.
c. Release <A+B+D>.
The terminal boots DR-DOS and loads the radio driver while displaying a series of
boot messages.
2. Enter a new ESS Id, obtained from the Network Administrator, in the Configurator.
Note: This process is only required on the first-time, out-of-box network
connection.
On first boot, the Configurator screen appears:
CONFIGURATOR X.XX
View Config Parameters
ESS ID
Boot Mode
.
.
.
↑
↑
, Clear, Enter
3. Enter the new ESS Id:
a. Use the <UpArrow> and <DownArrow> to cursor to ESS Id.
b. The default ESS Id appears in ASCII format. Backspace over the existing value,
type a new value, and press <ENTER>.
c. If you are using a BOOTP or DHCP server, cold boot the terminal and proceed
to Unsuccessful Association with AP on page 3-8.
3-7
Page 38
PDT 3100 Series Product Reference Guide
4. If you are not using a BOOTP or DHCP server, use the <UpArrow> and
<DownArrow> to cursor to Boot Mode, then enter the following parameters:
•Subnet Mask
•Default Router
•Terminal IP Address
and press <ENTER> after each entry.
5. Press the <clr> key to return to the main menu.
6. Select Exit from the Configurator Menu and press <ENTER> to exit the
Configurator and continue the connection process.
Note: Your changes are saved in the nonvolatile area on the radio card.
The values just entered are not lost if you reboot the terminal.
The terminal attempts to associate with an Access Point (AP) using the default ESS Id.
Unsuccessful Association with AP
If the terminal is unable to associate with the AP (the ESS Id is wrong or forgotten), it
displays the message:
CFGXX Ver X.XX
NOT Associated
for a few seconds. A second message follows:
Terminal cannot associate with AP. You’re
out of range or not configured. Ctrl+C to end
or other key to retry. Strike any key when ready.....
The terminal continues trying to connect until the attempt is cancelled.
3-8
Page 39
Spectrum24® RF Setup
To cancel and set up a new ESS Id (obtained from the Network Administrator):
1. Press <Ctrl+C> to end the attempt. The terminal displays the message:
Halt Batch process Y/N?
2. Type Y to exit to the DOS prompt (D:).
3. At the DOS prompt, type CFG24 on the PDT 3142, or CFG11 on the PDT 3146, and
press <ENTER> to initiate the Configurator:
CONFIGURATOR X.XX
View Config Parameters
ESS ID
Boot Mode
.
.
.
↑
↑
, Clear, Enter
4. Use the <UpArrow> and <DownArrow> to cursor to ESS Id.
5. The current ESS Id appears in hex format. Backspace over the existing value, type
a new value in and press <ENTER>.
6. Power the terminal off.
7. Cold boot again.
8. The terminal attempts to associate with an AP.
Successful Association
If the association is successful, the terminal obtains an IP address and bootfile name,
displays the message:
BOOTP X.XX
and begins downloading files from the server. During download, the terminal displays a
series of application-defined messages. If the download is successful, the terminal displays
messages indicating success and the application logon screen. Begin operating the
terminal application.
Note: For flash disk terminals, if the terminal is not downloading files
wirelessly, the files are extracted from flash disk and executed.
3-9
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PDT 3100 Series Product Reference Guide
Successful Association, Download Fails
The download may fail for one of the following reasons:
Terminal Cannot Find BOOTP Server. If the terminal cannot find the BOOTP or DHCP
Server for download, it displays the message:
Cannot find Boot Server, time out
You have no boot server or it has problems
and returns to the DOS prompt. Contact the Symbol Support Center for assistance.
File Transfer Fails. If the file transfer fails, the terminal displays the message:
TFTP retry counter exceeded, Receive timeout.
Error <filename>
Ctrl-C to end or other key to retry.
where <filename> is the file that was not fully downloaded. The terminal may be out of
range of the AP and cannot find the files to transfer.
Press <Ctrl+C> to exit and request help from the Symbol Support Center, or press a key
to retry the file transfer.
If the file transfer retry is successful, the terminal displays messages indicating success and
the application logon screen. Begin operating the terminal application. If not, contact the
Symbol Support Center for assistance.
3-10
Page 41
Spectrum24® RF Setup
Downloading Over the Network: DHCP
To use the DHCP protocol, you must edit NET.CFG and rebuild the HEX file before initiating
the network connection.
1. Edit NET.CFG (see Editing NET.CFG on page 3-5). Add the section header and
DHCP parameter line:
Spectrum24 Control
DHCP
2. Save the new NET.CFG on the network host in the \LWPnnn\KIT directory.
3. Working from the \LWPnnn\KIT directory, rebuild the HEX file. Use the
command:
USRCFG @LWPNFL
which builds a LWPNFL.HEX file in the KIT subdirectory.
4. Download the new HEX file. Refer to the Series 3000 ADK.
5. Proceed with the network connection as described in Initiating Network Connection
on page 3-7.
Downloading Over the Network: Neither BOOTP or DHCP
If a BOOTP or DHCP server is not used, the information these servers provide must be
obtained in other ways (e.g., you must enter the IP address manually using CFG24).
1. Edit NET.CFG (refer to Editing NET.CFG on page 3-5). Add a control section and
noboot parameter:
Spectrum24 control
Noboot
2. Save the NET.CFG file, build and download a new HEX file, and connect to the
network as described in Downloading Over the Network: DHCP on page 3-11.
This chapter describes how to operate a Series 3100 terminal, including:
•Powering the terminal on/off
•Booting the terminal
•Adjusting the display
•Using the keyboard
•Entering data via the integrated scanner
•Communicating with other devices using one of the following options:
•Connecting the terminal to a PC, printer, or modem using the 3115
Communication/Charging Adapter
•Connecting the terminal to a printer using the passive cable.
