Symbol netvision data Reference Manual

NetVision Data Phone
Product Reference Guide
70-20621-01
June 1999
www.symbol.com
Copyright
Copyright © 1999 by Symbol Technologies, Inc. All rights reserved.
No part of this publication may be modified or adapted in any way, for any purposes without permission in writing from Symbol. The material in this manual is subject to change without notice.
Symbol reserves the right to make changes to any product to improve reliability, function, or design.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Symbol Technologies, Inc., intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in Symbol products.
Other product names mentioned in this manual may be trademarks or registered tradem arks of their respective companies and are hereby acknowledged.
Microsoft, Windows, and Windows NT are registered trademarks of Mic rosoft Corporation.
Patents
This product is covered by one or more of the following U.S. and foreign Patents:
U.S. Patent No. 4,360,798; 4,369,361; 4,387,297; 4,460,120; 4,496,831; 4,593,186; 4,603,262; 4,607,156; 4,652,750; 4,673,805; 4,736,095; 4,758,717; 4,816,660; 4,845,350; 4,896,026; 4,897,532; 4,923,281; 4,933,538; 4,992,717; 5,015,833; 5,017,765; 5,021,641; 5,029,183; 5,047,617; 5,103,461; 5,113,445; 5,130,520; 5,140,144; 5,142,550; 5,149,950; 5,157,687; 5,168,148; 5,168,149; 5,180,904; 5,229,591; 5,230,088; 5,235,167; 5,243,655; 5,247,162; 5,250,791; 5,250,792; 5,262,627; 5,262,628; 5,266,787; 5,278,398; 5,280,162; 5,280,163; 5,280,164; 5,280,498; 5,304,786; 5,304,788; 5,306,900; 5,321,246; 5,324,924; 5,337,361; 5,367,151; 5,373,148; 5,378,882; 5,396,053; 5,396,055; 5,399,846; 5,408,081; 5,410,139; 5,410,140; 5,412,198; 5,418,812; 5,420,411; 5,436,440; 5,444,231; 5,449,891; 5,449,893; 5,468,949; 5,471,042; 5,478,998; 5,479,000; 5,479,002; 5,479,441; 5,504,322; 5,519,577; 5,528,621; 5,532,469; 5,543,610; 5,545,889; 5,552,592; 5,578,810; 5,581,070; 5,589,679; 5,589,680; 5,608,202; 5,612,531; 5,619,028; 5,664,229; 5,668,803; 5,675,139; 5,693,929; 5,698,835; 5,705,800; 5,714,746; 5,723,851; 5,734,152; 5,734,153; 5,745,794; 5,754,587; 5,762,516; 5,763,863; 5,767,500; 5,789,728; 5,808,287; 5,811,785; 5,811,787; 5,815,811; 5,821,519; 5,821,520; 5,823,812; 5,828,050; 5,850,078; 5,861,615; 5,874,720; 5,875,415; D305,885; D341,584; D344,501; D359,483; D362,453; D363,700; D363,918; D370,478; D383,124; D391,250; D405,077; D406,581
Invention No. 55,358; 62,539; 69,060; 69,187 (Taiwan); No. 1,601,796; 1,907,875; 1,9 55,269 (Japan); European Patent 367,299; 414,281; 367,300; 367,298; UK 2,072,832; France 81/03938; Italy 1,138,713
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, N.Y. 11742-1300
Telephone:(800)SCAN234/(516)738-2400
ii NetVision Data Phone Product Reference Guide
About This Document
Reference Documents
This Reference Guide refers to the following documents:
Part Number Document Title
70-20620-01 NetVision Data Phone User Guide
70-20504-01 Spectrum24 Access Point User Guide
Conventions
Keystrokes are indicated as follows:
ENTER identifies a key.
FUNC, CTRL, C identifies a key sequence. Press and release each key in turn.
A+B press the indicated keys simultaneously.
Press
Hold A Hold A+B
Typeface conventions used include.
<angles> indicates mandatory parameters in a given syntax.
[brackets] for command line, indicates available parameters; in configuration files
GUI Screen text indicates the name of a control in a GUI-based application.
Italics indicates the first time a term is used, a book title, variables, and
‘single quotes’ indicates the exact setting for a parameter.
Screen
Terminal
URL
press and hold the indicated keys while performing or waiting for another function. Used in combination with another keystroke.
brackets act as separators for options.
menu titles.
indicates monitor screen dialog. Also indicates user input. A screen is the hardware device on which data appears. A display is data arranged on a screen.
indicates text shown on a phone screen.
indicates Uniform Resource Locator.
NetVision Data Phone Product Reference Guide iii
This document uses the following symbols for certain conditions or types of information:
Indicates tips or special requirements.
Indicates conditions that can cause equipment damage or data loss.
Indicates a potentially dangerous condition or procedure that only Symbol­trained personnel should attempt to correct or perform.
iv NetVision Data Phone Product Reference Guide
Contents
Chapter 1 Introduction......................................................................................... 1
1.1 About NetVision Data Phone........................................................... 1
1.2 Initial Use of NetVision Data Phones................................................ 3
1.3 User profiles .................................................................................. 3
1.4 Site Styles....................................................................................... 3
1.4.1 Shared Style ........................................................................4
1.4.2 Personal Style ...................................................................... 4
1.5 Names ..........................................................................................4
1.6 Telephony Styles............................................................................. 6
1.6.1 Gateway Telephony ............................................................. 6
1.6.2 Peer-to-Peer Telephony ........................................................ 8
1.7 Intercom Mode .............................................................................. 9
1.8 The Software Developer Kit........................................................... 10
1.9 Related Publications ..................................................................... 11
Chapter 2 Administrator Requirements and Installation............................13
2.1 Toolkit Contents ........................................................................... 13
2.2 System Requirements.................................................................... 13
