Swann NVR-8580 User Manual

Security Made Smarter

PLATINUM DIGITAL HD

Professional HD Security System

INSTRUCTION MANUAL

Important Information

FCC Verification

This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

· Reorient or relocate the receiving antenna

· Increase the separation between the equipment and the receiver

· Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected

· Consult the dealer or an experienced radio/TV technician for help

These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions:

· These devices may not cause harmful interference

· These devices must accept any interference received, including interfer-

ence that may cause undesired operation

FCC Regulation (for USA): Prohibition against eavesdropping

Except for the operations of law enforcement officers conducted under lawful authority, no person shall use, either directly or indirectly, a device operated pursuant to the provisions of this Part for the purpose of overhearing or recording the private conversations of others unless such use is authorized by all of the parties engaging in the conversation.

Warning: Changes or modifications made to this device not approved

expressly by the party responsible for compliance could void the user’s authority to operate the equipment.

Important Safety Instructions

· Do not operate if wires and terminals are exposed

· Do not cover vents on the side of your device and allow adequate space for

ventilation

· Only use the power adapter supplied with your NVR

About this Instruction Manual

This instruction manual is written for the NVR-8580 series and was accurate at the time it was completed. However, because of our on-going efforts to constantly improve our products, additional features and functions may have been added since that time.

Important Notice: All jurisdictions have specific laws and regulations relat-

ing to the use of cameras. Before using any camera for any purpose, it is the buyer’s responsibility to be aware of all applicable laws and regulations that prohibit or limit the use of cameras and to comply with the applicable laws and regulations.

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Important Password Information

This NVR does not have a default password. A password is created during the Startup Wizard. If password protection has been enabled and you have forgotten your password, your NVR’s MAC address can be used to create a new password (see page 3 - Password Recovery).

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Password Recovery

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Forgotten your password? Please do the following:

1. Right-click the mouse on the Live View screen to display the Menu Bar

then click “Main Menu”.

2. At the password login screen click “Forgot Password” then click “Yes”.

3. After a short moment, you will receive a password reset request email

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containing your NVR’s MAC address (if it’s not in your inbox, check your junk or spam folder).

4. Input the MAC address including the semicolons (see left example) then

click “OK”.

5. A message will appear on-screen stating that your password has been

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reset. Click “OK” to continue.

6. Enter a new password (see bottom left example). The password has to

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be a minimum of six characters and can contain a mixture of numbers and letters. Use a password that you are familiar with, but is not easily known to others.

7. Write down your password in the space provided below for safe keeping.

8. When finished click “Save”. A message will appear on-screen. Click “OK”

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to finish.

Don’t forget to write down your password: _________________________

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I haven’t created an email for my NVR, what can I do? Don’t worry, you can

use HomeSafe View to retrieve your recovery code (see page 106 - Password Recovery using HomeSafe View).

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Contents

Important Information �� 2 Password Recovery �� 3

Live View �� 6

Live View Mode �� 7 Live View Icons & Controls �� 8

Main Menu �� 9

Menu Layout �� 10

Camera Configuration ��11

Display: Live �� 12 Display: IP Channel �� 14 Display: Image Control �� 15 Display: Privacy Zone �� 18 Creating a Privacy Mask �� 19 Record: Mainstream (4K Camera)�� 20 Record: Mainstream (5MP Camera) �� 23 Record: Substream (4K Camera) �� 26

Device: PTZ �� 41 Controlling your PTZ Camera �� 42 Creating a Preset �� 43

Analytics (4K Camera) �� 44

Analytics: PID (Perimeter Intrusion Detection) �� 45 Drawing a Perimeter Intrusion Region �� 46 Analytics: LCD (Line Crossing Detection) �� 47 Drawing a Detection Line �� 48 Analytics: SOD (Stationary Object Detection) �� 49 Drawing an Object Detection Region �� 50 Analytics: PD (Pedestrian Detection) �� 51 Drawing a Pedestrian Detection Region �� 52 Analytics: FD (Face Detection) �� 53 Drawing a Face Detection Region �� 54 Analytics: CC (Cross Counting) �� 55

Drawing a Counting Line �� 56 Record: Substream (5MP Camera) �� 28 Record: Mobilestream (4K Camera) �� 30 Alarm: Motion �� 32 Motion Detection Setup �� 34 Motion Detection Tips �� 35 Thermal-Sensing Camera Tips �� 36 Alarm: Deterrent (Spotlight Security Camera) �� 37 Spotlight and Siren Detection Setup �� 39 Spotlight and Siren Trigger Schedule �� 40