Powering a Terminal On and Off
Because the terminal is battery powered, it is important to save power whenever possible.
To minimize power loss and increase battery life, turn the terminal off when data is not being
entered.
While the terminal’s processing and display are off, programs or data in the system's
memory are retained. Before the terminal powers up, it checks the batteries for enough
power to ensure reliable operation and data storage. Power-up restores the display, and
processing continues from where it was before power-down.
Powering the terminal on does not boot the system or initialize either the program or data.
For more information on initialization, refer to Chapter 2, Setting Up the Terminal.
Normal Power
Note: If the terminal uses a NiMH battery for power, charge the battery
before use!
To power the terminal on or off, press <PWR>.
4-3
Page 46
PDT 3100 Series Product Reference Guide
Automatic Power
Depending on the application, other events, discussed below, may turn a terminal on or off.
Power On
•The system powers on when a key other than <PWR> is pressed.
•The system powers on when a scanner trigger is pressed.
•The program powers on the system at a preset time to perform unattended
operations, such as an overnight communications session.
•The program powers on the system in response to a modem ring or an RS-232
device connected to the RJ connector.
Power Off
If not used for a period of time determined by the application, the system powers off
automatically to conserve power.
Forcing Power Off
If a terminal freezes in the middle of operation, pressing <PWR> does not power it off. You
can force the system to power off, which reduces the drain on the batteries until you can
download any collected data to the host system.
To force the system to power off, press and hold <PWR> for 15 seconds.
Since the terminal is still frozen at this time, turning the power back on does not solve the
problem. To recover the data held in memory, perform a warm boot (refer to Booting a
Ter mi na l on page 4-5).
Restarting After a Forced Power Off
If you must power down a terminal because of defective software, the System Administrator
should restart the system using the warm or cold boot procedures in the following section.
Note: Do not use the power key to restart if the terminal was forced off due
to defective system or application program software in NVM.
Pressing <PWR> only causes the program to resume where it left
off, trying to perform the same unsuccessful operation.
4-4
Page 47
Operating the PDT 3100
Booting a Terminal
Powering the terminal on does not boot the system or initialize the program or data. To
initialize the terminal, perform either a warm or cold boot.
Warm Boot
A warm boot resets the operating system while preserving the program and data on the
RAM disk. This process is similar to pressing the <Ctrl+Alt+Del> keys on a PC, except that
it does not clear the system's memory. To perform a warm boot:
21-Key Terminal
1. Power off the terminal.
2. Press and hold <DownArrow> and <.>.
3. Press and release <I/O>.
4. Release <DownArrow> and <.>.
35-Key Terminal
1. Power off the terminal.
2. Press and hold </> and <+>.
3. Press and release <PWR>.
4. Release </> and <+>.
46-Key Terminal
1. Power off the terminal.
2. Press and hold <4> and <5>.
3. Press and release <PWR>.
4. Release <4> and <5>.
The terminal displays a copyright message, RAM size, expanded memory RAM size, etc.,
depending on the system's configuration.
Note: If the batteries are replaced and the supercap is discharged, the
terminal cold boots.
4-5
Page 48
PDT 3100 Series Product Reference Guide
Cold Boot
A cold boot fully resets the system and clears memory, including the RAM disk. Any
programs and data stored in memory or on the RAM disk are deleted. Nonvolatile memory
(NVM, the Application EEPROM) is not affected.
Caution
This procedure erases all data and programs residing in dynamic memory
and RAM Disk. All contents of the RAM disk are lost.
To perform a cold boot:
21-Key Terminal
1. Power off the terminal.
2. Press and hold <UpArrow>, <4>, and <ENTER>.
3. Press and release <I/O>.
4. Release <UpArrow>, <4>, and <ENTER>.
35-Key Terminal
1. Power off the terminal.
2. Press and hold <Space>, <Func>, and <UpArrow>.
3. Press and release <PWR>.
4. Release <Space>, <Func>, and <UpArrow>.
46-Key Terminal
1. Power off the terminal.
2. Press and hold <A>, <B>, and <D>.
3. Press and release <PWR>.
4. Release <A>, <B>, and <D>.
The terminal displays a copyright message, amount of RAM, and expanded memory. Other
messages are displayed as well, depending on the system configuration.
4-6
Page 49
Operating the PDT 3100
Cold Boot Failure
During a cold boot, the system briefly displays a status line for each driver as it loads in the
format:
0: Driver #.##
The line shows a status value, usually 0, followed by the name and version number of the
driver. If the system halts at one of these lines and displays a status value other than 0, the
displayed device driver failed to load properly.
If such a failure occurs cold boot the terminal. If this does not solve the problem, call Symbol
Support Center. More troubleshooting information is found in the publications listed at the
beginning of this manual.
Boot to Command Mode
Command Mode provides functions for:
•Running the self-test program to verify that the hardware is operating properly
(refer to Chapter 5, Error Recovery and Troubleshooting)
•Performing a memory transfer to upload data from a terminal to the host system
(refer to Chapter 5, Error Recovery and Troubleshooting)
•Performing a program download to transfer an application program from the host
system to a terminal (refer to Loading the Program on page 2-6).
21-Key Terminal
1. Power the terminal off.
2. Press and hold <send> and <9>.
3. Press and release <I/O>.
4. Release <send> and <9>.
35-Key Terminal
1. Power the terminal off.
2. Press and hold <BackSpace> and <Shift>.
3. Press and release <PWR>.
4. Release <BackSpace> and <Shift>.
4-7
Page 50
PDT 3100 Series Product Reference Guide
46-Key Terminal
1. Power the terminal off
2. Press and hold <F> and <I>.
3. Press and release <PWR>.
4. Release <F> and <I>.
Using the Backlight
The terminal’s backlight illuminates the display in dimly lit areas.
Note: Using the backlight can significantly reduce battery life.
