Supermicro AOC-SLG3-2E4 operation manual

AOC-SLG3-2E4

User's Guide

Revision 1.0c

The information in this User's Guide has been carefully reviewed and is believed to be accurate.
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of this user's guide, please see our Website at www.supermicro.com.

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FCC Statement: This equipment has been tested and found to comply with the limits for a Class
A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s instruction manual, may cause harmful
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Material-special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate”.

WARNING: Handling of lead solder materials used in this
product may expose you to lead, a chemical known to
the State of California to cause birth defects and other
reproductive harm.

User's Guide Revision 1.0c

Release Date: May 24, 2016

Unless you request and receive written permission from Super Micro Computer, Inc., you may not
copy any part of this document.

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Copyright © 2016 by Super Micro Computer, Inc.
All rights reserved.

Printed in the United States of America

Preface

About this User's Guide

This user's guide is written for system integrators, IT technicians and

knowledgeable end users. It provides information for the installation and use of the

AOC-SLG3-2E4 add-on card.

About this Add-on Card

The AOC-SLG3-2E4 is an advanced dual port NVMe SSD add-on card. This low

prole Gen 3.0 PCI-E X8 card features the PLX PE8718 chip and is supported on

the Windows and Linux operating systems. This card supports two drives and can

deliver data transfer rates of up to 6.4 GB/s. It delivers maximum performance and

reliability with NVMe and SAS SSD drives. This is the ideal add-on card for high-

performance storage connectivity.

An Important Note to the User

All images and layouts shown in this user's guide are based upon the latest PCB

revision available at the time of publishing. The card you have received may or may

not look exactly the same as the graphics shown in this user's guide.

Preface

Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required be-

fore any warranty service will be rendered. You can obtain service by calling your

vendor for a Returned Merchandise Authorization (RMA) number. When returning

the AOC-SLG3-2E4 card to the manufacturer, the RMA number should be promi-

nently displayed on the outside of the shipping carton, and the shipping package

is mailed prepaid or hand-carried. Shipping and handling charges will be applied

for all orders that must be mailed when service is complete. For faster service, you

can also request a RMA authorization online http://www.supermicro.com/RmaForm/.

This warranty only covers normal consumer use and does not cover damages in-

curred in shipping or from failure due to the alternation, misuse, abuse or improper

maintenance of products.

During the warranty period, contact your distributor rst for any product problems.

iii

AOC-SLG3-2E4 Add-on Card User's Guide

Conventions Used in the User's Guide

Pay special attention to the following symbols for proper system installation and for

safety instructions to prevent damage to the system or injury to yourself:

Warning: Important information given to ensure proper system installation

or to prevent damage to the components or injury to yourself.

Note: Additional information given for proper system setup.

iv

Contacting Supermicro

Headquarters

Address: Super Micro Computer, Inc.

980 Rock Ave.

San Jose, CA 95131 U.S.A.

Tel: [phone]

Fax: [phone]

Email: [e-mail] (General Information)

[e-mail] (Technical Support)

Website: www.supermicro.com

Europe

Address: Super Micro Computer B.V.

Het Sterrenbeeld 28, 5215 ML

's-Hertogenbosch, The Netherlands

Tel: [phone]

Fax: [phone]

Email: [e-mail] (General Information)

[e-mail] (Technical Support)

[e-mail] (Customer Support)

Website: www.supermicro.nl

Preface

Asia-Pacic

Address: Super Micro Computer, Inc.

3F, No. 150, Jian 1st Rd.

Zhonghe Dist., New Taipei City 235

Taiwan (R.O.C)

Tel: [phone]

Fax: [phone]

Email: [e-mail]

Website: www.supermicro.com.tw

v

AOC-SLG3-2E4 Add-on Card User's Guide

Table of Contents

Preface

About this User's Guide ................................................................................................ 3

About this Add-on Card ................................................................................................. 3

An Important Note to the User ...................................................................................... 3

Returning Merchandise for Service ............................................................................... 3

Conventions Used in the User's Guide ......................................................................... 4

Contacting Supermicro .................................................................................................. 5

Chapter 1 Overview

1-1 Overview ......................................................................................................... 1-1

1-2 Technical Specications .................................................................................. 1-1

General ............................................................................................................ 1-1

OS Support ..................................................................................................... 1-2