Analytics: SD (Sound Detection) �� 57

Recording Configuration �� 58

Record: Record �� 59

Record: Schedule �� 60

Capture: Capture �� 61

Capture: Schedule �� 62

Analytics: Schedule (4K Camera) �� 63

Playback & Backup �� 64

Search: General �� 65

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Contents

Playback Interface �� 66 Search: Events (copy motion events to a USB drive) �� 68 Search: QuickShot (copy snapshots to a USB drive) �� 69 Playing a Slideshow �� 70 Search: QuickReview �� 71 QuickReview Playback �� 72

System Configuration �� 74

Display: Output �� 75 Network: Network �� 76 Network: Switch �� 78 Network: Email �� 79 Network: Email Schedule (4K Camera) �� 80 Network: Email Schedule (5MP Camera) �� 81 Network: DDNS �� 82 Network: RTSP �� 83 Device: HDD �� 84

System Status �� 95

Search: Log �� 96

Search: Intelligent Analytics �� 97

System: Info �� 98

System: Channel Info �� 99

System: Record Info �� 100

Glossary �� 101

Password Recovery using HomeSafe View �� 106

Use Internet Explorer to connect to your NVR �� 108

Frequently Asked Questions �� 109

Warranty Information �� 110

Help & Resources �� 111

Device: S.M.A.R.T. �� 85 Device: Cloud �� 86 System: General �� 87 System: DST �� 88 System: NTP �� 89 System: Users �� 90 Advanced: Maintain �� 91 Advanced: Events �� 93 Advanced: Auto Upgrade �� 94

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Live View

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Live View is the default display mode for

your NVR. Each camera connected will

be displayed on-screen. You can check

the status or operation of your NVR and

cameras using the icons and Menu Bar

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on the Live View screen. Right-click the

mouse to access the Menu Bar.

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Live View Mode

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Live View mode is the default display for your NVR. Each camera connected will be displayed (multiple view modes available). You can check the operation of your NVR by using the status icons on the Live View screen. The date and time as well as the name for each camera is also displayed.

Status Icons

Menu Bar

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Camera/Group

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Camera Toolbar

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Double-click a live video channel to view full screen.

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Click & drag a live video channel to reposition it.

Right-click the mouse in Live View mode to display the Menu Bar (see page 8 for more information).

Left-click a camera to access the Camera Toolbar. This provides access to functions such as instant playback and to change image settings.

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Live View Icons & Controls

Menu Bar

1. Click this to open the Main Menu.

2. Lock your NVR to prevent access to the Main

Menu when “Menu Timeouts” is turned off.

3. Four camera view.

4. Nine camera view (this will display eight

cameras).

5. Click this to select from one of the mul-

ti-screen viewing modes available.

6. Click this to change from Mainstream to Sub-

stream when viewing the cameras in Live View mode. Click again to change to Mainstream.

7. Click this to change the bitrate and frame rate

when viewing the cameras in Live View mode.

There are three profiles available - Real-time (high bitrate/high frame rate), Balanced (a balance between Real-time and Smooth), and Smooth (high frame rate/low bitrate).

8. Click this to repeatedly cycle through each

channel full screen. Each channel will be displayed for five seconds.

9. Click this to change the volume or mute the

audio (click the speaker icon to mute).

10. Click this to access the Search menu.

11. Click this to access the Startup Wizard.

Please note: The 16 channel model will

have additional camera views available

(twelve camera and sixteen camera views).

To ensure the integrity of your recordings, enter your password and click “Shutdown” when powering off your NVR.

Status Icons

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This icon indicates that the camera is being recorded (either manually or by motion).

This icon indicates that your NVR is detecting motion from the camera.

This icon indicates that the camera has detected one or more warm objects.

This icon indicates that an event has occurred via one of the analytic functions.

Click this icon to display the analytic event list (any analytic events that occur will be listed here).

This icon indicates that the channel doesn’t have a camera connected or has lost the feed from its camera.

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Camera/Group: When viewing a single

camera or a group of cameras, move the mouse to the far left or right to reveal the camera/group button. You can cycle through each camera or group of cameras.

If you have a Spotlight Security Camera connected to your NVR, you will see a “Spotlight” button on the Camera Toolbar. This allows you to manually turn on the spotlight and siren.

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Main Menu

The “Main Menu” is where you control the

various actions and options that are available

on your NVR. You can also access previous-

ly recorded video for playback and to copy to

a storage device such as a USB flash drive.

To maintain system integrity, a firmware up-

grade can be performed when available and

access to the “Shutdown” menu to restart or

safely turn off your NVR.