To turn the backlight on or off, press the following keys in sequence:
21-Key Keyboard
<Func> then <RightArrow>
35-Key Keyboard
<Func> then <RightArrow>
46-Key Keyboard
<Func> then <L>
The backlight also turns off when a terminal is powered off or when a timeout set by the
application occurs.
4-8
Page 51
Operating the PDT 3100
Adjusting the Display
The LCD display contrast is adjustable, making the display more readable in different
lighting conditions, at various temperatures, with different attachments, and at other
viewing angles.
To increase contrast (darken) by one step, press the following keys in sequence:
21-Key Keyboard
<Fn> then <DownArrow>
35-Key Keyboard
<Func> then <X>
46-Key Keyboard
<Func> then <X>
To decrease contrast (lighten) by one step, press:
21-Key Keyboard
<Fn> then <UpArrow>
35-Key Keyboard
<Func> then <Z>
46-Key Keyboard
<Func> then <Y>
4-9
Page 52
PDT 3100 Series Product Reference Guide
The Series 3100 Keyboard
The keyboard is used to enter data and issue commands to the terminal. Figure 4-1
illustrates the standard 35-key keyboard. For the other Series 3100 keyboards, refer to
Appendix B, Keyboard Layouts.
The keys on the keyboard are distinguished as modifier keys and character keys. Because
terminal keyboards have fewer keys than PC keyboards, each character key can produce
more than the usual one or two characters. The four modifier keys, Shift, Alpha, Ctrl, and
Func, used individually or in combination, determine which character or special function
the character keys produce.
Using the Keyboard
Except for during boot operations, the terminal expects the operator to press keys one at a
time. If ERR3000 is loaded, and if two or more keys are pressed simultaneously, the system
indicates a Double Key error.
The keyboard also has an optionally configurable auto-repeat function. If the application
allows, a character repeats as long as the key is held down. If the key is pressed
immediately following a modifier key, the modifier sequence affects only the first occurrence
of the character key.
4-10
Page 53
ALPHASPACESHIFTPWR
[]
Operating the PDT 3100
FUNCCTRL
'
C
,
GHI
K
F7F8F9
O
78 9
F4F5F6
RST
4
F1F2F3
U
1
DARKLIGHT
X
-
=
D
\
LAMP
L
PQ
56
V
2
F10
YZ
0
A B
*
E
;+
MN
W
3
.
/
F
J
CLEAR
BK SP
E
N
T
E
R
Figure 4-1. Series 3100 Standard 35-Key Keyboard
4-11
Page 54
PDT 3100 Series Product Reference Guide
Modifier Keys
The <Shift>, <Alpha>, <Func>, and <Ctrl> keys are modifier keys. When pressed
individually or in certain combinations, these keys change the keyboard state and possibly
the character produced by the character key subsequently pressed.
For example:
•Pressing <Alpha> causes the numeric keys to produce letters. (Lower case letters
are not available on the 35-key terminal, but they are available on the 46-key
terminal.)
•Pressing <Func> followed by <Ctrl> produces Alt characters, with the same effect
as pressing the Alt key on a PC.
•Pressing <Func> and a scanner trigger enables that trigger for scanning (see
Integrated Laser Scanner on page 4-14).
•The opposite trigger is another Alpha key (Alpha Shift), producing capital letters. It
is active only when held down.
•The <Alpha> key on the keyboard affects all succeeding character keys until <Alpha> is pressed again. Other modifier keys affect only the next character key.
Refer to Appendix B, Keyboard Layouts for the characters and operations produced by
pressing a sequence of modifier keys on the standard terminal keyboards. These key
assignments can be changed by an application. Refer to your application documentation
for any special key assignments.
Cancelling a Modifier Key
To cancel the effect of a modifier key, press it again.
Keyboard State
The cursor’s shape indicates the current keyboard state, unless changed by the
application. The standard cursor shapes are shown in Table 6-2 on page 6-4.
4-12
Page 55
Operating the PDT 3100
Key Descriptions
Most of the keys are self-explanatory. Letter keys produce letters, number keys produce
numbers. Keys that perform special functions are described in Table 4-1 on page 4-13.
Table 4-1. Special Keys
Key NameDescription
ShiftChanges letter and number keys to punctuation marks and symbols
(e.g., pressing <Shift + 5> on a 35-key keyboard produces a % sign).
AlphaShifts the keyboard to produce alphabetic characters. Uppercase only
on 35-key; upper and lowercase available on the 46-key terminal.
Alpha Shift (trigger key)Shifts the keyboard to produce alphabetic characters when held down
continuously. Selectable by the operator. The corresponding key on
the other side key becomes the active scanner trigger.
FuncFunction key. Invokes special keyboard functions.
CtrlControl key. Generates control characters.
Enter
LampTurns on the backlight
Clear (Escape)Depending on the application, completely or partially escapes from an
DarkFollowing Func, darkens the display (increases contrast).
LightFollowing Func, lightens the display (reduces contrast).
Trigger keysActivates the scanner. Selectable by the operator. The corresponding
Usually pressed after typing data or a command.
application level or screen, or clears data entered in a field.
key on the other side key becomes the Alpha Shift.
4-13
Page 56
PDT 3100 Series Product Reference Guide
Integrated Laser Scanner
Setting the Trigger
To configure the integrated scanner:
1. Power on the system and scanner by pressing <PWR> or the scanner trigger.
2. Lift up and turn the the scan element on the top of the terminal to the preferred
orientation for scanning. The scan head turns only toward the back of the terminal.
Figure 4-2. Positioning the Scanner
3. Lock the scan head in position, facing the side of the terminal.
4. To select the trigger, press the <FUNC> key and the trigger you are most
comfortable using. The other trigger defaults to an ALPHA shift key. Depending on
the application, the terminal may beep to indicate a trigger is selected.
