SurgeX SX-AX20 User Manual

SX-AX15

SX-AX20

Hardware Installation Guide

Web-Enabled Power Conditioning
and Energy Management System

For Axess Firmware Version Q110630.286 and SCU Version Q110630G.127

Customer Service:

SurgeX • 517 North

800-645-9721 • Technical Support:

Industrial Drive, Zebulon, NC

800-645-9721 • Fax:

27597
919-269-0454 • www

.surgex.com

SX-AX15 (2 0) Us er Man ual

Page 1

Table of Contents

I. INTRODUCTION 3

II. INITIAL SET-UP 5

SETUP AND CONTROL UTILITY (SCU) 5
COMMAND LINE INTERFACE (CLI) 5
SETTING THE IP ADDRESS 6

III. INSTALLATION 9

120 VOLT CONNECTIONS 9
ETHERNET CONNECTIONS 9
RS232 (SERIAL) PORT CONNECTION 9
DIAL LINE 9
EXPANSION 9

IV. LED INDICATORS 10

V. WEB SERVER 10

HEADER 10
CONTROL 11
STATUS 11
DEVICE VIEW 11
OUTLET STATUS 12
GROUP VIEW 12
GLOBAL VIEW 12
AUTOPING VIEW 13

VI. COMMAND LINE INTERFACE (CLI) PROTOCOL 14

OUTLET COMMANDS 14
USER COMMANDS 15
DEVICE COMMANDS 16
GROUP COMMANDS 19
NETWORK COMMANDS 19
WEB SERVER COMMANDS 20
TELNET COMMANDS 20
AUTOPING COMMANDS 21
EMAIL COMMANDS 21
EVENT COMMANDS 22
TIME COMMANDS 23
SNMP COMMANDS 23
FIRMWARE UPGRADE COMMANDS 23

VII. ADVANCED OPERATION 24

DTMF CONTROL 24
DTMF CALL SEQUENCE 24
TIMED EVENTS 25
AUTOPING 26
CLI OPERATION AND SETUP 27
SSL SECURITY 27
CERTIFICATE UPLOAD UTILITY (CUU) 28

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Table of Contents

VIII. EMAIL NOTIFICATION 29

IX. SNMP 30

X. FIRMWARE UPGRADES 30

XI. FRONT PANEL RESET BUTTON 30

XII. SETUP AND CONTROL UTILITY (SCU) 31

XIII. COMPLIA NCE STATEMENTS 32

XIV. SPECIFICATIONS 33

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I. Introduction

The SurgeX
conditioner that can be controlled over a network or the internet. The Axess incorporates
SurgeX
Impedance Tolerant
the outlets (and groups of outlets) and viewing of status information all from the Dev ice Vie w
page. The extensive programming and setup capabilities are accessed by a Setup and Control
Utility (SCU) or thr ough a Command Line Interface (CLI).

Telnet and serial access use the same Command Line Interface (CLI) structure and syntax to
completely configure the Axess or multiple Axess u nits in a cluster configuration.

Up to 16 Axess units can be linked together and controlled from a single web or CLI interface.
One m aster Axess provides the communication to the users and continuously receives status
information from the rest of the Axess u nits in the cluster. Up to 128 outlets can be controlled in
this manner from one IP address.

Multiple outlets, across m ult iple Axess units in clustered configurations, can be linked together
in named groups and managed together. This allows, for example, power cycling all devices of
a certain type together.

Up to 16 systems can be continuously monitored with AutoPing, enabling automatic power
control upon loss of contact. Reboot crashed systems or provide auto power-up or –down for
environ me ntal controls and notification systems.

Up to 16 users can be assigned administrative or user only rights, plus access to specific outlets
and groups. Users only see the outlets and groups they are assigned to.

The eight rear-mounted receptacles can each be individually controlled.
The metering includes the AC line Voltage, total Current draw, total Power draw, and total
Energy usage.

®

Axess SX-AX15/SX-AX20 is a single rack-space, 120V, 15/20 Amp, AC power

Advanced Series Mode® power conditioning and surge elimination, as well as SurgeX

®

EMI/RFI filtering. The simple web server structure allows basic control of

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I. Introduction

Located on the rear panel are the input power cord, circuit breaker (15A or 20A), 8 NEMA 5-15
AC outlets, Serial connection (DCE, 9 pin D-subminiature), Network connection (RJ-45), Phone
connection (RJ-11; modem versions only), and Expansion Ports for cluster configurations.

The two front panel LEDs provide indication of AC power (red) and surge protection status
(green). Also located on the front panel is a recessed Reset button (used to reboot or reset the
Administrator password).

The extensive programming capabilities of the
Axess allow outlet control and scheduling to be set
up, not just for the host unit, but also for other
Axess units on the same network.

