Swann ADW-300-X User Manual

Help Desk / Support Details
Swann Technical Support
All Countries E-mail: tech@swann.com.au
T elephone Helpdesk
UNITED ST ATES toll free
1-800-627-2799 1-877-274-3695
(Su, 2pm-10pm US PT)
(M-Th, 6am-10pm US PT)
(F 6am-2pm US PT)
USA Exchange & Repairs
562-777-2551
(M-F, 9am-5pm US PT)
See http://www.worldtimeserver.com for information on different time zones
and the time in Melbourne Australia compare to your local time.
WARNING: IMPORTANT NOTICE ABOUT CORRECT USE OF POWER ADAPTER
The correct orientation for the enclosed power
adapter is in a vertical
or fl oor mount position.
L’orientation correcte pour L’adapteur
secteur fourni est dans une position
verticale ou plancher-monte.
AUSTRALIA toll free
1300 138 324
(M 9am-5pm AUS ET)
(Tu-F 1am-5pm AUS ET)
(Sa 1am-9am AUS ET)
New Zealand toll free
0800 479 266
International
+61 3 8412 4610
La orientacion correcta para el
adaptador electrico incluido es en
posicion vertical o instalado en el
suelo.
English
ADW-300/X
Extra Digital Wireless Camera
Wireless Outdoor Camera
STOP
Has the answers
Warranty Information
Swann Communications U.S.A. Inc.
12636 Clark Street
Santa Fe Springs, CA 90670 USA
1-800-627-2799
Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from it’s original purchase date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The repair or replacement will be warranted for either ninety days or the remainder of the original one year warranty period, whichever is longer. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin. The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. Any costs associated with the fi tting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferrable to any third party. Unauthorised end user or third party modifi cations to any component or evidence of misuse or abuse of the device will render all warranties void.
www.swannsecurity.com
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Swann Communications PTY. LTD.
Building 4, 650 Church Street,
Richmond, Victoria 3121 Australia
1300 138 324
EN15102008
If this device does not work when you fi rst plug it in, do not take it back to the store.
Contact the Swann Helpdesk using our fast e-mail servic tech@swannsecurity.com or call us on one of the Toll-Free numbers shown on the back cover of this booklet.
Most problems can be quickly and easily fi xed with a simple e-mail or a quick chat with one of our friendly technical staff. (Toll-Free available in the US and Australia only)
Note: Wireless Networks (WiFi) may interfere with and/or experience interference caused by the transmitter in this unit. Changing the receiver to another channel/frequency or setting the Wireless Network (i.e. Wireless Access Point) to a frequency further away from the camera’s set frequency can alleviate this problem. Consult the documentation of your Wireless LAN device for information on how to change the transmission frequency.
Installation Guide
Index
Troubleshooting (cont)
Introduction Package Contents Important Safety Instructions Camera & Receiver Layout Installation Pairing Cameras Troubleshooting, Hints & Tips Technical Specifi cations Help Desk / Support Details Warranty Information
2 2 3 4 4 5 6 7 Back Cover Back Cover
Introduction
Thank you for purchasing the Extra ADW-300 Digital Wireless Camera by Swann. The ADW-300 represents a leap forward in Wireless Security with improved reception and reliable transmission of digital signals. Please read this user manual carefully before installing or using these units.
Important Safety Precautions: Please read before installing and using this product. Damages caused by non-compliance with this operating manual will void the warranty . We will not assume any liability for damages to items or persons caused by improper handling or non-compliance with the safety notices. Any warranty claim will be null and void in such cases.
Package Contents
• 1 x Wireless Camera
• 1 x Camera Stand
• 1 x AC/DC Adaptor for Camera
• 1 x Antenna
• Quick Start Guide & Accessories
If any of these items are missing, please contact your Swann for assistance.
This section offers some helpful information to overcome most of the problems you may encounter. About 2.4GHz Digital Wireless Signal: This innovative digital wireless solution integrates advance Frequency Hopping
Spread Spectrum (FHSS) technology. This technology greatly reduces the interference that comes from other devices using the same radio frequency (2.4GHz), e.g. WIFI, Bluetooth, Zigbee, cordless phone etc. Y ou now can enjoy a more pleasant wireless surveillance quality without fl icking and noisy image. However , weaker signal (lag or still image) can be observed yet from time to time, depending on the environment where the system is installed. Complied with FCC part 15.247, ETSI (EN) 300 328, audio / video signals transmitted out about or over 500 ft / 150 m in line of sight should be supported. Line of sight installation, though, is usually not a common practice. Factors affecting transmission include microwave ovens or other high frequency electromagnetic waves. Reinforced concrete walls, large scale metal products and metal furniture should not be located near the camera or the receiver. Obstacles as a person passing through may cause an unstable signal.