4-14
Page 57
Operating the PDT 3100
Scanning 1D Bar Codes
To use the integrated scanner:
1. Aim the scanning element at the bar code and press the selected trigger.
2. Adjust the aim so that the thin, red laser beam covers the entire length of the bar
code.
Right
Optimal scanning distance varies with bar code density and scanner optics, but
most combinations work within 4 to 10 inches. Generally:
•The larger the symbol, the farther away you should hold the scanner.
•Move the scanner closer for symbols with bars that are close together.
Simple practice quickly shows what distances to work within.
3. If the decode is successful, the screen displays the code and the green LED
flashes. The terminal may also beep.
Wrong
Note: The procedure for your scanner may differ depending on the
application.
Scanning Considerations
Usually, scanning is a simple matter of aim, scan, and decode, and a few quick trial efforts
master it simply and intuitively. However, two important considerations can optimize any
scanning technique — angle and range.
Angle
Scanning angle is important for promoting quick decodes. When laser beams reflect
directly back into the scanner from the bar code, this specular reflection can actually “blind”
the scanner.
4-15
Page 58
PDT 3100 Series Product Reference Guide
To avoid this, scan the bar code so that the beam does not bounce directly back. But don’t
scan at too oblique an angle; the scanner needs to collect scattered reflections from the
scan for a successful decode. Practice quickly shows what tolerances to work within.
Tilt Back At Slight Angle
Specular reflection:
reflected beam interferes
Bar Code
No specular reflection:
decode can occur.
Bar Code
Figure 4-3. Scanning Angle and Specular Reflection
Range
Any scanning device decodes well over a particular working range — minimum and
maximum distances from the bar code. This range varies according to bar code density and
scanning device optics.
Scanning within range brings quick and constant decodes; scanning too close or too far
away prevents decodes. You need to find the right working range for the bar codes you are
scanning. The best general advice is:
•The larger the symbol, the farther away you should hold the scanner.
•Move the scanner closer for symbols with bars that are close together.
•Start scanning at a distance from the bar code — not from direct contact. If the bar
code does not readily decode, move the scanner in closer.
The best way to specify appropriate working range per bar code density is through a chart
called a decode zone, which plots working range as a function of minimum element widths
of bar code symbols.
4-16
Page 59
PDT 3100 Decode Zone
i
d
t
h
o
f
F
i
e
l
d
Note: Typical performance at 68
on high quality symbols.
5 mil
2.757
7.5 mil
2.2511
10 mil
1.75
2.0
2.0
2.0
3.75
5.0
5
In.
12.700
cm
*Minimum distance determined by symbol length and scan angle
15.75
25.4
100% UPC
10
15 mil
38.1
20 mil *
15
50.8
22
25
20
63.5
Figure 4-4. Decode Zone: Standard Range
o
F (20o C)
25
30
40 mil *
30
88.9
76.2
Depth of Field
55 mil *
35
101.6
Operating the PDT 3100
in
cm
25
63.5
20
50.8
38.1
25.4
12.7
0
12.7
25.4
38.1
50.8
63.5
W
15
10
5
0
5
10
15
20
56
65
60
55
50
45
40
127.0
114.3
139.7
152.4
165.1
25
66
70
177.8
Note on IEC825/EN60825 Class 1
IEC825/EN60825 Class 1 is an international laser safety standard that limits the amount of
energy emitted by the laser over a period of time. IEC825/EN60825 Class 1 limits the
duration of laser scanner on-time, using an emission accumulator mechanism.
To conform to IEC825/EN60825 Class 1 standards, the laser cannot be on for more than
60 seconds in a 1000-second time period. The terminal accumulates scan time while it is
scanning bar codes, up to the maximum 60 seconds.
When it runs out of available scan time, the terminal emits a long, low-tone beep. When 2
seconds of scan time become available, the system emits another long, high-frequency
beep. Refer to the Series 3000 Application Programmer’s Guide for more information.
4-17
Page 60
PDT 3100 Series Product Reference Guide
115V
Keyboard
Mouse
COM A
COM B
Parallel
VGA
Wall
Phone
Communications
Communicating with a Host PC
3115 Communications/Charger Adapter
An optional communications/charger adapter (CCA) is available for communicating with a
host PC when a cradle is not available.
Note: It is not necessary to connect the terminal to a power source for
communications.
To connect the PDT 3100 to a PC using the 3115 CCA:
1. Plug the CCA’s 10-pin RJ-41 connector into the base of a Series 3100 terminal
(refer to Figure 4-5).
2. Plug the DB-25 connector into the host’s communications port.
3. Start the communications program.
4-18
PDT 3100
PWR
CTL
SHF
E
FNC
D
CLR
C
J
B
I
A
H
O
G
N
F
LAMP
M
T
L
S
K
LIGHT
R
DARK
Y
Q
X
P
W
V
U
SPACE
F9
BSP
Z
F8
9
F7
F6
8
F5
7
6
F4
F3
5
F2
4
3
F1
2
=
1
F10
ENTER
0
RJ-41 Connector
3115 CCA
DB-25 Connector
Power Input Jack
Figure 4-5. Connecting the 3115 CCA for Communications
Page 61
Operating the PDT 3100
Communicating with a Printer
The terminal has two accessories which provide communications with a printer, the 3115
CCA and the passive cable.
Using the 3115 CCA
To connect the PDT 3100 to a printer using the 3115 CCA:
1. Plug the CCA’s 10-pin RJ-41 connector into the base of a Series 3100 terminal.
2. Plug the DB-25 connector into the printer’s communications port.
3. Start the communications program.
Note: The CCA is shipped set for RS-232 communications with a PC. You
may need to change the internal communications settings to use the
CCA with a printer. Refer to the Installation Instructions
(p/n 70-11314-XX).
