Symbol MDM 3006 Quick Reference

MDM 3006

Modem Module

MDM 3006

Modem Module

© 2002 SYMBOL TECHNOLOGIES, INC. All rights reserved.
Symbol reserves the right to make changes to any product to improve reliability, function, or
design.
Symbol does not assume any product liability arising out of, or in connection with, the
application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any
patent right or patent, covering or relating to any combination, system, apparatus, machine,

material, method, or process in which Symbol products might be used. An implied license only
exists for equipment, circuits, and subsystems contained in Symbol products.
Symbol and the Symbol logo are registered trademarks of Symbol Technologies, Inc. Other
product names mentioned in this manual may be trademarks or registered trademarks of their
respective companies and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, N.Y. 11742-1300

http://www.symbol.com

Patents

This product is covered by one or more of the following U.S. and foreign Patents:
U.S. Patent No. 4,593,186; 4,603,262; 4,607,156; 4,652,750; 4,673,805; 4,736,095;
4,758,717; 4,760,248; 4,806,742; 4,816,660; 4,845,350; 4,896,026; 4,897,532; 4,923,281;
4,933,538; 4,992,717; 5,015,833; 5,017,765; 5,021,641; 5,029,183; 5,047,617; 5,103,461;
5,113,445; 5,130,520; 5,140,144; 5,142,550; 5,149,950; 5,157,687; 5,168,148; 5,168,149;
5,180,904; 5,216,232; 5,229,591; 5,230,088; 5,235,167; 5,243,655; 5,247,162; 5,250,791;
5,250,792; 5,260,553; 5,262,627; 5,262,628; 5,266,787; 5,278,398; 5,280,162; 5,280,163;
5,280,164; 5,280,498; 5,304,786; 5,304,788; 5,306,900; 5,324,924; 5,337,361; 5,367,151;
5,373,148; 5,378,882; 5,396,053; 5,396,055; 5,399,846; 5,408,081; 5,410,139; 5,410,140;
5,412,198; 5,418,812; 5,420,411; 5,436,440; 5,444,231; 5,449,891; 5,449,893; 5,468,949;
5,471,042; 5,478,998; 5,479,000; 5,479,002; 5,479,441; 5,504,322; 5,519,577; 5,528,621;
5,532,469; 5,543,610; 5,545,889; 5,552,592; 5,557,093; 5,578,810; 5,581,070; 5,589,679;
5,589,680; 5,608,202; 5,612,531; 5,619,028; 5,627,359; 5,637,852; 5,664,229; 5,668,803;
5,675,139; 5,693,929; 5,698,835; 5,705,800; 5,714,746; 5,723,851; 5,734,152; 5,734,153;
5,742,043; 5,745,794; 5,754,587; 5,762,516; 5,763,863; 5,767,500; 5,789,728; 5,789,731;
5,808,287; 5,811,785; 5,811,787; 5,815,811; 5,821,519; 5,821,520; 5,823,812; 5,828,050;
5,848,064; 5,850,078; 5,861,615; 5,874,720; 5,875,415; 5,900,617; 5,902,989; 5,907,146;
5,912,450; 5,914,478; 5,917,173; 5,920,059; 5,923,025; 5,929,420; 5,945,658; 5,945,659;
5,946,194; 5,959,285; 6,002,918; 6,021,947; 6,029,894; 6,031,830; 6,036,098; 6,047,892;
6,050,491; 6,053,413; 6,056,200; 6,065,678; 6,067,297; 6,082,621; 6,084,528; 6,088,482;
6,092,725; 6,101,483; 6,102,293; 6,104,620; 6,114,712; 6,115,678; 6,119,944; 6,123,265;
6,131,814; 6,138,180; 6,142,379; 6,172,478; 6,176,428; 6,178,426; 6,186,400; 6,188,681;
6,209,788; 6,209,789; 6,216,951; 6,220,514; 6,243,447; 6,244,513; 6,247,647; 6,308,061;
6,250,551; 6,295,031; 6,308,061; 6,308,892; 6,321,990; 6,328,213; 6,330,244; 6,336,587;
6,340,114; 6,340,115; 6,340,119; 6,348,773; 6,380,949; 6,394,355; D305,885; D341,584;
D344,501; D359,483; D362,453; D363,700; D363,918; D370,478; D383,124; D391,250;
D405,077; D406,581; D414,171; D414,172; D418,500; D419,548; D423,468; D424,035;
D430,158; D430,159; D431,562; D436,104.
Invention No. 55,358; 62,539; 69,060; 69,187, NI-068564 (Taiwan); No. 1,601,796; 1,907,875;
1,955,269 (Japan); European Patent 367,299; 414,281; 367,300; 367,298; UK 2,072,832;
France 81/03938; Italy 1,138,713
rev. 06/02

Quick Reference

Introduction

The MDM 3006 Modem Module allows you to dial into a remote
host computer using an SPT 1700, an SPT 1800, a PPT 2700, or
a PPT 2800.

