Swann DVR4-5100 Easy Setup Manual
DVR4-5100
Four Channel H.264
Digital Video Recorder
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2
FCC Veri cation
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio or television reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver
• Connect the equipment into an outlet on a circuit di erent from that to which the receiver is
connected
• Consult the dealer or an experienced radio/TV technician for help
These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. These devices may not cause harmful interference, and
2. These devices must accept any interference received, including interference that may cause
undesired operation.
IMPORTANT NOTE: Prohibition against eavesdropping
Except for the operations of law enforcement o cers conducted under lawful authority, no person shall
use, either directly or indirectly, a device operated pursuant to the provisions of this Part for the purpose
of overhearing or recording the private conversations of others unless such use is authorized by all of the
parties engaging in the conversation.
WARNING
Modi cations not approved by the party responsible for compliance could void user’s authority to
operate the equipment.
IMPORTANT SAFETY INSTRUCTIONS
• Make sure product is xed correctly and stable if fastened in place
• Do not operate if wires and terminals are exposed
• Do not cover vents on the side or back of the DVR and allow adequate space for ventilation
DEFAULT PASSWORD INFORMATION
To ensure your privacy, this DVR supports password protection.
• The default, all-access username is “admin”. If the DVR asks you to log in before you’ve set a
password, enter admin as your username and leave the password blank. This will give you access to
all areas of the DVR.
• There is no “default” password - until you set a password and enable password protection, the DVR
will not ask you for one.
• To ensure your ongoing privacy, we strongly recommend setting a password as soon as possible.
Choose something that you’ll remember, but that others would be unlikely to guess.
• If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical
Support Telephone Helpdesk - the number is on the back cover.
Before you begin
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Table of Contents
Contents
Before you begin 2
Table of Contents 3
Overview 4
Important Information 6
Layout of the DVR4-5100 8
Layout of the Remote Control 10
Navigating the Menus 12
Navigating the Menus 14
Starting the DVR 16
The Main Menu 18
The Display Setup Menu 20
Record Setup Menu 22
Manual Frame Rate Con guration 23
The Recording Schedule 24
Motion Detection Setup 26
About Motion Detection 27
Motion Detection Area Setup 28
The Network Menu 29
Record (Video) Search 31
File List and Event Log 32
USB Backup 33
Playback 35
Playing Backed Up Footage on a PC 37
Device Management 39
HDD Menu 40
HDD Menu (ctd) 41
PTZ Menu 42
Alarm Con guration Menu 43
Auto Email Setup 45
Mobile Device Con guration 47
System Setup 48
Date and Time 49
User Setup 51
Video / Audio Setups 52
Language 53
System Information 54
Maintain (System Maintenance screen) 55
PTZ Controls 56
Remote Access 58
Remote Access - IP addresses 60
Remote Access via Internet Explorer 62
Remote Access from a Mobile Device 64
Changing or Installing the Hard Drive 66
Troubleshooting 67
Technical Speci cations 68
Warranty Information 69
4
Congratulations on your purchase of this Swann DVR!
You’ve chosen a versatile, powerful and great value security monitoring and
recording solution for your home or business. Let’s just take a moment to talk about
some of the great features that the DVR o ers and some of the things to think about
before installing the system.
10.2”All In One LCD color monitor
This DVR provides a compact all in one solution for security monitoring. The DVR
functions and LCD are combined into the one unit providing a compact footprint
from which to monitor and record.
4 Channel Monitoring and Recording
The DVR can monitor and record f our channels simultaneously. You can con gure
the recording modes for each of the four channels independently. For example, you
could have four channels recording on a schedule, two recording constantly and two
armed to record on motion. Or any other combination you can think of!
Powerful H.264 Compression
The advanced video codec used by the DVR, called H.264, o ers high quality video
les at a fraction of the size of older video codecs such as MPEG-2 or similar. Basically,
this means you can store more footage on the DVR’s hard drive, and that the quality
of that footage can be signi cantly higher than many older video formats. H.264 has
been engineered to provide the highest level of data compression possible (saving
space on your hard drive) whilst maintaining a high image quality.
Powerful Networking and Remote Access Features
The DVR features an Ethernet port, which can be used to connect the DVR to your
local area network (LAN). With the addition of a high-speed Internet service, this
allows you to remotely access the DVR from any high-speed Internet terminal on
Earth! If that isn’t convenient enough, the DVR also features mobile device support,
allowing you to connect to it from a device running Microsoft Windows Mobile
®,
Symbian S60 (3rd/5th editions), iPhone, Blackberry or the increasingly popular Android.
