Symbol Technologies, Inc. One Symbol Plaza, Holtsville N.Y. 11742-1300
P 370/470 RF Scanner
Product Reference Guide
70-38495-01
Revision A
February 2000
1999 -2000
No part of this publication may be reproduced or used in any form, or by any electrical or
mechanical means, without permission in writing from Symbol. This includes electronic or
mechanical means, such as photocopying, recording, or information storage and retrieval
systems. The material in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware,
furnished to the user is on a licensed basis. Symbol grants to the user a non-transferable and
non-exclusive license to use each software or firmware program delivered hereunder (licensed
program). Except as noted below, such license may not be assigned, sublicensed, or otherwise
transferred by the user without prior written consent of Symbol. No right to copy a licensed
program in whole or in part is granted, except as permitted under copyright law. The user
shall not modify, merge, or incorporate any form or portion of a licensed program with other
program material, create a derivative work from a licensed program, or use a licensed
program in a network without written permission from Symbol. The user agrees to maintain
Symbol’s copyright notice on the licensed programs delivered hereunder, and to include the
same on any authorized copies it makes, in whole or in part. The user agrees not to
decompile, disassemble, decode, or reverse engineer any licensed program delivered to the
user or any portion thereof.
Symbol reserves the right to make changes to any software or product to improve reliability,
function, or design.
Symbol does not assume any product liability arising out of, or in connection with, the
application or use of any product, circuit, or application described herein.
by Symbol Technologies, Inc. All rights reserved.
No license is granted, either expressly or by implication, estoppel, or otherwise under any
Symbol Technologies, Inc., intellectual property rights. An implied license only exists for
equipment, circuits, and subsystems contained in Symbol products.
Symbol and the Symbol logo are registered trademarks of Symbol Technologies, Inc. Other
product names mentioned in this manual may be trademarks or registered trademarks of their
respective companies and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
http://www.symbol.com
The P 370/470 RF Scanner Product Reference Guide provides general instructions for setup,
operation, troubleshooting, maintenance, and programming the P 370 industrial
environment and P 470 retail environment RF scanners.
Chapter Descriptions
!
Chapter 1,
370/470 Cradle.
!
Chapter 2,
!
Chapter 3,
!
Chapter 4,
specifications of the scanner and the cradle.
!
Chapter 5,
personalizing your scanner.
!
Appendix A,
The 370/470 RF Scanner
Set Up
, explains how to set up the scanner.
Operation
Maintenance And Specifications
Parameter Menus
Bar Code Information
, explains how to operate the scanner.
, has all the optional parameter bar codes for
, describes the scanner, the battery, and the PL
, has information about bar codes.
, talks about the maintenance and the
Notational Conventions
The following conventions are used in this document:
!
Bullets (•) indicate:
"
action items
"
lists of alternatives
"
lists of required steps that are not necessarily sequential
ix
P370/470 RF Scanner Product Reference Guide
!
Sequential lists (e.g., those that describe step-by-step procedures) appear as
numbered lists.
Related Publications
!
P 370/470 RF Scanner Quick Reference Guide
!
PL 370/470 Cradle Quick Reference Guide
!
MCL Designer for Phaser Series User’s Guide
Service Information
, p/n 72-38493-xx
, p/n 72-38494-xx
,p/n 70-37689-xx.
If you have a problem with your equipment, contact the
Symbol Support Centers
. Before
calling, have the model number, serial number, and several of your bar code symbols at hand.
Call the Support Center from a phone near the scanning equipment so that the service person
can try to talk you through your problem. If the equipment is found to be working properly
and the problem is symbol readability, the Support Center will request samples of your bar
codes for analysis at our plant.
If your problem cannot be solved over the phone, you may need to return your equipment for
servicing. If that is necessary, you will be given specific directions.
Symbol Technologies is not responsible for any damages incurred
Note:
during shipment if the approved shipping container is not used.
Shipping the units improperly can possibly void the warranty. If the
original shipping container was not kept, contact Symbol to have
another sent to you.
Symbol Support Centers
For service information, warranty information or technical assistance contact or call the
Symbol Support Center in:
United States
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
1-800-653-5350
Symbol Technologies Canada, Inc.
2540 Matheson Boulevard East
Mississauga, Ontario, Canada L4W 4Z2
905-629-7226
Canada
x
About This Manual
United Kingdom
Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
+44 118 945 7529 (Outside UK)
Australia
Symbol Technologies Pty. Ltd.
