Swann ADS-460 Instruction Manual
1 2 3
4 5 6
7 8 9
SwannEye HD
EN
INSTRUCTION MANUAL
Important Information
FCC Verification
This equipment has been tested and found to comply with the limits for
Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions:
• These devices may not cause harmful interference
• These devices must accept any interference received, including interference that may cause undesired operation
Important Note:
All jurisdictions have specific laws and regulations relating to the use
of cameras. Before using any camera for any purpose, it is the buyer’s
responsibility to be aware of all applicable laws and regulations that
prohibit or limit the use of cameras and to comply with the applicable
laws and regulations.
FCC Regulation (for USA): Prohibition against eavesdropping
Except for the operations of law enforcement officers conducted under
lawful authority, no person shall use, either directly or indirectly, a device operated pursuant to the provisions of this Part for the purpose
of overhearing or recording the private conversations of others unless
such use is authorized by all of the parties engaging in the conversation.
Warning
Modifications not approved by the party responsible for compliance
could void user’s authority to operate the equipment.
Important Safety Instructions
• Make sure product is fixed correctly and stable if fastened in place
• Do not operate if wires and terminals are exposed
• Do not cover vents on the back of the device and allow adequate
space for ventilation
Default Password Information
To ensure your privacy, this device supports password protection.
The default, all-access username is admin, the default password is
123456. This is the camera’s password - not your account password!
To ensure your ongoing privacy, we strongly recommend setting a password as soon as possible. Choose something that you’ll remember, but
that others would be unlikely to guess.
Contents
Installing the SwannEye HD Pro Software (PC)
Included with the camera is the SwannEye HD Pro software for the PC. Have a look at the following instructions for installation
onto your computer.
Note: If you have already downloaded and installed the SwannEye HD Pro software from our website, you don’t need to install
it from the CD.
(1) Insert the included CD into your PC’s optical drive.
(2) When prompted by Windows as to what action to take, select “AUTORUN”.
(3) From the menu, select “Install the SwannEye HD Pro Software”. If the auto-run menu isn’t enabled on your system, you can
access the optical drive from “My Computer”, then select the PC folder on the CD and run the installer directly.
(4) You will see a series of dialogue windows similar or identical to those shown below.
Installing the SwannEye HD Pro Software (Mac) Registering an Account
Using the SwannEye HD Pro Software The Live View Interface
Important Information 2
Contents 3
Installing the SwannEye HD Pro Software (PC) 4
Installing the SwannEye HD Pro Software (Mac) 5
Registering an Account 6
Using the SwannEye HD Pro Software 7
The Live View Interface 9
The Control Panel & Sharing your Snapshots 11
Recording to a Memory Card 12
Advanced Settings: Name 13
Advanced Settings: Date & Time 13
Advanced Settings: Video 14
Advanced Settings: Audio 15
Advanced Settings: Ethernet 16
Advanced Settings: Wi-Fi 17
Advanced Settings: Device 18
Resetting your Camera 18
Using the SwannEye HD Mobile App 19
SwannEye HD Mobile App: Settings 21
Accessing the Camera with your Internet Browser 22
Mounting the ADS-460 24
Troubleshooting 25
Warranty Information 26
Helpdesk/Technical Support 27
(5) You may be asked by “User Account Control (UAC)” whether you will allow the SwannEye installer to make changes - choose
“Allow” or “OK”. Follow the on-screen prompts to complete the installation. A “SwannEye HD Pro” icon will be placed on your
desktop when the software has completed installation. You are now ready to register for an account - see “Registering an Account” on page 6 for details.
Included with the camera is the SwannEye HD Pro software for the Mac. Have a look at the following instructions for installation onto your computer.
The easiest way to install SwannEye HD Pro is to go to the App Store and search for SwannEye HD. Once you find the app, click
the “Free” button to install it on your Mac. Once this is done, see Step 1 of Registering an Account” on page 6 for details.
Note: If you have already downloaded and installed the SwannEye HD Pro software from the App Store, you don’t need to install
it from the CD.
If you don’t have access to the App Store, follow these steps to install SwannEye HD Pro.
(1) Insert the included CD into your Mac’s optical drive.
(2) Open the CD’s contents by clicking on the CD drive icon.
(3) Open the folder named “Mac”. Here you will find the “SwannEye HD Pro” software. Click and drag it onto your desktop or in
a location that you would like to keep it.
(4) No installation is required. Just double-click the software to run it. You are now ready to register for an account - see “Reg-
istering an Account” on page 6 for details.
(1) Double-click the “SwannEye HD Pro” icon located on your desktop. The login screen is the first thing you will see when you
start the SwannEye HD software.
