© 2017 by Snow Joe®, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
A Division of Snow Joe®, LLC Model SJH902E
Form No. SJ-SJH902E-880E-MR2
R
OPERATOR’S MANUAL
ELECTRIC POLE HEDGE TRIMMER
21-INCH | 4-AMP |MULTI-ANGLE
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Always follow these safety guidelines. Failure to do so may
result in serious bodily injury or death.
General Safety WARNINGS!
You and any other operator of this pole hedge trimmer must
read, understand, and follow these instructions in their entirety.
Failure to follow these instructions may result in ELECTRIC
SHOCK, FIRE, and/or serious PERSONAL INJURY.
Notice the personal safety alert symbol m used in this
manual to draw your attention to a WARNING given along
with the particular operating instruction. This means that
the operation requires special ATTENTION, CAUTION, and
AWARENESS.
mWARNING! This unit can be dangerous! Careless or
improper use can cause serious injury.
mWARNING! The rotating blades can cut you. Keep
hands and feet away from the blades and the cutting area.
Before using the pole hedge trimmer, familiarize yourself with
the controls, especially how to stop the pole hedge trimmer
in an emergency. The only individuals who should use the
pole hedge trimmer are those who thoroughly understand
these instructions and know how to properly operate the unit.
Children should never be allowed access to the pole hedge
trimmer.
Retain this manual for future reference and reread it at the start
of each trimming season.
1. Keep work area clean and well-lit – Cluttered, dark
areas invite accidents.
2. Replacement parts – When servicing this unit, use only
identical replacement parts. Replace or repair damaged
cords immediately.
3. Keep children, bystanders, and pets away – All
spectators, including pets, should be kept a safe distance
away from the work area.
4. Know your product – Know how to start and stop the
machine. Be thoroughly familiar with the controls.
5. Use the right tool – Do not use this machine for any job
except that for which it was intended.
6. Extension cords – To prevent electric shock, use only
with an extension cord suitable for outdoor use.
7. Avoid accidental starting – Do not carry the pole hedge
trimmer with your nger on the switch. Make sure the
switch is o before plugging in or unplugging the unit.
mCAUTION! Moving parts will continue to run for several
seconds after turning o the machine.
8. Do not abuse the cord – Never carry the pole hedge
trimmer by the cord or yank the cord to disconnect it from
the receptacle. Keep the cord away from heat, oil, and
sharp edges.
9. Moving parts – Keep hands and feet away from moving
parts. Keep guards in place and in proper working order.
10. Do not force the tool – It will perform better with less
likelihood of personal or mechanical injury if it is used at
the rate for which it was designed.
11. Do not overreach – Keep proper footing and balance at
all times.
12. Use safety glasses – Also use safety footwear, snug-
tting clothing, protective gloves, hearing, and head
protection.
13. Disconnect the tool – Disconnect the pole hedge
trimmer from the power supply when it is not in use,
before servicing it, when changing accessories, and when
performing any other maintenance task.
14. Store idle tool indoors – When not in use, the pole hedge
trimmer should be stored indoors in a dry and high or
locked-up place out of the reach of children.
15. Maintain the pole hedge trimmer with care – Keep the
cutting edges sharp and clean for optimal performance
and to reduce the risk of injury. Inspect the extension
cord periodically and immediately replace it if damaged.
Keep the handles dry, clean, and free from oil and grease.
Follow the additional recommendations described in the
maintenance section of this manual.
16. Avoid dangerous environments – Do not use the pole
hedge trimmer in rain or in damp or wet locations. Do not
operate the pole hedge trimmer in gaseous or explosive
atmospheres or use the pole hedge trimmer near
ammable or combustible liquids. Motors in these tools
normally spark, and the sparks might ignite fumes.
17. Stay alert – Watch what you are doing. Use common
sense. Do not operate the pole hedge trimmer when you
are tired or under the inuence of drugs, alcohol, or other
medication.
1
18. Check for damaged parts – Before further use of the
appliance, a guard or other part that is damaged should
be carefully checked to determine that it will operate
properly and perform its intended function. Check for
alignment of moving parts, binding of moving parts,
breakage of parts, mounting, and any other condition
that may aect its operation. A guard or other part that
is damaged should be properly repaired or replaced.
Contact the Snow Joe
center at 1-866-SNOWJOE (1-866-766-9563) for
assistance.
®
+ Sun Joe® customer service
Additional Safety Rules for Pole
Hedge Trimmer
1. Remove any adjusting key or wrench before turning
the power tool on. A wrench or key left attached to the
rotating part of the power tool may result in personal
injury.
2. If devices or facilities are available for the extraction and
collection of dust, ensure these are connected or properly
used. Use of these devices can reduce dust related
hazards.
3. Remove any blade that has been damaged. Always make
sure that the blade is installed correctly and securely
fastened before each use. Failure to do so can cause
serious injury.
4. Hold the pole hedge trimmer by insulated gripping
surfaces only, because the cutter blade may contact
hidden wiring or its own cord. Cutter blades contacting a
"live" wire may electrify exposed metal parts of the power
tool and could give the operator an electric shock.