432 St. Kilda Road
Melbourne, Victoria 3004
1-800-672-906 (Inside Australia)
+61-3-9866-6044 (Outside Australia)
Denmark
Symbol Technologies AS
Gydevang 2,
DK-3450 Allerod, Denmark
7020-1718 (Inside Denmark)
+45-7020-1718 (Outside Denmark)
Finland
Oy Symbol Technologies
Kaupintie 8 A 6
FIN-00440 Helsinki, Finland
9 5407 580 (Inside Finland)
+358 9 5407 580 (Outside Finland)
Asia/Pacific
Symbol Technologies Asia, Inc.
230 Victoria Street #04-05
Bugis Junction Office Tower
Singapore 188024
337-6588 (Inside Singapore)
+65-337-6588 (Outside Singapore)
Austria
Symbol Technologies Austria GmbH
Prinz-Eugen Strasse 70
Suite 3
Contact your local distributor or call
+44 118 945 7360
France
Symbol Technologies France
Centre d'Affaire d'Antony
3 Rue de la Renaissance
92184 Antony Cedex, France
01-40-96-52-21 (Inside France)
+33-1-40-96-52-50 (Outside France)
Symbol Technologies Africa Inc.
Block B2
Rutherford Estate
1 Scott Street
Waverly 2090 Johannesburg
Republic of South Africa
11-4405668 (Inside South Africa)
+27-11-4405668 (Outside South Africa)
xii
Spain
Symbol Technologies S.A.
Edificioi la Piovera Azul
C. Peonias, No. 2 - Sexta Planta
28042 Madrid, Spain
9-1-320-39-09 (Inside Spain)
+34-9-1-320-39-09 (Outside Spain)
About This Manual
Sweden
Symbol Technologies AB
Albygatan 109D
Solna
Sweden
84452900 (Inside Sweden)
+46 84452900 (Outside Sweden)
If you purchased your Symbol product from a Symbol Business Partner, contact that Business
Partner for service.
Warranty
Symbol Technologies, Inc (“Symbol”) manufactures its hardware products in accordance with industrystandard practices. Symbol warrants that for a period of twelve (12) months from date of shipment,
products will be free from defects in materials and workmanship.
This warranty is provided to the original owner only and is not transferable to any third party. It shall
not apply to any product (i) which has been repaired or altered unless done or approved by Symbol, (ii)
which has not been maintained in accordance with any operating or handling instructions supplied by
Symbol, (iii) which has been subjected to unusual physical or electrical stress, misuse, abuse, power
shortage, negligence or accident or (iv) which has been used other than in accordance with the product
operating and handling instructions. Preventive maintenance is the responsibility of customer and is not
covered under this warranty.
Wear items and accessories having a Symbol serial number, will carry a 90-day limited warranty. Nonserialized items will carry a 30-day limited warranty.
Warranty Coverage and Procedure
During the warranty period, Symbol will repair or replace defective products returned to Symbol’s
manufacturing plan in the US. For warranty service in North America, call the Symbol Support Center
at 1-800-653-5350. International customers should contact the local Symbol office or support center.
If warranty service is required, Symbol will issue a Return Material Authorization Number. Products
must be shipped in the original or comparable packaging, shipping and insurance charges prepaid.
Symbol will ship the repaired or replacement product freight and insurance prepaid in North America.
Shipments from the US or other locations will be made F.O.B. Symbol’s manufacturing plant.
Symbol will use new or refurbished parts at its discretion and will own all parts removed from repaired
products. Customer will pay for the replacement product in case it does not return the replaced product
to Symbol within 3 days of receipt of the replacement product. The process for return and customer’s
charges will be in accordance with Symbol’s Exchange Policy in effect at the time of the exchange.
Customer accepts full responsibility for its software and data including the appropriate backup thereof.
Repair or replacement of a product during warranty will not extend the original warranty term.
xiii
P370/470 RF Scanner Product Reference Guide
Symbol’s Customer Service organization offers an array of service plans, such as on-site, depot, or phone
support, that can be implemented to meet customer’s special operational requirements and are available
at a substantial discount during warranty period.
General
Except for the warranties stated above, Symbol disclaims all warranties, express or implied, on products
furnished hereunder, including without limitation implied warranties of merchantability and fitness for
a particular purpose. The stated express warranties are in lieu of all obligations or liabilities on part of
Symbol for damages, including without limitation, special, indirect, or consequential damages arising
out of or in connection with the use or performance of the product.
