Symbol ORG SPT 1550 User Manual

SPT 1550

SPT 1550

 2001-2003 SYMBOL TECHNOLOGIES, INC. All rights reserved.
Symbol reserves the right to make changes to any product to improve reliability,

function, or design.
Symbol does not assume any product liability arising out of, or in connection with, the

application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under

any patent right or patent, cove ring or relating to any combination, system,
apparatus, machine, material, method, or process in which Symbol products might
be used. An implied license exists only for equipment, circuits, and subsystems
contained in Symbol products.

Symbol and the Symbol logo are registered trademarks of Symbol Technologies, Inc.
Other product names mentioned in this manual may be trademarks or registered
trademarks of their respective companies and are hereby acknowledged.

Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, N.Y. 11742-1300

http://www.symbol.com

Patents

This product is covered by one or more of the following U.S. and foreign Patents:
U.S. Patent No. 4,593,186; 4,603,262; 4,607,156; 4,652,750; 4,673,805; 4,736,095;
4,758,717; 4,760,248; 4,806,742; 4,816,660; 4,845,350; 4,896,026; 4,897,532; 4,923,281;
4,933,538; 4,992,717; 5,015,833; 5,017,765; 5,021,641; 5,029,183; 5,047,617; 5,103,461;
5,113,445; 5,130,520; 5,140,144; 5,142,550; 5,149,950; 5,157,687; 5,168,148; 5,168,149;
5,180,904; 5,216,232; 5,229,591; 5,230,088; 5,235,167; 5,243,655; 5,247,162; 5,250,791;
5,250,792; 5,260,553; 5,262,627; 5,262,628; 5,266,787; 5,278,398; 5,280,162; 5,280,163;
5,280,164; 5,280,498; 5,304,786; 5,304,788; 5,306,900; 5,324,924; 5,337,361; 5,367,151;
5,373,148; 5,378,882; 5,396,053; 5,396,055; 5,399,846; 5,408,081; 5,410,139; 5,410,140;
5,412,198; 5,418,812; 5,420,411; 5,436,440; 5,444,231; 5,449,891; 5,449,893; 5,468,949;
5,471,042; 5,478,998; 5,479,000; 5,479,002; 5,479,441; 5,504,322; 5,519,577; 5,528,621;
5,532,469; 5,543,610; 5,545,889; 5,552,592; 5,557,093; 5,578,810; 5,581,070; 5,589,679;
5,589,680; 5,608,202; 5,612,531; 5,619,028; 5,627,359; 5,637,852; 5,664,229; 5,668,803;
5,675,139; 5,693,929; 5,698,835; 5,705,800; 5,714,746; 5,723,851; 5,734,152; 5,734,153;
5,742,043; 5,745,794; 5,754,587; 5,762,516; 5,763,863; 5,767,500; 5,789,728; 5,789,731;
5,808,287; 5,811,785; 5,811,787; 5,815,811; 5,821,519; 5,821,520; 5,823,812; 5,828,050;
5,848,064; 5,850,078; 5,861,615; 5,874,720; 5,875,415; 5,900,617; 5,902,989; 5,907,146;
5,912,450; 5,914,478; 5,917,173; 5,920,059; 5,923,025; 5,929,420; 5,945,658; 5,945,659;
5,946,194; 5,959,285; 6,002,918; 6,021,947; 6,029,894; 6,031,830; 6,036,098; 6,047,892;
6,050,491; 6,053,413; 6,056,200; 6,065,678; 6,067,297; 6,082,621; 6,084,528; 6,088,482;
6,092,725; 6,101,483; 6,102,293; 6,104,620; 6,114,712; 6,115,678; 6,119,944; 6,123,265;
6,131,814; 6,138,180; 6,142,379; 6,172,478; 6,176,428; 6,178,426; 6,186,400; 6,188,681;
6,209,788; 6,209,789; 6,216,951; 6,220,514; 6,243,447; 6,244,513; 6,247,647; 6,308,061;
6,250,551; 6,295,031; 6,308,061; 6,308,892; 6,321,990; 6,328,213; 6,330,244; 6,336,587;
6,340,114; 6,340,115; 6,340,119; 6,348,773; 6,380,949; 6,394,355; D305,885; D341,584;
D344,501; D359,483; D362,453; D363,700; D363,918; D370,478; D383,124; D391,250;
D405,077; D406,581; D414,171; D414,172; D418,500; D419,548; D423,468; D424,035;
D430,158; D430,159; D431,562; D436,104.
Invention No. 55,358; 62,539; 69,060; 69,187, NI-068564 (Taiwan); No. 1,601,796; 1,907,875;
1,955,269 (Japan); European Patent 367,299; 414,281; 367,300; 367,298; UK 2,072,832; France
81/03938; Italy 1,138,713
rev. 06/02
Licensed under one or more of the following Palm Computing, Inc. (a subsidiary of 3Com
Corporation) patents: U.S. Pat. Nos. 5,125,039, 5,550,715, 5,727,202 and other Patents Pending.

