Swann DVR-1590 Series, DVR-1600 Series, DVR-4575 Series Instruction Manual

Security Made Smarter

PRO-SERIES HD

Professional HD Security System

INSTRUCTION MANUAL

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Important Information

FCC Verification

This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

· Reorient or relocate the receiving antenna

· Increase the separation between the equipment and the receiver

· Connect the equipment into an outlet on a circuit different from that

to which the receiver is connected

· Consult the dealer or an experienced radio/TV technician for help

These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions:

· These devices may not cause harmful interference

· These devices must accept any interference received, including inter-

ference that may cause undesired operation

Important Notice: All jurisdictions have specific laws and regulations

relating to the use of cameras. Before using any camera for any purpose, it is the buyer’s responsibility to be aware of all applicable laws and regulations that prohibit or limit the use of cameras and to comply with the applicable laws and regulations.

FCC Regulation (for USA): Prohibition against eavesdropping

Except for the operations of law enforcement officers conducted under lawful authority, no person shall use, either directly or indirectly, a device operated pursuant to the provisions of this Part for the purpose of overhearing or recording the private conversations of others unless such use is authorized by all of the parties engaging in the conversation.

Warning: Changes or modifications made to this device not approved

expressly by the party responsible for compliance could void the user’s authority to operate the equipment.

Important Safety Instructions

· Do not operate if wires and terminals are exposed

· Do not cover vents on the side of your device and allow adequate space

for ventilation

· Only use the power adapter supplied with your DVR

About this Instruction Manual

This instruction manual is written for the DVR-1590, DVR-1600 and DVR-4575 series and was accurate at the time it was completed. However, because of our on-going efforts to constantly improve our products, additional features and functions may have been added since that time.

Important Password Information

This DVR does not have a default password. A password is created during the Startup Wizard. If password protection has been enabled and you have forgotten your password, your DVR’s MAC address can be used to create a new password (see page 3 - Password Recovery).

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Password Recovery

Forgotten your password? Please do the following:

1. Right-click the mouse on the Live View screen to display the Menu

Bar then click “Main Menu”.

2. At the password login screen click “Forgot Password”.

3. After a short moment, you will receive a password reset request email

containing your DVR’s MAC address (if it’s not in your inbox, check your junk or spam folder).

4. Input the MAC address including the semicolons (see left example)

then click “OK”.

5. A message will appear on-screen stating that your password has

been reset. Click “OK” to continue.

6. Enter a new password (see bottom left example). The password has to

be a minimum of six characters and can contain a mixture of numbers and letters. Use a password that you are familiar with, but is not easily known to others.

7. Write down your password in the space provided below for safe keep-

ing.

8. Complete the Startup Wizard as normal (the settings that you previ-

ously selected in the Startup Wizard will remain unchanged).

Don’t forget to write down your password: ______________________ I haven’t created an email for my DVR, what can I do? Don’t worry,

we’re here to help. Please contact Swann Helpdesk & Technical Support (phone numbers located on page 72) for assistance.

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Contents

Security Made Smarter

PRO-SERIES HD

Professional HD Security System

INSTRUCTION MANUAL

Important Information �� 2 Password Recovery �� 3 Live View Mode (4 & 8 channel model) �� 7 Live View Icons & Controls (4 & 8 channel model) �� 8 Live View Mode (16 channel model) �� 9 Live View Icons & Controls (16 channel model) �� 10

Main Menu �� 11

Main Menu Layout �� 12

Camera Configuration �� 13

Display: Live �� 14 Display: Privacy Zone �� 16 Creating a Privacy Mask �� 17 Record: Mainstream (720p model) �� 18 Record: Mainstream (1080p model) �� 20 Record: Substream �� 22 Alarm: Motion �� 23 Motion Detection �� 25 Motion Detection Tips �� 26 Device: PTZ �� 27 Controlling your PTZ Camera �� 28 Creating a Preset �� 29

