sun microsystems V480 installation Guide

Sun Fire™V480 Server

Parts Installation and Removal Guide

Sun Microsystems, Inc.
901 San Antonio Road
Palo Alto, CA 94303-4900 U.S.A.
650-960-1300

Part No. 816-0907-13
December 2002, Revision A

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This documentand theproduct towhich itpertainsare distributedunder licenses restrictingtheir use,copying, distribution, and
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trademarks orregistered trademarksof Sun Microsystems,Inc. inthe U.S. andother countries.
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Sun, Sun Microsystems, le logo Sun, Sun Fire, Solaris, SunVTS, AnswerBook2, OpenBoot, Sun StorEdge et le logo Solaris sont des
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UTILISATION PARTICULIERE OU A L’ABSENCE DE CONTREFAÇON.

Please

Recycle

Declaration of Conformity

Compliance Model Number: Cherrystone
Product Family Name: Sun Fire V480

EMC

European Union

This equipment complies with the following requirements of the EMC Directive 89/336/EEC:
EN55022:1998/CISPR22:1997 Class A

EN550024:1998 Required Limits (as applicable):

EN61000-4-2 4 kV (Direct), 8 kV (Air)
EN61000-4-3 3 V/m
EN61000-4-4 1.0 kV Power Lines, 0.5 kV Signal and DC Power Lines
EN61000-4-5 1 kV AC Line-Line and Outdoor Signal Lines

2 kV AC Line-Gnd, 0.5 kV DC Power Lines
EN61000-4-6 3 V
EN61000-4-8 1 A/m
EN61000-4-11 Pass

EN61000-3-2:1995 + A1, A2, A14 Pass
EN61000-3-3:1995 Pass

Safety

This equipment complies with the following requirements of the Low Voltage Directive 73/23/EEC:
EC Type Examination Certificates:

EN60950:1992, 2nd Edition, Amendments 1, 2, 3, 4, 11 TÜV Rheinland Licence No. S 2171515
IEC 950:1991, 2nd Edition, Amendments 1, 2, 3, 4 CB Scheme Certificate No. Pending Due 12/14/01
Evaluated to all CB Countries UL Listing: E113363; Vol. 15, 16; Sec. 3, 5

Supplementary Information

This product was tested and complies with all the requirements for the CE Mark.

Burt Hemp 11 Dec. 2001
Manager, Compliance Engineering

Sun Microsystems, Inc.
One Network Drive
Burlington, MA 01803
USA

Tel: [phone]
Fax: [phone]

Peter Arkless 11 Dec. 2001
Quality Manager

Sun Microsystems Scotland, Limited
Springfield, Linlithgow
West Lothian, EH49 7LR
Scotland, United Kingdom

Tel: [phone]
Fax: [phone]

iii

iv Sun Fire V480 Server Parts Installation and Removal Guide • December 2002

Regulatory Compliance Statements

Your Sun product is marked to indicate its compliance class:

• Federal Communications Commission (FCC) — USA

• Industry Canada Equipment Standard for Digital Equipment (ICES-003) — Canada

• Voluntary Control Council for Interference (VCCI) — Japan

• Bureau of Standards Metrology and Inspection (BSMI) — Taiwan
Please read the appropriate section that corresponds to the marking on your Sun product before attempting to install the

product.

FCC Class ANotice

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of

the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if it is
not installed andused in accordance with theinstructionmanual, it may cause harmfulinterferenceto radio communications.
Operation of thisequipment in a residential areais likely to cause harmfulinterference,in which case the userwillbe required
to correct the interference at his own expense.

Shielded Cables:Connectionsbetween the workstationand peripherals mustbemade using shieldedcables to comply with

FCC radio frequency emission limits. Networking connections can be made using unshielded twisted-pair (UTP) cables.

Modifications: Any modifications made to this device that are not approved by Sun Microsystems, Inc. may void the

authority granted to the user by the FCC to operate this equipment.

FCC Class BNotice

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of

the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception,which can be determined byturningthe equipment off andon,the user is encouraged totry to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/television technician for help.

Shielded Cables: Connections between the workstation and peripherals must be made using shielded cables in order to

maintain compliance with FCC radio frequency emission limits. Networking connections can be made using unshielded
twisted pair (UTP) cables.

Modifications: Any modifications made to this device that are not approved by Sun Microsystems, Inc. may void the

authority granted to the user by the FCC to operate this equipment.

v

ICES-003 Class ANotice -AvisNMB-003, ClasseA

This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

ICES-003 Class BNotice -AvisNMB-003, ClasseB

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

vi Sun Fire V480 Server Parts Installation and Removal Guide • December 2002

BSMI Class ANotice

The following statement is applicable to products shipped to Taiwan and marked as Class A on the product compliance
label.

