INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home,
where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the
rating plate. This appliance is not convertible for use with other gases.
WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built
fi replace or in a listed ventless fi rebox enclosure. It is design-certifi ed for these installations in accordance
with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built fi replace that includes
instructions stating it has not been tested or should not be used with unvented gas logs.
This is an unvented gas-fi red heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on Page 6 of this manual.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
- Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other
appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
- Installation and service must be performed by a qualifi ed installer, service agency or the gas supplier.
Improper adjustment, alteration, service, maintenance, or installation of this
heater or its controls can cause death or serious injury.
Read and follow instructions and precautions in User’s Information Manual
provided with this heater.
WARNING: This appliance is for
installation only in a solid-fuel burning masonry or UL127 factory-built
fi replace or in a listed ventless fi re-
box enclosure. It is design-certifi ed
for these installations in accordance
with ANSI Z21.11.2. Exception:
DO NOT install this appliance in a
factory-built fi replace that includes
instructions stating it has not been
tested or should not be used with
unvented gas logs.
WARNING: Vent-free products are
prohibited for bedroom and bathroom
installation in the Commonwealth of
Massachusetts.
WARNING: This product contains
and/or generates chemicals known
to the state of California to cause
cancer or birth defects or other reproductive harm.
WARNING: This is an unvented
gas-fi red heater. It uses air (oxygen)
from the room in which it is installed.
Provisions for adequate combustion
and ventilation air must be provided.
Refer to Air for Combustion and Ventilation section on Page 6 of
this manual.
This appliance may be installed in an
aftermarket,* permanently located,
manufactured (mobile) home, where
not prohibited by local codes.
This appliance is only for use with
the type of gas indicated on the
rating plate. This appliance is not
convertible for use with other gases.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
DANGER: Carbon monoxide
poisoning may lead to death!
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126848-01B2
Page 3
SAFETY
Continued
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate or
service this fi replace. Improper use
of this fi replace can cause serious
injury or death from burns, fi re, ex-
plosion, electrical shock and carbon
monoxide poisoning.
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning resemble the
fl u, with headaches, dizziness, or nausea.
If you have these signs, the heater may not
be working properly. Get fresh air at once!
Have heater serviced. Some people are
more affected by carbon monoxide than others. These include pregnant women, people
with heart or lung disease or anemia, those
under the infl uence of alcohol, and those at
high altitudes.
Natural and Propane/LP Gas: Natural
and propane/LP gases are fuel gases. Fuel
gases are odorless. An odor-making agent
are added to fuel gases. The odor helps you
detect a fuel gas leak. However, the odor
added to fuel gas can fade. Fuel gas may be
present even though no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference.
It is your guide to safe and proper operation
of this heater.
WARNING: Do not place log
scraps or volcanic stone on burner.
Due to high temperatures, the appliance should be located out of
traffi c and away from furniture and
draperies.
Do not place clothing or other fl am-
mable material on or near the appliance. Never place any objects on
the heater.
Heater base assembly becomes very
hot when running heater. Children
and adults should be alerted to the
hazard of high surface temperature
and should stay away to avoid
burns or clothing ignition. Heater
will remain hot for a time after shutdown. Allow surface to cool before
touching.
Young children should be carefully
supervised when they are in the same
room with the appliance. When using the hand-held remote accessory,
keep selector switch in the OFF position to prevent children from turning
on burners with remote.
WARNING: Any change to this
heater or its controls can be dangerous.
You must operate this heater with
the fi replace screen and hood in
place. Make sure fi replace screen
and hood are in place before running
WARNING: Do not use a blower
insert, heat exchanger insert or other
accessory not approved for use with
this heater.
heater. The fi replace screen shall
have openings for introduction of
combustion air.
Keep the appliance area clear and
free from combustible materials,
WARNING: Do not allow fans
to blow directly into the fi replace.
gasoline and other fl ammable vapors
and liquids.
Avoid any drafts that alter burner
fl ame patterns. Ceiling fans can
create drafts that alter burner fl ame
patterns. Altered burner patterns can
Solid-fuels shall not be burned in a
fi replace in which an unvented room
heater is installed.
cause sooting.
126848-01B3
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Page 4
SAFETY
Continued
Installation and repair should be done
by a qualifi ed service person. The appliance should be inspected before use
and at least annually by a professional
service person. More frequent cleaning
may be required due to excessive lint
from carpeting, bedding material, etc. It
is imperative that control compartments,
burners, and circulating air passageways
of the appliance be kept clean.
1. WARNING: This appliance is only for
use with the type of gas indicated on
the rating plate. This appliance is not
convertible for use with other gases.
2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/LP
supply tank(s) outdoors (propane/LP units
only).
3. To prevent performance problems, the use
of a propane/LP tank of less than 100 lbs.
capacity is not recommended (propane/LP
units only).
4. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions
• if you cannot reach your gas supplier, call
the fi re department
5. This heater shall not be installed in a bedroom or bathroom unless installed as a
vented appliance (see Installing Damper
Clamp Accessory for Vented Operation,
Page 12).
6.
WARNING: Before installing in a solid
fuel burning fi replace, the chimney fl ue
and firebox must be cleaned of soot,
creosote, ashes and loose paint by a
qualifi ed chimney cleaner. Creosote will
ignite if highly heated. A dirty chimney fl ue
may create and distribute soot within the
house. Inspect chimney fl ue for damage.
If damaged, repair fl ue and fi rebox before
operating heater.
7. Do not burn solid-fuel in a fi replace in which
a vent-free room heater is installed.
8. If fi replace has glass doors, never operate
this heater with glass doors closed. Any
glass doors shall be fully opened when the
appliance is in operation. If you operate
heater with doors closed, heat buildup inside
SuperiorFireplaces.us.com
fi replace will cause glass to burst. Make sure
there are no obstructions across openings of
fi replace.
9. This log heater is designed to be smokeless.
If logs ever appear to smoke, turn off heater
and call a qualifi ed service person. NOTE:
During initial operation, slight smoking could
occur due to log curing and heater burning
manufacturing residues.
10. To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance,Page 21.
11. Before using furniture polish, wax, carpet
cleaner, or similar products, turn heater of f. If
heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls or furniture.
12. This heater needs fresh, outside air ventilation to run properly. This heater has an
oxygen depletion sensing (ODS) pilot light
safety system. The ODS shuts down the
heater if not enough fresh air is available.
See Air for Combustion and Ventilation,
Page 6. If heater keeps shutting off, see
Troubleshooting, Page 23.
13. Do not run heater
• where fl ammable liquids or vapors are used
or stored
• under dusty conditions
14. Do not use this heater to cook food or burn
paper or other objects.
15. Do not use this room heater if any part has
been under water. Immediately call a qualifi ed service technician to inspect the room
heater and to replace any part of the control
system and any gas control which has been
under water.
16. Do not operate heater if any log is broken.
Do not operate heater if a log is chipped
(dime-sized or larger).
17. Turn heater off and let cool before servicing, installing, or repairing. Make sure the
selector switch is in the OFF position. Only
a qualifi ed service person should install,
service, or repair heater.
18. Make sure the selector switch is in the OFF
position when you are away from home for
long periods of time.
19. This heater must not be connected to any
external electrical source.
20. Operating heater above elevations of 4,500
feet could cause pilot outage.
21. Provide adequate clearances around air
openings.