Overview
5
Installation Tips & Tricks
One of the most important things to decide early on is where you’re going to install
the DVR. There are several considerations to make, and some of them con ict with
one another.
• Your DVR needs to be located in a central location to allow you maximum options
when placing your cameras. This is true whether your cameras are connected
via cables or wirelessly - one way, you’ll have to physically install cabling, and
wireless systems still have a limited range.
• On the other hand, your DVR should be installed somewhere secure. If the DVR is
too accessible it could be sabotaged or removed by an intruder.
• Ideally, assuming that you wish to use most features this DVR o ers, it should be
installed close to a network access point. There is, however, no problem using a
long network cable - a Cat 5e Ethernet cable up to approximately three hundred
feet (about 90m) should work. Di erent network cable standards will o er a
longer or shorter range.
10.2” LCD DVR Unit
Remote Control
Operating Instructions
Power Adapter with Cable
Software CD
Network cable
USB Mouse
Security Stickers (4 Pack)
Package Contents
If you are missing any of these components,
contact Swann Communications for assistance.
IMPORTANT: A note about operation:
• We strongly recommend you use a USB mouse (one is included) for setup
and operation of the DVR.
• Your DVR is like a small, keyboardless computer and like most computers,
the fastest and easiest method for navigating through the menus and
their various options is with the mouse.
• Your remote control is ideal for those times your DVR is out of arms reach.
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IMPORTANT GUIDELINES
• Do not expose the DVR to moisture. Water is the arch-enemy of electrical
components and also poses a high risk of electric shock.
• Avoid dusty locations. Dust has a tendency to build up inside the DVR case,
leading to a high risk of failure or even re.
• Only install the DVR in a well ventilated space. The circuitry and hard drive in
the DVR produces a signi cant amount of heat, and this heat needs a way out.
• Do not open the DVR case except to install/swap the hard drive inside. There
are no user serviceable parts inside.
• Never open the case whilst the DVR is plugged in, and never turn the DVR on
whilst the case is open.
• Use only the supplied power adapter. Other adapters may cause damage to
the DVR or cause a re.
• Do not cut or modify any cable for any reason. Doing so will void your
warranty, as well as pose a great risk of re or electrical shock.
• Do not expose the DVR to sudden bumps or shocks (for example, being
dropped). The DVR is as robust as possible, but many of the internal components
are quite fragile.
• Remember that the DVR is, in all likelihood, going to be left on 24 hours a day, 7
days a week. Keep this in mind when choosing a location for installation.
Important Information
7
Default Password Information
To ensure your privacy, this DVR supports password protection.
USERNAME: The default, all-access username is “admin”. If the DVR asks you to
log in before you’ve set a password, enter admin as your username and leave
the password blank. This will give you access to all areas of the DVR.
PASSWORD: There is no “default” password - until you set a password and enable password protection, the DVR will not ask you for one.
To ensure your ongoing privacy, we strongly recommend setting a password
as soon as possible. Choose something that you’ll remember, but that others
would be unlikely to guess.
If you do manage to lock yourself out of the DVR, you’ll need to contact us at
the Swann Technical Support Telephone Helpdesk - the number is on the back
cover.
8
Layout of the DVR4-5100
Front panel - screen controls
1. POWER button: This turns o
power to the screen (but not the
DVR). This is useful if you want to
turn o the screen (a good way to
save power) but leave the DVR on
to record.
2. MENU button: Cycles through the
On-Screen Display (OSD) options
where you can adjust screen
settings like brightness, contrast
and color. Note that these will only
a ect the screen display, not how
the DVR records or displays the
footage. Press the UP or DOWN
button to adjust the setting.
3. UP button: Press to raise the
volume output from the DVR or to
increase a value when viewing an
on-screen display options.
4. DOWN button: Press to lower the
volume output from the DVR or
to decrease a value when viewing
an on-screen display options.
5. IR sensor: This is the Infra-
Red sensor which receives the
commands from your Remote
Control. When using the remote,
make sure you are pointing it at
the unit and that the IR receiver is
visible and not obstructed in any
way.
6. HDD activity light: This is the Hard
Disk Drive activity light. It ashes
red when there is disk activity such
as footage being written to the hard
drive or footage being played back
from the hard drive.
