Symbol, the Symbol logo and Spectrum24 are registered trademarks of Symbol Technologies, Inc.
No part of this publication may be modified or adapted in any way, for any purposes without permission in writing from Symbol. The material in this manual
is subject to change without notice.
Symbol reserves the right to make changes to any product to improve reliability, function, or design.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Symbol Technologies, Inc., intellectual property rights. An implied
license only exists for equipment, circuits, and subsystems contained in Symbol products.
Other product names mentioned in this manual may be trademarks or registered tradem arks of their respective companies and are hereby acknowledged.
Microsoft, Windows, and Windows NT are registered trademarks of Mic rosoft Corporation.
Patents
This product is covered by one or more of the following U.S. and foreign Patents:
Invention No. 55,358; 62,539; 69,060; 69,187 (Taiwan); No. 1,601,796; 1,907,875; 1,9 55,269 (Japan); European Patent 367,299; 414,281;
367,300; 367,298; UK 2,072,832; France 81/03938; Italy 1,138,713
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, N.Y. 11742-1300
Telephone:(800)SCAN234/(516)738-2400
iiNetVision Data Phone Product Reference Guide
About This Document
Reference Documents
This Reference Guide refers to the following documents:
Part NumberDocument Title
70-20620-01NetVision Data Phone User Guide
70-20504-01Spectrum24 Access Point User Guide
Conventions
Keystrokes are indicated as follows:
ENTER identifies a key.
FUNC, CTRL, Cidentifies a key sequence. Press and release each key in turn.
A+Bpress the indicated keys simultaneously.
Press
Hold A
Hold A+B
Typeface conventions used include.
<angles>indicates mandatory parameters in a given syntax.
[brackets]for command line, indicates available parameters; in configuration files
GUI Screen textindicates the name of a control in a GUI-based application.
Italicsindicates the first time a term is used, a book title, variables, and
‘single quotes’indicates the exact setting for a parameter.
Screen
Terminal
URL
press and hold the indicated keys while performing or waiting for another
function. Used in combination with another keystroke.
brackets act as separators for options.
menu titles.
indicates monitor screen dialog. Also indicates user input.
A screen is the hardware device on which data appears.
A display is data arranged on a screen.
indicates text shown on a phone screen.
indicates Uniform Resource Locator.
NetVision Data Phone Product Reference Guideiii
This document uses the following symbols for certain conditions or types of information:
Indicates tips or special requirements.
Indicates conditions that can cause equipment damage or data loss.
Indicates a potentially dangerous condition or procedure that only Symboltrained personnel should attempt to correct or perform.
B.2 Scanner Parameters .................................................................. B - 1
Appendix C Gateways Supporting the NetVision Phone........................ C - 1
C.1 Cisco/Selsius Gateways............................................................ C - 1
C.2 Cisco Routers .......................................................................... C - 1
C.3 Ericsson WebSwitch 1608......................................................... C - 2
C.4 InVADE Virtual PBX .................................................................. C - 2
C.5 TEDAS SBX.............................................................................. C - 2
Appendix D Technical Data ........................................................................... D - 1
Appendix E Customer Support....................................................................... E - 1
Appendix F Regulatory Compliance ............................................................. F - 1
Appendix G Phone Configuration Worksheet........................................... G - 1
Index .............................................................................................................. Index - 1
NetVision Data Phone Product Reference Guide vii
viiiNetVision Data Phone Product Reference Guide
Chapter 1Introduction
1.1About NetVision Data Phone
The NetVision Data Phone is a small, lightweight, fully-featured telephone
designed to operate over Spectrum24 802.11 wireless data networks using
technology called Voice- o v er-IP or Vo I P.
The NetVision Data Phone combines the features of the NetVision Phone with
data capabilities in a slightly larger unit. The NetVision Data Phone uses a
thin client to support HTML Web-based applications.
Add a gateway to connect the data network to the traditional telephone PBX
system to give NetVision Data Phones the ability to make and receive calls to
PBX extensions and directly to the Public Switched Telephone Network (PSTN).
The NetVision Data Phone supports:
•ITU standards. NetVision Data Phone employs International
Telecommunications Union (ITU) standard H.323 protocols for real-time
communications over the Internet and corporate Intranets.