126848-01B4
Page 5
22. Solid fuels shall not be burned in a fi replace
in which an unvented room heater or decorative appliance is installed.
23. When installing as a vented appliance in a
manufactured home or mobile home, the
PRODUCT IDENTIFICATION
Left
Side
Piezo
Igniter
Optional
Remote
Control
installation must conform with the Manu-
factured Home Construction and Safety
Standard, Title 24 CFR, Part 3280 or when
standard is not applicable, with Manufac-
tured Home Installations Standard, ANSI/
NCSBCS A225.1/NFPZ 501A.
Log Set
Right
Side
Optional Selector Switch
Front
Flame Adjustment Knob
Figure 1 - Product Identifi cation
LOCAL CODES
Install and use appliance with care. Follow all
local codes. In the absence of local codes, use
the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
25 West 43rd Street, 4th fl oor
New York, NY 10036
National Fire Protection Association, Inc.
1 Batterymarch Park
Quincy, MA 02169-7471
UNPACKING
1. Remove logs and heater base assembly
from carton.
Base Assembly
Control Knob
NOTE: Do not pick up appliance base as-
sembly by burners. This could damage the
appliance. Always handle base assembly
by grate.
2. Remove all protective packaging applied
to logs and appliance for shipment.
3. Check appliance for any shipping damage. If appliance is damaged, promptly
inform dealer where you purchased the
appliance.
CAUTION: Do not remove the
data plates from the grate assembly . The data plates contain
important warranty and safety
information.
COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS
These appliances are approved for installation in the US state of Massachusetts if the following additional requirements are met:
• Un-vented Room Heaters shall be installed in accordance with 527 CMR 30.
• Installation and repair must be done by a plumber or gas fi tter licensed in the Common-
wealth of Massachusetts.
• The fl exible gas line connector used shall not exceed 36 inches (92 centimeters) in length.
• The individual manual shut-off must be a T-handle type valve.
• Unvented appliances may NOT be installed in bedrooms or bathrooms.
• A working smoke detector must be installed in the area where vent-free appliances are
installed.
Seller of unvented propane or natural gas-fi red supplemental room heaters shall provide
to each purchaser a copy of 527 CMR 30 upon sale of the unit.
126848-01B5
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Page 6
PRODUCT FEATURES
OPERATION
This heater is clean burning. It requires no outside
venting. There is no heat loss out a vent or up
a chimney. Heat is generated by realistic, dancing yellow fl ames. This heater is designed for
vent-free operation with fl ue damper closed. It
has been tested and approved to ANSI Z21.11.2
standard for unvented heaters. State and local
codes in some areas prohibit the use of vent-free
heaters. This heater may also be operated as
a vented decorative product (ANSI Z21.60) by
opening fl ue damper (non-thermostat operation
only).
APPLICATION
These multisided logs are designed to be equally
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall not be
installed in a room or space unless the
required volume of indoor combustion
air is provided by the method described
in the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, the International Fuel
Gas Code, or applicable local codes.
Read the following instructions to ensure proper fresh air for this and other
fuel-burning appliances in your home.
Today’s homes are built more energy effi cient
than ever. New materials, increased insulation
and new construction methods help reduce heat
loss in homes. Homeowners apply weather strip
and caulk around windows and doors to keep
the cold air out and the warm air in. During heating months, homeowners want their homes as
airtight as possible.
While it is good to make your home energy
effi cient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning appliances need fresh air for proper combustion
and ventilation.
Exhaust fans, some fi replaces, clothes dryers
and some fuel-burning appliances draw air from
the house to operate. Y ou must provide adequate
fresh air for these appliances. This will ensure
proper venting of vented fuel-burning appliances.
PROVIDING ADEQUA TE VENTILA TION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three
SuperiorFireplaces.us.com
beautiful when viewed from any angle. They are
designed specifi cally for use in see-through,
peninsula, and island fi reboxes with multiple
openings. You may also install this log heater in
a standard fi rebox.
SAFETY PILOT
This heater has a pilot with an Oxygen Depletion
Sensing (ODS) safety shutoff system. The ODS/
pilot is a required feature for vent-free room heaters. The ODS/pilot shuts off the heater if there is
not enough fresh air.
PIEZO IGNITION SYSTEM
This heater has a piezo igniter. This system
requires no matches, batteries, or other sources
to light heater.
following ventilation classifi cations:
1. Unusually Tight Construction
2. Unconfi ned Space
3. Confi ned Space
The information on Pages 6-8 will help you clas-
sify your space and provide adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion and
ventilation. However, in buildings of unusually
tight construction, you must provide additional
fresh air.
Unusually tight construction is defi ned as
construction where:
a. walls and ceilings exposed to the outside
atmosphere have a continuous water
vapor retarder with a rating of one perm
(6 x 10
openings gasketed or sealed and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to areas
such as joints around window and door
frames, between sole plates and fl oors,
between wall-ceiling joints, between wall
panels, at penetrations for plumbing, electrical and gas lines and at other openings.
If your home meets all three criteria above,
you must provide additional fresh air. See
Ventilation Air From Outdoors, Page 8.
If your home does not meet all three criteria
above, proceed to Determining Fresh-Air Flow For Heater Location, below.
Confi ned and Unconfi ned Space
The National Fuel Gas Code, ANSI Z223.1/
NFPA54 allows two methods for determining
whether the space in which the heater is being
-11
kg per pa-sec-m2) or less with
126848-01B6
Page 7
AIR FOR COMBUSTION AND VENTILATION
Continued
installed is confi ned or unconfi ned space. The
standard method defi nes a confi ned space as
a space whose volume is less than 50 cubic
3
feet per 1,000 Btu/hr (4.8 m
per kw) of the aggregate input rating of all appliances installed
in that space and an unconfi ned space as
a space whose volume is not less than 50
cubic feet per 1,000 Btu/hr (4.8 m
3
per kw) of
the aggregate input rating of all appliances
installed in that space. Rooms communicating
directly with the space in which the appliances
are installed*, through openings not furnished
with doors, are considered a part of the unconfi ned space.
Where the air infi ltration rate of a structure is
known, the Known Air Infi ltration Rate Method
may be used. Follow The National Fuel Gas
Code, ANSI Z223.1/NFPA 54 to use this
method to determine if the space is confi ned
or unconfi ned.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
Determining if You Have a Confi ned or
Unconfi ned Space Using the Standard
Method
Use this work sheet to determine if you have
a confi ned or unconfi ned space.
Space: Includes the room in which you will install
fi replace plus any adjoining rooms with doorless passageways or ventilation grills between
the rooms.
1. Determine the volume of the space (length
x width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2560 cu. ft.
(volume of space)
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume
of the space.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 2560 cu. ft. (volume of space) x 20
= 51,200 (maximum Btu/Hr the space can
support)
3. Add the Btu/Hr of all fuel burning appliances
in the space.
Vent-free fi replace __________Btu/HrGas water heater* __________Btu/Hr
Gas furnace __________Btu/Hr
Vented gas heater __________Btu/Hr
Gas fi replace logs __________Btu/HrOther gas appliances* + _________Btu/Hr
Total = _________Btu/Hr
* Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
Example:Gas water heater __________Btu/Hr
Vent-free fi replace + _________Btu/Hr
Total = _________Btu/Hr
Compare the maximum Btu/Hr the space can
4.
support with the actual amount of Btu/Hr used.