Quick Reference

Introduction

Congratulations on your purchase of Symbol Technologies’ SPT
1550 Terminal! Its unique combination of features make this
product superior for use in a wide range of applications. These
features include:

• Pocket size

• Personal Information Management software

• Printing support

• Scanning capability

• 8 MB RAM and 4 MB ROM

• Multi-language operating system.

The Palm 4.25 operating system is available in English, French,
Italian, German and Spanish. Go to http://devzone.symbol.com to
download the multi-language ROM image.

This guide covers basic set up and use of the terminal. The SPT
1550 Product Reference Guide provides more detail about the
applications available on the SPT 1550.

Getting Started with the SPT 1550

Before using your SPT 1550, you need to perform some set up
procedures. First, familiarize yourself with the SPT 1550 by
reviewing the following illustration.

1

SPT 1550

Parts of the SPT 1550

Scan Decode

LED

Left Scan

Trigger

Power/Backlight

Control

Daily Calendar

Application Button

Address/Phone List

Application Button

Battery

Door Latch

Battery Door

Scroll Button

Scan Window/IR Port

Right Scan Trigger

SPT 1550
Touchscreen Display

Text Input Area

Contrast Control
Memo List Application

Button
To Do List

Application Button

Stylus

Reset Button

Serial Port

2

Quick Reference

Installing Batteries

Before using your SPT 1550, install two AAA alkaline batteries
behind the battery door on the back of the SPT 1550.

Note: Battery life may change with different manufacturers.

Symbol T echnologies recommends the use of Duracell
“Ultra” brand batteries for best battery life performance.

To install the batteries:

1. Press the latch on the battery door and lift the battery door
away from the SPT 1550.

Press here to
open

Battery Door

2. Install the two AAA alkaline batteries into the battery com­partment.

Note: A diagram in the interior of the battery compartment

shows the orientation of the + and - ends of the batter­ies. When correctly installed, the clips in the battery
compartment secure the batteries in place.

3. Replace the battery door so that it is flush with the back of
the SPT 1550 and “clicks” into position.

Note: Do not force the battery door. When the batteries are

correctly installed, the battery door clips smoothly into
place. If you feel resistance when replacing the battery

3

SPT 1550

door, make sure the door is aligned with the slots on
the back of your SPT 1550, and that the batteries are
firmly seated in the battery compartment.

Caution: While batteries are being replaced, data is retained for

approximately one minute. We strongly suggest that
you have your replacement batteries ready for insertion
before removing the old batteries from the unit.

Starting the SPT 1550

To start your SPT 1550, press the power button.

Power
button

4

Quick Reference

The first time you start your SPT 1550 terminal and whenever you
perform a hard reset, the first Setup screen displays.

Tap the screen to continue with setup.

1. The initial calibration screen appears. To calibrate your SP T
1550 so the cursor on the touch screen aligns with the tip of
your stylus, tap the center of each target that appears on the
screen with the tip of the stylus.

2. After you tap each of the targets, the third setup screen
prompts you to set your country, time zone, date and time.

5

SPT 1550

3. Tap the Time Zone field to open the Set Time Zone screen.

a. Tap the up or down arrows to select your country and

time zone.
b. Tap the time zone.
c. Tap the OK button to close the Set Time Zone screen.

4. Tap the Set Time field to open the Set Time screen.

a. Tap the up or down arrows to change the number for the

hour.
b. Tap the minutes numbers, and then tap the arrows to ad-

just the settings for the current time.
c. Tap the AM or PM box to select the time of day.