How do I improve the wireless signal quality? If possible, remove obstacles in between camera and receiver that might defl ect the signal. These could include furniture, cabinets, and walls. If you feel the wireless signal is not good enough, place the receiver at a new angle or readjust its position to make an improvement. Or simply relocate the cam­era closer to the receiver.
How to improve the image quality? On QVGA size (X2, zoom IN), pixel scattering is unavoidable. However, you can try to zoom out the image to VGA size. By doing so, more pixels can be scattered on the monitor or have the best display performance, 32 inch or smaller monitor / TV is suggested.
Technical Specifi cations
Image
Image Sensor 1/4” CMOS Sensor Video Quality 380 TV Lines No. of Effective Pixels 640 x 480 (VGA) / 320 x 240 (QVGA) Minimum Illumination 2 Lux Color, 0 Lux B&W Day/Night Mode Automatic Lens F3.6mm Viewing Angle H:53°,V:40°
Night Vision
Number of Infra-Red LEDs 24 Infra-Red Wavelength 850nm Night Vision Distance 25’ (8m)
General
Power Supply DC 5V Operating Temperature 14°F to 122°F, 10°C +50°C Dimensions - Camera 6.3” x 2.5” x 6.3”, 160x63x161mm Weight 0.7lbs, 320g PC Out USB Compatible TV Out 3.5mm jack to RCA
NOTE:
All jurisdictions have specifi c laws and regulations relating to the use of cameras. Before using any camera for any purpose, it is the buyer’s responsibility to be aware of all appli­cable laws and regulations that prohibit or limit the use of cameras and to comply with the applicable laws and regulations. The legality of watching people other than yourself changes from country to country and even state to state. Contact your local government’s privacy information body or your local Police for more information on what if any restrictions you may face.
2
Wireless
Reception Range 165’, 50m Frequency 2.4GHz Transmission Channels Frequency Hopping GFSK
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Troubleshooting, Hints & Tips
Important Safety Precautions
Before requesting service, please make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do notsolve the problem, please contact us.
Problem Possible Causes Remedies System message
shows ”NO Connection”
No power supply to corresponding camera(s)
First identify the channel number, fi nd nd the corresponding camera. If camera power status indicator (RED LED) is off, check power adapter and power cable connection.
Channel is not paired with camera yet
First identify camera has no image, draw the camera near the receiver then pair the camera to desired channel. See page 5 for detail. Once pairing completed and camera is picked up by the receiver, camera status indicator (GREEN LED)
will light up. Service out of range Draw the camera near the receiver Signal been blocked If possible, remove major obstacles
between the camera and the receiver. Or
relocate the camera to proper location.
Low signal or unstable signal
Camera antenna connection loss
Antenna directional limitation
Secure camera antenna to camera body
tightly .
Adjust camera antenna and receiver
position. Signal being blocked If possible, remove major obstacles
between camera and receiver. Or relocate
the camera to proper location. Strong radio signal near byKeep WIFI router away from the camera
and/or receiver. Strong electromagnetic
interference nearby
Keep working motors (hair dryer/heat fan/
air conditioner/water pump) or microwave
oven away from the camera and/or
receiver.
Channel(s) disappear during auto or manual
Scan channel(s) been set OFF
Go to the receiver menu and enable
the correct channel(s). See receiver
instructions for details.
scan Dim/over-bright
image at night time
Low light vision distance too short/too far
Ideal low light vision distance is from 9ft
/ 3m to 25ft / 8m. Adjust the camera to
have camera view fi t in this distance.
Please read before installing and using this Product. Damage caused by non-compliance with this operating manual will void the warranty. W e will not assume any liability for damages to items or persons caused by improper handling or non-compliance with the safety notices. Any warranty claim will be null and void in such cases.
