Symbol P370 Keyless, P470 Keyless Reference Manual

P370/P470 Keyless

RF Scanners

Product Reference Guide

P370/P470 Keyless RF Scanners

Product Reference Guide

72-61496-02

Revision A

April 2003

© 2003 by Symbol Technologies, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or

mechanical means, without permission in writing from Symbol. This includes electronic or
mechanical means, such as photocopying, recording, or information storage and retrieval
systems. The material in this manual is subject to change without notice.

The software is provided strictly on an “as is” basis. All software, including firmware,
furnished to the user is on a licensed basis. Symbol grants to the user a non-transferable
and non-exclusive license to use each software or firmware program delivered hereunder
(licensed program). Except as noted below, such license may not be assigned,
sublicensed, or otherwise transferred by the user without prior written consent of Symbol.
No right to copy a licensed program in whole or in part is granted, except as permitted under
copyright law. The user shall not modify, merge, or incorporate any form or portion of a
licensed program with other program material, create a derivative work from a licensed
program, or use a licensed program in a network without written permission from Symbol.
The user agrees to maintain Symbol’s copyright notice on the licensed programs delivered
hereunder, and to include the same on any authorized copies it makes, in whole or in part.
The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed
program delivered to the user or any portion thereof.

Symbol reserves the right to make changes to any software or product to improve reliability,
function, or design.

Symbol does not assume any product liability arising out of, or in connection with, the
application or use of any product, circuit, or application described herein.

No license is granted, either expressly or by implication, estoppel, or otherwise under any
Symbol Technologies, Inc., intellectual property rights. An implied license only exists for
equipment, circuits, and subsystems contained in Symbol products.

Symbol, Spectrum One, and Spectrum24 are registered trademarks of Symbol
Technologies, Inc. Other product names mentioned in this manual may be trademarks or
registered trademarks of their respective companies and are hereby acknowledged.

Symbol Technologies, Inc.
One Symbol Pl aza
Holtsville, New York 11742-1300

http://www.symbol.com

2

Contents

About This Manual

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix

Chapter Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix

Notational Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix

Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Symbol Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi

Chapter 1. Getting Started

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Rechargeable Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

The Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Setting Up the Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Connecting to a Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Wall Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Pairing the Scanner with the Cradle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Optimizing RF Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Coexistence in Spectrum24 Environments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Phaser-to-Phaser Co-Existence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Using the Cradle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Using the UBC 2000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Charge Status LED Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Changing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Removing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Inserting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

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P370/P470 Keyless RF Scanners Product Reference Guide

Chapter 2. Operation

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Default Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Initial Powerup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Scan and Transmit Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Communication Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

RF Communication Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Host / Cradle Communication Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

MCL-Designer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

123Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

Suffix Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10

Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14

Scan the Entire Symbol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15

Hold at an Angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15

Decode Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16

Chapter 3. Maintenance And Specifi ca tions

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Beeper Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

Cradle Pin-outs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

Chapter 4. Parameter Menus

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Operational Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Set Default Parameter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7

Communication Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8

Host Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9

RS-232C Host Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9

Host Response Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12

RF Channel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13

RF Retries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13

Beeper Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15

Beeper Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16

Power Detect Beep. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17

Beep After Good Decode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18

Laser On Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19

Transmit “No Read” Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-20

iv

Contents

Linear Code Type Security Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21

Linear Security Level 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21

Linear Security Level 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21

Linear Security Level 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22

Linear Security Level 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22

Bi-directional Redundancy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23

Autodiscriminate Response Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24

Enable/Disable UPC-E/UPC-A/UPC-E1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25

Enable/Disable EAN-8/EAN-13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26

Enable/Disable Bookland EAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27

Decode UPC/EAN Supplementals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28

Decode UPC/EAN Supplemental Redundancy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29

Transmit UPC-A/UPC-E/UPC-E1 Check Digit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30

UPC-A Preamble. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31

UPC-E Preamble. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32

UPC-E1 Preamble. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33

Convert UPC-E to UPC-A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34

Convert UPC-E1 to UPC-A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35

EAN-8 Zero Extend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36

Convert EAN-8 to EAN-13 Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37

UPC/EAN Security Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38

UPC/EAN Security Level 0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38

UPC/EAN Security Level 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38

UPC/EAN Security Level 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39

UPC/EAN Security Level 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39

UPC/EAN Coupon Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40

Enable/Disable Code 128 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41

Enable/Disable UCC/EAN-128 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42

Lengths for Code 128 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42

Enable/Disable Code 39 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43

Enable/Disable Trioptic Code 39. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44