(2) The login screen will appear as soon as the software has loaded (see below).
(3) Click the “Register account” button to commence registration.
(4) The “Device No.” and
“Verification No.” are printed on a sticker that is located on the camera. It will look
something like this:
(5) Input the “Device
No.” and “Verification
No.” located on the
sticker. Note; both are
case sensitive. Only one
camera is required to
register an account, but
additional cameras can
be added later.
(6) Choose a username. Your username can be any combination of letters and numbers up to (11) eleven characters in length.
Usernames are case sensitive.
(7) Choose a password and confirm in the field below. Like the username, passwords are case sensitive.
(8) Enter a valid email address. If you forget your password, this is how we can contact you.
(9) When you’re done, click the “Submit” button to close the registration window and to register your account.
If you’ve made a mistake copying down the codes, you will see an error message after clicking the “Submit” button. If this
happens, your account will not be registered. To retry, just restart the registration process.
The following instructions apply to both the PC
and Mac versions of the SwannEye HD Pro software. When you run the software, you will be taken directly to the login screen.
User Name/Password: This is the username
and password you’ll either have registered or
will register to connect to your camera. Until a
camera is paired to a registered account, it can’t
be accessed remotely.
Remember: When ticked, the software will
remember the username and password last used
to login to it, and will have these fields filled when
the software is re-opened.
Auto Login: Rather than having to login each time you open the software, ticking this box will retain your username/password
combination and automatically login to your account upon opening the software.
Register Account: Takes you to the registration window. Click here if you need to register an account (if this is the first SwannEye
camera you’re connecting up, then you’ll need to register an account).
Forgot Password: We all forget things sometimes. The good news is it’s pretty easy to get your password back - just click here
and we’ll email your password back to the email address you used when you registered the account.
Reset Account: This option allows you to reset your entire account and will take all the settings for your camera back to their
factory defaults.
When you login to the SwannEye HD Pro software, you will be taken to the camera list.
(1) Refresh Device: Re-scans the connection to all cameras on
your list.
(2) Add Device: Allows you add additional cameras to your list.
(3) Camera Name: The electronic ID (EID) of the camera.
(4) Open Folder: Quick access to the local recordings folder.
The location of the local recordings folder can be set in the
“Program Settings” menu.
(5) Set Attribute: Allows you to provide a local name for the
camera, as well as changing the settings for both video and
audio. You can also change the time zone and the IP address
settings for your wired or wireless network.
(6) Set Administrator: Allows you to change the administrator
username and password.
(7) Set Video Password: Allows you to set a password to view
an encrypted live stream from the camera.
(8) Open Folder: Quick access to the local recordings folder.
The location of the local recordings folder can be set in the
“Program Settings” menu.
(9) Set Attribute: Allows you to provide a local name for the
camera, as well as changing the settings for video and audio.
(10) Delete Device: This option will delete your current ac-
count, as well as the camera(s) that you have registered. If you
choose this option, you will need to register a new account.
(11) Play: Press this button to view a live image from your cam-
era. If you have more than one camera, in quad mode click a
screen then click play on the camera to start it in that section
of the screen.
The camera(s) connected to your wired or wireless network will be displayed under “LAN”, and
the camera(s) that you have registered to your account, will be displayed under “WAN”. If you have
renamed the camera(s) and/or added additional
cameras, the software will reflect this.
1
2 345 6
7
The Live View Interface is the primary window
for accessing the camera. From here, you will be
able to preview live images in near-real time.
(1) Photo: Takes a snapshot of what’s on the screen and saves
it to your local computer.
(2) Start Record: Initiates local recording. Click again to stop
recording.
(3) Stop Watching/Start Watching: Turns off the live viewing
from the camera. Click again to turn on live viewing.
(4) Close Listen/Start Listen: Toggles the audio monitoring ca-
pabilities of the camera off and on.
(5) Close Speak/Start Speak: Toggles the intercom function off
and on (not supported on ADS-460).
(6) Single/Quad Screen: If you have multiple cameras con-
nected to your wired or wireless network, or if you have more
than one camera registered to your account, click this button
to view them in quad screen mode. You will need to click on
each section of the quad screen to select it then click “Start
Watching” to see that camera live. Click again to return to a
single live view.
(7) Signal Strength: Indicates the robustness of the connection
to the camera, much the same way as a cell phone indicates
its connection to the network. Higher quality images are available when the signal strength is strong.