•IEEE 802.11 wireless network protocol.
For specific details of the standards the NetVision Data Phone supports, see
Appendix D.
The NetVision Data Phones can make calls through a gateway (gateway
telephony) or over a Spectrum 24 data network (peer-to-peer telephony).
NetVision Data Phones can make calls to several other NetVision telephones
in intercom mode.
NetVision Data Phone Product Reference Guide1
Introduction
NetVision telephones contain these features:
•Shared usage - Allows users to pick up any phone, log on and receive
the same authorized feature set as on any previously used phone.
•Personal usage - Assigns a phone and PIN to a user exclusively.
•User Profiles - Restrict unauthorized phone usage with a user name and
Personal Identification Number (PIN).
•Name dialing - Name-dialing maps profile names to extensions or IP
addresses. This call list can contain NetVision Phones, NetVision
Data Phones, other IP telephones, PBX extensions and outside
phone numbers.
•Hot Battery Swap - With out first powering down the NetVision Data
Phone, users can exchange a nearly discharged battery with a fresh one
and restart the phone. The phone retains the current user name, PIN
and URL.
•Speed-dialing - The NetVision Data Phone stores phone numbers in
100 two-digit speed-dial locations. Users can store any number.
•Caller ID - The phone displays the caller IP address for an incoming call
from a NetVision Telephone using peer-to-peer telephony.
•Optimized voice quality - A voice-control mechanism converts voice to
digital data packets and back to voice to achieve high-quality audio.
•Multifunction capability - The NetVision Data Phone supports
simultaneous voice, messaging and data functions.
•Rechargeable battery - NetVision Data Phone ships with a rechargeable
Lithium-ion battery.
•NetVision Telephone Administrator - A web-based software program that
builds configuration files for a NetVision Telephone site.
2NetVision Data Phone Product Reference Guide
1.2Initial Use of NetVision Data Phones
Symbol ships each Spectrum24 Access Point (AP) and NetVision Data Phone
employing the 802.11 protocol with a default IP address and the ESS ID
parameter set to 101. Charge and install the NetVision Telephone battery.
Connect power and an antenna to an AP and use the NetVision Data Phones
in peer-to-peer telephony.
The NetVision Data Phone User Guide contains basic procedures for using
the NetVision Data Phone and instructions for testing the scanner.
1.3User profiles
User Profiles contain different levels of access to phone features,
customization functions and privileges. Passwords or personal identification numbers (PINs) control access to User Profiles.
Use the NetVision Telephone Administrator to create User Profiles and to
download them to phones.
User Profiles:
Introduction
•assign a feature set to a specific user
•customize access to intercom groups
•define class-of-service as peer-to-peer or gateway
•customize access to phone menu options.
1.4Site Styles
Choose one of two site styles for NetVision Data Phones:
•Shared
•Personal
Each NetVision Data Phone in a Shared site assumes an IP address based on
the logged-on user name. Each NetVision Data Phone in a Personal site has
a permanently assigned IP address.
NetVision Data Phone Product Reference Guide3
Introduction
1.4.1 Shared Style
In a Shared-style site, each NetVision Data Phone at the site contains the
same list of User Profiles. A PIN provides access for each User Profile. A user
takes any NetVision Data Phone, and logs on with an assigned name and
PIN. The user customizes the User Options.
A user can log on to only one phone at a time in a shared site. The NetVision
Phone handles subsequent attempts to log on differently according to the
setting of the Rem Dup IP parameter. See Appendix A for details.
A Shared site cannot have duplicate PINs.
1.4.2 Personal Style
In a Personal-style site, the NetVision Data Phones have static IP addresses.
The phone requires users to logon with a Name and PIN before it initiates
any calls. Phones in a Personal style can use the Web server to access data
applications before logging on. If the PIN is 0000, the phone automatically
logs the user on when the phone is powered on. The default PIN for Personal
site phones is 0000.
1.5Names
This feature frees users from memorizing IP addresses or trying to remember
the personnel or department assigned a particular phone extension.
4NetVision Data Phone Product Reference Guide
Introduction
There are two user classes: general user, a person using the phone
day-to-day; system administrator, the person configuring the phones for
general users.