Using a Passive Cable
An optional cable is available for connecting the terminal to a printer:
•For Encore, Cameo and QL Series printers: p/n BL12093-1 and BL12093-2
This chapter provides information to assist in problem analysis and correction, including:
•Error messages
•Troubleshooting start-up failures
•Troubleshooting Spectrum24 terminals
•Running the self test function
•Self test summaries
•Keyboard test
•Running memory transfer
•Scanning problems.
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Page 66
PDT 3100 Series Product Reference Guide
Error Messages
PDT 3100
If ERR3000 is loaded in the system configuration, the terminal displays the following
messages to indicate error conditions that affect system performance. A message is
usually accompanied by one or more beeps, after which the system returns to its previous
status.
The application can change the wording of the messages or disable messages. The
messages listed in Table 5-1are representative. Refer to the application’s documentation
for further information.
Table 5-1. Error Messages
MessageExplanation
Double Key ErrorTwo or more keys were pressed at the same time. This does not include
boot sequences (refer to Chapter 4, Operating the PDT 3100, for boot
sequences).
Low BatteryReplace or recharge the battery pack as soon as possible.
Replace BatteryReplace or recharge the battery pack immediately. After this message is
displayed, the system shuts off. You may not be able to power it on again
until the battery pack is charged.
Power FaultThe last power off was caused by a power failure. This occurs, for
example, if the battery pack is removed while the terminal is on or the
batteries fail suddenly.
5-4
Page 67
Error Recovery and Troubleshooting
Troubleshooting
Start-up Failure: PDT 3100
Problems are most frequently start-up failures. If cold booting the terminal does not start
the application successfully, either the application, the system software, or the system is
malfunctioning. If you can boot the system to command mode, try the following:
•Use Program Loader to download a new version of the software to NVM. See
Chapter 2, Setting Up the Terminal for instructions.
•Use the Self Test to check whether system hardware is operational. The Self Test
procedure is described later in this chapter. After downloading new software, warm
boot the terminal as described in Booting a Terminal on page 4-5.
Boot Failure Messages
During a cold boot, the system briefly displays a status line for each driver as it loads, in the
format:
0:Driver #.##
The line shows a status value, usually 0, followed by the name and version number of the
driver. If the system halts at one of these lines and displays a status value other than 0, the
displayed device driver did not load properly.
If such a failure occurs, cold boot the terminal again. If this does not solve the problem, call
Symbol Customer Support.
More troubleshooting information is found in the documentation listed in the Related
Documents.
5-5
Page 68
PDT 3100 Series Product Reference Guide
Spectrum24 Terminals (PDT 3142/3146)
The command mode troubleshooting procedures are not available to terminals operating in
a Spectrum24 network environment. Typical initialization and operating problems and
solutions for Spectrum24 terminals are listed in Table 5-2.
Table 5-2. Troubleshooting Spectrum24 Terminals
ProblemExplanationAction
Boot process failsTerminal is out of the AP’s range. If you move the terminal during the
boot process, it may be out range of
the AP and unable to complete the
process. Move back in range and
repeat the boot process.
Boot server doesn’t exist. Verify that boot server is operating.
Boot server not configured for this
terminal.
File transfer process
failed
Low Battery MessageBattery is running low.Place the terminal in a cradle and
Battery is dead Battery was not replaced after
Terminal is out of the AP’s range. If you move the terminal during
File transfer host is not set up with
the boot file information or host is
not available.
Segments missing from file
transfer directory.
receiving low battery message or
terminal was left on for more than
24 hours.
Refer to the Spectrum24 NDK
documentation for more information.
download, it may be out range of the
AP and unable to complete the
download. Move back in range and
continue the download process.
Verify that all required files are
available on the file transfer host.
Check directory for all required files.
recharge battery.
Connect terminal to charger and
recharge battery.
Power terminal off and replace battery.
Replace the battery.
Note: The terminal loses software
when power is lost. To reload software,
cold boot terminal and enter ESS Id
manually. Associate with AP and reacquire boot files as described in
Application does not
respond to interactive
operations.
Terminal disassociated from
Access Point.
Applications using internal batch
mode continue to function until
required to transmit via radio, then fail
to work. No message displayed.
Self Test Function
Series 3100 terminals include a series of self tests which verify that terminal hardware
components are operating properly. Run a self test if you suspect a problem with the
hardware. Except for keyboard testing, no operator input is necessary after selecting a test
screen.
Running the Self Test
Access the Self Test function from the Command Mode menu:
1. Boot to command mode (refer to Chapter 4, Operating the PDT 3100 for boot
sequences).
2. On the Command Mode screen, use the <UpArrow> or <DownArrow> to scroll
through the options.
3. Highlight Screen Test and press <Enter>.
Self Test Summaries
The Self Test is divided into five functions or screens:
•Config Screen 1 - Reports the terminal type and version, time, date, main battery
status, current power source, and status of the serial ports when a loopback
connector is used.
•Config Screen 2 - Reports information on the keyboard and display. If a laser
scanner is attached, the test reports if the trigger is pulled or not. If a wand scanner
is attached, the test reports whether the wand is scanning black or white.
•Memory Screen - Tests ROM, RAM, and EMS (Expanded) memory, and reports
the amount of RAM and EMS.
•Fill Screen - Fills the entire screen with a test pattern to verify that the entire screen
displays.
•Set RTC Screen - Sets the time and date settings of the real-time clock.
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PDT 3100 Series Product Reference Guide
Keyboard Test
Keyboard testing can be performed while the terminal displays Config Screen 1 results.
Test any keys except Clear and PWR. When you press a key, the corresponding key code
is displayed on the top row to the right of the test name. Table 5-3 lists the codes for each
key on the 21-key keyboard; subsequent tables list those for other keyboards.