2.2.1 Hardware.......................................................................... 14
2.2.2 Software............................................................................ 14
2.3 Installing NetVision Telephone Administrator ................................. 14
2.4 Starting the NetVision Telephone Administrator.............................. 15
Chapter 3 Configuring NetVision Telephones.............................................. 17
3.1 Using NetVision Telephone Administrator...................................... 17
3.2 Preparation.................................................................................. 17
3.2.1 Site Preparation ................................................................. 17
3.2.2 Individual Telephone Preparation........................................ 19
3.3 Setting Parameters with NetVision Telephone Administrator ............ 21
NetVision Data Phone Product Reference Guide v
3.4 Define Other Telephones (optional)............................................... 26
3.5 Use Serial Cable to Download Configuration Files ......................... 27
3.5.1 Preparation .......................................................................27
3.5.2 Procedure..........................................................................27
3.5.3 Troubleshooting................................................................. 29
3.6 Using FTP to Download Configuration Files ................................... 29
3.6.1 Preparation .......................................................................30
3.6.2 Procedure..........................................................................30
3.6.3 Troubleshooting................................................................. 31
3.7 Logon to the phone with Setup profile ...........................................32
3.8 Setting Parameters Manually.........................................................32
3.8.1 Key in a Parameter ............................................................33
3.8.2 Select Parameter from a List ...............................................34
Chapter 4 NetVision Phone Web Client.........................................................35
4.1 Overview.....................................................................................35
4.2 Entering data............................................................................... 35
4.3 Scanning and browsing concepts .................................................. 37
Chapter 5 Text Messaging .................................................................................41
5.1 Overview.....................................................................................41
5.2 Error messages ............................................................................ 42
Chapter 6 NetVision Phone System Information and Maintenance........ 43
6.1 Phone and Network Information ...................................................43
6.1.1 System Info........................................................................ 43
6.1.2 Network Info ..................................................................... 44
6.1.3 User Profile........................................................................ 44
6.2 Maintenance Operations ..............................................................45
6.2.1 Site Survey.........................................................................46
6.2.2 Reassociate .......................................................................46
6.2.3 Reset Unit.......................................................................... 46
6.2.4 Load Addrs........................................................................46
vi NetVision Data Phone Product Reference Guide
6.2.5 Comprs Flsh...................................................................... 46
6.3 IP Dialing (Peer-to-Peer Telephony) ............................................... 47
Chapter 7 Updating Telephone Firmware..................................................... 49
7.1 Updating Telephone..................................................................... 49
7.2 Troubleshooting ........................................................................... 50
Appendix A Phone Maintenance...................................................................A - 1
A.1 How to reset the Phone default settings.......................................A - 1
A.2 Preprogrammed Functions.........................................................A - 2
A.3 Phone Parameter Defaults. ........................................................A - 3
Appendix B Browser and Scanner Settings .................................................B - 1
B.1 Browser Parameters...................................................................B - 1
B.2 Scanner Parameters .................................................................. B - 1
Appendix C Gateways Supporting the NetVision Phone........................ C - 1
C.1 Cisco/Selsius Gateways............................................................ C - 1
C.2 Cisco Routers .......................................................................... C - 1
C.3 Ericsson WebSwitch 1608......................................................... C - 2
C.4 InVADE Virtual PBX .................................................................. C - 2
C.5 TEDAS SBX.............................................................................. C - 2
Appendix D Technical Data ........................................................................... D - 1
Appendix E Customer Support....................................................................... E - 1
Appendix F Regulatory Compliance ............................................................. F - 1
Appendix G Phone Configuration Worksheet........................................... G - 1
Index .............................................................................................................. Index - 1
NetVision Data Phone Product Reference Guide vii
viii NetVision Data Phone Product Reference Guide