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Menu Layout

The various functions and options available, are categorised on the lefthand side of the Menu.

To exit or access the previous menu, rightclick the mouse.

Clicking each category will reveal a number of tabs or sub-categories that can be changed from their default setting.

Please note: The “Analytics” function in the

Main Menu, is only visible if one or more 4K cameras are connected to your NVR.

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Save changes that have been made or restore default settings.

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Camera Configuration

The camera configuration options are avail-

able in the “Display”, “Record”, “Alarm” and

“Device” menus that are accessible from the

Main Menu. You can change the resolution,

bitrate, OSD (on-screen display) position as

well as image settings for hue, brightness,

contrast and saturation. Your NVR has con-

trols for detecting motion, allowing you to de-

fine specific areas to alert you to a potential

threat in and around your home. You also have

the ability to create one or more zones for pri-

vacy. If you have a Sensor Spotlight Camera

connected, you can enable the spotlight and

siren and change settings for both.

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Display: Live

The configuration options available allow you to name each camera relevant to where it has been installed as well as the ability to adjust image settings such as brightness and contrast. You can also change how the date and time format are displayed in Live View mode.

Channel: Select a camera that you would like to edit.

Channel Name: Enter a name for the camera you’ve selected. It can be up to

eight characters in length.

Show Name: Leave this enabled to display the camera name in Live View

mode, otherwise click the drop down menu to disable.

Record Time: It’s recommended to leave this enabled, as a timestamp will

be embedded on all video recordings. This allows you to easily identify when events have occurred. You can disable this if you wish.

· Don’t forget to click “Save”

to apply settings.

· Click the “Close” button to

exit the Main Menu.

time format selected for the NVR itself).

Refresh Rate: This setting correlates to the “Video Format” selection in the

Startup Wizard. When selecting “NTSC”, 60Hz will be displayed. When se-

lecting “PAL”, 50Hz will be displayed.

OSD Position: Allows you to change the position of the on-screen display on

the Live View screen. Click the “Setup” button then use the mouse to reposi-

tion. Right-click the mouse then click “Save”.

Color: Click the “Setup” button to access the image adjustment tools:

Date Format: Select a preferred display format (this is independent to the

date format selected for the NVR itself).

Time Format: Select a preferred display format (this is independent to the

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→ Channel: Select a camera that you would like to edit.

→ Hue: This changes the color mix of the image.

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Display: Live

→ Bright: This changes how light the image appears to be.

· Don’t forget to click “Save”

to apply settings.

· Click the “Close” button to

exit the Main Menu.

→ Contrast: This increases the difference between the blackest black and

the whitest white in the image.

→ Saturation: This alters how much color is displayed in the image.

Use the slider to adjust each setting. Click the “Default” button to reset all settings. When finished, click the “Save” button then click “Close” to exit.

Please note: Any changes made to the image settings available will af-

fect your recordings.

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Display: IP Channel

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This function is an advanced feature that is used to manage the cameras connected directly to your NVR as well as compatible IP cameras connected to your router. In most circumstances, the functions available here will not be needed for general use of your NVR.

When adding one or more cameras connected to your router, you need to change Switch Mode to manual (see page 78 - Network: Switch).

1. Click this button “User-defined add” to add your network connected cam-

era.

2. After a short moment, your NVR will detect the camera and it will appear

as shown in the screenshot above-right. Click the checkbox to select.

3. Input the password (if required) and click the drop down menu to select the

channel that you would like to add the camera to.

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4. Click this button “Add selected” to add the camera. A green status button

will appear indicating successful connection. Click the “Close” button to fin-

ish.

Please note: If you see “Off-line” in Live View mode for the camera that

you have added, this indicates that either a setting has changed (such as

password), or it has been physically disconnected from your router.

Can I add additional cameras that are connected to my router, even though

all the cameras inputs on my NVR are used?

When adding cameras that are connected to your router, it is assigned to an

available channel on your NVR, therefore if all channels are being used, you

cannot add additional cameras. You will have to disconnect one of the camer-

as connected to your NVR to add a router connected camera.

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Display: Image Control

The functions available enable you to control the appearance and characteristics of the image shown from each camera. Each function can be adjusted to obtain the best possible image quality, providing you the flexibility to install the camera in the most challenging of lighting situations.

Channel: Select a camera that you would like to edit.

IR-CUT Mode: Lets you choose how the camera handles color and how it

manages the transition from daytime to night-time and vice versa:

→ GPIO Auto: This will instruct the camera to switch automatically from

“Color Mode” to “Black White mode” and vice versa.

