This manual contains important information regarding your Supera® unit. Please read this manual thoroughly prior to equipment set-up, operation and maintenance. Failure to comply with regular maintenance guidelines outlined in this manual may void the warranty.
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1. Introduction
Carefully read the instructions and observe all the recommendations in this
manual, which contains useful and detailed information about the equipment.
By following these recommendations, you will experience the extended troublefree operation of the equipment.
It is forbidden to reproduce, partially or totally, these instructions without the
authorization of the manufacturer (Supera).
The manufacturer denies all responsibility to third parties in the event of:
Non-observance of the warnings and instruction contained in the manual
Non-observance of the technical parameters when using the equipment
Unreasonable or wrongful utilization by untrained personnel
Not conforming to local statutes
Unauthorized modifications and/or repairs undertaken by non-trained or
authorized personnel
Utilization of non-original parts or accessories
Exceptional occurrences
Imprecise instructions contained for whatever reason in the current manual
The manufacturer reserves the right to introduce any modification deemed
necessary without warning.
3. Transportationand Storage
The equipment is wrapped in absorbent material and secured on a wood pallet.
These cabinets should be stored within a protected and covered environment
at a temperature between -25ºC/+55ºC, with environmental humidity between
30-95%. Do not stack more than four items.
Carefully read the label on the equipment, do not cover for any
reason, and replace them immediately if damaged. Do not remove
protection or paneling that require the usage of tools.
4a. Positioning
Ensure that the space reserved for the equipment has the correct
dimensions and is being properly utilized. After
carefully unpacking the display case, remove the
white PVC protective film and all of the
manufacturer's material. Place the cabinet on a flat
surface and level it by screwing and adjusting the
leveling legs to ensure its efficient operation.
The cabinet must be lifted only from the exterior
of the base to avoid the possibility of damage.
Do not move the cabinet by applying of pressure to the surface. If the
device has been positioned horizontally (integral condensing unit). Wait
two hours before activating it.
The equipment must not be installed near flammable materials, in the open
air or exposed to rain. Keep distant from direct heat sources (radiators,
direct lighting, etc.) and protect from direct sunlight and draughts. Air
circulation must be freely maintained around the condensing unit, be it
integral or remote.
Non-observance of these specific conditions will detrimentally affect the cabinets.
4b. Initial C
leaning
Before use, all parts of the cabinet should be cleaned. For
the walls and all the internal parts, use an antibacterial
detergent. For the plastic parts use a moistened cloth. Dry
with a soft clean cloth and use little or no water.
Do not use harsh or abrasive solvents or detergents. During
cleaning do not approach barehanded those parts which
could cut (evaporator, c ond ens er , etc .) and always use protective gloves.
Check that the supply co nforms to the requirements
listed on the factory label and that it is provided with a
fail-safe protection or automatic circuit breaker with
an efficient ground connection.
Please have the table installed by a qualified person.Use an
omnipolar switch as i
ndicated in the safety regulations with
a minimum clearance of 3 mm. If the cabinet has to be
installed at some distance from the electrical source, ensure
that it conforms to local regulations. Cabinets supplied with
integral condensing units are provided with an appropriate
plug fitted with a neutral and ground.The supply cord must
be stretched taut(avoid coiling and superimposition).
should not be in contact with liquids, water or heat
It
sources, in the event of damage it must be replaced by
qualified personnel. Always avoid the use of reducers or
adap
ters.
Connection to Drains
4d.
The defrost feature is automatic in all models with integral condensing units.
echnical Characteristics
5. T
5a. Noiseand Vibration
The sound level of the equipment fitted with integral hermetic condensing unit
does not exceed 70 dB; therefore it is not necessary to provide sound insulation.
Under normal conditions the equipment does not generate vibrations that affect
surroundings
Do not utilize the equipment to store medical supplies. The optimum
operational temperatures are between +10ºC /+4CTC with relative humidity
within 55%. The possible applications are refrigeration, food preparation,
and sale of salads, fruits, vegetables and cold dishes.
6. Usage
6a. Activation
Connect the power cord and adjust the thermostat.