7. PWR (power) light: This light glows
green to indicate when the unit is
ON. This is useful to indicate that the
unit might still be on, even though
you have turned o the monitor
using the POWER button.
8. USB Backup port (side of unit):
This port is for connecting a USB
storage device which can be used
to back up footage from the DVR.
This port is NOT for use by the USB
mouse.
2. MENU button
1. Power Button
7. PWR (power) light
6. HDD activity light
5. IR Sensor
4. DOWN button
3. UP button
8. USB port (Storage)
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1. Hard Disk Drive (HDD) caddy:
Mounted on the back of this
removable panel (caddy) is the hard
drive where the data captured by the
DVR is recorded. This caddy makes
replacing the hard drive easier
but care should taken at all times
when doing so. For information on
replacing or upgrading your HDD,
see “Changing or Installing the
Hard Drive” on page 66
2. Power Connection: For supplying
power to the DVR. Use only the
supplied power adaptor, and do
NOT change or modify it in any
way. Modi cations to your power
supply radically increases the risk
of electrocution or re, and will
immediately void your warranty.
3. RS485: For connecting a PTZ (pan,
tilt, zoom) capable system.
4. LAN Port: To connect an Ethernet
cable, allowing the DVR to be
connected to a local area network.
This network, in turn, can be used
to give the DVR a connection to the
Internet.
5. Power Switch: The power switch
which turns the power to the DVR
on or o . When turning o your DVR,
we recommend you select POWER
OFF from the Maintain screen (see
“Maintain (System Maintenance
screen)” on page 55).
6. USB Mouse Port: For connecting
the included USB mouse (other
standard USB mice will also work).
This port will not accept a USB ash
drive – this port will work with a
mouse only.
7. Audio Input: An RCA mono audio
input channel. This will accept
standard line-level signals (<1V).
8. Audio Output: An RCA mono audio
output channel. This outputs a
standard ‘line-level’ signal, and can
easily be connected to the audio
input on a television or stand-alone
audio device.
9. Video Output: This sends a
composite video signal out of the
DVR for connection to another
monitor or television.
10. CH1 ~ CH4 Video Inputs: These
are the four camera inputs, labelled
as per their channel in the DVR’s
interface. Thus, plug the camera
you want to be associated with
Channel 1 into the port marked CH1
and so on.
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Layout of the Remote Control
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1) 0 ~ 9 (Numeric Buttons): Used to
input numbers. 1 ~ 4 can be used as quick
channel changing buttons in a similar
manner to a television, and these will
work during either live-viewing mode
or playback. Additionally, the numeric
buttons will be used when inputting
any numerical information – most often,
your password.
2) ALL: Activates or deactivates the
entire area shown on screen to be
armed for Motion Detection recording
mode. Motion Detection will need to be
correctly con gured for this button to
function as described.
3, 7, 9 & 10) Arrow Buttons: Moves the
cursor in the appropriate direction when
navigating menus.
4) Rewind: During playback, this will
reverse the footage. Press multiple times
to increase the speed of the reversing.
5) Record: Press to immediately start
recording. This acts as a manual override
to the schedule and motion recording
modes. For a channel to be recorded in
this mode (or any other) it must listed as
‘active’ in the Camera Setup and Record
Setup menus.
6) Menu: One of the primary controls for
navigating through the menus. When in
live-viewing mode, it will enter the main
menu. When pressed in the main menu,
it will return the DVR to live-viewing
mode. Finally, when in a submenu, this
button will return you to the main menu.
8) SEL (Select): The SELECT button is
the equivalent of Enter/Return on a
computer keyboard. Use this button to
(as the name suggests) select an option
in the menus, or to con rm an entry.
11) Mute: Enables or disables the audio
output. This won’t have any e ect on
recordings - if you’ve con gured the DVR
to record audio, then it will continue to
do so while muted - you just won’t hear
it until you un-mute it!
12) Play: If pressed in live-viewing mode,
this will take you directly into playback
mode, and begin playing the most
recent recording. In playback mode, use
it to resume playback after pausing or
stopping a recording.
13) Fast-Forward: During playback, this
will increase the speed of playback. Press
multiple times to increase the speed of
playback further.
14) Stop: In playback mode, pressing
this button will stop playback.
15) Pause: During playback, will pause
the current recording and leave a stillframe on screen. In live-viewing mode,
this will activate the auto-sequence
mode, where the display automatically
cycles through the available camera
signals (this must be correctly con gured
and enabled to function correctly).