_______ Btu/Hr (maximum can support)
_______ Btu/Hr (actual amount used)
Example: 51,200 Btu/Hr (maximum the
space can support)
73,000 Btu/Hr (actual amount of
Btu/Hr used)
The space in the above example is a confi ned
space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your
options are as follows:
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides
an unconfi ned space, remove door to adjoin-
ing room or add ventilation grills between
rooms. See Ventilation Air From Inside
Building, Page 8.
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors, Page 8.
C. Install a lower Btu/Hr fi replace, if lower Btu/
Hr size makes room unconfi ned.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is
an unconfi ned space. Y ou will need no additional
fresh air ventilation.
40,000
33,000
73,000
126848-01B7
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Page 8
A
AIR FOR COMBUSTION AND VENTILATION
Continued
WARNING: If the area in which
the heater may be operated does
not meet the required volume for
indoor combustion air, combustion and ventilation air shall be
provided by one of the methods
described in the National Fuel
Gas Code, ANSI Z223.1/NFPA
54, the International Fuel Gas
Code, or applicable local codes.
VENTILA TION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconfi ned space. When ventilating to an
adjoining unconfi ned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the fl oor on the
wall connecting the two spaces (see options
1 and 2, Figure 2). Y ou can also remove door
into adjoining room (see option 3, Figure 2).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the ceiling
and one within 12" of the fl oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings
for inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Ventilated
Attic
Crawl Space
Ventilated
To Attic
To
Crawl
Space
Outlet
ir
Inlet
Air
Outlet
Air
Inlet Air
Figure 3 - Ventilation Air from Outdoors
12"
Ventilation
Grills Into
Adjoining
Room,
Option 1
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
12"
Figure 2 - Ventilation Air from Inside
Building
SuperiorFireplaces.us.com
126848-01B8
Page 9
INSTALLATION
NOTICE: This appliance is intended
for supplemental heating. Use this
heater along with your primary
heating system. Do not install this
heater as your primary heat source.
If you have a central heating system,
you may run system’s circulating
blower while using heater. This will
help circulate the heat throughout
the house. In the event of a power
outage, you can use this heater as
your primary heat source.
WARNING: A qualifi ed service
person must install heater. Follow
all local codes.
NOTICE: State or local codes may
only allow operation of this appliance
in a vented confi guration. Check your
state or local codes.
WARNING: Before installing in a
solid fuel burning fi replace, the chim-
ney fl ue and fi rebox must be cleaned
of soot, creosote, ashes and loose
paint by a qualifi ed chimney cleaner.
Creosote will ignite if highly heated.
A dirty chimney fl ue may create and
distribute soot within the house.
Inspect chimney and fi rebox fl ue
for damage. If damaged, repair fl ue
and fi rebox before operating heater.
WARNING: Any outside air ducts
and/or ash dumps in the fi replace
shall be permanently closed at time
of appliance installation.
WARNING: Seal any fresh air
vents or ash clean-out doors located
on fl oor or wall of fi replace. If not,
drafting may cause pilot outage
or sooting. Use a heat-resistant
sealant. Do not seal chimney fl ue
damper.
WARNING: Never install the
heater
• in a bedroom or bathroom
unless installed as a vented
appliance, see Page 12
• in a recreational vehicle
• where curtains, furniture, clothing, or other fl ammable objects
are less than 42" from the front,
top, or sides of the heater
• in high traffi c areas
• in windy or drafty areas
CAUTION: This heater creates
warm air currents. These currents
move heat to wall surfaces next to
heater. Installing heater next to vinyl
or cloth wall coverings or operating
heater where impurities (such as,
but not limited to, tobacco smoke,
aromatic candles, cleaning fl uids,
oil or kerosene lamps, etc.) in the
air exist, may discolor walls or
cause odors.
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benefi cial, installing
heater in rooms without enough ventilation
air may cause mildew to form from too much
moisture. See Air for Combustion and Ventila-tion, Page 6.
CHECK GAS TYPE
Use only the correct type of gas (natural or
propane/LP). If your gas supply is not the
correct gas type, do not install heater. Call
dealer where you bought heater for proper
type heater.
WARNING: This appliance is
equipped for either natural gas or
propane/LP gas but not both. Gas
type is indicated on the rating plate.
Field conversion is not permitted.
126848-01B9
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Page 10
INSTALLATION
Continued
INST ALLATION AND CLEARANCES
(Vent-Free Operation Only)
WARNING: Maintain the minimum
clearances. If you can, provide greater
clearances from fl oor, ceiling and
adjoining wall.
MINIMUM FIREPLACE CLEARANCE
TO COMBUSTIBLE MATERIALS
Side Wall 16", Ceiling 42", Front 36"
NOTICE: Manual control heaters
may be used as a vented product.
If so, you must always run heater
with chimney fl ue damper open.
If running heater with damper
open, noncombustible material
above fi replace opening is not
needed. Go to Installing Damper
Clamp Accessory for Vented
Operation, Page 12.
LOG SIZING REQUIREMENTS
Log
Size
27"17"19"32"
Carefully follow the instructions below. This
will ensure safe installation into a masonry,
UL127-listed manufactured fi replace, or listed
vent-free fi rebox.
Minimum Clearances For Side
Combustible Material, Side Wall, and
Ceiling
A. Clearances from side of fi replace cabinet
Example: The face of a mantel, bookshelf,
NOTE: When installing your gas logs into
B. Clearances from top of fi replace opening
HeightDepthWidth
to any combustible material and wall
should follow diagram in Figure 4.
etc. is made of combustible material and
protrudes 3-1/2" from the wall. This combustible material must be 4" from the side
of the fi replace cabinet (see Figure 4).
a manufactured fi rebox, follow fi rebox
manufacturer’s instructions for minimum
clearances to combustible materials.
to ceiling should not be less than 42".
Minimum Firebox
MINIMUM NONCOMBUSTIBLE
MATERIAL CLEARANCES
If Not Using Mantel
NOTE: If using a mantel, proceed to If Using
Mantel, Page 11 If not using a mantel, follow
the information below.
Noncombustible
Material Distance
(A)
12" or moreNoncombustible mate-
Between 8" and
12"
Less than 8"
Requirements for Safe
Installation
rial OK.
Install fi replace hood ac-
cessory (GA6050 - see
Accessories, Page 29).
Noncombustible material
must be extended to at
least 8". See Between 8" and 12", above. If you
cannot extend material,
you must operate heater
with fl ue damper open.
Maintain adequate clearances for accessibility for purposes
of servicing and proper operation.
Example
*
*Minimum 16" from Side Wall
Figure 4 - Minimum Clearance for
Combustible to Wall
SuperiorFireplaces.us.com
Figure 5 - Heat Resistant Material (Slate,
Marble, Tile, etc.) Above Fireplace
126848-01B10
Page 11
e
e
INSTALLATION
Continued
You must have noncombustible material(s)
above both fi replace openings. Noncombus-
tible materials (such as slate, marble, tile, etc.)
must be at least 1/2" thick. With sheet metal,
you must have noncombustible material behind it. Noncombustible material must extend
at least 8" up. If noncombustible material is
less than 12", you must install the fi replace
hood accessory. See Figure 5, Page 10 for
minimum clearances.
IMPORTANT: If you cannot meet these
minimum clearances, you must operate
heater with chimney fl ue damper open. Go
to Installing Damper Clamp Accessory for
Vented Operation, Page 12.
