1080200
1296240
15120300
17 (10 co ndensed)137343
20 (12 co ndensed)160400
* Print speeds vary depending on system configuration, software application,
resolution, and amount of page covered. Figures based on letter-size paper
with color printing.
Resolution:Maximum 720 × 720 dpi
Paper feed speed: 92 milliseconds per 1/6-inch line
Input bu ffer:56KB
Print direction:Bidirectional with logic seeking for text
Control code:ESC/P 2 and expanded raster graphics
Paper feeding:Auto sheet feeder
Line spacing:1/6-inch (default), 1/8-inch, or
Character t abl es : 1 Italic and 8 gra phics character tables
Printable
columns
Printing speed
(characters per second)
and graphics; uni directional and
autodirectional modes available in
Default setting mode
code; IBM X24E emulation code
programmable in 1/360-inch increments
EPSON Stylus COLOR 500
Paper
Paper path:Sheet feeder, top entry
Feeder capacity: 100 sheets of plain paper 17 lb (64 g/m
70 sheets of EPSON special coated paper
30 sheets of EPSON high-quality glossy
paper (with on e she e t of pla i n pa per
beneath the stack or each single sheet
loaded)
Paper typesPlain paper, EPSON’ s coated paper, h igh-
quality glossy paper, and transparen cies.
Thickness0.003 to 0.004 i nch (0.08 to 0.11 mm)
Pape r w e i g ht 17 t o 24 lb (64 to 90 g/ m
Use 24 lb (90 g/m
2
)
2
) paper under normal
temperature and humidity conditions.
Envelopes:
SizeNo. 109.5 × 4.1 inches (240 × 104 mm)
DL8.7 × 4.3 inches (220 × 110 mm)
Paper typesPlain, bond, or air mail paper
Thickness0.006 to 0.02 i nch (0.16 to 0.52 mm)
Pape r w e i g ht 12 t o 24 lb (45 to 90 g/ m
2
)
Transparencies:
SizeA4 (210 × 297 mm)
Letter (8.5 × 11 inch e s)
Thickness0.003 to 0.0033 inch (0.075 to 0.085 mm)
EPSON papers:The followi ng EPSON genuine papers are
available:
S041062Special coated paper for 720 dpi printing
(Letter)
S041048Special coated paper for 720 dpi printing
(Legal)
S041060Special coated paper for 360 dpi printing
(Letter)
S041072High-quality glossy paper (Let ter)
S041064Transparenc y fi l m (Letter)
SE41001Iron-on transfer paper
2
)
Character sets:1 Legal and 14 International character sets
Ink Jet Printers6/96EPSON Stylus COLOR 500 - 1
EPSON Stylus COLOR 500
Note:
■Po or qual ity paper may reduc e print quality a nd cause pa per jams
and othe r problems. I f you encounte r proble ms, switch to a higher
grade of paper.
■Print on special coated paper, high-quality glossy paper,
envelopes, and transparencies only under these normal
conditions:
Temperat ure 5 9 to 77°F (15 to 25°C)
Humidity40 to 60% RH
(High-quality glossy paper can be stored at
20 to 60% relative humidity.)
■Do not load folded or curled paper, envelopes, and transparencies.
Printable area:
Single sheets
A
BL
BR
C
Envelopes
A
BL
A
The minimum top margin is 0.12 inch (3.0 mm).
Note:
When printing multiple sheets of glossy paper, the minimum
top margin is 1.2 inches (30 mm).
BL
The minimum left margin is 0.12 inch (3.0 mm).
BR
The minimum right margin is:
0.12 inch (3.0 mm) for Statement and Executive paper
0.38 inch (9.7 mm) for Letter and Legal paper and transparencies
0.15 inch (3.8 mm) for A4 paper
0.54 inch (13.8 mm) for DL envelopes
1.38 inch (35.1 mm) for #10 envelopes
C
The minimum bottom margin is 0.54 inch (13.8 mm).
BR
C
Ink Cartridges
Black ink cartridge (S020093):
ColorBlack
Print capacity* 620 pages (A4 paper; text)
Cartridge life* 2 years from production date and up to
6 months after opening the package at
77°F (25°C)
Temperature Storage:–4 to 104°F (–20 to 40°C)
1 month at 104°F (40°C )
Transit:–22 to 140°F (–30 to 60°C)
1 month at 104°F (40°C )
120 hours at 140°F (60°C)
Freezing:** 24.8°F (–4°C)
Dimensions
Color ink cartridge (S020097):
ColorsCyan, magenta, and yellow
Print capaci ty*320 pages (A4; 360 dpi; 5% of each co l or)
Cartridge life* 2 years from production date and up to
Temperature Storage:–4 to 104°F (–20 to 40°C)
Dimensions
* Print capacity and ink cartridge life may vary. If you often print large graphics
and dens e te xt wi th little whit e space, you use in k f aster than if you p rint
pages with l ots of white sp ace. Excessive print head cl eaning also
consum es ink .
**The ink thaws in approximately 3 hours at 77°F (25°C).
Caution:
c
■Use only gen u ine EPSON ink c artridges and do not refill
them. Other products may cause damage not covered by
EPSON’s warranty.
■Do not use an ink cartridge after the expiration date on the
package.
.78 inches (W) × 2.1 inches (D) × 1.5 inches (H)
19.8 mm (W) × 52.7 mm (D) × 38.5 mm (H)
6 months after opening the package at
77°F (25°C)
1 month at 104°F (40°C )
Transit:–22 to 140°F (–30 to 60°C)
1 month at 104°F (40°C )
120 hours at 140°F (60°C)
Freezing:** 24.8°F (–4°C)
1.8 inches (W) × 2.2 inches (D) × 1.7 inches (H)
45.9 mm (W) × 56.5 mm (D) × 43.2 mm (H)
EPSON Stylus COLOR 500 - 26/96Ink Jet Printers
EPSON Stylus COLOR 500
Mechanical
Paper feed method: Friction with auto sheet feeder,
top entry
Total print volume: 75,00 0 pages (A 4 paper; text)
Depth22.9 inche s (582 mm)
Height 11.7 inches ( 297 mm)
Weight 11.3 lb (5 kg), without
ink cartridges
Electrical
Input vo l tage
range:103.5 to 132 V
Rated frequency
rang e :50 to 60 H z
Input frequency
range:49.5 to 60.5 Hz
Rated current:0.5 A
Power
consumption:Approx. 18 W (ISO 10561 letter pattern)
Environmental
Temperature :Operation 50 to 95°F (10 to 35°C)
Storage*–4 to 140°F (–20 to 60°C)
1 month at 104°F (40°C)
120 hours at 140° F (60°C)
Humidity:Operation 20 to 80% RH
Storage* 5 to 85% RH
(without condensation)
* Stored in shipping container
Safety Approvals
Fonts
The printer comes with an installed set of fonts, which are
selectable using the Defaul t setting mode. However, the printer
always uses the fonts you select with your software program.
