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mechanical means, such as photocopying, recording, or information storage and retrieval
systems. The material in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware,
furnished to the user is on a licensed basis. Symbol grants to the user a non-transferable
and non-exclusive license to use each software or firmware program delivered hereunder
(licensed program). Except as noted below, such license may not be assigned,
sublicensed, or otherwise transferred by the user without prior written co nsent of Symbol.
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copyright law. The user shall not modify, merge, or incorporate any form or portion of a
licensed program with other program material, create a derivative work from a licensed
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The user agrees to maintain Symbol’ s copyright notice on the licens ed programs delivered
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Symbol reserves the right to make changes to any software or product to improve reliability ,
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Symbol does not assume any product liability arising out of, or in connection with, the
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Symbol, Spectrum One, and Spectrum24 are registered trademarks of Symbol
Technologies, Inc. Other product names mentioned in this manual may be trademarks or
registered trademarks of their respective companies and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
The P470/P370 RF Scanners Product Reference Guide provides general instructions for
setup, operation, troubleshooting, maintenance, and programming the P370 (industrial)
and P470 (retail) cordless RF scanners.
Chapter Descriptions
•Chapter 1, The P470/P370 RF Scanner, describes the scanner and quick startup
instructions.
•Chapter 2, Set Up, explains how to set up the scanner.
•Chapter 3, Operation, explains how to operate the scanner.
•Chapter 4, Maintenance And Specifications, talks about the maintenance and the
specifications of the scanner and the cradle.
•Chapter 5, Parameter Menus, has all the optional parameter bar codes for
personalizing your scanner.
•Appendix A, Bar Code Information, has information about bar codes.
•Appendix B, Automatic Project Download, describes the AutoLoad feature.
•Appendix C, Radio Channels, lists the available RF channels per Country.
•Appendix D, Messages and Error Codes, describes possible error codes displayed
on the scanner.
Notational Conventions
The following conventions are used in this document:
ix
P470/370 RF Scanner Product Reference Guide
•Italics are used to highlight specific items in the general text, and to identify
chapters and sections in this and related documents.
•Bullets (•) indicate:
•action items
•lists of alternatives
•lists of required steps that are not necessarily sequential
•Sequential lists (e.g., those that describe step-by-step procedures) appear as
numbered lists.
•MCL Designer for Phaser Series User’s Guide,p/n 70-37689-xx.
Service Information
If you have a problem with your equipment, contact the Symbol Support Center for your
region. See page xi for contact information. Before calling, have the model number, serial
number, and several of your bar code symbols at hand.
Call the Support Center from a phone near the scanning equipment so that the service
person can try to talk you through your problem. If the equipment is found to be working
properly and the problem is symbol readability , the Support Center will request samples of
your bar codes for analysis at our plant.
If your problem cannot be solved over the phone, you may need to retur n your eq uipment
for servicing. If that is necessary, you will be given specific directions.
Note:Symbol Technologies is not responsible for any damages incurred
during shipment if the approved shipping container is not used.
Shipping the units improperly can possibly void the warranty. If the
original shipping container was not kept, contact Symbol to have
another sent to you.
x
About This Guide
Symbol Support Center
For service information, warranty information or technical assistance contact or call the
Symbol Support Center in:
United States
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
Tel: 1-800-653-5350
United Kingdom
Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
If you purchased your Symbol product from a Symb ol Bus ine ss Par tn er, contact that
Business Partner for service.
For the latest version of this guide go to:http://www.symbol.com/manuals.
xiii
P470/370 RF Scanner Product Reference Guide
xiv
Chapter 1
The P470/P370 RF Scanner
Introduction
The P470/P370 cordless RF scanners bring new flexibility and economy to data capture
and data management in both industrial and re tail operation s. The scanner communicates
with your host computer through radio transmission instead of throug h a cable. With the RF
scanner, you are free to scan and transmit without a physical cable, from as far away as
100 feet (30.5 meters) even without a direct line of sight. This lets you take the scanner to
where the work is, whether on the loading dock, the plant floor, the warehouse, or the POS
checkout area. There are several versions available:
•P470: cordless retail scanner
•P370: cordless industrial scanner
•P370 ALR: cordless industrial ALR scanner
Unless otherwise noted, the term Phaser refers to all versions of the scanner.
