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INSTALLATION & OPERATING
INSTRUCTIONS FOR
FIREPLACE GAS LOGS
Model Numbers: GO18TIR and GO24TIR
Applicable for use with all styles and sizes of Infrared Burner Natural Gas Log Sets.
Note: Installer should leave these instructions with the consumer to retain for future reference.
INFRARED
BURNER
INFRARED
BURNER
NOTICE
Do not return to retailer if a log is broken or parts are missing.
Please call our Customer Service Department at 800-229-5647 for replacements.
THANK YOU
Please Read these instructions carefully before you begin to install this gas log set.
FOR YOUR SAFETY
• If you smell gas:
1. Open windows
2. Don’t touch electrical switches
3. Extinguish any open flame
4. Immediately call your gas supplier.
• Do not store or use gasoline or flammable vapors and liquids in the vicinity of this or any other appliance.
• Do not place clothing or other flammable material on or near the appliance.
• Children and adults should be alerted to the hazards of high surface temperature and should stay away to
avoid burns or clothing ignition.
• Young children should be carefully supervised when they are in the same room as the appliance.
© SURE HEAT MFG. 2008 Complies with ANSI Z21-84
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© SURE HEAT MFG. 2008 Complies with ANSI Z21-84
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LOG PLACEMENT
STEP 1
12
STEP 2
STEP 3
INFRARED BURNER PARTS LIST
Figure 1
13
14
15
Grate & Burner Assembly
16
Granules
REF. DUAL BURNER RADCO PART NUMBER
12 Grate & Burner Assembly FIH-B-HDIR18NG 1 FIH-B-HDIR24NG 1
13 Manual Shutoff Valve RMH-120-00700 1 RMH-120-00700 1
14 Damper Stop Clamp RMH-120-00100 1 RMH-120-00100 1
15 3/8" Flared Tubing WIP-120-90445 1 WIP-120-90445 1
16 Granules WIP-130-00013 1 WIP-130-00013 1
17 Glowing Embers WIP-130-00300 1 WIP-130-00300 1
18 Pipe Sealant RCOZZ-00008A 1 RCOZZ-00008A 1
13 Instruction Manual RMH-130-00722 1 RMH-130-00722 1
Manual Shutoff Valve
17
Glowing Embers
18" SET
Damper Stop Clamp
QTY PART NUMBER
24" SET
3/8" Flared Tubing
18
Pipe Sealant
QTY
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1. This gas log set is only to be installed and burned in a fully vented fireplace with a fully functional damper and
chimney that is free of any obstructions. The fireplace must be constructed of non-combustible materials and
approved to burn wood.
WARNING: Do not burn wood or other material in any fireplace fitted with a gas log set.
2. To operate this gas log set, the fireplace damper must be fully opened and locked.
3. The smallest or minimum dimension of the chimney flue must be 8 inches in diameter. Do not use an Energy
Efiicient Gas Log Set if it is smaller than 8 inches. Do not use an Energy Efiicient Gas Log Set if fumes from
the burner emerge into the room when the damper is fully open. This indicates that there is not adequate draft
for our log set and the gas log set must not be used until fireplace draft is corrected.
4. This appliance must be installed with a Damper Stop Clamp (Part #14). When operating this gas log set, the flue
damper must be fully open.
WARNING: Improper use or installation may cause Carbon Monoxide Poisoning. Carbon Monoxide, which
is an odorless and colorless gas, is a by-product of combustion. Caution must be taken to insure the fireplace
is properly vented when logs are in use. To avoid having potentially dangerous fumes enter the living area, be
sure the chimney is drawing properly and has sufficient draft.
5. A fireplace screen must be in place when operating this gas log set. This screen shall have an opening(s) for the
introduction of combustion air. If the fireplace has glass doors, operate this gas set with the doors fully opened.
6. The nominal inlet gas pressure for this appliance is 7" water column for natural gas.
7. This gas log appliance and its individual shutoff valve must be disconnected from the gas supply piping system
during any pressure testing at pressures in excess of 1/2 PSIG.
This appliance must also be disconnected from the gas supply system by closing its individual manual shutoff
valve during any pressure testing at pressures equal to or less than 1/2 PSIG.
PART NO. 14
FIREPLACE PREPARATION
A. Professionally clean chimney and fireplace floor of any
combustible material to limit the smell from the system.
B. Open fireplace damper fully and install Damper Stop Clamp
with set screw (Part #14). This clamp is designed to
allow any pilot combustion by-products to vent (See Figure 2.)
Should the Damper Stop Clamp supplied not fit, a permanent
damper stop clamp must be installed that will keep the damper
open at a distance of not less than 1 1/2". Damper must be in
full open position anytime this unit is in operation.
C. Prior to connecting the gas log set, make sure that the gas
supply to the fireplace is completely shut off.
Installation of this Energy Efficient Gas Log Set and provisions for combustion and ventilation air
must conform with the National Fuel Gas Code ANSI Z21-84 and applicable local codes.
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Figure 2. Damper stop clamp
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D. Installation to existing gas line in fireplace. A manual on-off valve should be present within easy reach of the
gas log set. If a manual valve is not present, one must be installed prior to the gas log installation.
