SurgeX UPS-1000-OL, UPS-2000-OL, UPS-3000-OL Users Manual

Online Battery Backup

User Manual

UPS-1000-OL -

1000 VA UPS

UPS-2000-OL -

2000 VA UPS

UPS-3000-OL -

3000 VA UPS

Table of Contents

1. Introduction

1

1.1 Technical Support

1

1.2 FCC Compliance

1

1.3 Safety Compliance

1

1.4 About This Manual

1

1.5 Safety

2

1.5.1 Safety Intended Use

2

1.5.2 General Warnings

2

1.5.3 Safety Notices

2

1.5.4 Battery Safety

4

1.5.5 Repacking of Unit

4

2. Overview 5

2.1 UPS Devices and Batteries 5

2.2 Packing List 5

2.3 Storage 5

2.4 Recharging the UPS During Storage 6

2.5 Environmental Conditions 6

2.6 Floor Loading 6

2.7 Ventilation 6

2.8 Rear Panel View 7

2.8.1 Model: UPS-1000-OL 7

2.8.2 Model: UPS-2000-OL 7

2.8.3 Model: UPS-3000-OL 7

2.9 LCD Display ................................................................................................................................................. 8

2.9.1 Rack Display.............................................................................................................................................. 8

2.9.2 Tower Display 8

2.10 LCD: Display and Functional Description ................................................................................................. 9

3. Installation 10

3.1 Tower Installation 10

3.2 Rack Installation 11

3.2.1 Assembly Steps 11

3.3 Electrical Preparations 13

3.3.1 Battery Connections 13

4. Setting Up UPS Parameters 15

4.1 Factory Default Settings 15

4.2 Changing Default Settings 15

4.2.1 Output Voltage Setting (item 01) 16

4.2.2 Frequency Converter Enable/Disable (item 02) 16

4.2.3 Output Frequency Setting (item 03) 17

4.2.4 Bypass Mode Enable/Disable when the UPS is off (item 06) 17

4.2.5 Programmable Outlets Enable/Disable (item 07) 17

4.2.6 Programmable Outlets Setting (item 08) 18

4.2.7 LCD Display Direction Setting (item 09) 18

4.2.8 Acceptable Input Voltage Range Setting (item 10) 18

4.2.9 Number of External Battery Packs (item 11) 18

5. UPS Operation

19

5.1 UPS input connection

19

5.1.1 LCD Display in Bypass Mode

19

5.1.2 LCD Display in Standby Mode

19

5.2 Turn on the UPS (Put the UPS in OnLine Mode)

20

5.2.1 LCD Display in OnLine Mode

20

5.3 Connect Devices to the UPS

20

5.4 The UPS in Battery Mode

21

5.4.1 LCD Display in Battery Mode

21

5.5 Turn off the UPS

21

6. Interfaces 22

6.1 Serial Interface COM 3 22

6.2 Interface Slot COM 22

7. Emergency Power Off (EPO) 23

8. Maintenance 23

8.1 Cleaning 23

8.2 UPS Storage 23

8.3 Battery Testing 23

8.4 Replacing Batteries 24

9. Troubleshooting 27

9.1 Troubleshooting Table 27

9.2 Audible Alarm 29

9.3 LCD Display Abbreviation Index 29

9.4 Warning Indicators 30

9.5 UPS Fault 31

9.5.1 LCD Display in Fault Mode 31

9.5.2 Fault Reference Code 31

10. Appendix A: Specifications 32

10.1 SURGEX UPS (100 - 120 Volt UPS) Specifications 32

10.2 Extension battery packs for use with SurgeX UPS’s 38

1. Introduction

Thank you for selecting this uninterruptible power supply (UPS). SurgeX offers the most reliable protection from the harmful effects of electrical line disturbances for your computing and communications equipment.

1.1 Technical Support

Tel: (800) 645-9721 Email: Order.desk@ametek.com

Please check with technical support before attempting to repair or return any UPS product. If a UPS needs repair or replacement, technical support will issue a return material authorization (RMA) number along with instructions on how to return the UPS.

1.2 FCC Compliance

ATTENTION: Changes or modifications to this unit not expressly approved by the party responsible

or in FCC compliance could void the user’s authority to operate the equipment.

The 700-3kVA models have been tested and comply with the limits for a Class A digital device,

pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the UPS is operating in a commercial environment. The UPS generates, uses, and can radiate radio frequency energy. If installation and use is not in accordance with the instruction manual, it may cause harmful interference to radio communications.

1.3 Safety Compliance

UL/cUL listing to UL1778, 4th Edition CE CAN/CSA C22.2 No 170.3-05, 2nd Edition

1.4 About This Manual

This manual contains information regarding the installation, operation, and maintenance of the uninterruptible power supply (UPS).

The following symbols are used in this manual:

ATTENTION: Indicates instructions, which if not observed, may endanger reliability of your UPS or

security of your data.

CAUTION: Indicates instructions, which if not observed, present risk of electric shock, may endanger

your life, your health, reliability of your UPS or the security of your data.