The only time you need to select the printer’s installed fonts is
when your software program does not allow you to select fonts.
You can select other font and pitch combinat i ons using
ESC/P 2 commands.
Bitmap fonts10 cpi12 cpi15 cpiP roportional
EPSON Roman
EPSON Sans Serif
EPSON Courier
EPSON Prestige
EPSON Script
Scalable
fonts
EPSON Roman8322
EPSON Sans Serif8322
EPSON Roman T8322
EPSON Sans Serif H8322
√√ √ √
√√ √ √
√√ √
√√ √
√√ √
Minimum
point size
Maximum
point sizeIncrements
—
—
—
Interface Specifications
This printer is equipped with an 8-bit parallel interface and a
serial interface.
Parallel Interface
Data format:8-bit pa rallel, IEEE 1284 compatible mode
Synchronization: STROBE
Handshake
timing:BUSY and ACKNLG
Signal level:TTL compatible
Connector:36-pin Cent ronics compatibl e connector
pulse
signals
Safety standards: UL 1950 with D3, CSA 22.2 950 with D3
RFI:FCC par t 15 subp a rt B clas s B
Ink Jet Printers6/96EPSON Stylus COLOR 500 - 3
EPSON Stylus COLOR 500
Pin assignments
Signal
pin
119STROBE
2
3
4
5
6
7
8
9
1028ACKNLG
1129BUSYOUTA HIGH signal indicates the
1228PEOUTA HIGH signal indicates the
1328SLCTOUTAlways at high when printer is on
1430AUTO
33-GN D-Same as for Pins 19-30
34-NC-Not connected
35-+5 VOUTPulled up to +5 V through 3.3 KΩ
3630SLININNot used
Return
pinSignalDirectionDescription
INSTROBE pulse to read data.
20
21
22
23
24
25
26
27
DATA 0
DATA 1
DATA 2
DATA 3
DATA 4
DATA 5
DATA 6
DATA 7
FEED
XT
GND
IN
IN
IN
IN
IN
IN
IN
IN
OUTAbout a 5-µs pulse. LOW
INNo t u se d
-Printer's chassis ground, which
INWhen this signal goes LOW, the
OUTThis signal level goes LOW
These signals represent
information in bits 0 to 7 of
parallel data respectively. Each
signal is at HIGH level when data
is logical 1 and LOW when it is
logical 0.
indicates data has been received
and the printer is ready to accept
more data.
printer cannot receive data. The
signal goes HIGH in the following
cases:
1)During data entry (for each
character)
2)During initialization
3)During self test,
demonstration, and
default-setting printing
4)During a printer-error state
printer is in a paper-out state or
in an error state
is connected to the logic ground
resistance
ground level
printer controller is reset to its
state when the power is first
turned on and the print buffer is
cleared. This level is normally
HIGH; its pulse width must be
more than 50 µs at the receiving
terminal.
when the printer:
1) Is out of paper
2) Is in an error state
3) Has no ink cartridges installed
resistance
Note:
■The column head ing “Dir ec tion ” ref e rs to t he di rec tion of si gna l
flow as viewed from th e printer.
■“Return Pin” denote s the twisted -pair return pin to be connected
at signal ground level. For th e interface wirin g, be sure to use a
twisted- pa ir ca ble fo r ea ch si gna l a nd t o comp le te the conne cti on
on the return side.
■All interf ace c ondit io ns are b as ed on TTL le ve l. Bo th t he rise an d
fall ti m es of each signal must be less than 0.2 microsec onds.
■Data transfe r must be carri ed out by ob se rving t he ACK NLG
or
BUSY signal. Data tran sfer to thi s printe r can be carri ed out onl y
after r eceipt of the ACKNLG
signal or when th e level of the BUSY
signal is L O W.
Reverse channel
Transmission
mode:IEEE-1284 Nibble mode
Adaptable
connector:
57-30360 (Amp he nol) or equivale nt
Synchronization: Refer to the IEEE-1284 specification
Handshaking:Ref er to the IEEE-1284 specification
Signal level:IEEE-1284 level 1 device
Data
transmission
timing:Refer to the IEEE-1284 specification
Extensibility
request:
The printer responds to the extensibility
request in the affirmative when the request
is 00H or 04H, which means:
00H: Request nibble mode of reverse
channel transfer
04H: Request device ID in nibble mode of
reverse channel transfer
EPSON Stylus COLOR 500 - 46/96Ink Jet Printers
EPSON Stylus COLOR 500
The following table lis ts the parall el connec tor pin assignment s
and describes their respective interface signals.
Pin
no.Signal nameGNDIn/OutDescription
1HostClk19InStrobe pulse. Input data is latched
2DATA 120InBit 0: LSB Parallel input data to the
3DATA 221InThese signals represent information
4DATA 322In
5DATA 423In
6DATA 524In
7DATA 625In
8DATA 726In
9DATA 827In
10PtrClk28OutUsed to qualify data being sent to
11PtrBusy/
DataBit-3,7
12ACkDataReq/
DataBit-2,6
13Xflag/
DataBit-1,5
14HostBusy30InSet LOW to indicate that host can
31INIT30InNot used
32DataAvail./
DataBit-0,4
361284-Active30In1284 active signal
18Logic H-OutPulled up to +5V through 3.9 kΩ
35+5V-OutPulled up to +5V through 3.3 kΩ
17Chassis--Chassis GND
16,33,
GND--Signal GND
19–30
15, 34NC--Not connected
29OutData bits 3 then 7 indicate forward
28OutData bits 2 then 6. Set HIGH until
28OutX-flag signal and reverse channel
29OutThis signal is LOW when the printer
at falling edge of the signal.
printer.
in bits 0 to 7 of parallel data
respectively. Each signal is at HIGH
level when data is logical 1 and LOW
when it is logical 0. These signals
are used to transfer the 1284
extensibility request values to the
printer.
the host. Set LOW then HIGH to
cause an interrupt indicating to host
that data is available.
channel busy status.
host requests data transfer, then
n
follows
Data Avail (nFault).
transfer data bit 1 then 5.
receive peripheral device to host
data. Then set high to acknowledge
receipt of that nibble. Set high in
response to PtrClk (
to re-enter reverse data transfer
phase.
is in an error state
resistance.
resistance.
n
Ack) low pulse
Note:
The column heading “In/Out” refers to the direction of the signal flow
as viewed from the printer.