5. Maintain a rm grip on both handles while cutting with the
blade. Keep the blade away from body.
6. Hold pole hedge trimmer properly, e.g., with both hands
if two handles are provided. Loss of control can cause
personal injury.
7. Keep extension cord away from cutting area. During
operation the extension cord may be hidden in shrubs and
can be accidentally cut by the blade.
8. Check the hedge for foreign objects before operation,
e.g., center fences. Take care that the cutting device does
not come in contact with wire or other metal objects.
9. Service on the product must be performed by qualied
repair personnel only. Service or maintenance performed
by unqualied personnel could result in injury to the user
or damage to the product.
10. If the power supply cord is damaged, it must be replaced
only by the manufacturer or by an authorized service
center to avoid risk.
11. Keep all parts of the body away from the cutting blade. Do
not remove cut material or hold material to be cut when
blades are moving. Make sure the switch is o when clearing
jammed material. A moment of inattention while operating
the pole hedge trimmer may result in serious personal injury.
12. Carry the pole hedge trimmer by the handle with the
cutting blade stopped. When transporting or storing
the pole hedge trimmer always keep the blade covered.
Proper handling of the pole hedge trimmer will reduce
possible personal injury from the cutter blades.
13. Do not use the pole hedge trimmer if the switch does not
turn it on and o. Any power tool that cannot be controlled
with the switch is dangerous and must be repaired.
14. Use the pole hedge trimmer and accessories in
accordance with these instructions, taking into account
the working conditions and the work to be performed. Use
of the power tool for operations dierent from intended
use could lead to a hazardous situation.
15. The product should be supplied via a residual current
device (RCD) with a tripping current of not more than
30 mA.
Training
1. Read the instructions carefully. Be familiar with the
controls and the proper use of the product.
2. Never allow people unfamiliar with these instructions or
children to use the product. Local regulations can restrict
the age of the operator.
3. Keep in mind that the operator or user is responsible for
accidents or hazards occurring to other people or their
property.
Preparation
1. This product can cause serious injuries. Read the
instructions carefully for the correct handling, preparation,
maintenance, starting and stopping of the product.
Become familiar with all controls and the proper use of the
product.
2. Never allow children to use the pole hedge trimmer.
3. Beware of overhead power lines.
4. Never operate the product while people, especially
children, or pets are nearby.
5. Dress properly. Do not wear loose clothing or jewellery,
which can be caught in moving parts. Use of sturdy
gloves, non-skid footwear and safety glasses is
recommended.
6. Wear eye protection and stout shoes at all times while
operating the product.
7. If the cutting attachment strikes any foreign object or the
product starts making any unusual noise or vibration,
shut o the power source and allow the product to stop.
Switch the product o, disconnect it from the power
supply and take the following steps:
– inspect for damage;
– check for, and tighten, any loose parts;
– have any damaged parts replaced or repaired with parts
having equivalent specications.
2
Operation
1. Use the product only in daylight or good articial light.
2. Never operate the product with damaged guards or
shields or without guards or shields in place.
3. Keep hands and feet away from the cutting device at all
times and especially when switching on the motor.
4. Before using the product and after any impact, check for
signs of wear or damage and repair as necessary.
5. Always disconnect the product from the power supply
(i.e., remove the plug from the power supply)
– whenever leaving the product unattended;
– adjusting the working position of the cutting device;
– before clearing a blockage;
– before checking, cleaning or working on the product;
– after striking a foreign object;
– whenever the product starts vibrating abnormally.
6. Ensure that the pole hedge trimmer is correctly located in
a designated working position before starting the engine.
7. While operating the pole hedge trimmer, always ensure
that the operating position is safe and secure, especially
when using steps or a ladder.
8. Do not operate the pole hedge trimmer with a damaged or
excessively worn cutting device.
9. Always ensure that all handles and guards are tted when
using the pole hedge trimmer. Never attempt to use an
incomplete pole hedge trimmer or one tted with an
unauthorized modication.
10. Always use two hands to operate a pole hedge trimmer
tted with two handles.
11. Always be aware of your surroundings and stays alert for
possible hazards of which you may not be aware due to
the noise of the product.
12. Take care against injury to feet and hands from the cutting
device.
13. Always ensure that the air vents are kept clear of debris.
14. Wear slip-resistant foot protection and protective clothing
when using this product.
15. Always keep proper footing and operate the product
only when standing on a xed, secure and level surface.
Change working positions regularly to avoid tiredness and
ensure a comfortable working position at all times.
16. Never use replacement parts or accessories not provided
or recommended by the manufacturer.
17. The use of this product may be restricted by regional or
local regulations.
Take the following points into account to minimise the vibration
and noise exposure risks.
1. Only use the product as intended by its design and these
instructions.
2. Ensure that the product is in good condition and well
maintained.
3. Use correct attachments for the product and ensure they
are in good condition.