1-1
P470/370 RF Scanner Product Reference Guide
Rechargeable Battery
In the handle of the scanner, there is a rechargeable lithium-ion battery. This provides all
power to the scanner during cordless operation. It provides 10 hours of use in a typical
application. When fully depleted, the battery can be recharged to full char ge in about 3-1/2
hours.
The Cradle
The PL 370/470 Cradle acts as a:
•stand
•2-way RF transmitter
•communication interface with the host
•battery charger for the cordless scanner.
The cradle can sit on a desktop or be wall-mounted, whichever is more convenient. The
cradle receives data from the scanner via the ante nna on the side of the cradle. The cradle
then transmits that data to the host device via an attached cable. It also acts as a holder for
the scanner.
The cradle also provides power for
charging the scanner’s battery (in the
scanner). The cradle has a charge status
indicator light that shows the status of the
battery charging (Refer to Table 2-1 on
page 2-10).
There are two versions of the cradle:
•PL 470 Cradle: cordless retail version
•PL 370 Cradle: cordless industrial version.
Unless otherwise noted, the term Cradle refers to both versions of the cradle.
1-2
Charge Status
Indicator Light
Figure 1-1. Scanner and Cradle
The P470/P370 RF Scanner
Quick Startup Instructions
Below is an index of Quick Star tup Instructions to help get you u p and going quickly. These
instructions are also on the back cover of this guide for easy reference. The index is listed
in a step by step order beginning with step 1, Setting up the System.
Mandatory steps are designated by an asterisk (*). If an item has multiple pages
referenced, the most important reference is in bold.
• Selecting the host communication protocol3-2, 3-8, 5-8
- RS-232 baud rate5-83
3. Programming an Advanced Data Formatting Rule Using 123Scan 3-17
• Suffix values (appending Enter key and Tab)3-18
4. Troubleshooting Problems
• Troubleshooting table4-2
• Communication errors3-5, D-2
• Beeper indications and default application error codes4-8
• Cradle LED indications2-10
1-3
P470/370 RF Scanner Product Reference Guide
Commonly Used P470/P370 Programming Bar Code
Below are commonly used programming bar codes. You can cut this page out of the guide,
or make a copy of the bar codes using a high quality copying machine.
Enter System Menu Bar Code
Load New MCL-Designer Application
Scanner Firmware Version
1-4
Cradle Firmware Version
Load 123Scan File
Reset Default Application
(Clears previously programmed ADF rules
and/or MCL-Designer applications)
Chapter 2
Set Up
Introduction
This chapter covers the procedures for setting up the RF scanner and its accessories.
Unpacking
Remove the scanner from its packing and inspect it for damage. If the scanner was
damaged in transit, call one of the telephone nu mbers listed in the section Symbol Support
Center on page xi. KEEP THE P ACKING. It is the approved shipping container and should
be used if you ever need to return your equipment for servicing.
Setting Up the Cradle
The basic steps to set up the cradle are listed below and described in more detail in the
following sections.
•connecting the cradle to a host
•mounting the cradle, if desired
•pairing the scanner to the cradle.
Connecting to a Host
With some host types, the scanner is unable to answer host terminal polls if the appropriate
host type is not selected. This may result in an error message generated by the host. To
correct this situation, select the proper parameter set and initialize the host terminal. See
Chapter 5, Parameter Menus for more information.
2-1
P470/370 RF Scanner Product Reference Guide
There are two basic host communications options available:
•using an RS-232 cable
•using a Synapse cable.
RS-232 Connection
1. Make sure all host devices are powered down.
2. Plug the connector at the end of the cradle’s cable into the appropriate RS-232
receiving port on the host device.
3. Plug the other end of the cable into the COM1 connector on the cradle.
COM1
Power port
Figure 2-1. Ports on the Cradle
4. Connect the power connector of the power supply into the Power port on the
cradle.
5. Connect the appropriate line cord to the power supply and into an AC receptacle.
6. The indicator light on the cradle blinks, signifying successful power-up.
Figure 2-2. Power Supply Port
2-2
7. Rotate the antenna to the vertical position.
Using A Synapse Cable
1. Make sure all host devices are powered down.
IMPORTANT
Before power is provided to the cradle (step 6), the following steps must be
completed. The Synapse cable must be connected to the cradle (step 2) AND
flying power lead plugged in (step 4). If the cables are not connected in this
sequence, the Synapse Interface Adapter will not operate properly.