Profile NameUser ClassDescription
NVPhoneGeneral userWhen logged on with this profile, users
have access to the features described in the
User Guide. The NetVision Data Phone
Administrator replaces this profile name
when it downloads configuration data to
the phone.
Site-definedGeneral User Name, PIN and access to phone features
defined by site administrator.
SetupSystem
Administrator
Reserved for NetVision Telephone Site
Administrator. PIN is 8647. Cannot make
phone calls or access Web Client
applications.
SymbolReservedSymbol Customer support personnel
profile.
SupportReservedSymbol Customer support personnel
profile.
The phone displays the call list when the user presses NAME. The user scrolls
through the list to dial another phone.
When first powered up and the phone requires a PIN, the user presses FCT,
NAME to view the log list. For a Shared site, the log list contains all the user
names authorized for this phone, including Setup, Support and Symbol; in a
Personal site, the list contains the name assigned to the phone and Setup,
Support and Symbol.
NetVision Data Phone Product Reference Guide5
Introduction
1.6Telephony Styles
NetVision Data Phones communicate in two different telephony modes.
•In gateway telephony, each phone performs as an extension of the PBX.
In this telephony style, the phone can dial any extension or outside
number and the POTS telephony gateway routes the calls to the PBX or
to the PSTN directly.
•In peer-to-peer telephony, each phone dials other IP-network telephones
over the Spectrum24 data network. In this telephony style, the phone
dials the IP address of another telephone in a point-to-point connection.
IP (Internet Protocol) routers make voice communications over the
Internet possible.
Only NetVision Data Phones with gateway permission can call traditional
telephones (off-IP-network extensions) through the gateway. NetVision
Telephones with peer-to-peer telephony can call only other H.323 devices
(such as NetMeeting and NetVision telephones) through the IP network.
1.6.1 Gateway Telephony
NetVision Data Phones use the gateway to connect a Spectrum24 wireless
network to a corporate telephone system.
When a user selects a name or dials a traditional PBX extension on a
NetVision Data Phone setup for gateway telephony, NetVision Data Phones
connect the call through the gateway.
The NetVision Telephone Administrator defines extensions corresponding to
NetVision Data Phones. As a network device, each NetVision Data Phone has
a unique IP address. The name directory containing the extensions becomes
part of the configuration downloaded to each NetVision Data Phone. The
6NetVision Data Phone Product Reference Guide
Introduction
gateway between the Spectrum24 data network and the traditional
telephone system (PBX) maps extensions to non-IP phones, and maps names
to IP address and extensions. When dialing a name or an extension, the
mapping is transparent to the user.
A NetVision Data Phone user can make and receive a call over a standard
Public Switched Telephone Network (PSTN).
The gateway routes an outgoing call to the PSTN. For an incoming call,
the telephone system accepts the call, routes it to the gateway and the
gateway routes the call to the NetVision Data Phones using the extension
to IP address mapping.
NetVision Data Phone Product Reference Guide7
Introduction
When NetVision Data Phone system administrator assigns NetVision
Data Phones to use gateway telephony, the * and # keys generate DTMF
(dual tone multifrequency) tones normally.
Refer to Appendix C for information on available gateways.
1.6.2 Peer-to-Peer Telephony
Each NetVision Data Phone requires a unique Internet Protocol (IP) address.
In peer-to-peer telephony, NetVision Data Phones use IP addresses in the
same way conventional telephone systems use telephone numbers. The
NetVision Telephone system administrator configures the NetVision Data
Phones with IP subnet masks and router IP addresses.
When a user selects a name from the Names directory on a phone setup for
peer-to-peer telephony, the NetVision Data Phone connects the call over the
data network using IP addresses. Users can also dial IP addresses explicitly,
dialing full or partial IP addresses, to place a call.
When a NetVision Telephone system administrator assigns NetVision Data
Phones to use peer-to-peer telephony, the * and # keys are the IP dialing and
intercom access keys respectively.
In a telephone call between two NetVision telephones, if one NetVision
telephone is restricted to peer-to-peer dialing, the phone makes the call
peer-to-peer telephony.
