Supera SGL2-1 Service Manual

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SGL1-1, SGLF1-1, SGL2-1

SANDWICH GRILLS

INSTRUCTION MANUAL

This manual contains importatant information regarding your Supera unit. Please read this manual thoroughly prior to equipment set-up, operation and maintenance. Failure to comply with regular maintenance guidelines outlined in this manual may void the warranty.

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WARNINGS

• Do not touch any hot surfaces

• Do not immerse unit, cord or plug in liquid at any time

• Unplug cord from outlet when not in use and before cleaning

• Plug only into a 3-hole grounded electrical outlet

• Do not operate unattended

• Do not use this unit for anything other than intended use

• Do not use outdoors

• Keep children and animals away from unit

• Always cook on a ﬁ rm, dry and level surface at least 12” from walls or any other obstruction

• Do not use unit with a damaged cord or plug, in the event the appliance malfunctions, or has been damaged in any manner

• Any incorrect installation, alterations, adjustments and/or improper maintenance can lead to property loss and injury. All repairs should be done by authorized professionals only

• Ensure that the power supply you are using is adequate for continual grill usage and the voltage is correct

• Do not jam materials or place heavy objects on grill, as this may cause damage

In order to protect the plates of your new grill during transportation, a layer of food-safe wax was coated on the surface prior to shipment. This wax is harmless, but must be removed before you begin to use. To remove, preheat the grill until the wax liqueﬁ es. Next, carefully wipe away the melted wax with a clean, soft cloth. Once all of the wax is removed you can begin to use your grill.

TO USE

1. Plug the power cord into the appropriately rated outlet.

2. The power light will illuminate.

3. Once desired temperature is set, the Heating Indicator will come on. Warm-up time is approximately 7-8 minutes. The Heating indicator will cycle at set temperature.

4. For normal use, it is recommended that the temperature range be 392°F-482°F.

5. When the surface reaches the designated temperature, lift top grill using black handle and lightly grease grill plates with vegetable oil. Place food on grill and lightly press handle down. Excess oil will collect in the oil collection tray. Remove food when cooked. The heaters will automatically cycle as needed.

MANUAL

INSTRUCTION

CLEANING – NOTE: To maintain cleanliness and increase service life, the grills should be cleaned daily. Do not immerse the grill in water or any other liquid.

• Before cleaning or attempting to move grill, unplug and let the unit cool completely

• Wipe the entire unit with a clean soft cloth until it is completely dry

• To avoid damage, do not use abrasive cleaners or scouring pads

• If soap or chemical cleaners are used, be sure they are completely rinsed away with clear water immediately after cleaning. Chemical residue could damage or corrode the surfaces of the unit.

• Store in a dry clean area when not in use

©SUPERA V.1.0 | August 2014

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TROUBLESHOOTING Problem: Grill plates do not heat even though power indicators are lit Possible Causes: Defective controller or Defective heater Action: Replace controller or Replace heater(s)

Problem: Temperature cannot be controlled Possible Causes: Defective temperature controller Action: Replace temperature controller

Problem: Heating indicator appears normal, but power indicators are not lit Possible Causes: Defective power indicator(s) Action: Replace power indicator(s)

Wiring Diagram for the Sandwich Grills

SGL1-1 and SGLF1-1

MANUAL

INSTRUCTION

SGL2-1

©SUPERA V.1.0 | August 2014

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SGL1-1 and SGLF1-1

Parts Diagram and Replacement Parts for the Sandwich Grills

SGL2-1

MANUAL

INSTRUCTION

©SUPERA V.1.0 | August 2014

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Replacement Parts for the Sandwich Grills

DF6SG-1

TH-1201

DF6SG-3

SG-5

SG-78SG1-8

SG-910SG-10

1112131415

SG-15

SG-16

SG-17

SG-19

SG1-20

2122SG-22

2324SG-24

2526SG-26

DF6SG-1

Heat Indicator - Orange

TH-1201

Thermostat Regulator

DF6SG-3

Power Indicator - Green

Body

SG-5

Torsional Spring w/Screws

SG-7

Adjustbale Tension Base w/Screw

SG3-8

Axis Cover

SG-9

Axis Holding Pin

SG-10

Power Supply Cord

Bottom Plate - Cast Iron

Top Plate Cover w/ Screws

Upper Mounting Plate

Top Plate - Cast Iron

SG-15

Upper Heating Element

SG-16

Wire Tube

SG-17

Upper Axis w/Clips

SG-19

Handle Frame with Grip & Back Axis

SG3-20

Oil Collector

Lower Mounting Plate

SG-22

Rubber Foot

Element Plate

SG-24

Bottom Heating Element

Bottom Cover w/Screws

SG-26

Thermostat Knob

Reference

Number

SG-811 and SG-811/F

SGL1-1 and SGLF1-1

Part Number

SG-813 Part

SGL2-1

Number Description

MANUAL

INSTRUCTION

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www.SuperaCo.com

LIMITED WARRANT Y

SUPERA COUNTERTOP COOKING EQ UIPM ENT MODELS:

Sandwich Grills: [SGL1-1, SGLF1-1, SGL2-1] Panini Grills: [PGL1-1, PGLF1-1]

Claims: All claims for parts or labor must be made directly through SUPERA, LLC. All claims should include: model number of the unit,

the serial number of the unit, proof of purchase, date of installation, and all pertinent information supporting the alleged defect. Failure to comply with warranty policies will result in voiding claims. Any service provided without authorization from Supera, LLC will not be covered by Supera, LLC.