1.5 Safety

1.5.1 Safety Intended Use

·

This device serves as an uninterruptible power supply for connected loads. The device is in compli-

ance with all relevant safety regulations concerning information technology equipment for use in an office environment.

·

Depending on the type and rating of UPS device, certain configurations of battery extensions may be connected. These battery extensions may only be connected to the compatible basic UPS unit.

1.5.2 General Warnings

CAUTION: The manufacturer considers the safety of personnel to be of paramount importance. For

this reason, it is essential that procedures relating to safety in this manual be carefully reviewed before commencing work, and properly adhered to later. The user or operator may intervene in the operation of the UPS provided that the instructions laid out in Section 3 “Installation” are strictly followed.

CAUTION: Even when all switches and/or circuit breakers are open, dangerous voltages are

present within this unit! There are no user-serviceable parts inside. Only factory authorized

technical personnel may carry out any operation that requires protection panels to be opened and/or removed. Any repairs or modifications by the user may result in out-of-warranty repair charges, unsafe electrical conditions, or violation of electrical codes.

1.5.3 Safety Notices

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

CAUTION: SAVE THESE INSTRUCTIONS - This Manual Contains Important Instructions that

should be followed during installation and maintenance of the UPS and batteries.

·

Temperature Rating - Units are acceptable for use in a maximum ambient of 40 °C (104°F).

·

For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall be easily accessible.

CAUTION: To reduce the risk of fire, connect model UPS-3000-OL only to a circuit provided with 30 amperes maximum branch circuit overcurrent protection in accordance with the National Electric Code, ANSI/NFPA 70.

CAUTION: To reduce the risk of fire, connect models UPS-1000-OL and UPS-2000-OL only to a

circuit provided with 20 amperes maximum branch circuit overcurrent protection in accordance with the National Electric Code, ANSI/NFPA 70.

·

The units are heavy. Lifting the units into the rack requires a minimum of two people.

·

When installing units in racks, do not allow racks to become “top heavy”. Install heaviest equip-

ment (typically the external battery pack) near bottom of rack, and install this equipment before installing equipment higher in the rack.

·

This equipment services power from more than one source. The output terminals and/or receptacles

may have voltage present even when the unit is unplugged. UPS’s present a different safety issue

than most electrical equipment because unplugging the UPS puts it into battery mode. Unplugging the UPS does not remove the electrical charge.

·

The UPS must be connected to an earthed mains outlet-socket.

·

When installing the equipment, ensure that the sum of the leakage current of the UPS and the con-

nected devices does not exceed 3.5mA.

·

Make sure that no objects (e.g. pins, necklaces, paper clips, etc.) get inside the device. In emergencies (e.g. damaged case, controls or power cables, penetration of liquids or foreign matter) switch off the device and contact technical support for assistance.

·

Transport the unit only in suitable packaging (protected against jolts and shocks).

·

If the equipment is moved from a cold environment to a warmer operation location, condensation

may occur. Before you switch on the equipment it must be absolutely dry. An acclimatization period of at least two hours is required.

·

Place all cords so that nobody can stand on or trip over them. When connecting the device to

the power supply, follow the instructions in Section 3 “Installation”.

·

Do not connect equipment that will overload the UPS or demand DC-current.

·

When cleaning the unit, follow the instructions in Section 8 “Maintenance”.

·

Emergency power off (EPO) is located on the rear of the unit (see Section 2.7 “Rear Panel View”).

When this connection is open, the logic circuit will immediately shut down the UPS output.

1.5.4 Battery Safety

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

CAUTION: The batteries installed in the UPS and within the extended battery packs contain

electrolyte. Under normal conditions the containers are dry. A damaged battery may leak electrolyte that can be dangerous when in contact with the skin and cause irritation to the eyes. Should this happen, wash the affected part with copious amounts of water and seek immediate medical attention.

·

Voltage is always present on the battery terminals.

·

Even when discharged, a battery has the capacity to supply a high short circuit current, which in

addition to causing damage to the battery itself and to associated cables, may expose the operator to the risk of burns.

·

Batteries should not be kept in storage for periods exceeding 6 months at 25°C without being re-

charged (having been charged to 100% at the beginning of any such period). If these conditions are not respected, the performance of the battery can no longer be guaranteed. It is advisable to recharge the batteries at least once every 4 months.

·

Since new batteries often do not provide full capacity after an initial charge, it may be necessary to

carry out a number of discharge/recharge cycles before optimum performance is achieved.

·

In order to protect the environment, batteries must be disposed of in accordance with the regulations

governing disposal/recycling of toxic and harmful waste.

1.5.5 Repacking of Unit

Do not pack equipment until at least two (2) hours have elapsed since the last recharge.

Place the equipment in bags made of material sufficiently porous to allow it to breathe (e.g. 100μm polyethylene).

Do not remove air from the packaging.

When packing the unit for movement by common carrier, place in original or equivalent packaging container.