Chapter 1 Introduction

1.1 About NetVision Data Phone

The NetVision Data Phone is a small, lightweight, fully-featured telephone designed to operate over Spectrum24 802.11 wireless data networks using technology called Voice- o v er-IP or Vo I P.
The NetVision Data Phone combines the features of the NetVision Phone with data capabilities in a slightly larger unit. The NetVision Data Phone uses a thin client to support HTML Web-based applications.
Add a gateway to connect the data network to the traditional telephone PBX system to give NetVision Data Phones the ability to make and receive calls to PBX extensions and directly to the Public Switched Telephone Network (PSTN).
The NetVision Data Phone supports:
ITU standards. NetVision Data Phone employs International Telecommunications Union (ITU) standard H.323 protocols for real-time
communications over the Internet and corporate Intranets.
IEEE 802.11 wireless network protocol.
For specific details of the standards the NetVision Data Phone supports, see Appendix D.
The NetVision Data Phones can make calls through a gateway (gateway telephony) or over a Spectrum 24 data network (peer-to-peer telephony). NetVision Data Phones can make calls to several other NetVision telephones in intercom mode.
NetVision Data Phone Product Reference Guide 1
Introduction
NetVision telephones contain these features:
Shared usage - Allows users to pick up any phone, log on and receive the same authorized feature set as on any previously used phone.
Personal usage - Assigns a phone and PIN to a user exclusively.
User Profiles - Restrict unauthorized phone usage with a user name and
Personal Identification Number (PIN).
Name dialing - Name-dialing maps profile names to extensions or IP addresses. This call list can contain NetVision Phones, NetVision Data Phones, other IP telephones, PBX extensions and outside phone numbers.
Hot Battery Swap - With out first powering down the NetVision Data Phone, users can exchange a nearly discharged battery with a fresh one and restart the phone. The phone retains the current user name, PIN and URL.
Speed-dialing - The NetVision Data Phone stores phone numbers in 100 two-digit speed-dial locations. Users can store any number.
Caller ID - The phone displays the caller IP address for an incoming call from a NetVision Telephone using peer-to-peer telephony.
Optimized voice quality - A voice-control mechanism converts voice to digital data packets and back to voice to achieve high-quality audio.
Multifunction capability - The NetVision Data Phone supports simultaneous voice, messaging and data functions.
Rechargeable battery - NetVision Data Phone ships with a rechargeable Lithium-ion battery.
NetVision Telephone Administrator - A web-based software program that builds configuration files for a NetVision Telephone site.
2 NetVision Data Phone Product Reference Guide

1.2 Initial Use of NetVision Data Phones

Symbol ships each Spectrum24 Access Point (AP) and NetVision Data Phone employing the 802.11 protocol with a default IP address and the ESS ID parameter set to 101. Charge and install the NetVision Telephone battery. Connect power and an antenna to an AP and use the NetVision Data Phones in peer-to-peer telephony.
The NetVision Data Phone User Guide contains basic procedures for using the NetVision Data Phone and instructions for testing the scanner.

1.3 User profiles

User Profiles contain different levels of access to phone features, customization functions and privileges. Passwords or personal identification numbers (PINs) control access to User Profiles.
Use the NetVision Telephone Administrator to create User Profiles and to download them to phones.
User Profiles:
Introduction
assign a feature set to a specific user
customize access to intercom groups
define class-of-service as peer-to-peer or gateway
customize access to phone menu options.