Table 5-3. 21-Key Keyboard Test Codes
KeyTest CodeKeyTest Code
Left Arrow00614
Right Arrow01513
Up Arrow03412
Down Arrow04317
Func05216
Send06115
-07019
911. 18
810Enter20
709
5-8
Page 71
Error Recovery and Troubleshooting
Table 5-4. 35-Key Keyboard Test Codes
KeyTest CodeKey Test Code
Alpha0M18
Space1N19
Shift2922
Func4821
Ctrl5720
A6626
B7525
C8424
D9330
E10229
F11128
G12032
H13Backspace27
I14X31
J15Z33
K16Enter34
L17
5-9
Page 72
PDT 3100 Series Product Reference Guide
Table 5-5. 46-Key Keyboard Test Codes
KeyTest CodeKey Test Code
Control 3V26
Shift2W27
A5X28
B6Y29
C7Z30
D8Up Arrow33
E9Down Arrow34
F10044
G11141
H12242
I13343
J14438
K15539
L16640
M17735
N18836
O19937
P20Backspace31
Q21Space (47-Key
Only)
R22Func1
S23.32
T24Enter45
U25
5-10
47
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Error Recovery and Troubleshooting
Exiting Self Test
The test loop continues updating the time and battery status and processing keystrokes.
To end the test, press <Clear>. The display returns to the Command Mode menu.
Memory Transfer Program
Command Mode includes a memory transfer utility that transfers data from a terminal to a
host PC for program troubleshooting. Programmers can analyze an application using tools
provided in the Series 3000 Application Development Kit and described in the Series 3000 Application Programmer’s Reference Manual.
Hardware Setup
1. Turn off the terminal and host PC. Disconnect or unplug the cradle, if used.
Caution
Always turn off the terminal before attaching or removing cables or adapters.
2. Connect the terminal and host PC using the 3115 communications/charger
adapter. Plug the CCA’s RJ41 connector in the terminal’s base, and the DB25
connector in the host PC’s communications port.
OR
Connect the host to a one- or four-slot cradle:
a. Plug the null modem’s connector in the cradle’s communications port.
b. Plug the other connector in the host’s communications port.
c. Place the terminal in the cradle.
3. Power on the host PC.
4. Plug in the cradle, if used.
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PDT 3100 Series Product Reference Guide
115V
Keyboard
Mouse
COM A
COM B
Parallel
VGA
Wall
Phone
PWR
CTL
SHF
E
FNC
D
CLR
C
J
B
I
A
H
O
G
N
F
LAMP
M
T
L
S
K
LIGHT
R
DARK
Y
Q
X
P
W
V
U
SPACE
F9
BSP
Z
F8
9
F7
F6
8
F5
7
6
F4
F3
5
F2
4
3
F1
2
=
1
F10
ENTER
0
3165 Cradle
3115 CCA
5-12
RJ41 Connector
DB-25 Connector
Power Input Jack
Figure 5-1. Connecting the 3100 Terminal for Memory Transfer
Page 75
Error Recovery and Troubleshooting
Setting Communications Parameters
Host
1. Start the Communications program on the host PC.
2. Set up the host communication parameters (these parameters must match the
terminal’s parameters). At the DOS prompt on the host, enter:
RCVHEX <filename.hex>
<baud rate> <comport#>
Typical parameters are:
38400 bps
7 bit data
Odd parity
Xon/Xoff flow control
Terminal
1. Boot the terminal to Command Mode (refer to Chapter 4, Operating the PDT 3100
for the appropriate key sequence).
2. Select the Memory Transfer function from the Command Mode menu. Use
<UpArrow> or <DownArrow> to scroll through the command mode options until
Memory Transfer is displayed, and press <Enter>.
3. Select the range of memory to transfer by pressing the first letter of the desired
range (All, Range, or None), or use the <UpArrow> or <DownArrow> and press
<Enter>.
If you select All, the program skips to the range verification screen (step 7).
If you select Range, the screen displays:
RAM
Use Arrow Keys
Start End
00000 9FFFF
4. Specify a range of RAM by setting the Start and End addresses.
•Use <RightArrow> and <LeftArrow> to move the cursor to the digit to be
changed
•Use <UpArrow> and <DownArrow> to change the values.
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PDT 3100 Series Product Reference Guide
Type a range and press <Enter>.
5. Specify a range of NVM to transfer. Choose All or None.
6. If the system has EMS installed, it prompts for the range to transfer (otherwise, the
program skips this screen):
EMS
Use arrow keys
Start End
The range is specified in page numbers (16 KB per page). Use <RightArrow> and
<LeftArrow> to move between the Start and End values. Use <UpArrow> and
<DownArrow> to change the page number value.
Set the range and press <Enter>.
7. The terminal displays a range verification screen. For example:
RAM 0000 3FFF
NVM C839 DFFF
EMS None
Correct?
If the values are correct, press <Enter>. If the values are not correct, press
<Clear> to clear the fields and select new values.
8. Specify the baud rate. Use the <UpArrow> and <DownArrow> to scroll through
the list of baud rates until the correct rate is displayed, and press <Enter>. (Flow
control may be necessary at 38400 bps and higher.)
9. Specify the data bits. Press <7> or <8>, or use <UpArrow> and <DownArrow> to
display 7 or 8, and press <Enter>.
Note: If you select 8 data bits, the program selects No parity and skips the
next screen.
10. Specify parity type. Use <UpArrow> and <DownArrow> to display a parity option,
or press the first letter of a parity option (Even, Odd, None, Space, or Mark) and
press <Enter>.
11. Set flow control. Use <UpArrow> and <DownArrow> to display the flow control
options, or press the first letter of an option (None, Xon/Xoff, or RTS/CTS) and
press <Enter>.