Note: Y our SP T 1550 terminal can also display time based on

a 24-hour clock. Refer to the SPT 1550 Product Refer-
ence Guide.

d. Tap the OK button to close the Set Time screen.

5. To set the current date:

6

Quick Reference

a. T ap the Set Date field on the third setup screen to open

the Set Date screen.

Tap arrows to select year

Tap arrows to select year

Tap to select month

Tap to select month

Tap to select date

Tap to select date

b. Tap the arrows at the top to select the current year.
c. Tap a month box to select the current month.
d. Tap the current date to set the date, and close the Set

Date screen.

6. When finished, tap Next to continue to the fourth setup
screen.

7

SPT 1550

7. Tap Next if you’d like to learn about how to enter data on
your terminal. Otherwise, tap Done. The application screen
displays.

Using the SPT 1550

Using the Power/Backlight Control

The power button turns the SPT 1550 on and off. This button also
serves as your backlight control. With the terminal on, press and
hold the power button for approximately 2 seconds to turn the
backlight on and off.

Adjusting Contrast

Tap the Contrast icon to adjust the contrast of the screen.

Tap here to
adjust contrast

Using your stylus, adjust the contrast by dragging the contrast
slider until the contrast is set to the desired level, or use the scroll
buttons on the terminal.

Writing with the Stylus

Your SPT 1550 includes handwriting software as the primary
system for entering text and numbers. Simple strokes you write

8

Quick Reference

with the stylus are instantly recognized as letters or numbers. See
the SPT 1550 Product Reference Guide for more detailed
information.

Using the Onscreen Keyboard

You can activate the on-screen keyboard any time you need to
enter text or numbers on your SPT 1550. To use the on-screen
keyboard:

1. Open any SPT 1550 application.

2. Tap any record name, or tap the New button with the tip of
the stylus.

3. T ap the left target to open the Alpha keyboard, or tap the right
target to open the Numeric keyboard.

Tap here for letters
keyboard

Tap here for numbers
keyboard

9

SPT 1550

Icon Descriptions

Applications Icon Tap to exit the current application and to dis-

play a list of available applications for selec­tion.

Calculator Icon Tap to display the calculator application.

Menu Icon Tap from within an application to display the

menu of options for the selected application.

Find Icon Tap from within an application to enter

search criteria to find an entry.

Scanning with the SPT 1550

The SPT 1550 has an integrated scanner which, if your terminal is
configured to use scanning input, allows you to collect data by
scanning bar codes. To scan bar codes with the SPT 1550:

Caution: Do not look directly into the laser.

1. Start an application that enables you to scan bar codes.

2. Aim the scanner at the bar code.

3. Press either the right or left scan trigger. The Scan LED lights
red. Make sure the red scan beam covers the entire bar

10

Quick Reference

code. A beep sounds to indicate a successful decode and
the Scan LED turns green.

Maintaining the SPT 1550

Your SPT 1550 is designed to be reliable and to provide years of
trouble-free service. However, you should observe the following
general tips when using your SPT 1550:

• Do not scratch the screen of your SPT 1550. When working
with your SPT 1550, use the supplied stylus or plastic-tipped
pens intended for use with a touch-sensitive screen. Never
use a pen or pencil or other sharp object on the surface of
the SPT 1550 screen.

• Y our SPT 1550 is not waterproof and should not be exposed
to rain or moisture. Under harsh conditions, water may enter
the circuitry through the front panel buttons. In general, treat
your SPT 1550 as you would a pocket calculator or other
small electronic instrument.

• The touch-sensitive screen of your SPT 1550 contains glass.
Do not drop your SPT 1550 or subject it to any strong impact.
Do not carry your SPT 1550 in your back pocket; if you sit on
it, the glass may break.

• Protect your SPT 1550 from temperature extremes. Do not
leave your SPT 1550 on the dashboard of a car on a hot day,
and keep it away heat sources.

11

SPT 1550

• Do not store or use your SPT 1550 in any location that is ex­tremely dusty, damp or wet.

