Swann Technical Support
All Countries E-mail: tech@swannsecurity.com
Telephone Helpdesk
™
plug&playsecurity
Advanced security made easy
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DVR4-1000™
4 Channel Digital Video Recorder
USA toll free
1-800-627-2799
(Su, 2pm-10pm US PT)
(M-Th, 6am-10pm US PT)
(F 6am-2pm US PT)
USA Exchange & Repairs
562-777-2551
(M-F, 9am-5pm US PT)
AUSTRALIA toll free
See http://www.worldtimeserver.com for information on time zones and the
current time in Melbourne, Australia compared to your local time.
1300 138 324
(M 9am-5pm AUS ET)
(Tu-F 1am-5pm AUS ET)
(Sa 1am-9am AUS ET)
NEW ZEALAND toll free
0800 479 266
INTERNATIONAL
+61 3 8412 4610
Operating Instructions
2424
© Swann Communications 2008
SW242-DU2 / SW244-DUX / SW244-DUM
www.swannsecurity.com
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Before You Begin
Warranty Information
FCC Verifi cation:
NOTE: This equipment has been tested and found to comply with the limits for
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna
· Increase the separation between the equipment and the receiver
· Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected
· Consult the dealer or an experienced radio/TV technician for help
These devices comply with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) These devices may not cause harmful interference, and
(2) These devices must accept any interference received, including interference
that may cause undesired operation.
IMPORTANT NOTE: Prohibition against eavesdropping
Except for the operations of law enforcement offi cers conducted under lawful
authority, no person shall use, either directly or indirectly, a device operated pursuant to the provisions of this Part for the purpose of overhearing or recording the
private conversations of others unless such use is authorized by all of the parties
engaging in the conversation.
Swann Communications USA Inc.
12636 Clark Street
Santa Fe Springs CA 90670
USA
Limited Warranty Terms & Conditions
Swann Communications warrants this product against defects in workmanship
and material for a period of one (1) year from it’s original purchase date. You must
present your receipt as proof of date of purchase for warranty validation. Any unit
which proves defective during the stated period will be repaired without charge
for parts or labour or replaced at the sole discretion of Swann. The end user is
responsible for all freight charges incurred to send the product to Swann’s repair
centres. The end user is responsible for all shipping costs incurred when shipping
from and to any country other than the country of origin.
The warranty does not cover any incidental, accidental or consequential damages
arising from the use of or the inability to use this product. Any costs associated with
the fi tting or removal of this product by a tradesman or other person or any other
costs associated with its use are the responsibility of the end user. This warranty
applies to the original purchaser of the product only and is not transferable to any
third party. Unauthorized end user or third party modifi cations to any component
or evidence of misuse or abuse of the device will render all warranties void.
Swann Communications PTY. LTD.
Building 4, 650 Church Street,
Richmond, Victoria 3121
Australia
WARNING: Modifi cations not approved by the party responsible for compliance
could void user’s authority to operate the equipment.
IMPORTANT SAFETY INSTRUCTIONS:
· Make sure product is fi xed correctly and stable if fastened in place
· Do not operate if wires and terminals are exposed
· Do not cover vents on the side or back of the DVR and allow adequate space for
ventilation
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By law some countries do not allow limitations on certain exclusions in this warranty.
Where applicable by local laws, regulations and legal rights will take precedence.