If Using Mantel
You must have noncombustible material(s)
above the fi replace opening. Noncombustible
materials (such as slate, marble, tile, etc.)
must be at least 1/2" thick. With sheet metal,
you must have noncombustible material behind it. Noncombustible material must extend
at least 8" up. If noncombustible material is
less than 12", you must install the fi replace
hood accessory. Even if noncombustible
material is more than 12", you may need the
hood accessory to defl ect heat away from
your mantel shelf. See Figure 5, Page 10 and
Figures 6 and 7, for minimum clearances.
10"
8"
6"
1
2
/2"
Minimum
Noncombustible
Material
(A)
12"
Minimum
Noncombustible
Material Height
Figure 6 - Minimum Mantel Clearances
Without Using Hood
Minimum clearance requirements include any projections such
as shelves, window sills, mantels, etc. above the appliance.
Mantel Shelf
18" 20" 22" 24"
Distances to
Underside of
Mantel
Underside
of Mantel
Shelf
All
minimum
distances
are in
inches
Top o f
Fireplac
Opening
Mantel Shelf
8"
12" 15" 18" 20"
Min.
Distances to
Underside of
Mantel
Undersid
of Mantel
Shelf
Top of
Fireplace
Opening
Minimum
Noncombustible
Material
12"
10"
8"
6"
2½"
Hood
(GA6050)
Figure 7 - Minimum Mantel Clearances
When Using Hood
MANTEL CLEARANCES
In addition to meeting noncombustible material clearances, you must also meet required
clearances between fi replace openings and
mantel shelf on each side of the fi replace. If
you do not meet the clearances listed below,
you will need a hood.
Determining Minimum Mantel Clearance
If you meet minimum clearance between
mantel shelf and top of fi replace opening, a
hood is not required (see Figure 6).
Determining Minimum Mantel Clearance
When using a Hood
If minimum clearances in Figure 6 are not
met, you must have a hood. When using a
hood there are still certain minimum mantel
clearances required. Follow minimum clearances shown in Figure 7 when using hood.
NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Walls and mantels above the
firebox may become hot to
the touch. If installed properly,
these temperatures meet the
requirement of the national
product standard. Follow all
minimum clearances shown in
this manual.
126848-01B11
SuperiorFireplaces.us.com
Page 12
INSTALLATION
Continued
Notice: If your installation does
not meet the minimum clearances shown, you must do one
of the following:
• operate the logs only with
the fl ue damper open
• raise the mantel to an acceptable height
• remove the mantel
FLOOR CLEARANCES
A. If installing appliance on the fl oor level,
you must maintain the minimum distance
of 14" to combustibles (see Figure 8).
B. If combustible materials are less than
14" to the fi replace, you must install ap-
pliance at least 5" above the top surface
of combustible fl ooring including tile and
carpet (see Figure 9).
If your heater is a manually controlled model,
you may use this heater as a vented product.
There are three reasons for operating your
heater in the vented mode:
1. The fi replace does not meet the clearance
to combustibles requirements for ventfree operation
2. State or local codes do not permit ventfree operation
3. You prefer vented operation
If reasons number 1 or 2 above apply to you,
you must permanently open chimney fl ue
damper. You must install the damper clamp
accessory (to order, see Accessories, Page
30). This will ensure vented operation (see
Figure 10). The damper clamp will keep
damper open. Installation instructions are
included with clamp accessory.
See chart below for minimum permanent fl ue
opening you must provide. Attach damper
clamp so the minimum permanent fl ue open-
ing will be maintained at all times.
Combustible
5"
Min.
Material
Combustible
Material
14"
Min.
Noncombustible Material
Figure 8 - Minimum Fireplace Clearances
If Installed at Floor Level
Hearth
Figure 9 - Minimum Fireplace Clearances
Above Combustible Flooring
INSTALLING DAMPER CLAMP
ACCESSORY FOR VENTED
OPERATION
NOTE: When used as a vented heater, appliance must be installed only in a solid-fuel
burning fi replace with a working fl ue and con-
structed of noncombustible material.
CAUTION: Do not remove the
data plates attached to the heater
base assembly. The data plates contain important warranty and safety
information.
WARNING: You must secure this
heater to fi replace fl oor. If not, heater
will move when you adjust controls.
Moving heater may cause a gas leak.
WARNING: If installing in a sunken
fi replace, special care is needed. You
must raise the fi replace fl oor to allow
access to heater control panel. This
will ensure adequate air fl ow and guard
against sooting and controls being
damaged. Raise fi replace fl oor with
noncombustible material. Make sure
material is secure.
gas hose to gas control fi tting in heater
(see Figure 11). IMPORTANT: Hold gas fi tting with wrench when connecting fl ex-
ible gas hose.
2. Locate two masonry screws in hardware
package.
3. Place heater base in fi replace.
4. Place logs in their proper position on heater
base. See Installing Logs, Page 16.
5. Center heater base and logs front to back
and side to side in fi replace.
6. Carefully remove logs without moving
heater base.
7. Mark screw locations through one hole
on each side of mounting bracket (see Figure 12). If installing in a brick bottom
fi replace, mark screw locations in mortar
joint of bricks.
8. Remove heater base from fi replace. If
installing optional control accessories,
do so at this time. Follow all directions
provided with accessory.
9. Drill holes at marked locations using 3/16"
drill bit.
10. Attach base assembly to fi replace fl oor
using two masonry screws (in hardware
package).
CAUTION: Do not pick up heater
base assembly by burners. This could
Fitting
Flexible Gas
Hose (if allowed
by local codes)
damage heater. Only handle base
assembly by grates.
IMPORTANT: Make sure the heater burner
is level. If heater is not level, heater will not
work properly.
Installation Items Needed
• hardware package (provided with heater)
• approved fl exible gas hose (not provided)
(if allowed by local codes)
• sealant (resistant to propane/LP gas, not
provided)
• electric drill with 3/16" drill bit (metal or
masonry as applicable)
• fl athead screwdriver
1. Apply pipe joint sealant lightly to male
threads of the fi tting to be threaded into
gas control. Connect approved fl exible
126848-01B13
SuperiorFireplaces.us.com
Figure 11 - Attaching Flexible Gas Hose
to Heater
Masonry
Screw
Mounting
Flanges
Figure 12 - Attaching Base Assembly to
Fireplace Floor
Page 14
INSTALLATION
Continued
CONNECTING TO GAS SUPPLY
WARNING: A qualifi ed service
person must connect heater to gas
supply. Follow all local codes.
WARNING: Never connect propane/LP heater directly to the propane/LP supply. This heater requires
an external regulator (not supplied).
Install the external regulator between
the heater and propane/LP supply.
WARNING: Never connect natural
gas heater to private (non-utility) gas
wells. This gas is commonly known
as wellhead gas.
Installation Items Needed
Before installing heater, make sure you have
the items listed below.
• external regulator (for propane/LP units
only, supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve
• test gauge connection
• sediment trap
• tee joint
• pipe wrench
For propane/LP units, the installer must
supply an external regulator. The external
regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not
reduce incoming gas pressure, heater regulator damage could occur. Install external regulator with the vent pointing down as shown in
Figure 13. Pointing the vent down protects it
from freezing rain or sleet.
CAUTION: Use only new, black
iron or steel pipe. Internally-tinned
copper tubing may be used in certain
areas. Check your local codes. Use
pipe of 1/2" diameter or greater to
allow proper gas volume to heater.
If pipe is too small, undue loss of
volume will occur.