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Navigating the Menus
Main Menu
Camera Color Setup
Record Setup
Motion
Area Setup
Search
Playback
File Details File Details
Record
Network
Search
Auto Email
HDD Management
Mobile
PTZ Settings
Alarm Con g
Device
Date & Time Set
User Password
Video Settings
Language
System Information
System Maintenance
System
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There are two main ways to navigate through the menus on the DVR. One is to use
the included USB mouse. This is the fastest and easiest way to navigate through the
menus, make selections and input information. We highly recommend using the
mouse to operate your DVR.
The other way is to use the buttons on the remote control. This is ideal for times
when your DVR is not within reach or you only want to perform basic functions.
USB Mouse
When a USB mouse is attached to the DVR, it allows for easy navigation and operation
of the menus. In this capacity, the mouse functions in a very similar manner to the
mouse attached to a computer. The left mouse button is used to select, con rm
choices and otherwise interact with the menu system. The right mouse button
opens the pop-up menu (when pressed in live-viewing mode) or exits a menu (when
pressed whilst in the menu system).
Remote Control
For an explanation of the functions of the buttons on the remote control, see
“Layout of the Remote Control” on page 10. Many of the controls operate in a
similar manner to controls on a DVD player or similar. However, due to the speci c
and multi-channel nature of the DVR, the functionality of some buttons may not be
immediately obvious.
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IMPORTANT - Remembering to Apply Your Changes
When you’re using the menus to change settings or values, you should click “Apply”
in the bottom right corner to save your changes.
If you do not click “Apply,” a window will pop up asking whether you want to save
your changes. Choose “OK” to save the changes or choose “CANCEL” to discard them.
Always select the APPLY button before leaving a menu
if you want to save the changes that you have made.
There are two reasons why the “Apply” button needs to be expressly selected. For one,
it helps prevent accidental modi cation of the DVR’s settings while you’re navigating
other menus or similar. Secondly, the DVR only checks and loads the settings you’ve
modi ed when the apply button is pressed. This is important to prevent the DVR
operating erratically or performing an unintended operation whilst settings are in
the process of being modi ed.
Using the On-Screen Keyboard
As the DVR doesn’t have a keyboard, when you have to enter text the DVR will present
you an on-screen ‘keyboard’. This will automatically appear when you select a text
eld which allows you to enter a value.
Navigating the Menus
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Getting Started
If you’ve just unpacked your DVR and are not sure where to begin setting up your system,
here’s a quick rundown of the most important things that need to be set up.
• Test your system. Before installing cables into walls, it’s a great idea to plug
everything in and make sure it all works. This is particularly true if you’re using
additional cameras to any that came with the DVR (this DVR is available standalone or in a kit with cameras). We do our very best to ensure that the equipment
reaching you is of the highest quality and will work out of the box, but accidents
do occur in shipping and sometimes components can fail. Better to nd out now
than once everything is screwed in place!
• Then, once the DVR is on and working, the rst thing to do is to set your user
access controls and passwords (see “User Setup” on page 51 for details on
how to do it).
• Set the Date and Time (see “Date and Time” on page 49 for details) to ensure
that, once you start recording, you are able to index and search the recorded
footage easily. Also, if using the DVR’s footage in any legal proceedings, then
having an accurate date and time on your footage becomes quite crucial.
• Check your hardware - speci cally, and most importantly, the hard drive (see
“HDD Menu” on page 40). This is where all your footage will be stored, so it’s
quite important to ensure that it is functioning correctly.
• Setup your recording modes and/or schedule (see “The Recording Schedule”
on page 24) to make sure that the DVR will record what you want it to, and at
the right time.
• OPTIONAL (Advanced Users): Con gure your network settings (see “The
Network Menu” on page 29).
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Once the DVR has been connected to power
it will switch itself on automatically. The DVR
takes approximately 45 seconds to boot up,
during which time the image to the right will
be displayed.
When you rst press a button on the remote
control or click a button on the mouse, the
DVR may ask you to LOGIN.
To get full functionality of the DVR, enter the username ADMIN and leave the
password eld blank. To change the ADMIN password, alter user priviledges or
change whether the DVR requires a secure login or not, see “User Setup” on page
51.
The default mode of the DVR is live-viewing mode. This is the mode which monitors
the images coming from your cameras in real-time, and allows you to con gure your
recording and channel options. The DVR automatically starts in live-viewing mode,
with multi-view enabled.