About This Guide

This Quick Reference Guide provides information for installing,
configuring, removing, and using the MDM 3006. Specific topics in
this guide include:

• MDM 3006 Connectors on page 2

• Attaching and Removing the MDM 3006 on page 2

• Charging the Terminal’s Battery on page 2

• Connecting to the Phone Line on page 3

• Configuring for Palm OS on page 4

• Configuring for Pocket PC 2000 on page 8

• Configuring for Pocket PC 2002 on page 13

• Modem Country Setup on page 19

• T roubleshooting on page 20

• Technical Specifications on page 24

• Regulatory Information on page 25

• Service Information on backcover.

For detailed information on any SPT 1700, SPT 1800, PPT 2700
or PPT 2800 terminal, please refer to the Quick Reference Guide
or Product Reference Guide for that terminal.

For information on ordering other accessories or Symbol manuals,
please contact your Symbol Support Center, as listed on the
backcover of this manual.

1

MDM 3006

Modem Module

MDM 3006 Connectors

RJ-11

Phone Jack

Battery Charger
Connector

Attaching and Removing the MDM 3006

T o attach the MDM 3006 to your terminal, place it at the
bottom of the terminal as shown, and press the
terminal into place.

To remove, pull the terminal from the MDM 3006.
While the MDM 3006 is attached, you cannot:

• use a cradle for battery charging or
communication

• use the RS-232 serial port on the bottom of the
terminal.

Charging the Terminal’s Battery

T o charge the terminal’s battery with the MDM 3006 attached, you
need a power supply and a line cord.

Note: Use only a Symbol-approved power supply (p/n 50-

14000-107) output rated 9VDC and minimum 2A. The
power supply is certified to EN60950 with SELV
outputs.

Hinweis:Benutzen Sie nur eine Symbol Technologies

genehmigt Stromversorgung (p/n 50-14000-107) in
den Ausgabe: 9VDC und minimum 2A. Die
Stromversorgung ist bescheinigt nach EN60950 mit
SEL V Aus gaben.

2

Quick Reference

To charge the terminal’s battery:

Line

Cord

Power
Supply

The terminal’s battery is fully charged after two hours, if terminal is
off. Y ou can continue to use the terminal while it is plugged into the
wall outlet.

Connecting to the Phone Line

T o dial in to a remote host computer using the MDM 3006, you will
need an RJ-11 cable. To connect this cable:

1. Insert the RJ-11 cable into the RJ-1 1 phone jack on the MDM

3006.

2. Connect the other end of the cable into an analog telephone
jack on the wall.

3

MDM 3006

Modem Module

Caution: T o reduce the risk of fire, use only No. 26 AWG or larger

RJ-11 cable.

Using the Correct Telephone Line Type

Use a standard analog phone line. In an office, use a line
connected to a fax machine or modem. In a hotel, request a room
with a standard phone line. If necessary, check with the local
phone company or administrator to ensure you’re using the right
type of line before connecting to the modem.

Configuring for Palm OS

Note: Modem drivers for Palm OS version 3.2 and 3.5 are

available at http://devzone.symbol.com.
The drivers enable power to the modem through the
terminal's serial port. For OS version 3.2, use
PowerDrv32.prc; for version 3.5, use PowerDrv35.prc.
Use HotSync to load the driver onto the terminal, and
then perform a soft reset.

Host Computer Setup

To use the MDM 3006 to synchronize with your network, Palm
Desktop Software must be installed and an external modem must
be attached to the host computer's COM port.

1. Install Palm Desktop Software on your host computer.
Download the latest version from www.palm.com/support.
Refer to the instructions included with the software you
download.

4

Quick Reference

2. Start Palm Desktop and configure the HotSync Manager for
modem connections. Refer to the instructions included with
software you download.

Modem Requirements

• a terminal

• an MDM 3006 modem

• telephone number from your dial-in server administrator

• a dial-in account on the host system, including a user ID and
password

• a RJ11 or RJ12 modem cable

• a functioning telephone jack that supports plug-in modems
connected to the local telephone system.