Set Lengths for Code 39 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45

Code 39 Check Digit Verification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47

Transmit Code 39 Check Digit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-48

Enable/Disable Code 39 Full ASCII. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-49

Convert Code 39 to Code 32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50

Code 32 Prefix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51

Enable/Disable Code 93 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-52

Set Lengths for Code 93 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-53

Enable/Disable Interleaved 2 of 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-55

Set Lengths for Interleaved 2 of 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-56

I 2 of 5 Check Digit Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-58

Transmit I 2 of 5 Check Digit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-59

Convert I 2 of 5 to EAN-13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-60

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P370/P470 Keyless RF Scanners Product Reference Guide

Enable/Disable Discrete 2 of 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-61

Set Lengths for Discrete 2 of 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-62

Enable/Disable Codabar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-64

Set Lengths for Codabar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-65

CLSI Editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-67

NOTIS Editing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-68

Enable/Disable MSI Plessey. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-69

Set Lengths for MSI Plessey. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-70

MSI Plessey Check Digits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-72

Transmit MSI Plessey Check Digit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-73

MSI Plessey Check Digit Algorithm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-74

Transmit Code ID Character. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-75

Symbol Code ID Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-75

Pause Duration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-77

RS-232C Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-78

Baud Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-78

Baud Rate (Continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-79

Parity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-80

Parity (Continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-81

Check Receive Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-82

Hardware Handshaking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-83

Hardware Handshaking (Continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-84

Hardware Handshaking (Continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-85

Software Handshaking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-85

Software Handshaking (Continued). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-86

Software Handshaking (Continued). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-87

Host Serial Response Time-out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-87

RTS Line State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-88

Stop Bit Select. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-89

ASCII Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-89

Intercharacter Delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-90

MCL-Net Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-90

MCL-Net Baud Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-90

MCL-Net Baud Rate (Continued). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-92

MCL-Net Hex Addressing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-93

Scanner ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-94

MCL-Net Transmit Retries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-94

MCL-Net Frame Timeout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-94

Scanner Decode Beep Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-95

Long Range Scanning Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-96

Aim Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-96

Aim Duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-97

Numeric Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-98

Cancel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-100

vi

Contents

Appendix A. Bar Code Information

UCC/EAN-128 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

AIM Code Identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Appendix B. Radio Channels

Cordless Phaser RF Channels Per Country . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Appendix C. Error Indications and Beeps

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Communication Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

Scanning Transmission Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

MCL-Code Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4

Index
Feedback

vii

P370/P470 Keyless RF Scanners Product Reference Guide

viii

About This Manual

Introduction

The P370/P470 Keyless RF Scanners Product Reference Guide provides genera l
instructions for setting up, operating, troubleshooting, maintaining and programming the
P370 (industrial) and P470 (retail) cordless RF scanners.

Chapter Descriptions

• Chapter 1, Getting Started, describes the scanner and quick startup instructions.

• Chapter 2, Operation, explains how to operate the scanner.

• Chapter 3, Maintenance And Specifications, talks about the maintenance and the
specifications of the scanner and the cradle.

• Chapter 4, Parameter Menus, has all the optional parameter bar codes for
personalizing your scan ner.

• Appendix A, Bar Code Information, has information about bar codes.

• Appendix B, Radio Channels, lists the available RF channels per Country.

• Appendix C, Error Indications and Beeps, describes possible error codes displayed
on the scanner.

Notational Conventions

The following conventions are used in this document:

• Italics are used to highlight specific items in the general text, and to identify
chapters and sections in this and related documents.

• Bullets (•) indicate:

ix

P370/P470 Keyless RF Scanners Product Reference Guide

• action items

• lists of alternatives

• lists of required steps that are not necessarily sequential

• Sequential lists (e.g., those that describe step-by-step procedures) appear as
numbered lists.

Related Publications

• P370/P470 Keyless RF Scanners Quick Reference Guide, p/n 72-61497-xx

• PL 370/470 Cradle Quick Reference Guide, p/n 72-38494-xx

• MCL Designer for Phaser Series User’s Guide, p/n 70-37689-xx

• MCL-Designer Programming Requirements, p/n 72-61838-xx.

Service Information

If you have a problem with your equipment, contact the Symbol Support Center for your
region. See page xi for contact information. Before calling, have the model number, serial
number, and several of your bar code symbols at hand.

Call the Support Center from a phone near the scanning equipment so that the service
person can try to talk you through your problem. If the equipment is found to be working
properly and the problem is symbol readability , the Support Center will request samples of
your bar codes for analysis at our plant.