4. Keep tight grip on the handles/grip surface.
5. Maintain this product in accordance with these
instructions and keep it well lubricated ( where
appropriate).
6. Plan your work schedule to spread any high vibration tool
use across a longer period of time.
Emergency
Familiarize yourself with the use of this product by means of
this instruction manual. Memorize the safety directions and
follow them to the letter. This will help to prevent risks and
hazards.
1. Always be alert when using this product, so that you can
recognize and handle risks early. Fast intervention can
prevent serious injury and damage to property.
2. Switch o and disconnect from the power supply if there
are malfunctions. Have the product checked by a qualied
professional and repaired, if necessary, before you operate
it again.
Residual Risks
Even if you are operating this product in accordance with all
the safety requirements, potential risks of injury and damage
remain. The following dangers can arise in connection with the
structure and design of this product:
1. Health defects resulting from vibration emission if the
product is being used over long periods of time or not
adequately handled and properly maintained.
2. Injuries and damage to property due to broken cutting
attachments or the sudden impact of hidden objects
during use.
3. Danger of injury and property damage caused by ying
objects.
mWARNING! This product produces an electromagnetic
eld during operation. This eld may under some
circumstances interfere with active or passive medical
implants! To reduce the risk of serious or fatal injury, we
recommend persons with medical implants to consult their
doctor and the medical implant manufacturer before operating
this product.
Vibration + Noise Reduction
To reduce the impact of noise and vibration emission, limit the
time of operation, use low-vibration and low-noise operating
modes as well as wear personal protective equipment.
3
Electric Safety
1. Ground fault circuit interrupter (GFCI) protection should
be provided on the circuit(s) or outlet(s) to be used for
this electric pole hedge trimmer. Receptacles are available
having built-in GFCI protection and may be used for this
measure of safety.
2. To prevent electric shock, use only with an extension cord
suitable for outdoor use, such as SW-A, SOW-A, STW-A,
STOW-A, SJW-A, SJOW-A, SJTW-A, or SJTOW-A.
Before use, check that the extension cord is in good
condition. When using an extension cord, make sure to
use one heavy enough to carry the current product. For
lengths more than 50 ft (15 m), a No.14-gauge (or greater)
extension cord should be used. An undersized cord will
cause a drop in line voltage resulting in loss of power and
overheating.
4. To prevent the appliance cord from disconnecting from
the extension cord during operation, use the onboard
extension cord restraint hook and/or make a knot with the
two cords as shown in Table 1.
Table 1. Method of Securing Extension Cord
Cord set Appliance cord
(A) Tie cord as shown
m WARNING m
Electric shock may cause SEVERE INJURY or
DEATH. Heed these warnings:
• Do not allow any part of the hedge trimmer to make
contact with water while it is in operation. If the
appliance becomes wet while turned o, wipe dry
before starting.
• Use only a UL-, CSA- or ETL-rated extension cord for
outdoor, all-weather use.
• Do not use an extension cord over 100 ft (30 m).
• Do not touch the appliance or its plug with wet hands
or while standing in water. Wearing rubber boots
oers some protection.
EXTENSION CORD CHART
Extension Cord
Length
Wire Gauge (A.W.G.):
3. To reduce the risk of electric shock, this appliance has
a polarized plug (i.e., one blade is wider than the other).
Use this appliance only with a polarized UL-, CSA-, or
ETL-listed extension cord recommended for outdoor,
all-weather use.
The appliance plug will t into a polarized extension
cord only one way. If the appliance plug does not t
fully into the extension cord, reverse the plug. If the plug
still does not t, obtain a correct polarized extension
cord. A polarized extension cord will require the use of a
polarized wall outlet. The extension cord plug will t into
the polarized wall outlet only one way. If the plug does
not t fully into the wall outlet, reverse the plug. If the
plug still does not t, contact a qualied electrician to
install the proper wall outlet. Do not modify the appliance
plug, extension cord receptacle, or extension cord plug in
any way.
Up to 50 ft
(15 m)
16 14
+50 ft - 100 ft
(+15 m - 30 m)
(B) Connect plug and receptacle
5. Power tool plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
earthed (grounded) power tools. Unmodied plugs and
matching outlets will reduce risk of electric shock.
6. Avoid body contact with earthed or grounded surfaces,
such as pipes, radiators, ranges and refrigerators. There is
an increased risk of electric shock if your body is earthed
or grounded.
7. If the supply cord is damaged, it must be replaced by an
electrician or a power tool repairer.
8. When operating a power tool outdoors, use an extension
cord suitable for outdoor use. Use of a cord suitable for
outdoor use reduces the risk of electric shock.
9. If operating a power tool in a damp location is
unavoidable, use a residual current device (RCD)
protected supply. Use of an RCD reduces the risk of
electric shock.
10. Have your tool repaired by an electrician or a qualied
service center. This power tool complies with relevant
safety requirements. To avoid danger, electrical appliances
must only be repaired by qualied personnel using original
spare parts; otherwise this may result in considerable
damage to the user.