2. Overview

NOTE: The equipment has been thoroughly checked before shipment. Upon receipt, check the packaging and en-

sure that the contents are undamaged and that no items are discarded. Any damage must be reported to the shipper and any missing parts must be reported to the supplier immediately. Please keep the original package in a safe place for future use.

2.1 UPS Devices and Batteries

The following table provides an overview of the various versions of the device:

SurgeX UPS Model

Battery Pack Model

UPS-1000-OL

UPS-BPX-1000

UPS-2000-OL

UPS-BPX-2000

UPS-3000-OL

UPS-BPX-3000

2.2 Packing List

Unpack the package and check the package contents. The shipping package contains:

2.3 Storage

If the UPS is to be stored prior to use, it should be stored in a clean, dry environment and away from temperature extremes. It is recommended that the equipment be stored in a temperature controlled, moderate humidity environment. The table below provides the temperature and humidity storage limits:

Storage Data

Temperature Limits

32°F to 104°F (0°C to +40°C)

Relative Humidity (Non-Condensing)

0% to 90%

NOTE: When storing equipment, every 8°C above 25°C reduces the shelf life of the battery by 50%. More frequent battery charging is required to maintain the batteries in storage at these greater temperatures.

UPS Shipping Package

1.

One UPS

2.

One User Manual

3.

Mounting Ears

4.

Two Sets of Tower Stands (Feet)

5.

Rail Kit

6. USB Cable

Optional Extended Battery Pack

1.

One Battery Pack

2.

One Battery Cable

3.

Mounting Ears

4. Two Sets of Tower Stands (Feet and Extensions)

5.

Rail Kit

2.4 Recharging the UPS During Storage

Before storing, charge the UPS for five hours. During storage, recharge the battery in accordance with the following table:

Storage Temperature

Recharge Frequency

Charging Duration

-13°F to 104°F (-25°C to +40°C)

Every 3 Months

1-2 Hours

104°F to 113°F (40°C to +45°C)

Every 2 Months

1-2 Hours

2.5 Environmental Conditions

The UPS must be installed on a level and even surface. Install in an area protected from extremes of temperature, water, humidity and the presence of conductive powder or dust. Do not stack units and do not place any objects on top of a unit.

The functional temperature range of the UPS is 32°F to 104°F (0°C to +40°C).

The ideal ambient temperature range is 60°F to 77°F (15°C to 25°C).

Expected battery runtimes and battery life is based on operational temperatures between 68°F and 77°F (20°C and 25°C). Operation of the equipment above 77°F (25°C) reduces the service life of the batteries dramatically.

2.6 Floor Loading

Taking into consideration the weight of the UPS, extended battery packs, and any other equipment that may be mounted in an associated rack. Confirm that the floor chosen location is capable of supporting the weight of the combined units.

2.7 Ventilation

It is necessary to leave a minimum space of at least two inches (50 mm) in front and rear of the UPS to allow a flow of air.

2.8 Rear Panel View

2.8.1 Models: UPS-1000-OL

2.8.3 Model: UPS-3000-OL

2.8.2 Model: UPS-2000-OL

2.9 LCD Display

2.9.1 Rack Display

2.9.2 Tower Display

2.10 LCD: Display and Functional Description

Display

Function

Backup time information

Indicates the backup time.

Indicates the backup time. H: hours, M: minutes

Warning & Fault information

Indicates that a warning and/or fault has occurred.

Indicates the warning and fault codes. The codes are listed in sections 9.4 and 9.5.

Setting Operation

Indicates the setting information.

Input/Output & Battery information

Indicates the input/output voltage, input/output frequency, and

battery voltage. V: voltage, Hz: frequency

Load information

Indicates load level by 0-25%, 26-50%, 51-75% and 76-100%.

Indicates overload.

Indicates that the load or the UPS output is short circuited.

UPS Status

Indicates that the programmable outlets are working.

Indicates that the UPS is in on-line mode.

Indicates that the UPS is in converter mode.

Indicates that the UPS is in bypass mode.

Indicates that the UPS alarm is disabled. Indicates that the battery charger is working.

Battery information

Indicates the battery level by 0-25%, 26-50%, 51-75%, and 76 100%.

Indicates low battery.

Indicates that there is something wrong with the battery.

3. Installation

The UPS and external battery pack are designed to be rack-mounted in four post frames or to be floor standing in a tower configuration.

3.1 Tower Installation

ATTENTION: Use all supplied mounting hardware on each UPS and extended battery pack.

A. To install standalone, refer to the figure directly below:

Assemble two feet as one tower stand. Align the two stands. Put the UPS module in the stands.

B. To install a UPS module and one extended battery pack, refer to the figure directly below :

Assemble two feet each with an extension as one tower stand. Align the two stands. Put the UPS module and external battery pack in the stands.

NOTE: When installing the UPS or external battery pack with feet, please keep both feet a distance of 2.75in (70mm) from the edge of the unit. See figure below:

SurgeX UPS-1000-OL, UPS-2000-OL, UPS-3000-OL Users Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1. Introduction

2. Overview

3. Installation