If your problem cannot be solved over the phone, you may need to return your equipment
for servicing. If that is necessary, you will be given specific directions.

Note:Symbol Technologies is not responsible for any damages incurred

during shipment if the approved shipping container is not used.
Shipping the units improperly can possibly void the warranty. If the
original shipping container was not kept, contact Symbol to have
another sent to you.

x

About This Guide

Symbol Support Center

For service information, warranty information or technical assistance contact or call the
Symbol Support Center in:

United States

Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New Yo rk 1174 2-1300
1-800-653-5350

United Kingdom

Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
[phone] (Outside UK)

Australia

Symbol Technologies Pty. Ltd.
432 St. Kilda Road
Melbourne, Victoria 3004
1-800-672-906 (Inside Australia)
[phone] (Outside Australia)

Denmark/Danmark

Symbol Technologies AS
Dr. Neergaardsvej 3
2970 Hørsholm
7020-1718 (Inside Denmark)
[phone] (Outside Denmark)

1

Canada

Symbol Techn olo gi es C ana da, Inc.
2540 Matheson Boulevard East
Mississauga, Ontario, Canada L4W 4Z2
905-629-7226

Asia/Pacific

Symbol Techn olo gi es Asi a, Inc (Sing apo re
Branch)

230 Victoria Street #05-07/09
Bugis Junction Office Tower
Singapore 188024
Tel : [phone]
Fax : [phone]

Austria/Österreich

Symbol Techn olo gi es Aus tria GmbH
Prinz-Eugen Strasse 70 / 2.Haus
1040 Vienna, Austria
01-5055794-0 (Inside Austria)
[phone] (Out s ide Austria )

Europe/Mid-East Distributor Operations

Contact your local distributor or call
[phone]

xi

P370/P470 Keyless RF Scanners Product Reference Guide

Finland/Suomi

Oy Symbol Technologies
Kaupintie 8 A 6
FIN-00440 Helsinki, Finland
9 5407 580 (Inside Finland)
[phone] (Outside Finland)

Germany/Deutchland

Symbol Technologies GmbH
Waldstrass e 66
D-63128 Dietzenbach, Germany
6074-49020 (Inside Germany)
[phone] (Outside Germany)

Latin America Sales Support

2730 University Dr.
Coral Sp ring s, FL 3306 5 USA
1-800-347-0178 (Inside United States)
[phone] (Outside United States)
954-340-9454 (Fax)

France

Symbol Technologies France
Centre d’Affaire d’Antony
3 Rue de la Renaissance
92184 Antony Cedex, France
01-40-96-52-21 (Inside France)
[phone] (Outside France)

Italy/Italia

Symbol Technologies Italia S.R.L.
Via Cristoforo Columbo, 49
20090 Trezzano S/N Navigilo
Milano, Italy
2-484441 (Inside Italy)
[phone] (Outside Italy)

Mexico/México

Symbol Technologies Mexico Ltd.
Torre Picasso
Boulevard Manuel Avila Camacho No 88
Lomas de Chapultepec CP 11000
Mexico City, DF, Mex ico
5-520-1835 (Inside Mexico)
[phone] (Outside Mexico)

Netherlands/Nederland

Symbol Technologies
Kerkplein 2, 7051 CX
Postbus 24 7050 AA
Varsseveld, Netherlands
315-271700 (Inside Netherlands)
[phone] (Outside Netherlands)

xii

Norway/Norge

Symbol’s registered and mailing address:
Symbol Technologies Norway
Hoybratenveien 35 C
N-1055 OSLO, Norway

Symbol’s repair depot and shipping address:
Symbol Technologies Norway
Enebakkveien 123
N-0680 OSLO, Norway

[phone]

About This Guide

South Africa

Symbol Technologies Africa Inc.
Block B2
Rutherford Estate
1 Scott Street
Waverly 2090 Johannesburg
Republic of South Africa
11-809 5311 (Inside South Africa)
[phone] (Outside South Africa)

Sweden/Sverige

“Letter” address:
Symbol Technologies AB
Box 1354
S-171 26 SOLNA
Sweden

Visit/shipping add res s:
Symbol Technologies AB
Solna Strandväg 78
S-171 54 SOLNA
Sweden

Spain/España

Symbol Technologies S.L.
Avenida de Bruselas, 22
Edificio Sauce
Alcobendas, Madrid 28108
Spain
91 324 40 00 (Inside Spain)
[phone] (Outside Spain)
Fax: [phone]

Switchboard: 08 445 29 00 (domestic)
Call Center: [phone] (international)
Support E-Mail:

[e-mail]

1

Customer support is available 24 hours a day, 7 days a week.