4
Double-Insulated Appliances
In a double-insulated appliance, two systems of insulation
are provided instead of grounding. No grounding means is
provided on a double-insulated appliance, nor should a means
for grounding be added to the appliance. Servicing a doubleinsulated appliance requires extreme care and knowledge
of the system, and should be performed only by qualied
service personnel at an authorized Snow Joe® + Sun Joe®
dealer. Replacement parts for a double-insulated appliance
must be identical to the parts they replace. A double-insulated
appliance is marked with the words “Double Insulation” or
“Double Insulated.” The symbol (square within a square)
may also be marked on the appliance.
DOUBLE-INSULATED: GROUNDING NOT
REQUIRED. WHEN SERVICING, USE ONLY
IDENTICAL REPLACEMENT PARTS.
This pole hedge trimmer is double-insulated, eliminating the
need for a separate grounding system. Use only identical
replacement parts. Read the instructions before servicing
double-insulated appliances. Use this electric pole hedge
trimmer only as described in this manual.
5
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all
instructions on the machine before attempting to assemble and operate.
Symbols SymbolsDescriptions Descriptions
READ THE OPERATOR'S
MANUAL(S) – Read, understand,
and follow all instructions in the
user manual(s) before attempting to
assemble and operate.
WARNING! Do not expose the unit
to rain or wet conditions.
SAFETY ALERT – Indicates a
precaution, a warning, or a danger.
WEAR EYE AND HEARING
PROTECTION – For protection
against injury, wear ear defenders
and safety goggles.
Wear protective gloves and
non-slip footwear when using
the machine and handling debris.
SWITCH OFF! Remove plug from
outlet before cleaning or conducting
maintenance checks.
Keep bystanders a safe
distance away from the work
area.
33 ft
(10 m)
DANGER! ROTATING
BLADES – Keep hands and
feet away from openings while the
trimmer is running.
SWITCH OFF! Remove plug from
outlet immediately if the cord is
damaged or cut.
WARNING! SHOCK HAZARD – Keep
at least 33 ft (10 m) away from power
lines. Do not overreach. Keep proper
footing and balance at all times.
Double Insulation.
6
Know Your Electric Telescoping Pole Hedge Trimmer
Read the owner’s manual and safety instructions carefully before operating the electric pole hedge trimmer. Compare the
illustration below to the electric pole hedge trimmer in order to become familiar with the location of the various controls and
adjustments. Save this manual for future reference.
1
6
7
8
9
10
1. Cutting blade
2. Blade cover
3. Air vents
4. Pivot button
5. Telescoping pole
6. Support
3
2
7. Locking knob
8. Cam-lock
9. Front handle foam grip
10. Bracket
11. Safety lock button
12. Rear handle
4
5
14
13
15
16
13. Shoulder strap
14. Carabiner hook
15. Trigger switch
16. Extension cord restraint hook
17. Appliance cord
11
12
17
Technical Data
Rated Voltage 120 V ~ 60 Hz
Power 4 A
No Load Speed 3300 ± 10% rpm
Blade Movement Dual-action
Multi-Angle Head -90º, -60º, -30º, 0º, 30º, 60º
Blade Material Rust-resistant steel blades
Blade Length 21 in. (53.3 cm)
Cutting Diameter (Max) 0.7 in. (1.8 cm)
Telescopic Pole 6.4 ft to 7.9 ft (1.95 m to 2.4 m)
Overhead Reach 13 ft (4 m)
Weight 8.8 lbs (4 kg)
7
Unpacking
Carton Contents
• Electric hedge trimmer head
• Rear handle with telescoping pole
• Blade cover
• Shoulder strap
• Manual with registration card
1. Carefully remove the electric pole hedge trimmer and
check to see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you nd damaged or
missing parts, DO NOT return the unit to the store. Please
call the Snow Joe
1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use the electric pole hedge
trimmer. The packaging is made of recyclable materials.
Properly dispose of these materials in accordance with
local regulations or save the packaging for long-term
product storage.
IMPORTANT! The equipment and packaging material are
not toys. Do not let children play with plastic bags, foils,
or small parts. These items can be swallowed and pose a
suocation risk!
®
+ Sun Joe® customer service center at
Fig. 1
Locking
knob
Telescoping
pole
Lock hole
3. Slide the locking knob onto the locking base and rotate
the locking knob clockwise to secure (Fig. 2).
Trimmer head
Locking
base
Fig. 2
Locking base
Locking knob
Assembly
m
WARNING! The pole hedge trimmer must be fully
assembled before operation! Do not use a pole hedge trimmer
that is only partly assembled or assembled with damaged
parts!
Follow the assembly instructions step-by-step and use the
gures provided as a visual guide to easily assemble the pole
hedge trimmer.
Do not connect the pole hedge trimmer to the power supply
before it is completely assembled.
NOTE: Take care of small parts that are removed during
assembly or when making adjustments. Keep them secure to
avoid loss.
Assembling the Tool
The telescoping pole and trimmer head come unassembled.
Before using the pole hedge trimmer, a one-time assembly
is required.