→ Color Mode: This will instruct the camera to operate in color mode only.

In low light conditions, the color will be quite faint. Image clarity will also be reduced in low-light conditions.

→ Black White Mode: This will instruct the camera to operate in black &

white mode only.

IR-Cut Delay: Controls the delay of the IR cut filter when transitioning from

· Don’t forget to click “Save”

to apply settings.

· Click the “Close” button to

exit the Main Menu.

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daytime to night-time. The default setting will be suitable for most camera

locations but can be adjusted if needed. Click and hold the slider left or right

to change. The higher the number, the greater the delay.

Lens Flip & Angle Flip (4K camera): Turn the image upside down and/or

horizontally reverse the orientation of the image.

Angle Rotation (4K camera): Rotate the image by 90°, 180° and 270°.

Back Light: Improves exposure of an object that is in front of a light source.

This may happen if an object is in front of a window or if a person is coming

in from the outside. The camera will pick up the natural light, therefore the

object or person in the foreground becomes dark. If the camera is mounted

in a location where this is required, click the drop down menu to enable:

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Display: Image Control

· Don’t forget to click “Save”

to apply settings.

· Click the “Close” button to

exit the Main Menu.

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→ BLC (Back Light Compensation) Level: If “Back Light” has been enabled,

you will see this option available. Click the drop down menu to select the level of back light compensation that you would like to apply. Some experimentation is recommended to select the best settings.

3D Noise Reduction: This function will reduce the overall noise content for

recordings done at night or in lower light conditions. The “Auto” selection will be suitable for most camera locations but can be adjusted if needed:

→ Manual: Click the drop down menu and select “Manual”. Click and hold

the slider left or right to change. Just be aware that setting the value too high, can cause a motion blur on moving objects appearing on-screen.

WDR (Wide Dynamic Range): This function will balance out images that have

a large dynamic range. It does this by brightening dark areas and darken-

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ing bright areas. An example of this situation would be if an indoor camera

is pointing towards a window or building entrance. The image produced by

the camera during the day would be extremely washed out due to the high

brightness of the incoming light. If the camera is mounted in a location where

this is required, click the drop down menu to enable:

→ Level: Click and hold the slider left or right to change. The higher the

number, the wider the dynamic range will appear.

AGC (Automatic Gain Control): This function allows an increase in sensitivity,

enabling operation in lower light conditions. The camera will automatically

boost the gain control so that objects can be seen more clearly. Click the drop

down menu to select a level of control that you would like to apply.

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Display: Image Control

· Don’t forget to click “Save”

to apply settings.

· Click the “Close” button to

exit the Main Menu.

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White Balance: This function adjusts for lighting in order to make white ob-

jects appear white in photos. One of the indicators for an improper white balance setting are dark colors which appear faded, shifted, or a completely different color altogether. If this is happening, click the drop down menu and change this to “Manual”, otherwise leave the “Auto” setting:

→ Manual: When selecting this mode, click and hold the red, green and blue

sliders left or right to change.

→ Indoor: Select this mode if the camera has been mounted inside a place

of residence.

Shutter: This function controls the length of time a camera’s shutter is open

and the amount of light reaching the sensor. In low light situations, the shutter needs to stay open longer in order for the sensor to receive enough light.

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The “Auto” setting will be suitable for most camera locations but can be ad-

justed if needed:

→ Time Exposure: When selecting “Manual”, click the drop down menu to

select a different exposure time. The lower the number, the slower the shutter speed (may cause a motion blur on moving objects). Some experimentation is recommended to select the best settings.

Defog Mode: This function extends visibility and improves video quality if

there is moderate to heavy fog or haze. The “Auto” setting will be suitable for

most camera locations. If selecting “Manual”, click and hold the slider left or

right to change.

Volume: Click and hold the slider left or right to change the camera’s built-in

microphone volume level.

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Display: Privacy Zone

This function can be used to obscure all or part of your image for privacy (up to four privacy masks can be created per camera). You can also use this to minimize false triggers when motion is detected. Areas obscured by a mask won’t be shown live or recorded.

Channel: Select a camera that you would like to edit.

Mask Area: To create a mask, click the drop down menu to enable.

Area Setup: Click the checkbox on the number of privacy masks that you

want to create. Up to four privacy masks can be created per camera.

· Don’t forget to click “Save”

to apply settings.

· Click the “Close” button to

exit the Main Menu.

Mask Area: Click the “Setup” button to create one or more masks (see page

19 - Creating a Privacy Mask).

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Creating a Privacy Mask

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Click and hold here to reposition the mask to the desired location.