Seller’s liability for damages to buyer or others resulting from the use of any product, shall in no way
exceed the purchase price of said product, except in instances of injury to persons or property.
Some states (or jurisdictions) do not allow the exclusion or limitation of incidental or consequential
damages, so the proceeding exclusion or limitation may not apply to you.
The RF scanner is a revolutionary, cordless approach to capturing bar coded data. The
scanner communicates with your host computer through a low-power radio transmission
instead of through a cable. With the RF scanner, you are free to scan and transmit without a
physical cable to limit your movement, from as far away as 100 feet (30.5 meters), depending
on your environment. This lets you take the scanner to where the work is, whether on the
loading dock, the plant floor, the warehouse, or the POS checkout area. The RF scanner is
Year 2000 compliant. There are two versions available:
!
P 470: the retail RF version
!
P 370: the industrial RF version.
Unless otherwise noted, the term RF scanner refers to both versions of the scanner.
The RF scanner successfully reads most code symbologies, densities, and colors, produced by
a wide range of printing techniques, and scans at the rate of 36 scans per second. Refer to the
Decode Zone
on page 3-16.
Rechargeable Battery
In the handle of the scanner, there is a rechargeable lithium-ion battery. This provides all
power to the scanner during operation. It provides 10 hours of use in a typical application.
When fully depleted, the battery can be recharged to full charge in about 4 hours.
The Cradle
The PL 370/470 Cradle acts as a stand, receiver, host communication interface, and a charger
for the RF scanner. It can sit on a desktop or be wall-mounted - whichever is more convenient.
It receives data from the scanner via the antenna on the side of the cradle. The cradle then
transmits that data to the host device through an attached cable. It also acts as a holder for
the scanner.
1-3
P 370/470 RF Scanner Product Reference Guide
The cradle also provides power for charging the scanner’s battery (in the scanner). The cradle
has a charge status indicator light that shows the status of the battery charging (Refer to Table
4-1 on page 4-4).
Figure 1-1. Scanner and Cradle
There are two versions of the cradle:
!
PL 470 Cradle: retail RF version
!
PL 370 Cradle: industrial RF version.
Accessories
Required Accessories
The scanners are sent as a package with all required accessories. Optional accessories are
available at extra cost.
This chapter covers the procedures for setting up the RF scanner and its accessories.
Unpacking
Remove the scanner from its packing and inspect it for damage. If the scanner was damaged
in transit, call one of the telephone numbers listed in the section
Symbol Support Centers
on
page x. KEEP THE PACKING. It is the approved shipping container and should be used if
you ever need to return your equipment for servicing.
Cables
The following cables are used with the PL 370/470 Cradle:
!
Synapse adapter cable (p/n 25-17821-01). Contact Symbol for the part number of
the appropriate Synapse cable.
!
RS-232 cable (p/n 25-17817-01).
Setting Up the Cradle
Set up of the cradle consists of:
!
connecting the cradle to a host
!
mounting the cradle on a wall, if desired
!
pairing the scanner to the cradle.
Connecting to a Host
With some host types, the scanner is unable to answer host terminal polls if the appropriate
host type is not selected. This may result in an error message generated by the host. To correct
this situation, select the proper parameter set and initialize the host terminal. See Chapter 5,
Parameter Menus
There are two basic host communications options available:
!
using an RS-232 cable
!
using a Synapse cable.
for more information.
2-3
P 370/470 RF Scanner Product Reference Guide
RS-232 Connection
1. Make sure all host devices are powered down.
2. Plug the connector at the end of the cradle’s cable into an appropriate RS-232
receiving port on the host device.
3. Plug the other end of the cable into the COM1 connector on the cradle.
COM1
Power po r t
Figure 2-1. Ports on the Cradle
4. Connect the power connector of the power supply (p/n 59-14000-101) into the
Power port on the cradle.
5. Connect the appropriate line cord to the power supply and into an AC receptacle.
6. The indicator light on the cradle blinks, signifying successful power-up.
Figure 2-2. Power Supply Port
7. Rotate the antenna to the vertical position.
2-4
Using A Synapse Cable
1. Make sure all host devices are powered down.
2. Connect the Synapse Adapter cable to COM1 in the cradle (see Figure 2-1 on page
2-4).