1. Align the telescoping pole with the trimmer head.
2. Insert the telescoping pole into the trimmer head locking
base until the lock holes click into place (Fig. 1).
NOTE: You may need to slightly rotate the pole from side
until it locks into place.
4. Make sure the rear handle is properly aligned with the
blade.
mWARNING! Make sure the telescoping pole is inserted
to a full stop and the locking knob is properly tightened before
using the pole hedge trimmer.
mWARNING! Failure to lock the telescoping pole as
directed above could result in serious injury or death.
Attaching the Shoulder Strap
mWARNING! Always attach the shoulder strap to the
pole hedge trimmer. Use the shoulder strap to help support the
trimmer while in use; do not carry the pole hedge trimmer with
only your hands.
1. Wear the shoulder strap over the left shoulder so that the
hook stays at your right hand side.
2. Fasten the carabiner hook to the bracket on the pole
(Fig. 3).
3. Adjust the length of the strap to attain a comfortable
working position.
8
Fig. 3
Fig. 5
Bracket
Cord restraint hook
Carabiner hook
mWARNING! In case of emergency, tug the quick-release
latch on the shoulder strap. The machine will be released from
the strap (Fig. 4).
Fig. 4
Quick-release latch
Extension cord
Appliance cord
mWARNING! Always wear safety goggles or safety
glasses with side shields when operating power tools. Failure
to do so could result in objects being thrown into your eyes,
resulting in possible serious injury.
mWARNING! Do not use any attachments or accessories
not recommended by the manufacturer of this product. The
use of attachments or accessories not recommended can
result in serious personal injury.
Starting + Stopping
mWARNING! Ensure the blade does not touch any
objects before turning on the pole hedge trimmer.
1. To turn the tool ON, push and hold the safety lock button
(located on the rear handle) with your thumb and then
squeeze the trigger switch with your ngers. Once the tool
is running, you can release the safety lock button (Fig. 6).
Fig. 6
Safety lock button
Operation
Connecting to Power Supply
This product is designed with a cord restraint hook that
prevents the extension cord from disconnecting during
operation.
1. Only connect the electric pole hedge trimmer to a working
120 V outlet using a heavy-duty outdoor extension power
cord.
2. Make a loop in the extension cord and push it up through
the hole in the handle and around the cord restraint hook,
then connect the extension cord to the appliance cord
(Fig. 5).
Trigger switch
2. To turn the tool OFF, release the trigger switch (Fig. 6).
NOTE: Do not press the trigger switch until you are ready
to make a cut.
Adjusting the Telescoping Pole
1. Disconnect the pole hedge trimmer from the power supply.
2. Unclip the cam-lock to release the pole (Fig. 7).
9
Fig. 7
Cam-lock
3. Extend the pole to the desired length (Fig. 8).
NOTE: Push poles toward each other to shorten the pole
or pull them away from each other to lengthen the pole.
Only extend the pole to the minimum length required to
reach the hedges to be trimmed.
Fig. 8
Do not attempt to use the pole hedge trimmer at a length
which does not allow you to achieve proper footing and
balance at all times!
mWARNING! Failure to lock the telescopic pole cam-lock
as directed could result in personal injury.
Tightening the Bolt
The retaining bolt may need tightening to secure the telescopic
pole in place.
1. Unclip the cam-lock. Using the hex key wrench, tighten
the cam-lock nut, then close the cam-lock. Ensure that the
pole is secure. The wrench may be required to loosen the
cam-lock nut if you need to adjust the pole to a dierent
height (Fig. 10).
Fig. 10
Hex key wrench
Cam-lock nut
Telescoping pole
4. Lock the pole in position by closing the cam-lock (Fig. 9),
and ensure that the pole is secure. If the pole telescopes
when the cam-lock is closed, the nut may need tightening.
Fig. 9
Cam-lock
mWARNING! Extend the telescoping pole only to the
length required to reach the hedges being trimmed. Adjust
your hand placement on the telescoping pole of the pole
hedge trimmer in order to keep proper balance.
Adjusting Pivoting Head
The pole hedge trimmer head can be rotated into 6 dierent
cutting angles.
1. Always disconnect the pole hedge trimmer from the power
supply.
2. Place the pole hedge trimmer on a sturdy at surface.
3. Press the pivot button and adjust the trimmer head to the
desired angle (Fig. 11).
Fig. 11
30º
0º
60º
Pivot button
-30º
10
-60º
-90º
4. Ensure the trimmer head is locked in position when the
button is released.
NOTE: Failure to properly secure the trimmer head may
result in personal injury and/or property damage.
mWARNING! The trimmer head can be adjusted in six
dierent positions. Always ensure the head is securely locked!
Do not attempt to use the pole hedge trimmer with the head in
any other position or unlocked!
mCAUTION! Do not place your hand between pivoting
head and locking base. Failure to heed this caution could result
in a pinch point injury.
General Operation
1. Check the tool, its power cord and plug as well as
accessories for damage before each use. Do not use the
tool if it is damaged or shows wear.