Timing chart
The figure belo w shows the timing chart fo r the para lle l
interface.
BUSY
ACKNLG
DATA
STROBE
0 µs (Min.)
0.5 µs (Min.)
0 µs (Min.)
5 µs (Typ.)
Transition time (both the ri se and the fall) of ev ery signal must be less than
0.2 µs.
Serial Interface
The printer’s built-in serial interface is based on the RS-422
standard so you can connect the printer to an Apple Macint osh.
Standard:Based on RS-422
Synchronization: Asynchronous
Bit rate:57.6 Kbps/230.4 Kbps
Handshaking:DTR protocol
Word forma t:
Data bit8 bits
Parity bitNone
Start bi t1 bit
Stop bit1 bit
Connector:8-pin mini-circular connector
Recommended
cable:
Apple System Pe ripheral -8 cable (M0197)
Initialization
The printer can be initialized (returned to a fixed set of
conditions) in these ways:
Hardware
initialization
Software
initialization
• The printer is turned on.
• The printe r receiv e s an I NI T
signal
from the parallel interface: pin 31 goes LOW
• Software sends the ESC @ (initialize the printer)
command; th e l ast panel settings are kept
Each initialization method resets the font according to the
default settin gs sel ected usi ng the contr ol pa ne l. How eve r,
ESC @ does not initialize the printer mechanism, clear the input
data buffer, or clear the user-defi ned char acter set .
Ink Jet Printers6/96EPSON Stylus COLOR 500 - 5
EPSON Stylus COLOR 500
Defaul t settings
The table below shows t he default s ettings that ta ke effect when
the printer is initialized.
ItemDefaul t setting
Top-of -form positionCurrent paper posi tion
Page len gthSingle sheets: measured by self-test printing
Left and ri ght margin sCancelled
Line spacing1/6-inch line spacing
Character pitchLast font selected in Default setting mode
Vertical tab positionCleared
Horizo ntal tab
positions
Font selectionLast font selected in Default setting mode
Special printing effectsC ancelled (except condens ed and economy
User-defined
character set
Every eight charact e rs
printing)
Hardware/control panel initiali zation: clea red
Software initialization: deselected only
In addition, hardware and control panel initialization erases
any text in the data buffer .
Control Panel
The printer’s control panel contains lights for displaying the
printer status and buttons for controlling certain functions, as
described in this section.
Lights
Power
On when the printer is on. Flashes during ink cartridge
installation or r eplacement a nd print head cleaning a nd c ertain
error conditions.
Ink Out
Flashes when the b lack ink cartridg e is low on ink. O n when the
black ink cartridge is empty or not installed. The printer will not
work if the black ink cartridge is empty or not installed.
Ink Out
Flashes when the color ink c artridge is low on ink. On when the
color ink cartridg e is empty or not installed. Th e printer will not
work if the color ink cartridge is not i nstalled. If color ink runs
out during printing, the printer stops. You can continue to print
with the black ink cartridge by switching to monochrome
printing. To do th is, turn of f the prin ter , turn it on aga i n, and
resend the print job.
O
NNN
Paper Ou t
On when the printer runs out of paper. Flashes rapidly if there
is a paper jam.
Buttons
In addition to the button functions explained below, you can
perform additional functions using certain button combinations
while turning on the printer, as described in the “Power-on
functions” section below.
Cleaning
Starts the bla ck pr in t hea d clean i ng cyc l e.
Cleaning
Starts the color print head cleaning cycle.
Load/Eject
Loads or ejects a sheet of paper. The printer nor mally loads and
ejects paper automatically.
Power-on funct ions
The button combinations below perform additional functions to
control the printer. Paper must be loaded in the printer for all
these operations.
Cleaning
Checks the paper length and performs a printer self test.
Cleaning
When connected to a PC, prints a page containing a hexadecimal
representation (hex dump) of the data sent to the printer for
troubleshooting use. Continue holding down
Cleaning
Then send a print job. To exit hex dump mode, press
Eject
Cleaning
Prints a demonstration page of the printer’s fonts and colors.
Continue holding down the
seconds after turning on the printer. To exit demonstration
mode, wait until the print er is done printing, and then turn it off.
Load/E ject
Enters the printer’s Default setting mode and prints an
instruction page. Continue holding down the
button for a few se co nds af te r tur ning on the printe r. T o exi t
Default setting mode, turn off the printer.
Cleaning
Enters Printer adjustment mode and prin ts a multilingual
instruction sheet on calibrat ing the printer. (Use this mode only
if you are printing from DOS applications.)
O
NNN
NNN
O +
+
POWER
Cleaning
switch
NNN
+
POWER
switch
Cleaning
for a few seconds after turning on the printer.
NNN
to clear the paper path. Then tu rn of f the pr in ter .
POWER
O +
+
POWER
switch
switch
Cleaning
O button for a few
Load/Eject
Load/E ject
O +
POWER
+
switch
O and
Load/
EPSON Stylus COLOR 500 - 66/96Ink Jet Printers
Default Setting Mode
Additional printer functions are available through the Default
setting mode. Beca u se the printe r’s fac tor y defau l ts are
designed to meet the needs of almost all users, you rarely need
to change the printer functions listed below. If necessary,
however, you c an tur n on the Def aul t setti ng mode and cha nge
the settings using the control panel butt on s .
The table below lists the settings and available options, with
default settin g s in bold type .