Power Consumption ........................................................................................ 1-2

Physical Dimensions ....................................................................................... 1-2

Chapter 2 Hardware Components

2-1 Add-On Card Layout and Components .......................................................... 2-1

2-2 Major Components .......................................................................................... 2-1

2-3 Connectors and LEDs ..................................................................................... 2-2

miniSAS HD Connectors ............................................................................ 2-2

Fatal Error LED .......................................................................................... 2-3

NVMe Backplane Blinking Pattern ............................................................. 2-4

Chapter 3 Installation

3-1 Static-Sensitive Devices .................................................................................. 3-1

Precautions ..................................................................................................... 3-1

Unpacking ....................................................................................................... 3-1

3-2 Before Installation ........................................................................................... 3-2

3-3 Installing the Add-on Card .............................................................................. 3-2

3-4 Installing the Drivers in Windows .................................................................... 3-5

3-4-1 Testing the NVMe "Eject" ................................................................................ 3-6

3-4-2 Testing the Enclosure GUI .............................................................................. 3-6

3-5 Installing the Service in Linux ......................................................................... 3-7

3-5-1 Testing the NVMe "Eject" ................................................................................ 3-8

3-5-2 Buffer IO Error ................................................................................................. 3-8

3-6 Uninstalling the Drivers ................................................................................... 3-8

vi

Chapter 1: Overview

Chapter 1

Overview

1-1 Overview

Congratulations on purchasing your add-on card from an acknowledged leader in

the industry. Supermicro products are designed with the utmost attention to detail

to provide you with the highest standards in quality and performance. For product

support and updates, please refer to our website at http://www.supermicro.com/

products/accessories/index.cfm?Type=20

1-2 Technical Specications

General

• Low Prole STD Gen 3.0 PCI-E X8

• Two mini SAS SFF8643 Internal Connectors

• PLX PE8718

• 6.4 GB/s Transfer rate

• Supports 70C

• Supports two PCI-E Gen 3.0 NVMe SSDs

1-1

AOC-SLG3-2E4 Add-on Card User's Guide

OS Support

• Microsoft Windows® 2012 R2

• Linux RedHat 7.0 and 7.1

• Linux CentOS 7

• Linux Ubuntu 14.4

• Linux SUSE 12

Power Consumption

• 6 Watts

Physical Dimensions

• Card PCB dimensions: 2.7" x 4.7" (H x L)

1-2

Chapter 2: Hardware Components

Chapter 2

Hardware Components

2-1 Add-On Card Layout and Components

AOC-SLG3-2E4 Image

AOC-SLG3-2E4
DESIGNED IN USA

1.02

REV:

SMB

C

D2

A

JP3

JP23

J48

1

3

BAR CODE

AOC-SLG3-2E4 Layout

2-2 Major Components

The following major components are on the AOC-SLG3-2E4:

1. miniSAS HD Connector 1

2. miniSAS HD Connector 2

3. Fatal Error LED

2-1

1-2:

JP3: Enable EEPROM CFG.

1

1

2-3:

Disable EEPROM CFG.

JP22/JP23:

CLOSE:BMC SMBus CONNECTED
OPEN: BMC SMBus DISCONNECTED

JP22

CH2

1

2

PRESS FIT

1

CH1

1

AOC-SLG3-2E4 Add-on Card User's Guide

2-3 Connectors and LEDs

miniSAS HD Connectors

There are two miniSAS HD connectors on the add-on card. These connectors

provide a transfer rate speed up to 6.4 GB/s.

1-2:

JP3: Enable EEPROM CFG.

1

1

2-3:

AOC-SLG3-2E4
DESIGNED IN USA

1.02

REV:

SMB

C

D2

A

JP3

J48

Disable EEPROM CFG.

JP22/JP23:

CLOSE:BMC SMBus CONNECTED
OPEN: BMC SMBus DISCONNECTED

JP23

JP22

CH2

B

BAR CODE

PRESS FIT

A. miniSAS Connector 1

B. miniSAS Connector 2

CH1

A

2-2

Chapter 2: Hardware Components

Fatal Error LED

The D2 LED lights up if there is an error with any of the connected NVMe or SAS

drives. See the table below for LED information.

Fatal Error

LED Status

Color Status

Red Fatal Error

1-2:

JP3: Enable EEPROM CFG.