Regulatory Compliance Statements vii

viii Sun Fire V480 Server Parts Installation and Removal Guide • December 2002

Contents

Declaration of Conformity iii
Regulatory Compliance Statements v

Preface xv

1. Identifying Front and Back Panel Features 1

Locating Front Panel Features 2
Locating Back Panel Features 10

2. Preparing to Service the System 17

Tools Required for Installation and Service 18
How to Power On the System 18
How to Power Off the System 22
How to Initiate a Reconfiguration Boot 23
How to Slide the System Out of the Cabinet 25
How to Slide the System Out of a Fully Populated Cabinet 28
How to Slide the System Into the Cabinet 30
How to Remove the System From the Cabinet 32
How to Install the System Into the Cabinet 35
How to Avoid Electrostatic Discharge 39

Contents ix

3. Servicing the Front Panel Components 43

About Hot-Swappable and Hot-Pluggable Components 44
How to Remove the Power Supply Access Panel 44
How to Install the Power Supply Access Panel 46
How to Remove a Power Supply 47
How to Install a Power Supply 50
How to Remove a Disk Drive 53
How to Install a Disk Drive 55
How to Remove a Disk Drive Using the Hot-Plug Operation 57
How to Install a Disk Drive Using the Hot-Plug Operation 60
How to Remove Fan Tray 0 63
How to Install Fan Tray 0 65

4. Servicing the CPU/Memory Board and Related Components 69

How to Remove the CPU Access Panel 70
How to Install the CPU Access Panel 72
How to Remove a CPU/Memory Board 74
How to Install a CPU/Memory Board 76
About Memory Modules 79
How to Remove a Memory Module 82
How to Install a Memory Module 85

5. Servicing the PCI Riser Board and Related Components 89

How to Remove the PCI Access Panel 90
How to Install the PCI Access Panel 92
How to Remove Fan Tray 1 93
How to Install Fan Tray 1 95
How to Remove the RSC Card 97
How to Install the RSC Card 99

Contents x

How to Remove a PCI Card 101
How to Install a PCI Card 104
How to Install a Sun StorEdge PCI Dual Fibre-Channel Host Adapter Card 107
How to Remove the PCI Riser Board 112
How to Install the PCI Riser Board 115
How to Remove the IDPROM Module 118
How to Install the IDPROM Module 119

6. Servicing Miscellaneous Components 121

How to Remove the FC-AL Backplane 122
How to Install the FC-AL Backplane 124
How to Remove the Removable Media Assembly 125
How to Install the Removable Media Assembly 127
How to Remove the DVD-ROM Drive 129
How to Install the DVD-ROM Drive 130
How to Remove the Centerplane 131
How to Install the Centerplane 134
How to Remove the Power Distribution Board 137
How to Install the Power Distribution Board 140
How to Remove the Media Door Assembly 143
How to Install the Media Door Assembly 147

7. Servicing Cables 151

Cable Connections and Routing 152
How to Remove the FC-AL Power Cable 154
How to Install the FC-AL Power Cable 154
How to Remove the FC-AL Data Cable 156
How to Install the FC-AL Data Cable 156
How to Remove the Removable Media Assembly Cable 158

Contents xi

How to Install the Removable Media Assembly Cable 159
How to Remove the System Control Switch/Power Button Cable 161
How to Install the System Control Switch/Power Button Cable 162
How to Remove the Back Panel LED Flex Circuit 163
How to Install the Back Panel LED Flex Circuit 165
How to Remove the Fan Tray 0 Cable 166
How to Install the Fan Tray 0 Cable 168

A. 2-Post Rack Service Requirements 169

Servicing a System Installed in a 2-Post Rack 170
How to Remove the System From an Empty 2-Post Rack 171
How to Install the System Into an Empty 2-Post Rack 173
How to Remove the System From a Populated 2-Post Rack 175
How to Install the System Into a Populated 2-Post Rack 177

B. Connector Pinouts 181

Serial Port Connector 182
USB Connector 183
Twisted-Pair Ethernet Connector 184
RSC Ethernet Connector 185
RSC Modem Connector 186
RSC Serial Connector 187
FC-AL Port HSSDC Connector 188

xii Sun Fire V480 Server Parts Installation and Removal Guide • December 2002

C. System Specifications 189

Physical Specifications 189
Electrical Specifications 190
Environmental Specifications 191
Agency Compliance Specifications 192
Clearance and Service Access Specifications 192