2. Connect the Synapse cable to the cradle (see Figure 2-1 on page 2-2).
3. Connect the other end of the Synapse cable to the Synapse Interface adapter.
4. The Synapse cable has a flying power lead. Connect this lead to the recept acle in
the Synapse Interface adapter , as shown in Figure 2-3. See the Synap se guide for
details.
Set Up
the
To Host
Flying Power
Lead
Synapse Interface
Adapter (Module)
Synapse
Cable
To Cradle
Figure 2-3. Synapse and Adapter Cable
5. Connect the Synapse Interface adap ter to the host.
6. Connect the power supply to the cradle (see Figure 2-2).
2-3
P470/370 RF Scanner Product Reference Guide
7. Connect the appropriate line cord to the power supply and into an AC receptacle.
8. The indicator light on the cradle blinks, signifying successful power-up.
9. Scan the appropriate Synapse bar codes to set up the Syn apse cable for your
specifications.
10. Rotate the antenna to the vertical position.
Wand Emulation, OCIA, OCR, Keyboard Wedges
See the appropriate Synapse cable instructions. An adapter cable is required.
Wall Mounting
Before wall-mounting the cradle, the scanner su pp ort tab must be changed from the deskmount position to the wall-mount position.
1. Lift the scanner support tab out of the top part of the cradle and replace it in the
wall-mount position.
Desk Mount
Wall Mount
Figure 2-4. Scanner Support Tab
2. Seat the cables from the bottom of the cradle in the grooves along the length of it
so that the bottom of the cradle is smooth.
Cable
Grooves
Figure 2-5. Placement of Cables
2-4
Set Up
3. Fasten the two screws provided into the wall where the cradle will hang, leaving
about 1/8” (0.3 cm) of the screw outside the wall for the cradle’s wall mounting
sockets (A template is provided for you in the PL 370/470 Quick Reference Guide
p/n 72-38494-xx).
4. Place the cradle over the screw heads and slide down until it fit s into place. Slight
pressure upwards should not move the cradle.
Figure 2-6. Securing Cradle to Wall
5. Position the antenna vertically (pointing toward the ceiling).
6. Place the scanner in the cradle.
2-5
P470/370 RF Scanner Product Reference Guide
Pairing the Scanner with the Cradle
The scanner and cradle must be paired for communication to occur.
Note:If the cradle is att a ch ed to a n ew host, re-s can the pairing bar code.
To pair the scanner with the cradle:
1. Scan the pairing bar code on the top of the cradle.
To pair a long range scanner (P370 ALR) to a regular P370 cradle, attach the
“spare pairing bar code” label to the cradle. This 15 mil bar code, packaged with
the cradle, can be scanned by the P370 ALR at a distance of approximately two
feet from the cradle.
2. The scanner may briefly display the “ pairing search for channel” message wh ile the
scanner searches for the base. Once the base is detected, information is
exchanged (addressing, RF channels, etc.) between the scanner and the cradle.
Note:It may take up to 30 seconds for the scanner to search for the base
during over-the-air pairing. To reduce the pairing time, place the
scanner in the cradle.
3. After the exchange is complete, the scanner and cradle are paired.
Successful pairing is indicated by a warble beep and the base’s LED will flash.
If pairing is unsuccessful, the scanner emits a Lo/Hi beep and displays the
following message:
Pairing Unsuccessful
Push ENTER & Try Again
The pairing of a scanner to a cradle is one-to-one. Only one scanner can be paired to a
cradle at any point in time. If you pair a second scanner to an in use cradle, the cradle’s
connection to the first scanner will be broken and the connection re-established with the
second scanner.
To pair a scanner to a different cradle, scan its pairing bar code located on the top of the
cradle.
2-6
Set Up
Optimizing RF Performance
Mounting
The RF scanner and cradle are equipped with a 2.4 GHz point-to-point radio that has an
RF transmission range of 100 feet (30.5 meters) even without a direct line of sight.
In addition to being a 2-way RF transmitter, the cradle is a battery charger and should be
mounted in an accessible location like on a table or desktop. For optimum RF perform ance,
especially in difficult environments, mount the cradle on a wall as high as possible.