10 11 12
13 14 15
16 17 18
The Control Panel & Sharing your Snapshots Recording to a Memory Card
Advanced Settings: Name
1 2 3 4 5 6 7
(1) HD Mode: Click this if you would like to view the live image at 720P (1280 x 720) resolution. This is the highest quality avail-
able. Selecting this will require a fast internet connection with more bandwidth and higher bitrates.
(2) Clear Mode: Click this if you would like to view the image at VGA (640 x 480) resolution. Select this for a high quality image
at a bandwidth friendly bitrate.
(3) Smooth Mode: Click this if you like to view the image at QVGA (320 x 240) resolution. Selecting this will produce a lower
quality image but at a much smoother frame rate.
(4) Advanced Settings: Click this if you would like to change the resolution, image quality, bit rate and bandwidth file size man-
ually. Changing the bandwidth file size, may help if you are viewing the camera from a remote location.
(5) Program Settings: Click this to change the save location for all your local recordings. You can also alter the video recording
length, enable live video fluency optimisation and to clear the administrator and video encryption password.
(6) Help: Click this to access an electronic version of the user manual.
(7) Home Page: Click this to access the Swann website.
Double-click the live image to view full-screen. Double-click again to view in a window. Just be aware, the on-screen controls will not appear when viewing full-screen.
The control panel is primarily used with the Pan & Tilt model (ADS-445), therefore not all of the
controls are compatible with the other cameras. To activate the control, move your mouse to the
lower right side of the main screen and it will appear automatically.
(1) Control Pad: Use the control pad to adjust the Pan/Tilt of the camera. You can click on the di-
rectional pad to move the camera up/down and left/right. Press the centre button to return the
camera to its original position (ADS-445 only).
(2) Enlarge: Click this to digital zoom during live view.
(3) Reduce: Click this to go back to normal view.
(4) Horizontal Patrol: Click this to start the camera patrolling in a left and right movement. Click
again to stop patrolling (ADS-445 only).
(5) Vertical Patrol: Click this to start the camera patrolling in an up and down movement. Click
again to stop patrolling (ADS-445 only).
(6) Position Presets: Allows you to have up to four (4) different preset positions. Use the control
pad to position the camera to a different position, then press the “+” symbol on one of the buttons
to assign the preset. You will see a thumbnail image placed over the preset button (ADS-445 only).
1
2 3
4 5
6
1
2
3
Each time you press the “Photo” button, a snapshot will be displayed on the bottom
left of the Live View Interface. You have the option of opening the folder to access the
snapshot or to share the snapshot on Facebook or Twitter.
(1) Display Thumbnails: Click this to display all the snapshots that you have taken.
(2) Share: Click this to share the snapshot on Facebook or Twitter; you will need to en-
ter your account details to make this feature work.
(3) Open Folder: Quick access to the local recordings folder.
You can use the camera’s memory card slot to set up an automatic recording solution. This requires a SD or Micro-SD card to
be inserted into the camera. For the ADS-460 - see “Accessing the Micro-SD Card Slot” in the quick start guide for details. SD
and Micro-SD cards up to 32GB are supported.
By default, the camera will save images and short videos any time it detects an alarm event. The default alarm event it will
detect is triggered by motion detection - the default sensitivity is 5 (on a scale of 1 - 10 with 1 being lowest and 10 being highest).
After logging into your account, click the “Set Attribute” button for the camera displayed under “LAN”, then click the “Alarm”
tab. Please note; for security reasons the alarm function is only available for cameras displayed under “LAN”.
You must be connected to the same network as the camera to make these changes.
By default, the camera will capture a short video and five snapshots
of each motion event.
Video Record/Image Capture: Whether the camera will attempt to
record images and/or video when it detects a motion event.
Set Record/Set Snap: Choose the quality, number of and duration
(video) of the recordings/images captured by the camera.
Storage: What you’d like the camera to do when it’s filled the memory
card. Choose to stop storing new images or overwrite old ones.
FTP Transfer: Configure the camera to upload to an FTP server. This is recommended for advanced users to enable.
Send Mail: You can configure the camera to send images/videos as an email attachment. Before doing so, ensure that there
will be either a small number of emails or that you’ve got a lot of storage space available. If you select this option you will need
to set details including your email address and email account logon details. Consult with your ISP (Internet Service Provider)
for this information.
Local Name: Type a name that you would like to apply for your camera.
Ethernet/Wi-Fi IP address: This will display the IP address assigned to the
camera.
WAN Status: This will indicate the camera’s current connection to the Inter-
net. “Online” indicates that the camera is connected to the Internet, “Offline”
indicates that the camera is either not connected to the Internet or that the
internet is currently turned off.