D. Safety Precautions 193

E. Board Connector Locations 205

PCI Riser Board Connectors 206
FC-AL Backplane Connectors 206
Centerplane Connectors 207
RSC Connectors 208

F. Illustrated Parts Breakdown 209

Chassis Doors and Access Panels 210
CPU-Side Components 211
PCI-Side Components 212
Front Panel Components 213
Miscellaneous Components 214
System Cables 215

Index 217

Contents xiii

xiv Sun Fire V480 Server Parts Installation and Removal Guide • December 2002

Preface

The Sun Fire V480 Server Parts Installation and Removal Guide, which includes detailed
service procedures for the Sun Fire
technicians, system administrators, qualified Sun
computer system end users who have experience removing and installing server
hardware.

For information about the Sun Fire V480 server and detailed instructions for
installing, configuring, and administering the server and for diagnosing problems
with the server, see your Sun Fire V480 Server Administration Guide.

This book does not cover mounting the server in a cabinet or 2-post rack. For those
instructions, see the Sun Fire V480 Server Setup and Rackmounting Guide.
Rackmounting instructions are also printed on labels on the server chassis itself.

TM

V480 server, is intended to be used by

TM

service providers, and advanced

Before You Read This Book

Follow the instructions for mounting the server in a cabinet or 2-post rack before
continuing with the installation and configuration instructions in this manual.

Note – This book does not contain troubleshooting or diagnostics information. For

troubleshooting and diagnostics, see your Sun Fire V480 Server Administration Guide.

xv

How This Book Is Organized

The procedures in this book are organized as follows:

■ Before You Begin—This section lists the procedures that you must complete

before proceeding to the next section. Complete these prerequisite procedures in
the sequence in which they are printed.

■ What to Do—This section contains the current procedure. Complete the steps in

the sequence in which they are printed, paying special attention to notes and
cautions.

■ What Next—This section contains the procedures you must complete to return

the system to operation. Complete these procedures in the sequence in which they
are printed.

This book contains the following chapters and appendixes:

■ Chapter 1 illustrates the front panel controls and LED indicators.

■ Chapter 2 contains procedures for powering on and powering off the system. In

addition, it describes how to prepare the system for service, including the tools
required, and how to avoid electrostatic discharge.

■ Chapter 3 contains procedures for servicing components on the front panel,

including disk drives and power supplies.

■ Chapter 4 contains procedures for servicing the CPU-side components, including

installing memory.

■ Chapter 5 contains procedures for servicing the PCI riser board and associated

components, including PCI cards and the RSC card.

■ Chapter 6 contains procedures for servicing the centerplane, FC-AL backplane,

removable media assembly, and power distribution board.

■ Chapter 7 contains procedures for servicing cables, including how to route cables

in the system.

■ Appendix A describes service procedures for a system installed in a 2-post rack.

■ Appendix B is a reference for connector pinouts.

■ Appendix C lists physical and environmental specifications.

■ Appendix D contains safety information.

■ Appendix E is a reference for board connectors.

■ Appendix F contains an illustrated parts breakdown, as well as a reference for

field-replaceable unit (FRU) numbers.

xvi Sun Fire V480 Server Parts Installation and Removal Guide • December 2002

Using UNIX Commands

This document describes how to shut down the system, and how to boot the system.
For more detailed information about performing system administration tasks, see
one or more of the following:

■ Solaris Handbook for Sun Peripherals

■ AnswerBook2™ online documentation for the Solaris™ operating environment

■ Other software documentation that you received with your system

Typographic Conventions

Typeface Meaning Examples

AaBbCc123 The names of commands, files, and

directories; on-screen computer
output

AaBbCc123

AaBbCc123 Book titles, new words or terms,

What you type, when contrasted
with on-screen computer output

words to be emphasized

Command-line variable; replace
with a real name or value

Edit your.login file.
Use ls -a to list all files.

% You have mail.
% su

Password:

Read Chapter 6 in the User’s Guide.
These are called class options.
You must be superuser to do this.

To delete a file, type rm filename.

Preface xvii

Shell Prompts

Shell Prompt

C shell machine-name%
C shell superuser machine-name#
Bourne shell and Korn shell $
Bourne shell and Korn shell superuser #

Related Documentation

The following table describes the documentation shipped with the Sun Fire V480
server.