The rst thing you’ll probably open is the pop-up menu. To access the pop-up
context menu, right-click anywhere on the live-viewing screen, or press the MENU
/ ESC button on the remote control. The pop-up menu lets you quickly access the
following functions, which can be selected by left-clicking the option you want. The
options are described in detail on the following page.
Starting the DVR
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Main Menu: Opens the Main Menu of the DVR. See
page 18.
PTZ: Opens the Pan, Tilt, Zoom controls. The same
function can be accessed by pressing the PTZ button
on the remote control.
PIP (Picture In Picture): Accesses a list of available
PIP modes. You can also access and cycle through
these modes using the PIP button on the remote
control.
Left: The PIP options. 1 x 1 shows one
channel fullscreen with one overlay. 1
x 2 shows one channel fullscreen with
two overlays.
Rec Search: Opens the Record (Video) Search menu, as detailed on “Record (Video) Search”
on page 31.
Mute On/O : Turns the audio on or o .
Manual Rec: Instantly engages manual recording.
Start Rotate: Initiates the automatic display rotation. Channels will be displayed
sequentially on an automatic loop. To set the rotate time, see page “Video / Audio
Setups” on page 52. If Rotate has already been turned on, then this option will
change to Stop Rotate, which will disable the rotate function.
Start Cruise: This will initiate the cruise mode for PTZ devices. You’ll need to have
con gured your PTZ device using the PTZ Con guration menu (page 42) and then
programmed a series of preset points (see “Setting up Cruise Mode” on page 57)
to use as a series of cruise movements.
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The MAIN MENU of the DVR. In this picture, the mouse cursor is currently
highlighting the DISPLAY icon.
“The Display Setup Menu” on page 20: The camera menu contains all the options
for setting up how the DVR interfaces with and displays the images from the cameras
connected to it. This is where channels are enabled or disabled in live viewing, and
where the AUTOSEQ (Automatic Sequence) function can be con gured.
Record Menu:
“Record Setup Menu” on page 22: Where you can con gure the recording
options for the DVR. You can set channels to be armed for recording constantly or on a schedule, and set the recording resolution, quality and size. You can
also enable or disable the associated audio channel. Additionally, the recording function for some or all channels can be disabled entirely.
“About Motion Detection” on page 27: To con gure how and where the
DVR looks for motion. This can be used as (and is recommended as) the primary recording mode of the DVR.
The Main Menu
19
“The Network Menu” on page 29: Where you can con gure the DVR to operate on
your home network and over the Internet. This is the most complex aspect of setting
up the DVR, and requires a good working knowledge of networking methods and
protocols.
“Record (Video) Search” on page 31: Where you look for footage of a speci c
event. You only need to know the date and time that the incident that you are looking for occurred. You need not know exactly - you can specify a range of times and/
or dates. The DVR will list all recordings made in between the start and end points
you specify.
“Device Management” on page 39: Here you can nd the setup and con gurable
options for the devices which can be connected to the DVR. These devices are in
order:
“HDD Menu” on page 40: The hard drive, where you store your footage.
“Alarm Con guration Menu” on page 43: The circumstances which will
trigger the DVR to record or issue an alert of some kind (such as an email).
“PTZ Menu” on page 42: For setting up the DVR to work with Pan, Tilt,
Zoom camera systems.
“Mobile Device Con guration” on page 47: For setting up the DVR for access via a compatible mobile/cell phone.
“System Setup” on page 48: All the remaining options and sub-menus. Here is
where you set the Date and Time and your Password, change the video output settings, change languages, or the automatic maintenance schedule of the DVR.
20
Remember: After making changes to the settings press/click the APPLY button.
The DISPLAY SETUP MENU of the DVR. In this picture, the mouse cursor is
currently highlighting the CH1 title eld.
Naming Channels
You can change the name of any channel from the default (and rather drab) “CHx” to
anything that you would like (up to 8 characters in length). A descriptive name on
each channel often makes it easier to remember what camera is where, and which
channel would have captured an event you might be looking for.
Channel Name: The name that will be displayed over the image from a channel.
Simply highlight this box and enter the new name you would like.
Position: Where the title of the channel is displayed on screen. You can choose
any of the four corners of the display (U-L meaning Up-Left, and D-R
meaning Down-Right).
The Display Setup Menu
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