Recording Configuration �� 30

Record: Record �� 31 Record: Schedule �� 32 Capture: Capture �� 33

Capture: Schedule �� 34

Playback & Backup �� 35

Search: General �� 36 The Playback Interface �� 37 Playback: Smart �� 39 Search: Events �� 41 Search: Picture �� 42 Playing a Slideshow �� 43

System Configuration �� 44

Display: Output �� 45 Network: Network �� 46 Network: Email �� 48 Network: Email Schedule �� 49 Network: DDNS �� 50 Network: RTSP �� 51 System: NTP �� 52 Device: HDD �� 53 Device: S.M.A.R.T. �� 54 System: General �� 55 System: DST �� 56 System: Users �� 57 Advanced: Maintain �� 58 Advanced: Events �� 59 Advanced: Auto Upgrade �� 60

System Status �� 61

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Contents

System: Info �� 62 System: Channel Info �� 63 System: Record Info �� 64 Search: Log �� 65 Glossary �� 66 Warranty Information �� 71 Helpdesk & Technical Support �� 72

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Live View

Live View is the default display mode

for your DVR. Each camera connected

will be displayed on-screen. You can

check the status or operation of your

DVR and cameras using the icons and

Menu Bar on the Live View screen.

Right-click the mouse to access the

Menu Bar.

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Live View Mode (4 & 8 channel model)

Live View mode is the default display for your DVR. Each camera connected will be displayed (multiple view modes available). You can check the operation of your DVR by using the status icons on the Live View screen. The date and time as well as the name for each camera is also displayed.

Double-click a live video channel to view full screen.

Click & drag a live video channel to reposition it.

To access the Main Menu, right-click the mouse on the Live View screen to display the Menu Bar (see page 8 for more information).

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Camera Toolbar

Status Icons

Menu Bar

1 2 3 4 95 6 7 8

Camera/Group

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Live View Icons & Controls (4 & 8 channel model)

Menu Bar

1. Click this to open the Main Menu.

2. Manually lock your DVR to prevent access

to the Main Menu when “Menu Timeouts” is turned off.

3. Four camera view.

4. Eight camera view (8 channel model only).

5. Six camera and eight camera view (8

channel model only).

6. Click this to repeatedly cycle through each

video channel full screen. Each video channel will be displayed for 5 seconds.

7. Click this to change the volume or mute

the audio (click the speaker icon to mute).

8. Click this to enter playback mode.

9. Click this to start the Startup Wizard.

Status Icons

This icon indicates that the camera is being recorded. Whether it was scheduled, initiated manually or triggered by motion, the icon will be the same.

This icon indicates that your DVR is detecting motion from the camera.

This icon indicates that your DVR is recording at 720p (1280 x 720) resolution.

This icon indicates that your DVR is recording at 1080l (960 x 1080) resolution.

This icon indicates that the channel displaying this message has lost the feed from its camera.

The Camera Toolbar provides quick access to video playback, manual capture, zoom and the ability to change image settings.

To ensure the integrity of your recordings, enter your password and select “Shutdown” when powering off your DVR.

This icon indicates that your DVR is recording at 1080p (1920 x 1080) resolution.

This icon indicates that your DVR does not have a hard drive or it fails to detect the drive that is installed.

VIDEO LOSS

NO HDD

VIDEO LOSS

Camera/Group: In single or four camera

view, move the mouse to the far left or right to reveal the camera/group button. You can cycle through each camera or group of cameras to view.

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Live View Mode (16 channel model)

Live View mode is the default display for your DVR. Each camera connected will be displayed (multiple view modes available). You can check the operation of your DVR by using the status icons on the Live View screen. The date and time as well as the name for each camera is also displayed.

Double-click a live video channel to view full screen.

Click & drag a live video channel to reposition it.

To access the Main Menu, right-click the mouse on the Live View screen to display the Menu Bar (see page 10 for more information).