Application Title Part Number Format

Rack installation Sun Fire V480 Server Setup and

Rackmounting Guide

Service Sun Fire V480 Server Parts

Installation and Removal Guide

Administration,
configuration, diagnostics
and troubleshooting

Sun Fire V480 Server
Administration Guide

816-0902 Printed book

816-0907 PDF, HTML

816-0904 Printed book,

PDF, HTML

xviii Sun Fire V480 Server Parts Installation and Removal Guide • December 2002

Accessing Sun Documentation Online

A broad selection of Sun system documentation is located at:

http://www.sun.com/products-n-solutions/hardware/docs

A complete set of Solaris documentation and many other titles are located at:

http://docs.sun.com

Sun Welcomes Your Comments

Sun is interested in improving its documentation and welcomes your comments and
suggestions. You can email your comments to Sun at:

[e-mail]

Please include the part number (816-0907-12) of your document in the subject line of
your email.

Preface xix

xx Sun Fire V480 Server Parts Installation and Removal Guide • December 2002

CHAPTER

1

Identifying Front and Back Panel Features

This chapter contains the following sections:

■ “Locating Front Panel Features” on page 2

■ “Locating Back Panel Features” on page 10

For background information about the Sun Fire V480 server and detailed
instructions for installing, configuring, and administering the server and for
diagnosing problems with the server, see your Sun Fire V480 Server Administration
Guide.

1

Locating Front Panel Features

The illustration below shows the system features that you can access from the front
panel. In the illustration, the media door and power supply access panel are
removed.

System status LEDs

Fan Tray 0

Power supply status LEDs

Power Supply 0

For information about front panel controls and LEDs, see “Front Panel LEDs” on
page 3.

Two locks control access to the system. The front panel security lock controls access
to all front panel components, including the system control switch, Power button,
disk drives, power supplies, and Fan Tray 0. The top panel lock controls access to
both the CPU access panel and the PCI access panel, and all internal components.
These two locks operate independently.

System control switch

Fan tray fault LEDs

Security lock

Power button

Disk drive status LEDs

Disk Drive 1
Disk Drive 0

DVD-ROM drive

Power Supply 1

Note – The same key operates the security lock, system control switch, and system

top panel lock.

The standard system is configured with two power supplies, which are accessible
from the front of the system. See “Front Panel LEDs” on page 3 for additional
details.

2 Sun Fire V480 Server Parts Installation and Removal Guide • December 2002

Front Panel LEDs

Several front panel LEDs provide general system status, alert you to system
problems, and help you to determine the location of system faults.

During system startup, LEDs are individually toggled on and off to verify that each
one is working correctly. Other LEDs located on the front of the system work in
conjunction with specific fault LED icons. For example, a fault in the disk subsystem
illuminates the disk drive Fault LED next to the affected disk drive. Since all front
panel status LEDs are powered by the system’s 5-volt standby power source, fault
LEDs remain lit for any fault condition that results in a system shutdown.

System Status LEDs

At the top left of the system as you look at its front are three system status LEDs.
The Power/OK LED and the system Fault LED provide a snapshot of the overall
system status. The Locator LED helps you to quickly locate a specific system even
though it may be one of dozens or even scores of systems in a room. The Locator
LED is at the far left in the cluster, and is lit by command from the administrator.

System status LEDs

Each system status LED has a corresponding LED on the back panel.

Chapter 1 Identifying Front and Back Panel Features 3

Listed from left to right, the system status LEDs operate as described in the
following table.

TABLE1-1 System Status LEDs

Icon Name Description

Locator This white LED is lit by Solaris command or by Remote

System Control (RSC) and Sun Management Center (Sun MC)
commands to help locate the system. See the Sun Fire V480
Server Administration Guide for information about turning on
the Locator LED.

Fault This amber LED lights steadily when a system fault is

detected. For example, the system Fault LED lights when a
fault occurs in a power supply, disk drive, or cooling fan.

In addition to the system Fault LED, other fault LEDs may also
be lit, depending on the nature of the fault. If the system Fault
LED is lit, check the status of other fault LEDs on the front
panel to determine the nature of the fault.

During the boot process, this LED flashes for approximately
three seconds. If you press the Power button twice within the
three seconds, the system will come up with factory-set Safe
mode IDPROM variable settings, returning the system to the

ok firmware prompt. See your Sun Fire V480 Server
Administration Guide for more information.

See your Sun Fire V480 Server Administration Guide for
information about troubleshooting your server.

Power/OK This green LED lights continuously when the system power is

on.

4 Sun Fire V480 Server Parts Installation and Removal Guide • December 2002

Fan Tray Fault LEDs

Each fan tray has a corresponding fault LED, located below the system control
switch.