Installation must include an equipment shutoff
valve, union, and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook
up. NPT tap must be upstream from heater
(see Figure 14, Page 15).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.
Check your building codes for any special
requirements for locating equipment shutoff
valve to fi replaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged heater valves.
WARNING: Use pipe joint sealant
that is resistant to liquid petroleum
(LP) gas.
We recommend that you install sediment trap
in supply line as shown in Figure 14, Page 15.
Locate sediment trap where it is within reach
for cleaning. Install in piping system between
fuel supply and heater. Locate sediment trap
where trapped matter is not likely to freeze.
Propane/LP
Supply Tank
External
Regulator
with Vent
Pointing
Down
Figure 13 - External Regulator With Vent
Pointing Down (propane/LP gas only)
SuperiorFireplaces.us.com
126848-01B14
Page 15
INSTALLATION
Continued
A sediment trap traps moisture and contaminants. This keeps them from going into heater
controls. If sediment trap is not installed or is
installed wrong, heater may not run properly .
CAUTION: Avoid damage to control. Hold fi tting with wrench when
connecting it to gas piping and/or
fi ttings.
Natural Gas
From Gas Meter
(5" W.C.** to 10.5" W.C.
Pressure)
Propane/LP Gas
From External Regulator
(11" W.C.** to 14" W.C.
Pressure)
Gas Control
3" Minimum
Pipe Tee
Nipple Cap Joint
Sediment Trap
Approved Flexible Gas Hose
(if allowed by local codes)
Figure 14 - Gas Connection
** Minimum inlet pressure for purpose of input
adjustment.
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and
connections, internal and external
to unit, for leaks after installing or
servicing. Correct all leaks at once.
WARNING: Never use an open
fl ame to check for a leak. Apply a
noncorrosive leak detection fl uid to
all joints. Bubbles forming show a
leak. Correct all leaks at once.
CAUTION: For propane/LP gas,
make sure external regulator has been
installed between propane/LP supply
and heater. See guidelines under
Connecting to Gas Supply, Page 14.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2
PSIG (3.5 kPa)
1. Disconnect appliance with its appliance
main gas valve (control valve) and equipment shutoff valve from gas supply piping
system. Pressures in excess of 1/2 psig
(3.5 kPa) will damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas, or opening main gas
valve located on or near gas meter for
natural gas, or using compressed air.
4. Check all joints of gas supply piping system. Apply a noncorrosive leak detection
fl uid to gas joints. Bubbles forming show
a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected
fi ttings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Fig-
ure 15).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas, or opening main gas
valve located on or near gas meter for
natural gas, or using compressed air.
Equipment
Shutoff
Valve
Figure 15 - Equipment Shutoff Valve
Open
Closed
126848-01B15
SuperiorFireplaces.us.com
Page 16
INSTALLATION
Continued
3. Check all joints from gas meter to equipment shutoff valve for natural gas or
propane/LP supply to equipment shutoff
valve for propane/LP (see Figure 16 or
17). Apply a noncorrosive leak detection fl uid to gas joints. Bubbles forming show
a leak.
4. Correct all leaks at once.
PRESSURE TESTING HEATER GAS
CONNECTIONS
1. Open equipment shutoff valve (see Figure
15, Page 15).
2. Open main gas valve located on or near
gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of heater is in the
OFF position.
4. Check all joints from equipment shutoff
valve to control valve (see Figure 16 or
17). Apply a noncorrosive leak detection fl uid to gas joints. Bubbles forming show
a leak.
5. Correct all leaks at once.
Equipment Shutoff Valve
Gas Meter
6. Light heater (see Operation, Pages 17).
Check all other internal joints for leaks.
7. Turn off heater (see To Turn Off Gas to
Appliance, Page 19).
INSTALLING LOGS
WARNING: Failure to position the parts in accordance
with these diagrams or failure
to use only parts specifi cally
approved with this heater may
result in property damage or
personal injury.
CAUTION: After installation and periodically thereafter ,
check to ensure that no fl ame
comes in contact with any log.
With the heater set to High, check
to see if fl ames contact any log. If
so, reposition logs according to
the log installation instructions
in this manual. Flames contacting logs will create soot.
Control Valve
Location
Figure 16 - Checking Gas Joints for
Natural Gas
Propane/
LP Supply
Equipment Shutoff Valve
Tank
Control Valve
Location
Figure 17 - Checking Gas Joints for
Propane/LP Gas
SuperiorFireplaces.us.com
It is very important to install the logs exactly
as instructed. Do not modify logs. Only use
logs supplied with heater.
1. Place front log (#1) and rear log (#2) on
grate to fi t as shown in Figure 18.
2. Place center insert log (#3) as shown in
Figure 19, Page 17.
Rear
Log (#2)
Front
Log
(#1)
Burner
Port
Grate
Chassis
I
H
L
O
O
F
F
N
O
P
T
I
L
O
Burner
Figure 18 - Installing Front (#1) and Rear
(#2) Logs
126848-01B16
Page 17
INSTALLATION
Continued
3. Place top left log (#4) and top right log
(#5) as shown in Figure 20.
4. Make sure open areas of logs line up with
burner ports (see Figure 21). Logs will fi t
securely on chassis.
IMPORTANT: Make sure log does not
cover any burner ports.
5. Place volcanic stone around base of
heater if desired.
Center
Insert Log
(#3)
I
H
L
O
O
F
F
N
O
P
T
I
L
O
Figure 19 - Installing Center Insert Log (#3)
Top Left
Log (#4)
Top Right
Log (#5)
I
H
L
O
O
F
F
N
O
P
T
I
L
O
Figure 20 - Installing Top Left (#4) and T op
Right Log (#5)
Burner Ports
Logs
Figure 21 - Installing Log set (Top View)
OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
W ARNING: If you do not follow these instructions exactly,
a fi re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly .
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the fl oor because some
gas is heavier than air and will settle
on the fl oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the fi re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a qualifi ed service technician or gas supplier.
Force or attempted repair may result in
a fi re or explosion.
D. Do not use this appliance if any part
has been under water. Immediately
call a qualifi ed service technician to
inspect the appliance and to replace
any part of the control system and
any gas control which has been under
water.
126848-01B17
SuperiorFireplaces.us.com
Page 18
OPERATION
Continued
LIGHTING
INSTRUCTIONS
WARNING:
• If fi replace has glass doors,
never operate this heater with
glass doors closed. If you operate heater with doors closed,
heat buildup inside fi replace
will cause glass to burst. Make
sure there are no obstructions
across openings of fi replace.
• You must operate this heater
with a fireplace screen in
place. Make sure fireplace
screen is closed before running heater.
NOTICE: During initial operation
of new heater , burning logs will
give off a paper-burning smell.
Open damper or window to vent
smell. This will only last a few
hours.
NOTE: Homeowners generally prefer to operate their heater with the chimney damper
closed. This will put all the heat into the room.
However, there may be times you will desire
the full fl ames of the HI heat setting but will fi nd the heat output excessive. You can open
the chimney damper (if you have one) fully or
partially to release some of the heat.
WARNING: Damper handle
will be hot if heater has been
running.
1. STOP! Read the safety information,
Page 17.
2. Make sure equipment shutoff valve is fully
open.
3. Set switch in OFF position.
WARNING: Burner will come
on automatically within one
minute when the selector switch
is in the ON position after the
pilot is lit.
SuperiorFireplaces.us.com
4. Press in and turn control knob clockwise
to the OFF position.