1.4 Site Styles

Choose one of two site styles for NetVision Data Phones:
Shared
Personal
Each NetVision Data Phone in a Shared site assumes an IP address based on the logged-on user name. Each NetVision Data Phone in a Personal site has a permanently assigned IP address.
NetVision Data Phone Product Reference Guide 3
Introduction

1.4.1 Shared Style

In a Shared-style site, each NetVision Data Phone at the site contains the same list of User Profiles. A PIN provides access for each User Profile. A user takes any NetVision Data Phone, and logs on with an assigned name and PIN. The user customizes the User Options.
A user can log on to only one phone at a time in a shared site. The NetVision Phone handles subsequent attempts to log on differently according to the setting of the Rem Dup IP parameter. See Appendix A for details.
A Shared site cannot have duplicate PINs.

1.4.2 Personal Style

In a Personal-style site, the NetVision Data Phones have static IP addresses.
The phone requires users to logon with a Name and PIN before it initiates any calls. Phones in a Personal style can use the Web server to access data applications before logging on. If the PIN is 0000, the phone automatically logs the user on when the phone is powered on. The default PIN for Personal site phones is 0000.

1.5 Names

This feature frees users from memorizing IP addresses or trying to remember the personnel or department assigned a particular phone extension.
4 NetVision Data Phone Product Reference Guide
Introduction
There are two user classes: general user, a person using the phone day-to-day; system administrator, the person configuring the phones for general users.
Profile Name User Class Description
NVPhone General user When logged on with this profile, users
have access to the features described in the User Guide. The NetVision Data Phone Administrator replaces this profile name when it downloads configuration data to the phone.
Site-defined General User Name, PIN and access to phone features
defined by site administrator.
Setup System
Administrator
Reserved for NetVision Telephone Site Administrator. PIN is 8647. Cannot make phone calls or access Web Client applications.
Symbol Reserved Symbol Customer support personnel
profile.
Support Reserved Symbol Customer support personnel
profile.
The phone displays the call list when the user presses NAME. The user scrolls through the list to dial another phone.
When first powered up and the phone requires a PIN, the user presses FCT, NAME to view the log list. For a Shared site, the log list contains all the user names authorized for this phone, including Setup, Support and Symbol; in a Personal site, the list contains the name assigned to the phone and Setup, Support and Symbol.
NetVision Data Phone Product Reference Guide 5
Introduction

1.6 Telephony Styles

NetVision Data Phones communicate in two different telephony modes.
In gateway telephony, each phone performs as an extension of the PBX. In this telephony style, the phone can dial any extension or outside number and the POTS telephony gateway routes the calls to the PBX or to the PSTN directly.
In peer-to-peer telephony, each phone dials other IP-network telephones over the Spectrum24 data network. In this telephony style, the phone dials the IP address of another telephone in a point-to-point connection. IP (Internet Protocol) routers make voice communications over the Internet possible.
Only NetVision Data Phones with gateway permission can call traditional telephones (off-IP-network extensions) through the gateway. NetVision Telephones with peer-to-peer telephony can call only other H.323 devices (such as NetMeeting and NetVision telephones) through the IP network.

1.6.1 Gateway Telephony

NetVision Data Phones use the gateway to connect a Spectrum24 wireless network to a corporate telephone system.
When a user selects a name or dials a traditional PBX extension on a NetVision Data Phone setup for gateway telephony, NetVision Data Phones connect the call through the gateway.
The NetVision Telephone Administrator defines extensions corresponding to NetVision Data Phones. As a network device, each NetVision Data Phone has a unique IP address. The name directory containing the extensions becomes part of the configuration downloaded to each NetVision Data Phone. The
6 NetVision Data Phone Product Reference Guide
Introduction
gateway between the Spectrum24 data network and the traditional telephone system (PBX) maps extensions to non-IP phones, and maps names to IP address and extensions. When dialing a name or an extension, the mapping is transparent to the user.
A NetVision Data Phone user can make and receive a call over a standard Public Switched Telephone Network (PSTN).
The gateway routes an outgoing call to the PSTN. For an incoming call, the telephone system accepts the call, routes it to the gateway and the gateway routes the call to the NetVision Data Phones using the extension to IP address mapping.
NetVision Data Phone Product Reference Guide 7
Introduction
When NetVision Data Phone system administrator assigns NetVision Data Phones to use gateway telephony, the * and # keys generate DTMF (dual tone multifrequency) tones normally.
Refer to Appendix C for information on available gateways.