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Error Recovery and Troubleshooting
Starting Communications
1. The terminal is ready to send the data to the host PC and displays:
Comm Parameters
Start? <ENT>
2. Verify that the host is ready to receive data.
3. Press <Enter> on the terminal.
While data is being transferred, the terminal displays a report of the 1 KB range
being transferred:
Memory Transfer
Sending: XXXX
The display is updated for every 1024 bytes (1 KB) of memory.
4. When the transmission completes or aborts, the terminal displays the transmission
status screen:
Memory Transfer
Status 0000
A status of 0000 (all zeros) indicates that the transfer was successful. Any other status
indicates failure. Refer to Appendix C for communications status codes which indicate the
source of the error.
Ending Communications
To return to the Command Mode main menu, press <Clear>. Then take the necessary
corrective action and reboot the terminal.
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PDT 3100 Series Product Reference Guide
Scanning Problems
What If ...
Nothing happens when you follow the operating instructions?
•Check the system power.
•Make sure the scanner is programmed to read the symbology you are trying to
read.
•Check the bar code to make sure it is not defaced.
•Check to see if you are scanning from the proper distance.
•Try scanning a test symbol of the symbology you are trying to read.
Your terminal operates but scanned data is not displayed correctly?
•Check the system power.
•Check that the communication parameters (baud rate, parity, stop bits, etc.) are set
properly for the receiving device.
The laser does not activate?
•You may have exceeded the allowable amount of scanning activity within the limits
of your laser class of operation; in this case, wait for a short interval until scanning
can resume.
•You may be scanning in an inappropriately hot environment. If so, remove the
equipment from that environment, or allow the laser to cool down.
The Series 3100 terminal’s primary power is provided by a 9-Volt alkaline battery or a nickel
metal hydride (NiMH) battery pack.
Battery Life
Many factors affect battery pack life, including temperature, battery age, and data collection
method. Uses and operating conditions which affect battery life are:
•scanning • “power save” mode
•radio communications• backlighting use
•very high operating temperatures•very low operating temperatures
The approximate battery life between charges (NiMH) or replacement (alkaline) is
summarized in Table 6-1 and Table 6-2. Note that these values vary with the application.
Applications involving wireless communications shorten these times.
Table 6-1. PDT 3100 Series Battery Life
Battery TypeInput MethodApprox. Operating
Time: PDT 3100
9V AlkalineKeyboard30 hoursN/A
Laser Scanner4500 + scansN/A
600 MaH NiMHKeyboard50 hours 45 hours
Laser Scanner6400 + scans6100 + scans
Note: Power consumption is highly application-dependent. The figures above represent
battery life of typical applications. However, battery life with individual applications vary.
Approx. Operating
Time: PDT 314X
Note: Alkaline batteries are NOT recommended for use with the PDT 3142
or 3146.
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PDT 3100 Series Product Reference Guide
Keyboard
Cursor
Low
ry
When to Replace or Recharge Batteries
The Series 3100 provides two types of indicators to notify you when battery power is
running low: warning messages and modified cursors. These indicators may be changed
or disabled by an application program.
•LOW POWER — When the battery is low, the cursor changes as shown in Ta bl e
6-2. If ERR3000 is loaded, the message LOW BATTERY also appears. At this
level, the terminal continues to operate, but there is probably less than 1 hour of
usable power left.
•VERY LOW — When the power is very low, the REPLACE BATTERY message
appears and the system powers off. Replace or recharge the battery before
attempting to use the terminal. If the battery is not immediately recharged or
replaced, data may be lost.
Battery life varies between 500 - 1000 charge / recharge cycles. This variation depends on
the depth of discharge. In general, replace batteries which exhibit less than 80% of their
total rated capacity.
Table 6-2. Cursor Indicators
6-4
State
Character
Batte
Page 83
Maintaining the PDT 3100
Supercap Power Backup
To prevent data loss during battery replacement, the terminals have a supercap power
backup. The supercap backup provides sufficient power to preserve memory contents for
approximately 5 minutes while batteries are replaced. The supercap does not provide
enough power to operate the terminal. On receiving a low battery message, replace or
recharge the primary batteries immediately.
Replacement Batteries
Rechargeable battery packs are available from Symbol Technologies:
•NiMH battery pack — 600 MaH — KT-12596-04
9-Volt alkaline batteries vary slightly in size and some may not make good electrical
contact. The following batteries are known to be the proper size and are assured to work:
•Eveready #522
•Duracell #MN1604 and #MN1604-AS, or equivalent.
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PDT 3100 Series Product Reference Guide
Replacing Batteries
Replacing Alkaline Batteries
To replace the 9V alkaline battery:
1. Turn the terminal off.
2. Release the handstrap.
3. Unlock and remove the battery compartment door.
PART NO.:
3100-9M0L050
S/N: B029721
SYMBOL TECH, INC.
PART NO.:
3100-9M0L050
SYMBOL TECH, INC.
S/N: B029721
Figure 6-1. Opening the PDT 3100 Battery Compartment
4. Detach the battery from the 9V connector, and remove it from the compartment.
Caution
Dispose of dead batteries in accordance with battery label instructions.
5. Snap the replacement 9V alkaline battery to the connector and place it in the
battery compartment.
6. Replace the battery compartment cover and reattach the hand strap.
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Maintaining the PDT 3100
To replace a NiMH battery with a 9V alkaline battery:
1. Perform steps 1-3 of Replacing Alkaline Batteries.
2. Remove the NiMH battery and battery connector.
3. Plug the 9V connector in the 9V socket (refer to Figure 6-2).
4. Perform steps 5-6 of Replacing Alkaline Batteries.
Replacing NiMH Batteries
To replace an alkaline battery with a rechargeable NiMH battery pack, or to replace a NiMH
battery pack:
1. Power the terminal off.
2. Release the handstrap.
3. Unlock and remove the battery compartment door.
4. If the previous battery was an alkaline, gently remove the 9V connector from the
9V socket. Do NOT tug on connector wires. Store the connector.