5. Wait fi ve (5) minutes to clear out any gas.
Then smell for gas, including near the
fl oor. If you smell gas, STOP! Follow “B”
in the safety information, Page 17. If you
don’t smell gas, go to the next step.
6. Press in and turn control knob counter-
clockwise
to the PILOT position.
Press in control knob for fi ve (5) seconds
(see Figure 22).
NOTE: Y ou may be running this heater for
the fi rst time after hooking up to gas sup-
ply . If so, the control knob may need to be
pressed in for 30 seconds or more. This
will allow air to bleed from the gas system.
7. With control knob pressed in, press and
release igniter button. This will light pilot.
The pilot is attached to the front burner. If
needed, keep pressing igniter button until
pilot lights.
NOTE: If pilot does not stay lit, contact a
qualifi ed service person or gas supplier for
repairs. Until repairs are made, light pilot
with match. To light pilot with match, see
Manual Lighting Procedure, Page 19.
8. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
NOTE: If pilot goes out, repeat steps 4
through 8.
9. Slightly push in and turn control knob
counterclockwise
to the ON position.
10. Wait one minute and switch selector
switch to the ON position to light burner.
NOTE: AUTO is only functional when
using GWMT1, or GWMS2 optional accessories.
Flame Adjustment Knob
I
H
O
F
F
N
P
O
I
L
O
T
L
O
Control Knob
Igniter Button
AUTO
OFF
ON
Selector
Switch
Figure 22 - Control Knob and Igniter
Button Location (Shown as Supplied, No
Control Options)
126848-01B18
Page 19
OPERATION
Continued
11. Set fl ame adjustment knob to any level
between HI and LO.
12. T o leave pilot lit and shut of f burners only ,
turn control knob clockwise
to
the PILOT position, use remote control
manual OFF button, then set selector
switch in the OFF position.
CAUTION: Do not try to adjust heating levels by using the
equipment shutoff valve.
WARNING: Make sure the
selector switch is in the OFF
position when you are away from
home for long periods of time.
Heater will come on automatically with selector switch in the
ON position.
Pilot Burner
Igniter
Electrode
Figure 23 - Natural Gas Pilot
Pilot Burner
Igniter
Electrode
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 6 under Lighting
Instructions, Page 18.
2. Press control knob and light pilot with
match.
3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob. Now follow steps 9
through 11 under Lighting Instructions,
Page 18.
OPTIONAL HAND-HELD
REMOTE OPERATION
All remote control accessories must be purchased separately (see Accessories, Page
29). Follow instructions included with the
remote control.
NOTICE: Y ou must light the pilot
before using the hand-held remote control unit. See Lighting Instructions on Page 18.
After lighting, let pilot fl ame burn for about
one minute. Turn control knob to ON position. Adjust fl ame adjustment knob anywhere
between HI and LO. Slide the selector switch
to the REMOTE position (see Figure 25).
NOTE: The burner may light if hand-held
remote was on when selector switch was last
turned off. You can now turn the burner on
and off with the hand-held remote control unit.
IMPORTANT: Do not leave the selector switch
in the REMOTE or ON position when the pilot
is not lit. This will drain the battery.
Figure 24 - Propane/LP Gas Pilot
TO TURN OFF GAS
TO APPLIANCE
Piezo
Igniter
Flame
Adjustment Knob
ON
OFF
REMOTE
Control Knob
in On Position
I
H
L
I
O
P
T
F
O
F
N
O
L
O
Shutting Off Heater
1. Turn control knob clockwise
OFF position.
2a. Set selector switch in the OFF position.
2b. If Using Optional Hand-Held Remote:
Set selector switch in the OFF position to
prevent draining battery.
to the
Selector Switch in Remote Position
(Optional Hand-Held Remote Control)
Figure 25 - Setting the Selector Switch,
Control Knob, and Flame Adjustment
Knob for Hand-Held Remote Operation
3. Close equipment shutoff valve (see Figure 15, Page 15).
126848-01B19
SuperiorFireplaces.us.com
Page 20
INSPECTING BURNERS
Check pilot fl ame pattern and burner fl ame
patterns often.
PILOT FLAME PATTERN
Figure 28 shows a correct pilot fl ame pattern.
Figure 29 shows an incorrect pilot fl ame pat-
tern. The incorrect pilot fl ame is not touching
the thermocouple. When the thermocouple
cools, the heater will shut down.
If pilot fl ame pattern is incorrect, as shown
in Figure 29
• turn heater off (see To Turn Off Gas to Ap-
pliance, Page 19)
• see Troubleshooting, Page 23
NOTE: The pilot fl ame on natural gas units will
have a slight curve, but fl ame should be blue
and have no yellow or orange color.
If burner fl ame pattern is incorrect as shown
in Figure 31
• turn heater off (see To Turn Off Gas to Ap-
pliance, Page 19)
• see Troubleshooting, Page 23
Bright yellow burner
fl ame; fl ame will be
blue next to burner
Pilot Burner
Figure 28 - Correct Pilot Flame Pattern
(Propane/LP Pilot Shown)
Pilot Burner
Thermocouple
Figure 29 - Incorrect Pilot Flame Pattern
(Propane/LP Pilot Shown)
BURNER FLAME PATTERN
Figure 30, shows a correct burner fl ame pat-
tern. Figure 31, shows an incorrect burner fl ame pattern.
Figure 30 - Correct Flame Pattern
Dark orange
burner fl ame
Figure 31 - Incorrect Flame Pattern
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the holes
in the fi tting at the burner entrance. These
holes may become blocked with dust or lint.
Periodically inspect these holes for any blockage and clean if needed. Blocked air holes
will create soot.
MAIN BURNER
Periodically inspect all burner fl ame holes with
the heater running. All slotted burner fl ame
holes should be open with yellow fl ame pres-
ent. All round burner fl ame holes should be
open with a small blue fl ame present. Some
burner fl ame holes may become blocked by
debris or rust, with no fl ame present. If so,
turn off heater and let cool. Remove blockage,
blocked burner fl ame holes will create soot.
SuperiorFireplaces.us.com
126848-01B20
Page 21
CLEANING AND MAINTENANCE
WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep
control areas, burner and circulating air passageways of heater
clean. Inspect these areas of
heater before each use. Have
heater inspected yearly by a qualifi ed service person. Heater may
need more frequent cleaning due
to excessive lint from carpeting,
bedding material, pet hair , etc.
4. Check injector holder located at the end of
the burner tube again. Remove any large
particles of dust, dirt, lint, or pet hair with
a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the
injector holder.
6. In case any large clumps of dust have now
been pushed into the burner repeat steps
3 and 4.
Clean the pilot assembly also. A yellow tip
on the pilot fl ame indicates dust and dirt in
the pilot assembly. There is a small pilot air
inlet hole about 2" from where the pilot fl ame
comes out of pilot assembly (see Figure 33).
With the unit off, lightly blow air through the
air inlet hole. You may blow through a drinking straw if compressed air is not available.
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result
in sooting and property damage.
CLEANING BURNER INJECTOR
HOLDER AND PILOT AIR INLET HOLE
The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides
a clean burning fl ame. Keep these holes clear
of dust, dirt, lint, and pet hair. Clean these air inlet holes prior to each heating season. Blocked
air holes will create soot. We recommend that
you clean the unit every three months during
operation and have heater inspected yearly by
a qualifi ed service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Y our local computer store, hardware store, or
home center may carry compressed air in a
can. If using compressed air in a can, please
follow the directions on the can. If you don't
follow directions on the can, you could damage the pilot assembly.