SettingOptions
Print directi on
Font
Pitch
Interf ace mode
Auto interface wait time
Software
Auto CR (IBM mode only)
AGM (IBM mode only)
Character tablePC437, PC850, PC860, PC861, PC863,
Auto line feed
Network interface m ode
Loading position
Thick paper
Econom y
Print dire ct ion
■
the page. The options are Uni-D (unidirectional) , Bi-D
(bidirectional), and Auto (default). When Uni-D is on, the
print head prints in only one direction to provide the most
precise alignment for graphics and text. In Bi-D printing,
the print head prints in both directions. Bi-D is faster but
the vertical alignment may not be as precise as Uni-D. When
Auto is selected, the printer switches automatically
between Uni-D (for graphics data) and Bi-D (for text data)
as necessary when it receives data.
Font and Pitch
■
pitch used as the default. Normally you use your software
to select the fon t and pitch . The de fa ult F ont and Pitc h is
Courier 10 cpi (characters per inch).
Interface mode
■
setting, Auto, allows the printer to automatically switch as
needed between the parallel an d serial interfaces. However,
if you experience communi cation problems, you might
want to set the interface mode to either Parallel or Serial.
Auto
, Bi-D, Uni-D
Courier
, Roman, Sans Serif, Prestige,
Script, Roman T, Sans Serif H
10 cpi
, 12 cpi, 15 cpi, 17.1 cpi, 20 cpi,
Proportional
Auto
, Parallel, Serial
10 seconds
ESC/P 2
Off
Off
PC865, Abic om p, BRASCII,
Italic France, Italic Germany, Italic U.K.,
Italic Denmark, Italic Sweden, Italic Italy,
Italic Spain I
Off
Off
3 mm
Envelope
Off
, 30 seconds
, IBM X24E
, On
, On
, On
, On
, 8.5 mm
, Index ca rd (portrait)
, On
Italic U.S.A.
,
. Specifies how the print head moves across
. Select the built-in pr inter font and character
. Selects the active interface. The default
EPSON Stylus COLOR 500
Auto in te r fa ce w ai t ti m e
■
printer to wait for data from the current interface (and
accep t no d a ta f rom th e o th er in te r fa c e) w hen y ou ’re usi n g
the Auto interface mode. You can select a 10-second
(default) or 30-second wait time.
Software
■
. Specifies the printer control langua ge to use:
EPSON ESC/P 2 (default) or IBM X24E. If your software
allows you to select EP SON ESC/P 2, choose it for t he most
advanced fonts and graphics.
Auto CR
■
. Specifies that the printer perform a carriage
return and line feed operation if the prin t positions exceed
the right margin of the paper. (Used in IBM X24E mode
only.)
AGM (Alternate Graphics Mode)
■
printer use high-resolution, 24-pin graphics commands.
(Used in IBM X24E mode only.)
Character table
■
. Selects the set of characters and symbols
that can be p rinted. The de fault is the Italic U.S.A. character
table. If you co mmonly use a langu age cont aini ng acc ents,
symbols, or other characters not available in the Italic
U.S.A. char acter table, change to a differen t character table .
Auto line feed
■
. Specifies that a carriage return character
encountered in the print f ile be accompanied by a l ine f eed
command. By default, auto line feed is off. If text lines print
on top of one another, turn on auto line feed.
Network interface mode
■
single computer, leave this setting off (the defau lt). If you’re
having trouble printing when the printer is connected to
multiple computers, turn on network interface mode.
Loading position
■
how close to the paper edge the first line can print. The
loading pos ition can b e 3 mm (def ault) or 8.5 mm. Normally
you should use your software to adjust the top margin.
Thick paper
■
. Select Index card (portrait) or Envelope
(default) if you print on these media.
Economy
■
. When Economy mode is on, the printer uses less
ink by printing fewer dots per character. Use this mode for
rough drafts only. (The default setti ng i s off.)
Changing the Default Settings
To change the printer’s default settings, make sure the printer
is turned off and paper is loaded. Hold down the
button and turn on the printer, continuing to hold down the
button until the print er sta rts print ing an inst ructio n sheet. Use
the instructions to change the settings from the control panel.
After making your changes, wait until the printer stops printing,
and then turn off the printer to exit the Default setting mode.
Note:
■You can exi t th e Defau lt se tting m ode a ny time by turn ing of f th e
printer. Any changes you have made remain in effect until you
change them again.
■If you want to check the cur rent def ault set tings, ent er the De fault
setting m ode again and print the current setti ngs.
. Sets the time period for the
. Specifies that the
. If the printer is connected to a
. Determines the top margin by defining
Load/Eject
Ink Jet Printers6/96EPSON Stylus COLOR 500 - 7
EPSON Stylus COLOR 500
Removing the Protective Materials
You must remove all protective materials packed around and
inside the printer before you set it up and turn on the power.
Follow the directions on the Notice Sheet packed with the
printer to remove all the protective materials. Save all packaging
and protective materials in case you need to transport the
printer in the future. It should always be transported in its
original packaging or equivalent mate rials.
Removing the Transportation Screw or Clip
Inside the printer, there is a trans portation screw or clip securing
the print head to the carriage, which you must remove before
using the printer.
1.Lower the output tray at the front of the printer. Then lift
up the printer cover.
2.If your printer has a transportation scr ew, loosen it by
turning its handle counterclockwise, as shown below.
Then lift it off the carriage.
Installing the Ink Cartridges
Follow the steps below to install the printer’s ink cartridges.
Install both ink cartridges. If either t he co lor or black cartridge
is not installed, the printer will not work.
Warning:
w
The ink cartridges are self-contained units. Under ordinary use,
ink will not leak fro m a cartridg e. If ink gets on yo ur hands, wash
them thoro ughly wi th soa p and wate r. If ink ge ts int o your e yes,
flush them immediately with water.
Caution:
c
Do not open the ink cartridge packages until just before you
inst al l them or the y ma y be c o m e to o dry.
1.Make sure the printer is turned on.
2.Lower the output tray and lift up the printer cover.
3.Hold down the
until the print head moves slig htly lef t, to the ink cartridge
install position. The
Caution:
c
Never move the print head by hand; always use the
Load/Eject
4.Pull up each of the ink cartrid ge clamps to open them, and
remove the protective sheet from the color cartridge hol der,
on the right.
Load/Eject
Power
light begins flashing.
button to move it.
button for about five seconds
If your printer has a transportation clip, squeeze the clip to
open it and pull it straight out of the printer as shown
below.