The internal modem (for models with internal
modem option) supports data calls from terminal
devices using the CLI, and direct dial from a tone
telephone for simple On/Off control when more
sophisticated means are not a vailable.

Setup and Control functions can be linked to any
SNMP v1 compatible manager. The Axess MIB is
available at surgex.com.

All activity can be reported to a Syslog compatible
server.

The internal web server ma y be secured with Secure
Sockets Layer (SSL) encrypt ion.

The Certificate Utility can be used to create, ma nage, and upload SSL certificat es.

(continued)

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II. Initial Set-Up

Setup and Cont rol Utility (SCU)

1. The Axess Setup and Control Utility (SCU) utility provides
the easiest means to find and configure your Axess for
use. The SCU can:

2. Automatically discover multiple Axess units on a local
network.

3. Add additional Axess units not on the local network.

4. Download existing configurations from installed Axess
units.

5. Save existing configurations for later use or as backup.

6. Open saved configurations for chang e m anagement.

7. Clone saved configurations for replication of similar
configurations in multiple Axess units.

8. Upload modifi ed configurations t o Axess units.

9. Control outlets on one or more Axess units throughout the
network.

The Axess Setup and Control utility is available on the Axess CD
or on the SurgeX website at http://www.surgex.com

Note: The Set up and Control Utility only operates with Axess
units at tached to the network. Ax ess uni t s in a cluster
configuration can be configured using the Setup and Control
Utility, if they are attached to t he network.

Command Line Interface (CLI)

All configuration parameters are set using the Command Line Interface (CLI). The CLI is
accessed through the network, using a telnet client, or through the serial port, or data modem
(for models with internal modem option) using a terminal client. In Axess clusters, all remote
Axess units can be configured and managed through the connection to the Master Axess. It is
also possible to access, configure and control any Expansion Axess units directly.

Open a tel net client and point it to the current IP Address of the Axess.
(Factory D efault is 192.168.0.254, telnet Port 23)

Connect to the Serial port or via PSTN connection to the modem.
(Factory D efault is 115200,8,n,1)

Upon connection, press Enter , and then enter t he username and password when prompted.
(Factory Default for username and password i s admin)

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II. Initial Set-Up

Setting the IP Address

Axess units have a factory default IP address of 192.168.0.254.
There are four methods to set the IP address of the Axess:

1. Terminal Client software via Telnet, Serial, Modem.

2. Automatically from a DHCP Server

3. ARP / Ping (factory default)

4. SCU (Setup and Control Utility)

Setting the IP address using CLI

These are th e basic commands to set the network par ameters. After set ting these parameters,
the Axess will need to be rebooted for the new settings to be applied. Any command that
requires rebooting of the Axess will provide a prompt to do so. All commands may be entered as
required before rebooting.

Example: Telnet to default IP address 192.168.0. 254 on Port 23.

Once the IP address is set, the following command ca n be used to prevent DH CP or ARP-Ping
from altering it: set ipmode static

(continued)

Axess Rev Q110630G.286
User Name: admin

Password: *****
Axess > set ipmode static

Reboot Required!
OK
Axess > set ipaddress 192.168.1.3
Reboot Required!
OK
Axess > set subnet 255.255.25 5.0
Reboot Required!
OK
Axess > set gateway 192.168.1.1
Reboot Required!
OK
Axess > reboot

IP Address = 192.168.1.3

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II. Initial Set-Up

Setting the IP address from a DHCP S erver

A DHCP server will automatically assign an IP address (dynamic address) as well as
Subnet Mask and Gateway to the Axess.

To enable t his feature, configure the Axess with the command set i pmode dhcp
Then reboot the Axess by entering the command reboot

To find the IP address of the Axess, query your DHCP server and locate the MAC
address of the Axess in the DHCP server’s IP / MAC table. You can also access the CLI
and use the get network command, or use the Discover provision of the Axess Setup
and Control Utility (SCU).

Setting the IP address using ARP / Ping

The ARP / Ping technique uses a PC running a command line (DOS Window) to set the
IP Address. To set the IP address using ARP, connect the Axess to your local network
and apply power. The IP address to be assigned to the Axess must use the same subnet
as the computer assigning the address. ARP does not work across routed or switched
networks.

To set the IP address using ARP, the hardware (MAC) address must be known. This
address is located on the rear of the unit. The syntax for the MAC address is: nn-nn-nn­nn-nn-nn

Windows (98 and Later)

1. Access the Axess CLI and enter the set ipmode arp‐ping command.

2. On a PC, open a DOS window. (Run: Command)

3. Type the following command:

arp -s <IP Address> <MAC Address>
Where <IP Address> is the desired IP address (in dotted decimal) for the Axess
and the <MAC address> is the MAC Address of the Axess. The MAC Address of
the Axess is located on the rear of the unit.