• Use a soft, damp cloth to clean your SPT 1550. If the surface
of the SPT 1550 screen becomes soiled, clean it with a soft
cloth moistened with a diluted window-cleaning solution.

T roubleshooting

SPT 1550 terminal does not turn on:

• Make sure batteries are installed properly.

• Replace the batteries. If your SPT 1550 terminal still does
not operate, try a soft reset; see Resetting Your SPT 1550 on

page 15.

Low battery warning after replacing the batteries:

• The battery warning message may appear immediately after
replacing the batteries. In addition, if you check the battery
gauge in the Applications Launcher immediately after replac­ing the batteries, the gauge may start at “empty” and slowly
rise to “full.” This is normal. It takes a few minutes for the bat­tery gauge to accurately show the condition of the batteries.

No sound:

• Check the System Sound option in the General Preferences
screen. If the option is set to off, there will be no sound. See
the SPT 1550 Product Reference Guide for more informa­tion.

SPT 1550 terminal turns itself off:

• Your SPT 1550 terminal is designed to turn itself off after a
period of inactivity. This period can be set at 30 seconds, one
minute, two minutes or three minutes. Check the “Auto-off af­ter” setting in the General Preferences screen, and change
the setting if you need a longer delay before the automatic
shutoff feature activates. See the SPT 1550 Product Refer-
ence Guide for more information.

12

Quick Reference

SPT 1550 terminal doesn’t recognize my handwriting:

• For your SPT 1550 to recognize handwriting input with the
stylus, you need to use the correct character strokes. See the
SPT 1550 Product Reference Guide for information about
how to write character strokes.

• Make the character strokes in the text input area — not on
the display part of the screen.

• Make sure you are writing the strokes for letters in the left­hand side, and the strokes for numbers in the right-hand side
of the text input area.

Tapping the screen buttons or icons does not activate the
corresponding feature:

• Recalibrate the digitizer. Choose Digitizer from the Prefer­ences application pick list and follow the directions on the
screen.

When I tap the icon, nothing happens:

• Not all applications or screens have menus. Try changing to
a different application.

A message appears stating that your SPT 1550 terminal
memory is full:

• Delete unused memos and records. If necessary, you can
save these records on your computer using the Save Backup
Copy option that appears in the Delete dialogs.

• Purge the Date Book and T o Do List applications. (To purge,
go into the Date Book or T o Do List application, tap the menu
button, and select the purge option.) This deletes completed
To Do items and past Date Book events from the memory of
your SPT 1550 terminal. Note that you may need to perform
a HotSync operation to recover the memory.

• If you have installed additional applications on your SPT
1550 terminal, remove them to recover memory.

13

SPT 1550

Beamed data does not transmit:

• Confirm that the SPT 1550 terminals are 5” apart, and that
the path between the two devices is clear of obstacles.

When receiving beamed data an out of memory message
appears:

• Y our SPT 1550 terminal requires at least twice the amount of
memory available as the data you are receiving. For exam­ple, if you are receiving a 30K application, you must have at
least 60K free. The extra 30K is freed once the beaming op­eration is complete.

Your SPT 1550 unit does not accept scan input:

• Verify that the unit is loaded with a scanning application. See
your System Administrator.

• Check to be sure the bar code symbol is not defaced.

• Be sure you are within proper scanning range.

• Be sure the unit is programmed to accept the type of bar
code you are scanning.

• If you are expecting a beep on a good decode and don’t hear
one, check that the application is set to generate a beep on
good decode.

• If the scanner stops emitting a laser beam when you press
the trigger, check your battery level. When the battery is low ,
the scanner shuts off before the terminal notifies you of the
low battery condition.

Note: If, af ter performing these checks, the scanner is still not

reading symbols, contact your distributor or Symbol
Technologies.

14

Quick Reference

Resetting Your SPT 1550 Terminal

Under normal circumstances, you will never have to use the reset
button. However, on rare occasions your SPT 1550 terminal stop s
responding to buttons or the screen, perform a reset to get your
SPT 1550 terminal running again.

Performing a Soft Reset

A soft reset tells your SPT 1550 terminal to stop what it’s doing and
start over again. All records and entries stored in your SPT 1550
terminal are retained. After a soft reset, the Palm powered™
screen appears followed by the General Preferences screen (to
set time and date).