Current firmware version: Displays the current firmware version.
MAC Address: The MAC address is a unique number that is assigned to the
camera. This is not displayed on all versions of the software.
Advanced Settings: Date & Time
Date & Time: Allows you to change the date and time.
Time Zone: Allows you to select the correct time zone for your area.
Advanced Settings: Video
Video format: Select MPEG4 or H.264. Both options offer the same level of
quality and compression.
Video size: You can select how large the image sent from the camera is. Set-
ting a high resolution requires a higher data rate to properly stream images.
Max frame rate: The frame rate is a measurement of how many individual im-
ages are sent to the camera each second. Anything above 15 frames per second (fps) looks like smooth video, with 25 - 30 being typical for TV broadcasts.
The max frame rate setting will limit the number of frames sent to whatever
you set it to.
Bandwidth: How much data the camera will send. More data will lead to a potentially higher quality image, allowing for
higher resolutions, quality settings and frame rate.
Video quality: How much information will be sent per-pixel. High quality settings look great, but the bandwidth required
to send the image will be much higher. This is also going to depend on the speed of your Internet connection. Adjusting
the video quality may produce a smoother looking image.
Power frequency: Set this to the frequency of AC power in your area. Some devices (such as TV screens) will flicker if this
is not set correctly. For the USA and Canada, set this to 60Hz. For Australia and the UK, set this to 50Hz.
Video inversion: You can choose to flip the image horizontally, vertically or both.
Constant/Variable video stream rate: Whether the data rate will adapt to the amount of information in the video.
With time stamp: When selected, the time stamp will be broadcast over the camera’s image.
Enable AU (Access Unit) header: Toggles this option on and off. An AU header is an advanced networking option - if you
don’t know what it means, we suggest disabling this.
Accelerate the video stream: Applies additional streamlining to the way the video signal is sent. This will increase the
performance at the cost of stability. If the stream becomes unstable, disable this option.
Advanced Settings: Audio
Audio input enable: Toggles the microphone on and off. While off, the camera
won’t transmit any audio information.
Split the voice stream: Alters the way the audio information is streamed with
the video. If you‘re having problems with audio streaming and fidelity, this
option will help.
Audio input gain: How much amplification is applied to the audio signal. A
high gain makes it possible to hear softer noises, but increasing the gain
decreases the audio fidelity, and may distort the sounds dramatically.
Audio output enable: Click this to enable the audio output on the camera
(ADS-445 & ADS-455 only).
All connections can play audio output: Click this to enable audio output on all
devices streaming live video from the camera (ADS-445 & ADS-455 only).
Audio output gain: Click this to increase or decrease the output volume (ADS-
445 & ADS-455 only).
Advanced Settings: Ethernet
Obtain IP Address automatically: Your wired router will automatically assign
an IP address to the camera. This option is enabled by default and is the
recommended way for the camera to receive an IP address from your router.
Obtain DNS server address automatically: Your wired or wireless router will
automatically assign a DNS address to the camera. This option is enabled by
default and is the recommended way for the camera to receive a DNS address
from your router.
Advanced Settings: Wi-Fi
Enable Wi-Fi: Enable or disable the Wi-Fi connection on the camera.
Search Wi-Fi: If your wireless router does not have the ability to connect via
WPS, you can use this option to connect to your wireless network. First, you
need to connect the camera to a spare wired network port on your internet
router, using the supplied Ethernet cable. Click the “Search Wi-Fi’ button
and let the camera search, once your Wi-Fi has been found select your Wi-Fi
connection from the list.
Enter the Wi-Fi security password into the “Key” field (this password is usually
on the bottom of your internet router), and then click the “Apply” button.
After a short while, the camera will be connected to your wireless network,
assuming you have entered your details correctly. You can now disconnect the
Ethernet cable. If the Wi-Fi connection doesn’t work, make sure the password
is correct and try again.
Obtain IP/DNS Address automatically: These options are enabled automatically
and are the recommended way to get an address from your router.
Advanced Settings: Device
Format SD: Click this to format the memory card that is inserted into the
camera. Please note; clicking this will delete all files located on the memory
card. If the files are important, copy the files to a different location before
formatting.
Upgrade File: This option allows you to update the firmware of the camera.
You’ll only need to use these options if instructed to do so by Swann Technical
Support.
Resetting your Camera
Have a look at the following instructions on how to reset the camera back to the factory default settings.
(1) Unplug the power adapter from the power socket.
(2) Press and hold the “WPS/Reset button”.
(3) Reconnect the power adapter to the power socket.
(4) Release the “WPS/Reset button” after a few seconds.
Loading...