Example: arp -s 63.211.86.165 00-50-c2-05-01-c1 <ent er>

4. Ping the Axess to program the IP address into the Axess.

Type: pi ng <IP Address>

Note: If the ping command returns “host not responding” 4 times then the
address has not been programmed properly. Check the IP or MAC Address for
typographical errors. Repeat step 2.

5. Delete the entry from the ARP cache by ty ping: arp -d <IP Address>

6. Ping the Axess to confirm that it has been programmed.

Note: If the Axess fails to respond, repeat steps 2-4 above.

(continued)

|new IP addr| |---MAC addr----|

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II. Initial Set-Up

(continued)

Setting the IP address using the SCU

To access the Axess with the SCU from the default IP Address, the PC must be on the same
local network (IP address of 192. 168.0.nnn).

Click File/Discover to automatically discover any Axess units on the same local network as the
computer. D iscovered units will be listed in the Select list box.

Next select the unit to configure by clicking once on its name in the list box. Enter the
appropriate username and password and click the Download button. A Download popup will
appear; click the Download button to download the current configuration parameters of the
Axess.

Click the IP Address tab under the Setup section. Select the desired mode, Static or DHCP. If
using a Static IP address, specify the desired I P Address, Subnet, and G ateway.

Now click Connect (to the left of Control and Setup) to return to the Connect Panel and press
Upload to upload the new confi guration.

If changes were made which require a reboot to take effect, the Reboot button is now available
and the unit’s name in the list box will be highlighted in red. Press the Reboot button to reboot
the Axess. T he Axess will restart with the new settings.

Unix, Linux, MAC and others

Consult your systems administrator for information on how to set an IP Address. The unit should
be pinged af ter the IP Address h as been set to confirm proper operation.

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III. Installation

Serial Port P inout

Pin Number

Description

1

Data Carrier Detect

2

Receive Dat a

3

Transmit Data

4

Data Terminal Ready

5

Signal G round

6

Data Set Ready

7

Request To Send

8

Clear To Send

9

Ring Indicator

The SurgeX Axess is designed to be installed in a 19 inch equipment rack and requires one unit
(1-U) of rack space. Use the screws provided to secure the removable rack brackets to the
Axess. Next, use the four thumbscrews to secure the rack ears to the rack rails. Connect power
to the unit by plugging the cord into a 120V AC, 15/20 Amp wall or floor receptacle. Do not plug
the unit into a relocatable power tap.

120 Volt Connections

The Axess has a total of 8 receptacles. Each receptacle is rated for a maximum load of 15
Amps, but the total load of the SX-AX15/SX-AX20 must not exceed 15/20 Amps. Plug the
equipment cords into the receptacles as needed. The receptacles are numbered 1 through 8.
This same numbering is used in the control interface.

Ethernet Connection

The RJ45 connector for Ethernet is situated on the rear panel between the Serial and Modem
connectors. The default IP Address is 192.168.0.254.

RS232 (Serial) Port Connection

The Axess has a 9 pin D subminiature connector for RS-232 serial control. The connector is
configured as DCE for direct connection to a laptop or other terminal device. Default serial
parameter s are 115,200 bps, 8 data, no parity , 1 stop bit (115200,8,n,1).

Dial Line

The internal modem (for models with internal modem option) supports both data and DTMF
control. The modem is approved for use in 36 countries. See Appendix for complete modem
certifications.

Expansion

The dual Expansion ports allow multip le Axess units to be linked together and managed from a
single point. The expansion connector is a 6 wire RJ-11 modular jack. Axess units can be
connected together in a daisy-chain or ring configuration. Up to 16 Axess units can be clustered
together and managed from a single web page or console session. Use 6 conductor data cable
to connect Axess units for cluster configurations. Configuration settings determine whether the
Axess is the Master or Expansion.

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IV. LED Indicators

V. Web Server

There are two LED indicators located on t he front panel. Their function is as fol lows:

Self Test (Green): When illuminated, the surge suppres sion circuitry is functi oning correctly .
Power (Red): When ill uminated, the Axess is connected to a live wall or floor outlet.

The Axess web interface provides the
easiest means of operating the outlets and
monitoring the current status of the units.
One or more outlets can be simultaneously
controlled with a few mouse clicks. In cluster
configurations, all 128 outlets can be
managed from the web pages.

The interface is divided into three sections:
Header, Cont rol, and Status.

Each user will only be able to view and
control the outlets, devices, and groups that
have been assigned to that particular user.

Header

The header identifies the Axess currently being accessed. If multiple Axess units are deployed
in a cluster configuration, this will be the master Axess.

The header allows the selection of various status views. To select an individual Axess or
predefined group of outlets, click one of the two dropdown lists. To select the global view, click
on Global . To monitor the status of the AutoPing feature, click on AutoPing.