Terminal Setup

To define modem connection settings:

1. Tap the Applications icon in the Graffiti area to display the
Applications Launcher screen.

2. Tap the Prefs icon to display the
Preferences screen.

3. Tap the triangle in the upper right
corner of the screen to display a
menu and select Connection.

4. Tap New... to create a new
connection, or select Custom from
Available Configuration drop-down

menu and tap Edit....

5. Enter a name for the connection in the Name: text box.

5

MDM 3006

Modem Module

6. Select PwrCradle to Modem from the Connection Method
drop-down menu.

7. Select TouchTone from the Dialing drop-down menu.

Note: Do not select Rotary unless you are sure your

telephone service does not support Touch Tone dialing.

8. Select Off from the Volume drop-down menu (there is no
speaker in this modem).

9. Tap the Details... button to select speed and flow
control.

10. Select 57,600 bps from the Speed drop-down menu for best
performance.

11. Select Automatic from the Flow Ctl drop-down menu for the
modem connection.

12. If necessary, edit the Init String: text box to set country
parameters. The modem defaults to operation with US
telephone networks. To operate the modem with other
country telephone networks, you must set the appropriate
country code. See Modem Country Setup on page 19.

13. Tap the OK button until you return to the Preferences screen
shown in step 2 on page 5.

To prepare your terminal for a modem HotSync operation:

1. Tap the Applications icon in the Graffiti area to display the
Applications Launcher screen.

6

Quick Reference

2. Tap the HotSync icon.

3. Tab Modem on the HotSync
screen.

4. Tap the Menu icon in the Graffiti
area and select Modem Sync
Prefs... from the Options menu.

5. Tap Direct to modem.

6. Tap the OK button.

7. T ap the Enter phone # button to
open the Phone Setup screen.

8. Enter the telephone number
required to access the modem
connected to your host computer in the Phone #: text box.

9. If necessary, select the Dial Prefix: check box and enter a
dial prefix (such as “9”) to access an outside line. A comma
can be used to insert a “pause” in the dialing sequence.

10. If your phone line has call waiting, select the Disable call
waiting: check box and enter a code to avoid an interruption
during the modem HotSync operation.

11. If you want to use a calling card to place the call, select the
Use calling card: check box and enter the calling card
number.

7

MDM 3006

Modem Module

12. Tap the OK button to return to the HotSync dialog.
Communication setup is now complete.

How to Dial in

1. Tap the Applications icon in the Graffiti area to display the
Applications Launcher screen.

2. Tap the HotSync icon.

3. Tap Modem on the HotSync screen.

4. Select the name you gave the
connection in step 5 on page 5 by
tapping the drop down menu for
connection names.

5. Tap the HotSync icon to start
dialing.

6. If successful, a series of dialog
boxes pop-up in succession and
the connection is authenticated by
the host computer.

Configuring for Pocket PC 2000

Host Computer Setup

To use the MDM 3006 to communicate with your network,
ActiveSync and Remote Access Server (RAS) software must be
installed on the host computer. Other types of modem applications
can also be used with your MDM 3006.

1. Install ActiveSync on your host computer. Download the
latest version of the software from http://www.microsoft.com.
Refer to the installation and RAS instructions included with
the ActiveSync software you download.

8

Quick Reference

2. Start ActiveSync on the host computer. Ensure that the
modem RAS connection is selected (tap File - Connection
Settings). For more information, refer to the ActiveSync user
instructions.

3. Set up a partnership via the ActiveSync connection using a
serial connection to your host computer. For instructions,
refer to the Product Reference Guide for your terminal.

For information on communicating via a serial connection, refer to
the Product Reference Guide for your terminal.

Modem Requirements

To communicate by modem, you need:

• a terminal

• an MDM 3006 modem

• a telephone number, IP address and DNS/WINS address
information from your dial-in server administrator

• a dial-in account on the host system, including a user ID and
password

• an RJ11 or RJ12 modem cable

• a functioning telephone jack that supports plug-in modems
connected to the local telephone system.

Terminal Setup

1. Power the terminal on.

2. Tap Start - Settings.

3. Tap the Modem icon on the Connections tab.

9

MDM 3006

Modem Module

4. Tap New connection... in the Con-
nections tab.

5. Enter a name for the connection in
the Enter a name for the connec-
tion: text box.

6. Select Powered Serial on COM7
from the Select a modem: drop­down menu.

7. Select 57600 from the Baud Rate:
drop-down menu.

8. Tap the Advanced... button.

9. Select 8, None, 1, and Hardware in the Port Settings tab.

10. Select appropriate times for terminal use, if your dial-in
server requires manual input for each connection.

11. Tap the TCP/IP tab.

12. Enter parameters supported by your server.

13. Tap the Name Servers tab.

14. Enter parameters supported by your server.

15. Tap the OK button. The Make New Connection screen,
shown above, appears.

16. Tap the Next button.

17. Enter the country code, area code, and phone number you
want to call.

18. Tap the Next button.

19. Select other options.

10

Quick Reference

20. If necessary, edit Extra dial-string modem commands: text
box to set country parameters. The modem defaults to
operation with US telephone networks. To operate the
modem with other country telephone networks, you must set
the appropriate country code. See Modem Country Setup on

page 19.