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Technical Specifications
Contents
Video/Audio
Video Format: NTSC / PAL depending on region
Operating System: Embedded RTOS
Video Input: BNC x 4
Audio Input: RCA x 1, Line-In
Video Output: BNC x 1
Audio Output: RCA x 1, Line-Out
Display and Recording
Display Frame: NTSC: 120 fps (4 × 30 fps)
PAL: 100 fps (4 × 25 fps)
Global Recording Frame Rate: NTSC: Max. 60 fps
PAL: Max. 50 fps
Video Operation Duplex : Record, Playback
Display Resolution: NTSC: 640 x 448
PAL: 640 x 544
Recording Resolution: NTSC: 640x224
PAL: 640x272
Compression Format: Modifi ed MJPEG
Size per frame: Normal: 12K Bytes
High: 15K Bytes
Highest: 20K Bytes
General
HDD Interface: SATA HDD x 1
Backup Method: USB Flash Drive, Thumbdrive (up to 2GB max)
Search Mode: Time/Date, Event
Full Screen: Yes
Motion Detect: Yes
Loss Detect: Yes
Auto Switching: Yes
Buzzer Output: Yes
Brightness Adjust: Yes
Contrast Adjust: Yes
Recovery Mode: Auto Restore Record on power failure
DC Input: DC 12V
Dimensions: 8.6” x 11.3” x 2”
220mm x 288mm x 50mm
Weight: 3.3lbs
1.5kg
Before You Begin 2
Contents 3
Package Contents 4
DVR Layout 5
Front Panel 5
Rear Panel 5
Remote Control Layout 6
Connections & Installation
Connecting Cameras and Power Adapter 7
Connecting the DVR to a TV Monitor 8
Turning the DVR On/Off and Auto Recovery 8
Image Display 9
Single Camera View 9
Multi Camera View 9
Installing or Changing a Hard Drive 10
Starting the DVR With a New Hard Drive 11
Menu Operation 12
Accessing and Navigating the Menu System 12
Camera Menu 12
Record Menu 13
Motion Detection Menu 14
Screen Menu 15
Audio Menu 15
System Menu 16
Time Search 17
Exit Menu 17
Backing Up Footage to PC
Backup Footage 18
Viewing Backup Footage on a PC 19
Using the VVFPlayer software 19
VVFPlayer Interface 19
Extract footage from a larger video clip 20
Exporting an AVI fi le 20
Troubleshooting Guide 21
Technical Specifi cations 22
Warranty Information 23
Technical Support Details 24
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Package Contents
Troubleshooting Guide
DVR4-1000™ Unit
Remote Control
Operating Instructions
Easy Setup Guide
Power Adapter with Cable
Software CD
BNC to RCA Video Cable
Operating Instructions
Security Stickers
If you are missing any of the components above, contact Swann
Communications for assistance.
Problem: The Power light keeps blinking red.
Solution: Ensure you are using the correct Power Adapter provided for the DVR.
If you have purchased the DVR as part of a kit, make sure the cameras are operating on a separate Power Adapter. The larger power adapter with higher amps
is designed specifi cally for the DVR.
Problem: The hard drive is not working.
Solution: Ensure the DVR is using the correct Power Adapter supplied. Open
the DVR and ensure the SATA cable is connected to the DVR and Hard Drive.
Problem: The hard drive usage is at 100% and will not record.
Solution: Format the hard drive or set the hard drive to overwrite mode.
Problem: I can only see a blue screen where my camera should be.
Solution: If only 1 camera view is blue, the DVR is not receiving that camera’s
signal. Check that the camera connections on the back of the DVR are secure.
Ensure the camera is plugged in and has power.
Problem: The DVR will not turn on.
Solution: Make sure you are using the correct Power Adapter for the DVR. Try
a second power outlet. Check the connections on the back of the DVR.
Problem: My DVR does not save footage more than a few days old.
Solution: Change the quality settings to Normal, lower the camera frame rates
or enable motion recording to conserve hard drive space.
Problem: I want to format my Hard Drive but I don’t remember the password.
Solution: The default password is “111111”. Swann recommends changing
the default password to prevent tampering or unauthorized use.
Problem: I am using wireless cameras and the DVR keeps beeping and motion
records all the time.
Solution: Analog wireless cameras suffer from interference. The DVR interprets
the change of image as motion and records. Swann recommends the use of wired
cameras or digital wireless cameras such as the ADW-300 for DVR recording.
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