Fan tray fault LEDs

Listed from left to right, the fan tray fault LEDs operate as described in the following
table.

TABLE1-2 Fan Tray Fault LEDs

Icon Name Description

FT 0 Fault This amber LED lights to indicate that the system hardware or

system software has detected a fault in Fan Tray 0 (CPU fan
tray).

FT 1 Fault This amber LED lights to indicate that the system hardware or

system software has detected a fault in Fan Tray 1 (PCI fan
tray).

Chapter 1 Identifying Front and Back Panel Features 5

Disk Drive Status LEDs

Each disk drive has its own status LEDs.

Disk drive LEDs

Listed from top to bottom, the disk drive LEDs operate as described in the following
table.

TABLE1-3 Disk Drive LEDs

Icon Name Description

OK-to-Remove This blue LED lights when the disk drive has been taken

offline and is ready to remove.

Fault This amber LED lights to indicate that the system hardware or

system software has detected a disk drive fault. If a disk drive
Fault LED is lit, the system Fault LED will also be lit.

Activity This green LED is lit when the system is on and a disk drive is

present, and flashes when the disk drive is reading or writing
data.

6 Sun Fire V480 Server Parts Installation and Removal Guide • December 2002

Power Supply LEDs

Each power supply has its own status LEDs.

Power Supply 0 status LEDs

Power Supply 0

Each power supply LED has a corresponding LED on the back panel.
Listed from top to bottom, the power supply LEDs operate as described in the

following table.

TABLE1-4 Power Supply LEDs

Icon Name Description

OK-to-Remove This blue LED lights when the power supply is OK to

Fault Thisamber LED lights to indicate a power supply fault. If a

DC Present This green LED is lit when DC output power is available.

AC Present This green LED is lit when AC input power is present. This

Power Supply 1 status LEDs

Power Supply 1

remove.

power supply Fault LED is lit, the system Fault LED will
also be lit.

LED is lit if the corresponding AC cable is plugged in to a
power source and the power supply is functioning
correctly, regardless of system power status.

Chapter 1 Identifying Front and Back Panel Features 7

Power Button

The system Power button is recessed to prevent accidentally turning the system on
or off. The ability of the Power button to turn the system on or off is controlled by
the system control switch.

If the operating system is running, pressing and releasing the Power button initiates
a graceful software system shutdown. Pressing and holding in the Power button for
five seconds causes an immediate hardware shutdown.

Caution – Whenever possible, you should use the graceful shutdown method.

Forcing an immediate hardware shutdown may cause disk drive corruption and loss
of data.

System Control Switch

The four-position system control switch on the system’s status and control panel
controls the power-on modes of the system and prevents unauthorized users from
powering off the system or reprogramming system firmware. In the following
illustration, the system control switch is in the Locked position.

System control switch

Power button

8 Sun Fire V480 Server Parts Installation and Removal Guide • December 2002

The following table describes the function of each system control switch setting.

TABLE1-5 System Control Switch Settings

Icon Position Description

Normal This setting enables the system Power button to power the

system on or off.

Locked This setting disables the system Power button to prevent

unauthorized users from powering the system on or off. It also
disables the keyboard Stop-A command, terminal Break key
command, and ~# tip window command, preventing users
from suspending system operation to access the system ok
prompt.

The Locked setting, used for normal day-to-day operations,
also prevents unauthorized programming of the system Boot
PROM.

Diagnostics This setting forces the power-on self-test (POST) and

OpenBoot
and system resets. The Power button functions the same as
when the system control switch is in the Normal position.

Forced Off This setting forces the system to power off immediately and to

enter 5-volt standby mode. It also disables the system Power
button. You may want to use this setting when AC power is
interrupted and you do not want the system to restart
automatically when power is restored. With the system control
switch in any other position, if the system were running prior
to losing power, it restarts automatically once power is
restored.

™ Diagnostics tests to run during system startup

The Forced Off setting also prevents an RSC console from
restarting the system. However, the RSC card continues to
operate using the system’s 5-volt standby power.

Chapter 1 Identifying Front and Back Panel Features 9

Locating Back Panel Features

The illustration below shows the system features that are accessible from the back
panel.

System status LEDs

33-MHz PCI slots

Power Supply 1 AC inlet

Power Supply 1 status LEDs

RSC card

66-MHz PCI slots

External I/O ports

Power Supply 0 AC inlet

PowerSupply 0 status LEDs

10 Sun Fire V480 Server Parts Installation and Removal Guide • December 2002