21. Tap the Finish button.

22. Tap the Dialing tab.

23. Setup the location you are calling from.

24. Tap the Dialing Patterns... button.

25. Enter the appropriate dialing patterns.

26. Tap the OK button until you exit the modem configuration.
Communication setup is now complete.

How to Dial In & ActiveSync

1. Attach the MDM 3006 to the terminal.

2. Plug one end of the modem cable into the MDM 3006, and
plug the other end into the telephone jack.

3. Power on the terminal.

4. Tap Start - Settings - Connections - PC and deselect the

Automatically synchronize when serial cable is connected
using: check box to temporarily disable serial cable detect

before using ActiveSync.

5. Tap the OK button.

6. Tap Start - Programs.

7. Tap the Connections icon.

8. Tap the ActiveSync icon.

11

MDM 3006

Modem Module

9. Select the modem connection from the Choose a method to
connect to the selected desktop computer . drop-down menu.

10. Select the name of the host computer from the Connect to:
drop-down menu (prior partnership via a serial connection is
required).

11. Tap the Connect button.

12. Enter a User name, Password, and Domain for your
connection, if required.

13. Tap the Connect button to initiate dialing.

14. The modem dialout commences and, if successful, you will
see a series of dialog boxes pop-up in succession, as shown
below:

15. When finished, tap the Disconnect button to close the
ActiveSync session.

12

Quick Reference

Configuring for Pocket PC 2002

Host Computer Setup

To use the MDM 3006 to communicate with your network,
ActiveSync and Remote Access Server (RAS) software must be
installed on the host computer. Other types of modem applications
can also be used with your MDM 3006.

1. Install ActiveSync on your host computer. Download the
latest version of the software from http://www.microsoft.com.
Refer to the installation and RAS instructions included with
the ActiveSync software you download.

2. Start ActiveSync on the host computer. Ensure that the
modem RAS connection is selected (tap File - Connection
Settings). For more information, refer to the ActiveSync user
instructions.

3. Set up a partnership via the ActiveSync connection using a
serial connection to your host computer. For instructions,
refer to the Product Reference Guide for your terminal.

Note: For information on communicating via a serial

connection, refer to the Product Reference Guide for
your terminal.

Modem Requirements

• a terminal

• an MDM 3006 modem

• a telephone number, IP address and DNS/WINS address
information from your dial-in server administrator

• a dial-in account on the host system, including a user ID and
password

13

MDM 3006

Modem Module

• an RJ11 or RJ12 modem cable

• a functioning telephone jack that supports plug-in modems
connected to the local telephone system.

Terminal Setup

Installing eConnect

eConnect is a control panel applet you may install in a Pocket PC
2002 terminal; it automates the launch of a modem connection
and applications, such as ActiveSync or Internet explorer.

Download eConnect (for Pocket PC 2002) from
http://devzone.symbol.com. Follow the installation instructions
included to install the software on your terminal.

Country Setup

The modem defaults to operation with US telephone networks. To
operate the modem with other country telephone networks, you
must change the modem Country Code.

1. Tap Start - Settings.

2. Tab the Connections tab.

3. Tap the Connections icon on the Connections tab.

4. Tap the Modify button under the When needed,
automatically connect to Work using these settings: drop­down menu.

5. Tap SnapOnModem in the Modem tab.

Note: The SnapOnModem connection is created while

installing eConnect.

6. Tap the Next button, twice.

14

Quick Reference

7. Edit Extra dial-string modem commands: text box to set
country parameters. See Modem Country Setup on page 19.

8. Tap the Finish button.

How to Dial In

1. Attach the MDM 3006 to the terminal.

2. Plug one end of the modem cable into the MDM 3006, and
plug the other end into the telephone jack.

3. Power on the terminal.

To Use ActiveSync

1. Tap Start - ActiveSync - Tools - Options - PC and deselect the
Enable synchronization when cradled using: check box to

temporarily disable serial cable detect before using
ActiveSync.

2. Tap Start - ActiveSync - Tools - Options - PC and select the
Include PC when synchronizing remotely and connect to:
check box to ensure the host computer you wish to
synchronize with is identified.