Coexistence in Spectrum24 Environments
If you operate your scanner or cradle in close proximity to a Spectrum24 device, maintain
a buffer of 3 feet or greater between the transm itters. A Spectrum24 device includes but is
not limited to a terminal with a Spectrum24 radio, PC with a Spectrum24 card, or a
Spectrum24 Access Point. If a scanner or cradle is less than 3 ft. from a 2.4 GHz
Spectrum24 tran smitter (antenna), especially an Access Point, your communication
performance may degrade.
Select a Channel Outside the Spectrum24 band
In the unlikely event that S pectrum24 radio traffic causes interference between the scanner
and the cradle, you can change the scanner’s RF channel to one that minimizes or
eliminates the interference.
Phaser cordless scanners have three channels that are not within the Spectrum24 band,
81, 82, and 83*. As a rule of thumb, the Cordless systems operated closest to Spectrum24
devices should use these channels. For instru ctions on how to change the scanner’s RF
channel, see System Setup Options on page 3-8.
In applications with low scanning/data transmis sion duty cycles, you may assign the same
channel to more than one cordless scanner.
After channels 81, 82 and 83, the next best ch an nels to use a re 60 thr ough 8 0; the high er
the channel the better. See Appendix C, Radio Channels for a list of available radio
channels per country.
* Not available in some countries.
2-7
P470/370 RF Scanner Product Reference Guide
Phaser-to-Phaser Co-Existence
Up to three P470/370 scanners within listening range (100 feet) of each other can be
operated on the same channel with little or no interference, assuming average scanning
rates.
For higher than average scanning rates, P470/370 scanners within listening range (100
feet) of each other should be operated on different channels, set apart by at least one
channel (for example, 2, 4, 6, etc.). Cordless Phaser scanners support up to 82
communication channels. Not all channels are available in all countries. Refer to Appendix
C, Radio Channels for more information.
Increase the number of RF Retries
If the scanner’s transmission is not received by the cradle or the base’s acknowledgment
response is not received by the scanner (see Communication Errors on page 3-5), the
scanner retransmits the lost or corrupted dat a. The scanner attempts 4 RF Retries (default)
but can be programmed to attempt up to 8.
Depending on your particular RF environment, additional retries may ca use your scanner
transaction time to increase in the presence of heavy Spectrum24 traffic.
Charging the Battery
Before its first use, the scanner’s battery must be charged. It can be charged:
•Using the cradle
•Using the UBC 2000.
2-8
Using the Cradle
1. Set up the cradle as described in Setting Up the Cradle on page 2-1..
Figure 2-7. Placing the Scanner into the Cradle
2. Insert the scanner into the cradle so that the nose of the scanner and tip of the
handle seat into the receptacles. The scanner displays “UNIT CRADLED” when
properly inserted in the cradle.
3. The battery charges automatically. A full charge of a depleted battery takes
approximately 3-1/2 hours.
Set Up
Note:For additional in formation on cha rgi ng, see Table 2-1 on page 2-10.
The cradle recharges batteries in the scanner only when the scanner is in the cradle. A
scanner with a depleted battery starts charging immediatel y upon insertion into the cradle,
whereas a scanner with a partially charged battery begin s charging after approximately 15
minutes. Note that the scanner can be removed fro m th e cra d le at an y tim e.
Using the UBC 2000
The battery can be charged using the Universal Battery Charger UBC 2000. The UBC
adapter for the P470/P370 scanner battery is required. Refer to the UBC 2000 guide for
information on recharging the battery using th e UBC 20 00 .
Battery Charge
When the battery’s charge is almost depleted, the scanner emits 4 high tone beeps, when
the trigger is pulled, indicating that it must be recharged.
2-9
P470/370 RF Scanner Product Reference Guide
Charge Status LED Indications
The LED indicator on the cradle uses flashing patterns to display the charger status, as
shown in the table below.
Table 2-1. Cradle LED Indications
LEDStatus
OffThe scanner is not in the cradle or has not been
properly inserted into the cradle.
Blinking SlowlyThe scanner is properly seated in the cradle and
charging will begin shortly.
Blinking RapidlyThe battery is actively charging.
OnBattery charging is complete.
Changing the Battery
Once a battery is fully charged, it will generally last up to 10 hours without being returned
to the cradle. By returning it to the cradle during the day, you extend this time.
Removing the Battery
1. Slide the release latch down using center indent and remove the cover.
Battery
Compartment
Cover
Figure 2-8. Removing the Battery Compartment Cover
2-10
Battery
Release
Latch
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