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Camera Toolbar

Status Icons

Menu Bar

1 2 3 4 95 6 7 8 10 11

Camera/Group

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Live View Icons & Controls (16 channel model)

Menu Bar

1. Click this to open the Main Menu.

2. Manually lock your DVR to prevent access

to the Main Menu when “Menu Timeouts” is turned off.

3. Four camera view.

4. Nine camera view.

5. Twelve camera view.

6. Sixteen camera view.

7. Select from a variety of different camera

layouts available.

8. Click this to repeatedly cycle through each

video channel full screen. Each video channel will be displayed for 5 seconds.

9. Click this to change the volume or mute

the audio (click the speaker icon to mute).

10. Click this to enter playback mode.

11. Click this to start the Startup Wizard.

Status Icons

This icon indicates that the camera is being recorded. Whether it was scheduled, initiated manually or triggered by motion, the icon will be the same.

This icon indicates that your DVR is detecting motion from the camera.

This icon indicates that your DVR is recording at 720p (1280 x 720) resolution.

This icon indicates that your DVR is recording at 1080l (960 x 1080) resolution.

This icon indicates that the channel displaying this message has lost the feed from its camera.

This icon indicates that your DVR is recording at 1080p (1920 x 1080) resolution.

This icon indicates that your DVR does not have a hard drive or it fails to detect the drive that is installed.

VIDEO LOSS

NO HDD

VIDEO LOSS

The Camera Toolbar provides quick access to video playback, manual capture, zoom and the ability to change image settings.

To ensure the integrity of your recordings, enter your password and select “Shutdown” when powering off your DVR.

Camera/Group: In single or four camera

view, move the mouse to the far left or right to reveal the camera/group button. You can cycle through each camera or group of cameras to view.

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Main Menu

The “Main Menu” is where you control the

various actions and options that are avail-

able on your DVR. You can also access pre-

viously recorded video for playback and to

copy to a storage device such as a USB

flash drive. To maintain system integrity, a

firmware upgrade can be performed when

available and access to the “Shutdown”

menu to restart or safely turn off your DVR.

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Main Menu Layout

The various functions and options available, are categorised on the left-hand side of the Menu.

Clicking each category will reveal a number of tabs or sub-categories that can be changed from their default value.

To exit or access the previous menu, rightclick the mouse.

Save changes that have been made or restore default settings.

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Camera Configuration

The camera configuration options are avail-

able in the “Display”, “Record”, “Alarm”

and “Device” menus that are accessible

from the Main Menu. You can change the

resolution, bitrate, OSD (on-screen dis-

play) position as well as image settings for

hue, brightness, contrast and saturation.

Your DVR has controls for detecting mo-

tion, allowing you to define specific are-

as to alert you to a potential threat in and

around your home. You also have the abil-

ity to create one or more zones for privacy.

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Display: Live

Channel: Select a camera that you would like to edit. Channel Name: Enter a name for the camera you’ve selected. It can be

up to 8 characters in length.

Show Name: Leave this enabled to display the camera name in Live

View mode, otherwise click the drop down menu to disable.

Record Title: It’s recommended to leave this enabled, as a timestamp

will be embedded on all video recordings. This allows you to easily identify when events have occurred. You can disable this if you wish.

OSD Position: Allows you to change the position of the camera name on

the Live View screen. Click the “Setup” button then use the mouse to reposition the camera name. Right-click the mouse then click “Save”.

Color: Click the “Setup” button to access the image adjustment tools

available. You will see the following:

Hue: This changes the color mix of the image. Bright: This changes how light the image appears to be. Contrast: This increases the difference between the blackest black and

the whitest white in the image.

Saturation: This alters how much color is displayed in the image. The

higher the saturation, the more bright and vivid colors will appear. Use the slider to adjust each setting. When finished, click the “Save”

button then click “Close” to exit.