15

MDM 3006

Modem Module

3. Tap Start - Settings - System ­eConnect to view the eConnect
applet.

4. Select the Use eConnect for
Docking Events check box.

5. Select the Launch ActiveSync
check box.

6. Tap the OK button.

7. Tap Start - ModemSync. The
modem dialout commences
and, if successful, a series of
dialog boxes pop-up in
succession, as shown below:

8. After connecting, ActiveSync starts and synchronizes with
the host computer.

9. To disconnect, tap the Stop button on the ActiveSync
screen.

16

Quick Reference

To surf the Internet

1. Tap Start - Settings - System ­eConnect to view the eConnect

applet.

2. Select the Use eConnect for
Docking Events check box.

3. Select the Establish TCP/IP
Connection check box.

4. Select the Launch Application
check box.

5. Tap the button, and select
the Internet Explorer application
(\Windows\iexplore.exe).

6. Tap the Finish button.

7. Tap the OK button.

8. Tap Start - ModemSync. The modem dialout commences
and, if successful, a series of dialog boxes pop-up in
succession, as shown below:

17

MDM 3006

Modem Module

9. When connected, Internet Explorer starts. You can now surf
the Internet, if permitted by your server.

10. To disconnect, tap the two arrows on the navigation bar to
expose the Connected dialog box.

11. Tap the End button.

18

Quick Reference

Modem Country Setup

The modem defaults to operation with US telephone networks
(country code: B5). To operate the modem with other country
telephone networks, you must set the appropriate country code by
entering the Country of Installation command. The modem will
adjust it’s operating parameters to comply with the telephone
network in the country specified.

Syntax

+GCI=<country_code>

Enter this command in the Init String: text box for Palm OS,
described in step 12 on page 6 or in the Extra dial-string modem
commands: text box of the Modem Settings screen, described in
step 20 on page 11 and step 7 on page 15

Supported Countries

Country Code Country Code Country Code

Austria FD or 0A Greece 46 Norway FD or 82
Belgium FD or 0F Iceland FD Portugal 8B
Brazil 16 Ireland FD or 57 Spain FD or A0
Canada 20 Italy FD or 59 Sweden FD or A5
Denmark FD or 31 Liechtenstein FD Switzerland FD or A6
Finland FD or 3C Luxembourg FD TBR-21

France FD or 3D Mexico 73 United

Germany FD or 42 Netherlands FD or 7B United States B5

Note: It is highly recommended that you use FD where possible. If you have trou­ble connecting, use the alternate code where provided.

(Europe)

Kingdom

FD

FD or B4

(Default)

19

MDM 3006

Modem Module

T roubleshooting

Symptom Possible Cause Action

Terminal not
communicating
through the
MDM 3006.

The modem cable is not
fully connected.

MDM 3006 is not se­curely attached to the
bottom of the terminal.

Communications soft­ware is not installed or
configured properly.

Problems in the tele­phone lines that pre­vent communication.

T erminal’s battery is low
or discharged. Power to
the modem is shut off if
the battery is low.

Ensure the modem cable is connected
securely to both the MDM 3006 and to
the telephone jack.

Remove and re-attach the MDM3006,
ensure it is firmly seated on the bottom
of the terminal.

Perform setup as described in Config-

uring for Palm OS on page 4, Configur­ing for Pocket PC 2000 on page 8, or
Configuring for Pocket PC 2002 on

page 13.

Connect a conventional telephone and
dial the remote modem to verify the
telephone lines are functioning propo­erly. You should hear the remote mo­dem answer the call and emit
answering tones. If not, contact the re­mote System Administrator.

Ensure you have a charged battery.
Use an external DC power adaptor to
recharge the battery.

20

Quick Reference

Symptom Possible Cause Action

T erminal battery
is not charging
through the
Power Connec­tor.

The power cable is not
fully connected.

Terminal and modem
were unplugged from
AC power too soon.

Battery is faulty. Verify that other batteries charge prop-

MDM 3006 device is
not securely attached
to the bottom of the ter­minal.

Ensure the power cable is connected
securely to both the MDM 3006 and to
AC power.

Plug the terminal and modem back into
the AC power source. If a terminal bat­tery pack is fully depleted, it can take 2
hours to fully recharge (if the terminal is
suspended) and longer if the terminal is
operating.

erly. If so, replace the faulty battery.
Remove and re-attach the MDM 3006,

ensure it is firmly attached on the bot­tom of the terminal. Verify that the bat­tery is charging by tapping Start ­Settings - System - Power.