To perform a soft reset, use the tip of an unfolded paper clip (or
similar object without a sharp tip) to gently press the reset button
inside the hole on the back panel of your SPT 1550 terminal.

Reset button

15

SPT 1550

Performing a Hard Reset

A hard reset also tells your SPT 1550 terminal to start over again.
With a hard reset all records and entries stored in your SPT 1550
terminal are erased. Therefore, never perform a hard reset unless

a soft reset does not solve your problem.

Note: You can restore any data previously synchronized with

your computer during the next HotSync operation.

To perform a hard reset:

1. Hold down the power button on the front panel of the SPT
1550 terminal.

2. While holding down the power button, use the tip of an un­folded paper clip (or similar object without a sharp tip) to gen­tly press the reset button.

3. Release the power button.

4. When a message appears on the SPT 1550 terminal screen
warning that you are about to erase all the data stored on
your SPT 1550 terminal, do one of the following:

a. Press the upper half of the scroll button on the front panel

of the SPT 1550 terminal to complete the hard reset and
display the Digitizer screen.

b. Press any other button to perform a soft reset.

Note: With a hard reset, the current date and time are re-

tained. Formats Preferences and other settings are re­stored to their factory default settings.

16

Quick Reference

Ergonomic Recommendations

Caution: In order to avoid or minimize the potential risk of ergonomic injury follow the

recommendations below. Consult with your local Health & Safety Manag er to ensure
that you are meeting with your company’s safety programs to prevent employee
injury.

• Reduce or eliminate repetitive motion

• Maintain a natural position

• Reduce or eliminate excessive force

• Keep objects that are used frequently within easy reach

• Perform tasks at correct heights

• Reduce or eliminate vibration

• Reduce or eliminate direct pressure

• Provide adjustable workstations

• Provide adequate clearance

• Provide a suitable working environment

• Improve work procedures.

Regulatory Information

All Symbol devices are designed to be compliant with rules and regulations in
locations they are sold and will be labeled as required.

Any changes or modifications to Symbol Technologies equipment, not expressly
approved by Symbol Technologies, could void the user's authority to operate the
equipment.

Radio Frequency Interference Requirements

Note: This equipment has been tested and found to

Tested to comply
with FCC Standards

FOR HOME OR OFFICE USE

frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However there is no
guarantee that interference will not occur in a par ticular installat ion. If th is equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit diffe rent from that t o which the
receiver is connected

• Consult the dealer or an experienced radio/TV technician for help.

comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio

17

SPT 1550

This device complies with FCC Part 15. Operation is subject to the following two
conditions:

(1) This device may not cause harmful interference and (2) This device must accept
any interference received, including interference that may cause undesired
operation.

Radio Frequency Interference Requirements - Canada

This Class B digital apparatus complies with Industry Canada Standard ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Marking and European Economic Area (EEA)

Symbol Technologies, Inc., hereby declares that this device is in co mpliance with a ll
the applicable Directives, 89/336/EEC, 73/23/EEC. A Declarat ion of Conformity may
be obtained from http://www2.symbol.com/doc/.

Laser Devices

Symbol products using lasers comply with US 21CFR1040.10, and IEC825-1:1993,
EN60825-1:1994+A11:1996. The laser classification is marked on one of the labels
on the product.

Class 1 Laser devices are not considered to be hazardous when used for their
intended purpose. The following statement is required to comply with US and
international regulations:

Caution: Use of controls, adjustments or pe rformance of procedures other than those
specified herein may result in hazardous laser light exposure.

Class 2 laser scanners use a low power, visible light diode. As with any very bright
light source, such as the sun, the user should avoid staring directly into the light
beam. Momentary exposure to a Class 2 laser is not known to be harmful.

18

Quick Reference

Scanner Labeling

ACHTUNG LASERSTRAHL. LASERKLASSE 2. NICHT IN DEN STRAHL
BLICKEN. LUMIERE LASER - NE PAS REGARDER DANS LE FAISCEAU

APPAREIL A LASER DE CLASSE 2. CAUTION LASER LIGHT. DO NOT

STARE INTO BEAM.CLASS 2 LASER PRODUCT 630 -680nM,1 mW LASER.