1. Shut off unit, including pilot. Allow unit to
cool for at least thirty minutes.
2. Inspect burner, pilot, and primary air inlet
holes on injector holder for dust and dirt
(see Figure 32).
3. Blow air through the ports/slots and holes
in the burner.
Burner
Tube
Primary Air Inlet
Holes (Shape of Holes
May Vary by Model)
Figure 32 - Injector Holder On Outlet
Burner Tube
Burner
Tube
Pilot
Assembly
Pilot Air
Inlet Hole
Figure 33 - Pilot Inlet Air Hole
Injector Holder
(May Be Brass
or Aluminum
Depending on
Model)
Ports/Slots
LOGS
• If you remove logs for cleaning, refer
to Installing Logs, Page 16, to properly
replace logs.
• Replace log(s) if broken or chipped (dimesized or larger).
126848-01B21
SuperiorFireplaces.us.com
Page 22
WIRING DIAGRAM
NOTE: For proper operation of optional accessories, the wires from the switch to the control
must be connected exactly as shown.
On
Receiver
Off
Thermopile
Remote
Thermopile
AUTO
OFF
ON
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring er-
White
Red
Red
White
TPTH TH
Gas Control
TPTH
TP
rors can cause improper and dangerous operation. Verify proper operation after servicing.
SPECIFICATIONS
FVFM27NR
• Rating (Variable): 20,000/39,000 Btu/Hr
• Gas Type: Natural Gas
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 10.5" W.C., Minimum* 5" W.C.
• Shipping Weight: 32 lbs.
FVFM27PR
• Rating (Variable): 20,000/39,000 Btu/Hr
• Gas Type: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 8" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 14" W.C., Minimum* 11" W.C.
• Shipping Weight: 32 lbs.
*For purpose of input adjustment
REPLACEMENT PARTS
See Pages 27-28 for a complete replacement parts
list. Use only parts supplied from the manufacturer.
Normally, all parts should be ordered through your
IHP distributor or dealer. Parts will be shipped at
prevailing prices at time of order.
NEVER USE SUBSTITUTE MATERIALS. USE OF
NON-APPROVED PARTS CAN RESULT IN POOR
PERFORMANCE AND SAFETY HAZARDS.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• appliance will not produce specifi ed heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural
gas supplier.
When ordering repair parts, always give the following information:
1. The model number of the appliance.
2. The serial number of the appliance.
3. The part number.
4. The description of the part.
5. The quantity required.
6. The installation date of the appliance.
If you encounter any problems or have any questions concerning the installation or application of
this appliance, please contact your dealer.
TECHNICAL SERVICE
You may have further questions about installation, operation, or troubleshooting. Please
contact your IHP dealer for any questions or
concerns. When contacting your dealer please
have your model and serial numbers of your
appliance ready. You can also visit our web site
at SuperiorFireplaces.us.com.
SuperiorFireplaces.us.com
126848-01B22
Page 23
TROUBLESHOOTING
W ARNING: Turn off heater and let cool before servicing. Only a
qualifi ed service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
NOTE: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEMPOSSIBLE CAUSEREMEDY
When igniter button is
pressed, there is no spark at
ODS/pilot
When igniter button is
pressed, there is spark at
ODS/pilot but no ignition
1. Igniter electrode not connected to igniter cable
2. Igniter cable pinched or
wet
3. Piezo igniter nut is loose
4. Broken igniter cable
5. Bad piezo igniter
6. Igniter electrode broken
7. Igniter electrode positioned wrong
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed
in while in PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP gas)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
1. Reconnect igniter cable
2. Free igniter cable if
pinched by any metal or
tubing. Keep igniter cable
dry
3. Tighten nut holding piezo
igniter to base panel of log
set. Nut is located behind
base panel
4. Replace igniter cable
5. Replace piezo igniter
6. Replace pilot assembly
7. Replace pilot assembly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while
in PILOT position
4. Continue holding down
control knob. Repeat igniting operation until air is
removed
5. Contact local propane/LP
gas company
6. Clean ODS/pilot (see
Cleaning and Maintenance, Page 21) or re-
place ODS/pilot assembly
7. Replace gas control
126848-01B23
SuperiorFireplaces.us.com
Page 24
TROUBLESHOOTING
Continued
OBSERVED PROBLEMPOSSIBLE CAUSEREMEDY
ODS/pilot lights but fl ame
goes out when control knob
is released
Burner does not light after
ODS/pilot is lit
1. Control knob not fully
pressed in
2. Control knob not pressed in
long enough
3. Equipment shutoff valve not
fully open
4. Pilot flame not touching
thermocouple, which allows
thermocouple to cool, causing pilot fl ame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
5. Thermocouple connection
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
1. Burner orifi ce clogged
2. Inlet gas pressure is too low
3. Thermopile leads disconnected or improperly connected
4. Burners will not come on in
remote position
1. Press in control knob fully
2. After ODS/pilot lights,
keep control knob pressed
in 30 seconds
3. Fully open equipment
shutoff valve
4. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance, Page 21) or re-
place ODS/pilot assembly
5. Hand tighten until snug,
then tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
1. Clean burner (see Clean-
ing and Maintenance,
Page 21) or replace burn-
er orifi ce
2. Contact local natural or
propane/LP gas company
3. Reconnect leads (see Wir-
ing Diagram, Page 22)
4. Replace battery in transmitter and receiver
Delayed ignition burner1. Manifold pressure is too low
2. Burner orifi ce clogged
Burner backfiring during
combustion
Slight smoke or odor during
initial operation
1. Burner orifi ce is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
3. Residues from manufacturing
processes and logs curing
SuperiorFireplaces.us.com
1. Contact local natural or
propane/LP gas company
2. Clean burner (see Clean-
ing and Maintenance,
Page 21) or replace burn-
er orifi ce
1. Clean burner ((see Clean-
ing and Maintenance,
Page 21)or replace burner
orifi ce
2. Replace damaged burner
3. Replace gas control
1. Check burner for dirt and
debris. If found, clean
burner (see Cleaning and
Maintenance, Page 21)
2. Replace gas control
3. Problem will stop after a
few hours of operation
126848-01B24
Page 25
TROUBLESHOOTING
Continued
OBSERVED PROBLEMPOSSIBLE CAUSEREMEDY
Moisture/condensation noticed on windows
Heater produces a whistling
noise when burner is lit
White powder residue forming within burner box or on
adjacent walls or furniture
Remote does not function1. Battery is not installed. Bat-
1. Not enough combustion/
ventilation air
1. Turning control knob to HI
position when burner is cold
2. Air in gas line
3. Air passageways on heater
blocked
4. Dirty or partially clogged
burner orifi ce
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
tery power is low
1. Refer to Air for Com-bustion and Ventilation
Page
requirements (
1. Turn control knob to LO
position and let warm up
for a minute
2. Operate burner until air is
removed from line. Have
gas line checked by local
natural or propane/LP gas
company
3. Observe minimum installation clearances (see
Pages 10 through 12)
4. Clean burner (see Cleaning and Maintenance,
Page
21) or replace burn-
er orifi ce
1. Turn heater off when using furniture polish, wax,
carpet cleaners, or similar
products
1. Replace 9-volt batteries
in receiver and hand-held
remote
6)
Heater produces a clicking/
ticking noise just after burner
is lit or shut off
1. Metal expanding while heating or contracting while cooling
1. This is normal with most
heaters. If noise is excessive, contact qualifi ed
service person
126848-01B25
SuperiorFireplaces.us.com
Page 26
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup-
plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors. These odors will
disappear over time.