1

1

2-3:

AOC-SLG3-2E4
DESIGNED IN USA

1.02

REV:

A

SMB

C

D2

A

JP3

J48

Disable EEPROM CFG.

JP22/JP23:

CLOSE:BMC SMBus CONNECTED
OPEN: BMC SMBus DISCONNECTED

JP23

JP22

CH2

BAR CODE

PRESS FIT

CH1

A. Fatal Error LED

2-3

AOC-SLG3-2E4 Add-on Card User's Guide

NVMe Backplane Blinking Paern definion

LED Color

Blinking Paern

Behavior for Device

NVMe Backplane Blinking Pattern

Please see the table below for a comprehensive listing of LED information for the

NVMe backplane.

Acvity LED 8 HDD's Green color SAS Power On stay On, Blinking during I/O me SAS

12 HDD's Blue Color SATA Power On stay off, Blinking during IO me SATA

BP supports NVMe change to Blue NVMe Power On stay On, Blinking during IO me NVMe

Status LED RED A. Fail Drive RED LED solid On. SAS / SATA / NVMe with RSTe supports.

RED B. Rebuild drive RED LED blinking at 1Hz. SAS / SATA / NVMe with RSTe supports.

RED C. Hot Spare drive RED LED blinking with 2 blink and 1 stop at 1Hz. SAS / SATA / NVMe with RSTe supports.

R

ED D. Power on Status LED stay on for 5 second then turn off. SAS / SATA / NVMe with RSTe supports.

RED E. Idenfy drive RED LED blinking at 4Hz. SAS / SATA / NVMe with RSTe supports.

Green F. Solid Green LED safe to remove NVMe device. NVMe

Amber (Two tone combined RED and Green) G. Blinking at 1Hz for aenon state not to remove NVMe device NVMe

2-4

Chapter 3: Installation

Chapter 3

Installation

3-1 Static-Sensitive Devices

Electrostatic Discharge (ESD) can damage electronic com ponents. To avoid dam-

aging your add-on card, it is important to handle it very carefully. The following

measures are generally sufcient to protect your equipment from ESD.

Precautions

• Use a grounded wrist strap designed to prevent static discharge.

• Touch a grounded metal object before removing the add-on card from the

antistatic bag.

• Handle the add-on card by its edges only; do not touch its components or

peripheral chips.

• Put the add-on card back into the antistatic bags when not in use.

• For grounding purposes, make sure that your system chassis provides excellent

conductivity between the power supply, the case, the mounting fasteners and

the add-on card.

Unpacking

The add-on card is shipped in antistatic packaging to avoid static damage. When

unpacking your component, make sure you are static protected.

Note: To avoid damaging your components and to ensure proper installa-

tion, be sure to always connect the power cord last, and always remove it

before adding, removing or changing any hardware components.

3-1

AOC-SLG3-2E4 Add-on Card User's Guide

3-2 Before Installation

To install the add-on card properly, follow the steps below.

1. Power down the system and unplug the power cord

2. Use industry-standard anti-static equipment (such as gloves or wrist strap)

and follow the precautions on page 3-1 to avoid damage caused by ESD.

3-3 Installing the Add-on Card

The following items are needed to complete the installation:

• Add-on card: AOC-SLG3-2E4

• Riser card: RSC-R1UW-2E16

• Backplane connector: BPN-SAS3-116A-N2 Rev. 1.10

Follow the steps below to install the add-on card:

1. Remove the system cover.

2. Insert the RSC-R1UW-2E16 riser card into an open PCI-E 3.0 X8 slot on the

motherboard.

Note: Your card and motherboard may or may not look exactly the same

as the graphics shown.

3-2

Chapter 3: Installation

3. Insert the AOC-SLG3-2E4 add-on card into the slot on the riser card.

4. After you have inserted the add-on card into the riser card, you can connect

the cables. Since the add-on card is installed with the components facing

down, make sure the latch on the cable is also facing down. You will hear a

click if the cable is connected properly.

3-3

Latch

AOC-SLG3-2E4 Add-on Card User's Guide

5. With one end of the cable connected to CH1 of the add-on card, connect the

other end to NVMe#0 (JSM3) of the BPN-SAS3-116A-N2 backplane. With one

end of the cable connected to CH2 of the add-on card, connect the other end

to NVMe#1 (JSM4) of the BPN-SAS3-116A-N2 backplane. You will hear a

click if the cable is connected properly.