Please note: Any changes made to the image settings available will

affect your recordings.

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· Don’t forget to click “Save”

to apply settings.

· Use the “Copy” function to apply all settings to the other cameras.

· Click the “Default” button to revert back to default settings.

· Click the “Close” button to exit the Main Menu.

The configuration options available allow you to name each camera relevant to where it has been installed as well as the ability to adjust image settings such as brightness and contrast. You can also enable covert mode to hide the camera’s image in Live View mode.

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Display: Live

Covert: When enabled, the camera will detect motion and trigger your

DVR to record, but you will not see an image of the camera in Live View mode. This may be suitable if your DVR and TV are displayed in a public area (shop, warehouse, school, etc.), but you don’t want others to see an image from the camera.

Show Time: By default, the date and time is displayed in Live View mode.

You can disable this if you wish.

· Don’t forget to click “Save” to apply settings.

· Use the “Copy” function to apply all settings to the other cameras.

· Click the “Default” button to revert back to default settings.

· Click the “Close” button to exit the Main Menu.

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Display: Privacy Zone

Channel: Select a camera that you would like to edit. Mask Area: To create a mask, click the drop down menu to enable. Area Setup: Click the checkbox on the number of privacy masks that

you want to create. Up to four privacy masks can be created per camera.

Mask Area: Click the “Setup” button to create one or more masks (see

page 17 - Creating a Privacy Mask).

· Don’t forget to click “Save” to apply settings.

· Use the “Copy” function to apply all settings to the other cameras.

· Click the “Default” button to revert back to default settings.

· Click the “Close” button to exit the Main Menu.

This function can be used to obscure all or part of your image for privacy (up to four privacy masks can be created per camera). You can also use this to minimize false triggers when motion is detected. Areas obscured by a mask won’t be shown live or recorded.

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Creating a Privacy Mask

1. Depending on the number of masks that you want to create, each

mask will be numbered. To reposition the mask, click and hold the mask number then move the mask to the desired location.

2. To resize the mask, click and hold the bottom right corner of the mask

then resize to the desired size. You can reposition and resize each mask to overlap each other.

In the example provided on the left, two masks have been created to block out cars and pedestrians adjacent to the front yard of the house. This will minimise false triggers and block movement that is not relevant to entry via the front entrance.

3. When finished, right-click to exit then click “Save” to apply. Areas

obscured by a mask won’t be shown live or recorded (see below left). To remove a mask, click on the relevant checkbox next to “Area Setup”

then click “Save” to apply.

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Click and hold here to reposition the mask to the desired location.

Click and hold here to resize the mask to the desired size.

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Record: Mainstream (720p model)

Channel: Select a camera that you would like to edit. Resolution: By default the recording resolution is automatically select-

ed to match the capabilities of the provided cameras. If you have an older analogue camera connected, lower the resolution to “960 x 480” for NTSC and “960 x 576” for PAL, to match the camera’s recording capability.

FPS: The number of frames per second (fps) that your DVR will record.

The default is 25fps, however you can change this if needed. In the HomeSafe View app, you can select “Mainstream” in Live mode to view your cameras. Lower the frame rate if you’re having issues streaming to your mobile device (lowering the frame rate to 15fps for example, will reduce the bandwidth required without sacrificing image quality).

Bitrate Control: CBR (Constant Bitrate) utilises a fixed bitrate and band-

width to record video. This means your DVR will use the same number of bits throughout the entire recording, regardless of what is happening on-screen. VBR (Variable Bitrate) utilises a bitrate and bandwidth that changes when your DVR is recording. The bitrate will increase or decrease depending on how complex the scene is.

Which method should I choose? Scene complexity can vary significantly

over several hours of recorded video, and the bitrate you select for recording will have an effect on image quality, bandwidth consumption, and hard drive storage. A complex scene with moving action, such as traffic on a city street, or a scene with a lot of contrasting colors, will affect image quality and bandwidth consumption more than a less complex scene, such as an interior room with very little action or movement.