One-Year Parts & Labor Warranty: SUPERA, LLC warrants to the original purchaser of new equipment that said equipment, when installed in accordance with our instructions within North America and subjected to normal use, is free from defects in material or workmanship for one year. Warranty includes onsite service calls within 60 miles of an authorized service co mpa ny . End user is responsible for all extra travel and mileage at prevailing rates and for original call to Supera expressing need for warranty service. Any service provided without authorization from Supera, LLC will not be covered by Supera, LLC.

EXCLUSIONS: Example of items not covered under warranty, but not limited to only these items:

1) Acts of God, fire, water damage, burglary, accident, theft

2) Freight damage

3) Improper installation or alteration of equipment

4) Use of generic or after market parts.

5) Repairs made by anyone other than a SUPERA designated servicer

6) Lubrication

7) Expendable wear parts, adjustable feet, blown fuses, lamps, etc

8) Cleaning of equipment

9) Misuse or abuse

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED. SUPERA EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR EXPRESSED OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. SUPERA, LLC HAS FINAL DE S CRETION ON ALL WARRANTY REQUESTS.

SUPERA’S OBLIGATIONS: SUPERA’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY IS EXPRESSLY LIMITED TO REPAIRING AND REPLACING EQUIPMENT WHICH PROVES TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN THE APPLICABLE WARRANTY PERIOD.

All repairs pursuant to this Warranty will be performed by an Authorized Designated SUPERA Service Location during normal working hours. This warranty does not cover services performed at overtime or premium labor rates. End user is responsible for the difference between normal service rates and premium service rates. This warranty does not cover any service technician errors. IN NO EVENT SHALL SUPERA BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY, INCLUDING, WITHOUT L IMITATION, LOSS OF PROPERTY, PERSONAL INJURY, LOSS OF BUSINESS OR PROFITS OR OTHER ECONOMIC LOSSES, OR STATUTORY OR EXEMPLARY DAMAGES, WHETHER IN NEGLIGENCE, WARRANTY, STRICT LIABILITY, OR OTHERWISE.

This warranty is given only to the first purchaser from a retail dealer. No warranty is given to subsequent transferees. Inst allatio n in a residential application will void all warranties.

Warranty does not cover product failures caused by: failure to maintain, neglect, abuse, damage due to excess water, fire, normal wear, improper set up and use. Periodic maintenance is not covered. Warranty does not cover service requests for free replacement and/or recall parts.

THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE AND EXCLUSIVE STATEMENT BETWEEN THE BUYER AND SELLER. SUPERA NEITHER ASSU MES NOR AUTHORIZES ANY PERSONS TO ASSUME FOR IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH SAID EQUIPMENT.

Not Covered Under This Warranty: SUPERA, LLCʼs sole obligation under t his warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty. Warranty does not cover service requests for free replacement and/or recall parts.

SUPERA, LLC HAS FINAL DESCRETION ON ALL WARRANTY REQUESTS. NO CONSEQUENTIAL DAMAGES. SUPERA, LLC IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SP EC IAL, INDIR ECT , OR C ONSEQUENTIAL DAMAGES, INC LUDING WITHOUT LIMITAT ION, LOS SES, SERV ICE TECHNICAN ERRORS, OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE REGARDLESS OF W HETHER OR NOT THEY RESULT FROM REFRIGERATION FAILURE. W ARRANTY IS NOT TRANSFERA BLE, This warranty is not assignabl e and applies only in favor of th e original purchaser/user to whom d elivered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANNTIES HEREIN AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER THE WARRANTY PACKET PROVIDED WITH THE UNIT. ALTERATION,

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www.SuperaCo.com

NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FOOD, ACTS OF GOD. SUPERA, LLC is not responsible for the repair or replacement of any parts that SUPERA, LLC determines hav e b ee n su bj ec ted after the date of manufacture to alt era ti on , n egl e ct, abuse, misuse, ac cide nt , d am ag e d uring transit or installation, fire , flood, or act of GOD . IMPR OPER ELE CTR ICAL C ONNECT IONS. SUPE RA, LLC IS NOT RESP ONSIBLE F OR THE REPAIR OR REPLACEMENT OF FAILED OR DAMAGED COMPONENTS RESULTING FROM ELECTRICAL POWER FAILURE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR VOLTAGE DROPS TO THE UNIT. NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; THERE ARE NO OTHER WARRANTIES, EXPRESSED, IMPLIED OR STATUTORY, EXCEPT THE TWO (2) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL THREE (3) YEAR COMPRESSOR WARRANTY AS DESCRIBED ABOVE. THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. Outside U.S. an d Canad a; thi s warra nty does not appl y, and SUP ERA, LLC is not responsi ble fo r, an y warr ant y claims m ade on p roduc ts sold or us ed o utsi de the continent of the United States and Canada. Installation in a residential application will void all warranties.

FOR WARRANTY AND NON-WARRANTY related issues, technic

al support, purchase replacement parts and warranty registration call 866-953-3288 for technical support. Please have your model number, serial number and proof of purchase ready.