8NetVision Data Phone Product Reference Guide
1.7Intercom Mode
In intercom mode one NetVision Data Phone calls several other NetVision
Data Phones over the Spectrum24 network. In this telephony style, the
phones function like “walkie-talkies,” in that only one user can speak at a
time while other users listen.
The NetVision Telephone Administrator organizes NetVision Data Phones
into intercom groups. Phones in the same group receive intercom calls
together, over the group channel. Any NetVision Data Phone on the system
can initiate a call to any intercom group, but only those phones assigned to
the group receive the call.
The NetVision system administrator can assign NetVision Data Phones to
specific intercom groups.
Intercom telephony uses multicast addressing to call multiple phones
over the Spectrum24 network. Only NetVision telephones participate in
intercom calls.
Introduction
In an intercom call, the user presses a key or button to talk. Some keys
and buttons do not activate the talk function: FCT, END, HOLD and the sidemounted volume buttons. Only one user can talk at a time during an
intercom call.
NetVision Data Phone Product Reference Guide9
Introduction
1.8The Software Developer Kit
The NetVision Data Phone Software Developer Kit contains the necessary
software and special hardware for downloading custom configuration
information to the NetVision Telephones. The Kit also contains information
and tools for designing a Web client application.
The NetVision Data Phone Product Reference Guide is for the person
responsible for NetVision Data Phone Administration (the system
administrator). The Guide contains detailed instructions on how to install the
NetVision Telephone Administrator software program and how to use it to
create phone configurations and download the configurations to NetVision
Telephones. The guide also provides an overview of phone configuration
options. Only the NetVision Telephone system administrator should configure
the NetVision Telephones.
10NetVision Data Phone Product Reference Guide
1.9Related Publications
For more information about the NetVision Phones, refer to these other
Symbol publications:
•NetVision Data Phone User Guide
•NetVision Data Phone Web Client Administrator Guide
•NetVision Telephone Administrator
For more information on Spectrum24 networks and other requirements for
the NetVision Data Phone, consult these publications:
•Spectrum24 Access Point User Guide
For information on H.323 standards, visit (addresses valid on the date of
this publication):
http://www.databeam.com
http://www.radvision.com
Introduction
NetVision Data Phone Product Reference Guide11
Introduction
12NetVision Data Phone Product Reference Guide
Chapter 2Administrator Requirements
and Installation
Use the NetVision Telephone Administrator to set up site-specific phone
configurations, enable user profiles and update phone firmware.
The system administrator uses the NetVision Telephone Administrator to
create the configuration files.
2.1Toolkit Contents
The Symbol Technologies NetVision Data Phone Software Developer
Kit
contains:
•the NetVision Telephone Product Reference Guide
•the NetVision Data Phone Web Client Administrator Guide
•a 9-pin serial cable
•a CD-ROM containing:
–the NetVision Telephone Administrator software
–the NetVision Data Phone Simulator
–a sample application
–softcopy files of the NetVision Data Phone Product Reference and
the NetVision Data Phone Web Client Administrator guides.
2.2System Requirements
Confirm that the computer running NetVision Telephone Administrator meets
the following minimum hardware and software requirements.
NetVision Data Phone Product Reference Guide13
Administrator Requirements and Installation
2.2.1 Hardware
•Pentium 233 MHz with 96MB RAM or higher
•CD-ROM drive
•monitor and video adapter capable of 256 colors and 800x600
resolution
•9-pin serial cable (Part Number NVP-021, included with the NetVision
Telephone Administrator Toolkit)
•Optional network interface for RF updates (Ethernet card and suitable
Spectrum 24 connection).
2.2.2 Software
•Windows NT version 4.0 Server with Service Pack 3.
•NT Option pack 4.0. This includes Internet Information Server 4.0 (IIS4).
•TCP/IP protocol installed and configured.
•Microsoft Internet Explorer version 4.0.
•Stop the FTP Publishing Service using the Services program in the Control
Panel, and make its start-up parameter Manual.
2.3Installing NetVision Telephone Administrator
To install NetVision Telephone Administrator:
1. Close any open windows on the Windows NT desktop.
2. Insert the NetVision Telephone Administrator CD-ROM into the computer
CD-ROM drive.