1.6.2 Peer-to-Peer Telephony

Each NetVision Data Phone requires a unique Internet Protocol (IP) address. In peer-to-peer telephony, NetVision Data Phones use IP addresses in the same way conventional telephone systems use telephone numbers. The NetVision Telephone system administrator configures the NetVision Data Phones with IP subnet masks and router IP addresses.
When a user selects a name from the Names directory on a phone setup for peer-to-peer telephony, the NetVision Data Phone connects the call over the data network using IP addresses. Users can also dial IP addresses explicitly, dialing full or partial IP addresses, to place a call.
When a NetVision Telephone system administrator assigns NetVision Data Phones to use peer-to-peer telephony, the * and # keys are the IP dialing and intercom access keys respectively.
In a telephone call between two NetVision telephones, if one NetVision telephone is restricted to peer-to-peer dialing, the phone makes the call peer-to-peer telephony.
8 NetVision Data Phone Product Reference Guide

1.7 Intercom Mode

In intercom mode one NetVision Data Phone calls several other NetVision Data Phones over the Spectrum24 network. In this telephony style, the phones function like “walkie-talkies,” in that only one user can speak at a time while other users listen.
The NetVision Telephone Administrator organizes NetVision Data Phones into intercom groups. Phones in the same group receive intercom calls together, over the group channel. Any NetVision Data Phone on the system can initiate a call to any intercom group, but only those phones assigned to the group receive the call.
The NetVision system administrator can assign NetVision Data Phones to specific intercom groups.
Intercom telephony uses multicast addressing to call multiple phones over the Spectrum24 network. Only NetVision telephones participate in intercom calls.
Introduction
In an intercom call, the user presses a key or button to talk. Some keys and buttons do not activate the talk function: FCT, END, HOLD and the side­mounted volume buttons. Only one user can talk at a time during an intercom call.
NetVision Data Phone Product Reference Guide 9
Introduction

1.8 The Software Developer Kit

The NetVision Data Phone Software Developer Kit contains the necessary software and special hardware for downloading custom configuration information to the NetVision Telephones. The Kit also contains information and tools for designing a Web client application.
The NetVision Data Phone Product Reference Guide is for the person responsible for NetVision Data Phone Administration (the system
administrator). The Guide contains detailed instructions on how to install the NetVision Telephone Administrator software program and how to use it to
create phone configurations and download the configurations to NetVision Telephones. The guide also provides an overview of phone configuration options. Only the NetVision Telephone system administrator should configure the NetVision Telephones.
10 NetVision Data Phone Product Reference Guide

1.9 Related Publications

For more information about the NetVision Phones, refer to these other Symbol publications:
NetVision Data Phone User Guide
NetVision Data Phone Web Client Administrator Guide
NetVision Telephone Administrator
For more information on Spectrum24 networks and other requirements for the NetVision Data Phone, consult these publications:
Spectrum24 Access Point User Guide
For information on H.323 standards, visit (addresses valid on the date of this publication):
http://www.databeam.com
http://www.radvision.com
Introduction
NetVision Data Phone Product Reference Guide 11
Introduction
12 NetVision Data Phone Product Reference Guide
Chapter 2 Administrator Requirements
and Installation
Use the NetVision Telephone Administrator to set up site-specific phone configurations, enable user profiles and update phone firmware.
The system administrator uses the NetVision Telephone Administrator to create the configuration files.

2.1 Toolkit Contents

The Symbol Technologies NetVision Data Phone Software Developer Kit
contains:
the NetVision Telephone Product Reference Guide
the NetVision Data Phone Web Client Administrator Guide
a 9-pin serial cable
a CD-ROM containing: the NetVision Telephone Administrator software the NetVision Data Phone Simulator a sample application softcopy files of the NetVision Data Phone Product Reference and
the NetVision Data Phone Web Client Administrator guides.

2.2 System Requirements

Confirm that the computer running NetVision Telephone Administrator meets the following minimum hardware and software requirements.
NetVision Data Phone Product Reference Guide 13
Administrator Requirements and Installation

2.2.1 Hardware

Pentium 233 MHz with 96MB RAM or higher
CD-ROM drive
monitor and video adapter capable of 256 colors and 800x600
resolution
9-pin serial cable (Part Number NVP-021, included with the NetVision Telephone Administrator Toolkit)
Optional network interface for RF updates (Ethernet card and suitable Spectrum 24 connection).

2.2.2 Software

Windows NT version 4.0 Server with Service Pack 3.
NT Option pack 4.0. This includes Internet Information Server 4.0 (IIS4).
TCP/IP protocol installed and configured.
Microsoft Internet Explorer version 4.0.
Stop the FTP Publishing Service using the Services program in the Control
Panel, and make its start-up parameter Manual.

