Supermicro AOC-SLG3-2E4 operation manual

AOC-SLG3-2E4

User's Guide

Revision 1.0c

The information in this User's Guide has been carefully reviewed and is believed to be accurate.
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of this user's guide, please see our Website at www.supermicro.com.

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FCC Statement: This equipment has been tested and found to comply with the limits for a Class
A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s instruction manual, may cause harmful
interference with radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference, in which case you will be required to correct the interference at your
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California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate
warning applies only to products containing CR (Manganese Dioxide) Lithium coin cells. “Perchlorate
Material-special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate”.

WARNING: Handling of lead solder materials used in this
product may expose you to lead, a chemical known to
the State of California to cause birth defects and other
reproductive harm.

User's Guide Revision 1.0c

Release Date: May 24, 2016

Unless you request and receive written permission from Super Micro Computer, Inc., you may not
copy any part of this document.

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Copyright © 2016 by Super Micro Computer, Inc.
All rights reserved.

Printed in the United States of America

Preface

About this User's Guide

This user's guide is written for system integrators, IT technicians and

knowledgeable end users. It provides information for the installation and use of the

AOC-SLG3-2E4 add-on card.

About this Add-on Card

The AOC-SLG3-2E4 is an advanced dual port NVMe SSD add-on card. This low

prole Gen 3.0 PCI-E X8 card features the PLX PE8718 chip and is supported on

the Windows and Linux operating systems. This card supports two drives and can

deliver data transfer rates of up to 6.4 GB/s. It delivers maximum performance and

reliability with NVMe and SAS SSD drives. This is the ideal add-on card for high-

performance storage connectivity.

An Important Note to the User

All images and layouts shown in this user's guide are based upon the latest PCB

revision available at the time of publishing. The card you have received may or may

not look exactly the same as the graphics shown in this user's guide.

Preface

Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required be-

fore any warranty service will be rendered. You can obtain service by calling your

vendor for a Returned Merchandise Authorization (RMA) number. When returning

the AOC-SLG3-2E4 card to the manufacturer, the RMA number should be promi-

nently displayed on the outside of the shipping carton, and the shipping package

is mailed prepaid or hand-carried. Shipping and handling charges will be applied

for all orders that must be mailed when service is complete. For faster service, you

can also request a RMA authorization online http://www.supermicro.com/RmaForm/.

This warranty only covers normal consumer use and does not cover damages in-

curred in shipping or from failure due to the alternation, misuse, abuse or improper

maintenance of products.

During the warranty period, contact your distributor rst for any product problems.

iii

AOC-SLG3-2E4 Add-on Card User's Guide

Conventions Used in the User's Guide

Pay special attention to the following symbols for proper system installation and for

safety instructions to prevent damage to the system or injury to yourself:

Warning: Important information given to ensure proper system installation

or to prevent damage to the components or injury to yourself.

Note: Additional information given for proper system setup.

iv

Contacting Supermicro

Headquarters

Address: Super Micro Computer, Inc.

980 Rock Ave.

San Jose, CA 95131 U.S.A.

Tel: [phone]

Fax: [phone]

Email: [e-mail] (General Information)

[e-mail] (Technical Support)

Website: www.supermicro.com

Europe

Address: Super Micro Computer B.V.

Het Sterrenbeeld 28, 5215 ML

's-Hertogenbosch, The Netherlands

Tel: [phone]

Fax: [phone]

Email: [e-mail] (General Information)

[e-mail] (Technical Support)

[e-mail] (Customer Support)

Website: www.supermicro.nl

Preface

Asia-Pacic

Address: Super Micro Computer, Inc.

3F, No. 150, Jian 1st Rd.

Zhonghe Dist., New Taipei City 235

Taiwan (R.O.C)

Tel: [phone]

Fax: [phone]

Email: [e-mail]

Website: www.supermicro.com.tw

v

AOC-SLG3-2E4 Add-on Card User's Guide

Table of Contents

Preface

About this User's Guide ................................................................................................ 3

About this Add-on Card ................................................................................................. 3

An Important Note to the User ...................................................................................... 3

Returning Merchandise for Service ............................................................................... 3

Conventions Used in the User's Guide ......................................................................... 4

Contacting Supermicro .................................................................................................. 5

Chapter 1 Overview

1-1 Overview ......................................................................................................... 1-1

1-2 Technical Specications .................................................................................. 1-1

General ............................................................................................................ 1-1

OS Support ..................................................................................................... 1-2

Power Consumption ........................................................................................ 1-2

Physical Dimensions ....................................................................................... 1-2

Chapter 2 Hardware Components

2-1 Add-On Card Layout and Components .......................................................... 2-1

2-2 Major Components .......................................................................................... 2-1

2-3 Connectors and LEDs ..................................................................................... 2-2

miniSAS HD Connectors ............................................................................ 2-2

Fatal Error LED .......................................................................................... 2-3

NVMe Backplane Blinking Pattern ............................................................. 2-4

Chapter 3 Installation

3-1 Static-Sensitive Devices .................................................................................. 3-1

Precautions ..................................................................................................... 3-1

Unpacking ....................................................................................................... 3-1

3-2 Before Installation ........................................................................................... 3-2

3-3 Installing the Add-on Card .............................................................................. 3-2

3-4 Installing the Drivers in Windows .................................................................... 3-5

3-4-1 Testing the NVMe "Eject" ................................................................................ 3-6

3-4-2 Testing the Enclosure GUI .............................................................................. 3-6

3-5 Installing the Service in Linux ......................................................................... 3-7

3-5-1 Testing the NVMe "Eject" ................................................................................ 3-8

3-5-2 Buffer IO Error ................................................................................................. 3-8

3-6 Uninstalling the Drivers ................................................................................... 3-8

vi

Chapter 1: Overview

Chapter 1

Overview

1-1 Overview

Congratulations on purchasing your add-on card from an acknowledged leader in

the industry. Supermicro products are designed with the utmost attention to detail

to provide you with the highest standards in quality and performance. For product

support and updates, please refer to our website at http://www.supermicro.com/

products/accessories/index.cfm?Type=20

1-2 Technical Specications

General

• Low Prole STD Gen 3.0 PCI-E X8

• Two mini SAS SFF8643 Internal Connectors

• PLX PE8718

• 6.4 GB/s Transfer rate

• Supports 70C

• Supports two PCI-E Gen 3.0 NVMe SSDs

1-1