LASER
BARCODE
SCANNER

9B97

CUS

L I S T E D
ACCESSORY
I . T . E .

CAUTION

LASER LIGHT- DO NOT

STARE INTO BEAM

630 - 680 nm LASER

1.0 mW MAX OUTPUT

CLASS II LASER PRODUCT

19

SPT 1550

In accordance with Clause 5, IEC 0825 and EN60825, the following information is
provided to the user:

ENGLISH HEBREW

CLASS 1 CLASS 1 LASER PRODUCT
CLASS 2 LASER LIGHT

DO NOT STARE INTO BEAM
CLASS 2 LASER PRODUCT

DANISH ITALIAN

KLASSE 1 KLASSE 1 LASERPRODUKT CLASSE 1 PRODOTTO AL LASER DI CLASSE 1
KLASSE 2 LASERLYF CLASSE 2 LUCE LASER

SE IKKE IND I STRÅLEN NON FISSARE IL RAGGIOPRODOTTO
KLASSE 2 LASERPRODUKT AL LASER DI CLASSE 2

DUTCH NORWEGIAN

KLASSE 1 KLASSE-1 LASERPRODUKT KLASSE 1 LASERPRODUKT, KLASSE 1
KLASSE 2 LASERLICHT KLASSE 2 LASERLYS IKKE STIRR INN I LYSSTRÅLEN

NIET IN STRAAL STAREN LASERPRODUKT, KLASSE 2
KLASSE-2 LASERPRODUKT

FINNISH PORTUGUESE

LUOKKA 1 LUOKKA 1 LASERTUOTE CLASSE 1 PRODUTO LASER DA CLASSE 1
LUOKKA 2 LASERVALO CLASSE 2 LUZ DE LASER NÃO FIXAR O RAIO LUMINOSO

ÄLÄ TUIJOTA SÄDETTÄ PRODUTO LASER DA CLASSE 2
LUOKKA 2 LASERTUOTE

FRENCH SPANISH

CLASSE 1 PR OD UIT LASER DE CLASSE 1 CLASE 1 PRODUCTO LASER DE LA CLASE 1
CLASSE 2 LUMIERE LASER CLASE 2 LUZ LASER

NE PAS REGARDER LE RAYON FIXEMENT NO MIRE FIJAMENTE EL HAZ
PRODUIT LASER DE CLASSE 2 PRODUCTO LASER DE LA CLASE 2

GERMAN SWEDISH

KLASSE 1 LASERPRODUKT DER KLASS E 1 KLASS 1 LASERPRODUKT KLASS 1
KLASSE 2 LASERSTRAHLEN KLASS 2 LASERLJUS STIRRA INTE MOT STRÅLEN

NICHT DIREKT IN DEN LASERSTRAHL SCHAUEN LASERPRODUKT KLASS 2
LASERPRODUKT DER KLASSE 2

For Frequently Asked Questions and tips on SPT 1550 operation,

please visit the Symbol Palm website at

http://www.symbol.com/palm.

20

Quick Reference

Warranty

(A) Warranty Symbol Technologies (hereaf ter “Seller”) hardwar e Product s are warrant ed against defect s in

workmanship and materials for a period of twelve (12) months from the date of shipment, unless otherwise
provided by Seller in writing, provided the Product remains unmodified and is operated under normal and
proper conditions. Warranty provisions and durations on software, integrated installed systems, Product
modified or designed to meet specific customer specifications (“Custom Products”), remanufactured
products, and reconditioned or upgraded products, shall be as provided in the applicable Product
specification in effect at the time of purchase or in the accompanyin g software license.

(B) Spare Parts Spare parts (i.e. parts, components, or subassemblies sold by Seller f o r use in the service
and maintenance of Products) are warranted against defects in workmanship and materials for a period of
thirty (30) days from the date of shipment. Spare parts may be new or or iginate from ret urned units under the
conditions set forth in subsection D below.

(C) Repair of Symbol-branded hardware For repairs on Symbol-branded hardware Products under this
Agreement, including repairs covered by warranty, the repair services provided are warranted against
defects in workmanship and materials on the repaired component of the Product for a period of thirty (30)
days from the shipment date of the repaired Product, or until the end of the original warranty period,
whichever is longer.