2. Double check that the accessories and attachments are
properly xed.
3. Always hold the tool on its handles. Keep the handles dry
to ensure safe support.
4. Ensure that the air vents are always unobstructed and
clear. Clean them if necessary with a soft brush. Blocked
air vents may lead to overheating and damage the tool.
5. Switch the tool o immediately if you are disturbed while
working by other people entering the working area. Always
let the tool come to a complete stop before putting it
down.
6. Do not overwork yourself. Take regular breaks to ensure
you can concentrate on the work and have full control
over the tool.
mWARNING! Ensure the extension cord will not touch the
blade during operating; there is danger of electric shock.
Cutting Tips
mWARNING! Always hold the pole hedge trimmer with
both hands. Never hold shrubs with one hand and operate
pole hedge trimmer with the other. Failure to heed this warning
can result in serious injury.
mWARNING! Clear the area to be cut before each use.
Remove all objects such as cords, lights, wire, or loose string
which can become entangled in the cutting blade and create a
risk of serious personal injury.
• When operating the pole hedge trimmer, keep the extension
cord behind the pole hedge trimmer. Never drape it over the
hedge being trimmed.
• Do not force the pole hedge trimmer through heavy
shrubbery. This can cause the blades to bind and slow
down. If the blades slow down, reduce the pace.
• Do not attempt to cut stems or twigs that are larger than
3/4 in. thick, or those obviously too large to feed into the
cutting blade. Use a non-powered hand saw or pruning saw
to trim large stems.
• If blades do become jammed, stop the motor, allow the
blades to stop, and disconnect the plug from the power
source before attempting to remove the obstruction.
• If desired, you can use a string to help cut your hedge level.
Decide how high you want the hedge. Stretch a piece of
string along the hedge at the desired height. Trim the hedge
just above the guide line of string. Trim the side of a hedge
so that it will be slightly narrower at the top. More of the
hedge will be exposed when shaped this way, and it will be
more uniform.
• Wear gloves when trimming thorny or prickly growth. When
trimming new growth, use a wide sweeping action, so that
the stems are fed directly into the cutting blade. Older
growth will have thicker stems and will be trimmed easiest
by using a sawing movement.
Trimming Times
Green leaf hedges June to October
Evergreens April to August
Conifers and other fast
growing shrubs
Every 6 – 8 weeks
Using the Pole Hedge Trimmer
• Hold unit rmly with both hands. Always keep your left hand
on the telescoping pole and your right hand on the rear
handle. The unit is used for cutting in either direction in a
slow, sweeping action from side to side.
• Stand so that you are stable and balanced on both feet.
• Inspect and clear the area of any hidden objects.
• To protect yourself from electrocution, do not operate within
33 feet (10 m) of overhead electrical lines.
• Never use the pole hedge trimmer near power lines,
fencing, posts, buildings, or other immovable objects.
• Never use a blade after hitting a hard object without rst
inspecting it for damage. Do not use if any damage is
detected.
11
1. To use the pole hedge trimmer for trimming tall, hard-toread hedges or shrubs, hold the trimmer at the position
shown below (Fig. 12). Pivot the power head to several
dierent positions to shape or sculpt shrubs or hedges.
Fig. 12
2. To use pole hedge trimmer for trimming the bottoms and
sides of hedges and shrubs, hold the pole trimmer at the
position shown below (Fig. 13).
Fig. 13
mCAUTION! Do not use the pole hedge trimmer for
cutting stems greater than 0.70" (1.8 cm) (or approximately 3/4
in. thick).
Use the pole hedge trimmer only for cutting normal shrubbery
found around houses and buildings.
Do not force the pole hedge trimmer through dense growth.
A slight back and forth sawing action may ease the cutting of
larger, more dense growth. If the pole hedge trimmer begins to
slow down, reduce the rate of speed at which you are trying to
cut. If the pole hedge trimmer becomes jammed, immediately
turn the trimmer o. Disconnect the plug from the power
source and clear the jammed debris from the cutter blades.
Care + Maintenance
mWARNING! Before inspecting, cleaning, or servicing the
machine, disconnect the plug from power source and wait for
all moving parts to stop. Failure to follow these instructions can
result in serious personal injury or property damage.
mWARNING! When servicing, use only identical
replacement parts. Use of any other parts may create a hazard
or cause product damage.
• Avoid using solvents when cleaning plastic parts. Most
plastics are susceptible to damage from various types of
commercial solvents and may be damaged by their use.
Use clean cloths to remove dirt, dust, oil, grease, etc.
3. To use pole hedge trimmer for trimming low-lying foliage
or ground cover, hold the pole hedge trimmer at the
position as shown below (Fig. 14).
Fig. 14
mWARNING! Do not at any time let brake uids, gasoline,
petroleum-based products, penetrating oils, etc., come in
contact with plastic parts. Chemicals can damage, weaken, or
destroy plastic which may result in serious personal injury.
mWARNING! Blades are sharp. When handling the blade
assembly, wear non-slip, heavy-duty protective gloves. Do not
place your hand or ngers between blades or in any position
where they could get pinched or cut. NEVER touch the blades
or service the unit with the power supply connected.