5.Open the foil ink cartridge packages and take out the
cartridges. Remove the tape seal from the top of each one.
Save the screw or clip so you can r einstall it if you tra nsport the
printer later.
black cartridge
color
cartridge
EPSON Stylus COLOR 500 - 86/96Ink Jet Printers
EPSON Stylus COLOR 500
Caution:
c
You must remove the yellow tape seal from the top of each
cartridge; leaving the tape on will per manently damage
them. However, do not remove the tape seal from the bottom
of the cartridge; ink will leak out.
6.Lower the cartridges into their holders with the labels
facing up and the arrow on the top pointing toward the
back of the printer. The color cartridge, which is larger, goes
on the right; the black ink cartridge on the left.
Be sure to install both ink cartridges. The printer will not
work if only one cartridge is installed.
7.Push down the ink cartridge clamps until they lock in place.
After you install the ink cartridges, the printer charges the
ink delivery system. This takes about two minu tes, and the
Power
light flashes until the operation is done.
Caution:
c
Never tu r n off the prin t er wh en th e
9.Make sure the
the printer cover.
To maintain optimum print quality, the printer periodically
performs a cleaning o peration. You may notice the cleaning
cycle being performed when the printer has been on for awhile
without being used or when you turn it on af ter it has been off
for awh ile .
Power
light is no lo nger flashi ng, then clo se
Power
light fl as he s.
Loading Plain P aper
You can l oad up to 100 she ets of pl ain paper . Always l oad p lain
paper with the print able surface facing up. The printable surface
is marked with an arrow on most paper packaging.
1.Lower the ou tpu t tr ay at th e fron t of the pri n ter and sl ide
out the extension.
2.Before you lo ad paper, make sure that the paper thickness
lever, which controls the distance between the paper and
the printer carriage, is set correct ly. If necessary, move the
lever to the plain pape r settin g .
thick paper setting
plain paper
setting
3.If you are going to load lo ng paper (fo r example, legal size
paper), pull up the paper support extension.
Caution:
c
Once you install the ink cartridges, do not open the clamps
or remove the cartridges exc ept to replace them with new
ones. Onc e you remove a car tridge, do not reuse it. Reusing
a cartridge tha t has been re m oved ma y da m a ge the prin t
head.
8.Press the
to its home position. (Even if yo u do not press
the print head moves back to its home position about
30 seconds after you close the clamps.)
Load/E jec t
button again to return the print head
Load/Eject
,
paper support
extension
Ink Jet Printers6/96EPSON Stylus COLOR 500 - 9
EPSON Stylus COLOR 500
4.Make sure the left edge guide lock lever is in the down
(unlocked) positi on and slide the left edg e guide to the lef t
as far as it will go.
left edge guide
5.Load a stack of paper to set the edge guides to the correct
width. Make sure that the right edge of the paper rests
against the right side of the sheet feeder.
6.Slide the left e dge guide against the left edge of the paper;
then move the lock lever up to secure the left edge guide.
7.Remove the stack of paper and fan it. Then tap it on a flat
surface to even the edges.
8.Reinsert the stack of pa per, printable side t oward you (face
up), straight into the printer and then rest it against the
paper support. This ensures that the paper is properly
loaded.
2.Hold down the
while pressing the
Cleaning
POWER
button on the control panel
NNN
switch to turn on the print er.
The self test begins by printi ng in black ink on t he first a nd
last lines of the first sheet of paper to measure the page
length. Then it prints character samples on the next sheet
using the available fonts and colors.
3.The printer prints the test one page at a time and pauses
between pages. While it is paused, press the
Load/Eject
button to print the next page.
4.To end the self test, turn off the printer while it is paused.
If the quality of the test output is not good, clean t he print heads.
Choosing Paper and Other Media
EPSON provides special papers and transparencies that are
formulated for the inks used in EPSON ink jet print ers . Use the
following part numbers when ordering:
Paper or other mediaSizePart number
Special c oated paper for
720 dpi
Special c oated paper for
360 dpi
High-quality glossy paperLetter (8.5
Transpar ency filmLetter (8.5
Iron-on transfer paperLett er (8.5 × 11 inches)SE41001
Letter (8.5
Legal (8.5 × 14 inches)
Letter (8.5
×
11 inches)
×
11 inches)
×
11 inches)
×
11 inches)
S041062
S041048
S041060
S041072
S041064
Testing the Printer
For the self test, use paper that is at least 8.25 inches (210 mm)
wide.
1.Press the
c
POWER
switch to turn off th e prin ter.
Caution:
Never turn off the printer by unplugging it or turning off
a power strip. Alw ays turn off the printer by pressing the
POWER
switch.
Setting the Paper Thi ck nes s and Adju st ment Lev er s
Before printing, check the paper thickness and adjustment
levers to make sure they are set correctly for the type of paper
or other media you are loading.
Caution:
c
Before you change the lever settings, make sure the printer
is not loading paper, printing, or ejecting paper.
The paper thickness lever has two settings: plain paper
(including coated and glos s y paper) and thick paper .
thick paper set ting
plain paper
setting
EPSON Stylus COLOR 500 - 106/96Ink Jet Printers
EPSON Stylus COLOR 500
Set the lever to the position that best suits the paper or other
media you plan to use, as shown in the following ta bl e .
Paper ty p ePaper thickness lever positi o n
Standard paper (plain, coated,
or gloss y)
Transp arency filmPlain paper
Envelopes or labelsThick paper
Plain paper
The thickness adjustment lever is in the left back corner , as
shown in the following illustration.
thickness adjustment lever
Change the thickness adjustment lever when yo u print on thick
paper (such as envelopes or label s) or if your documents smear .
Use the table below to set the lever for your media type. If a
document is smeared, set the thickness adju stment lever to the
+ position (regardless of the paper type) and print it again.
Paper type
Standard paper (plain, coated, or glossy)0
Transparency film0
Envelopes or labels+
Previously smeared documents+
Thickness adjustment
lever position
Using Special Paper and Other Media
When using special coated paper, glossy paper, transparencies,
or envelopes, keep the following in mind:
■Make sure the printable side of the paper is face up.
■Do not touch the printable surface of the paper; hold the
sheets by their edges. Th e moist ure and oils o n your han ds
can reduce print quality.