(continued on next page)

· Don’t forget to click “Save” to apply settings.

· Use the “Copy” function to apply all settings to the other cameras.

· Click the “Default” button to revert back to default settings.

· Click the “Close” button to exit the Main Menu.

The functions available here allow you to change the resolution, frame rate and bitrate for each camera connected. By default the recording resolution is automatically selected to fit in with the capabilities of the provided cameras.

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Record: Mainstream (720p model)

· Don’t forget to click “Save” to apply settings.

· Use the “Copy” function to apply all settings to the other cameras.

· Click the “Default” button to revert back to default settings.

· Click the “Close” button to exit the Main Menu.

CBR: This is the default method of control that your DVR will use to re-

cord video. If you have cameras placed in high traffic areas, CBR is the recommended control method. As the bitrate is fixed, the image quality will be consistent throughout the entire recording. This will assist when identifying people or objects.

VBR: If you have cameras placed in low traffic areas, VBR is the recom-

mended control method. As the bitrate is variable, your DVR can use a lower bitrate if there is little to no movement detected. This will result in a lower recording size as well as a lower bandwidth requirement.

When choosing VBR, you can select the recording quality that will define the variable bitrate used. You can select from worst to best.

Bitrate Mode: You have the choice of selecting a predefined or user-de-

fined bitrate. For most instances, the default selection will be suitable.

Bitrate: The amount of data that your DVR will use to record video. The

higher the bitrate, the more space each recording will consume on the hard drive. The default bitrate is 2048Kbps. Change the bitrate if you’re having issues streaming to your mobile device via the HomeSafe View app (when selecting “Mainstream” in Live mode to view your cameras). Decreasing this will consume less bandwidth when streaming.

Audio: Click the checkbox if you have an audio source connected to the

DVR’s audio input(s) (for 8 channel models, this option is only available on camera input 1).

Please note: Selecting the appropriate recording settings is de-

pendent on camera location, lighting conditions and the level of quality required. A certain level of experimentation is recommended to select the best settings for your needs.

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Record: Mainstream (1080p model)

Channel: Select a camera that you would like to edit. Resolution: By default, the recording resolution is automatically select-

ed to match the native capabilities of the provided cameras. If you have an older analogue camera connected, lower the resolution to “960 x 480” for NTSC and “960 x 576” for PAL, to match the camera’s recording capability.

FPS: The number of frames per second (fps) that your DVR will record.

The default is 15fps, however you can change this if needed. In the HomeSafe View app, you can select “Mainstream” in Live mode to view your cameras. Lower the frame rate if you’re having issues streaming to your mobile device (lowering the frame rate to 10fps for example, will reduce the bandwidth required without sacrificing image quality).

Bitrate Control: CBR (Constant Bitrate) utilises a fixed bitrate and band-

width to record video. This means your DVR will use the same number of bits throughout the entire recording, regardless of what is happening on-screen. VBR (Variable Bitrate) utilises a bitrate and bandwidth that changes when your DVR is recording. The bitrate will increase or decrease depending on how complex the scene is.

Which method should I choose? Scene complexity can vary significantly

over several hours of recorded video, and the bitrate you select for recording will have an effect on image quality, bandwidth consumption, and hard drive storage. A complex scene with moving action, such as traffic on a city street, or a scene with a lot of contrasting colors, will affect image quality and bandwidth consumption more than a less complex scene, such as an interior room with very little action or movement.

(continued on next page)

· Don’t forget to click “Save”

to apply settings.

· Use the “Copy” function to apply all settings to the other cameras.

· Click the “Default” button to revert back to default settings.

· Click the “Close” button to exit the Main Menu.

The functions available here allow you to change the resolution, frame rate and bitrate for each camera connected. By default, the recording resolution is automatically selected to match the native capabilities of the provided cameras.

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