• Store the pole hedge trimmer in the blade cover provided.
Store it in a dry location out of the reach of children.
• When servicing, use only identical replacement parts. Use
of any other parts can create a hazard or cause product
damage. Please contact an authorized Snow Joe
Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer
service center at 1-866-SNOWJOE (1-866-766-9563) for all
replacement parts and accessories for your product.
Lubricate the Blades
For easier operation and longer blade life, lubricate the pole
hedge trimmer blade before and after each use.
1. Stop the motor and disconnect the unit from the power
supply.
2. Lay the pole hedge trimmer on a at surface. Apply
lightweight machine oil along the edge of the top blade
(Fig. 15).
®
+
12
Fig. 15
If you will be using the pole hedge trimmer for an extended
period, it is advisable to stop work intermittently in order to
re-oil the blade.
NOTE: Do not oil while the pole hedge trimmer is running.
1. Stop the motor and disconnect from the power supply.
2. Lubricate the pole hedge trimmer as described above.
3. Reconnect to the power source and resume use.
Cleaning the Pole Hedge Trimmer
1. Stop the motor and disconnect from power supply.
2. Clean dirt and debris from the body of the pole hedge
trimmer, using a damp cloth with a mild detergent.
NOTE: Do not use any strong detergents on the plastic
housing or the handle, as they can be damaged by certain
aromatic oils such as pine and lemon, and by solvents
such as kerosene.
Storage
1. Stop the motor and disconnect from the power supply.
2. Clean the pole hedge trimmer thoroughly before storing.
3. Always place the blade cover on the blade before storing
or transporting the pole hedge trimmer. Use caution to
avoid the sharp teeth of the blade.
4. Store the pole hedge trimmer indoors, in a dry place that
is inaccessible to children. Keep away from corrosive
agents such as garden chemicals and de-icing salts.
5. Always store the pole hedge trimmer in a place that is
inaccessible to children. The ideal storage temperature is
between 50ºF and 86ºF (10ºC and 30ºC).
6. We recommend using the original package for storage or
covering the product with a suitable cloth or enclosure to
protect it against dust.
Service + Support
If your Sun Joe® electric pole hedge trimmer requires service or
maintenance, please call the Snow Joe® + Sun Joe® customer
service center at 1-866-SNOWJOE (1-866-766-9563).
Model + Serial Numbers
When contacting the company or reordering parts, you will
need to provide the model and serial numbers of your product.
These are found on the decal axed to the housing or handle
of your electric pole hedge trimmer. Copy these numbers into
the space provided below.
Record the following numbers from the housing or handle of your
new product:
S J H 9 0 2 E
Model #:
Serial #:
Recycling + Disposal
The product comes in a package that protects it against
damage during shipping. Keep the package until you are
sure that all parts have been delivered and the product is
functioning properly. Recycle the package afterwards.
WEEE symbol. Waste electrical product should not be
disposed of with household waste. Please recycle
where facilities exist. Check with you local authority or
local store for recycling advice.
13
Troubleshooting
Problems Possible Cause Possible Solution
Product does not
start
Product does not
reach full power
Unsatisfactory result
Excessive vibration
or noise
• Not connected to power supply.
• Power cord or plug is defective.
• Other electrical defect to the
product.
• Extension cord not suitable for
operation with this product.
• Power source (e.g. generator)
has too low voltage.
• Air vents are blocked.
• Blade is worn/damaged.
• Thickness of branches exceeds
capacity.
• Blade is damaged.
• Bolts/nuts are loose.
• Connect to power supply.
• Please call the Snow Joe
service center at 1-866-SNOWJOE (1-866-766-9563)
for assistance.
• Please call the Snow Joe
service center at 1-866-SNOWJOE (1-866-766-9563)
for assistance.
• Use a proper extension cord.
• Connect to another power source.
• Clean the air vents.
• Replace with new blade.
• Only cut branches complying with the capacity.
• Replace with new blade.
• Tighten bolts/nuts.
®
+ Sun Joe® customer
®
+ Sun Joe® customer
Optional Accessories
WARNING! ALWAYS use only authorized Snow Joe
m
replacement parts or accessories that are not intended for use with this pole hedge trimmer. Contact Snow Joe
you are unsure whether it is safe to use a particular replacement part or accessory with your pole hedge trimmer. The use of any
other attachment or accessory can be dangerous and could cause injury or mechanical damage.
®
+ Sun Joe® replacement parts and accessories. NEVER use
®
+ Sun Joe® if
1
Universal wall bracket with mounting
hardware
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe
changes. Accessories can be ordered online at snowjoe.com or via phone by contacting the Snow Joe
service center at 1-866-SNOWJOE (1-866-766-9563).