6. Connect the two NVMe SSD drives to the backplane.

7. Replace the system cover, plug in the power cord and power up the system.

3-4

Chapter 3: Installation

3-4 Installing the Drivers in Windows

Follow the steps below to install the drivers for Windows. Download the latest driv-

ers from the Supermicro project board at ftp://ftp.supermicro.com/driver/NVMe/.

1. Download the le: AOCSLG32E4_NVMeLEDControl_07232015.rar.

2. Extract the le, select the win2012 folder and then the SETUP folder to install

the PLX and SMC Drivers.

3. Click on the setup icon and follow the prompts to complete the installation.

3-5

AOC-SLG3-2E4 Add-on Card User's Guide

3-4-1 Testing the NVMe "Eject"

Follow the steps below to install and test the NVMe Eject drive feature. The test

displays an LED pattern to provide the status of the NVMe drive.

1. Run AOCSLG32E4_NVMeLEDControl_07232015\win2012\SETUP\Setup.exe

to install the NVMe Eject feature.

2. Click on "Eject NVMe drive" to trigger the corresponding NVMe LED pattern,

which will display in the following sequence: Red, Amber, and Green. This

sequence shows that the drive is functioning properly.

3. Unplug and hotplug the ejected NVMe drive to trigger the corresponding

NVMe LED pattern, which will display in the following sequence: Red, Amber,

Green, and Black. This sequence shows that the drive is functioning properly.

3-4-2 Testing the Enclosure GUI

Follow the steps below to select an LED pattern to test.

1. Launch the Enclosure GUI feature to run the test.

2. Select the LED pattern from the drop-down list and click the "Blink" button to

run the test. The test is successful if the LED pattern corresponds with the

function.

3-6

Chapter 3: Installation

3-5 Installing the Service in Linux

Follow the steps below to install the service fo the AOC-SLG3-2E4 add-on card

in Linux. Download the latest drivers from ftp://ftp.supermicro.com/driver/NVMe/.

1. Download the le: AOCSLG32E4_NVMeLEDControl_07232015.rar.

2. Extract the le and follow the readme.txt le to install the service.

3. Run the following command to install the PLX and SMC Drivers:

./SetupService.sh

3-7

AOC-SLG3-2E4 Add-on Card User's Guide

3-5-1 Testing the NVMe "Eject"

Follow the steps below to install and test the NVMe Eject drive feature. The test

displays an LED pattern to provide the status of the NVMe drive.

1. Run the Enclosure GUI feature to install the NVMe Eject feature.

2. Click on "Eject NVMe button" to trigger the corresponding NVMe LED pattern,

which will display in the following sequence: Red, Amber, and Green. This

sequence shows that the drive is functioning properly.

3. Unplug and hotplug the ejected NVMe drive to trigger the corresponding

NVMe LED pattern, which will display in the following sequence: Red, Amber,

Green, and Black. This sequence shows that the drive is functioning properly.

3-5-2 Buffer IO Error

In Linux, a buffer IO error may occur when mounting an NVMe volume(s) after

NVMe Hot-remove and Hot-add operations. If this error occurs, please use the

following workaround:

1. Edit grub le and add "pci=pcie_bus_safe" as a kernel parameter.

2. Reboot.

3-6 Uninstalling the Drivers

To uninstall the drivers in Windows:

1. Select the win2012 folder and then the SETUP folder to uninstall the PLX and

SMC Drivers.

To unistall the drviers in Linux:

1. Run the following command to unistall the PLX and SMC drivers:

./RemoveService.sh

3-8

(Disclaimer Continued)

The products sold by Supermicro are not intended for and will not be used in life support systems,
medical equipment, nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency com­munication devices or other critical systems whose failure to perform be reasonably expected to result

in signicant injury or loss of life or catastrophic property damage. Accordingly, Supermicro disclaims

any and all liability, and should buyer use or sell such products for use in such ultra-hazardous ap­plications, it does so entirely at its own risk. Furthermore, buyer agrees to fully indemnify, defend
and hold Supermicro harmless for and against any and all claims, demands, actions, litigation, and
proceedings of any kind arising out of or related to such ultra-hazardous use or sale.