■Use special coated paper within one year of purchase. Use
high-quality glossy paper an d transpa rencies within six
months.
■Make sure the paper thickness and adjustment levers are in
the correct position for the paper you are using.
■After printing on high-quality glossy paper or
transparencies, remove each sheet from the output tray
immediately. Make sure each sheet is dry before stacking.
■You can print on sheets of labels in the printer; ju st fo llow
the instructions for loading plain paper.
■Return unused sheets and envelopes to their original
package as soon as possible after you finish printin g.
Unfavorable storage conditions—especially high
temperature, humidity, and direct sunlight—can damage
the media.
■Follow any other special loading procedures identified in
the following sections.
Loading Special Papers and Transparencies
You can load up to the following number of sheet s in the sheet
feeder:
■70 sheets of special coated paper. (If you load legal-size
special coated paper for 720 dpi, do not load it more than
halfway to the arrow on the left edge guide of the sheet
feeder.)
■50 sheets of transparency film with one sheet of plain paper
beneath the last transparency in the stack
■30 sheets of high-qua lity glossy p aper with a sh eet of pla in
paper beneath the last sheet in the stack; to avoid pr int i ng
on the plain paper, print the document one page at a time.
If you load a single sheet of glossy paper, place a sheet of
plain paper bene ath it and print one page at a time.
Note:
If you load multiple sheets of glossy paper, the minimum top margin
is 1.2 inches (30 mm). To print with a smaller top margin, load and
print gl ossy paper one sheet at a time.
Follow these steps to load special paper or transparency film:
1.Lower the ou tpu t tr ay at th e fron t of the pri n ter and sl ide
out the extension. If you are going to load long paper (legal
size, for example), pull up the paper support extension.
2.Insert the stack of paper into the printer and adjust the left
edge guide to the paper’s width while the lock lever is in
the down position; then set the lock lever up to secure the
left edge guide.
3.Remove the stack of paper and fan it. Then tap it on a flat
surface to even the edges.
4.Reinsert the stack of paper gently str aight up and down,
and then rest it against the paper support. This ensures that
the paper is properly loaded in the paper path.
Ink Jet Printers6/96EPSON Stylus COLOR 500 - 11
EPSON Stylus COLOR 500
Make sure the printable surface faces up. For coated pa pers,
the printable side is whiter than the other side. For glossy
paper and transparencie s, the printable side is face up when
the cut corner is positioned as shown in the illustration
below.
Calibrating the Printer
The printer has been calibrated at the factory so that vertical
lines in your text and graphics are properly aligned. If you
notice misaligned images in printouts, however, you can
calibrate the printer as described below. You may need to do
this after moving the printer to a new location, for example.
Before calibrating, verify that your printer needs it by printing
a demonstration page. Turn off your printer; then hold down
Cleaning
the
holding down the
turning on the printer. Examine the demonstration printout; if
vertical lines are tru ly misaligned, calibrate the printer. Do not
calibrate the printer too often.
O button and turn the printer back on. Continue
Cleaning
O button for a few seconds after
5.Change the Media Type and other printer driver settings
so they are appropriat e for the paper or transparency film
you loaded.
Loading Envelopes
For detailed specifications on the thic kness and weight of th e
envelopes you can load, see “Printer Specifications.” Do not use
envelopes that are curled or folded, or ones that are too thin;
they may curl during printing. Also, do not choose 720 dpi
resolution for envelope printing.
1.Make sure you set the paper thickness and thickness
adjustment levers to the correct positions for envelope
printing, as described ab ove.
2.You can load up to 10 envelopes in the sheet feeder with
the printable side facing up as shown.
Calibrating the Printer Using Windows
If you are using Windows on your PC, follow the steps below
to calibrate the printer. If you installed the Windows printer
driver, the Calibration utility is installed on the hard disk.
1.If you are using Windows 3.1, select the EPSON Printer
Calibration icon in the EPSON program group to start t he
utility.
If you are using Windows 95, first make sure the Spool
Manager despooler is closed (not just minimized). Then
Start
click
EPSON Printer Calibration
2.When you see the Printer Calibration Utility screen,
select OK.
3.Make sure the printer is selected in the drop-down menu.
Under Calibration Item, click the radio button for the print
head you want to calibrate. The default is Black.
4.Click
If you are not sure which port the printer is connected to,
check the print manager utility. Then click
c
. Point to
Next
. Make sure the selected printer port is correct.
Caution:
Make sure t hat the p rinter nam e you selec ted and the a ctual
printer to be ca lib rat ed are the sa m e, and c onf irm tha t this
printer is c onnected to the port yo u selected. Otherwise , the
printer will be damage d .
Programs, Epson,
to start the utility.
and then click
Next
.
5.Make sure the printer is on and p aper is loaded. Then click
Next
3.Adjust the left edge guide so the envelopes feed straight
into the paper path.
4.Change the printer driver settin gs so they are appropriate
for the envelopes you loaded.
6.Click the misaligned pattern. (If more than one pattern is
7.Click
to print the Current Alignment Sheet.
misaligned, click a misaligned pattern now. After you
finish the steps in this section, repeat steps 1 through 9 to
select and calibrate each remaining misaligned pattern.)
Next
twice to print the misaligned pattern’s Test
Alignment Sheet. This printout contains numbered line
groups with varying alignment.
EPSON Stylus COLOR 500 - 126/96Ink Jet Printers
EPSON Stylus COLOR 500
8.Highlight the number of the line group with the best
appearance and cl i ck
Next
to go to the next screen.
9.To check the calibration results, click
Alignment Sh eet
Next
and click
to calibrate the printer. Click
Print Current
Finish
.
Calibrating the Printer Using DOS
If you need to calibrate the printer from DOS on the PC, follow
the steps below. This utility is designed to be run in DOS with
or without a mouse; these steps are witten for use without a
mouse.
1.If you did not install the Windows printer software on the
hard disk, insert the Windows Setup Disk 1 in a diskette
drive.
2.Type
3.Follow the directions on the screen to install the software,
4.After running the Setup program, change to the driv e and
5.Make sure the printer is selected. If not, follow the
6.Follow the instructions on the screen to choose the print
7.Make sure the printer is on and paper is loaded. Then select
8.Select the misaligned pattern. (If more than one pattern is
9.Select
10. Select the number of the line group with the best
11. To chec k the calibra ti on result s and exit the Calibratio n
A:\SETUP
.