2.3 Installing NetVision Telephone Administrator

To install NetVision Telephone Administrator:
1. Close any open windows on the Windows NT desktop.
2. Insert the NetVision Telephone Administrator CD-ROM into the computer CD-ROM drive.
3. Open the NVPADMIN folder on the CD using NT explorer.
4. Double-click the Setup icon. The install program displays Welcome to the NetVision Telephone Administrator Setup.
5. Click on Next. The utility installs with no additional user input. SETUP makes an entry in the Start Menu for the NetVision Tel e p h o n e A d m i n i st r a t o r.
6. Click Finish.
14 NetVision Data Phone Product Reference Guide
Administrator Requirements and Installation

2.4 Starting the NetVision Telephone Administrator

Ensure that IIS is properly configured and active. Start the NetVision Telephone Administrator by clicking the NVP Administrator 2.0 entry in the Programs submenu off the Start button.
NetVision Data Phone Product Reference Guide 15
Administrator Requirements and Installation
16 NetVision Data Phone Product Reference Guide

Chapter 3 Configuring NetVision Telephones

3.1 Using NetVision Telephone Administrator

Use the NetVision Telephone Administrator (the Administrator) to define the NetVision Telephone initial configuration, to update the configuration and to download new firmware. The Administrator configures up to 25 phones at a time, building a call list. For Shared phones, these names also comprise a portion of the log list, a list of names with which users can log on to the phones.
Add names to the call list without adding to the log list. These names can represent other NetVision Data Phones, NetVision Phones, NetMeeting Phones, PBX extensions or outside phones.
Fill in all required and essential fields and click on each page. The Administrator does not build the proper configuration file when the clicking
the browser and buttons after changing values in fields.

3.2 Preparation

Gather network-level and individual phone data and record it on the worksheet in the back of this book. Make copies of the worksheet as needed. The NetVision Telephone Administrator downloads these values with the configuration file.

3.2.1 Site Preparation

Before using the NetVision Telephone Administrator, use the following criteria to determine the configuration for the site.
Refer to Appendix A for detailed parameter descriptions.
NetVision Data Phone Product Reference Guide 17
Configuring NetVision Telephones
Site Name. The NetVision Telephone Administrator uses the site name to name configuration files. Consider using different project names for different configuration needs.
Site Style. Select the site style: Shared or Personal. (See Chapter 1.)
ESS ID. Determine the Spectrum24 802.11 ID to which the NetVision
Telephones attach.
Subnet Mask. Determine the subnet mask in use by the network.
Messaging. Determine the need for messaging for the site.
Router IP address. If the network has an IP gateway, put its IP address in the
Router IP Address field.
POTS Gateway IP Address. The telephony gateway IP address.
Extensions. Determine whether the extensions needed for the NetVision
Telephones are available on the PBX. Make sure that extension assignments to NetVision Telephones do not conflict with previously assigned extension assignments.
PBX Integration. System administrators can integrate the NetVision Telephone with a PBX by defining seven function keys with PBX features, such as:
Call Forwarding
Call Transfer
Conference calling
Call Park and un-Park.
When the user activates the function key on a NetVision Telephone, the phone generates the defined tone sequence. The phone sends the character sequence to the gateway and the gateway generates the DTMF signals.
18 NetVision Data Phone Product Reference Guide
Configuring NetVision Telephones
Typ e a Tone Character Sequence for each function. Select up to 31 characters from this set:
0 1 2 3 4 5 6 7 8 9 # * ! , $ ] {string} ("!" represents a hook-flash "," is a one-half second pause "$" inserts the phone extension. "]" represents the END key "{string}" is used to set up a call.)
Some examples:
Key Sequence
FCT,1 transfer ! This function definition
FCT,2 Mgr Cell {9},,5551212 This function dials 9 for
FCT,3 park #8$] This function dials the park
Name DTMF
Characters

3.2.2 Individual Telephone Preparation

Each User Profile (for each phone) can contain different parameters. The system administrator sets site specific values for these parameters (the user cannot change these):
Extension. Extension number for each GW style NetVision Telephone within the range established above.
Description
sends a hookflash to the gateway.
an outside line, waits one second for a dial tone, then dials the number.
function of a PBX, inserting the extension number of the phone and ends the call.
NetVision Data Phone Product Reference Guide 19
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