1. Do not drop, puncture or disassemble the camera or receiver; otherwise the warranty will be voided.
2. Keep adapters away from moisture.
3. Never tug on the power cords. Use the plug to unplug it from the wall outlet.
4. Do not expose the camera or receiver to extreme high temperatures or aim the lens in direct sunlight. Doing so may damage the camera.
5. Use the devices with care. Avoid pressing hard on the camera or receiver body.
6. For your own safety, avoid using the camera or power of f the camera when there is a storm or lightning.
7. Remove the power adapter during long periods between usages.
8. Use only the accessories and power adapters supplied by the manufacturer.
9. To meet the regulations pertaining to parental responsibility, keep the devices out of the reach of infants.
10. Check power cables do not get crushed or damaged by sharp edges whenever the devices are in operation.
FCC Compliance Statement: This device complies with Part 15 of the FCC Rules. Operation is subjected to the following two conditions: (1) this device may not cause harmful
interference, and
(2) this device must accept any
interference received, including interference that may cause undesired operation.
FCC/CE WARNING
This equipment has been tested and found to comply with limits for a Class B digital device, pursuant to Part 15 of the FCC rules and ETSI (EN) 300 328. These limits are designed to provide reasonable protection against harmful interference in residential installations. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television equipment reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Move the equipment away from the receiver.
- Plug the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/television technician for additional suggestions.
Y ou are cautioned that any change or modifi cations to the equipment not expressly approved by the party responsible for compliance could void Your authority to operate such equipment.
Disposal
If the camera system no longer functions or can no longer be repaired, it must be disposed of according to the valid statutory regulations. Disposal of spent batteries / accumulators:
Y ou are required by law (Battery Ordinance) to return all spent batteries and accumulators. Disposing of spent batteries/accumulators with common household waste is prohibited! Batteries/accumulators that contain hazardous substances are marked with the symbols on the side. These symbols indicate that it is prohibited to dispose of these batteries/ accumulators in the household waste. The abbreviations for the respective heavy metals are: Cd= cadmium, Hg= mercury, Pb= lead. You can return spent batteries and accumulators that can no longer be charged to the designated collection points in your community, outlets or wherever batteries or accumulators are sold. Following these instructions will allow you to fulfi l the legal requirements and contribute to the protection of our environment!
Products with CE Marking comply with EMC Directive (2004/108/EC); Low Voltage Directive (73/23/EEC); R&TTE(1999/5/EC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following European Norms: EMC: EN 301 489 LVD: EN 60950 Radio: EN 300 328
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3
Camera & Receiver Layout
Pairing Cameras
Installation
Hardware Set Up
Back side
Camera Parts
1. Camera Lens
2. IR LED
3. Antenna
4. Power Jack
5. Camera Stand
6. 1 CDS
7. Microphone
8. Cam Pair
9. Power adaptor
10. Power LED
11. U holder / U holder screw
12. T- bolt
13. Sunshield
Pairing Camera(s)
This function is available for multi-camera users It is highly recommended to pair the camera before
hardware installation.
Before pairing the camera, make sure camera is power
ON, camera status indicators shown:
A. Simply pair the camera by selecting the desired channel in the
OSD menu of the existing receiver (not included).
B. Only assign one camera to one channel. Channel memory will be
overwritten if the next camera is assigned to the same channel.
C. Pairing new camera to channel 3, settings as shown:
D. Press
(Pair).
E. System will count down within 60 seconds, system message as
shown:
60
F. Within 10 seconds, press the Pair Key on
the back of camera.
Camera Assembly / Adjustment
A. Loosen U holder screws; slide the sunshield to ideal position. B. U bracket can be installed on camera top side for ceiling mount. C. Secure U holder with screws when done. D. Adjust camera for proper view angle. Secure the stand with T-bolt when done.
Camera Wall / Ceiling Mounting
A. Secure camera stand to the wall B. Secure camera U bracket to the
stand.
C. Adjust proper view angle then
secure the joint with T-bolt.
Connect Antenna & Power Adapter
A. Secure Antenna to the camera B. Connect the Power Adapter included in this pack to the camera C. Plug in Power Adapter to power
point
4
Reset
G. Once pairing completed, camera and
receiver status indicators appear as shown
Reset
A. Select the item “Reset” in the menu. B. Press
.
C. The original default settings of the system will be restored.
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