21

MDM 3006

Modem Module

Symptom Possible Cause Action

ActiveSync
fails.

A partnership was not
established with the
host computer.

Host computer is not
selected in the Active­Sync dialogue on the
terminal.

Modem RAS connec­tion not allowed by host
computer.

Terminal or MDM 3006
was disconnected from
the telephone line while
the ActiveSync was in
progress.

Synchronization did oc­cur, however the ses­sion is configured to
close immediately after
synchronization is com­plete.

Establish a partnership with the host
computer. See Host Computer Setup

on page 4, page 8 , and page 13 .

Select host computer in the ActiveSync
dialogue. See How to Dial in on page 8,

page 11, and page 15.

Select RAS connection at the host com­puter in the File - Connection Settings
dialog box. Refer to the ReadMe files
located in the Microsoft ActiveSync
folder on your host computer.

Disconnect the modem cable for 30
seconds to hang up the local telephone
connection. Close any open windows
on the terminal and any modem con­nections.

Pocket PC 2000: Verify the settin g of
the Disconnect when completed check
box on the ActiveSync dialog when con­nected.

Pocket PC 2002: Verify the settin g of
the When manually synchronizing dis-
connect when complete check box by
tapping Start - ActiveSync - Tools - Op-
tions - Schedule tab.

22

Quick Reference

Symptom Possible Cause Action

Dial-out fails Location setting is in-

Terminal has
successfully
connected
through mo­dem, but no
data is being
transmitted
over the con­nection.

correct.

Incorrect server phone
number.

For Pocket PC 20002 -

‘Trouble Connecting:
There is no answer at
the number dialed. Ver­ify the phone...’ error

message appears
For Pocket PC 2002 -

the Connection Manag­er routes are incorrect.

Data is being trans­ferred over S24 radio
link.

Verify Dialing Locations. Verify Dialing
Patterns are correct for your current lo­cation. For example, enter ‘G’ in the
‘For local calls, dial:’ field to dial directly ,
or ‘9,G’ if your telephone system re­quires ‘9’ to be dialed first to access an
outside line.

Verify the phone number you are con­necting to from the Connecting dialog
boxes.

Modem may be required to be powered
prior to opening port for dial-out. Tap

Start - Settings - System - Symbol Set­tings - Settings - External5VoltPower

and select ActiveOn.

Warm reset your terminal as described
in the Product Reference Guide for your
terminal. Confirm the connection set­tings. See How to Dial In on page 15.

Temporarily disable the radio link to
force data transmission to use modem
connection. Tap the wireless LAN icon
from the systray on the Today screen.
Tap the Mode/General tab. Enter an in­valid value in the ESSID: text box. Pow­er cycle the terminal. Verify that your
radio link has been disabled (the wire­less LAN icon has a red box with a ! on
it).
Once you have completed your data
transmission, re-enable your radio link.

23

MDM 3006

Modem Module

Technical Specifications

Item Description

Asynchronous character
format

Asynchronous data rates Transmission rate fallback through 300 bps
Chipset Conexant SCM
Compatible public

switched network jacks
Dialing capability Tone and rotary pulse
Line requirements Public switched telephone network (PSTN)

Operating environment Altitude: up to 20,000 ft.

Operating temperature Operating: 0

Operating modes Asynchronous, full duplex, automatic and manual call origi-

Performance Line speed up to 56,000 bps

Current consumption
(typical)

Ringer equivalence 0.1B
Standards & protocols Bell 103, Bell 212A, Hayes AT command set, ITU Versions:

Up to 10 bits, including data, start, stop, and parity bits

RJ11

including international connections

Humidity: 10% to 90% non-condensing

Storage: -20

nate

Terminal to modem speed (DTE speed) up to 230,400 bps,
depending on terminal - 57,600 bps recommended
V.42bis data compression
V.42 LAPM error correction

160 mA connected state
155 mA disconnected state

V.17, V.21, V.22A, V.22b, V.22bis, V.23, V.25, V.27ter, V.29,
V.32, V.32bis, V.34, V.42bis, V.90

o

to 50oC

o

to 65oC

24

Quick Reference

Regulatory Information

All Symbol devices are designed to be compliant with rules and regulations in
locations they are sold and will be labeled as required.

Any changes or modifications to Symbol Technologies equipment, not expressly
approved by Symbol Technologies, could void the user's authority to operate the
equipment.

Power Supply

Note: Use only a Symbol-approved power supply (50-14000-107) output

Hinweis: Benutzen Sie nur eine Symbol Technologies genehmigt

Radio Frequency Interference Requirements

frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However there is no
guarantee that interference will not occur in a par ticular installat ion. If th is equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which t he

• Consult the dealer or an experienced radio/TV technician for help.