E. Prefabricated fireplace: Refer to the manufacturer’s fireplace instruction manual for specific information
regarding the running of a gas line into that particular model. A typical prefab installation involves the insertion
of a 1/2" gas pipe through the gas line tube provided by each manufacturer from outside the fireplace. The
knockout on the inside of the fireplace is removed as the gas pipe is punched through the fireplace.
F. Masonry fireplaces: A 1/2" gas supply line must be provided to the firebox. Most installations require drilling an
access hole through the masonry wall. The supply line should be secured and sealed by mortar within the access
hole. The supply line should also have an on-off valve either in the wall or inside the fireplace. (See Figure 3B.)
Figure 3A - Gas line installation
Prefabricated fireplace
Figure 3B - Gas line installation
Masonry fireplace
GAS LOG INSTALLATION
(See Figure 1 Parts List as a guide to reference part numbers.)
CONNECTING GAS SUPPLY TO BURNER ASSEMBLY
(If a Safety Pilot Kit is to be used, please refer to separate installation instructions.) These instructions refer to
Natural Gas applications installed without a Safety Pilot Kit. LP/NG Safety Pilot Kit available at your local dealer.
A. Place burner pan assembly in the center of the fireplace.
B. Attach brass 3/8" Flared to 1/2" gas valve (Part #13) to the 1/2" gas supply stub.
C. Attach 3/8" flared tubing (part #15) to burner pan assembly. Attach opposite end to gas supply line by carefully
bending the flared tubing as needed to make the connection. Avoid kinking the flared tubing while bending. If
tubing must be cut, use a tube cutter. Flare the cut end of the tube with a flaring tool.
D. Be certain all connections are tight and use pipe compound on all male threads to seal joints. Test all connections
with a soapy water solution with the gas supply turned on. If bubbles appear on any connection, retighten and
retest. Once it is determined there are no leaks whatsoever, turn off gas supply and move to next assembly step.
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GRANULE AND EMBER PLACEMENT
A. Spread granules (Part #16) over the installed burner pan. Granules
should be sloped to the same angle as the burner pan filling
the entire pan. (See Figure 4).
NOTE: The top two burners inside the burner pan should be
covered, leaving the bottom infrared burner, which is below
the grate, exposed.
B. Spread glowing embers (Part #17) evenly over the top of the
granules on the burner pan (See Figure 5).
C. There are two methods for spreading glowing embers over the
bottom infrared burner:
1. For maximum heat output, only cover the lower portion of
the burner as shown in figure 5.
2. For minimal heat output, cover the entire burner surface
with the glowing embers.
D. Spread any remaning granules on the fireplace floor either in f
ront of or on the sides of the burner assembly.
Figure 4- Granule placement
Figure 5 - Glowing Ember placement
LOG PLACEMENT
A. Place long back log on back log ledge (step 1).
B. Place the two front logs on the front part of the grate (step 2).
C. Place top logs on unit, as shown in steps 4 and 5.
LIGHTING YOUR GAS LOG SET
(Manual valve only)
A. Open chimney flue damper to the full open position.
B. Be sure gas supply is shut off.
C. Lay match on top of granules.
Do not hold match in hand (See Figure 5).
D. With match burning, slowly turn on gas.
MAINTENANCE
Very little maintenance is required. The carbon deposit resulting from combustion is natural and adds to the realistic
appearance of the set. If carbon becomes excessive it can be lightly brushed or vacuumed away.
TROUBLE SHOOTING
Problem Cause Corrective Action
1. No Ignition valve not on turn valve on
gas line not clear inspect supply lines for tube kinks or obstructions
2. Inadequate Flame valve partially closed open valve fully
gas line obstruction inspect burner for tube kinks or obstructions
log arrangement rearrange logs to desired pattern
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LIMITED WARRANTY
Warranty shall apply to the original purchaser at the original installation point only.
All logs are guaranteed for three years against manufacturer’s defects.
The burner assembly system is guaranteed for a period of (3) years from the date of purchase and will be replaced for freight
costs only.
Pilot, valves and thermocouples are guaranteed for a period of one (1) year under the original manufacturers warranty.
General Warranty: This warranty does not apply in the case of improper installation, neglect, accident, misuse or as a result of
modifications of the original product.
All costs for removal and re-installation are the expressed responsibility of the purchaser.
For repair, replacement, or service to defective part(s)please contact our Customer Service Hotline, number below. Thereafter
with valid warranty registration and proof of purchase, call the Customer Service Hotline for authorization to ship defective
part prepaid and insured in original carton to Sure Heat Manufacturing, 1861 West Oak Parkway, Marietta, GA 30062. Goods
returned improperly packaged are the sole responsibility of purchaser.
It is agreed that any repair or replacement is the exclusive remedy from Sure Heat Manufacturing. In no case shall Sure Heat be
liable for any consequential damage or breach of this or any other warranty expressed or implied whatsoever. This limitation as
to consequential damages shall not apply in states where prohibited.
Purchased From:____________________________________________ Date:_________________
Size: c 18" c 21" Model:
Name:_________________________________________________ Phone: (____)_____________________
Address:________________________________________________________________________________
City:___________________________________________ State: _____ Zip: __________________________
Please photocopy and return within 14 days of purchase to
Sure Heat, 1861 West Oak Parkway, Marietta, GA 30062
If you have other questions, please contact the Customer Service Hotline — (800) 229-5647
R84026 Rev. 7/08
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© SURE HEAT MFG. 2008 Complies with ANSI Z21-84
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