3. Open the NVPADMIN folder on the CD using NT explorer.
4. Double-click the Setup icon. The install program displays Welcome to the
NetVision Telephone Administrator Setup.
5. Click on Next. The utility installs with no additional user input.
SETUP makes an entry in the Start Menu for the NetVision
Tel e p h o n e A d m i n i st r a t o r.
6. Click Finish.
14NetVision Data Phone Product Reference Guide
Administrator Requirements and Installation
2.4Starting the NetVision Telephone Administrator
Ensure that IIS is properly configured and active. Start the NetVision
Telephone Administrator by clicking the NVP Administrator 2.0 entry in the
Programs submenu off the Start button.
NetVision Data Phone Product Reference Guide15
Administrator Requirements and Installation
16NetVision Data Phone Product Reference Guide
Chapter 3Configuring NetVision Telephones
3.1Using NetVision Telephone Administrator
Use the NetVision Telephone Administrator (the Administrator) to define
the NetVision Telephone initial configuration, to update the configuration
and to download new firmware. The Administrator configures up to 25
phones at a time, building a call list. For Shared phones, these names also
comprise a portion of the log list, a list of names with which users can log on
to the phones.
Add names to the call list without adding to the log list. These names can
represent other NetVision Data Phones, NetVision Phones, NetMeeting
Phones, PBX extensions or outside phones.
Fill in all required and essential fields and click on each page. The
Administrator does not build the proper configuration file when the clicking
the browser and buttons after changing values in fields.
3.2Preparation
Gather network-level and individual phone data and record it on the
worksheet in the back of this book. Make copies of the worksheet as needed.
The NetVision Telephone Administrator downloads these values with the
configuration file.
3.2.1 Site Preparation
Before using the NetVision Telephone Administrator, use the following criteria
to determine the configuration for the site.
Refer to Appendix A for detailed parameter descriptions.
NetVision Data Phone Product Reference Guide17
Configuring NetVision Telephones
Site Name. The NetVision Telephone Administrator uses the site name to
name configuration files. Consider using different project names for different
configuration needs.
Site Style. Select the site style: Shared or Personal. (See Chapter 1.)
ESS ID. Determine the Spectrum24 802.11 ID to which the NetVision
Telephones attach.
Subnet Mask. Determine the subnet mask in use by the network.
Messaging. Determine the need for messaging for the site.
Router IP address. If the network has an IP gateway, put its IP address in the
Router IP Address field.
POTS Gateway IP Address. The telephony gateway IP address.
Extensions. Determine whether the extensions needed for the NetVision
Telephones are available on the PBX. Make sure that extension
assignments to NetVision Telephones do not conflict with previously assigned
extension assignments.
PBX Integration. System administrators can integrate the NetVision
Telephone with a PBX by defining seven function keys with PBX features,
such as:
•Call Forwarding
•Call Transfer
•Conference calling
•Call Park and un-Park.
When the user activates the function key on a NetVision Telephone, the
phone generates the defined tone sequence. The phone sends the character
sequence to the gateway and the gateway generates the DTMF signals.
18NetVision Data Phone Product Reference Guide
Configuring NetVision Telephones
Typ e a Tone Character Sequence for each function. Select up to 31 characters
from this set:
0 1 2 3 4 5 6 7 8 9 # * ! , $ ] {string}
("!" represents a hook-flash
"," is a one-half second pause
"$" inserts the phone extension.
"]" represents the END key
"{string}" is used to set up a call.)
Some examples:
Key
Sequence
FCT,1 transfer ! This function definition
FCT,2 Mgr Cell {9},,5551212 This function dials 9 for
FCT,3 park #8$] This function dials the park
NameDTMF
Characters
3.2.2 Individual Telephone Preparation
Each User Profile (for each phone) can contain different parameters.
The system administrator sets site specific values for these parameters
(the user cannot change these):
Extension. Extension number for each GW style NetVision Telephone within
the range established above.
Description
sends a hookflash to
the gateway.
an outside line, waits one
second for a dial tone, then
dials the number.
function of a PBX, inserting
the extension number of the
phone and ends the call.
NetVision Data Phone Product Reference Guide19
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