Enter
removing Disk 1 and inserting Disk 2 when prompted.
directory that contain the Calibration utility (or set the path
to the director y) . The d e faul t di rec to ry is C: \C A LIB RA T .
Then type
Printer Calibration screen.
instructions on the screen to select the corr ect printer from
the list shown.
head you want to calibrate. Then select
Next
misaligned, select a misaligned pattern no w. After yo u
finish the steps in this section, repeat steps 4 thr ou gh 11 to
select and calibrate each remaining misaligned pattern.)
Sheet. This printout contains numbered line groups with
varying alignment.
appearance and then select
utility, select
ECALIB
to print the Current Alignment Sheet.
Next
B:\SETU P
(or
and press
twice to print the pattern’s Test Alignment
Print
.
) at the DOS prompt and press
. You see the EPSON
Enter
Next
.
Next
to calibrate the printer.
Calibrating the Printer Using a Macintosh
If you have a Macintosh, foll ow the steps bel ow to calibrate the
printer.
Note:
If the Stat us Monitor utility is running, cl ic k
you start the Calibration utility.
Quit
to close it before
1.Double-click the Bi-D Calibration icon on the hard disk to
start the utility.
2.When you see the screen to select a printe r type, choose the
printer name from the list and click OK.
3.Select the port to which the printer is connected.
Caution:
c
Make sure t hat the p rinter nam e you select ed and the actual
printe r to be cali b rated are th e sa me, an d con fi rm tha t th is
printe r is connec ted to the port you selec ted. Other wise, the
printer will be damaged.
4.In the next screen, click the
calibration patterns in the Choose pattern pull-down menu.
Use this printout to select the pattern(s) that need to be
calibrated.
5.Look at the printed patterns, and select the misaligned
pattern in the Choose pattern pull-down menu. For
example, if the lines shown under Pattern 2 need to be
aligned, select
The printer prints some alignment patterns. Each pattern is
associated with an offset value. Look for the alignment
pattern that is m ost cl o sely alig n e d.
6.After the pages have printed, you see a dialog box
requesting the number of the pattern that is most closely
aligned. Enter the appropriat e numb er and click OK.
7.Repeat steps 5 and 6 until you are satisfied that all of the
patterns are aligned.
8.To close the calibration utility, click
9.Turn off the pr inter to save th e settin g s.
Note:
The settings mad e w ith the Bi- D Calibration utilit y ar e sav ed only
when yo u tu r n of f the print er .
Pattern 2
Preview
; then click
button to print the
Start
.
Quit
.
Calibrating the Printer from the Control Panel
If for some reason you cannot use any of the calibration utility
programs that came with the printer, you can calibrate the
printer from the control panel. This is called the Printer
adjustment mode. Follow these steps:
1.Make sure the printer is turned off and paper is loaded.
2.Hold down the
turn on the printer to enter the Printer adjustment mode.
The printer prints an instruction sheet in English, French,
German, Italian, and Spanish that shows you how to
calibrate the printer. Follow these instructions.
3.After calibrating the printer, exit the Printer adjustment
mode b y turning off the printer.
Cleaning
O and
Load/Eject
buttons and
Ink Jet Printers6/96EPSON Stylus COLOR 500 - 13
EPSON Stylus COLOR 500
Paper Handling Problems
This section describes how to prevent paper jams and ensure
that paper feeds pro perly.
Paper jam problems
If paper jams inside the printer frequently , try th e fol l owing:
■Use a higher quality paper that is suitable for ink jet printers
and is not too thin, too thick, or rough. Fo r best quality, use
EPSON special coated and hi gh-quality g loss y papers. S ee
“Printer Specifications” for paper specifications.
■Fan the stack of paper before you loa d it.
■If you loaded plain paper, try turning th e sta ck over. The
printable side may have been facing down.
■Do not load too many sheets in the sheet feeder. You can
load up to 100 sheets of plain pap e r, 70 sheets of speci al
coated paper, 50 sh eets of transparency film ( with one sheet
of plain paper benea th the stack) , 30 sheets of high-qua lity
glossy paper (with one sheet of plain paper beneath the
stack), or 10 envelopes.
Paper feeding problems
If paper does not feed properly, the most likely causes are:
■The paper was not loaded properly. Remove it. Fan the
paper, and tap it on a flat surface. Insert the stack into the
printer straight up and then rest it against the paper
support.
■Paper is curled or folded. Use flat, undamaged paper.
■The paper is of poor quality; use a better quality paper.
■The paper is too thin or thick; see “Printer Specifications”
for paper size and type specificat i ons.
■The paper was exposed to excess humidity , ov er 60%. S ee
“Printer Specifications” for the required environmental
conditions.
■The left edge guide is too tight or too loose; adjust it for the
size of the paper.
■Too many sheets are loaded in the sheet feeder. You can
load up to 100 sheets of plain pap e r, 70 sheets of speci al
coated paper, 50 sheets of transparency film (with one sheet
of plain paper ben eat h the s tac k), 30 sheets of hi gh-q ual ity
glossy paper (with one sheet of plain paper beneath the
stack), or 10 envelopes.
Printer Care
Cleaning the Print Heads
The printer periodically cleans its print heads automatically, so
normally you should not need to manually activate a cleaning
cycle. However, if print quality diminishes, you can run a
cleaning cycle to enable the nozzles to deliver ink properly. To
avoid wasting ink, do not run a cleaning cycle unless necessary.
You can clean one or b oth print heads, o ne at a time. (You cannot
clean them both simultaneously.) Each cleaning cycle takes
about one minute, during whi ch t he carriage moves and you
can hear the printer recharging the print heads. The
flashes throughout the cleaning cycle and then stays on when
the cycle is finished.
To clean the color pri nt head, make sure th e printer is turned o n
but is not printing. Press the
cleaning cycle begins. When the cleaning cycle is over , the
Power
light stops flashing.