Radio Frequency Interference Requirements - Canada

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

rated 9Vdc and minimum 2A. The power supply is certified to EN60950
with SELV outputs.

Stromversorgung (50-14000-10 7) in den Ausgabe: 9Vdc und minimum
2A. Die Stromversorgung ist bescheinigt nach EN60950 mit SELV
Ausgaben

Note: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio

receiver is connected

25

MDM 3006

Modem Module

Telecom Approval Warnings and Notices

This product contains Symbol Modem Type MCDB

Connecting to the telephone network

A compliant telephone lead is required with RJ11 plug (line is on middle pair) for
connection to modem, terminated with an appropriate and correctly wired local
telecom connector compatible with the telephone network. Such a cable may be
sourced from your local supplier. Alternative l y compl i ant RJ11 plug to RJ11 plug
cables may be used with a range of adapters for places such as Europe.

Caution: To reduce risk of fire, use only No. 26 AWG or larger telecommunica-

User and Service Access - No user service is intended and no part of the modem,
other than the line connection plug, is accessible to users.

tion line cord.

United States

Where this device contains a Symbol Technologies, Inc. internal modem, this
equipment complies with Part 68 of the FCC rules and the requirements adopt ed by
the ACTA. A Supplier's Declaration of Conformity for the modem type may be
obtained from http://www2.symbol.com/doc/ On the exterior of this equipment is a
label that contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number must be provided to the teleph one
company . The digits rep resented by ## are the REN without a de cimal point (e.g., 03
is a REN of 0.3).

The REN is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact the local telephone
company.

This equipment must be connected to the telephone network or premises wiring using
a compatible modular jack (RJ11C) compliant with the applicable FCC Part 68 rules
and requirements adopted by ACTA. A compliant telephone cord and modular plug
must be used.

This equipment must not be used on party lines.

26

Quick Reference

If your premises has specially wired alarm equipment connected to the telephone
line, ensure the installation of this mode m does n ot disable your alarm equip ment . If
you have questions about what will disable alarm equipment, consult your telephone
company or a qualified installer.

Should you experience trouble with this equipment, please contact your facility's
Technical or Systems Support first who will contact your nearest Symbol Customer
Service Centre. If necessary , t he Symbol Support Cen tre may be cont acted at: 1-800­653-5350 If the equipment is causing harm to the telephone network, th e telephone
company may request that you disconnect the equipment until the problem is
resolved.

If the modem causes harm to the telephone network, the telephone company will
notify you in advance that temporary discontin uance of service may be required. But
if advance notice isn't practical, the telephone company will notify the customer as
soon as possible. Also, you will be advised of your right to file a complaint with the
FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment , operations or
procedures that could affect the operation of the modem. If this happens the
telephone company will provide advance notice so you may make any necessary
modifications to maintain uninterrupted service.

Fax

The T elephone Con sumer Protection Act of 1991 makes it unlawful for any pe rson to
use a computer or other electronic device, including fax machines, to send any
message unless it clearly contains a margin at the top or botto m of each tra nsmitted
page or on the first page of the transmission, the date and time it is sent and an
identification of the business or other entity, or other individual sending the messag e
and the telephone number of the sending machine or such business, ot her enti ty, or
individual. (The telephone number provided may not be a 900 number or any other
number for which charges exceed local or long-distance transmission charges.) In
order to program this information into your fax/ modem, you should consult
documentation supplied with the necessary fax dr iver application software being used
with the host terminal.

Canada

Where this equipment contains a modem supplied by Symbol Technologies, Inc., the
product will be marked with IC: followed by the approval number. The Term "IC:"
before the certification number only signifies that the Industry Canada technical
specifications were met.

Industry Canada does not guarantee the equipment will operate to the user's
satisfaction.

27

MDM 3006

Modem Module

Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
must also be installed using an acceptable method of connection. The customer
should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated
by the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connecti ons of
the power utility, telephone lines and internal metallic water pipe system, if present,
are connected together. This precaution may be particularly important in rural areas.

Caution: User should not attempt to make such connections themselves, but

The Ringer Equivalence Number (REN) assigned to each terminal device provides
an indication of the maximum number of terminals allowed to be connected to a
telephone interface. The termination on an interface may consist of any combination
of devices subject only to the requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed 5.

should contact the appropriate electric inspection authority, or electri­cian, as appropriate.