(D) Product Service Products may be serviced or manufac tured with p arts, c omponents, or subassemblies
that originate from returned products and that have been tested as meeting applicable specifications for
equivalent new material and Products. The sole obligation of Seller for defective hardware Products is limited
to repair or replacement (at Seller’s option) on a “return to servi ce depot” basis with prior Selle r authorization.
Customer is responsible for shipment to the Seller and assumes all costs and risks associ ated with this
transportation; return shipment to the Customer will be at Seller's expense. Customer shall be responsible
for return shipment charges for product returned where Seller determines there is no defect (“No Defect
Found”), or for product returned that Seller determines is not eligible for wa rranty repair. No charge will be
made to Buyer for replacement parts for warranty repa irs. Seller is not res ponsible for any damage to or l oss
of any software programs, data or removable data storage media, or the restoration or reinstallation of any
software programs or data other than the software, if any, installed by Seller during manufacture of the
Product.

(E) Original Warranty Period Except for the warranty applying solely to the repai red component arising from
a repair service as provided in Section C above, the aforementioned provisions do not extend the original
warranty period of any Product that had either been repaired or replaced by Seller.

(F) Warranty Provisions The above warranty provisions shall not apply to any Product (i) which has been
repaired, tampered with, altered or modified, exce pt by Seller’s authorized service person nel; (ii) in which the
defects or damage to the Product result from normal wear and tear, misuse, negligence, improper storage,
water or other liquids, battery leakage, use of parts or accessori es not approved or supplied by Symbol, or
failure to perform operator handling and scheduled maintenance instructions supplied by Sell er; (iii) which
has been subjected to unusual physical or electrical stress, abuse, or accident, or forces or exposure beyond
normal use within the specified operational and environment al parameters set forth in the appli cable Product
specification; nor shall the above warranty provisions apply to any expendable or consumable items, such
as batteries, supplied with the Product.

EXCEPT FOR THE WARRANTY OF TITLE AND THE EXPRESS WARRANTIES STATED ABOVE,
SELLER DISCLAIMS ALL WARRANTIES ON PRODUCTS FURNISHED HEREUNDER INCLUDING ALL
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE. ANY
IMPLIED WARRANTIES THAT MA Y BE IMPOSED BY LAW ARE LIMITED IN DURA TION TO THE LIMITED
WARRANTY PERIOD. SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG
AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES, FOR
SUCH PRODUCTS, SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT
APPLY.

The stated express warranties are in lieu of all obligations or liabilities on the part of Seller for damages,
including but not limited to, special, indirect or consequential damages arising out of or in connection with
the use or performance of the Product or service. Seller’s liability for damages to Buyer or others resulting
from the use of any Product or service furnished hereunder shall in no way exceed the purchase price of said
Product or the fair market value of said service, except in instances of injury to per sons or property.

21

Service Information

Before you use the unit, it must be configured to operate in your facility’s network and
run your applications.

If you have a problem running your unit or using your equipment, cont act your facility’s
Technical or Systems Support. If there is a problem with the equipment, they will
contact the Symbol Support Center:

United States

United Kingdom 0800 328 2424 Asia/Pacific 337-6588
Australia 1-800-672-906 Austria/Österreich 1-505-5794-0
Denmark/Danmark 7020-1718 Finland/Suomi 9 5407 580
France 01-40-96-52-21 Germany/Deutchland 6074-49020
Italy/Italia 2-484441 Mexico/México 5-520-1835
Netherlands/Nederland 315-271700 Norway/Norge [phone]
South Africa 11-8095311 Spain/España 91 324 40 00

Sweden/Sverige 84452900 [phone]

Latin America
Sales Support

Europe/Mid-East
Distributor Operations

1

Customer support is available 24 hours a day, 7 days a week.

For the latest version of this guide go to:http://www.symbol.com/manuals.

1

1-800-653-5350
1-631-738-2400

1-800-347-0178 Inside US
[phone] Outside US

Contact local distributor or call
[phone]

Canada 905-629-7226

Inside Spain

Outside Spain

72-51518-03

Revision A — March 2003

Symbol Technologies, Inc. One Symbol Plaza Holtsville, NY 11742-1300