Helpdesk / Technical Support Details
Swann Technical Support
All Countries E-mail: tech@swannsecurity.com
Telephone Helpdesk
Advanced security made easy
™
plug&play
™
security
USA toll free
1-800-627-2799
(Su, 2pm-10pm US PT)
(M-Th, 6am-10pm US PT)
(F 6am-2pm US PT)
USA Exchange & Repairs
562-777-2551
(M-F, 9am-5pm US PT)
See http://www.worldtimeserver.com for information on time zones and the
current time in Melbourne, Australia compared to your local time.
AUSTRALIA toll free
1300 138 324
(M 9am-5pm AUS ET)
(Tu-F 1am-5pm AUS ET)
(Sa 1am-9am AUS ET)
NEW ZEALAND toll free
0800 479 266
INTERNATIONAL
+61 3 8412 4610
Warranty Information
Swann Communications USA Inc.
12636 Clark Street
Santa Fe Springs CA 90670
USA
Swann Communications warrants this product against defects in workmanship and material
for a period of one (1) year from it’s original purchase date. You must present your receipt
as proof of date of purchase for warranty validation. Any unit which proves defective during
the stated period will be repaired without charge for parts or labour or replaced at the sole
discretion of Swann. The end user is responsible for all freight charges incurred to send the
product to Swann’s repair centres. The end user is responsible for all shipping costs incurred
when shipping from and to any country other than the country of origin.
Swann Communications PTY. LTD.
Building 4, 650 Church Street,
Richmond, Victoria 3121
Australia
Compact Indoor
Security Camera
Night Vision 16ft / 5m
PNP-50™
The warranty does not cover any incidental, accidental or consequential damages arising
from the use of or the inability to use this product. Any costs associated with the fitting or
removal of this product by a tradesman or other person or any other costs associated with
its use are the responsibility of the end user. This warranty applies to the original purchaser
of the product only and is not transferable to any third party. Unauthorized end user or
third party modifications to any component or evidence of misuse or abuse of the device will
render all warranties void.
By law some countries do not allow limitations on certain exclusions in this warranty. Where
applicable by local laws, regulations and legal rights will take precedence.
888
© Swann Communications 2009
Operating Instructions
SW211-HTY
www.swannsecurity.com
SR211-HTY-10006-270409
1
Before You Begin
Troubleshooting Guide
FCC Verifi cation:
NOTE: This equipment has been tested and found to comply with the limits for
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna
· Increase the separation between the equipment and the receiver
· Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected
· Consult the dealer or an experienced radio/TV technician for help
IMPORTANT NOTE: Prohibition against eavesdropping
Except for the operations of law enforcement offi cers conducted under lawful
authority, no person shall use, either directly or indirectly, a device operated pursuant to the provisions of this Part for the purpose of overhearing or recording the
private conversations of others unless such use is authorized by all of the parties
engaging in the conversation.
WARNING: Modifi cations not approved by the party responsible for compliance
could void user’s authority to operate the equipment.
IMPORTANT SAFETY INSTRUCTIONS:
· Make sure product is fi xed correctly and stable if fastened in place
· Do not operate if wires and terminals are exposed
Problem: I can’t see the camera on my TV.
Solution: Ensure the camera is plugged in and the TV or VCR is tuned to the
correct input channel.
Problem: The image is too far away.
Solution: Change the lens to the larger telephoto lens for a zoomed in image.
Unscrew the attached lens and replace with telephoto lens.
Problem: The BNC Extension Cable will not connect to my TV.
Solution: Connect the BNC to RCA adapter to the end of the Extension Cable
and plug into the TV.
Problem: On my Swann DVR, Video Loss appears where my camera should be.
Solution: Check the Extension cable is securely connected to the camera and
check the connection is secure on the back of the DVR. Also ensure the camera
has power by trying a second power outlet.
Technical Specifications
Video
Image Sensor 1/3” Colour Super CMOS
Video Quality 400 TV Lines
Number of Effective Pixels NTSC: 510 x 492 / PAL: 628 x 582
Signal / Noise Ratio > 50dB
Electronic Shutter 1/60 - 1/15,000 NTSC / 1/50 - 1/15,000 PAL
White Balance Automatic
Gain Control Automatic
Backlight Compensation Yes
Day/Night Mode Colou-r during the day / Switches to B&W at night
Minimum Illumination 0 Lux (IR on)
Lens 4mm
Viewing Angle 90 degrees
General
Indoor/Outdoor Indoor Only
Operating Power DC 12V
Operating Temperature 0°C ~ 45°C / 32°F ~ 113°F
Body Construction Heavy duty plastic
Dimensions - Camera & Stand 4.25” x 2.75” x 1.75” / 108mm x 69mm x 44mm
Weight – Camera & Stand 4.2oz / 125g
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