OBSERVED PROBLEMPOSSIBLE CAUSEREMEDY
Heater produces unwanted
odors
Heater shuts off in use (ODS
operates)
Gas odor even when control
knob is in OFF position
Gas odor during combustion1. Foreign matter between
1. Heater burning vapors
from paint, hair spray,
glues, cleaners, chemicals, new carpet, etc. (See
IMPORTANT statement
above)
2. Gas leak. See Warning
statement at top of page
1. Not enough fresh air is
available
2. Low line pressure
3. ODS/pilot is partially
clogged
1. Gas leak. See Warning
statement at top of page
2. Control valve defective
control valve and burner
2. Gas leak. See Warning
statement at top of page
1. Open window and ventilate room. Stop using odor
causing products while
heater is running
2. Locate and correct all
leaks (see Checking Gas
Connections, Page 15)
1. Open window and/or door
for ventilation
2. Contact local natural or
propane/LP gas company
3. Clean ODS/pilot (see
Cleaning and Maintenance, Page 21)
1. Locate and correct all
leaks (see Checking Gas
Connections, Page 15)
2. Replace control valve
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all
leaks (see Checking Gas
Connections, Page 15)
SuperiorFireplaces.us.com
126848-01B26
Page 27
MODELS
FVFM27NR AND FVFM27PR
PARTS
CAT. NO.MODEL
F0073FVFM27NR
F0074FVFM27PR
1-3
1-5
1-4
WARNING: Failure to position the parts in accordance
with these diagrams or failure to use only parts specifi cally
approved with this heater may result in property damage or
personal injury.
1-2
2
9
6
7
3
1-1
4
13
15
14
12
12
21
17
NOTE: Part numbers
9
8
22
12
20
16
I
H
L
O
O
F
F
N
O
P
T
I
L
O
18
22 and 23 are for
natural gas model only.
23
I
H
L
O
O
F
F
N
O
P
T
I
L
O
12
19
12
5
11
10
126848-01B27
SuperiorFireplaces.us.com
Page 28
PARTS
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 22 of this manual.
KEY
NO.
PART NUMBER
DESCRIPTIONQTY.FVFM27NR FVFM27PR
1aJ3904J3904One Piece Log Set1
1bJ4454J4454Five Piece Log Set1
1-1J4436J4436Front Log (#1)1
1-2J4437J4437Rear Log (#2)1
1-3J4438J4438Top Left Log (#3)1
1-4J4439J4439Top Right Log (#4)1
1-5J4440J4440Top Center Log (#5)1
Purchase these appliance accessories from
your local dealer. If they can not supply these
accessories, contact IHP at SuperiorFireplaces.us.com for referral information. You
can also write to the address listed on the
back page of this manual.
Only kits supplied by IHP shall be used in
the installation of this appliance. Use of
non-approved accessory/part kit(s) can
result in poor performance and safety
hazards.
FIREPLACE HOOD, BLACK
Cat. No. F1764, Model GA6050
For all models. Helps defl ect heat away from
mantel or wall above fi replace. Fits openings
28" to 48" wide.
VOLCANIC STONE
Cat. No. 80L42, Model FDVS
For all models. Order when additional volca-
nic stone is desired.
FLOOR MEDIA KIT
Cat. No. F1762, Model FM100
For all models. Includes volcanic stone,
burner embers, and burner cinders
DECORATIVE ASH BED / CONTROL
COVER KIT (SIX PACK)
Cat. No. F1759, Model CDABKA-6
DECORATIVE ASH BED / CONTROL
COVER KIT
Cat. No. F0246, Model CDABKA
Damper
Clamp
Damper
DAMPER CLAMP
(Required in vented applications)
Cat. No. F1760, Model GA6080
For all models. Per ma nent ly opens chim ney
fl ue damper for vent ed operation. This is
included with all models.
GAS APPLIANCE INSTALLA TION KIT
Cat. No. F0249, Model CIKA
126848-01B29
SuperiorFireplaces.us.com
Page 30
ACCESSORIES
Continued
F
TEMPSETONROOM
OFF
MODE
SET
RECEIVER AND HAND-HELD
THERMOSTAT REMOTE CONTROL KIT
Cat. No. F1078, Model TRC
For all models. Allows the fi replace to be
operated in a manually or thermostatically
controlled mode. You can turn the fi replace
on and off without ever leaving the comfort
of your easy chair.
WALL-MOUNT THERMOST A T SWITCH
Cat. No. F2040, Model GWMT1
For all models. The desired comfort setting
can be selected on the wall thermostat and
the log heater will automatically cycle from
pilot to the heat setting selected. Includes
thermostat assembly, 25' of wire and two
mounting screws.
ON/OFF REMOTE AND RECEIVER WITH
WHITE WALL PLATE
Cat. No. F2236, Model RCKIT 4001
For all Remote-Ready Models. Allows the
fi replace to be turned on and off by using a
hand-held remote control.
MODE
PROG
SET
RECEIVER AND REMOTE CONTROL KIT
Cat. No. F1079, Model TSRC
For all Remote-Ready Models. Allows the
burner system to be operated in a manually
or thermostatically controlled mode. Remote
is programmable for your convenience and
has a large bright LCD Touch Screen for
easy use.
SuperiorFireplaces.us.com
WALL-MOUNT ON/OFF SWITCH
Cat. No. F0245, Model GWMS2
For all models. Allows the gas log heater to
be turned on and off with a wall switch.
126848-01B30
Page 31
Innovative Hearth Products
Superior
®
Brand Gas Log Set
Limited Three Year Warranty
THE WARRANTY
Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Superior® brand Gas Log Set ("Product") to be free from defects in materials and workmanship
at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original installation, IHP will, at its option,
repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the
IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components.
THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Three Year Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of fi rst occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of
product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This Limited Three Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The following do not carry the Limited Three Year Warranty but are warranted as follows:
Gas components – Repair or replacement for one year from the date of installation.
Remote control – Repair or replacement for one year from the date of installation.
Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component.
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fi re, fl ood or acts of God; (b) damages caused by abuse, negligence, misuse, or
unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either
natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures
and could result in a fi re hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product;
(d) damages, repairs or ineffi ciency resulting from faulty installation or application of the Product.
This Limited Three Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are
not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specifi ed herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after
replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fi tness for a particular
use or purpose, and there is no implied condition of fi tness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this Limited Three Year Warranty. The duration of any implied warranty is limited to the duration of this expressed
warranty.
No one is authorized to change this Limited Three Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and
provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of
this Limited Three Year Warranty are in addition to and not a modifi cation of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this Limited Three Year Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefi ts and advantages described in this Limited Three Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without fi rst obtaining LHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notifi ed of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.
Innovative Hearth Products
1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210
31
Page 32
SuperiorFireplaces.us.com
Record the following important information about your appliance:
Appliance model number
Appliance serial number
Date appliance was Installed
Type of gas appliance uses
Dealer name
IHP reserves the right to make changes at any time, without notice, in design,
materials, specifi cations, prices and also to discontinue colors, styles and
products. Consult your local distributor for fi replace code information.