To clean the black pr int head, press the
cleaning cycle is over when the
After you clean the print heads, turn off the printer; then hold
down the
(Continue holding it down for a few seconds after turning on
the printer.) This prints a demonstra tion page so you can see if
the print quality has improved. If the print quality is not
improved, repeat the cleaning cycle. (Be su re to always print at
least a few lines between cleaning cycles to reset the printer’s
cleaning mechanism. )
Cleaning
O button as you turn th e pri nte r back on.
Cleaning
Power
NNN
Cleaning
light stops flashing.
Replacing Ink C a rtridges
The printer’s
tell you when the ink cartridges are low on ink and when you
need to replace them. If on e of these lights fla shes, the indicated
cartridge is low on ink; if it remains on, you need to repl ace the
cartridge. Do not replac e an ink cartridge unless its
tells you to. If you replace a cartridge bef ore its light flashes , the
sensor that tells you when ink is out will not work properly with
the new cartridge.
Caution:
c
■Leave the old c artridge ins talled in th e printer unt il you are
■If you need to replace a cartridge in the middle of a print
■Once you inst all the ink car tridges , do not o pen the c lamps
Ink Out
ready to re place it with a new one. Attempting to print
without a cartridge installed can damage the printer.
job, you must turn off the printer and then turn it back on.
This erase s the data received by the printer and you must
resend the print job .
or remove the cartridges except to repla ce them with new
ones. Once you remove a cartridge, you cannot reuse it.
O (black) and
Ink Out
Power
button. The
O button. The
(color) lights
NNN
Ink Out
light
light
EPSON Stylus COLOR 500 - 146/96Ink Jet Printers
EPSON Stylus COLOR 500
When the color ink cartridge is empty, you can continue printing
with the bl ack ink cartrid ge by switching to monochrome mode.
To do this, turn the printer off, then bac k on. Then resend the
data.
Note:
Even though you use the pri n ter in the monochrome printing mode,
the empt y c o lo r in k cartridg e must be installed .
To switch back to color printing, you must install the color ink
cartridge and then turn the printer off and back on again. Any
data sent to the printer will be lost, and you will have t o resend it.
If the bla ck ink cartridge is empty, you cannot cont inue printing,
even if the color cartridge still contains ink.
Use only these EPSON ink cartridges:
Black ink cart ri dge S020093
Color ink cartri dge S020097
When you need new ink cartridges, cont act you r dealer or call
EPSON Accessories at
(800) GO-EPSON
Caution:
c
Use onl y g enuine EPS ON in k car tr idges a nd do not r efil l them .
Other products may cause damage not covered by EPSON’s
warranty.
Follow these steps to replace either or both ink cartridges:
1.Make sure the printer is on and not printing, and that one
Ink Out
of the
2.Lower the output tray on the front of the printer (if
necessary) and then lift up the printer’s cover.
3.Hold down the
until the print head moves slightly left to the ink cartridge
install position. The
(800) 8 73-7766
for sales locations.
lights is flashi ng or turned on.
Load/Eject
Power
(U.S. only). In Canada, call
button for about five seconds
light begins flashing.
6.Open the package containing the in k cartridge and remove
the cartridge from its protective bag. Remove the yellow
tape seal from the top of the cartridge.
Caution:
c
You must remove the tape seal from the top of the cartridge;
leaving the tape on will permanently damage it. Do not
remove the tape seal from the bottom of the cartridge; ink
will leak out.
7.Lower the ink cartridge into its holder with the label facing
up and the arrow pointing to the back of the printer.
8.Push down the ink cartridge clamp until it locks in place.
Caution:
c
Once you install an ink cartridge, do not open the ink
cartridge clamp ag ain or remov e the cartridge except to
replace it with a new one. Once you remove a cartridge, do
not reuse it; this may damag e the print head.
9.Press the
print head to its home (far right) position and the
light flashes as the pri nter c harges t he ink deliver y system.
c
Note:
Even if you do n ot press the
moves the print head back to its home position about 30 sec o nds
after you replace the cartridge.
10. When the charging cycle is f inish ed (the
flashing), close the printer cover. Now the printer is ready
for the next print jo b.
Load/Eject
Caution:
Power
The
perfor m s the ink charging oper ation. Nev er turn off the
printe r whil e the
in incomplete charging of printer ink.
button again. The printer moves the
Power
light co ntinues to flash while the prin ter
Power
light is flashing, as this can result
Load/Eject
button, the printer
Power
light stops
Caution:
c
Do not move the print head with your hand. Always use
Load/Eject
the
4.Pull up the cartridge clamp to open it. The cartridge rises
partially out of the printer. (If you do not do this within
30 seconds after pressing
to its home position, far right. If this happens, press
Eject
again.)
5.Lift the cartridge out of the printer and dispose of it
carefully so any excess ink does not spill out. Do not take
the used cartridge apart or try to refill it.
Warning:
w
If ink gets on your hands , wash the m thoroug hly with soap
and water. If ink gets into your eyes, flush them
immediately with water.
button to move it.
Load/E j ec t
, the carriage retu rns
Load/
Cleaning the Printer
1.Turn off the pri nter and disconn ect any c able s connect ed to
it. Be sure to keep the printer cover closed as you clean it.
2.Remove any paper or other media from the sheet feeder.
3.Carefully clean away loose d ust and dirt with a soft b rush .
4.Clean the exteri or with a soft cloth d ampened in mild soap.
5.To clean ink out of the printer’s interior, wipe it gently with
a damp cloth.
Ink Jet Printers6/96EPSON Stylus COLOR 500 - 15
EPSON Stylus COLOR 500
Caution:
c
■Never use alcohol or thinner to clean the printer; these
chemical s ca n damage th e compone nts an d the pr inter c ase.
■Do not use a hard or abrasive brush; these can scratch the
printer surfaces.
■Do not allo w wa ter to ge t on t he pr in ter me chani sm or a ny
electronic components.
■Do not spray inside the printer with lubricants or oils; they
can damage the printer mechanisms.
Information Reference List
Engineerin g Change Notice s
None
Product Support Bulletins
None
Technical Information Bulletin s
None
Related Documentation
TM-STYCLR500EPSON Stylus COLOR 500 Service Manual
PL-STYCLR500EPSON Stylus COLOR 500 Parts Price List
4005982EPSON Stylus COLOR 500 User’s Guide
4005980EPSON Stylus COLO R 500 Qu i ck Se tup
EPSON Stylus COLOR 500 - 166/96Ink Jet Printers
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