6b. Storageof Foodstuffs
In order to obtain the b est functioni ng of the case i t is necessary to observe th e
following instructions:
Place the merchandise into the unit only after it has reached the
desired operating temperature given on the digital display
Do not place uncovered hot foods or liquids inside the unit
Package or protect foods when possible
Do not limit the circulation of air inside the wall with superfluous
obstacles
Avoid frequent or prolonged openings of the door/drawers
Wait a few moments before reopening the door/drawer just after it
has been closed
While stocking product, only open and fill a drawer one-at-a-time to
eliminate the risk of over-balancing.
6c. Defrosting
6c.1 Defrost
Timer
The defrost timer automatically defrosts four times in 24 hours. The timer
will reset to the time of the initial first start-up.
For hygienic reasons and improved performance, clean the interior at least
once a week. Make sure to switch off the power supply before cleaning.
7b. Cleaningof Condenser
For improved performance clean the condenser at least once a
month. Before beginning cleaning, turn off the equipment , and
disconnect the plug. Close and protect the unit.
Unscrew, rotate and remove protective grill
Remove the dust deposited on the front surface of the
condenser using a brush and a vacuum cleaner to
restore to previous condition.
7c. Periodof Inactivityof Cabinet
During periods of inactivity, remove the products from the cabinet and then
follow these directions:
Remove the plug out from the outlet and carefully clean the unit as
per periodic cleaning
Cover the cabinet with a cloth that allows air circulation in the interior
8. Troubleshooting
Often, the malfunction of a unit is due to simple causes, which can easily be
eliminated without contacting a technician. Therefore execute the following
controls:
8a. If the cabinet does not operate, make sure that:
The plug has been correctly inserted into the socket
The supply cord is not damaged
V.1.0 | October 2014
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If the required temperature is not achieved, make sure that:
8b.
The power switch is turned on
The thermostat range is correctly regulated
The cabinet is neither in the defrosting phase nor in the
post-defrosting phase
The evaporator is not covered with frost
The condenser is not blocked with dust
The cabinet is not located near heat sources or its condensing unit has
uninterrupted air flow
The stored foods or other objects do not inhibit proper closing of the unit.
The cabinet is n ot working in anomalous condi ti ons (overloaded, Ioaded with
hot food, or loaded in a way that prevents proper air circulation)
8c. If the cabinet leaks water, make sure that:
The collecting container or the device for condensing water
elimination is not dama g ed
The discharge outlets are not blocked or obstructed
The cabinet has been properly leveled
8d. If the cabinet is unacceptably noisy, make sure that:
The frame does not have loose screws or bolts
The cabinet has been installed in a stable position and correctly leveled
If, after all these c
technical
as
sistance at 866-953-3288. Be prepared
ontrols, the
malfunctioning continues, it is advisable to contact
to supply the following
information: The model trade name and the serial number (both can be found on
the technical data plate)
8
e. Possible fire risks:
In case of fire, unplug the cabinet, if possible, and use a powder fire
extinguisher.
9. SubstitutionofParts
Before beginning any service or maintenance work, disconnect the cabinet from
the electrical supply. Always fit original parts, which may be obtained from an
The scrapping of the cabinet is required to be undertaken by a
specialized company licensed by the local authorities, and observing
local statutes. Polyurethane foaming material should be disposed according
to local laws and statutes.
The cabinet consists of:
Structure in steel plate
Electrical components and cords
Electrical compresso r
Plastic materials
Refrigerant fluid, which must not be discharged into the atmosphere
ALL THE RESPONSIBILITY FOR THE FAILURE TO RESPECT
THE EXISTING LOCAL STATUTES IS THE RESPONSIBILITY OF
THE OWNER.
Do not dispose of electrical appliances as unsorted municipal waste, use
separate collection facilities. Contact your local government for information
regarding the collection systems available. If electrical appliances are
disposed of in landfills or dumps, hazardous substances can leak into the
groundwater and get i nto t he foo d chain , da magi ng y our health an d well being.
Glass Door Merchandisers [G1M-12-B-1, G1M-12-W-1, G1M-16-B-1, G1M-16-W-1, G1M-23-B-1, G1M-23-W-1, G2M-SW-48-B-1,
G2M-SW-48-W-1, G3M-70-B-1, G3M-70-W-1]
Claims: All claims for parts or labor must be made directly through SUPERA, LLC. All claims should include: model number of the unit, the serial
number of the cabinet, proof of purchase, date of installation, and all pertinent information supporting the alleged defect. In case of compressor
replacement under warranty, either compressor or compressor tag must be returned to SUPERA, LLC along with above listed information. Failure to
comply with warranty policies will result in voiding claims. Any service provided without authorization from Supera, LLC will not be covered by Supera,
LLC.