5. Plug the battery connector in the rechargeable battery socket immediately below
the 9V socket (refer to Figure 6-2).
6. Fit the NiMH battery pack in the compartment next to the adapter.
7. Verify that the battery and connector are properly seated.
NiMH Battery
Battery
Connector
Hold Plugs
Battery
Sockets
Handstrap
Connector
PART NO.:
3100-9M0L050
SYMBOL TECH, INC.
S/N: B029721
Figure 6-2. PDT 3100 Battery Replacement
8. Replace and lock the battery compartment cover.
9. Reattach the handstrap.
Handstrap
Battery
Compartment
Latch
Battery
Compartment
Door
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PDT 3100 Series Product Reference Guide
CHARGING
COMM
10. Recharge the battery pack (refer to Charging the NiMH Battery on page 6-8).
Charging the NiMH Battery
Charging in the Cradle
To charge a NiMH battery using the one- or four-slot cradle:
1. Plug power connector in cradle’s power socket.
2. Plug the wall cube into a wall socket.
3. Place the terminal in the cradle.
4. If the battery power is very low, press <PWR> to initiate charging. Depending on
the type, the battery pack fully charges in approximately 1.5 to 2 hours.
PWR
CTL
SHF
E
FNC
D
CLR
C
J
B
I
A
H
O
G
N
F
LAMP
M
T
L
S
K
LIGHT
R
DARK
Y
Q
X
P
W
V
U
SPACE
F9
BSP
Z
F8
9
F7
F6
8
F5
7
6
F4
F3
5
F2
4
3
F1
2
=
1
F10
ENTER
0
Figure 6-3. Charging in the One-Slot Cradle
Battery Charging Tips
For maximum capacity and battery life:
•Charge at temperatures between 0
charging occurs at room temperature (about 20
range, batteries may not charge to rated capacity.
•Recharge as soon as you see the Low Battery message.
•Charge NiMH batteries after storage.
6-8
o
C and 45oC (32oF and 113oF). Optimum
o
C to 25oC). Above or below that
Page 87
Maintaining the PDT 3100
115V
Keyboard
Mouse
COM A
COM B
Parallel
VGA
Wall
Phone
Charging using the 3115 CCA (KT-12596-04 Only)
The optional 3115 Communications/Charger Adapter (CCA) provides power from a wallmounted power supply for recharging the NiMH battery while the terminal is in use.
To charge the terminal using the 3115 CCA:
1. Plug the 10-pin RJ41 connector in the terminal base.
2. Plug the connector from the 15V power supply, P/N 59915-00-00 (US, 115V) or
60507-00-00 (International, 230V) in the CCA’s power input jack.
3. Plug the power supply in a wall socket.
PDT 3100
PWR
CTL
SHF
E
FNC
D
CLR
C
J
B
I
A
H
O
G
N
F
LAMP
M
T
L
S
K
LIGHT
R
DARK
Y
Q
X
P
W
V
U
SPACE
F9
BSP
Z
F8
9
F7
F6
8
F5
7
6
F4
F3
5
F2
4
3
F1
2
=
1
F10
ENTER
0
RJ-41 Connector
3115 CCA
DB-25 Connector
Power Input Jack
Figure 6-4. Connections for Charging with the 3115 CCA
Other Charging Options
Note that you can charge the KT-12596-04 battery pack using the Universal Four-Slot
Charger (3004-xxx) or the UBC 2000 Charger. Use the UBC 2000 Charger to charge the
KT-12596-04 battery pack.
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PDT 3100 Series Product Reference Guide
Storage
If the terminal is not used for more than a week, store it in a cool, dry place, away from dust.
Remove the battery and repack the terminal in its original shipping container.
For a storage period of a few days, the batteries can remain in the terminal. If the batteries
are left in the terminal for an extended period of time, data stored in the terminal may be
lost.
Cleaning
Series 3100 terminals require minimum maintenance. However, keep the terminal clean to
avoid problems and prolong the terminal’s life.
To clean a terminal, use a clean, soft cloth dampened with a mild cleaner such as soap and
water. Do not use abrasive paper, cloth, or abrasive/corrosive cleaners.
Wipe the entire terminal, except for the scanner window, with the damp cloth. Clean the
keypad and scanner triggers.
Wipe the scanner window periodically with a lens tissue or other material suitable for
cleaning optical material such as eyeglasses.
Caution
Do not pour, spray, or spill any liquid onto any part of the terminals, particularly the scanner or scan element components.
6-10
Page 89
Appendix A
Port Pinouts
This appendix provides reference information for Series 3100 ports and mappings for a null
modem cable.
Pinouts for PDT 3100
The PDT 3100 terminal’s RJ41 connector is located in the base of the terminal.
Table A-1. RJ-45 Connector
Pin#SignalDescription
1DSRData Set Ready input
2DCDData Carrier Detect input
3RXDReceived Data input
4RTSRequest to Send output
5TXDTransmit Data output
6Power (+12VDC)
7RINGRing input
8GNDGround
9CTSClear to Send input
10DTRData Terminal ready output
A-1
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PDT 3100 Series Product Reference Guide
3115 Communications/Charger Adapter - Straight through. DTE device with a female
DB25 connector
Table A-2. 3115 CCA
Pin#SignalDescription
2TXD*Transmit Data output
3RXD*Received Data input
4RTSRequest To Send output
5CTSClear To Send input
6DSRData Set Ready input
1,7GNDPower and signal ground
20DTRData Terminal Ready output
22RINGRing input
25PWROUTOptional regulated 5V output. Only active during communications, and
only if enabled by adding a jumper inside the housing. Use with caution.