If you purchased your Symbol product from a Symbol Business Partner, contact that
Business Partner for service.

For the latest version of this guide go to:http://www.symbol.com/manuals.

xiii

P370/P470 Keyless RF Scanners Product Reference Guide

xiv

Chapter 1

Getting Started

Introduction

The P370/P470 cordless RF scanners bring new flexibility and economy to data capture
and data management in both industrial and retail operations. The scanner communicates
with your host computer through radio transmission instead of through a cable. With the RF
scanner, you are free to scan and transmit without a physical cable, from as far away as
100 feet (30.5 meters) even without a direct line of sight. This lets you take the scanner to
where the work is, whether on the loading dock, the plant floor, the warehouse, or the POS
checkout area. There are several versions available:

• P470: cordless retail scanner

• P370: cordless industrial scanner

• P370 ALR: cordless industrial long range scanner

Unless otherwise noted, the term Phaser refers to all versions of the scanner.

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P370/P470 Keyless RF Scanners Product Reference Guide

Accessories

Rechargeable Battery

In the handle of the scanner, there is a rechargeable lithium-ion battery. This provides all
power to the scanner during cordless operation. It provides 10 hours of use in a typical
application. When fully depleted, the battery can be recharged to full charge in about 3-1/2
hours.

The Cradle

The PL 370/470 Cradle acts as a:

•stand

• 2-way RF transmitter

• communication interface with the host

• battery charger for the cordless scanner.

The cradle can sit on a desktop or be wall-mounted, whichever is more convenient. The
cradle receives data from the scanner via the antenna on the side of the cradle. The cradle
then transmits that data to the host device via an attached cable. It also acts as a holder for
the scanner.

The cradle also provides power for charging the
scanner’s battery (in the scanner). The cradle
has a charge status indicator light that show s
the status of the battery charging (See Charge
Status LED Indications on page 1-12).

Scanner and Cradle
There are two versions of the cradle:

• PL 470 Cradle: cordless retail version

• PL 370 Cradle: cordless industrial version.

Unless otherwise noted, the term Cradle refers to both versions of the cradle.

1-2

Charge Status
Indicator Light

Getting Started

Unpacking

Remove the scanner from its packing and inspect it for damage. If the scanner was
damaged in transit, call one of the telephone numbers listed in the section Symbol Support

Center on page xi. KEEP THE PACKING. It is the approved shipping container and should

be used if you ever need to return your equipment for servicing.

Setting Up the Cradle

The basic steps to set up the cradle are listed below and described in more detail in the
following sections.

• connecting the cradle to a host

• mounting the cradle, if desired

• pairing the scanner to the cradle.

Connecting to a Host

With some host types, the scanner is unable to answer host terminal polls if the appropriate
host type is not selected. This may result in an error message generated by the host. To
correct this situation, select the proper parameter set and initialize the host terminal. See

Chapter 4, Parameter Menus for more information.

There are two basic host communications options available:

• using an RS-232 cable

• using a Synapse cable.

RS-232 Connection

1. Make sure all host devices are powered down.

2. Plug the connector at the end of the cradle’s cable into the appropriate RS-232

receiving port on the host device.

1-3

P370/P470 Keyless RF Scanners Product Reference Guide

3. Plug the other end of the cable into the COM1 connector on the cradle.

COM1

Power port

Figure 1-1. Ports on the Cradle

4. Connect the power connector of the power supply into the Power port on the
cradle.

5. Connect the appropriate line cord to the power supply and into an AC receptacle.

6. The indicator light on the cradle blinks, signifying successful power-up.

Figure 1-2. Power Supply Port

7. Rotate the antenna to the vertical position.

1-4

Getting Started

Using A Synapse Cable

1. Make sure all host devices are powered down.

WARNING

Before power is provided to the cradle (step 6), the foll o w­ing steps must be completed. The Synap se cable must be
connected to the cradle (step 2) AND
plugged in (step 4). If the cables are not connected in this
sequence, the Synapse Interface Adapter will not operate
properly.

2. Connect the Synapse cable to the cradle’s COM 1 port (see Figure 1-1).

3. Connect the other end of the Synapse cable to the Synapse Interface adapter.

4. The Synapse cable has a flying power lead. Connect this lead to the receptacle in

the Synapse Interface adapter, as shown in Figure 1-3. Refer to the Synapse guide
for details.