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1. Depending on the number of masks that you want to create, each mask

will be numbered. To reposition the mask, click and hold the mask number

then move the mask to the desired location.

2. To resize the mask, click and hold the bottom right corner of the mask then

resize to the desired size. You can reposition and resize each mask to overlap

each other.

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Click and hold here to resize the mask to the desired size.

In the example provided on the left, two masks have been created to block

out cars and pedestrians adjacent to the front yard of the house. This will

minimise false triggers and block movement that is not relevant to entry via

the front entrance.

3. When finished, right-click to exit then click “Save” to apply. Areas obscured

by a mask won’t be shown live or recorded (see below left).

To remove a mask, uncheck the relevant checkbox next to “Area Setup” then

click “Save” to apply.

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Record: Mainstream (4K Camera)

The functions available allow you to change the resolution, frame rate and bitrate for each camera connected. By default the recording resolution, frame rate and bitrate are automatically selected to fit in with the capabilities of the provided cameras, however you can change them if required.

Channel: Select a camera that you would like to edit.

Resolution: By default the recording resolution is automatically selected to

match the capabilities of the provided cameras. Lower resolutions are available to select if required.

FPS: The number of frames per second (fps) that your NVR will record. The

default is 15fps, however you can change this if needed. In the HomeSafe View app, you can select “Mainstream” in Live mode to view your cameras. Lower the frame rate if you’re having issues streaming to your mobile device (lowering the frame rate to 7fps for example, will reduce the bandwidth required without sacrificing image quality).

Video Encode Type: Your NVR utilizes two encoding methods to record vid-

eo. The default method of compression is H.265. This will result in less hard

· Don’t forget to click “Save”

to apply settings.

· Use the “Copy” function to

apply all settings to the other cameras.

· Click the “Close” button to

exit the Main Menu.

drive space used when recording (before older videos are automatically over-

written) and will consume less bandwidth when using the remote playback

feature in the HomeSafe View app. The second method of compression is

H.264. This is a commonly used format for recording and compressing video

and is used in Blu-ray players and to broadcast TV signals. If visual quality is

of importance, change this to H.264, otherwise leave the default selection.

Bitrate Control: CBR (Constant Bitrate) utilises a fixed bitrate and band-

width to record video. This means your NVR will use the same number of bits

throughout the entire recording, regardless of what is happening on-screen.

VBR (Variable Bitrate) utilises a bitrate that will increase or decrease, de-

pending on how complex the scene is, to record video.

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Record: Mainstream (4K Camera)

· Don’t forget to click “Save”

to apply settings.

· Use the “Copy” function to

apply all settings to the other cameras.

· Click the “Close” button to

exit the Main Menu.

Which method should I choose? Scene complexity can vary significantly over

several hours of recorded video, and the bitrate you select for recording will have an effect on image quality, bandwidth consumption, and hard drive storage. A complex scene with moving action, such as traffic on a city street, or a scene with a lot of contrasting colors, will affect image quality and bandwidth consumption more than a less complex scene with little action or movement.

CBR: This is the default method of control that your NVR will use to record

video. If you have cameras placed in high traffic areas, CBR is the recommended control method. As the bitrate is fixed, the image quality will be consistent throughout the entire recording.

VBR: If you have cameras placed in low traffic areas, VBR is the recommend-

ed control method. As the bitrate is variable, your NVR can use a lower bitrate

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if there is little to no movement detected. This will result in a lower recording

size as well as a lower bandwidth requirement.

When choosing VBR, you can select the recording quality that will define the

variable bitrate used. You can select from lowest to highest.

Bitrate Mode: You have the choice of selecting a predefined or user-defined

bitrate. For most instances, the default selection will be suitable.

Bitrate: The amount of data that your NVR will use to record video. The high-

er the bitrate, the more space each recording will consume on the hard drive.

The default bitrate is 6144Kbps. Change the bitrate if you’re having issues

streaming to your mobile device via the HomeSafe View app (when selecting

“Mainstream” in Live mode to view your cameras).

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Record: Mainstream (4K Camera)

Decreasing this will consume less bandwidth when streaming.

· Don’t forget to click “Save”

to apply settings.

· Use the “Copy” function to

apply all settings to the other cameras.

· Click the “Close” button to

exit the Main Menu.

Audio: By default, your NVR will record audio using the camera’s built-in mi-

crophone. If this is not required, click the checkbox to disable.

Please note: Selecting the appropriate recording settings is dependent

on camera location, lighting conditions and the level of quality required.

Some experimentation is recommended to select the best settings.

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Record: Mainstream (5MP Camera)