®
SJWB
(Fits most Snow Joe
Sun Joe
+ Sun Joe® to provide notice of such
14
ModelAccessories Item
®
®
tools)
®
+ Sun Joe® customer
+
SNOW JOE® + SUN JOE® CUSTOMER PROMISE
ABOVE ALL ELSE, Snow Joe® + Sun Joe® are dedicated to you, our customer. We strive to make your experience as pleasant
as possible. Unfortunately, there are times when a product does not work or breaks under normal operating conditions. We
think it’s important that you know what you can expect from us. That’s why we created the Snow Joe® + Sun Joe® promise.
OUR PROMISE: Snow Joe® + Sun Joe® warrant new products for two years from the date of purchase. If your product does
not work, or there’s an issue with a specic part, we will x this by either sending you a free replacement part or by sending
you a new or comparable product at no charge. How cool is that! Before you know it, you’ll be back in action cutting,
sawing, mowing, washing and…?
PRODUCT REGISTRATION:
®
Snow Joe
, LLC (“Snow Joe® + Sun Joe®”) strongly encourages
you to register your purchase. You can register online at
snowjoe.com/ProductRegistration, or by printing and mailing
in a registration card available online from our website, or
calling our Customer Service Department at 1-866-SNOWJOE
(1-866-766-9563), or by e-mailing us at help@snowjoe.com.
Failure to register your product purchase will not diminish your
warranty rights. However, registering your purchase will allow
®
Snow Joe
+ Sun Joe® to better serve you with any of your
customer service needs.
WHO CAN SEEK WARRANTY COVERAGE?
®
This Warranty is extended by Snow Joe
+ Sun Joe® to the owner
of this Machine (a “Machine” consists of a product powered by
a motor) for residential and personal household use only. This
Warranty does not apply to products used for commercial, rental
or re-sale purposes. Should ownership of this machine change
during the 2-year period, please update the Machine’s owner
information at snowjoe.com/ProductRegistration.
WHAT IS COVERED?
®
Snow Joe
+ Sun Joe® warrants to the owner that if this Machine
fails within 2 years from the date of purchase due to a defect in
material or workmanship or as a result of normal wear and tear
®
from ordinary household use, Snow Joe
+ Sun Joe® will send a
replacement part or product, as needed, free of charge and with
free shipping to the original purchaser.
®
If, in Snow Joe
cannot be repaired with a part, Snow Joe
+ Sun Joe®’s sole discretion, the failed Machine
®
+ Sun Joe® will elect to
either (A) send a new Machine at no charge and with free shipping
or (B) refund the full purchase price to the owner.
WHAT IS NOT COVERED?
This Warranty does not apply to the Machines that have been used
commercially or in non-household applications. This Warranty
does not cover cosmetic changes that do not aect performance.
This Warranty is only valid if the Machine is used and maintained
in accordance with the instructions, warnings and safeguards
®
contained in the owner’s manual. Snow Joe
+ Sun Joe® will not
be responsible for the cost of any unauthorized warranty repairs.
This warranty does not cover any cost or expense incurred by
the purchaser in providing substitute equipment or service during
reasonable periods of malfunction or non-use of this product
while waiting for a replacement part or unit under this warranty.
Wearing parts like belts, augers, chains and tines are not covered
under this warranty, and can be purchased at snowjoe.com or
by calling 1-866-SNOWJOE (1-866-766-9563). Batteries are
covered in full for 90-days from the date of purchase.
Repair, replacement or refund of the purchase price are the
exclusive remedies of purchaser and the sole liability of Snow Joe
®
+ Sun Joe
of Snow Joe
under this warranty. No employee or representative
®
+ Sun Joe® is authorized to make any additional
®
warranty or any modication to this warranty which may be
®
binding upon Snow Joe
+ Sun Joe®. Accordingly, purchaser
should not rely upon any additional statements made by any
®
employee or representative of Snow Joe
+ Sun Joe®. In no event,
whether based on contract, indemnity, warranty, tort (including
®
negligence), strict liability or otherwise, shall Snow Joe
®
Sun Joe
be liable for any special, indirect, incidental, or
+
consequential damages, including, without limitation, loss of
prot or revenue.
Some states do not allow limits on warranties. In such states, the
above limitations may not apply to you.
Outside the USA, other warranties may apply.
15
snowjoe.com
mWARNING! This product or its power cord contains chemicals, including lead, known to the State of California
to cause cancer and birth defects or other reproductive harm. Wash hands after handling. For more information go to
www.P65Warnings.ca.gov.
mWARNING! Some dust created by power sanding, sawing, grinding, drilling, and other construction activities
contains chemicals known [to the State of California] to cause cancer, birth defects, or other reproductive harm. Some
examples of these chemicals are:
• lead from lead-based paints,
• crystalline silica from bricks and cement and other masonry products, and
• arsenic and chromium from chemically-treated lumber.
Your risk from these exposures varies, depending on how often you do this type of work. To reduce your exposure to
these chemicals: work in a well ventilated area, and work with approved safety equipment, such as those dust masks
that are specically designed to lter out microscopic particles. For more information go to www.P65Warnings.ca.gov.
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