To Host

the flying power lead

Synapse Interface
Adapter (Module)

Synapse
Cable

Flying Power

Lead

To Cradle

Figure 1-3. Synapse and Adapter Cable

5. Connect the Synapse Interface adapter to the host.

6. Connect the power supply to the cradle (see Figure 1-2).

7. Connect the appropriate line cord to the power supply and into an AC receptacle.

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P370/P470 Keyless RF Scanners Product Reference Guide

8. The indicator light on the cradle blinks, signifying successful power-up.

9. Scan the appropriate Synapse bar codes to set up the Synapse cable for your
specifications.

10. Rotate the antenna to the vertical position.

Wand Emulation, OCIA, OCR, Keyboard Wedges

See the appropriate Synapse cable instructions. An adapter cable is required.

Wall Mounting

Before wall-mounting the cradle, the scanner support tab must be changed from the desk­mount position to the wall-mount position.

1. Lift the scanner support tab out of the top part of the cradle and replace it in the
wall-mount position.

1-6

Desk Mount

Figure 1-4. Scanner Support Tab

Wall Mount

Getting Started

2. Seat the cables from the bottom of the cradle in the grooves along the length of it

so that the bottom of the cradle is smooth.

Cable

Grooves

Figure 1-5. Placement of Cables

3. Fasten the two screws provided into the wall where the cradle will hang, leaving

about 1/8” (0.3 cm) of the screw outside the wall for the cradle’s wall mounting
sockets (A template is provided for you in the PL 370/470 Quick Reference Guide
p/n 72-38494-xx).

4. Place the cradle over the screw heads and slide down until it fits into place. Slight

pressure upwards should not move the cradle.

Figure 1-6. Securing Cradle to Wall

5. Position the antenna vertically (pointing toward the ceiling).

6. Place the scanner in the cradle.

1-7

P370/P470 Keyless RF Scanners Product Reference Guide

Pairing the Scanner with the Cradle

The scanner and cradle must be paired for communication to occur.

Note:If the cradle is attached to a new host, re-scan the pairing bar code.

To pair the scanner with the cradle:

1. Scan the pairing bar code on the top of the cradle.
To pair a long range scanner (P370 ALR) to a regular P370 cradle, attach the

“spare pairing bar code” label to the cradle. This 15 mil bar code, packaged with
the cradle, can be scanned by the P370 ALR at a distance of approximately two
feet from the cradle.

2. Once the base is detected, information is exchanged (addressing, RF channels,
etc.) between the scanner and the cradle.

Note:It may take up to 30 seconds for the scanner to search for the base

during over-the-air pairing. To reduce the pairing time, place the
scanner in the cradle.

3. After the exchange is complete, the scanner and cradle are paired.
Successful pairing is indicated by a warble beep and the base’s LED will flash.

If pairing is unsuccessful, the scanner emits four beeps - Lo Hi Lo Hi.
The pairing of a scanner to a cradle is one-to-one. Only one scanner can be paired

to a cradle at any point in time. If you pair a second scanner to an in use cradle, the
cradle’s connection to the first scanner will be broken and the connection re­established with the second scanner.

To pair a scanner to a different cradle, scan its pairing bar code located on the top of the
cradle.

Caution

If you cycle power to the base or reset (remove and reinstall the battery)
the scanner, you must pair the scanner with the cradle again.

1-8

Getting Started

Optimizing RF Performance

Mounting

The RF scanner and cradle are equipped with a 2.4 GHz point-to-point radio that has an
RF transmission range of 100 feet (30.5 meters) even without a direct line of sight.

In addition to being a 2-way RF transmitter, the cradle is a battery charger and should be
mounted in an accessible location like on a table or desktop. For optimum RF performance,
especially in difficult environments, mount the cradle on a wall as high as possible.

Coexistence in Spectrum24 Environments

If you operate your scanner or cradle in close proximity to a Spectrum24 device, maintain
a buffer of 3 feet or greater between the transmitters. A Spectrum24 device includes but is
not limited to a terminal with a Spectrum24 radio, PC with a Spectrum24 card, or a
Spectrum24 Access Point. If a scanner or cradle is less than 3 ft. from a 2.4 GHz
Spectrum24 transmitter (antenna), especially an Access Point, your communication
performance may degrade.

Select a Channel Outside the Spectrum24 band

In the unlikely event that Spectrum24 radio traffic causes interference between the scanner
and the cradle, you can change the scanner’s RF channel to one that minimizes or
eliminates the interference.