The European Economic Area (EEA)

Statement of Compliance for Modems

Symbol T echnologies, Inc., hereby, declares that this device is in compliance with t he
essential requirements and other relevant provisions of Directive 1999/5/EC. A
Declaration of Conformity may be obtained from http://www2.symbol.com/doc/

The modem is designed to interwork with the following Public Switched Telephone
Networks: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland,
Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, Spain,
Sweden, Switzerland, United Kingdom.

28

Quick Reference

Warranty

(A) Seller's hardware Products are warranted against defects in workmanship and
materials for a period of ninety (90) days from the date of shipment, provided the Product
remains unmodified and is operated under normal and proper conditions. Warranty
provisions and durations on software, integrated installed systems, Product modified or
designed to meet specific customer specifications ("Custom Products"), remanufactured
products, and recon ditioned or u pgraded produc ts, shall be as provided in the appli cable
Product specification in effect at the time of purchase or in the accompanying software
license. (B) Products may be serviced or manufactured with parts, components, or
subassemblies that originate from returned products and that have been tested as
meeting applicable specifications for equivalent new material and Products. The sole
obligation of Seller for defective hardware Products is limited to repair or replacement (at
Seller's option) on a "return to service depot" basis with prior Seller aut horization.
Shipment to and from Seller will be at Seller's expense, unless no defect is found. No
charge will be made to Buyer for replacement parts for warranty repairs. Seller is not
responsible for any damage to or loss of any software programs, data or removable data
storage media, or the restora tion or reinst allation of any software program s or data other
than the software, if any, installed by Seller during manufacture of the Product. The
aforementioned provisio ns do not extend the or iginal warranty pe riod of any Product tha t
had either been repaired or replaced by Seller. (C) The above warranty provisions shall
not apply to any Produc t (i) which has been rep aired, t ampered wit h, altered o r modified,
except by Seller's authorized service personnel; (ii) in which the defects or damage to
the Product result from normal wear and tear, misuse, negligence, improper storage,
water or other liquids, battery leakage or failure to perform operator handling and
scheduled maintenance instructions supplied by Seller; (iii) which has been subjected to
unusual physical or electrical stress, abuse, or accident, or forces or exposure beyond
normal use within the specified operational and environmental parameters set forth in
the applicable Product specification; nor shall the above warranty provisions apply to any
expendable or consumable items, such as batteries, supplied with the Product. EXCEPT
FOR THE WARRANTY OF TITLE AND THE EXPRESS WARRANTIES STATED
ABOVE, SELLER DISCLAIMS ALL WARRANTIES ON PRODUCTS FURNISHED
HERUNDER INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABLILTY AND
FITNESS FOR A PARTICULAR USE. ANY IMPLIED WARRANTIES THAT MAY BE
IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY
PERIOD. SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW
LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. IN
SUCH STATES OR COUNTIRES, FOR SUCH PRODUCTS, SOME EXCLUSIONS OR
LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY. The stated express
warranties are in lieu of all obligations or liabilities on the part of Seller for damages,
including but not limited to, special, indirect or consequential damages arising out of or
in connection with the use or performance of the Product or service. Seller's liability for
damages to Buyer or others resulting from the use of any Product or service furnished
hereunder shall in no way exceed the purchase price of said Product or the fair market
value of said service, except in instances of injury to persons or property.

29

Service Information

Before you use the unit, it must be configured to operate in your facility’s network and
run your applications.

If you have a problem running your unit or using your equipment, cont act your facility’s
Technical or Systems Support. If there is a problem with the equipment, they will
contact the Symbol Support Center:

United States

United Kingdom 0800 328 2424 Asia/Pacific 337-6588
Australia 1-800-672-906 Austria/Österreich 1-505-5794-0
Denmark/Danmark 7020-1718 Finland/Suomi 9 5407 580
France 01-40-96-52-21 Germany/Deutchland 6074-49020
Italy/Italia 2-484441 Mexico/México 5-520-1835
Netherlands/Nederland 315-271700 Norway/Norge [phone]
South Africa 11-8095311 Spain/España 91 324 40 00

Sweden/Sverige 84452900 [phone]

Latin America
Sales Support

Europe/Mid-East
Distributor Operations

1

Customer support is available 24 hours a day, 7 days a week.

For the latest version of this guide go to: http://www.symbol.com/manuals.

1

1-800-653-5350
1-631-738-2400

1-800-347-0178 Inside US
[phone] Outside US

Contact local distributor or call
[phone]

Canada 905-629-7226

Inside Spain

Outside Spain

72-55338-02

Revision A — July 2002

Symbol Technologies, Inc. One Symbol Plaza Holtsville, NY 11742-1300