Two-Year Parts & Labor Warranty: SUPERA, LLC warrants all new refrigerated components, the cabinet and all parts, to be free from defects in
materials or workmanship, under normal and proper use and maintenance service as specified by SUPERA, LLC and upon proper installation (indoor
building only) and start-up in accordance with the instruction packet supplied with each SUPERA, LLC unit. SUPERA, LLCʼs obligation under this
warranty is limited to a period of two (2) years from the date of original purchase.
Any part, covered under this warranty that is determined by SUPERA, LLC to have been defective within two (2) years of original installation date is
limited to the repair or replacement, including labor charges, of defective parts or assemblies. The labor warranty shall include ONLY pre-authorized time
and up to sixty miles of travel for the service company.
Additional Three-Year Compressor Warranty: In addition to the two (2) year warranty stated above, SUPERA, LLC warrants its hermetically sealed
compressor to be free from defects in both material and workmanship under normal and proper use and maintenance service for a period of three (3)
additional years from the date of original installation, but not to exceed five (5) years and three (3) months after purchase.
Compressor determined by SUPERA, LLC to have been defective within this extended period will, at SUPERA, LLCʼs discretion, be either repaired or
replaced with a compressor or compressor parts of similar design and capacity.
The three (3) year extended compressor warranty applies only to hermetically sealed parts of the compressor and does not apply to any other parts or components, including,
but not limited to, cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting equipment, fan assembly or and other electrical components,
etcetera.
Compressor Warranty: The five-year compressor warranty detailed above will be void if the following procedure is not carefully adhered to:
Not Covered Under This Warranty: SUPERA, LLCʼs sole obligation under this warranty is limited to either repair or replacement of parts, subject to
the additional limitations below. This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by
this warranty.Warranty does not cover service requests for free replacement and/or recall parts.
SUPERA, LLC HAS FINAL DESCRETION ON ALL WARRANTY REQUESTS.NO CONSEQUENTIAL DAMAGES. SUPERA, LLC IS NOT RESPONSIBLE FOR ECONOMIC
LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES, SERVICE TECHNICAN ERRORS, OR
DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE REGARDLESS OF WHETHER OR NOT THEY RESULT FROM REFRIGERATION FAILURE. WARRANTY
IS NOT TRANSFERABLE, This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. ANY SUCH ASSIGNMENT OR
TRANSFER SHALL VOID THE WARRANNTIES HEREIN AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER THE WARRANTY PACKET PROVIDED WITH THE UNIT. ALTERATION,
NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FOOD, ACTS OF GOD. SUPERA, LLC is not responsible for the repair
or replacement of any parts that SUPERA, LLC determines have been subjected after the date of manufacture to alteration, neglect, abuse, misuse, accident, damage during
transit or installation, fire, flood, or act of GOD. IMPROPER ELECTRICAL CONNECTIONS. SUPERA, LLC IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT
OF FAILED OR DAMAGED COMPONENTS RESULTING FROM ELECTRICAL POWER FAILURE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR VOLTAGE
DROPS TO THE UNIT. NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; THERE ARE NO OTHER WARRANTIES,
EXPRESSED, IMPLIED OR STATUTORY, EXCEPT THE TWO (2) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL THREE (3) YEAR COMPRESSOR
WARRANTY AS DESCRIBED ABOVE. THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY AND
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE
HEREOF. Outside U.S. and Canada; This warranty does not apply, and SUPERA, LLC is not responsible for, any warranty claims made on products sold or used outside the
continent of the United States and Canada. Installation in a residential application will void all warranties.
1. This system contains R404A or R134a refrigerant and Polyol Ester lubricant. The Polyol Ester lubricant has rapid moisture absorbing
qualities.
2. Drier replacement is very important and must be changed when a system is opened for servicing. A620 copper drier or better is highly
recommended.
3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.
4. When compressor is grounded, suction drier and 620 drier or better must be replaced.
5. Compressor must be obtained through SUPERA, LLC, unless otherwise specified in writing, through SUPERA, LLCʼs warranty department.