Phaser cordless scanners have three channels that are not within the Spectrum24 band,
81, 82, and 83*. As a rule of thumb, the Cordless systems operated closest to Spectrum24
devices should use these channels. For instructions on how to change the scanner’s RF
channel, see System Setup Options on page 2-3.

In applications with low scanning/data transmission duty cycles, you may assign the same
channel to more than one cordless scanner.

After channels 81, 82 and 83, the next best channels to use are 60 through 80; the higher
the channel the better. See Appendix B, Radio Channels for a list of available radio
channels per country.

* Not available in some countries.

1-9

P370/P470 Keyless RF Scanners Product Reference Guide

Phaser-to-Phaser Co-Existence

Up to three P470/370 scanners within listening range (100 feet) of each other can be
operated on the same channel with little or no interference, assuming average scanning
rates.

For higher than average scanning rates, P470/370 scanners within listening range (100
feet) of each other should be operated on different channels, set apart by at least one
channel (for example, 2, 4, 6, etc.). Cordless Phaser scanners support up to 82
communication channels. Not all channels are available in all countries. Refer to Appendix

B, Radio Channels for more information.

Increase the number of RF Retries

If the scanner’s transmission is not received by the cradle or the base’s acknowledgment
response is not received by the scanner (see Communication Errors on page 2-2), the
scanner retransmits the lost or corrupted data. The scanner attempts 4 RF Retries (default)
but can be programmed to attempt up to 8.

Depending on your particular RF environment, additional retries may cause your scanner
transaction time to increase in the presence of heavy Spectrum24 traffic.

Charging the Battery

Before its first use, the scanner’s battery must be charged. It can be charged:

• using the cradle

• using the UBC 2000.

Note:When the battery’s charge is almost depleted, the scanner emits 4

Hi tone beeps, when the trigger is pulled, indicating that it must be
recharged.

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Getting Started

Using the Cradle

1. Set up the cradle as described in Setting Up the Cradle on page 1-3.

Figure 1-7. Placing the Scanner into the Cradle

2. Insert the scanner into the cradle so that the nose of the scanner and tip of the

handle seat into the receptacles. The battery charges automatically. A full charge
of a depleted battery takes approximately 3-1/2 hours.

For charging indications, see Charge Status LED Indications on page 1-12.
The cradle recharges batteries in the scanner only when the scanner is in the cradle. A

scanner with a depleted battery starts charging immediately upon insertion into the cradle,
whereas a scanner with a partially charged battery begins charging after approximately 15
minutes. Note that the scanner can be removed from the cradle at any time.

Using the UBC 2000

The battery can be charged using the Universal Battery Charger UBC 2000. The UBC
adapter for the P370/P470 scanner battery is required. Refer to the UBC 2000 Univ ersal
Battery Charger Product Guide for information on recharging the battery using the UBC

2000.

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P370/P470 Keyless RF Scanners Product Reference Guide

Charge Status LED Indications

The LED indicator on the cradle uses flashing patterns to display the charger status, as
shown in the table below.

Table 1-1. Cradle LED Indications

LED Status

Off The scanner is not in the cradle or has not been

properly inserted into the cradle.

Blinking Slowly The scanner is properly seated in the cradle and

charging will begin shortly.

Blinking Rapidly The battery is actively charging.
On If scanner is in cradle - battery charging is

complete.
If scanner is not in cradle - base is locked up. Cycle

power (power off then on) to the base.

Changing the Battery

Once a battery is fully charged, it will generally last up to 10 hours without being returned
to the cradle. By returning it to the cradle during the day, you extend this time.

If a significant decrease in battery life is noticed and does not correspond to increased
usage, consider replacing the battery.

1-12

Getting Started

Removing the Battery

1. Slide the release latch down using center indent and remove the cover.

It may be useful to use a coin for extra leverage:

Battery

Compartment

Cover

Figure 1-8. Removing the Battery Compartment Cover

2. Slide the battery toward the bottom of the scanner and then, using the pull tab, pull

the bottom of the battery back and out of the scanner.

Battery
Release
Latch

Pull Tab

Figure 1-9. Pulling the Battery Out

Inserting the Battery

1. Place the top portion of the battery (curved side up, contacts toward top) into the

scanner and then slide it up the handle.

2. Replace the battery compartment cover.

3. Slide the release latch up to secure the cover in place.

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P370/P470 Keyless RF Scanners Product Reference Guide

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