3. Connect the Adapter cable to the Synapse Interface cable.
4. The Synapse Adapter cable has a flying power lead. Connect this lead to the
receptacle in the Synapse Interface cable, as shown in Figure 2-3. See the Synapse
guide for details.
Set Up
To H o s t
Flying Power Lead
Synapse Interface
Cable
Adapter Cable
To C r a dl e
Figure 2-3. Synapse and Adapter Cable
5. Connect the Synapse Interface cable to the host.
6. Connect the power connector of the power supply (p/n 59-14000-101) into the
Power port on the cradle (see Figure 2-2).
7. Connect the appropriate line cord to the power supply and into an AC receptacle.
8. The indicator light on the cradle blinks, signifying successful power-up.
9. Scan the appropriate Synapse bar codes to set up the Synapse cable for your
specifications.
10. Rotate the antenna to the vertical position.
Wand Emulation, OCIA, OCR, Keyboard Wedges
See the appropriate Synapse cable instructions. An adapter cable is required.
2-5
P 370/470 RF Scanner Product Reference Guide
Wall Mounting
Before wall-mounting the cradle, the scanner support tab must be changed from the deskmount position to the wall-mount position.
1. Lift the scanner support tab out of the top part of the cradle and replace it in the wallmount position.
Desk Mount
Wall Mount
Figure 2-4. Scanner Support Tab
2. Seat the cables from the bottom of the cradle in the grooves along the length of it so
that the bottom of the cradle is smooth.
Cable
Grooves
Figure 2-5. Placement of Cables
3. Fasten the two screws provided into the wall where the cradle will hang, leaving
about 1/8” (0.3 cm) of the screw outside the wall for the cradle’s wall mounting
sockets (A template is provided for you in the
PL 370/470 Quick Reference Guide
p/n 72-38494-01).
4. Place the cradle over the screw heads and slide down until it fits into place. Slight
pressure upwards should not move the cradle.
2-6
Set Up
Figure 2-6. Securing Cradle to Wall
5. Position the antenna vertically (pointing toward the ceiling).
6. Place the scanner in the cradle.
Pairing the Scanner with the Cradle
The wireless “connection” between the scanner and the cradle is the low power radio
transmission through RF transceivers in the both the scanner and cradle. The actual
communication consists of bidirectional message packets. However, the scanner and cradle
must be paired for this communication to work between the two devices.
After a new host is installed at the cradle, re-scan the pairing bar code.
Note:
This allows the cradle to notify the scanner of the change in the host
device.
To pair the scanner with the cradle:
1. Scan the pairing bar code on the top of the cradle.
2. Insert the scanner into the cradle (recommended but not required). Note that you
cannot scan data until this pairing is complete.
3. Information is exchanged (addressing, RF channels, etc.) between the scanner and
the cradle. This occurs in a few seconds if the scanner is in the cradle or up to a
minute if not in the cradle.
4. After the exchange is complete, the scanner and cradle are paired. Successful pairing
is indicated by a
beep.
beep; failure, or unsuccessful link, is indicated by a
warble
Lo Hi
2-7
P 370/470 RF Scanner Product Reference Guide
Optimizing RF Performance
The RF scanner is equipped with a low power 2.4 GHz radio. Depending on environmental
conditions, it can have an RF transmission range of 100 feet (30.5 meters). Where
environmental objects affect RF range and performance, do the following when you install
the scanning system. This will help assure peak performance.
The cradle is a charger, host interface, and receiving station for RF transmission. Therefore,
do not install the PL 470 inaccessibly under a table or buried in a desk drawer. At a minimum,
mount the PL 470 on a table or desktop. For optimum RF performance, especially in difficult
environments, mount the PL 470 on a wall as high as possible. But keep in mind the limits of
interface cable length and charging accessibility. Proper base positioning gives you the best
possible range and coverage performance from the RF scanning system.
Charging the Battery
Before its first use, the scanner’s battery must be charged. It can be charged:
!
using the cradle
!
Using the UBC 2000.
Using the Cradle
1. Set up the cradle as described in
2. Insert the scanner into the cradle, so that the nose of the scanner and tip of the handle
seat into the receptacles.
Figure 2-7. Placing the Scanner into the Cradle
3. Check the charge status indicator light. See Table 4-1 on page 4-4.
2-8
Setting Up the Cradle
on page 2-3.
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